Engineering Lead, VP

Job Title: Engineering Lead, VP

Location: Pune, India

Role Description

The Observability Engineering Lead is responsible for the strategic and technical leadership of the observability and monitoring function within the organisation. This role will oversee the implementation, optimisation, and management of monitoring tools such as NewRelic, Nimsoft, Geneos, and capacity management solutions. The lead will also manage the Site Reliability Engineering (SRE) function, ensuring high availability, reliability, and performance of critical systems.

What well offer you

As part of our flexible scheme, here are just some of the benefits that youll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

Technical Leadership

• Lead the engineering and SRE teams responsible for observability and monitoring across the enterprise.
• Design, implement, and optimise monitoring solutions using NewRelic, Nimsoft, Geneos, and capacity management tools.
• Evaluate and introduce new tools and features to enhance observability capabilities.
• Stay updated with product specifications, releases, and industry trends

Team Management:

• Manage and mentor a team of 15+ engineers, fostering a culture of technical excellence and continuous improvement.
• Oversee all deliverables from the engineering and SRE teams.
• Build and develop team capabilities through coaching, training, and recruitment

Collaboration Stakeholder Engagement:

• Work closely with product owners, architects, and customers to design solutions and ensure alignment with business needs.
• Guide stakeholders on tool/feature fitment and support proof of concepts.
• Collaborate with the architecture team to secure approval for new products and features.

Subject Matter Expertise:

• Act as the SME for NewRelic, Nimsoft, Geneos, and capacity management tools.
• Provide technical guidance and best practices for observability and monitoring.

Operational Excellence:

• Ensure robust monitoring, alerting, and capacity management processes are in place.
• Drive transformation projects in the observability space, focusing on scalability, reliability, and cost optimization.
• Oversee the software engineering lifecycle, license cost management, and Agile practices

Your skills and experience

• Hands on experience on NewRelic, Nimsoft, Geneos. Experience in capacity management tools. Must have managed an engineering team of 20+.
• Strong background in technical architecture and transformation of observability tools.
• Demonstrated success in planning and executing large transformation projects in the observability space.
• Must have a good understanding of software engineering lifecycle, license cost management, Agile. Should be familiar with Jira, Confluence or equivalent tools. Must have good analytical and problem solving skills.
• Good communication skills and stakeholder management are mandatory.
• Experience in a banking/financial organizations, development experience using Java/Python/nodeJS enterprise grade scheduling tools is an advantage.