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6.0 - 10.0 years

0 Lacs

karnataka

On-site

Intuitor is currently seeking a Senior Systems Engineer to join our team in Bangalore. As a Senior Systems Engineer, you will be responsible for various tasks including analyzing, designing, installing, configuring, maintaining, and repairing network monitoring infrastructure. This hands-on role is at a senior level and requires you to act as the primary technical contact for providing consultative, proactive, and reactive support to managed services and maintenance accounts/customers. Your responsibilities will include providing escalation support for complex network monitoring tools, reviewing monitoring tools design and configuration, and offering recommendations according to best practices. You will oversee the planning, design, implementation, and operation of customer network monitoring platforms, actively participating in specifying customer requirements and implementation plans for advanced network monitoring solutions. Additionally, you will manage the implementation of customer network monitoring projects and provide technical consulting, device configuration, and troubleshooting services remotely through the Network Operation Centre. To qualify for this role, you must have a Bachelor's degree in a technical field such as Computer Science or IT, along with a minimum of six years of practical experience. Experience with Cisco and other networking equipment is required, as well as in-depth knowledge of network monitoring platforms like Science Logic (EM7), Nimsoft, Prognosis, and EMC Smarts. You should also have knowledge of operating systems such as Windows and Linux, and databases like MySQL, SQL, and Mariadb. In addition to technical skills, interpersonal and customer service skills are essential for this role. You must possess a strong sense of ethics, excellent communication skills, and the ability to manage time effectively while handling multiple assignments. A detail-oriented and methodical approach to problem-solving is crucial, along with the ability to work both independently and as part of a team. Continuous learning and self-study to keep up with new products and technologies are also expected. If you are looking to advance your career as a Senior Systems Engineer in a dynamic environment, we encourage you to apply by sending your resume to careers@intuitorit.com. Join us at Intuitor and be part of our dedicated team in Bangalore.,

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8.0 - 13.0 years

5 - 10 Lacs

Bengaluru

Work from Office

If interested, please share your resume to james.nelsons@hcltech.com Job Description: Key Responsibilities: Administer, configure, and maintain Broadcom UIM/Nimsoft monitoring infrastructure. Develop and customize probes, dashboards, and alarms to meet business and technical requirements. Integrate UIM with other observability tools and platforms. Monitor system performance and ensure high availability and reliability of monitoring services. Troubleshoot and resolve issues related to UIM components and integrations. Collaborate with application, infrastructure, and DevOps teams to define monitoring requirements. Required Skills & Qualifications: Proven experience with Broadcom UIM/Nimsoft administration and development. Strong understanding of monitoring and observability tools like New Relic Familiarity with IT infrastructure components (servers, networks, databases, cloud platforms). Basic to intermediate proficiency in Shell scripting (Bash). Strong problem-solving and analytical skills. Excellent communication and collaboration abilities.

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3.0 - 8.0 years

1 - 5 Lacs

Chennai

Work from Office

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Solarwinds Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You will accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide timely support and troubleshooting for system or application issues.- Collaborate with cross-functional teams to resolve technical issues.- Document and maintain system configurations and troubleshooting procedures.- Stay updated with the latest technologies and best practices in Solarwinds Administration.- Train and mentor junior team members in Solarwinds Administration. Professional & Technical Skills: - Must To Have Skills: Proficiency in Solarwinds Administration.- Strong understanding of network monitoring and management.- Experience in configuring and optimizing Solarwinds monitoring tools.- Knowledge of IT infrastructure and systems.- Hands-on experience in troubleshooting and resolving technical issues related to Solarwinds Administration. Additional Information:- The candidate should have a minimum of 3 years of experience in Solarwinds Administration.- This position is based at our Chennai office.- A 15 years full-time education is required. Qualification 15 years full time education

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2.0 - 5.0 years

4 - 9 Lacs

Chennai, Bengaluru

Work from Office

Experience range : 2 to 5 years Job Locations : Chennai /Bangalore Work model : 24*7 (weekends) & Nightshifts during weekdays (Note : Fixed Week-off) Notice period : Immediate/Short Joiners/Serving np (Mandatory) *Note : Only Candidates who meets the above criteria will be contacted soon. About the Role We are hiring a Senior Support Analyst to be part of our Wealth Management IT Application Production Support (APS) team. This is a mission-critical L2/L3 production support role, responsible for ensuring the stability and smooth operation of wealth management systems. Key Responsibilities Monitor IT systems, batch jobs, and network alerts using Autosys, Nimsoft, and SolarWinds Handle incident and service requests using ServiceNow Perform root cause analysis and ensure timely resolution of recurring issues Support infrastructure maintenance activities Generate daily operational reports for various business lines Manage AS400 user accounts for Wealth Management systems Maintain and update knowledge base documentation (Confluence) Collaborate with global support and IT teams on incident resolution Ensure SLAs are met and escalate critical issues when needed Key Skills & Qualifications 2 5 years of experience in IT infrastructure or application production support Strong knowledge of Unix/Linux, Windows, and AS400 platforms Hands-on experience with Autosys job scheduling Familiarity with monitoring tools like Nimsoft and SolarWinds Experience using ServiceNow or other ITSM ticketing tools Excellent troubleshooting, communication, and documentation skills Ability to work in rotational shifts (including weekends and holidays) Bachelors degree in Computer Science, Engineering, or a related field Preferred Attributes Exposure to the banking or wealth management domain Process-driven with strong attention to detail Team player with client-focused mindset Ability to adapt to change and contribute to process improvements Why Join Us? Be part of a global banking leader with a strong presence in the Asia-Pacific region Work with cutting-edge tools and global teams Access to continuous learning and growth opportunities Inclusive and collaborative work culture Interested? Apply now to become part of a global organization.

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