1151 Nagios Jobs - Page 15

No. of Positions: 1 Relevant Experience: 5+ Years Experience: 1+ Years 2+ Years 3+ Years 4+ Years Job Location: Hyderabad Job Type: Full Time Work Timing: US EST Time Zone Work Mode: Hybrid Company overview: About Estuate At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer’s needs. Our ‘Extreme Service’ culture helps us deliver extraordinary results. Our key to success We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you’d like to be, we look forward to hearing more from you. Currently, we are looking for a Senior Manager – IT Infrastructure & Operation to join our team. Job Description Lead and manage a global infrastructure operations team, ensuring 99.99% availability across 80+ enterprise sites. Oversee the reliable, secure, and efficient operation of all IT infrastructure components, including servers, storage, network, firewalls, and cloud platforms (AWS, Azure, GCP). Drive operational excellence, implement best practices (ITIL), and manage vendor and outsourcing relationships. Ensure continuous monitoring, incident response, backup and disaster recovery for critical systems. Manage infrastructure documentation, change management, and production control frameworks. Optimize cloud operations for performance, cost-efficiency, and security compliance. Collaborate with cross-functional teams including Engineering, Security, Application, and Capacity. Ensure infrastructure aligns with compliance standards such as SOC 2, NIST, PCI, and RAP. Oversee end-user experience platforms and support tools (JAMF, SCCM, Intune, Nexthink, Moveworks). Provide dashboards and reports on infrastructure health, automation, and support KPIs. Contribute to infrastructure strategy, planning, and execution of IT roadmaps. Lead the resolution of major incidents, conduct root cause analysis, and drive preventive measures. Identify opportunities for process improvement and automation across infrastructure operations. Participate in security audits and support remediation and audit readiness. Skills & Requirements Technical Expertise Operating systems: Windows Server, Linux, RedHat. Networking: TCP/IP, DNS, DHCP, routing, switching, firewalls, VPNs. Storage: EMC, NetApp, SAN, NAS. Virtualization: VMware, NSX. Cloud: Deep experience in AWS, Azure, or GCP (at least one required). Monitoring tools: SolarWinds, SCOM, Nagios, CloudWatch, Azure Monitor. Automation: Ansible, Chef, Puppet, Python, PowerShell. End-user and collaboration tools: JAMF, SCCM, Intune, Nexthink, Moveworks, O365, Zoom, Teams. Database familiarity: Oracle, MS SQL, MySQL, OCI. ITSM & Alerting: ServiceNow, integrated alerting tools. Leadership & Experience 10+ years of IT infrastructure experience, with at least 5 years in global/offshore team leadership roles. Proven ability to lead, motivate, and manage high-performing technical teams. Strong experience in 24/7 infrastructure operations and managing large-scale co-location/vendor relationships. Hands-on experience in troubleshooting complex infrastructure issues and conducting RCA. Excellent communication skills for engaging with stakeholders across business and IT functions. Ability to support scheduled and unscheduled changes, incident response, and service restorations. Compliance & Governance Strong understanding of ITIL v3 or later. Working knowledge of change/production control frameworks. Experience supporting SOX, PCI, and security audit requirements. Experience with disaster recovery planning and execution. Strong project and resource management skills. Qualifications Bachelor’s degree in Computer Science, IT, or related field (Master’s preferred). Strong understanding of IT infrastructure, project delivery, and software operations. Experience working in global organizations with distributed teams. Cultural awareness and ability to work across multiple time zones. Preferred Certifications ITIL, AWS/Azure/GCP, Agile, or DevOps certifications. Our commitment to Equal Opportunity Employment (EOE) Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Share This Job

Job Posting: Support Analyst Big Data & Application Support (Chennai) Location: Chennai, India (Prefers only chennai based candidates ) Experience: 2 to 5 years Employment Type: Full-Time | Hybrid Model Department: Digital Technology Services IT Digital Function: DaaS (Data as a Service), AI & RPA Support * Note : Only candidates with above criteria will be contacted for further process ! Role Overview We are looking for a Support Analyst to join our dynamic DTS IT Digital team in Chennai. In this role, you will support and maintain data platforms, AI/RPA systems, and big data ecosystems. You'll play a key part in production support, rapid incident recovery, and platform improvements, working with global stakeholders. Key Responsibilities Serve as L2/L3 support and point of contact for global support teams Perform detailed root cause analysis (RCA) and prevent incident recurrence Maintain, monitor, and support big data platforms and ETL tools Coordinate with multiple teams for incident and change management Contribute to disaster recovery planning, resiliency events, and capacity management Document support processes, fixes, and participate in monthly RCA reviews Technical Skills Required Proficient in Unix/Linux command line, basic Windows server operations Hands-on with big data and ETL tools such as: Hadoop, MapR, HDFS, Spark, Apache Drill, Yarn, Oozie Ab Initio, Alteryx, Spotfire Strong SQL skills and understanding of data processing Familiarity with problem/change/incident management processes Good scripting knowledge (Shell/Python – optional but preferred) What We’re Looking For Bachelor's degree in Computer Science, IT, or a related field 2 to 5 years of experience in application support or big data platform support Ability to communicate technical issues clearly to non-technical stakeholders Strong problem-solving skills and a collaborative mindset Experience in banking, financial services, or enterprise-grade systems is a plus Why Join Us? Be part of a global innovation and technology team Opportunity to work on AI, RPA, and large-scale data platforms Hybrid work culture with strong global collaboration Career development in a stable and inclusive banking giant Ready to Apply? If you're a passionate technologist with strong support experience and big data platform knowledge, we want to hear from you!

Location: Pune Experience: 2-4 Years Job Type: Full-Time Work Model: On-site Job Overview We are looking for a hands-on DevOps/System Administrator with strong experience in firewalls, networking, on-premise and cloud infrastructure, and automation tools . The ideal candidate should have practical expertise in Hardware Firewalls, Endpoint Security , Linux/Windows server management , security practices , and monitoring tools and AWS along with a proactive problem-solving attitude. Ideal candidate should have experience working in enterprise applications. Key Responsibilities Firewall & Networking: Manage and configure hardware firewalls (Sophos, Fortinet, SonicWall). Implement and troubleshoot IPSec VPNs, web/application filtering, NATing, and routing policies. Monitor and analyse firewall logs for suspicious activities. Configure LAN/WAN segmentation and Network peering for hybrid infrastructure. Server Administration (On-Prem & Cloud) Provision, configure, and maintain Linux (Ubuntu, CentOS) and Windows Servers. Manage VMware/Hypervisor/GenCenter virtualization platforms. Perform patch management, backups, and disaster recovery planning. Troubleshoot performance issues (CPU, memory, I/O latency) using tools like top, iotop, journalctl, etc. Automation & Monitoring Write and manage Ansible Playbooks and inventory files for bulk server updates. Deploy and manage monitoring solutions (Grafana, Prometheus, Nagios, CloudWatch). Understand PromQL for custom monitoring and alerting. Use ManageEngine, SCCM, or similar tools for patch management and compliance. Security & Compliance Implement endpoint security solutions (e.g., Trend Micro, Kaspersky, CrowdStrike, Cortex, NetProtect). Handle incident response: isolate infected systems, analyze malware, enforce USB and device control policies. Maintain access control using IAM policies and Access/Secret Keys. Conduct Root Cause Analysis (RCA) for incidents and document preventive measures. Cloud Infrastructure (AWS Preferred) Configure and manage AWS EC2, S3, IAM, VPC, Route Tables, CloudWatch. Implement secure communication between private EC2 instances across multiple VPCs. Automate infrastructure provisioning using Ansible/ Terraform and manage state files securely. Implement CloudWatch Alarms, monitoring dashboards, and log analysis. Required Skills Solid knowledge of Hardware firewall configurations, VPN setup, and network troubleshooting. Endpoint Security (Central Administration of the Antivirus, Disk Encryption, etc) Hands-on with Linux/Windows server troubleshooting, patching, and performance tuning. Good experience in AWS services, IAM roles, CLI tools, and S3-EC2 integrations. Proficient in Terraform, Ansible, or similar IaC and orchestration tools. Familiarity with monitoring tools and writing queries (PromQL or equivalent). Understanding of endpoint protection tools and incident management workflows. Good To Have Exposure to Azure cloud services. Experience in deploying web applications (Apache, Node.js, ReactJS, MongoDB). Familiarity with Docker, Kubernetes, and CI/CD pipelines. Knowledge of Disaster Recovery (DR) strategies in hybrid environments. What Kind Of Person Fits This Role Someone who likes solving tech problems and can handle pressure when things go wrong. Working in shift timings starting at 6AM to 12AM Comfortable working with both physical devices and cloud systems. Knows how to automate tasks to save time. Good at explaining technical stuff and writing documentation.

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices. Location : - Navi Mumbai, Thane, Mumbai, Chandigarh, Mohali, Pune, Gurugram, Coimbatore, Mumbai Suburban, Bengaluru, Dombivli, Chennai, Chand, Panchkula, Pimpri-Chinchwad, Panvel, Ulhasnagar, Kharar, Hyderabad, New Delhi, Noida, Ahmedabad, Bhiwandi, Manesar, Tiruppur, Tambaram, Greater Noida, Gandhinagar, Kharghar, Palakkad, Sohna, Faridabad, Ghaziabad, Badlapur, Andheri, Whitefield, Kalyan, Secunderabad, Vashi, Gachibowli, Delhi, Belapur, Kalyan, Borivali, Dwarka, Kandivali, Indiranagar, Indirapuram, Airoli, Andheri, Koramangala, Kukatpally

Job Summary: We are seeking a proactive and skilled Linux Administrator with a strong DevOps mindset to join our expanding Engineering team. The ideal candidate will be crucial in building, maintaining, and automating our Linux infrastructure to enhance continuous integration and continuous delivery (CI/CD) pipelines, as well as overall system reliability. This role demands a thorough understanding of Linux systems, infrastructure-as-code practices, automation tools, and a collaborative approach to problem-solving within a DevOps environment. Responsibilities & requirements: Design, implement, and manage scalable and reliable Linux-based infrastructure leveraging infrastructure-as-code (IaC) tools. Automate system provisioning, configuration management, and application deployments using tools like Saltstack Build and maintain CI/CD pipelines using tools such as Jenkins Implement and manage containerization technologies (Docker, Kubernetes) and orchestration platforms. Proficient in Hashicorp Vault. Monitor system performance, identify bottlenecks, and implement solutions for optimization and scalability. Implement and manage robust monitoring and alerting systems (e.g., Nagios, Grafana). Ensure the security and compliance of Linux systems and infrastructure through automation, patching, and vulnerability management. Troubleshoot complex system and application issues across the infrastructure. Implement and manage backup and disaster recovery strategies with a focus on automation. Drive automation initiatives to reduce manual effort and improve efficiency. Document infrastructure, automation scripts, and deployment processes. Participate in on-call rotation with an emphasis on proactive problem resolution and automation to prevent recurrence. Stay current with the latest DevOps tools, methodologies, and Linux technologies. Manage and optimize cloud infrastructure (Azure, GCP) utilizing their Linux-based services and automation capabilities. Experience & Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). 2 years of experience as a Linux Administrator, with demonstrable experience in a DevOps environment. Relevant certifications (RHCSA, RHCE). Experience with specific cloud platforms (Azure, GCP) and their automation services. Deep understanding of Linux operating system internals, administration, and security best practices. Strong proficiency in at least one scripting language (Bash, Python preferred) for automation. Significant experience with at least one configuration management tool (SaltStack). Proficient in Hashicorp Vault. Hands-on experience with building and managing CI/CD pipelines. Solid understanding of containerization (Docker) and orchestration (Kubernetes). Experience with monitoring and logging tools (e.g., Nagios, Grafana). Excellent troubleshooting, problem-solving, and analytical skills. Strong documentation skills. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

Job Title: Network Engineer Network Engineer will be part of the IT Infrastructure team that provides design, deployment & support for systems, services, and requirements across PhonePe Corporate locations. Responsibilities & requirements This is a hands-on technical role. Independently own the Network Infrastructure support solving complex issues and suggesting design modifications as appropriate. Ensure SLAs are met Responsible for performance analysis, proactive troubleshooting, and capacity planning for the Network platforms. Perform monitoring and maintenance of the overall environment working with experienced team members. Perform change controls. Update process documentation and team portals Participate in troubleshooting, capacity planning, analysis, performance analysis & Root Cause Analysis. Communicate with peers and managers regarding system issues & participate in 24x7 on-call. Ability to handle multiple complex tasks in a dynamic environment, with tight deadlines concurrently. Experience & Qualifications 2-4 years of experience in design, deploy & manage IPv4/IPv6 networks(Routers/Switches/Firewalls and WiFi Solution) Platform knowledge on Juniper /Aruba/ FortiGate/Cisco Solid understanding of IP/MPLS and Ethernet technologies. Experience in IP services (IPv4, IPv6, VPN, Multicast, QOS, SNMP, VOIP, SIP, etc). Experience in Wireless technologies (Wireless Lan topologies, devices, troubleshooting, 802.11 network security architecture & RF site surveys) Proven experience in network management & Expert knowledge of network analysis tools ( Nagios, Zabbix, etc) Hands-on experience with Protocol Analyzer tools & debugging tools. Hands-on experience with BGP, OSPF configuration Experience with firewalls, VPN's, remote implementation, troubleshooting, and problem resolution is desired Knowledge on Linux Platform. Engage with vendors. Good communication skills Familiarity with backup and recovery process, software and methodologies Candidates with Multi-platform skills are preferred. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

Details: Job Description HCI DevOps Cloud Engineer DESCRIPTION______________________________________________ The ideal candidate will have a strong background in Google Cloud Platform along with experience with CI/CD practices focus on Infrastructure as Code: GitHub, Terraform, Jenkins and other DevOps tools. The DevOps Cloud Engineer will play a critical role in automating and optimizing our infrastructure operations, ensuring high availability, and implementing scalable and secure solutions. Job Responsibilities Manage, design and support GCP cloud architecture for the customer environment Develop proof of concept to validate proposed solutions Support operational activities and maintenance activities for customer cloud infrastructure Write documentation for the existing solutions Design, implement, and manage CI/CD pipelines using GitHub or similar tools. Develop and maintain scalable and resilient cloud infrastructure using Infrastructure as Code (focus Terraform) Automate operational processes as much as possible, adhering to the principles of DevOps. Monitor and improve system performance, reliability, and scalability, cost optimization and follow best practices. Ensure security best practices are implemented and maintained across all cloud services. Troubleshoot and resolve complex infrastructure issues. Stay updated with emerging technologies and industry trends and apply this knowledge to improve our customers' infrastructure. Qualification Requirements Bachelor's degree in computer science, Information Technology, Engineering, or a related field Minimum of 7 years of experience in a DevOps Engineer role or similar. Strong knowledge of GCP services and management. (GCP AppEngine, GCP Cloud Functions, GCP Kubernetes Engine, GCP Firebase) Good understanding or proficiency with CI/CD tools. Experience with infrastructure automation using Terraform. Familiarity with containerization and orchestration technologies (e.g Kubernetes). Solid understanding of networking, security, and database concepts. Experience with scripting languages such PowerShell. Experience with Github, Jenkins, New Relic, Nagios, AppWorks and Active Batch, Rundeck Excellent problem-solving skills and the ability to work under pressure. Strong communication and collaboration skills. Preferred Skills: Certifications and/or Proven experience with GCP is mandatory. Experience with monitoring tools. Familiarity with Agile methodologies and GitOps principles. Terraform certification or experience Job Requirements Qualification Requirements Bachelor's degree in computer science, Information Technology, Engineering, or a related field Minimum of 7 years of experience in a DevOps Engineer role or similar. Strong knowledge of GCP services and management. (GCP AppEngine, GCP Cloud Functions, GCP Kubernetes Engine, GCP Firebase) Good understanding or proficiency with CI/CD tools. Experience with infrastructure automation using Terraform. Familiarity with containerization and orchestration technologies (e.g Kubernetes). Solid understanding of networking, security, and database concepts. Experience with scripting languages such PowerShell. Experience with Github, Jenkins, New Relic, Nagios, AppWorks and Active Batch, Rundeck. Excellent problem-solving skills and the ability to work under pressure. Strong communication and collaboration skills. Preferred Skills: Certifications and/or Proven experience with GCP is mandatory. Experience with monitoring tools. Familiarity with Agile methodologies and GitOps principles. Terraform certification or experience

About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Primary Responsibilities Real-time monitoring of network infrastructure to detect and address connectivity issues promptly. Execute routine checks and predefined procedures to ensure the stability and performance of the network. Document incidents, track resolutions, and provide detailed reports to senior team members. Collaborate with cross-functional teams to escalate and resolve complex network problems. Assist in the implementation of network changes and updates under supervision. This job role requires candidates to monitor network and perform Level troubleshooting. Team works on 24x7 basis. Team members are required to work in rotational shifts and observe a 5-day working week. Skills And Ǫualifications Technical Skills: Good understanding of networking protocols, TCP/IP, and OSI model. Familiarity with network monitoring tools and systems. (SolarWinds, Nagios etc) Familiarity with ServiceNow ITOM and Incident management will be added advantage. Ability to troubleshoot basic network issues and follow predefined procedures. Communication Skills Clear and concise communication to report incidents and escalate problems. Collaborative approach when working with different teams to address network issues. Attention To Detail Keen eye for identifying anomalies and potential network issues. Accurate documentation of incidents and resolutions. Problem Solving Ability to analyse and resolve basic network problems independently. Willingness to learn and adapt to new technologies and procedures. Educational Background IT Craduates preferred, Minimum requirement 10+2 will be considered if they have additional certifications/diploma in Networks. Certifications CompTIA Network+ Cisco Certified Entry Networking Technician (CCENT) /CCNA Experience Minimum 1 year experience in network monitoring or similar role Soft Skills Strong work ethics and ability to thrive in a fast-paced environment. Good email communication skills. Willingness to participate in ongoing training and professional development. Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

Company Description About Sopra Steria Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of €5.8 billion. Job Description The world is how we shape it. Role: Automation Engineer Primary Skillset: Ansible, Ansible Tower, Ansible AWX, Ansible Automation platform Secondary Skillset: Terraform, CICD tools, AWS/Azure/GCP Experience: 6-10 years Location: Noida and Chennai Roles and Responsibilities: Identifying, Implement/Development of automation of Infrastructure services autonomously. Using CI/CD systems and tools for Dev and testing. Create and manage the SOPs for the automation developed to ensure integrity and sustainability of the services. Ensuring compliance and security of the solutions developed and testing is handled well for the Production and lower environments. Ability to gather requirements from the clients and build solutions. Good experience in building HLD, LLD and diagrams for managed services. Required Skills: Working experience on Ansible, Terraform, etc. in a large infrastructure environment with both cloud and on-premises infrastructure. Has working knowledge on multiple infrastructure environments, Multi Cloud (Azure, AWS, GCP), VMWare, Storage, DBs (Oracle, SQL, etc.) Understanding of DevOps Tools and Agile Development. Ability to help in discovery of automation opportunities working with Infrastructure Team. Has good exposure of automation and integration with external tools and applications using different communication protocols (REST, SOAP, etc.) Proficient in Linux Shell and scripting to manage services using CLI. High proficiency in Perl/Python/PowerShell scripting and having ability to migrate scripts to Ansible. Providing solutions leveraging GenAI/Hyperscaler platforms wherever applicable. Ability to provide solutions for large infrastructure environment handling using DevOps methodology. Excellent communication skills both written and verbal. Good problem solving and logical mindset to provide customer with efficient solutions. Preferred Skills: Understanding of Agile and ITIL processes and frameworks. Working knowledge of Monitoring tools like Zabbix, Nagios, etc. to enable Event Driven Architecture. Total Experience Expected: 08-10 years Qualifications BE/B.TECH/MCA Additional Information At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities.

Job Summary: We are looking for an experienced Server and Network Administrator to manage, maintain, and optimize our company’s IT infrastructure. This role involves overseeing servers, network devices, and security systems to ensure high availability, performance, and security across the organization. Key Responsibilities: Install, configure, and maintain physical and virtual servers (Windows/Linux). Manage and monitor network infrastructure including routers, switches, firewalls, and VPNs. Ensure server and network security through proper configurations, updates, and patches. Monitor system performance and troubleshoot hardware, software, and network issues. Manage backups, disaster recovery plans, and data integrity. Plan and implement network upgrades and expansions. Maintain documentation of network configurations, server setups, and IT procedures. Collaborate with IT team to design and implement IT infrastructure solutions. Respond to and resolve incidents affecting servers and network services promptly. Administer Active Directory, DNS, DHCP, and other network services. Manage user access and permissions to systems and network resources. Ensure compliance with company policies and industry best practices. Provide technical support and training to staff related to network and server systems. Required Skills and Qualifications: Proven experience as a Server Administrator, Network Administrator, or similar role. Strong knowledge of Windows Server and Linux operating systems. Hands-on experience with network devices (Cisco, Juniper, etc.). Proficiency with Active Directory, DNS, DHCP, and group policy management. Understanding of network protocols (TCP/IP, VLAN, VPN, etc.). Experience with virtualization technologies (VMware, Hyper-V). Familiarity with cloud services (AWS, Azure) is a plus. Knowledge of firewall and security best practices. Strong problem-solving skills and ability to work under pressure. Good communication and documentation skills. Relevant certifications (e.g., CompTIA Network+, Cisco CCNA, Microsoft MCSE) preferred. Preferred Qualifications: Experience managing enterprise-grade IT infrastructure. Familiarity with automation tools and scripting (PowerShell, Bash). Knowledge of monitoring tools (Nagios, Zabbix, SolarWinds). Understanding of compliance standards (ISO 27001, GDPR, PCI-DSS). What We Offer: Competitive salary and benefits. Professional development opportunities. Dynamic and collaborative work environment. Job Type: Full-time Pay: ₹10,000.00 - ₹30,000.00 per month Work Location: In person

Infrastructure Automation(IaC) Senior Technical Lead Full-time Company Description About Sopra Steria Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of €5.8 billion. The world is how we shape it. Job Description Role: Automation Engineer Primary Skillset: Ansible, Ansible Tower, Ansible AWX, Ansible Automation platform Secondary Skillset: Terraform, CICD tools, AWS/Azure/GCP Experience: 6-10 years Location: Noida and Chennai Roles and Responsibilities: Identifying, Implement/Development of automation of Infrastructure services autonomously. Using CI/CD systems and tools for Dev and testing. Create and manage the SOPs for the automation developed to ensure integrity and sustainability of the services. Ensuring compliance and security of the solutions developed and testing is handled well for the Production and lower environments. Ability to gather requirements from the clients and build solutions. Good experience in building HLD, LLD and diagrams for managed services. Required Skills: Working experience on Ansible, Terraform, etc. in a large infrastructure environment with both cloud and on-premises infrastructure. Has working knowledge on multiple infrastructure environments, Multi Cloud (Azure, AWS, GCP), VMWare, Storage, DBs (Oracle, SQL, etc.) Understanding of DevOps Tools and Agile Development. Ability to help in discovery of automation opportunities working with Infrastructure Team. Has good exposure of automation and integration with external tools and applications using different communication protocols (REST, SOAP, etc.) Proficient in Linux Shell and scripting to manage services using CLI. High proficiency in Perl/Python/PowerShell scripting and having ability to migrate scripts to Ansible. Providing solutions leveraging GenAI/Hyperscaler platforms wherever applicable. Ability to provide solutions for large infrastructure environment handling using DevOps methodology. Excellent communication skills both written and verbal. Good problem solving and logical mindset to provide customer with efficient solutions. Preferred Skills: Understanding of Agile and ITIL processes and frameworks. Working knowledge of Monitoring tools like Zabbix, Nagios, etc. to enable Event Driven Architecture. Total Experience Expected: 08-10 years Qualifications BE/B.TECH/MCA Additional Information At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities.

Key Responsibilities: Monitor network devices and security systems using tools like Zabbix, Nagios, or SolarWinds. Provide first-level support for LAN/WAN, VPN, firewall, and endpoint security issues. Assist in configuring and maintaining switches, routers, and firewalls under supervision. Perform basic diagnostics and escalate unresolved issues to L2/L3 teams. Maintain logs, documentation, and ticketing systems (e.g., Jira, ServiceNow). Support end-user connectivity and access control issues. Collaborate with internal teams and vendors for issue resolution. Skills & Competencies: Basic understanding of TCP/IP, DNS, DHCP, NAT, and VPN. Familiarity with Cisco, Fortinet, or similar network/security devices. Good communication and documentation skills. Willingness to work in rotational shifts or on-call support (if required). Ability to learn and adapt quickly in a dynamic environment. Job Types: Full-time, Permanent Pay: ₹223,459.46 - ₹500,000.00 per year Benefits: Provident Fund Work Location: In person

Job Summary: We are seeking a highly skilled Private Cloud Engineer to join our IT team. The successful candidate will be responsible for the day-to-day administration, maintenance, and support of our private cloud infrastructure, ensuring maximum uptime, performance, and security. The candidate should have a strong understanding of cloud technologies, virtualization, and experience with scripting and automation tools, along with the ability to work well in a team-oriented, collaborative environment. Key Responsibilities: Provide support for private cloud infrastructure, including virtual machines, storage, and network components Troubleshoot and resolve complex issues related to private cloud infrastructure, including performance and security-related issues Participate in planning and implementation of Change in the infra and ensure flawless execution Perform routine maintenance and updates to private cloud infrastructure Automate routine tasks and processes using scripting and automation tools Assist in the creation and implementation of backup and disaster recovery plans Work collaboratively with other IT teams to ensure proper integration and functionality of private cloud systems with other IT systems Develop and maintain documentation of private cloud infrastructure, including procedures and best practices Participate in on-call rotation for after-hours support as needed Provide customer service and technical support to internal and external clients Technical Skills: 1. Virtualization technologies: They should have a deep understanding of VMware virtualization technology and knowledge to efficiently manage virtual machines, virtual switches, and virtual networks. Troubleshooting Knowledge: a) Should have strong troubleshooting skills to diagnose and resolve issues quickly. b) Knowledge in installing and configuring all flavours of ESXi and vCenter Server c) Troubleshooting knowledge on ESXi and VCenter performance issues d) Troubleshooting knowledge in OneView Tool (Creating of Profiles, managing of hardware, etc.,), e) Troubleshooting knowledge in various server models like Blades(BL), ProLiant Density line (DL) etc., using various logs. f) Troubleshooting vSphere storage, plugin & vSphere networking issues g) Experience on configuring datastore to ESXi server using NFS, LUN and iSCSI. Create/extend NFS and SAN Datastores by coordinating with Storage team. h) Restore virtual machines from Datastore snapshots and Commvault backups. 2. Backup and Recovery: Good Working knowledge on Commvault backup Tool, understanding of the Issues, troubleshooting skills and finding, documenting RCA. Experienced in Windows and Unix/Linux server backup and restores including routine patching in a Commvault environment. Knowledge in handling database backup and restores from/to VMs, such as MS SQL, MySql, Hana, DB2, Oracle Knowledge in TCP/IP and SAN, NAS technologies. Knowledgeable in Commvault auditing, command line operations, logging, and reporting. Perform all chargeback estimation, provisioning, and documentation tasks in a timely manner. Produce regular reports for management, to assist in cost recovery, capacity planning and consolidation. Ensure adherence to the published compliance frame work. Monitor by conducting periodic audits to ensure all compliance aspects are adhered to; Analyse and publish reports on the findings; discuss with the concerned stake holders and follow up on the closure. To prepare business requirement documents for automation/enhancement of the Backup environment, lead pilot and testing efforts of a process rollout including preparation of training material and ensure that customer queries on a new process are responded to. Good Document writing skills and SOP preparation. Good Skills in Handling Incidents, Changes and Problem Management To independently resolve tickets and ensure that the agreed SLA of ticket volume and time are met for the team. To provide support for on call escalations or L3 level support and doing incident and problem management Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviews or participation in hiring drives. To adhere to quality standards, regulatory requirements and company policies To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases. Flexibility to work in 24\7 shifts 3. Storage: They should have experience working with storage technologies like SAN, NAS, and Object Storage. They should be familiar with RAID, iSCSI, NFS, etc. 4. Operating systems: They should be familiar with various operating systems like Windows, Linux, and Unix. They should have knowledge of system administration tasks, such as installing, configuring, and troubleshooting software. 6. Security: They should have knowledge of security concepts like access control, authentication, and encryption. They should be familiar with security tools like firewalls, intrusion detection systems, and antivirus software. 7. Monitoring: They should be able to monitor system performance and identify issues before they become critical. They should be familiar with monitoring tools like Opsramp, Nagios, SolarWinds, etc.. 8. Understanding of database: MS-SQL, PostgreSQL is an added advantage. Certifications: ITIL, VCP, Any foundation Cloud certification

Role: Automation Engineer Primary Skillset: Ansible, Ansible Tower, Ansible AWX, Ansible Automation platform Secondary Skillset: Terraform, CICD tools, AWS/Azure/GCP Experience: 6-10 years Location: Noida and Chennai Roles and Responsibilities: Identifying, Implement/Development of automation of Infrastructure services autonomously. Using CI/CD systems and tools for Dev and testing. Create and manage the SOPs for the automation developed to ensure integrity and sustainability of the services. Ensuring compliance and security of the solutions developed and testing is handled well for the Production and lower environments. Ability to gather requirements from the clients and build solutions. Good experience in building HLD, LLD and diagrams for managed services. Required Skills: Working experience on Ansible, Terraform, etc. in a large infrastructure environment with both cloud and on-premises infrastructure. Has working knowledge on multiple infrastructure environments, Multi Cloud (Azure, AWS, GCP), VMWare, Storage, DBs (Oracle, SQL, etc.) Understanding of DevOps Tools and Agile Development. Ability to help in discovery of automation opportunities working with Infrastructure Team. Has good exposure of automation and integration with external tools and applications using different communication protocols (REST, SOAP, etc.) Proficient in Linux Shell and scripting to manage services using CLI. High proficiency in Perl/Python/PowerShell scripting and having ability to migrate scripts to Ansible. Providing solutions leveraging GenAI/Hyperscaler platforms wherever applicable. Ability to provide solutions for large infrastructure environment handling using DevOps methodology. Excellent communication skills both written and verbal. Good problem solving and logical mindset to provide customer with efficient solutions. Preferred Skills: Understanding of Agile and ITIL processes and frameworks. Working knowledge of Monitoring tools like Zabbix, Nagios, etc. to enable Event Driven Architecture. Total Experience Expected: 08-10 years

ITOM Architect – ServiceNow Company: InputZero Technologies Location: Bangalore | Pune | Noida Experience: 8+ Years Employment Type: Full-Time About InputZero: InputZero Technologies is a trusted Elite ServiceNow Partner, driving digital transformation and automation excellence since 2010. With presence across India, Dubai, and the USA, we specialize in delivering impactful ServiceNow solutions with a 98% client renewal rate. Job Summary: We are looking for a seasoned ITOM Architect with deep expertise in the ServiceNow ITOM suite to design, lead, and implement robust IT operations management solutions for our global clientele. The ideal candidate will possess technical leadership, presales exposure, and hands-on experience across Discovery, Service Mapping, Event Management, Cloud Management, and CMDB best practices . Key Responsibilities: Lead end-to-end ITOM implementations across client environments. Design and architect scalable solutions using ServiceNow ITOM modules: Discovery Service Mapping Event Management Cloud Management CMDB and related integrations Collaborate with customers, internal stakeholders, and project teams to gather requirements, define architecture, and create high-level solution designs. Define and enforce ServiceNow and ITOM best practices. Provide subject matter expertise in workshops, presales, and POCs. Ensure integration of third-party systems with ServiceNow. Mentor junior developers and solution consultants on ITOM capabilities. Collaborate with platform owners to support performance optimization, updates, and governance. Required Qualifications: Minimum 8+ years of experience in IT Operations or Enterprise IT tools. Minimum 5+ years hands-on experience with ServiceNow ITOM modules. Deep expertise in ServiceNow Discovery, CMDB design , and Service Mapping . Strong understanding of mid-server configuration , patterns , credentials , and data sources . Proven experience in Event Management and integrations with tools like SolarWinds, Zabbix, Nagios, SCOM, etc. Experience in integrating with Cloud platforms (Azure, AWS, GCP) using ServiceNow. Knowledge of ITIL , CI/CD , and DevOps methodologies. ServiceNow certifications preferred: Certified Implementation Specialist – ITOM / Discovery / Event Management .

Network Consultant to design, implement, optimize, and maintain network infrastructure for our organization and clients. Should have experience in managing network, Netscape, Subnets Understanding, Firewood, Consultants.

Job Title : Senior System Administrator Job Summary We are looking for an experienced Senior System Administrator to manage, maintain, and optimize our IT infrastructure. The ideal candidate will have deep expertise in system administration, network security, virtualization, and bare metal server management, along with a strong focus on security compliance and operational excellence. You will play a critical role in ensuring the reliability, security, and scalability of our enterprise systems. Key Responsibilities System Administration : Manage, maintain, and monitor servers, storage systems, and virtualization platforms including VMware vSphere and ESXi. Perform regular system upgrades, patch management, and backups to maintain optimal performance and security posture. Troubleshoot and resolve complex system issues across physical and virtual environments. Manage bare metal servers, specifically HP ProLiant Series, including hardware diagnostics and repair coordination. Firewall And Network Management Configure, manage, and monitor firewalls such as Fortinet and Sonicwall to safeguard the network perimeter. Implement and maintain network security policies, including VPN configurations and Intrusion Detection/Prevention Systems (IDS/IPS). Optimize network performance, ensure high availability, and minimize downtime. Virtualization And Cloud Administer VMware environments, including vCenter, vMotion, and High Availability (HA) configurations to ensure uninterrupted services. Support hybrid cloud environments, integrating on-premise systems with public/private cloud platforms to enable seamless operations and scalability. Bare Metal Server Management Diagnose and resolve hardware-related issues on HP ProLiant Series bare metal servers. Perform firmware updates, RAID configuration, hardware replacements, and routine preventive maintenance. Ensure the reliability and high availability of physical infrastructure components. Security And Compliance Ensure all systems comply with security standards and regulatory requirements such as ISO 27001 and GDPR. Conduct regular security audits, vulnerability assessments, and penetration testing in collaboration with security teams. Develop, implement, and test disaster recovery and business continuity plans to minimize risks and downtime. Collaboration And Support Work closely with cross-functional teams including network, security, and application teams to support overall infrastructure needs. Provide mentorship and technical guidance to junior system administrators and IT support staff. Document system configurations, operational procedures, and troubleshooting guides to ensure knowledge retention and compliance. Required Skills & Experience Minimum 5+ years of experience in system administration within enterprise environments. Proven expertise with VMware vSphere, ESXi, and associated management tools (vCenter, vMotion, HA). Strong hands-on experience managing HP ProLiant Series servers and related hardware troubleshooting. Deep knowledge of firewall technologies, especially Fortinet and Sonicwall, including VPN and IDS/IPS configurations. Solid understanding of networking concepts (TCP/IP, VLANs, routing, switching) and network security best practices. Experience working with hybrid cloud infrastructures and cloud integration strategies. Familiarity with backup and recovery tools and disaster recovery planning. Strong knowledge of security standards and compliance requirements (ISO 27001, GDPR). Excellent problem-solving, analytical, and communication skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Experience mentoring junior team members and documenting technical procedures. Preferred Qualifications Certifications such as VMware Certified Professional (VCP), Fortinet NSE, Microsoft Certified: Azure Administrator, or CompTIA Security+. Experience with automation and scripting tools (PowerShell, Bash, Python). Familiarity with monitoring tools like Nagios, Zabbix, or SolarWinds. Exposure to containerization (Docker, Kubernetes) and cloud-native technologies. (ref:hirist.tech)

1 year paid Internship for Linux System Administrator Chance to learn Administering high-traffic production systems (IN, US, AU) Deploying & troubleshooting systems Participation in on-call rotation Required Candidate profile Candidate should: - have excellent communication skills - learn quickly & get things done on time - Linux admin / DevOPs course is a must - Refer key skills for skillset required

A skilled DevOps Engineer to manage and optimize both on-premises and AWS cloud infrastructure. The ideal candidate will have expertise in DevOps tools, automation, system administration, and CI/CD pipeline management while ensuring security, scalability, and reliability. Key Responsibilities: 1. AWS & On-Premises Solution Architecture: o Design, deploy, and manage scalable, fault-tolerant infrastructure across both on-premises and AWS cloud environments. o Work with AWS services like EC2, IAM, VPC, CloudWatch, GuardDuty, AWS Security Hub, Amazon Inspector, AWS WAF, and Amazon RDS with Multi-AZ. o Configure ASG and implement load balancing techniques such as ALB and NLB. o Optimize cost and performance leveraging Elastic Load Balancing and EFS. o Implement logging and monitoring with CloudWatch, CloudTrail, and on-premises monitoring solutions. 2. DevOps Automation & CI/CD: o Develop and maintain CI/CD pipelines using Jenkins and GitLab for seamless code deployment across cloud and on-premises environments. o Automate infrastructure provisioning using Ansible, and CloudFormation. o Implement CI/CD pipeline setups using GitLab, Maven, Gradle, and deploy on Nginx and Tomcat. o Ensure code quality and coverage using SonarQube. o Monitor and troubleshoot pipelines and infrastructure using Prometheus, Grafana, Nagios, and New Relic. 3. System Administration & Infrastructure Management: o Manage and maintain Linux and Windows systems across cloud and on-premises environments, ensuring timely updates and security patches. o Configure and maintain web/application servers like Apache Tomcat and web servers like Nginx and Node.js. o Implement robust security measures, SSL/TLS configurations, and secure communications. o Configure DNS and SSL certificates. o Maintain and optimize on-premises storage, networking, and compute resources. 4. Collaboration & Documentation: o Collaborate with development, security, and operations teams to optimize deployment and infrastructure processes. o Provide best practices and recommendations for hybrid cloud and on-premises architecture, DevOps, and security. o Document infrastructure designs, security configurations, and disaster recovery plans for both environments. Required Skills & Qualifications: Cloud & On-Premises Expertise: Extensive knowledge of AWS services (EC2, IAM, VPC, RDS, etc.) and experience managing on-premises infrastructure. DevOps Tools: Proficiency in SCM tools (Git, GitLab), CI/CD (Jenkins, GitLab CI/CD), and containerization. Code Quality & Monitoring: Experience with SonarQube, Prometheus, Grafana, Nagios, and New Relic. Operating Systems: Experience managing Linux/Windows servers and working with CentOS, Fedora, Debian, and Windows platforms. Application & Web Servers: Hands-on experience with Apache Tomcat, Nginx, and Node.js. Security & Networking: Expertise in DNS configuration, SSL/TLS implementation, and AWS security services. Soft Skills: Strong problem-solving abilities, effective communication, and proactive learning. Preferred Qualifications: AWS certifications (Solutions Architect, DevOps Engineer) and a bachelors degree in Computer Science or related field. Experience with hybrid cloud environments and on-premises infrastructure automation.

Role : Billing Support Analyst (Grade 5 - 12) Location : India (preferably Bengaluru) Description : The purpose of this role is to support Billing and payment applications of MVNE (Mobile Virtual Network Enabler) platform hosted both on-prem and on cloud (AWS). This role is also responsible for managing billing and payment processing for the MVNE. Job Responsibilities : Provide L1/L2/L3 support for Billing and payment applications. Support coverage is 24x7 with full support provided during Irish business hours and on on-call rota basis outside of Irish business hours, including weekends Responsible for resolution of billing and payment incidents in accordance with established Service Level Agreements Co-ordinate resolution of incidents with third parties that are responsible for applications in their scope Carry out daily Application Health Check proactively to catch any symptoms that might lead to incidents and take measures proactively to avoid incident occurrence. Monitor application alerts raised by the application monitoring platform and resolve issues as and when identified by the monitoring platform Maintain up to date operational documentation, such as SOPs and application Runbooks Conduct thorough impact and root cause analysis of the incident and publish findings in incident report. Conduct end-to-end testing of new functionality developed prior to rolling out to production. Perform analysis on frequently occurring issues and make service improvement recommendations to resolve such issues from occurring. Responsible for SIM ordering process Carry out bill simulation run and validation Carry out scheduled billing run Responsible for payment processing for credit card and direct debit payments, including the handling of payment reversals and rejects Responsible for deployment of application code or configuration changes in the production environment. Create or update knowledge articles based on the incident and problem learning. Maintain up to date operational documentation, such as SOPs and application Runbooks Responding to business user queries Must Have Skills: Strong Telecom knowledge. Hands-on experience with supporting Billing and payment applications Hands-on experience in running billing process and payment processing Knowledge of ITIL framework, with required experience in incident management, change management Experience in Application Monitoring tools such as Nagios, Xymon and cloudwatch Experience in handling high priority incidents (crisis calls) Strong skills on Java technologies vis-à-vis Springboot, React, SOAP-UI web services, Excellent skills in Linux OS and shell scripting Strong PostgreSQL and Oracle database knowledge Good English verbal communication skills with the ability to explain things in a clear and non-technical way. Strong attention to detail and the ability to deliver high quality work. Should have the ability to identify right prioritization of incidents, which requires in-depth domain knowledge. Should be able to switch between various tasks seamlessly. Nice to have : ITSM v3/v4 foundation certification. Capable of analysing new requirements and provide solution delivery estimates. Strong knowledge of the entire software development lifecycle. Experience / Qualification Bachelor’s and/or Master’s degree in Computer Science, Engineering or related technical discipline. 2 to 15+ years of IT professional experience within a global organization. 2 to 15+ years of experience in Telecommunications service. 2 to 15+ years of experience working as billing support analyst experience Have a good understanding of application architecture, data architecture, infrastructure and business processes. Qualities : Accountable for professional working behavior including, building and maintaining constructive working relationships, implementing proactive and concise communication, acting as a resource to colleagues, and engaging in collaborative thinking and problem solving while demonstrating CSGs core competencies and values. Exercises independent judgment after considering alternatives. Works under the general guidance of more senior members of the team with occasional consultation and collaboration. Coordinates own tasks and those of junior team members to meet project schedules.

Job Description: Shift Timing - 5PM IST - 2AM IST We are seeking a System Administrator to join our team. The ideal candidate will have a solid foundation in networking, Linux & Windows experience, and strong English communication skills. This role offers the opportunity to gain hands-on training in advanced monitoring tools, firewall management, and SSL certificate platforms. Key Responsibilities: Monitor network infrastructure and services to ensure uptime and performance. Respond to alerts and escalate issues as per defined procedures. Perform Linux & Windows system checks and log analysis. Work closely with senior engineers and customer teams for issue resolution. Maintain documentation related to network incidents, changes, and monitoring procedures. Participate in regular training sessions to develop skills in the following areas: BEST Monitoring Platform End User Troubleshooting Firewall Management IT Infra Security Incident Management DigiCert SSL Certificate Management Required Skills & Qualifications: Proficient English communication skills (both verbal and written). Basic hands-on experience with Linux (any distribution). Basic hands-on experience with Windows OSs Strong understanding of networking fundamentals, including: TCP/IP, DNS, DHCP, Subnetting Routers, switches, firewalls (concepts) Network troubleshooting tools (ping, traceroute, netstat, etc.) Strong analytical and problem-solving abilities. Willingness to learn and work in a customer-focused environment. Flexible to work in shifts (Eastern Time Zone) Preferred (Good to Have): Experience in using or exposure to any network monitoring tools. Basic understanding of firewall configurations and SSL certificates. Any certification such as CompTIA Network+, CCNA, or RHCSA is a plus. Interested can reach us at careers.tag@techaffinity.com

Role Purpose Anisble Tower Python exp is added advantage min 2 years Experience writing YAML files Experience logging and monitoring of Ansible jobs. Experience writing and reading Ansible Playbooks / Roles in Ansible Tower. Used Ansible as configuration management tool to automate repetitive tasks. Used Ansible to quickly deploy critical applications, and proactively manages changes. Experience in working with GIT to store the code and integrate it to Ansible Tower to deploy playbooks. Experience documenting product development and deployment in Confluence.- Do Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring 100% error free on boarding & implementation 2. CSAT Manage service tools Troubleshoot queries Customer experience 3. Capability Building & Team Management % trained on new age skills, Team attrition %, Employee satisfaction score Mandatory Skills: Ansible Tower. Experience5-8 Years.

Role : Senior Hosting Product Specialist About Us: Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, Newfold’s mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The company's world-class family of brands includes BlueHost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock, and ResellerClub. What you’ll do? ● Participate in 24x7 shifts ● Monitor the stability of our products with various internal tools. ● L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedicated). ● Handle incident response, troubleshooting and fix for various products/services. ● Handle escalations as per policies/procedures. ● Get different internal/external groups together to resolve production site issues effectively. ● Communicate clearly on tickets, phone calls made to the team about various issues. ● Exhibit a sense of urgency to resolve issues. ● Build advanced automation workflows for automating repeated issues. ● Work with our infrastructure team to deploy and maintain Linux/Windows servers using automated scripts and a predefined runbook. ● Ensure SLA's and Operational standards are met. ● Raise tickets to different internal groups to resolve recurrent problems, alerts and follow up on escalated issues. ● Liaison with engineering teams for RCA's, permanent resolutions on issues affecting production sites. ● Contribute to Operations handbook. ● Ensure smooth hand-offs between shifts. Who you are? (2-3 years of experience) ● Educational Qualifications : Graduate, preferably in Information Technology or Computer Science Consistently strong academic performance. ● Linux: Goodunderstanding of Linux Systems, Any Shell/Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chroot/chkrootkit/rkhunter. ● Windows: Windows 2000/2003/2008, NTFS chkdisk/acls etc, Troubleshoot system/application faults using Event logs, Updates via WSUS, Terminal Services, IIS Fundamentals ● Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts. ● Application Protocols: SMTP,HTTP,FTP,IMAP,POP. ● Shifts: Must be willing to work in shifts (including at night and on holidays). Good To Have: ● Understanding of Cloud ● Systems/Hardware: RAID, LOM/IPMI/IP KVMs, Dell Hardware. ● Windows:WMI, Powershell/VB scripts, MS-SQL Fundamentals. ● Applications: Postfix/qmail/Exim, Database Systems Fundamentals (MySQL/Postgres),Nginx/Apache (mod_php, mod_fcgid, CGI, php-fpm etc), Tomcat. ● Tools/Utilities: Nagios, DHCP, Kickstart/Cobbler, Yum, RPM, GIT/SVN ● Others: Regular expressions, Rescue Kits like TRK, etc. ● Certification: Red Hat Certified Engineer (RHCE), GCP Why you’ll love us. We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work from-home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences . We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold!

About The Role SPM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

About The Role APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.