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Tata Capital
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National Manager - Commercial Vehicle - Product

National Manager - Commercial Vehicle - Product

Tata Capital

2 - 7 years

20 - 25 Lacs

Mumbai

Posted:3 weeks ago| Platform:

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Skills Required

project management auditing financial services customer centric product development channel sales business development sales marketing sales management client relationship management promotions product mix channel management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced professional with 2 to 7 years of experience to lead our commercial vehicle product team in Mumbai. The ideal candidate will have a strong background in product development, customer centricity, and promotions. Roles and Responsibility
Provide leadership on product development, customer focus, and promotions to achieve business strategy.
Manage projects, market studies, and strategic partnerships with business units.
Design marketing and product initiatives, coordinating new product design, development, and deployment.
Meet and exceed business targets in terms of profitability, product mix, and quality of sourcing.
Streamline processes, improve productivity, service levels, reduce costs, and set appropriate systems and processes for supporting the field sales team.
Drive digital and IT initiatives within the team to facilitate achieving business goals.
Develop business models for cross-selling activities and third-party products like credit life insurance.
Conduct competition benchmarking and design products ahead of competitors.
Efficiently manage and monitor customer relationships through Q-R-C management to enhance customer centricity for the BU via various customer touchpoints.
Monitor customer complaints and review customer-facing processes to minimize them.
Oversee the call centre to decrease Q-R-C for the BU.
Analyze performance metrics including manpower productivity and suggest/ implement improvements.
Ensure adherence to Legal, Audit, Regulatory, and Compliance norms for the BU.
Manage and develop reportees to take on higher-level and challenging roles in the function.

Job
Post Graduate or Graduate in any discipline.
Minimum 2 years of experience in product development, customer centricity, and promotions.
Strong understanding of banking, financial services, and broking industry trends and dynamics.
Excellent leadership, communication, and project management skills.
Ability to analyze performance metrics and suggest/implement improvements.
Strong knowledge of compliance, auditing, and regulatory requirements.
Experience in managing and developing teams to achieve business goals.
Competitive salary and benefits will be offered to the right candidate.

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Tata Capital

Financial Services

Mumbai Maharashtra

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National Manager - Commercial Vehicle - Product