National Sales Manager

Position

Reports to

Positions reporting

Based at

Main purpose of the job:

The purpose of the role is to plan and implement sales activities in the assigned region in order to meet agreed company targets for increasing sales, customer retention, growth and creating  vocative owner – user referrals and co-ordinate with customer care department for after sales activities.

Main Responsibilities :

1.              The position will be responsible for generating business in the assigned region as also enhance brand image and customer satisfaction.

2.              Plan and prioritize sales activities and customer/prospect contact towards achieving agreed business aims, including costs and sales - especially managing personal time and productivity.

3.              Retain and develop existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimize quality of service, business growth, and customer satisfaction.

4.              To develop and maintain cordial and mutually advantageous relationship with:

·                Institutional vendors

·                Major Institutions

·                HORECA

·                Hospitals, colleges, canteens, food malls etc.

5.              To be in constant touch with industry through internet, mail and telephonic communication and through personal visits and gather the market intelligence and prepare a specified reports and submit to the Director:

·                Major events, executive change, and product developments undertaken by competitors.

·                Pricing strategies of competition

·                Major changes in competitors’ set-up etc

·                Major exports by competitors from India

·                Gauge market trends for the future

6.              Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of business and sustainable relationships.

7.              Maintain and develop computerized precise contact details data base for customers, prospects, enquiries, leads and other industry horizontal and verticals and update relevant information in these data base as and when required.

8.              This position is absolutely responsible for 100% retention of existing customers in the assigned region.

9.              Plan and carry out courtesy calls, one-to-one sales activities to agreed budgets, sales volumes, values, product mix and timescales.

10.           Collect advance and balance payment, any due payment towards supply of products, tax declaration form, and transport forms, CST registration numbers, PAN, TIN, from customer.

11.           Recommend and participate actively in all regional exhibitions related to our industry.

12.           Monitor the sales performance of competitors and recommend to National Sales Manager to ensure that the company maintains and develops competitive position.