MSSP Onboarding & Enablement Consultant

MSSP Onboarding & Enablement Consultant (SOC + MSS)

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Location:

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Job Overview

MSSP Onboarding & Enablement Consultant

Microsoft 365, Azure, Microsoft Sentinel, Defender XDR,

The ideal candidate will possess:

• Deep technical expertise
• Strong consulting skills
• Ability to deliver onboarding excellence across both security and IT domains

Key Responsibilities

• Lead onboarding of MSSP customers to:
• Microsoft Sentinel, Defender for Endpoint, Defender for Identity, Defender for Office 365
• Microsoft 365 (Exchange, SharePoint, Teams, Intune), Azure (VMs, Entra ID, networking)
• Coordinate onboarding activities across SOC and MSS teams, ensuring consistent documentation, SLA alignment, and escalation workflows.

• Conduct onboarding workshops and walkthroughs for SOC and MSS services.
• Present MSSP operational workflows, escalation matrices, and SLA/OLA expectations.
• Act as a trusted advisor during onboarding and early operations to ensure customer readiness and satisfaction.

• Create and maintain onboarding guides for:
• Log source integration (firewalls, endpoints, cloud services)
• Device registration and policy enforcement (Intune, Entra ID)
• Alert taxonomy, escalation matrix, and ticketing workflows
• Microsoft 365 user onboarding and support procedures
• Maintain onboarding playbooks, SOPs, and customer-facing documentation.

• Automate onboarding tasks using

  PowerShell, KQL, Microsoft Graph API, and Logic Apps.

• Collaborate with JIRA Service Management consultants to align ticketing workflows with onboarding milestones.

• Support automation of device onboarding, RBAC configuration, and alert enrichment.

• Ensure onboarding processes comply with

  ISO 27001, SOC2, NIST

  frameworks.
• Align onboarding deliverables with contractual SLAs and OLAs.
• Support audit readiness through documentation and process standardization.

Work closely with:

• SOC Analysts & Automation Engineers for security onboarding
• IT Support Engineers & Team Leads for Microsoft 365/Azure onboarding
• Service Delivery Managers for customer engagement and SLA alignment

Required Skills & Qualifications

• Bachelor’s degree in

  Cybersecurity, Information Systems,

  or related field

• Required:

  Microsoft Certified: Security Operations Analyst Associate

• Preferred:

• Microsoft Certified: Defender XDR

• Intune Administrator
• Azure Administrator (AZ-104)
• ITIL Foundation

• Strong hands-on experience with:
• Microsoft Sentinel, Defender EDR/XDR, KQL
• Microsoft 365 (Intune, Exchange, Teams, SharePoint), Azure (VMs, Entra ID)
• Familiarity with onboarding automation using

  PowerShell, Graph API, and Logic Apps