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3.0 - 8.0 years
30 - 35 Lacs
Bengaluru
Work from Office
Amazon s OpstechIT Tier-3 support team proactively drives the stability and sustainability of one of the largest Amazon s Fulfilment Center(FC) network and leads innovative ways to optimize, automate and scale the Amazon network through this exciting time of accelerated growth for the organization and the network. The ideal candidate will have a proven track record of technical leadership and success in driving complex issues to resolution, autonomously and/or collaboratively. The successful candidate will demonstrate an in-depth knowledge of networking, networking concepts and automation. They will have experience participating in proactive engineering, network optimization and operational network support for a large-scale service provider or enterprise environment. The successful candidate will be expected to provide high quality top-tier network escalation support for complex issues and drive the innovation for simplicity and sustainability of the Amazon s Fulfilment Center Network worldwide. As a technical leader he/she will manage complex stakeholder relationships with both technical team and management. A passion for working with new technologies and pushing the envelope on existing technology is required. High level of ownership and bias-for-action is required to be successful in this role. This is an excellent opportunity to join Amazon s world class technical team, working with some of the best and brightest engineers in the industry while also developing your skills and furthering your career within one of the fastest growing most innovative and progressive technology companies in the world. The ideal candidate is highly autonomous; detail oriented and possesses strong written and verbal communication skills. The candidate will have significant experience of supporting large scale, service provider or enterprise class networks. Responsibilities Provide on-shift network escalation support for critical and complex network issues Dive Deep on the high severity incidents and participate in root cause analysis Automate select network administration tasks through creation and maintenance of scripts and tools Work closely with our Network Engineering teams to ensure fast, smooth roll-out of new designs and products Partner with our broader Technical operations organization to reduce operational burden Support in organizational transformation from reactive to proactive with focus on predictiveness Deliver simple, sustainable and repeatable solutions and processes Drive and support innovation for operational excellence. Identify and implement operational efficiency through tools and process optimization Drive standards across the network and ensure that we are fully compliant to those standards and policies Monitor and manage technical communications during large-scale events Identify and dive deep on recurring issues and recommend preventative solutions Create and review documentation and process regarding issues, new standard operating procedures, knowledge transfer material, etc. Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction Complete customer requests via trouble ticketing system Participate in hiring and developing the best Follow the existing change policies and create, review and execute complex changes. Develop and maintain change templates Be a part of Global support organization that provides 7X24 escalation support on shift rotation basis. Some night and week end support may be required Bachelor s Degree in a technology related field or equivalent experience to a Bachelors degree based on 3 years professional experience for every 1 year of education 5+ years professional experience working in large scale networking environments Knowledge and experience with LAN/WAN infrastructure Knowledge and experience with internet routing protocols and concepts: TCP/IP, BGP, OSPF, MPLS Knowledge and experience with network security and various secured VPN technologies Knowledge and experience with network operating systems such as Cisco IOS and Junos Exposure in a Linux/Unix environment, DNS and DHCP Exposure in automation via Bash/shell scripting and Perl/Python programming Thorough understanding of TCP/IP networking, IP routing, Server Load Balancing, Network Security architecture and core technologies such as IP, TCP, OSPF/IS-IS, BGP, MPLS, Server Load Balancers, Firewalls, ACLs, DNS, DHCP, IPAM, LDAP, NFS, etc. Knowledge of network analysis fundamentals and robust troubleshooting skills; specifically, network performance analysis,network hardware and packet forwarding architectures. Experience working with customers to diagnose a problem, and work towards resolution Excellent verbal and written communication skills CCIE (lab) or equivalent certifications Software development/programming experience.
Posted 1 month ago
3.0 - 5.0 years
2 - 6 Lacs
Chennai
Work from Office
Network Engineer We are looking for a skilled and experienced candidate for the position of Network Engineer to join our development team. As a Network Engineer, you will be responsible for setting up and maintaining our internal infrastructure and communicating with stockholders of Aetram on various aspects. Need to have exposure to network and cyber security aspects. Key Responsibilities: System and Network Administration Manage and maintain network infrastructure across Windows and Linux environments. Troubleshoot network and system issues to ensure high availability and minimize downtime. Administer and monitor firewalls, VPNs, routers, and switches to ensure proper network functionality. Configure and manage DNS/DHCP , Active Directory , and Group Policy for user authentication, network security, and access control. Implement and maintain cloud-based solutions (AWS, Azure) where necessary. Security Operations and Threat Management Work in a Security Operations Center (SOC) to monitor network security, analyze incidents, and provide real-time threat detection. Implement network security measures including firewalls, IDS/IPS , and VPN security . Perform vulnerability assessments, security audits, and address security gaps by applying patches and updates. Collaborate with internal teams to implement and enforce security best practices and policies. Respond to security incidents, performing root cause analysis and resolving security breaches. Website and Domain Security Ensure the security and integrity of web applications and web servers, including Apache and Nginx. Implement SSL/TLS encryption, configure WAFs, and protect websites from DDoS and other cyber-attacks. Regularly perform security assessments to identify vulnerabilities in websites and web servers. Manage domain services and ensure Active Directory functionality, including handling user access, security groups, and group policies . Monitoring and Reporting Use monitoring tools to proactively monitor system performance, security, and network traffic. Generate and maintain security and performance reports, providing insights for continuous improvement. Work with the team to identify network bottlenecks and propose optimization solutions. Collaboration Documentation: Collaborate with trading systems engineers and IT staff to ensure seamless network operations and integration. Document network configurations, changes, security measures, and log monitoring procedures. Compliance Best Practices: Ensure network designs and operations comply with industry standards and regulatory requirements. Stay updated with the latest network and security trends, technologies, and best practices. Technical Support and Troubleshooting Provide timely support for network, server, and security-related issues. Work closely with both technical and non-technical teams to resolve issues quickly and efficiently. Document troubleshooting procedures and solutions for future reference and to ensure smooth handovers. Backup and Disaster Recovery Oversee backup and disaster recovery solutions, ensuring regular backups of critical systems and data. Test recovery procedures regularly and ensure business continuity in case of system failures. Required Qualifications and Experience: Minimum 3- 5 years of experience as a System and Network Engineer or a similar role, working with both Windows and Linux environments . Strong hands-on experience with network configuration, troubleshooting , and system administration. Experience with Security Operations Center (SOC) , including incident response, vulnerability management, and threat detection. Proficient in website security , including web server hardening, SSL/TLS encryption, and DDoS protection. Experience with domain management using Active Directory , DNS, and Group Policies. Strong understanding of network security technologies like firewalls, VPNs, IDS/IPS, and security audits. Experience with cloud platforms such as AWS and Microsoft Azure is a plus. Knowledge of backup solutions and disaster recovery planning. Technical Skills: Operating Systems: Windows Server, Linux (Ubuntu, CentOS, RedHat) Networking: DNS/DHCP, VPN, LAN/WAN, Routing, Firewalls, VPNs Security Tools: Wireshark, Nmap, Nessus, SolarWinds, Nagios, SIEM tools Web Security: SSL/TLS, Web Application Firewalls (WAF), DDoS Protection Cloud Platforms: AWS, Microsoft Azure (basic knowledge) Scripting Languages: Bash, PowerShell, Python (basic scripting and automation) Virtualization: VMware, Hyper-V Backup Solutions: Any Preferred Qualifications: Certifications: CompTIA Network+ CISSP (In Progress or Completed) Certified Ethical Hacker (CEH) Microsoft Certified: Azure Fundamentals AWS Certified Solutions Architect (basic knowledge) Soft Skills: Strong communication and interpersonal skills, with the ability to work with both technical and non-technical teams. Excellent problem-solving skills and attention to detail. Ability to work under pressure and handle multiple tasks effectively. Good time management and organizational skills.
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team
Posted 1 month ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do: 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Telecom Switching Routing NE Layer2 SW Experience : 3-5 Years.
Posted 1 month ago
3.0 - 5.0 years
5 - 8 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Network Data Admin.: Experience: 3-5 Years.
Posted 1 month ago
6.0 - 10.0 years
15 - 30 Lacs
Chennai, Bengaluru
Work from Office
Senior Network Infrastructure Engineer Exp: 6-8 years Location: Bangalore / Chennai Notice: 0 - 30 days Expertise in infrastructure, systems administration, design and engineering, with a cloud computing and DevOps focus Current experience with contemporary and innovative solutions Understanding of the long term IT Strategy and ability to work towards that with each project. Functional and technical understanding of critical systems and Banking services. Strong understanding of the technical risks, security, compliance and audit requirements. Maintaining a strategic stance over tactical fixes Demonstrated ability to manage complex vendor and supplier relationships Proven experience in contributing to and executing technology service development plans or roadmaps Advanced understanding of telemetry protocols: syslog, SNMP, gRPC, Netflow, S-flow, SSH polling and templating and others. Understanding of telemetry protocols: syslog, SNMP, gRPC, Netflow, S-flow and others. Experience in network administration and expert understanding of modern network concepts and protocols: routing, switching, Wi-Fi, WAN optimization, BGP, OSFP, MP-BGP, EVPN, VLAN, VXLAN, spanning tree. Track record of using Python, Ansible or other open source tools for network automation. Expert in Enterprise Sonic SDN-Networks and Legacy Networking.
Posted 1 month ago
2.0 - 4.0 years
5 - 9 Lacs
Bengaluru
Work from Office
About CoverSelf: We are an InsurTech start-up based out of Bangalore, with a focus on Healthcare. CoverSelf empowers healthcare insurance companies with a truly NEXT-GEN cloud-native, holistic & customizable platform preventing and adapting to the ever-evolving claims & payment inaccuracies. Reduce complexity and administrative costs with a uni ed healthcare dedicated platform. About the Role: We are looking for a skilled and proactive IT Support Engineer to join our growing IT team. As an IT Support Engineer, you will be responsible for providing technical support, troubleshooting issues, and assisting in the day-to-day operations of our IT infrastructure. The ideal candidate should have 2-4 years of experience in IT support, with a solid understanding of networking, hardware, software, and systems administration. Responsibilities: Provide first- and second-level technical support to end users, troubleshooting hardware, software, and network issues both onsite and remotely. Assist in maintenance of servers, desktops, laptops, and mobile devices, ensuring optimal performance. Support the configuration and maintenance of network devices (routers, switches, firewalls) and ensure secure and reliable connectivity. Aid in the rollout, installation, and configuration of new hardware and software applications, including updates and patches. Develop and maintain technical documentation and user guides. Conduct basic training sessions to help staff better utilize IT resources. Collaborate in IT projects such as system upgrades, infrastructure improvements, and technology rollouts. Provide timely updates and troubleshooting support. Track, prioritize, and resolve tickets using the organization s helpdesk system. Escalate issues as needed and follow up to ensure resolution. Support initiatives related to IT security, ensuring systems adhere to compliance and policy standards, and participate in routine system audits. Conduct periodic hardware and software audits and inventory management. Requirements: 2-4 years of experience in IT support, network administration, or a similar role. Solid understanding of operating systems (Windows, Linux, macOS) and network protocols. Experience with hardware troubleshooting and software installation. Knowledge of Active Directory, Office 365, and other enterprise IT solutions. Basic experience in server administration and virtualization technologies (VMware, Hyper-V). Familiarity with cloud services (AWS, Azure, Google Cloud) is a plus. Strong problem-solving skills and the ability to work independently. Excellent communication skills and a customer-focused approach. Ability to prioritize and manage multiple tasks effectively. Preferred Skills (Optional): Experience with IT service management (ITSM) tools (e.g.,JIRA Service Desk, ServiceNow,Freshworks etc). Exposure to virtualization technologies (e.g., VMware, Hyper-V) or cloud platforms (e.g., AWS, Azure). Knowledge of scripting or automation (e.g., PowerShell, Python) for routine tasks. Work Locatio n: Bangalore Work Mode: WFO Benefits: Best in the Industry Compensation, Friendly & Flexible Leave Policy, Health Benefits, Certifications & Courses Reimbursements, Chance to be part of rapidly growing start-up & the next success story, and many more. Additional Information: At CoverSelf, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Posted 1 month ago
2.0 - 7.0 years
4 - 8 Lacs
Mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Install, configure, and maintain all network services, equipment, and devices. Monitor network performance and troubleshoot problems and outages Program routers, switches, and other network hardware Configure DNS servers Define, document, and enforce system standards Manages all system back-up and restore protocol Plans and supports network and computing infrastructure Schedule updates and upgrades Proficient in rack server installation and cabling. Ability to read and understand schematics and design documentation Proficient in cable management for functionality and esthetic purposes Possess excellent analytical and problem-solving skills Ensuring the effective administration of a new business network Performing troubleshooting on all programs when required Preparing post-mortem reports and performing trend analysis when there are system failures
Posted 1 month ago
2.0 - 4.0 years
0 - 0 Lacs
Ernakulam
Work from Office
Job Description Install, configure, and maintain desktops, laptops, mobile devices, and internal networks. Manage internal network devices such switches, routers, firewall, access points etc. Manage internal systems such as Active Directory, file servers, internal applications, and intranet portals. Maintain accurate records of all IT hardware and software assets across their lifecycle (procurement to disposal). Manage software licensing, renewals, and ensure usage complies with vendor agreements. Monitor system performance and troubleshoot issues to minimize downtime. Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities. Maintain and monitor internal backups and disaster recovery processes. Create and manage user accounts, access rights, and group policies in line with company security policies. Implement security measures including firewalls, antivirus software, and intrusion detection systems. Document internal systems, processes, and changes to infrastructure. Provide technical support to internal teams and employees for hardware/software issues. Collaborate with other IT staff to design and deploy new internal systems or services. Stay updated on emerging technologies and make recommendations to enhance system efficiency and security. Qualification Bachelors degree or Diploma in Information Technology, Computer Science, or equivalent experience. Proven experience as a system administrator, network administrator, or similar role. Minimum 2+ years of work experience. Strong knowledge of systems and network administration (Windows, Linux, etc.). Familiarity with various IT tools and platforms such as Active Directory & Microsoft 365. Excellent troubleshooting and problem-solving skills.
Posted 1 month ago
2.0 - 5.0 years
1 - 2 Lacs
Mumbai
Work from Office
Responsibilities: * Collaborate with cross-functional teams on network projects. * Ensure high availability & performance through regular maintenance. * Design, implement, maintain networks using industry standards.
Posted 1 month ago
2.0 - 4.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Urgent Hiring for Network Administrator for Bangalore Location. Roles & Responsibilities Design, implement, and maintain enterprise-level LAN/WAN infrastructure. Monitor network performance and troubleshoot issues to ensure optimal uptime. Configure and manage routers, switches, firewalls, and VPNs (FortiGate, Cisco, etc.). Implement network security protocols, VLANs, and access controls. Conduct regular patching, firmware upgrades, and performance tuning. Manage IP address allocation, DHCP, DNS, and network topology documentation. Collaborate with IT Security teams for audits and vulnerability assessments. Support VOIP and wireless infrastructure. Plan and execute network expansion, migration, or infrastructure upgrades. Ensure high availability and disaster recovery readiness for network systems. Skills Required Technical Skills: In-depth knowledge of TCP/IP, DNS, DHCP, VLANs, NAT, VPN. Hands-on with Cisco, Juniper, HP, or Ubiquiti devices. Experience with firewall configuration (FortiGate, SonicWall, Palo Alto). Proficient in network monitoring tools (PRTG, SolarWinds, Zabbix). Familiar with SD-WAN, MPLS, and cloud networking (Azure/AWS VNet). Understanding of IT security principles and firewall policies. Soft Skills: Excellent analytical and troubleshooting skills. Strong documentation and communication abilities. Ability to work independently and handle critical issues. Experience Required 3 to 5 years of hands-on experience in managing enterprise networks. Experience with multi-site and large-scale network environments preferred. Exposure to ITIL processes, documentation, and change management practices. Certifications (Preferred) Mandatory: Cisco Certified Network Associate (CCNA) Preferred: Cisco Certified Network Professional (CCNP) Fortinet NSE 4 or higher CompTIA Network+ ITIL v4 Foundation Salary As per Industry Standard. Location Onsite: Bangalore (Mall of Asia Office) Department IT IMMEDIATE JOINEE IS PREFERRED Interested can share your profile to 73059 56882 or dharani.m@refex.co.in
Posted 1 month ago
5.0 - 10.0 years
6 - 10 Lacs
Chennai, Bengaluru, Mumbai (All Areas)
Work from Office
configuration of routing and switching equipment. configuration of hosted IP voice services. basic configuration of firewalls; knowledge of Window and Linux based networking Required Candidate profile •Design & implement security systems & redundant backups for data safety •Monitor &test application performance for potential bottlenecks,identify possible solutions, &work with developers to fix them
Posted 2 months ago
0.0 - 2.0 years
25 - 40 Lacs
Pune
Work from Office
Our world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. About PTC (NASDAQ: PTC) PTC enables global manufacturers to realize double-digit impact with software solutions that enable them to accelerate product and service innovation, improve operational efficiency, and increase workforce productivity. In combination with an extensive partner network, PTC provides customers flexibility in how its technology can be deployed to drive digital transformation – on premises, in the cloud, or via its pure SaaS platform. At PTC, we don't just imagine a better world, we enable it. Job Title- PTC Cloud NOC Technician Job Location: Pune About Role: • Resource will be a part of Cloud Commercial Ops NOC team • You will be a part of highly diverse PTC Cloud Services Delivery Team which works for Multiple customers across the Globe • Day-To-Day: • Consumes monitoring platforms and reacts to alerts in order to keep the environment running optimally • Helps suggest new triggers and logging issues based on feedback received from resolving incidents and identifying new issues • Identifies broken monitors and fixes them using tools and scripts to ensure that the whole environment is reporting correctly • Begins to shadow colleagues to learn the scripting and self-healing framework to get comfortable with requirements • Maintains a comprehensive understanding of the supported platforms, on application level only • Monitors all the high criticality alerting across all monitoring applications to make sure that all alerts are attended to • Reviews and resolves existing incidents in ITSM platform for all monitors and alerts that need further actions for troubleshooting • Work in 24x7 environment . Preferred Skills and Knowledge: • Bachelor’s Degree (BE/BTech/MCA) or equivalent in Engineering • Good troubleshooting /Debugging skills. • Good Communication and verbal skills • Knowledge of Java and Linux • Quick Learner Basic Qualifications: Bachelor, Master or equivalent graduate. Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here ."
Posted 2 months ago
2.0 - 5.0 years
7 - 10 Lacs
Mumbai
Work from Office
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.. Network support Level1 Qualifications Bachelors degree Job Location
Posted 2 months ago
0.0 - 1.0 years
0 Lacs
Hyderabad
Work from Office
The IT trainee will assist in the development, implementation, and maintenance of technology systems and solutions. This position offers hands-on experience in various domains of IT, including system analysis, software development, network administration, and cybersecurity. The trainee will work closely with experienced IT professionals and participate in projects that enhance their technical skills and knowledge. Key responsibilities include troubleshooting technical issues, supporting end-users, participating in training sessions, and contributing to the overall efficiency and security of our IT infrastructure. The role requires a proactive and eager-to-learn individual who can adapt to the dynamic nature of the technology landscape. Assist in identifying and solving technical challenges, participating in brainstorming sessions, and proposing solutions. Ensure that work is completed to high-quality standards and meets project requirements. Engage in ongoing learning and skill development, including on-the-job training and mentorship. Collaborate with experienced engineers on various support tasks, including research, trouble shoot and fix the issues EDUCATION Bachelor s degree preferred or equivalent experience TECHNICAL SKILLS Pre-training or certification on various IT related training SPECIAL REQUIREMENTS SPECIFIC TO JOB Must be a self-starter and able to work under minimal supervision. High level of attention to detail. EXPERIENCE Over 0-2 years of experience in IT industry. PREFERRED REQUIREMENTS Fully technology-oriented Enthusiastic to learn wide range of technologies and easily switch to new technologies Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities.
Posted 2 months ago
0.0 - 1.0 years
0 Lacs
Hyderabad
Work from Office
The IT trainee will assist in the development, implementation, and maintenance of technology systems and solutions. This position offers hands-on experience in various domains of IT, including system analysis, software development, network administration, and cybersecurity. The trainee will work closely with experienced IT professionals and participate in projects that enhance their technical skills and knowledge. Key responsibilities include troubleshooting technical issues, supporting end-users, participating in training sessions, and contributing to the overall efficiency and security of our IT infrastructure. The role requires a proactive and eager-to-learn individual who can adapt to the dynamic nature of the technology landscape. 1. Assist in identifying and solving technical challenges, participating in brainstorming sessions, and proposing solutions. 2. Ensure that work is completed to high-quality standards and meets project requirements. 3. Engage in ongoing learning and skill development, including on-the-job training and mentorship. 4. Collaborate with experienced engineers on various support tasks, including research, trouble shoot and fix the issues E DUCATION Bachelor s degree preferred or equivalent experience T ECHNICAL S KILLS Pre-training or certification on various IT related training S PECIAL R EQUIREMENTS S PECIFIC T O J OB Must be a self-starter and able to work under minimal supervision. High level of attention to detail. E XPERIENCE Over 0-2 years of experience in IT industry. P REFERRED R EQUIREMENTS Fully technology-oriented Enthusiastic to learn wide range of technologies and easily switch to new technologies Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities.
Posted 2 months ago
4.0 - 7.0 years
8 - 9 Lacs
Hosur, Bengaluru
Work from Office
Establish the networking environment by designing system configuration, directing system installation and defining, documenting and enforcing system standards Design and implement new solutions and improve resilience of the current environment Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization. Undertake data network fault investigations in local and wide area environments using information from multiple sources Secure network systems by establishing and enforcing policies, and defining and monitoring access Support and administer firewall environments in line with IT security policy Report network operational status by gathering and prioritizing information and managing projects upgrade data network equipment to the latest stable firmware releases configure routing and switching equipment, hosted IP voice services and firewalls provide remote support to on-site engineers and end users/customers during installation provide remote troubleshooting and fault finding if issues occur upon initial installation undertake capacity management and audit of IP addressing and hosted devices within data centers. liaise with project management teams, third-line engineers and service desk engineers on a regular basis speak to customers via email and phone for initial requirement capture. Candidate should be able to work in a team and resolve network related issues. He should be aware of basic desktop/network support. Candidate should address issues raised in ticketing portal and resolve as per SLA. Basic hands-on experience on SonicWALL and Cisco devices. Strong analytical skills and Solid communication skills Area of Hands-on experience: Network Security IPsec VPN, SSL VPN, GRE Tunnel, AAA Model (RADIUS, TACACS), Access-list, NAT, Cisco Sonicwall NSA Firewall . Routing Static Routing, RIPv1, RIPv2, EIGRP, OSPF, BGPv4, Policy Based Routing (PBR), Route Filtering, Redistribution and VRF. Switching NEXUS-7k,7009,7010, Catalyst 2950,2960,3500,3750,6500 Series Switches , VDC, VSS, VPC,VTP, STP,HSRP, VRRP, Iner-VLAN routing, Trunking, VLANs, Layer 3 Switches, Ether Channel, Establish the networking environment by designing system configuration, directing system installation and defining, documenting and enforcing system standards Design and implement new solutions and improve resilience of the current environment Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization. Undertake data network fault investigations in local and wide area environments using information from multiple sources Secure network systems by establishing and enforcing policies, and defining and monitoring access Support and administer firewall environments in line with IT security policy Report network operational status by gathering and prioritizing information and managing projects upgrade data network equipment to the latest stable firmware releases configure routing and switching equipment, hosted IP voice services and firewalls provide remote support to on-site engineers and end users/customers during installation provide remote troubleshooting and fault finding if issues occur upon initial installation undertake capacity management and audit of IP addressing and hosted devices within data centers. liaise with project management teams, third-line engineers and service desk engineers on a regular basis speak to customers via email and phone for initial requirement capture. Candidate should be able to work in a team and resolve network related issues. He should be aware of basic desktop/network support. Candidate should address issues raised in ticketing portal and resolve as per SLA. Basic hands-on experience on SonicWALL and Cisco devices. Strong analytical skills and Solid communication skills Area of Hands-on experience: Network Security IPsec VPN, SSL VPN, GRE Tunnel, AAA Model (RADIUS, TACACS), Access-list, NAT, Cisco Sonicwall NSA Firewall . Routing Static Routing, RIPv1, RIPv2, EIGRP, OSPF, BGPv4, Policy Based Routing (PBR), Route Filtering, Redistribution and VRF. Switching NEXUS-7k,7009,7010, Catalyst 2950,2960,3500,3750,6500 Series Switches , VDC, VSS, VPC,VTP, STP,HSRP, VRRP, Iner-VLAN routing, Trunking, VLANs, Layer 3 Switches, Ether Channel,
Posted 2 months ago
3.0 - 7.0 years
4 - 8 Lacs
Pune
Work from Office
! Urgent Opening ! Responsibilities: * Configure firewalls & manage network installations * Troubleshoot network issues & optimize performance * Manage servers, LANs & network infrastructure * Ensure data security through firewall configuration Food allowance Annual bonus Health insurance Provident fund
Posted 2 months ago
0.0 - 4.0 years
0 - 0 Lacs
bangalore, chennai, kochi
On-site
Job Description: Computer H/w & N/w / System Administration / Desktop Support Qualification : Graduate / Diploma / Under Graduates Job Types : Fresher, Experienced Salary : Rs. 4 lakhs per Annum to 9 LPA Responsibilities of candidates include: setting up, developing and maintaining computer networks within an organisation or between organisations You'll offer support to users, who can be staff, clients, customers and suppliers troubleshoot any problems that arise Mr Vasanth Managing Director 7259549756 / 8722187029 Karnataka Information Solution No.6, Basement Floor, ASVNV Bhavan, Opp State Bank Of India, K.G Road, Majestic, Bangalore - 09 PH : 080 - 22260106.
Posted 2 months ago
3.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with different stakeholders to gather information, prioritize tasks, and implement solutions that enhance system reliability and user satisfaction. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for application support.- Monitor system performance and proactively identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and architectures.- Experience with troubleshooting network connectivity issues.- Familiarity with network monitoring tools and techniques.- Ability to work with firewalls, routers, and switches. Additional Information:- The candidate should have minimum 3 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 months ago
2.0 - 5.0 years
5 - 9 Lacs
Greater Noida
Work from Office
This unique opportunity is ideal for a motivated technologist with a broad skillset to deliver technical solutions to enable our workforce in a fast-paced environment. You will tackle problems, develop and manage relationships, and document technical interactions related to Windows 10, macOS clients, and our infrastructure systems. To help deliver these services, we are looking for an advanced Technical Support Specialist with a deep knowledge of modern end-user computing solutions, including mobile technologies. In this hybrid role, you will also develop system administration skills to support the server and network infrastructure for the company. You will be empowered to own and deliver technologies that enable our business users to be agile and flexible in terms of the way they work.The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Posted 2 months ago
2.0 - 5.0 years
5 - 9 Lacs
Faridabad
Work from Office
This unique opportunity is ideal for a motivated technologist with a broad skill set to deliver technical solutions to enable our workforce in a fast-paced environment. You will tackle problems, develop and manage relationships, and document technical interactions related to Windows 10, macOS clients, and our infrastructure systems. To help deliver these services, we are looking for an advanced Technical Support Specialist with a deep knowledge of modern end-user computing solutions, including mobile technologies. In this hybrid role, you will also develop system administration skills to support the server and network infrastructure for the company. You will be empowered to own and deliver technologies that enable our business users to be agile and flexible in terms of the way they work. The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Posted 2 months ago
2.0 - 5.0 years
5 - 9 Lacs
Chittoor
Work from Office
This unique opportunity is ideal for a motivated technologist with a broad skill set to deliver technical solutions to enable our workforce in a fast-paced environment. You will tackle problems, develop and manage relationships, and document technical interactions related to Windows 10, macOS clients, and our infrastructure systems. To help deliver these services, we are looking for an advanced Technical Support Specialist with a deep knowledge of modern end-user computing solutions, including mobile technologies. In this hybrid role, you will also develop system administration skills to support the server and network infrastructure for the company. You will be empowered to own and deliver technologies that enable our business users to be agile and flexible in terms of the way they work. The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Posted 2 months ago
2.0 - 5.0 years
5 - 9 Lacs
Ghaziabad
Work from Office
This unique opportunity is ideal for a motivated technologist with a broad skill set to deliver technical solutions to enable our workforce in a fast-paced environment. You will tackle problems, develop and manage relationships, and document technical interactions related to Windows 10, macOS clients, and our infrastructure systems. To help deliver these services, we are looking for an advanced Technical Support Specialist with a deep knowledge of modern end-user computing solutions, including mobile technologies. In this hybrid role, you will also develop system administration skills to support the server and network infrastructure for the company. You will be empowered to own and deliver technologies that enable our business users to be agile and flexible in terms of the way they work. The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Posted 2 months ago
2.0 - 5.0 years
5 - 9 Lacs
Gurugram
Work from Office
This unique opportunity is ideal for a motivated technologist with a broad skillset to deliver technical solutions to enable our workforce in a fast-paced environment. You will tackle problems, develop and manage relationships, and document technical interactions related to Windows 10, macOS clients, and our infrastructure systems. To help deliver these services, we are looking for an advanced Technical Support Specialist with a deep knowledge of modern end-user computing solutions, including mobile technologies. In this hybrid role, you will also develop system administration skills to support the server and network infrastructure for the company. You will be empowered to own and deliver technologies that enable our business users to be agile and flexible in terms of the way they work.The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Posted 2 months ago
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