1151 Nagios Jobs - Page 18

Experience: 4 - 7 years of L2 monitoring Roles & Responsibilities ● Lead the Site reliability engineering team ● Layout schedule and shift plans for the team ● Manage tickets and allocate tasks for team members ● Work collaboratively with peers and management ● Ensure transparent communication with the customer ● Provide direction and assistance to team members ● Record and track team SLAs and workflows ● Ensure that the monitoring systems and procedures are aligned with industry best practices, regulatory requirements, and security policies. ● Implement metrics-driven processes to ensure service quality Skill Set ● Knowledge in monitoring tools such as Zabbix, Nagios, etc ● Knowledge/experience in ticketing systems such as Zoho Desk /JIRA etc ● Strong problem-solving skills, particularly in investigating and analyzing recurring issues. ● Hands-on knowledge of Linux fundamentals, System administration, scripting, performance tuning, etc ● Strong problem-solving skills and ability to think under pressure ● Basic knowledge of cloud environments such as AWS, Azure, Google Cloud, etc ● Basic knowledge of networking, routing and switching ● Communication and documentation skills

Senior DevOps Engineers are critical to building and maintaining the next generation of Teladoc Health products. If you have an obsessive focus on service stability, process automation, performance metrics, scalable solutions and enjoy contributing to best of breed technologies, we should talk. In this challenging role, you will be expected to contribute to and improve on solutions to meet the ever-increasing demand for operational excellence in a fast-paced environment. You will be responsible for working closely with product teams, software developers, IT security and infrastructure teams to ensure products are built for reliability, scalability, and observability. And when things do go bump in the night, the SRE team is responsible to restore services as soon as possible and responsible to identify, learn and drive to resolution on any areas identified for improvements. Essential Duties and Responsibilities Support all products and services with an engineering approach to ensure maximum reliability. Develop and maintain monitoring/alerting and procedural standards. Participate in a 24/7 on-call rotation. Assist in Incident Management and Root Cause Analysis duties. Partner with the NOC on enhancing first line support. Assist in the design and implementation of Infrastructure as Code, automated environment provisioning, and automated deployments. Ensure seamless business continuity and manage disaster planning. Work with cross-functional business teams to understand requirements and other performance SLOs and SLAs for operational reporting. Thoroughly document operational practices and procedures. Identify gaps in processes and help to close them. Qualifications Expected for Position Expertise with cloud environments, Azure (AKS, Volumes, KeyVault) and/or AWS (ECS, RDS, ALB) Expert with monitoring, metrics, and visualization with tools like New Relic, Prometheus, Nagios, Graphite, ELK, Splunk, etc. Experience with RDBMS (e.g. MySQL or Postgres). Expertise with Networking, OS (Linux and Windows) and Security. Well versed in IaC tools like Terraform and Packer. must know kubernetes and containers Expertise in production operations and how to work on improving and automating production operations. Familiarity with continuous integration, testing and deployment. Experience with tools like Jenkins, Bamboo CI, Docker, etc. Familiarity with software development lifecycle. Experience with version management and ticketing systems such as Git and Jira. Proficient in high-level scripting languages such as Ruby or Python and script environments like Bash. Hands on coding and familiarity required with skills in RESTful web services, JSON and XML. Able and willing to work in a team environment and adopt a culture of ownership and initiative, and promote such within the team. Able and willing to work independently and in a fast-paced environment with tight deadlines, with minimal supervision. Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences that are in a geographically dispersed environment. Experience with Docker containers and orchestration platforms such as ECS, Kubernetes/Rancher, Mesos and/or Swarm Experience with performance optimizations such as improving scalability, availability, throughput, failover, etc. Experience including software development, Unix systems administration, and cloud-based application management BS in Computer Science or related field required, years of equivalent work experience may be substituted. Master’s degree preferred. About Us Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence. Job Description Acknowledgment This job description is a general overview of nature and level of work performed by employees with this job designation It is not intended to be a comprehensive list of all duties, responsibilities and qualifications required of this position. Management reserves the right to add, delete, and/or modify any of the job duties or requirements at any time. I acknowledge that I have read and understand the above job description. By signing this job description, I understand the duties that are expected of me.

Lead DevOps Engineer Exp-7+years (Relevant 5years must) Location- TVM/cochi Notice period- Immediate only Budget- Max 19lpa Skills- DevOps, AWS, Azure, CI/CD Job Description / Duties & Responsibilities Design, configure, and manage secure, scalable, and reliable AWS cloud infrastructure. Collaborate with development teams to establish robust CI/CD pipelines, including version control, build, testing, and deployment automation. Implement and manage Infrastructure as Code (IaC) to standardize and automate cloud resource provisioning. Utilize Docker and Kubernetes to build and manage containerized application environments. Continuously monitor cloud environments, proactively identifying and resolving issues related to performance, availability, and scalability. Partner with cross-functional teams to troubleshoot incidents, improve system reliability, and enhance operational processes. Ensure adherence to security best practices and compliance requirements across all infrastructure and application components. Automate configuration management and operational workflows using tools like Ansible, Puppet, or Chef. Troubleshoot, identify, and fix problems in the DevSecOps domain. Ensure incident tracking tools are updated in accordance with established norms and processes, gather all essential data and document any discoveries and concerns. Qualifications 7 years of hands-on experience working as a DevOps Engineer in a cloud-focused environment. Bachelor’s degree in Computer Science, Information Technology, or a related technical field, or an equivalent combination of education, technical certifications, and relevant work experience. Job Specification / Skills and Competencies Mandatory expertise in AWS – candidates must have strong hands-on experience with AWS services and architecture. Experience with other cloud platforms like Azure or GCP is a plus. Proven expertise in containerisation and orchestration technologies, including Docker and Kubernetes. Strong experience in CI/CD pipeline design and implementation using tools such as Jenkins, GitLab CI/CD, and GitHub Actions. Strong knowledge of Infrastructure as Code (IaC) tools such as Terraform, GitHub. Proficient in Git and GitHub workflows for version control and collaboration. Excellent debugging and troubleshooting skills in cloud-native environments. Comprehensive technical expertise in a variety of DevSecOps toolkits, including Ansible, Artifactory, Jira, Black Duck, SonarQube, Snyk . Familiarity with monitoring and observability tools such as CloudWatch, ELK Stack, CloudTrail, Kibana, Grafana, Prometheus, and infrastructure monitoring tools like Nagios or Zabbix. Experience working in Agile development environments and across all phases of the Software Development Life Cycle (SDLC). Familiarity with information security frameworks and standards Familiarity with API Security, Container Security, AWS Cloud Security To adhere to the Information Security Management policies and procedures. Skills: ci,cloudtrail,ci/cd,jira,black duck,cloudwatch,zabbix,terraform,cd,gitlab ci/cd,sonarqube,puppet,kibana,docker,kubernetes,git,aws,infrastructure as code (iac),nagios,ansible,devops,chef,jenkins,snyk,github actions,cloud,prometheus,azure,elk stack,grafana

Lead DevOps Engineer Exp-7+years (Relevant 5years must) Location- TVM/cochi Notice period- Immediate only Budget- Max 19lpa Skills- DevOps, AWS, Azure, CI/CD Job Description / Duties & Responsibilities Design, configure, and manage secure, scalable, and reliable AWS cloud infrastructure. Collaborate with development teams to establish robust CI/CD pipelines, including version control, build, testing, and deployment automation. Implement and manage Infrastructure as Code (IaC) to standardize and automate cloud resource provisioning. Utilize Docker and Kubernetes to build and manage containerized application environments. Continuously monitor cloud environments, proactively identifying and resolving issues related to performance, availability, and scalability. Partner with cross-functional teams to troubleshoot incidents, improve system reliability, and enhance operational processes. Ensure adherence to security best practices and compliance requirements across all infrastructure and application components. Automate configuration management and operational workflows using tools like Ansible, Puppet, or Chef. Troubleshoot, identify, and fix problems in the DevSecOps domain. Ensure incident tracking tools are updated in accordance with established norms and processes, gather all essential data and document any discoveries and concerns. Qualifications 7 years of hands-on experience working as a DevOps Engineer in a cloud-focused environment. Bachelor’s degree in Computer Science, Information Technology, or a related technical field, or an equivalent combination of education, technical certifications, and relevant work experience. Job Specification / Skills and Competencies Mandatory expertise in AWS – candidates must have strong hands-on experience with AWS services and architecture. Experience with other cloud platforms like Azure or GCP is a plus. Proven expertise in containerisation and orchestration technologies, including Docker and Kubernetes. Strong experience in CI/CD pipeline design and implementation using tools such as Jenkins, GitLab CI/CD, and GitHub Actions. Strong knowledge of Infrastructure as Code (IaC) tools such as Terraform, GitHub. Proficient in Git and GitHub workflows for version control and collaboration. Excellent debugging and troubleshooting skills in cloud-native environments. Comprehensive technical expertise in a variety of DevSecOps toolkits, including Ansible, Artifactory, Jira, Black Duck, SonarQube, Snyk . Familiarity with monitoring and observability tools such as CloudWatch, ELK Stack, CloudTrail, Kibana, Grafana, Prometheus, and infrastructure monitoring tools like Nagios or Zabbix. Experience working in Agile development environments and across all phases of the Software Development Life Cycle (SDLC). Familiarity with information security frameworks and standards Familiarity with API Security, Container Security, AWS Cloud Security To adhere to the Information Security Management policies and procedures. Skills: ci,cloudtrail,ci/cd,jira,black duck,cloudwatch,zabbix,terraform,cd,gitlab ci/cd,sonarqube,puppet,kibana,docker,kubernetes,git,aws,infrastructure as code (iac),nagios,ansible,devops,chef,jenkins,snyk,github actions,cloud,prometheus,azure,elk stack,grafana

About Us: HighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 800+ leading companies worldwide.Trusted by prestigious organizations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and many others, HighRadius optimizes order-to-cash, treasury, and record-to-report processes, earning us back-to-back recognition in Gartner's Magic Quadrant and a prestigious spot in Forbes Cloud 100 List for three consecutive years. With a remarkable valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we experience a robust year-over-year growth of 24%. With a global presence spanning 8+ locations, we're in the pre-IPO stage, poised for rapid growth. We invite passionate and diverse individuals to join us on this exciting path to becoming a publicly traded company and shape our promising future. Job Summary: We are seeking a highly skilled and experienced MySQL Database Administrator to join our dynamic technology team. The ideal candidate will be responsible for the performance, integrity, security, and availability of our MySQL database systems. This role requires a proactive individual with a strong understanding of database administration principles, excellent problem-solving skills, and the ability to work independently and collaboratively. You will be involved in all aspects of database management, from design and implementation to maintenance and optimization. Responsibilities: Database Administration: Install, configure, administer, and maintain multiple MySQL database environments (production, staging, development). Performance Tuning and Optimization: Monitor database performance, identify bottlenecks, and implement effective solutions to optimize query performance, storage, and overall system efficiency. Backup and Recovery: Develop, implement, and test robust backup and recovery strategies to ensure data integrity and business continuity. Security Management: Implement and maintain database security measures, including user access control, auditing, and vulnerability management, in compliance with security policies. Schema Management: Design, implement, and manage database schema changes, including table creation, modification, and indexing, while ensuring data integrity and application compatibility. Troubleshooting and Issue Resolution: Diagnose and resolve database-related issues in a timely and efficient manner, including performance degradation, connectivity problems, and data inconsistencies. Replication and High Availability: Implement and manage MySQL replication topologies (e.g., master-slave, group replication) and other high availability solutions to ensure system uptime. Automation: Develop and implement scripts and automation tools for routine database administration tasks, such as backups, monitoring, and deployments. Collaboration: Work closely with development teams, system administrators, and other stakeholders to understand application requirements and provide database support. Upgrades and Migrations: Plan and execute database upgrades and migrations with minimal downtime. Staying Current: Keep abreast of the latest MySQL features, best practices, and security updates. Required Skills and Experience: Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 5-6 years of hands-on experience as a MySQL Database Administrator. Should have a minimum of 2-3 years of experience in managing MySQL databases in Cloud (AWS - RDS/Aurora) & on-premise environments. Strong understanding of MySQL architecture, internals, and storage engines (e.g., InnoDB, MyISAM). Proven experience in performance tuning and optimization techniques, including query analysis, index optimization, Parameters and server configuration. Solid experience with database backup and recovery procedures, including point-in-time recovery. In-depth knowledge of database security principles and best practices. Proficiency in writing and debugging SQL queries and stored procedures. Experience with MySQL replication technologies and high availability solutions. Familiarity with Linux/Unix operating systems. Experience with scripting languages such as Bash or Python for automation tasks. Excellent analytical and problem-solving skills with strong communication and collaboration skills. Ability to work independently and manage multiple tasks effectively. Preferred Skills: Experience with cloud-based database services (e.g., AWS RDS & Aurora MYSQL, Azure Database for MySQL, Google Cloud SQL). Familiarity with database monitoring tools (e.g., Monyog, Prometheus, Grafana, Nagios etc.,). Experience with database migration tools and techniques. Knowledge of DevOps practices and CI/CD pipelines will be an added advantage. Relevant MySQL certifications (e.g., Oracle Certified Professional, MySQL Database Administrator) will be an added advantage.

Key Responsibilities: • Design, implement, and manage scalable, secure, and reliable cloud infrastructure on Azure. • Perform regular system monitoring, verify the integrity and availability of all cloud-based resources, and troubleshoot issues as needed. • Automate and streamline operations and processes using DevOps tools and methodologies, including Jenkins. • Collaborate with development teams to ensure seamless integration and continuous delivery. • Manage and optimize performance, utilization, and costs in the Azure cloud environment. • Conduct root cause analysis for incidents, identify and implement corrective actions to prevent future occurrences. • Ensure compliance with security policies, standards, and best practices Required Skills and Qualifications: • Extensive experience with Azure cloud services including computing, storage, networking, and security. • Proficiency in scripting and automation using tools like PowerShell, Shell Scripts, Crons, Azure CLI, ARM templates, Terraform, and Ansible. • Strong understanding of DevOps practices, including CI/CD pipelines with Jenkins, version control (e.g., Git), and configuration management. • Experience with monitoring and logging tools such as Graylog, Nagios, and Azure Monitor. • Excellent troubleshooting skills with a systematic approach to problem-solving • Hands-on experience with Linux systems. • Familiarity with network analysis tools like WireShark. • Knowledge of security tools such as Vault. • Python proficiency is a plus. • Ability to work in a fast-paced, collaborative environment and manage multiple priorities. • Strong communication and interpersonal skills. Preferred Qualifications: • Azure certifications (e.g., Azure Administrator, Azure DevOps Engineer). • Experience with containerization technologies such as Docker and Kubernetes. • Knowledge of other cloud platforms like AWS or Google Cloud is a plus. Shift Details: • Open to rotational shifts with 12x7 support. • 5 working days a week, with 9-hour shifts

Company: Anvi Cybernetics Location: Bavdhan,Pune Work Mode: Work from Office Experience: 3+ Years Employment Type : Full-Time About the Role Senior Systems Administrator - L2 role Your role primarily will include plan, implement, oversee, and maintain server and network infrastructures and projects. Design, install and configure internal and customer facing servers, network devices. Qualified candidate must be a geek in Linux and Ubuntu operations displaying a very high level of expertise, ownership, and technical leadership in managing the network infrastructure with passion, energy and enthusiasm. Technical Requirements: Minimum 3+ years of Industry Experience Proficient in Administration of customer engineering/dev, and IT infrastructure Provisioning and preparing of hardware and software for deployments in client’s dev environment, IT test lab, and customer environments Build automation in the imaging, preparation, and deployment of OS, Nvidia component, and client’s software components B uild automation and custom monitoring reports to assess the health of client’s / customer on-premises processing Create security and hardening configs at the OS (Ubuntu), middleware (nginx), and database (MySQL/MariaDB) layers Assist in provisioning of client’s cloud components in Google Cloud Platform, Microsoft Azure Cloud, and AWS Provide level 2 support for client’s / Partner’s 1st level support techs Assist with deployment planning, coordination, on boarding, and on-going support for customer deployments Critical Skills (Minimum 2 - 6 years): Hands-on experience with Linux (Ubuntu) command set Linux (Ubuntu) troubleshooting skills (logs, dumps, etc) Hands-on experience in implementing Linux authentication and hardening • Shell/bash scripting and automation technologies Coding (python) a plus Network troubleshooting skills – OS + upstream device familiarity Azure/GCP/AWS cloud management skills Experience with managing remote monitoring systems (PRTG, Site24x7, Nagios, Zabbix, etc) Security mindset Can monitor multiple monitoring streams Remote access expert and

Our Context We are seeking a skilled and proactive L2+ Infrastructure Support Engineer to provide advanced support across a broad range of technologies. The ideal candidate will have hands-on experience supporting Citrix and RDS infrastructures, VMware, AWS/Azure cloud environments, Linux and core Windows Server technologies. You will play a critical role in ensuring system availability, performance, and security for our clients. Your Missions Cortex XDR: Deploy, monitor, and manage endpoint agents. Palo Alto: Push and manage firewall rules across environments. Provide L2+ level support for Windows Servers (2012/2016/2019/2022), RDS, and Citrix environments. Administer Microsoft Azure and Office 365, including Exchange Online and hybrid deployments. Administer IAM users, roles, and policies, following security best practices. Configure and maintain basic networking and VPN access (VPC, security groups, site-to-site and client VPN). Provide operational support for core AWS services (EC2, S3, etc.) in coordination with DevOps teams. Manage and troubleshoot Citrix Virtual Apps & Desktops Perform VM management and troubleshooting using VMware vSphere and ESXi. Handle backup operations and restore processes using Veeam Backup & Replication. Administer Active Directory, Group Policy Objects (GPO), DHCP, DNS, file servers, and NTFS permissions. Manage Endpoint Protection tools like Bitdefender. Maintain and support anti-spam tools and MFA administration (DUO or Authenticator). Manage and maintain Zscaler ZIA/ZPA, our Zero Trust remote access solution. Assist with patching, upgrades and regular maintenance of server environments. Provide support for print servers. Respond to escalated technical issues from L1 engineers and work collaboratively with other teams. Maintain thorough documentation of systems, incidents, and standard operating procedures. Required Technical Skills: Networking: Good understanding of switching, routing, VLANs, and IP addressing. Citrix (XenApp/XenDesktop), Citrix Cloud, Director, Storefront RDS (Remote Desktop Services) - session management, licensing, gateway Microsoft Windows Server 2012/2016/2019/2022 Microsoft Azure administration and infrastructure setup AWS administration skills: IAM, EC2, VPC, VPN configuration, and S3 operations. Office 365 / Microsoft 365 – administration, migration, hybrid VMware ESXi, vSphere, VM snapshots, vMotion Veeam Backup and Réplications Active Directory, DNS, DHCP, GPOs Jira (or similar ticketing system) Nagios or any other remote monitoring & management tool Spam filter systems Zscaler Zero Trust remote access MFA configuration ( DUO Admin Panel, Microsoft Authenticator...) Bitdefender Endpoint Management Print Server and Network Printer Configuration In-place Upgrades of Windows OS and Server Roles Preferred Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field. 3–5 years of hands-on experience in L2+ support within a hosting or managed services environment. Relevant certifications preferred: Microsoft Certified: Azure Administrator Associate (AZ-104) Citrix Certified Associate (CCA-V) VMware VCP MCSA/MCSE AWS Certified Cloud Practitioner AWS Certified SysOps Administrator is a plus ITIL v4 Foundation knowledge is a plus Soft Skills & Attributes: Excellent troubleshooting and analytical skills Ability to handle high-pressure environments and prioritize issues effectively Team player with collaborative attitude Strong customer orientation and problem-solving mindset Strong documentation and communication skills Willingness to work flexible hours or shifts as per client SLAs

Job Title: Network Engineer Location: Bangalore Job Type: Onsite, Full-time Experience: 6+ years Immediate joiners or notice period of less than 30 days are needed Job Summary: We are looking for an experienced Network Engineer with a good background in Ansible to join our team. The ideal candidate will be involved in the administration and management of network infrastructures. Key Responsibilities: Managing network infra with 24/7 support environment and provide 99% network up time Managing & Troubleshooting of LAN, VLAN, Web filter, IP routing, LACP, Wireless & WAN networks Hands on experience on Palo Alto firewalls, Cisco switches, HP Procurve, Aruba Wireless Good to have knowledge on F5 load balancer, ClearPass, Aruba Wireless IAP/ Controller based Radius Integration Familiar with Ansible for network automation. Monitor network performance and implement improvements. Troubleshoot and resolve advanced network issues. Collaborate with cross-functional teams to ensure network reliability and security. Maintain comprehensive network documentation and ensure compliance with industry standards. Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field. Experience as a Network Engineer, with a focus on responsibilities. Good understanding of network protocols (e.g., TCP/IP, BGP, OSPF). Experience with network hardware (e.g., routers, switches, firewalls). Strong problem-solving and communication skills. Relevant certifications (e.g., CCNA, CCNP, CPNSA) are highly desirable. Preferred Skills: Knowledge of network security best practices. Knowledge in scripting languages (e.g., Python, Bash). Experience with network monitoring tools (e.g., Nagios, SolarWinds). Understanding of SDWAN (Software-Defined Networking) technologies. Experience with VPN and remote access solutions. Familiarity with ITIL processes and frameworks.

Role & responsibilities Provide L3 (Level 3) support for Linux-based systems, addressing escalated issues from L1 and L2 support teams. Troubleshoot and resolve complex system-level issues related to Linux servers, networking, storage, and performance. Perform regular system administration tasks, including server monitoring, backup management, patching, and configuration changes. Design, deploy, and maintain high-availability and scalable Linux environments. Automate repetitive tasks using scripting (Bash, Python, or Perl) and configuration management tools (Ansible, Puppet, Chef). Collaborate with cross-functional teams (networking, security, application) to diagnose and resolve infrastructure issues. Manage kernel updates, upgrades, and troubleshoot any kernel-level issues. Optimize system performance, resource utilization, and monitor system health using tools like Nagios, Zabbix, or Prometheus. Implement security best practices, including hardening servers, applying security patches, and ensuring compliance with security policies. Maintain detailed documentation of system configurations, procedures, and troubleshooting guides. Participate in on-call rotation and provide after-hours support as needed. Preferred candidate profile Candidate should be graduate Need Immediate or 1 Month Notice period Skills- management tools - Chef experience is mandatory

PostgreSQL Database Administrator with over 4+ years of hands-on experience to manage, maintain, and optimize our PostgreSQL database environments. The ideal candidate will be responsible for ensuring high availability, performance, and security of our databases while supporting development and operations teams. Install, configure, and upgrade PostgreSQL database systems. Monitor database performance and implement tuning strategies. Perform regular database maintenance tasks such as backups, restores, and indexing. Ensure database security, integrity, and compliance with internal and external standards. Automate routine tasks using scripting (e.g., Bash, Python). Troubleshoot and resolve database-related issues in a timely manner. Collaborate with development teams to optimize queries and database design. Implement and maintain high availability and disaster recovery solutions. Maintain documentation related to database configurations, procedures, and policies. Participate in on-call rotation and provide support during off-hours as needed. Primary skills 4+ years of experience as a PostgreSQL DBA in production environments. Strong knowledge of PostgreSQL architecture, replication, and performance tuning. Secondary skills Proficiency in writing complex SQL queries and PL/pgSQL procedures. Familiarity with Linux/Unix systems and shell scripting. Experience with monitoring tools like Prometheus , Grafana , or Nagios . Understanding of database security best practices and access control.

Job Description For Database Consultant-I (PostgreSQL) Job Title: Database Consultant-I (PostgreSQL) Company: Mydbops About Us Mydbops is a trusted leader with 8+ years of excellence in open-source database management. We deliver best-in-class services across MySQL, MariaDB, MongoDB, PostgreSQL, TiDB, Cassandra, and more. Our focus is on building scalable, secure, and high-performance database solutions for global clients. As a PCI DSS-certified and ISO-certified organisation, we are committed to operational excellence and data security. Role Overview As a Database Consultant – I (PostgreSQL Team) , you will take ownership of PostgreSQL database environments, offering expert-level support to our clients. This role involves proactive monitoring, performance tuning, troubleshooting, high availability setup, and guiding junior team members. You will play a key role in customer-facing technical delivery, solution design, and implementation. Key Responsibilities Manage PostgreSQL production environments for performance, stability, and scalability. Handle complex troubleshooting, performance analysis, and query optimisation. Implement backup strategies, recovery solutions, replication, and failover techniques. Set up and manage high availability architectures (Streaming Replication, Patroni, etc.). Work with DevOps/cloud teams for deployment and automation. Support upgrades, patching, and migration projects across environments. Use monitoring tools to proactively detect and resolve issues. Mentor junior engineers and guide troubleshooting efforts. Interact with clients to understand requirements and deliver solutions. Requirements 3–5 years of hands-on experience in PostgreSQL database administration. Strong Linux OS knowledge and scripting skills (Bash/Python). Proficiency in SQL tuning, performance diagnostics, and explain plans. Experience with tools like pgBackRest, Barman for backup and recovery. Familiarity with high availability, failover, replication, and clustering. Good understanding of AWS RDS, Aurora PostgreSQL, and GCP Cloud SQL. Experience with monitoring tools like pg_stat_statements, PMM, Nagios, or custom dashboards. Knowledge of automation/configuration tools like Ansible or Terraform is a plus. Strong communication and problem-solving skills. Preferred Qualifications Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent. PostgreSQL certification (EDB/Cloud certifications preferred). Past experience in a consulting, customer support, or managed services role. Exposure to multi-cloud environments and database-as-a-service platforms. Prior experience with database migrations or modernisation projects. Why Join Us Opportunity to work in a dynamic and growing industry. Learning and development opportunities to enhance your career. A collaborative work environment with a supportive team. Job Details Job Type: Full-time Work Days: 5 Days Work Mode: Work From Home Experience Required: 3–5 years Skills:- PostgreSQL, Linux OS, Scripting, AWS RDS, Aurora PostgreSQL, SQL tuning and Google Cloud Platform (GCP)

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Solarwinds Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You will accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide timely support and troubleshooting for system or application issues.- Collaborate with cross-functional teams to resolve technical issues.- Document and maintain system configurations and troubleshooting procedures.- Stay updated with the latest technologies and best practices in Solarwinds Administration.- Train and mentor junior team members in Solarwinds Administration. Professional & Technical Skills: - Must To Have Skills: Proficiency in Solarwinds Administration.- Strong understanding of network monitoring and management.- Experience in configuring and optimizing Solarwinds monitoring tools.- Knowledge of IT infrastructure and systems.- Hands-on experience in troubleshooting and resolving technical issues related to Solarwinds Administration. Additional Information:- The candidate should have a minimum of 3 years of experience in Solarwinds Administration.- This position is based at our Chennai office.- A 15 years full-time education is required. Qualification 15 years full time education

Team Leadership and Management: Lead and mentor the L2 network support team, ensuring that they adhere to operational standards, follow best practices, and deliver timely solutions to network issues. Provide guidance and training to team members on advanced troubleshooting techniques, network architecture, and technologies. Assign tasks and responsibilities to L2 engineers and monitor their progress. Conduct performance reviews and identify opportunities for skills development within the team. Network Troubleshooting and Issue Resolution: Serve as the primary point of escalation for complex network issues that cannot be resolved by L2 engineers. Troubleshoot and resolve advanced network problems related to LAN, WAN, VPN, firewalls, routers, switches, and other critical network infrastructure components. Work closely with L3 teams for complex network configurations and escalations. Network Design and Implementation: Assist in the design, configuration, and implementation of network infrastructure upgrades or expansions. Collaborate with senior engineers to develop network plans, including hardware selection, network topology, and capacity planning. Ensure the implementation of network changes follows best practices and minimizes network downtime. Performance Monitoring and Optimization: Oversee the monitoring of network performance using tools like SolarWinds, Nagios, or PRTG. Analyze performance metrics and identify areas for optimization. Implement performance improvements, including load balancing, route optimization, and network segmentation. Network Security Oversight: Ensure that network security protocols are followed and assist with configuring firewalls, VPNs, ACLs, and other security measures. Monitor the network for security threats and coordinate with security teams to mitigate risks. Assist in incident response and post-mortem analysis for security incidents. Documentation and Reporting: Maintain comprehensive and up-to-date documentation on network configurations, diagrams, IP addressing schemes, and troubleshooting processes.

Technical Skills: Expertise in Windows Server (2016/2019/2022) and major Linux distributions (RHEL, Ubuntu, CentOS). Strong experience with virtualization (VMware vSphere, Hyper-V). Familiarity with cloud-based servers (AWS EC2, Azure VMs, hybrid environments). Deep understanding of Active Directory, DNS, DHCP, DFS, Group Policies. Knowledge of SAN/NAS storage systems and enterprise backup tools. Experience with server monitoring tools (Nagios, SolarWinds, Zabbix, etc.). Proficiency in scripting (PowerShell, Bash); automation tools (Ansible is a plus). Certifications (Preferred): MCSA/MCSE, RHCSA/RHCE, VMware VCP, or similar.

Our Context We are seeking a skilled and proactive L2+ Infrastructure Support Engineer to provide advanced support across a broad range of technologies. The ideal candidate will have hands-on experience supporting Citrix and RDS infrastructures, VMware, AWS/Azure cloud environments, Linux and core Windows Server technologies. You will play a critical role in ensuring system availability, performance, and security for our clients. Your Missions Cortex XDR: Deploy, monitor, and manage endpoint agents. Palo Alto: Push and manage firewall rules across environments. Provide L2+ level support for Windows Servers (2012/2016/2019/2022), RDS, and Citrix environments. Administer Microsoft Azure and Office 365, including Exchange Online and hybrid deployments. Administer IAM users, roles, and policies, following security best practices. Configure and maintain basic networking and VPN access (VPC, security groups, site-to-site and client VPN). Provide operational support for core AWS services (EC2, S3, etc.) in coordination with DevOps teams. Manage and troubleshoot Citrix Virtual Apps & Desktops Perform VM management and troubleshooting using VMware vSphere and ESXi. Handle backup operations and restore processes using Veeam Backup & Replication. Administer Active Directory, Group Policy Objects (GPO), DHCP, DNS, file servers, and NTFS permissions. Manage Endpoint Protection tools like Bitdefender. Maintain and support anti-spam tools and MFA administration (DUO or Authenticator). Manage and maintain Zscaler ZIA/ZPA, our Zero Trust remote access solution. Assist with patching, upgrades and regular maintenance of server environments. Provide support for print servers. Respond to escalated technical issues from L1 engineers and work collaboratively with other teams. Maintain thorough documentation of systems, incidents, and standard operating procedures. Required Technical Skills: Networking: Good understanding of switching, routing, VLANs, and IP addressing. Citrix (XenApp/XenDesktop), Citrix Cloud, Director, Storefront RDS (Remote Desktop Services) - session management, licensing, gateway Microsoft Windows Server 2012/2016/2019/2022 Microsoft Azure administration and infrastructure setup AWS administration skills: IAM, EC2, VPC, VPN configuration, and S3 operations. Office 365 / Microsoft 365 – administration, migration, hybrid VMware ESXi, vSphere, VM snapshots, vMotion Veeam Backup and Réplications Active Directory, DNS, DHCP, GPOs Jira (or similar ticketing system) Nagios or any other remote monitoring & management tool Spam filter systems Zscaler Zero Trust remote access MFA configuration ( DUO Admin Panel, Microsoft Authenticator...) Bitdefender Endpoint Management Print Server and Network Printer Configuration In-place Upgrades of Windows OS and Server Roles Preferred Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field. 3–5 years of hands-on experience in L2+ support within a hosting or managed services environment. Relevant certifications preferred: Microsoft Certified: Azure Administrator Associate (AZ-104) Citrix Certified Associate (CCA-V) VMware VCP MCSA/MCSE AWS Certified Cloud Practitioner AWS Certified SysOps Administrator is a plus ITIL v4 Foundation knowledge is a plus Soft Skills & Attributes: Excellent troubleshooting and analytical skills Ability to handle high-pressure environments and prioritize issues effectively Team player with collaborative attitude Strong customer orientation and problem-solving mindset Strong documentation and communication skills Willingness to work flexible hours or shifts as per client SLAs

Description: Reporting to the Support Lead, you will need to provide L2 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate teams if issues are not resolved. The day-to-day responsibilities will include: Continuously Monitor IT Infrastructure, work on alerts and resolve. Escalate the issues to next level if required. Work experience on Infrastructure monitoring tools like – Logic Monitor, Kaseya, Nagios and New Relic Monitor application performance from New Relic and act on alerts, resolve Prepare weekly reports, monthly reports of alerts / tickets worked on and calculate SLA and review performance Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Restoring a failed IT Service as quickly as possible and update the client Incident Management based on ITIL process Prioritise and manage multiple tickets related to different technologies where you are requested to work as per the client requirement Ensure that any technical issues on a service ticket are escalated efficiently and resolved as quickly as possible Change Management and Release management process based on ITIL Track computer system issues through to resolution, within agreed time limits and update the ticketing tool Ask customers targeted questions and deal with them through a series of communications and updates until the issue is get resolved. Provide prompt and accurate feedback to customers and update the client about the resolution Refer to internal databases, knowledgebase or external resources to provide accurate tech solutions without violating the SLA Follow up with clients to ensure their IT systems are fully functional after troubleshooting Technologies: Windows Server Administration 2008R / 2012 / 2012R2 / 2016 Microsoft Office 365 Microsoft 2010 / 2013 / 2016 Backup Technologies, Veeam Backup and Replication 9/ 9.5/ Zerto backup Exchange Quest Rapid Recovery Hypervisor - VMWare vSphere 6 / 6.5 / 6.7 Networking – Cisco, FortiGate, Meraki Cloud Services – Azure, AWS, Forcepoint Citrix – XenApp, NetScaler, Provisioning Services ITIL End point protection, Sophos and Kaspersky IT Infrastructure Monitoring tool, Logic Monitor, SolarWinds and PRTG Network monitor, Kaseya Microsoft SQL Server / 2008/2014/2016 ADFS /DFS / IIS and Print Servers Storages and SAN Devices, Dell/ QNAP/ HP Remote Server Management – Kaseya, RDP, VNC Activities: Daily Server health check monitoring and update Backups Administration – Checking and troubleshooting of backup jobs Active Directory Account Administration (Account additions / changes) Technical Information gathering for service delivery reporting hardware failures to third party vendors Responding to monitoring alerts and fix the issues Troubleshooting Escalating Windows Server related issues Printer troubleshooting Windows server patching Email Spam Management Firewall Administration Operation - NOC is 24*7*365 operation covering most of the MRI geographical regions, work 5 days in a week, 2 days week-off (not necessarily on Sat-Sun) and work on public holidays for which comp off will be provided. Benefits: Ability to learn leading technical / industry standards and technologies Annual performance-related bonus 6x Flexi Time offs: knock 2.5 hours off your day on any day Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories! If you're ready for your next adventure in software development and want to join a dynamic and growing team, apply now! At MRI Software India, we believe in having fun while getting the job done and we're committed to providing our employees with an enjoyable and challenging work environment. About the business: MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 4000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer

Wissen Technology is Hiring for Network Engineer About Wissen Technology: At Wissen Technology, we deliver niche, custom-built products that solve complex business challenges across industries worldwide. Founded in 2015, our core philosophy is built around a strong product engineering mindset—ensuring every solution is architected and delivered right the first time. Today, Wissen Technology has a global footprint with 2000+ employees across offices in the US, UK, UAE, India, and Australia. Our commitment to excellence translates into delivering 2X impact compared to traditional service providers. How do we achieve this? Through a combination of deep domain knowledge, cutting-edge technology expertise, and a relentless focus on quality. We don’t just meet expectations—we exceed them by ensuring faster time-to-market, reduced rework, and greater alignment with client objectives. We have a proven track record of building mission-critical systems across industries, including financial services, healthcare, retail, manufacturing, and more. Wissen stands apart through its unique delivery models. Our outcome-based projects ensure predictable costs and timelines, while our agile pods provide clients the flexibility to adapt to their evolving business needs. Wissen leverages its thought leadership and technology prowess to drive superior business outcomes. Our success is powered by top-tier talent. Our mission is clear: to be the partner of choice for building world-class custom products that deliver exceptional impact—the first time, every time. Job Summary: A Network Engineer is responsible for designing, implementing, and managing an organization's computer networks. These networks can range from simple LANs (Local Area Networks) to complex WANs (Wide Area Networks) that span globally. A Network Engineer will design, implement, and manage various network solutions to ensure the smooth operation, security, and efficiency of the organization's IT infrastructure. This role requires a deep understanding of network architecture, protocols, and security. Experience: 6-8 Years Location: Pune Mode of Work: Full Time Key Responsibilities: Network Design and Implementation: Design and deploy functional networks (LAN, WAN, WLAN, VLAN, VPN). Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS). Network Maintenance and Monitoring: Monitor network performance and ensure system availability and reliability. Use tools to monitor network performance, troubleshoot network issues, and optimize network performance. Network Security Management: Implement and manage network security measures (e.g., firewalls, intrusion detection systems). Regularly update network security measures to protect against vulnerabilities and cyber threats. Network Technical Support: Provide technical support to users and resolve network issues. Liaise with vendors and other IT personnel for problem resolution. Network Documentation and Reporting: Maintain comprehensive documentation of network configurations, including network diagrams and operational procedures. Prepare and maintain network reports and logs. Network Upgrades and Scalability: Plan and execute network upgrades and expansions to support the organization's growth. Evaluate new network technologies and make recommendations for enhancements. Network Compliance and Standards: Ensure network configurations comply with industry standards and best practices. Adhere to regulatory requirements related to network management. Mandatory Skills and Qualification: BE / bachelor’s degree in computer science, Information Technology, or a related field. Proven experience as a Network Engineer or Network Administrator. In-depth knowledge of network protocols (e.g., IP, BGP, OSPF, EIGRP, HSRP). Hands-on experience with network hardware (e.g., Cisco, Juniper, HP). Proficient in network monitoring and troubleshooting tools (e.g., SolarWinds, Wireshark, Nagios). Strong understanding of network security principles and best practices. Excellent analytical and problem-solving skills. Strong communication and teamwork abilities. Good To Have Skills: Professional certification (e.g., CCNA, CCNP, CompTIA Network+) preferred. Experience with virtualization technologies (e.g., VMware, Hyper-V). Familiarity with cloud networking (e.g., AWS, Azure). Experience with SDN (Software-Defined Networking) and NFV (Network Functions Virtualization).

Overview Job Title: NOC Technician – Senior Job Summary The NOC Technician monitors and supports the organization's network systems and services. They are responsible for identifying and responding to incidents, performing system checks, and escalating issues to appropriate teams to ensure optimal network performance and minimal downtime. Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Responsibilities Key Responsibilities: Monitor network systems, servers, and telecommunications infrastructure 24/7. Detect, diagnose, and resolve network incidents and service interruptions. Escalate complex issues to Tier II/III support or relevant departments. Document incidents, actions taken, and resolutions in a ticketing system. Perform routine maintenance tasks, including updates and system checks. Communicate with internal teams and external vendors for issue resolution. Follow standard operating procedures (SOPs) and contribute to their improvement. Support configuration, deployment, and maintenance of network devices. Qualifications Required Skills & Qualifications: BS in Engineering, Computer Science or Information Technology or equivalent certification and/or experience 5+ years of experience in network/system monitoring or IT support. Cisco certification is a must, preferably CCNP. More advanced certification and/or security specialization are a plus. Experience with monitoring tools (e.g., SolarWinds, Nagios, Zabbix). Strong problem-solving and analytical skills. Excellent communication and documentation skills. Experience in working within SLA and incident management frameworks Willingness to work in shifts, including nights, weekends, and holidays. Preferred Qualifications An ideal candidate will have experience or certification with some or all of the following technologies: Palo Alto Networks firewalls Fortinet firewalls Riverbed Steelhead Cisco SDWAN, Wifi, ACI, DNA, ISE InfoBlox DDI A10 Load Balancers Juniper Switches Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***

Network/System/VoIP Engineer (with AWS & Infrastructure Experience) Location: Jubilee Hills, Hyderabad Duration: Full Time Job Description: We are seeking a skilled Network/System/VoIP Engineer with strong experience in AWS cloud services and enterprise infrastructure. The ideal candidate will have a hands-on background in managing network systems, VoIP infrastructure, system administration, and cloud-based deployments. Key Responsibilities: Design, implement, and manage network systems, firewalls, VPNs, and VoIP platforms. Administer and maintain Windows/Linux servers and system infrastructure Configure, monitor, and troubleshoot VoIP solutions and SIP trunks Manage AWS infrastructure, including EC2, VPC, Route 53, IAM, CloudWatch, S3, and Load Balancers Perform system updates, patches, backups, and disaster recovery planning Develop and maintain infrastructure documentation and network diagrams Ensure system availability, performance, and security compliance Collaborate with DevOps and security teams to support cloud-native and hybrid solutions Required Skills & Experience: 8+ years of experience in network/system administration or engineering roles 2+ years of hands-on AWS cloud experience (certification preferred) Strong knowledge of VoIP technologies and network protocols (SIP, RTP, QoS, etc.) Proficiency with infrastructure as code (IaC) tools such as Terraform or CloudFormation (nice to have) Experience with monitoring tools (e.g., Nagios, Zabbix, CloudWatch) Familiarity with Active Directory, DNS, DHCP, and VPN technologies Scripting skills in PowerShell, Bash, or Python (a plus) Excellent problem-solving and communication skills Preferred Certifications: AWS Certified Solutions Architect / SysOps Administrator Cisco CCNA/CCNP or equivalent CompTIA Network+ or Security+

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are looking for a passionate and technically skilled Associate Cloud Operations Support Engineer to join our Cloud Applications Support Team in Vertical Markets. In this role, you will be responsible for ensuring the smooth operation, performance, and reliability of business-critical cloud-hosted applications. The ideal candidate should have strong troubleshooting skills, a proactive mindset, and excellent communication abilities to support customers effectively. How will you make an impact? Participate in “eyes on glass monitoring” and play a key part in alert response and Incident Management processes Provide technical support for complex, cloud-hosted applications. Troubleshoot and resolve high-severity, complex issues across multiple systems. Perform routine application maintenance, patching, and upgrades. Monitor daily data processing activities and troubleshoot operational failures. Build and enhance proactive monitoring and alerting tools. Contribute to automation initiatives using Ansible, Python, or Perl scripting. Assist in setting up and securing new application instances and environments. Participate in change management processes: creating deployment/rollback plans and executing patches or fixes. Create and maintain a comprehensive knowledge base of technical solutions and resolutions. Develop and maintain deployment scripts for various environments (UAT vs. PROD). Tune application and web server configurations for performance optimization. Collaborate with R&D, Professional Services and other Operations teams to implement, maintain infrastructure and application. Develop and maintain internal tools and utilities to improve support efficiency. Drive clear and timely communication with stakeholders during critical incidents. Be flexible to work in a 24x7 shift model, including off-hours and on-call duties. Have you got what it takes? BS or MS Computer Science or related degree 1-1.5 years of relevant experience Excellent hands-on experience in managing Application Support (tier3/tier2 apps) Strong problem solving, analytical and communication skills Exposure in handling complex application performance issues Good experience in a DevOps environment / Operations team / Infrastructure Operations team. Excellent Troubleshooting skills OS level knowledge (Windows or Linux/Unix) Database skills (SQL, Oracle or Postgres / Casandra) Application Server (Skills on any of Middleware technologies e.g. – Tomcat, WebLogic, WebSphere) Good understanding on Networking, Load balancers Exposure to scripting language (Ansible, Perl, Python, Ruby, Shell script, PowerShell etc.) Experience in working with tools like OpsGenie, Nagios, Rundeck You will have an advantage if you also have: Experience with AWS Portal and familiarity with AWS services. Experience in Banking / Financial domain. Experience with SQL Database querying. Experience of Scripting. (Python, Perl, Power Shell) Experience of configuring Application Monitoring and Dashboards. (e.g. Grafana, Kibana) Experience working in an ITIL environment (e.g. Incident Management, Change Management) What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Monitoring of Windows and Linux OS environments Basic SAP system monitoring and alert interpretation Familiarity with ServiceNow for ticket documentation Understanding of job scheduling tools (e.g., Redwood, Control-M, cron) Basic troubleshooting using predefined run books Experience with monitoring tools (e.g., Nagios, Zabbix, SolarWinds) High sense of urgency and proactiveness Strong teamwork and collaboration Good English communication skills Customer care orientation Attention to detail and responsibility in task execution Basic scripting (PowerShell, Bash) for log and alert checks Exposure to cloud monitoring (e.g., AWS CloudWatch, Azure Monitor) Knowledge of ITSM processes and incident management Familiarity with application logs and performance metrics

We’re Hiring: Network Technical Support Head Join a forward-thinking enterprise that powers mission-critical connectivity solutions for leading telecom and enterprise clients. Our client is redefining network reliability and security through cutting-edge architectures and world-class support. Role: Network Technical Support Head (L2 & L3) Location: Gurgaon (On-site) Experience: 12–15 years (with 5–6 years in people management) What You’ll Do: 🔹Lead L2/L3 support operations: incident resolution, root-cause analysis, permanent fixes 🔹Configure/troubleshoot switching, routing, DNS/DHCP, WAN circuits (BIA/ILL/P2P) 🔹Manage and optimize network monitoring (SolarWinds, Nagios) and wireless LANs 🔹Oversee SD-WAN, Fortinet UTM/firewalls, NAS devices, MikroTik platforms 🔹Champion ITIL-compliant processes for incident, change, and SLA management 🔹Coach and develop cross-functional support teams; liaise with vendors & customers Must-Have: 🔹Bachelor’s/Master’s in Telecom, CS, IT (Business Admin a plus) 🔹Proven operations lead in telecom or managed-services environment 🔹Expert in troubleshooting & escalation management 🔹Hands-on with enterprise network tools and configurations Skills Needed: 🔹Strong understanding of ISP networks, routers, switches. 🔹Excellent partner handling and communication skills. 🔹Project management and analytical thinking. 🔹Advanced Excel and PowerPoint proficiency. Apply Now: Send your resume to Abdul@prosapiens.in

About Us HighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 800+ leading companies worldwide.Trusted by prestigious organizations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and many others, HighRadius optimizes order-to-cash, treasury, and record-to-report processes, earning us back-to-back recognition in Gartner's Magic Quadrant and a prestigious spot in Forbes Cloud 100 List for three consecutive years. With a remarkable valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we experience a robust year-over-year growth of 24%. With a global presence spanning 8+ locations and a recent addition in Poland, we're in the pre-IPO stage, poised for rapid growth. We invite passionate and diverse individuals to join us on this exciting path to becoming a publicly traded company and shape our promising future. Experience: 5-6 Years Job Summary: We are seeking a highly skilled and experienced MySQL Database Administrator to join our dynamic technology team. The ideal candidate will be responsible for the performance, integrity, security, and availability of our MySQL database systems. This role requires a proactive individual with a strong understanding of database administration principles, excellent problem-solving skills, and the ability to work independently and collaboratively. You will be involved in all aspects of database management, from design and implementation to maintenance and optimization. Responsibilities: Database Administration: Install, configure, administer, and maintain multiple MySQL database environments (production, staging, development). Performance Tuning and Optimization: Monitor database performance, identify bottlenecks, and implement effective solutions to optimize query performance, storage, and overall system efficiency. Backup and Recovery: Develop, implement, and test robust backup and recovery strategies to ensure data integrity and business continuity. Security Management: Implement and maintain database security measures, including user access control, auditing, and vulnerability management, in compliance with security policies. Schema Management: Design, implement, and manage database schema changes, including table creation, modification, and indexing, while ensuring data integrity and application compatibility. Troubleshooting and Issue Resolution: Diagnose and resolve database-related issues in a timely and efficient manner, including performance degradation, connectivity problems, and data inconsistencies. Replication and High Availability: Implement and manage MySQL replication topologies (e.g., master-slave, group replication) and other high availability solutions to ensure system uptime. Automation: Develop and implement scripts and automation tools for routine database administration tasks, such as backups, monitoring, and deployments. Collaboration: Work closely with development teams, system administrators, and other stakeholders to understand application requirements and provide database support. Upgrades and Migrations: Plan and execute database upgrades and migrations with minimal downtime. Staying Current: Keep abreast of the latest MySQL features, best practices, and security updates. Required Skills and Experience: Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 5-6 years of hands-on experience as a MySQL Database Administrator. Should have a minimum of 2-3 years of experience in managing MySQL databases in Cloud (AWS - RDS/Aurora) & on-premise environments. Strong understanding of MySQL architecture, internals, and storage engines (e.g., InnoDB, MyISAM). Proven experience in performance tuning and optimization techniques, including query analysis, index optimization, Parameters and server configuration. Solid experience with database backup and recovery procedures, including point-in-time recovery. In-depth knowledge of database security principles and best practices. Proficiency in writing and debugging SQL queries and stored procedures. Experience with MySQL replication technologies and high availability solutions. Familiarity with Linux/Unix operating systems. Experience with scripting languages such as Bash or Python for automation tasks. Excellent analytical and problem-solving skills with strong communication and collaboration skills. Ability to work independently and manage multiple tasks effectively. Preferred Skills: Experience with cloud-based database services (e.g., AWS RDS & Aurora MYSQL, Azure Database for MySQL, Google Cloud SQL). Familiarity with database monitoring tools (e.g., Monyog, Prometheus, Grafana, Nagios etc.,). Experience with database migration tools and techniques. Knowledge of DevOps practices and CI/CD pipelines will be an added advantage. Relevant MySQL certifications (e.g., Oracle Certified Professional, MySQL Database Administrator) will be an added advantage.

Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc.Oracle is looking for a strong Java developer with a deep understanding of computer science concepts to join our BaseDB service development team. As part of this role you have to solve difficult problems by designing and building innovative ideas to revolutionize the delivery of Cloud Services to the world’s most critical organisations. Oracle Database Service allows organisations to create and manage full-featured, cost-optimised and high-performance versions of Oracle Database in Oracle Cloud Infrastructure (OCI). We are searching for someone who brings fresh ideas, demonstrates a unique and informed viewpoint, and enjoys collaborating with a cross-functional team to develop real-world solutions and positive user experiences at every interaction. Key Responsibilities You will be responsible for the overall design & development of various features of the service, which includes the development from Control plane of the service all the way upto data plane . You will influence and assist in building new features, processes and standards to support the service growth Improve reliability, quality of the service by implementing excellent operational standards You will be handling critical incidents and support escalations of the service. You will also be responsible for on-call support for the service which may happen on rotation basis once in a while. Required Skills and Qualifications Bachelor’s degree in computer science or related field Good understanding of Public Cloud environment Strong Java developer. Good understanding of Oracle Database and other system technologies OS, Storage, Network e.t.c A proactive approach to spotting problems, areas for improvement, and performance bottlenecks Good understanding virtualization concepts and technologies Good experience in Enterprise Linux (Oracle Linux, Redhat, or Fedora platforms) Problem-solving skills to learn new technical and non-technical analysis techniques to overcome problems. Ability to work independently and engage individuals and teams located across multiple geographies and or cultures Strong written and verbal communications and presentation skills Nice to have - Automation deployment and configuration management tools such as Chef, Salt, Ansible, and/or Puppet, etc. Docker or similar containerization technologies Kubernetes Monitoring frameworks such as Prometheus / Grafana and Nagios CI/CD tools such as Jenkins Infrastructure as code tools such as Terraform Git, SVN, or similar version control experience Career Level - IC3 Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc.Oracle is looking for a strong Java developer with a deep understanding of computer science concepts to join our BaseDB service development team. As part of this role you have to solve difficult problems by designing and building innovative ideas to revolutionize the delivery of Cloud Services to the world’s most critical organisations. Oracle Database Service allows organisations to create and manage full-featured, cost-optimised and high-performance versions of Oracle Database in Oracle Cloud Infrastructure (OCI). We are searching for someone who brings fresh ideas, demonstrates a unique and informed viewpoint, and enjoys collaborating with a cross-functional team to develop real-world solutions and positive user experiences at every interaction. Key Responsibilities You will be responsible for the overall design & development of various features of the service, which includes the development from Control plane of the service all the way upto data plane . You will influence and assist in building new features, processes and standards to support the service growth Improve reliability, quality of the service by implementing excellent operational standards You will be handling critical incidents and support escalations of the service. You will also be responsible for on-call support for the service which may happen on rotation basis once in a while. Required Skills and Qualifications Bachelor’s degree in computer science or related field Good understanding of Public Cloud environment Strong Java developer. Good understanding of Oracle Database and other system technologies OS, Storage, Network e.t.c A proactive approach to spotting problems, areas for improvement, and performance bottlenecks Good understanding virtualization concepts and technologies Good experience in Enterprise Linux (Oracle Linux, Redhat, or Fedora platforms) Problem-solving skills to learn new technical and non-technical analysis techniques to overcome problems. Ability to work independently and engage individuals and teams located across multiple geographies and or cultures Strong written and verbal communications and presentation skills Nice to have - Automation deployment and configuration management tools such as Chef, Salt, Ansible, and/or Puppet, etc. Docker or similar containerization technologies Kubernetes Monitoring frameworks such as Prometheus / Grafana and Nagios CI/CD tools such as Jenkins Infrastructure as code tools such as Terraform Git, SVN, or similar version control experience