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3.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Solarwinds Administration, Nagios Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with users to understand their challenges and work diligently to implement effective solutions, all while maintaining a proactive approach to system monitoring and support. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for application support.- Provide training and guidance to junior team members on troubleshooting techniques and system functionalities. Professional & Technical Skills: - Must To Have Skills: Proficiency in Solarwinds Administration.- Strong understanding of network monitoring and performance management.- Experience with incident management and ticketing systems.- Ability to analyze system logs and performance metrics to identify issues.- Familiarity with scripting languages for automation of tasks. Additional Information:- The candidate should have minimum 3 years of experience in Solarwinds Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
15.0 - 20.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Solarwinds Administration Good to have skills : NagiosMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationRole:App/Cloud Support SpecialistRole Description:Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills: SolarWinds & NagiosGood To Have Skills: Server, Network & Application Monitoring tools Knowledge. Industry Standard tool certifications will be preferred.Job Key Responsibilities Operate as Tools & Technology SME of Tools and function point of management delivery and solution.Responsible for further developing and enhancing the use of SolarWinds within different clients.Maintaining Configuring Application Monitoring, Web Transaction Monitoring, Creating Customized Reports, Managing Alerts etc.Definitions Knowledge in Auto ticketing Integration, Adding Nodes using different method like Agent, WMI, ICMP, SNMP, others. Creating Views and managing Views knowledge in different type of Template managing.Enabling Monitoring for services, database, URL ,event monitoring, processes, Oracle table space etc.SolarWinds Module NPM, SAM, IPAM, VNQM etc. administration configuration troubleshooting Develop custom SAM templates using PowerShell, Perl, Shell and SQL queries to implement monitoring of non-standard systems.Deploy APE (Additional Polling Engine) monitoring solutions as per client scalability needs.Integration of SolarWinds with Service Now for Auto-Ticketing and other tools. Defining New Hosts, Services and configuring the Core Administrator Account Alert Correlation configuration and Fine Tuning of AlertsEngage Vendor for any kind of escalation or resolving L3 level of Major Incidents.High Availability and Failover build of the environment. Database Management and fine tuning of Database. Technical Experience:Experience on implementation/upgradation of SolarWinds and Nagios.Must have advanced knowledge and experience of Network Management using SNMP, MIBsKnowledge of networking concepts including firewalls, network protocols, and IP addressing.Knowledge & experience of server administration and custom advance SQL based reporting.Good understanding of TCP IP and conceptual understanding of applications layer protocols FTP CIFS MAPI HTTP etc.Good Knowledge on Perl & Shell scripting.Professional ExperienceFlexible to work in 24x7 environment Should have knowledge of SLAs OLAs and KPIs Well versed corporate ethics and compliance Team player who also works well independently self-motivated Work on the service improvement programs. Educational Qualification:Bachelors degree or 3-year diploma and 15 years of full-time education. Additional Information:Good communication, presentation, technical documentation, and collaboration skills. Qualification 15 years full time education
Posted 1 month ago
3.0 - 8.0 years
14 - 17 Lacs
Pune
Work from Office
Hello Visionary! We empower our people to stay resilient and relevant in a constantly evolving world. Were looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like youThen it seems like youd make a phenomenal addition to our vibrant team. Siemens Mobility is an independent handled company of Siemens AG. Its core business includes rail vehicles, rail automation and electrification solutions, turnkey systems, intelligent road traffic technology and related services. The Information Technology (IT) department has the global responsibility for the internal IT of Siemens Mobility. Its goal is to provide a robust and efficient IT landscape derived from business and market demands. Your personality and individuality make the difference. In our team, we increase business performance and point the way into the digital age. Is that exactly your thingThen live your passion in a cross-location team in which you can actively craft the future of our company. You open up new possibilities for our customers with your competence. Connected with this is an exciting career path that leads you to ever new projects and solutions in the field of IT for Siemens Mobility. We are looking for an IT Service Operator - ALM Youll make a difference by The ALM group is responsible to provide professional application services to our users of Siemens Mobility worldwide. We support our business units by hosting and managing different applications for the software builds for several Mobility products and projects. Continuous monitoring of processes, target-oriented and fast intervention and a high awareness of all current issues are key elements of successful operation and high user satisfaction. You will be responsible for operating and supporting ALM applications such as Polarion, Redmine, JIRA, Git, IBM ClearQuest, and ClearCase You will handle L1 (first-level) and L2 (second-level) support activities, including ticket triaging, basic troubleshooting, escalation, and resolution You will monitor applications proactively to identify and resolve performance, availability, or security issues You will assist in system and network issue identification, evaluation, and troubleshooting, coordinating with relevant teams when needed You will support end-users by addressing access issues, usage questions, and error resolution, ensuring high user satisfaction You will work closely with internal ALM tool teams and improve tool stability You will help create and maintain service documentation, standard operating procedures, and update the knowledge base You will assist in the rollout of new tool versions, upgrades, or migrations"”including infrastructure setup (on-prem/cloud) You will support the onboarding and operations of future ALM platforms, ensuring smooth integration into the IT landscape Youll win us over by A degree or equivalent experience in Computer Science, Electrical Engineering, or equivalent technical background You possess very good problem-solving skills, ability to work independently, meet deadlines, and maintain a high level of confidentiality 3+ years of experience in IT system operations or ALM tool support Hands-on experience with L1 and L2 support processes, including ticket systems, escalation procedures, and user communication Experience in supporting ALM tools such as Polarion, Redmine, JIRA, Git, ClearQuest, or ClearCase Familiarity with Linux and Windows operating systems, including basic networking and system administration Practical experience with AWS or Azure cloud platforms in system monitoring or infrastructure operations Skills in scripting (Shell, Python, or PowerShell) and using monitoring tools (e.g., Prometheus, Grafana, CloudWatch) Strong organizational, time management, and interpersonal skills A collaborative great teammate who can work optimally in a global and multi-vendor setup Fluent English (C1 level) is important; German is a plus Willingness to travel to Europe for short-term assignments when required A customer-focused approach with a drive for automation, reliability, and service quality Join us and be yourself! We value your outstanding identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and build a better tomorrow with us. Make your mark in our exciting world at Siemens. This role is based in Pune and is an Individual contributor role. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. Find out more about Siemens careers at & more about mobility at https://new.siemens.com/global/en/products/mobility.html
Posted 1 month ago
3.0 - 8.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Educational Bachelor of Engineering,BTech,BCA,Master of Business Administration,MCA,MTech Service Line Cloud & Infrastructure Services Responsibilities Clearly communicate, manage, maintain, support and execute mission directives to/with the Enterprise Monitoring team.Ensure network monitoring software (SolarWinds) platforms are maintained/supported to quickly detect, diagnose, and resolve network performance problems and outages.Execute network, system, and cloud systems monitoring, and support Cybersecurity measures.Develop event products and modify and maintain event baselines prior to and during events and exercises.Serve as the subject matter expert on network and system monitoring and service delivery of assigned project delivered capabilities.Be responsible for collaborating with Windows and Linux systems engineers, application technical support analysts and developers, internal and external support teams, network infrastructure technicians and Boundary Engineers to determine requirements for filters, events, alerts, and dashboards and reporting.Perform administrative tasks for SolarWinds console, to provide application support for the respective platforms, create and maintain monitoring and notification rules.Review and update application security, apply patches, create console roles and reviews, and create and install custom Management Packs (MP) as necessary.Transfer knowledge via documentation and training to Business Technology resources and develop and maintain the teams training plan and standard operating procedures/operating instructions.Participate in engineering team activities in a specialized engineering or technology subject area.Contribute to the technical planning process and provide technical guidance.Maintain accurate system documentation and provide training as necessary. Additional Responsibilities: Strong AppDynamics product knowledge, internals, and product REST API. Extensive industry experience in deploying AppDynamics for mission critical applications. Working experience in monitoring and performance tools. Strong technical skill sets in Java and Unix shell scripting. Exposure to full application lifecycle development including coding; testing; deployment; and post-implementation activities. Ability to develop AppDynamics Monitoring Extensions. Excellent Oral and Written Communication Skills Expertise in implementation and ongoing support for multiple, highly complex IT Infrastructure environments (on-premises and cloud) with a mix of monitoring, service management, and automation tools. Shown knowledge of UNIX Linux Windows servers. Working knowledge of one or more Infrastructures and Applications. Knowledge on Monitoring tools such as Nagios, Zabbix, SolarWinds, ScienceLogic, Ops Ramp, Manage Engine, Open NMS, PRTG etc would be an added advantage. Work with various stakeholders like development teams, product owners, and process architects' engineers to design solution architecture that meets technology guidelines to make them stable and secure. Act as an escalation point between the business customers and technical delivery to resolve issues. Actively take part and drive them to closure as per the SLA defined. Refine Service Delivery processes and appropriately contribute to improving business outcomes. App Dynamics Application Performance Monitoring, Incident Management. App Dynamics Application Performance Monitoring. Working Knowledge of any Database, Operating System, and Cloud technology. Technical and Professional : Primary skills:Technology-Dynatrace-Digital Performance Management Tool,Technology-Infra_ToolAdministration-Others-Solarwinds,Technology-Infra_ToolAdministration-Others-Splunk Admin,Technology-Infra_ToolAdministration-PerformanceManagement-AppDynamics Preferred Skills: Technology-Infra_ToolAdministration-Others-Solarwinds Technology-Infra_ToolAdministration-Others-Splunk Admin Technology-Dynatrace-Digital Performance Management Tool Technology-Infra_ToolAdministration-PerformanceManagement-AppDynamics Technology-Infra_ToolAdministration-PerformanceManagement-Dynatrace
Posted 1 month ago
8.0 - 13.0 years
1 - 5 Lacs
Bengaluru
Work from Office
IT Monitoring Engineer will be responsible to support the monitoring infrastructure in delivering and maintaining the system management event monitoring capabilities. Monitoring Engineer will work in cooperation with Technical and Operational staff ensuring that monitoring capabilities are conformal with operational needs. Key Responsibilities: Drive P1/P2 calls as needed. Monitor and maintain global infrastructure; telecommunications circuits, routers, network devices, servers, storage etc. using industry standard tools Monitor applications and services; URLs, applications, middleware for potential issues and risks etc. using industry standard tools. Respond to alerts and risks following established procedures to ensure customer SLAs are maintained. Log, Report and Escalate service incidents and risks to specialists using standard ITSM tools and procedures. Work shifts as allocated to ensure 24 x 7 x 365 cover for services. Communicate with internal business users as required to provide ongoing notifications of service risks and issues Role Summary. Management of high risk or critical incidents ensuring each is evaluated accurately and escalated quickly to the appropriate 2nd or 3rd line team for analysis or resolution. Coordinate and manage relationships with other support teams to ensure highest possible service availability and facilitate the communication of service status updates in an effective and timely manner. Act as a first point of escalation for advanced, high severity or difficult issues for L1 where you will have an active role in guiding and motivating the Infrastructure Operations L1 team members in responding to and managing risks and incidents. Identify, evaluate, and prioritize service risks, issues and problems. Required Technical Skills: Intermediate Knowledge of monitoring applications will be beneficial but not a requirement (HPESite Scope, Network Node Manager(NNMi), Nagios tool as well. Knowledge on ITIL process (Incident/Change Management). Excellent spoken and written English and communication skills maintaining a professional manner especially when under pressure. Ability to understand the potential impact of service risks and incidents be able to escalate as appropriate
Posted 1 month ago
3.0 - 5.0 years
14 - 19 Lacs
Bengaluru
Work from Office
Educational Bachelor of Engineering,Bachelor Of Technology (Integrated),Bachelor Of Science (Tech),Bachelor Of Comp. Applications,Intergrated course BCA+MCA,Master of Science (Technology),Master Of Technology,Master Of Tech (Integrated) Service Line Application Development and Maintenance Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Technical and Professional : Primary skills:Technology-DevOps-DevOps Architecture Consultancy Preferred Skills: Technology-DevOps-DevOps Architecture Consultancy
Posted 1 month ago
6.0 - 11.0 years
5 - 9 Lacs
Bengaluru
Work from Office
AWS Docker with shell scripting Terraform minimum 6 plus years of experience in Devops with hands on experience of creating pipelines independently Strong AWS knowledge CICD with gitlab Expert knowledge in Terraform pulumi with Typescript for IAC This is a critical requirement as per the current tech stack Docker with shell scripting Dynatrace for Observability
Posted 1 month ago
7.0 - 12.0 years
4 - 8 Lacs
Bengaluru
Work from Office
AWS Docker with shell scripting Terraform minimum 6 plus years of experience in Devops with hands on experience of creating pipelines independently Strong AWS knowledge CICD with gitlab Expert knowledge in Terraform pulumi with Typescript for IAC This is a critical requirement as per the current tech stack Docker with shell scripting Dynatrace for Observability
Posted 1 month ago
1.0 - 4.0 years
37 - 40 Lacs
Bengaluru
Work from Office
: Job Title- Engineer, NCT Location- Bangalore, India Role Description AI/ML Engineer with expertise in developing and deploying large language models like LLaMA and Gemini in GCP What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Develop, fine-tune, and deploy large language models (e.g., LLaMA, Gemini). Utilize LangChain for efficient model management and deployment. Write clean, efficient, and maintainable Python code. Implement and manage CI/CD pipelines using GitHub Actions. Deploy applications to GCP Kubernetes using Terraform. Frontend development to integrate AI/ML models with ReactJS applications. Troubleshoot and resolve issues related to AI/ML model deployment and performance. Stay updated with the latest advancements in AI/ML technologies and best practices. Your skills and experience We are seeking a skilled AI/ML Engineer with hands-on experience in developing and deploying large language models such as LLaMA and Gemini. The ideal candidate will have a strong foundation in Python and be proficient in using LangChain. Additionally, experience with GitHub Actions, CI/CD pipelines, and deploying applications to GCP Kubernetes using Terraform is essential. Basic knowledge of ReactJS for frontend development is also good to have. How well support you
Posted 1 month ago
0 years
0 Lacs
Goregaon, Maharashtra, India
On-site
The DevOps Engineer role in Global Technology is a motivated coder/hacker/engineer who strives to solve problems with elegant and maintainable automated solutions. To be successful in the role, the person must have a deep passion for automation and troubleshooting, be able to work towards our automation goals in a self-directed manner, strive at learning and embracing new technologies, and be able to educate teammates about each of these areas. Technical Skills and DevOps Expertise Experience in a DevOps or SRE role. Experience writing and supporting CI/CD systems. Good understanding of object-oriented development. Experience working with Microsoft SQL Server, PostgreSQL, or related RDBMS systems in an advanced capacity. Experience with event management solutions such as Splunk or ELK stack. Experience with key-value systems such as Redis and experience with queue systems such as RabbitMQ. Experience in working with Microservice architectures and RESTful APIs. Strong understanding of the Software Development Life Cycle (SDLC) and Agile methodologies required. Financial services experience would be an asset. Chef, Splunk, GitLab, Octopus, Kubernetes, Rancher, Docker, Nagios, AppDynamics, Ansible Advanced scripting ability: PowerShell, Python, Bash
Posted 1 month ago
7.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: Devops Experience Range: 4 – 7 Years (ONLY)!! Mode of Interview : Walk-in Interview Date of Interview : 5th July 25 (Saturday) Location:- Chennai - Tata Consultancy Services Ltd*,Siruseri SEZ, SIPCOT IT Park, Navalur Post, Chennai – 603103. Must Have: Act as a technology Environment Specialist to support activities like software deployments, configurations, and releases from DEV to PROD - AND - environment management, support, and triage in DEV to PAT (while consulting with existing L2 and L3 teams for PROD). Role and Responsibilities (Accountabilities): All scope applicable to AMCB ARE team profile within ITS Perform automated and manual deployments within TD Ecosystems (OpenStack, VMC, Azure) as applicable from DEV to PROD Perform technical triage, support, and remediation skills as part of a larger environment management function from DEV to PAT Contribute/Create system documentation and process documentation to ensure a robust capability exists within the team that is easily transferable and trainable for additional team members Support off-hours/overnight events if/as needed Provide excellence in communication between technology, infrastructure, and client teams as part of your role Job Requirements (Technical Skills): Auto Scaling IAAS (Infrastructure As A Service) Must have Configuration & Integration level skills in the following tools: Jira GIT/Bitbucket Jenkins Artifactory Ansible Tower Good to Have: DevOps tools (Jenkins, bitbucket, Git/GitHub, nexus working knowledge) Experience with Automated Delivery (CI/CD, delivery pipelines, automation, scripting) Eclipse (or similar), Ant/Maven deployment experience Experience leveraging Release Management Methodology Working Experience with SDLC & System Integration Networking/F5 Working knowledge Exceptional troubleshooting skills Must Have Skills: Auto Scaling IAAS (Infrastructure As A Service) Salt Stack Terraform Spring Boot Scripting-Unix Shell, PowerShell, Python Node JS Nice To Have Skills: Monitoring tools - Dynatrace, Sensu, Datadog, Nagios, Grafana. Team Player Flexible Able to juggle multiple initiatives and responsibilities Ability to create Knowledge base and documentation Innovative and creative thinker Problem solver Groovy Shell Python Power shell Essential: Flexible working in 24*7 environment Flexible to work on weekends Good communication skills to deal with customer End-to-End knowledge of activities being done Minimum Qualification: •15 years of full-time education •Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable)
Posted 1 month ago
8.0 - 10.0 years
10 - 12 Lacs
Mumbai
Work from Office
Category Responsibilities Team Management Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks for NOC engineers to ensure 24/7 coverage. Conduct regular performance evaluations and provide feedback and coaching. Network Monitoring & Management Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems. Incident Management Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex issues. Ensure incident reports are documented and reviewed for root cause analysis. Performance Optimization Analyse network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance and minimize downtime. Conduct network capacity planning to ensure scalability. Policy & Procedure Development Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards and industry regulations. Maintain up-to-date documentation of network configurations and procedures. Reporting & Communication Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate updates on network status and issues to stakeholders. Ensure effective communication channels within NOC and Management and Client Qualifications Category Details Education Bachelors degree in computer science, Information Technology Experience 8 - 10 years of experience in network operations, with at least 5-7 years in a managerial or supervisory role. Proven experience in managing a NOCTelecommunication Internet Service Provider Technical Skills In-depth knowledge of network protocols, routing, switching, and security. Proficiency with network monitoring tools (e.g., SolarWinds, PRTG, Nagios). Experience withTelecommunication Internet Service Provider PONnetworks and services is a plus. Strong understanding of ITIL framework and best practices. Soft Skills Excellent leadership and team management skills. Strong problem-solving and decision-making abilities. Effective communication and interpersonal skills. Ability to work under pressure and manage multiple priorities. Certifications (Preferred) Cisco Certified Network Professional (CCNP) ITIL Foundation Certification Certified Information Systems Security Professional (CISSP) Project Management Professional (PMP)
Posted 1 month ago
4.0 - 9.0 years
6 - 11 Lacs
Hyderabad
Work from Office
Immediate Openings on Devops Engineer_Bangalore_Contract Experience 4+ Years Skills Devops Location Bangalore Notice Period Immediate. Employment Type Contract Devops Engineer Must have Skills Github, Jenkins, Artifactory admin exp Good to have Docker, Kubernetes, Linux admin
Posted 1 month ago
8.0 - 12.0 years
8 - 10 Lacs
Hyderabad
Work from Office
We are looking for a skilled AWS Terraform Engineer with 8 to 12 years of experience. The ideal candidate will have a strong background in cloud computing and infrastructure management. Roles and Responsibility Design, implement, and manage scalable and secure cloud infrastructure on AWS using Terraform. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain automated deployment scripts using Terraform. Ensure compliance with security best practices and industry standards. Troubleshoot and resolve complex technical issues related to cloud infrastructure. Participate in code reviews and contribute to the improvement of the overall code quality. Job Requirements Strong understanding of cloud computing concepts and infrastructure management. Experience with Terraform for infrastructure as code. Knowledge of AWS services such as EC2, S3, EKS, and Lambda. Familiarity with version control systems like Git. Excellent problem-solving skills and attention to detail. Ability to work collaboratively in a team environment.
Posted 1 month ago
3.0 - 5.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Hands on experience in Installation, configuration, upgrade, maintenance, performance monitoring and troubleshooting of Linux servers. Hands-on expertise in Nagios or ICINGA installation, configuration and administration. Advanced knowledge in automation and configuration management tools such as Ansible or puppet. Must have good hands-on experience in scripting languages(bash or python) Good knowledge of various monitoring methods (SNMP, NSClient, NRPE, SSH etc ) Deliver support on Linux system services such as DNS, DHCP, NFS/AutoFS, NIS, Samba, NTP, RAID, LVM, Apache and other custom applications. Analysis and investigate performance and system crash issue and provide root cause analysis as per defined SLA. Good to have experience on Open source databases such as MySQL or PostgreSQL. Developing processing standards and procedures for use by IT staff. Communicate with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages. Assisting in coordinating software vendors and 3rd party software installs as per client requirement.
Posted 1 month ago
5.0 - 10.0 years
7 - 17 Lacs
Pune
Work from Office
Skills Aruba Wireless experience & expertise should be require for this position. Should have excellent written and verbal communication. Excellent understanding of Routing, Switching, Firewall, WIFI and Controllers. Good Knowledge in troubleshooting of Routers, Switches and Firewalls. Hands-on of Infrastructure problem solving and troubleshooting tickets. Hands-on operations on mega projects involving global network services and its architecture. Technologies Aruba Wireless must have . Cisco Routers 3900, ISR 4300 & ASR 9000 Switches , 2950, 3750,3850, C9000 series Power Stacking, Data Stacking, HSRP, VRRP & GLBP Good Knowledge of NGFW Firewalls Cisco FTD, FortiGate , Checkpoint , Palo Alto. Good Knowledge in VPN on Router, Firewall , IPSec-VPN, DMVPN, RA-VPN, GRE, MGRE Knowledge of IPSLA, Track, Routing Failover, Tunneling, QOS Good Knowledge of NMS, NPM, NCM like Nagios, SolarWinds and PRTG, OPmanager Good Knowledge on Backup/restore, IOS, Running Configuration, Start-up Config, network and firewall monitoring. Good Knowledge of Firewall CLI and UTM firewall devices, licenses, Blade and services management. Skills good to have ITIL Foundation Training and Certification Certification is added advantage Knowledge of Cloud Networking (Azure, AWS, Google etc.) Knowledge of Scripting
Posted 1 month ago
3.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Let’s be #BrilliantTogether ISS STOXX is actively hiring a Site Reliability Engineer - Linux to join our App Management team in Mumbai office (Goregaon East) . Overview We are currently seeking a hands-on, proactive, business-oriented Site Reliability Engineer in Linux to join our dynamic team at our Mumbai, India Information Technology center of excellence. This role is a great mix of technology and teamwork with exposure to development and business teams designed to provide technical support, analysis, and solutions for production operations. This role focuses on applications and services in our on-premises data centers in North America and Europe. Shift Hours Morning / Afternoon / Late Evening Shifts. This role expects rotational on-call support work on weekends and Mumbai Holidays. Responsibilities System and Service Reliability: Ensure the reliability, availability, and performance of production systems. Continuously monitor the health of critical services, identify potential risks, and take proactive measures to prevent outages. Incident Management and Resolution: Lead incident response efforts for production systems, minimizing downtime and ensuring quick recovery. Perform post-mortem analysis after incidents to identify root causes and implement corrective actions. Monitoring and Observability: Implement and maintain monitoring, logging, and alerting systems to detect and resolve system issues quickly. Use metrics, logs, and traces to gain insights into system behavior and user experience. Review/support tools for environment monitoring and analysis including system health and performance. Automate repetitive tasks and processes to improve efficiency, reduce human error, and scale systems. Performance Tuning and Optimization: Identify and resolve performance bottlenecks across systems, networks, and applications. Optimize resource utilization in cloud and on-premise environments to improve system efficiency and reduce operational costs. Conduct capacity planning and scaling exercises to ensure systems meet growing demand. Collaboration with Development Teams: Partner with software engineering teams to design and implement scalable, fault-tolerant services. Assist in code reviews and provide feedback on operational concerns, such as scalability, security, and reliability. Participate in design and architecture discussions to ensure systems are built for reliability and operational excellence. Security and Compliance: Ensure security best practices are followed in the design, implementation, and operation of production systems. Regularly review system configurations, logs, and access controls for vulnerabilities and compliance with regulatory requirements. Collaborate with the security team to develop and execute incident response and disaster recovery plans. Coordinate maintenance activities and outages with infrastructure, Application management and Service Center teams. Documentation and Knowledge Sharing: Maintain clear and comprehensive documentation for system architecture, incident management processes, and troubleshooting procedures. Share knowledge and provide mentorship to junior SREs and other team members. Contribute to knowledge bases and internal tools to improve operational efficiency. Continuous Improvement: Stay up-to-date with the latest industry trends, tools, and best practices in site reliability engineering. Continuously review and improve operational processes and workflows to increase system uptime and performance. Implement and support a culture of continuous learning and improvement within the team. Qualifications 3+ years of overall experience working in IT infrastructure & Operations environment. 3+ years of relevant experience in Infrastructure / Applications monitoring and technical support. Should be familiar with Change management, Incident management, release management and problem management. Good working knowledge of Linux & Windows Administration.(Linux is mandatory) Experience with MS-SQL, Oracle, MongoDB preferred. SSIS DB proficiency preferred Good problem-solving/troubleshooting skills. Quick learner. A good understanding of support environments and Service Level Agreements Experience with monitoring tools such as Splunk, Nagios, Logic Monitor, AppDynamics, etc. preferred Experience handling major incidents and escalations Strong written, oral communication & interpersonal skills Experience with SCCM and Windows patch management desired Understanding of Container and Kubernetes platform preferred Experience with Development preferred (JAVA/SQL/Ansible/Shell, Batch scripting) Strong team player, with excellent eye for detail Should have a high degree of self-motivation, strong analytical and creative problem-solving skills Good understanding of latest Datacenter technologies Understanding of Java and XML Apache/Tomcat/Web Services experience preferred ITIL Foundation certified (preferred). #ASSOCIATE What You Can Expect From Us At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally. Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success. Let’s empower, collaborate, and inspire. Let’s be #BrilliantTogether. About ISS STOXX ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. Visit our website: https://www.issgovernance.com View additional open roles: https://www.issgovernance.com/join-the-iss-team/ Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.
Posted 1 month ago
3.0 - 5.0 years
7 - 9 Lacs
Noida
Work from Office
We are looking for a skilled Systems Integration Specialist to join our team at IDESLABS PRIVATE LIMITED. The ideal candidate will have 3-5 years of experience in systems integration and be able to work effectively with various stakeholders. Roles and Responsibility Collaborate with cross-functional teams to design and implement system integrations. Develop and maintain technical documentation for system integrations. Troubleshoot and resolve issues related to system integrations. Conduct testing and quality assurance for system integrations. Provide training and support to end-users on system integrations. Work closely with the development team to ensure seamless integration of new features. Job Requirements Strong understanding of systems integration principles and methodologies. Experience with integration tools and technologies such as APIs, messaging queues, and data storage solutions. Excellent problem-solving skills and attention to detail. Ability to work effectively in a fast-paced environment and meet deadlines. Strong communication and interpersonal skills. Familiarity with agile development methodologies and version control systems.
Posted 1 month ago
1.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Overview Job Title: NOC Technician – Tier 1 Job Summary The NOC Technician monitors and supports the organization's network systems and services. They are responsible for identifying and responding to incidents, performing system checks, and escalating issues to appropriate teams to ensure optimal network performance and minimal downtime. Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Responsibilities Key Responsibilities: Monitor network systems, servers, and telecommunications infrastructure 24/7. Detect, diagnose, and resolve network incidents and service interruptions. Escalate complex issues to Tier II/III support or relevant departments. Document incidents, actions taken, and resolutions in a ticketing system. Perform routine maintenance tasks, including updates and system checks. Communicate with internal teams and external vendors for issue resolution. Follow standard operating procedures (SOPs) and contribute to their improvement. Support configuration, deployment, and maintenance of network devices. Qualifications Required Skills & Qualifications: CCNA certification is required. 1-3 years of experience in network/system monitoring or IT support. Understanding of networking concepts (TCP/IP, DNS, DHCP, VPN). Experience with monitoring tools (e.g., SolarWinds, Nagios, Zabbix). Strong problem-solving and analytical skills. Excellent communication and documentation skills. Experience in working within SLA and incident management frameworks. Willingness to work in shifts, including nights, weekends, and holidays. Preferred Qualifications Experience with Solarwinds is preferred CompTIA Network+, or other network-related certifications ITIL experience, knowledge or certification. Experience with other network-related platforms is a plus, particularly Cisco, Palo Alto and Fortinet. Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***
Posted 1 month ago
5.0 - 10.0 years
7 - 17 Lacs
Hyderabad
Work from Office
Immediate Openings on SAP xECM Consultant _ Pan India_Full Time Experience 6+ Years Skills SAP xECM Consultant Location Pan India Notice Period Immediate . Employment Type Full Time Primary Xecm for SAP (extended ECM for SAP solution) Secondary Content server (Opentext) Band E2 .2., 5 to 9 yrs exp . Here is the JD for Xecm consultant. Basically, if we get Xecm profile he/she will have below knowledge already. But just highlighted what we need. Re-implement projects from ECC to S/4HANA for Opentext ECM (Content Server) Experience on Installation, Configuration, Administration of OpenText Extended ECM for SAP solutions. Technical and functional configurations on SAP and OpenText Content server for Business Workspace, References, and relationships. Good knowledge and understanding of xECM architecture. Should be able to configure SAP archival using Archive Link.
Posted 1 month ago
2.0 - 4.0 years
10 - 15 Lacs
Bengaluru
Work from Office
Job Summary Synechron is seeking a dedicated Service Desk Engineer to be the front line of technical support within our organization. This role is essential in providing timely and effective assistance to employees and clients by troubleshooting issues related to computers, mobile devices, and other technology assets. The successful candidate will contribute to maintaining smooth IT operations, ensuring high levels of user satisfaction, and supporting continuous improvement of service processes. This position offers a foundation for growth within the IT support domain and an opportunity to develop technical skills in a dynamic work environment. Software Requirements Required Software Skills: IT Service Management (ITSM) ticketing tools (e.g., ServiceNow, ServiceDesk Plus, Freshservice) knowledge of ticket logging, tracking, and resolution Remote diagnostic tools (e.g., TeamViewer, AnyDesk) Standard office productivity suites (MS Office, Google Workspace) Basic understanding of network troubleshooting tools (ping, traceroute) Preferred Software Skills: Knowledge of enterprise asset management tools Familiarity with collaboration tools (Microsoft Teams, Slack) Monitoring tools or dashboards (e.g., SolarWinds, Nagios) basic awareness Overall Responsibilities Act as the initial contact for internal users and clients seeking technical support via phone, email, or ticketing systems Troubleshoot and resolve issues related to Windows OS, Mac OS, and other desktop/laptop applications Perform remote troubleshooting and diagnostic procedures to identify root causes Ensure all support requests are logged accurately with detailed troubleshooting steps Provide clear instructions and walk users through technical solutions efficiently Escalate unresolved issues to senior support teams promptly Verify the readiness of conference rooms and support meeting setups for client visits Contribute to the knowledge base by documenting new troubleshooting procedures Follow up with users regularly to update on issue resolution status Share user feedback and suggested improvements with relevant teams Maintain organization of support processes and identify opportunities for procedural enhancements Technical Skills (By Category) Troubleshooting & Diagnostic Skills: Essential: Diagnosing hardware/software issues with Windows and Mac OS Preferred: Basic networking troubleshooting (connectivity, LAN/Wi-Fi issues) Operating Systems: Essential: Windows 7, Windows 8.1, Windows 10 Essential: Mac OS (latest and previous versions) Preferred: RedHat OS or other enterprise Linux distributions Tools & Platforms: Essential: Ticketing tools (e.g., ServiceNow, others) Preferred: Remote support platforms, diagnostic utilities Networking Concepts: Basic understanding of IP, DNS, DHCP, and network connectivity Experience Requirements Minimum of 2-4 years in a helpdesk or technical support environment Proven experience in managing Level 1 & Level 2 support tickets Hands-on experience troubleshooting desktop and laptop OS issues Experience in handling internal IT support requests in a corporate setting Knowledge of IT support best practices and ITIL fundamentals is advantageous Alternative experience: Candidates with equivalent practical experience managing end-user support in similar environments are encouraged to apply. Day-to-Day Activities Respond to support requests via phone, email, or ticketing tools promptly Troubleshoot hardware and software issues, guiding users through resolution steps Perform remote diagnostics and troubleshooting procedures Document all interactions, actions taken, and resolutions in ticket logs Coordinate with higher support levels when necessary Verify and prepare conference rooms or meeting setups before client visits Regularly update users on support progress and resolution timelines Share insights and suggestions for improving support procedures Participate in team meetings and knowledge sharing sessions Qualifications Educational background: BSc in IT, BCA, Computer Science, or relevant field Certifications: ITIL Foundation (preferred but not mandatory) Basic certifications in hardware or OS troubleshooting are advantageous Willingness to work in rotational shifts, including weekends and holidays when required Continuous learning mindset to stay updated with evolving technology support tools Professional Competencies Excellent problem-solving and troubleshooting abilities Strong organizational skills with the ability to prioritize tasks effectively Good written and verbal communication skills Customer-oriented attitude and professional demeanor Self-motivated and able to work independently Willing to adapt to shift schedules and varying workload demands Ability to collaborate effectively within a team environment
Posted 1 month ago
0.0 - 3.0 years
2 - 5 Lacs
Mumbai, Mumbai (All Areas)
Work from Office
The ideal candidate should have hands-on experience in Network Monitoring Systems and basic networking knowledge. This is an excellent opportunity for individuals looking to build a career in IT infrastructure and network operations.
Posted 1 month ago
5.0 - 10.0 years
8 - 12 Lacs
Hyderabad
Work from Office
Immediate Job Openings on Site Reliability Engineer _ Pan India_ Contract Experience 5+ Years Skills Site Reliability Engineer Location Pan India Notice Period Immediate . Employment Type Contract Site Reliability Engineer Primary Responsibilities Responsible for Handling Major incidents - CIRS (Critical Issue Response System). Sending frequent updates on CES based CIRS until issue is stabilized. Application deep dive troubleshooting. Identifying & creating CIRS preventive action items. CIRS based requests (DFs, feature toggles, Deployments). Follow up on major production incidents. Familiar with monitoring tools, such as Dynatrace, Kibana, etc. Driving & monitoring planned activities. Writing new monitoring & enhancing existing monitoring scope. Handling customer escalations.
Posted 1 month ago
5.0 - 10.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Immediate Job Openings on # Systems Integration Advisor _ Pan India_ Contract #Experience: 5+ Years #Skill : Zabbix Admin #Location: Pan India #Notice Period: Immediate . #Employment Type: Contract Systems Integration Advisor Top 3 skills Zabbix administration Monitoring configuration Scripting knowledge (PowerShell, python, java etc.)
Posted 1 month ago
4.0 - 7.0 years
8 - 10 Lacs
Bengaluru
Work from Office
Senior Service Desk Engineer (Windows & MacOS Support, Ticketing & Customer Resolution) Job Summary Synechron is looking for an experienced Senior Service Desk Engineer to be a key frontline support resource within our IT support team. This role is responsible for delivering efficient technical assistance to users, diagnosing and resolving hardware, software, and network issues, and ensuring a seamless IT experience for employees and stakeholders. The ideal candidate will contribute to maintaining high service quality, support incident resolution, and facilitate the continuous improvement of support processes. This position offers growth opportunities for professionals seeking to deepen their IT service management expertise and technical support capabilities. Software Requirements Required Software Skills: IT Service Management (ITSM) ticketing tools (e.g., ServiceNow, ServiceDesk Plus, Freshservice) for handling L1 and L2 tickets Remote support tools (e.g., TeamViewer, AnyDesk) Office productivity applications (MS Office, Google Workspace) Diagnostic utilities (ping, traceroute, network analysis tools) Preferred Software Skills: Monitoring or dashboard tools (e.g., SolarWinds, Nagios) Knowledge management platforms Network configuration tools Overall Responsibilities Act as the primary point of contact for internal users and clients, providing technical support via phone, email, or ticketing systems Troubleshoot and resolve issues related to Windows (7, 8.1, 10), Mac OS, and other desktop/laptop OS (including RedHat if applicable) Diagnose and resolve user issues related to applications like Outlook, VDI, and other enterprise software Check room readiness and support technical setup for client visits and meetings Document troubleshooting steps, actions, and solutions thoroughly in tickets and knowledge bases Escalate unresolved issues promptly to appropriate support levels Drive timely ticket resolution and ensure adherence to service level agreements (SLAs) Follow up with users regarding ticket status and resolution updates Contribute to process improvements and create knowledge base articles for recurring issues Coordinate with network teams in resolving connectivity issues or implementing service requests Offer feedback on support processes and suggest optimizations Technical Skills (By Category) Troubleshooting & Diagnostic Skills: Essential: Diagnosing and resolving hardware/software issues on Windows and Mac OS Preferred: Basic diagnosis of network issues and connectivity problems Operating Systems: Essential: Windows 7, 8.1, 10; Mac OS (latest & previous versions) Preferred: RedHat OS and familiarity with enterprise Linux environments Tools & Platforms: Essential: Ticketing system proficiency (ServiceNow, ServiceDesk Plus, etc.) Preferred: Knowledge base management, remote support tools Networking Concepts: Basic understanding of IP addressing, DNS, DHCP, and LAN/WAN connectivity Experience Requirements Minimum 4-7 years in service desk or technical support roles within corporate environments Proven experience managing Level 1 and Level 2 support requests Demonstrated ability to troubleshoot desktop OS issues, applications, and basic network problems Experience in handling incident escalation and resolution Knowledge of ITIL best practices is desirable Alternative experience: Candidates with extensive hands-on support experience and a track record of resolving diverse technical issues are encouraged to apply. Day-to-Day Activities Handle incoming support requests via phone, email, or ticketing portals, prioritizing and categorizing issues Troubleshoot and resolve user issues with desktops, laptops, applications, and network connections Conduct remote diagnostics and support sessions to determine root causes Log detailed resolution steps and update tickets with accurate information Escalate complex or unresolved problems to higher-level support teams Monitor open tickets, ensure timely closure, and follow SLA requirements Prepare and verify client meeting rooms and equipment prior to visits Document knowledge articles for common issues and contribute to process enhancements Communicate regularly with users about ticket progress and resolution timelines Collaborate with network or other technical teams to resolve connectivity or hardware issues Provide feedback to improve service desk procedures Qualifications Bachelor's degree in IT, Computer Science, BCA, or relevant field ITIL Foundation certification (preferred) Proven ability to diagnose, resolve, and document technical issues effectively Excellent communication skills (verbal and written) Flexibility to work rotational shifts, including weekends and holidays as required Willingness to continuously upgrade skills and stay current with emerging technologies Professional Competencies Strong analytical and problem-solving abilities Organized, proactive, and self-motivated Ability to work independently and efficiently manage multiple tickets Excellent communication and customer service skills Collaboration skills to coordinate with cross-functional teams Adaptability to shift schedules and dynamic support environments Continuous learning mindset to develop technical expertise
Posted 1 month ago
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