Email your resume at: hr@sanganan.co.in Salary: 35 LPA This job opening is for our esteemed client in Singapore, and sponsorship for relocation may be provided. As the SOC Team Lead, you will oversee the daily operations and strategic direction of a multi-tiered Security Operations Center comprising Level 1, Level 2, and Level 3 SOC Analysts. You will ensure delivery of high-quality monitoring, detection, response, and threat intelligence services across internal and MSSP customer environments. In this leadership role, you’ll be responsible for analyst performance, escalation handling, service delivery compliance, and technical excellence. You will also lead the coordination of quarterly incident response exercises, customer reporting, and continuous process improvement initiatives. This position plays a pivotal role in bridging tactical SOC operations and strategic business outcomes, reporting to the SOC Manager or Head of Cybersecurity Services. Key Responsibilities: 1. Team Leadership & Tiered Analyst Management · Lead and supervise the SOC team across L1 (Monitoring/Triage), L2 (Investigation/Response), and L3 (Threat Hunting/Engineering) functions. · Set clear roles, escalation workflows, and KPIs across tiers; ensure consistent coverage, shift rotations, and SLA adherence. · Conduct regular performance reviews and targeted skill gap analysis. · Promote collaboration, accountability, and continuous learning across junior and senior analysts. · Foster readiness to handle high-severity security events through coaching and simulated training. 2. SOC Operations Oversight · Act as the final escalation point for critical, complex, or ambiguous incidents that exceed Level 3 thresholds. · Ensure effective triage, investigation, containment, and recovery workflows across all incident types. · Support 24/7 monitoring operations, ensuring shift efficiency, proper documentation, and accurate escalation. · Oversee the tuning and effectiveness of detection content, ensuring false positive reduction and high-fidelity alerting. 3. Customer Reporting & MSSP Service Quality · Ensure timely delivery of Weekly Threat Intelligence Digests, Biweekly Alert Tuning Reports, and Monthly/Quarterly MSSP Reports. · Review and validate customer-facing deliverables for accuracy, quality, and insight. · Lead or support monthly service review meetings and quarterly executive briefings with MSSP clients. · Track and report SOC performance against SLA/KPI metrics such as MTTD, MTTR, FPR, and escalation compliance. 4. Incident Response Tabletop & Planning · Lead planning, execution, and reporting of Quarterly Incident Response Tabletop Exercises across MSSP environments. · Collaborate with stakeholders from technical, compliance, and business functions to simulate realistic attack scenarios. · Ensure deliverables include scenario documentation, participant actions, gaps identified, and remediation plans. 5. Process Development & Optimization · Own the development, maintenance, and continuous improvement of SOC playbooks, SOPs, and runbooks across tiers. · Align SOC processes with customer onboarding requirements (log source validation, escalation matrix, SLA definitions, tooling integration). · Drive change control and governance for detection rule updates, log onboarding, and tooling enhancements. 6. Threat Intelligence & Strategic Defense · Collaborate with L3 analysts to ensure threat intelligence is operationalized into detection content and hunt scenarios. · Stay informed on industry trends, APT groups, and emerging TTPs, ensuring the SOC adapts proactively
Please email your resume to: hr@sanganan.co.in 🚀 Open Positions 1. Team Lead – IT Support (Microsoft 365 / Azure) Reports To: Head of Managed Services & Support Key Responsibilities: Lead a team of L2/L3 engineers delivering Microsoft 365 and Azure support. Own escalations and ensure end-to-end incident resolution. Monitor ticket SLAs, response quality, and customer satisfaction. Plan 24x7 shift/standby rosters and oversee rotation. Coordinate with internal teams (Sales, Projects, Security). Drive team coaching, documentation standards, and SOPs. Must-Have: 5+ years of IT support experience, 1–2 years in leadership. Strong expertise in Microsoft 365 (Exchange, Intune, Teams, SharePoint) and Azure (Entra ID, VM, networking). Excellent spoken and written English – clear and professional communication is a must. Experience managing support teams and planning rotations. Good-to-Have: Microsoft certifications (e.g. MS-101, AZ-104, SC-series) Familiarity with Jira, Freshservice, ServiceNow Exposure to managed services, documentation, SOP design Best-to-Have: Fortinet experience (FortiGate firewall, VPN, policies) Familiarity with Defender for Endpoint, Sentinel, Purview Prior SOC or cybersecurity support experience 2. IT Support Engineer – Microsoft 365 / Azure (L2/L3) Reports To: Team Lead – IT Support We are hiring engineers across Level 2 and Level 3 support tiers. Internally designated as L2/L3; externally positioned as L1/L2 to clients. Key Responsibilities – L2: Troubleshoot Microsoft 365 issues (Teams, Outlook, SharePoint, OneDrive, Intune). Manage device onboarding, MFA, Conditional Access. Communicate effectively via phone/email and document resolutions. Escalate critical issues to L3 or vendors. Key Responsibilities – L3: Deep-dive troubleshooting and advanced Azure/M365 configurations. Handle escalated or high-impact incidents. Execute support for projects (tenant migrations, VM setup, scripting). Use PowerShell for automation and diagnostics. Must-Have: 3+ years in IT support with Microsoft 365/Azure. Strong English communication (written & spoken). Experience with admin centers, Intune, Entra ID, Azure VMs, basic PowerShell. Willingness to work in shift/standby coverage as needed. Good-to-Have: Microsoft certifications (e.g. MS-100, AZ-104, SC-300) Experience with managed services or client-facing support Familiarity with ticketing systems and knowledge bases Best-to-Have: Fortinet firewall (VPN, policy config) Microsoft security tools (Sentinel, Defender, Purview) SOC background or experience with security triage and alerts
Company Description Sanganan IT Solutions Pvt Ltd. is dedicated to helping organizations leverage cutting-edge technologies to make work easier and more efficient. By connecting people to the right information at the right time, we enable faster, better-informed decision-making. Based in Noida, India, our team provides low-risk, high-performance solutions combining offshore cost-efficiency with direct team interaction. Our expertise spans business analytics, collaboration solutions, customized enterprise applications, and more, helping businesses improve communication, streamline workflows, and boost productivity. We are seeking a highly skilled Jira Service Management (JSM) Developer/Consultant with proven experience delivering ITIL-aligned ITSM solutions in Security Operations Center (SOC) and Managed Security Services Provider (MSSP) environments. The ideal candidate will combine deep expertise in JSM configuration, Microsoft ecosystem integration (Power Automate, Logic Apps, SharePoint Online), and SOC/MSSP operational workflows. You will design, implement, and optimize scalable ITSM workflows for multi-tenant SOC environments, integrating security alert lifecycles, SLA metrics, and customer-facing service reporting. Key Responsibilities 1. ITSM Design, Implementation & Optimization Design, configure, and deploy Jira Service Management projects, workflows, forms, queues, and SLA logic tailored for SOC/MSSP operations. Create ITIL-aligned request types (Incident, Service Request, Problem, Change) with approval flows. Map SOC alert lifecycle metrics (MTTD, MTTI, MTTR, MTTT) into JSM with automation, SLA tracking, and escalation flows (P1/non-P1). Build reusable workflows/templates for rapid replication across multiple MSSP customers. 2. Integration & Automation Integrate JSM with Microsoft Power Automate or Azure Logic Apps for automated ticketing, notifications, and escalations. Connect JSM with SharePoint Online (SPO) for Knowledge Base search, referencing, and ticket-to-KB linking. Enable Outlook/M365 email parsing for automated ticket creation and enrichment. Integrate with Microsoft Sentinel and other SOC tools via REST APIs, webhooks, or third-party connectors for security alert ingestion and lifecycle management. 3. SOC/MSSP Operational Enablement Support multi-tenant MSSP workflows (per-customer queues, tagging, skill-based routing). Align ticket transitions with SOC operational tiers (L1 triage → L2 investigation → L3 escalation/response). Implement dashboards and reports for SOC performance: SLA adherence, alert volume trends, false positive rates, and incident response effectiveness. Develop and maintain monthly/quarterly MSSP customer reports from JSM data. 4. Governance, Security & Compliance Implement role-based access controls (RBAC), permission schemes, and secure configurations aligned with ISO 27001, SOC audit, and MSSP compliance requirements. Document escalation matrices, playbooks, SOPs, and automation logic for SOC workflows. 5. Training, Documentation & Handover Deliver onboarding and training sessions for SOC analysts and leads on JSM usage and workflows. Maintain comprehensive platform configuration documentation, API integration guides, and workflow governance policies. Ensure smooth handover for ongoing operations and future scalability. 1. Technical Skills · 3–5+ years configuring Jira Service Management (Cloud), with at least 1–2 years in SOC, MSSP, or cybersecurity-focused environments. · Familiarity with scripting tools for Jira (Groovy/Scriptrunner) and dashboard customization. · Understanding of REST APIs, JSON, and automation workflows with external systems. · Strong expertise in ITSM configuration (request types, SLAs, automation rules, queue design, JQL). a. Proven experience with: · Microsoft Power Automate or Azure Logic Apps · SharePoint Online (SPO) integration · Microsoft Sentinel or other SIEM integrations 2. SOC/MSSP Domain Knowledge · Familiarity with SOC processes: alert triage, escalation, incident lifecycle management, SLA tracking, and MSSP multi-customer support. · Awareness of security metrics: MTTD, MTTR, FPR, escalation success rates. · Exposure to KQL, MITRE ATT&CK, TIP, or SOAR integration is a plus. 3. Soft Skills · Excellent English communication skills, supported by one or more of: · IELTS (6.5+), TOEIC (800+), BEC Vantage or higher. · Ability to translate SOC operational requirements into robust JSM configurations. · Strong documentation and training capability. · Detail-oriented, self-driven, and able to work in fast-paced, multi-stakeholder environments.
As a Power Automate Analyst , you will work with the JSM Consultant and internal teams to implement and maintain Power Automate and Logic Apps flows that connect Microsoft 365, Business Central, and Jira Service Management. This role supports backend automation, dashboard enrichment, and ticket enrichment logic. Key Responsibilities: Assist in building Power Automate / Logic Apps flows for ticket creation, enrichment, notifications Monitor flow execution and troubleshoot automation failures Build automation to sync SPO content (KB), customer contacts, or BC triggers with JSM Support development of SLA tracking and reporting dashboards (Jira + Power BI/SPO if needed) Maintain documentation for all flows created and updated Work closely with QA/QC and Jira Consultant to ensure operational flow compliance Perform test automation with sample ticket scenarios to validate functionality Requirements: 1–2 years working with Power Automate or Logic Apps Basic understanding of APIs, webhooks, and JSON Familiar with Microsoft 365 ecosystem (especially Outlook, SharePoint, Teams) Bonus: Jira/JSM understanding Strong attention to detail and willingness to learn
Company Description At Sanganan IT Solutions Pvt Ltd., our mission is to harness cutting-edge technologies to enhance efficiency for knowledge workers within organizations. By connecting people to the right information at the right time, we help businesses make well-informed decisions swiftly. Located in Noida, India, we merge offshore cost-efficiency with direct team interaction, providing high-performance solutions to improve communication, streamline workflow, and boost productivity. Our expertise spans collaboration and knowledge management, business intelligence, web applications, mobile application development, and IT consulting services. Overview We are expanding our Security Operations Center (SOC) and looking for motivated cybersecurity professionals to join our team at both Level 1 (SOC Analyst) and Level 2 (Senior SOC Analyst) . Level 1 SOC Analysts will be the first line of defense, monitoring security alerts, analyzing anomalies, and escalating incidents. This role is ideal for aspiring cybersecurity professionals eager to grow in a fast-paced environment. Level 2 SOC Analysts will act as escalation experts, handling complex incidents, conducting proactive threat hunting, and mentoring junior analysts while optimizing SOC tools and processes. If you are passionate about cybersecurity, thrive in high-pressure environments, and have strong English communication skills, we’d love to hear from you. Key Responsibilities Level 1 SOC Analyst (L1): Monitor Microsoft Sentinel and other SIEM tools for alerts and potential threats. Analyze event logs, detect suspicious behaviors, and triage incidents. Investigate anomalies to identify indicators of compromise (IOCs). Escalate verified incidents to L2 analysts with detailed contextual information. Perform basic remediation actions (disable accounts, block IPs, contain suspicious activities). Document all activities and contribute to SOC process improvements. Level 2 SOC Analyst (L2 – Senior): Act as technical escalation point for SOC L1 analysts. Lead incident response for critical security events, ensuring containment and recovery. Conduct proactive threat hunting and root cause analysis. Develop, optimize, and fine-tune detection rules and dashboards in Microsoft Sentinel (KQL expertise required). Mentor and train junior SOC analysts to strengthen team capability. Integrate threat intelligence and prepare executive-level reports on incidents and security trends. Collaborate with IT/security teams to implement new tools and improve workflows. Required Skills & Qualifications For L1 SOC Analyst: Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent experience). Preferred certifications: CompTIA Security+, Microsoft Certified: Security Operations Analyst Associate, or equivalent. Familiarity with SIEM tools (Microsoft Sentinel preferred). Basic knowledge of networking, OS fundamentals, and cybersecurity principles. Strong analytical thinking, attention to detail, and willingness to learn. Proven English communication skills (IELTS, TOEIC, BEC, or equivalent a plus). 0–2 years of relevant experience (internships or IT/security support roles also considered). For L2 SOC Analyst (Senior): Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent experience). Required certification: Microsoft Certified: Security Operations Analyst Associate. Preferred: CompTIA CySA+, CISSP, or other advanced certifications. Hands-on expertise with Microsoft Sentinel & KQL (Kusto Query Language). Strong knowledge of incident response, threat hunting, and root cause analysis. Familiarity with Azure AD, security configurations, and compliance standards. Ability to coach and mentor junior analysts. Excellent English communication skills , both written and verbal, with proven ability to write reports, incident summaries, and present findings to stakeholders. 3–5 years of SOC or cybersecurity operations experience.
About the Role We are seeking an experienced and dynamic Human Resources Manager to lead our HR operations and strategy. The ideal candidate will have a strong background in HR practices, excellent leadership qualities, and outstanding communication skills in English to effectively engage with employees, management, and external stakeholders. Key Responsibilities Develop and implement HR strategies and initiatives aligned with the overall business goals. Oversee recruitment, onboarding, and employee lifecycle processes. Foster a positive and inclusive work culture, ensuring employee engagement and retention. Manage performance management systems and provide guidance to managers. Handle employee relations, conflict resolution, and disciplinary procedures with professionalism. Ensure compliance with labor laws, regulations, and organizational policies. Oversee payroll, compensation, and benefits administration. Provide training, coaching, and development opportunities to staff. Maintain accurate HR records and prepare necessary reports for management. Key Requirements Bachelor’s/Master’s degree in Human Resources, Business Administration, or related field. Proven experience (3+ years) in HR management or a similar leadership role. Excellent verbal and written communication skills in English – must be able to communicate clearly, confidently, and professionally with diverse stakeholders. Strong interpersonal and organizational skills. In-depth knowledge of labor laws, HR best practices, and compliance requirements. Ability to manage multiple priorities and work effectively under pressure. High level of integrity, confidentiality, and professionalism. Preferred Skills Experience in HR digital systems (HRIS). Strong problem-solving and decision-making abilities. Ability to foster teamwork and build strong working relationships.
IT Support Team Structure – Microsoft 365 / Azure 1. Position Title: Team Lead – IT Support (Microsoft 365 / Azure) Department: Managed Services & Support Location: Singapore / Remote Type: Full-time Reports To: Head of Managed Services & Support Standby/Rotation: Required (oversees rotation planning) Shift Work: May be required depending on support coverage Support Mode: Phone and email (English communication – clear accent and fluency required) Key Responsibilities · Lead and manage a team of L2 and L3 engineers handling Microsoft 365 and Azure support. · Act as final escalation point for technical issues and ensure end-to-end incident resolution. · Review ticket SLAs, technical response quality, and customer satisfaction feedback. · Oversee roster planning to maintain 24x7 standby/shift coverage. · Drive internal alignment with Projects, Sales, and Security teams. · Coach team members on technical skills and communication etiquette, especially for phone/email support. · Maintain high standards in documentation, ticket handling, and escalation processes. · Identify areas for improvement, implement SOPs, and ensure knowledge base is maintained. Requirements Must-Have: · 5+ years of IT support experience, with 1–2 years in a leadership or team coordination role. · Strong technical understanding of Microsoft 365 (Exchange, SharePoint, Teams, Intune) and Azure (Entra ID, VM, networking). · Fluent English speaker with clear pronunciation and strong written communication – phone and email etiquette is critical. · Experience leading support teams, planning shift/standby coverage, and handling escalation. · Independent, service-oriented, and reliable with a problem-solving mindset. Good-to-Have: · Microsoft certifications (MS-101, AZ-104, SC series) · Familiarity with ticketing systems (Jira, Freshservice, or ServiceNow) · Documentation and process improvement experience · Exposure to managed services or multi-tenant environment Best-to-Have: · Experience with Fortinet firewalls (FortiGate, VPN setup, traffic policies) · Exposure to Microsoft Defender for Endpoint, Sentinel, Purview, or other security/compliance tools · Background in SOC environments or working with cybersecurity alerts and incident triage
Work from the Office, Noida Location About the Role We are seeking a highly skilled and experienced Senior Microsoft 365 Specialist who will lead and drive enterprise-level M365 initiatives. The ideal candidate will have deep expertise in tenant-to-tenant migrations, Microsoft Purview, Intune, Exchange Online, and Entra (Azure AD) , with proven experience leading complex migration projects and managing cross- functional teams. This role requires both hands-on technical ability and leadership skills to mentor junior engineers, collaborate with stakeholders, and deliver successful cloud transformation projects. Key Responsibilities • Lead end-to-end M365 tenant-to-tenant migration projects , ensuring minimal disruption and high-quality delivery. • Architect, configure, and manage Microsoft Purview solutions for data governance, compliance, and information protection. • Oversee and implement Microsoft Intune for device management, application deployment, and endpoint security. • Manage and optimize Exchange Online environments, including migrations, hybrid setups, and mail flow troubleshooting. • Administer and secure Microsoft Entra ID (Azure Active Directory) , including identity lifecycle, conditional access, and role-based access control. • Serve as a technical lead and mentor to the team, providing guidance, training, and best practices. • Collaborate with stakeholders to design solutions aligned with organizational needs, compliance standards, and industry best practices. • Monitor, troubleshoot, and optimize Microsoft 365 services for performance, reliability, and security. • Stay current with emerging Microsoft technologies and proactively introduce improvements to the environment. Required Skills & Experience • 7+ years of IT experience , with at least 5+ years focused on Microsoft 365 / Modern Workplace solutions .• Hands-on expertise in: o Tenant-to-tenant migrations (including mail, OneDrive, SharePoint, Teams, and security/compliance configurations). o Microsoft Purview (data classification, DLP, compliance policies). o Microsoft Intune (MDM/MAM, compliance policies, conditional access). o Exchange Online (administration, migration, hybrid environments). o Microsoft Entra ID (Azure AD) (identity management, security, conditional access). • Strong understanding of security, governance, and compliance frameworks within Microsoft 365. • Proven experience leading a team or serving as a technical lead on large-scale projects. • Excellent troubleshooting, problem-solving, and communication skills. • Microsoft certifications such as MS-102, SC-400, MD-102, or equivalent are highly desirable. Nice to Have • Experience with PowerShell automation for Microsoft 365 administration. • Familiarity with Defender for Office 365 / Microsoft Security stack . • Background in enterprise-level cloud strategy and architecture .
Work from the Office, Noida Location Role Summary: You will work with the JSM Consultant and internal teams to implement and maintain Power Automate and Logic Apps flows that connect Microsoft 365, Business Central, and Jira Service Management. This role supports backend automation, dashboard enrichment, and ticket enrichment logic. Key Responsibilities: Assist in building Power Automate / Logic Apps flows for ticket creation, enrichment, notifications Monitor flow execution and troubleshoot automation failures Build automation to sync SPO content (KB), customer contacts, or BC triggers with JSM Support development of SLA tracking and reporting dashboards (Jira + Power BI/SPO if needed) Maintain documentation for all flows created and updated Work closely with QA/QC and Jira Consultant to ensure operational flow compliance Perform test automation with sample ticket scenarios to validate functionality Requirements: 1–2 years working with Power Automate or Logic Apps Basic understanding of APIs, webhooks, and JSON Familiar with Microsoft 365 ecosystem (especially Outlook, SharePoint, Teams) Bonus: Jira/JSM understanding Strong attention to detail and willingness to learn
As a Technical Solution Architect, your role involves proposing technical options and solutions with thorough comparative analysis. You will guide the team in design and implementation, interact with clients to create end-to-end specifications for PIM solutions, and define implementation processes, quality gates, and standards. Additionally, you will perform data analysis and troubleshooting to resolve data quality, data integrity, and system performance issues. Your support will be crucial in assisting development and test teams with the installation & configuration of the Stibo STEP platform. Key Responsibilities: - Propose technical options and solutions with thorough comparative analysis. - Guide the team in design and implementation. - Interact with clients to create end-to-end specifications for PIM solutions. - Define implementation processes, quality gates, and standards. - Perform data analysis and troubleshooting to resolve data quality, data integrity, and system performance issues. - Support development and test teams in the installation & configuration of the Stibo STEP platform. Qualifications Required: - 5-8 years of hands-on experience with Stibo STEP Master Data Management (MDM) platform. - Proficiency in JavaScript or Java/J2EE. - Experience configuring and customizing Stibo STEP MDM across domains like Product, Customer, Supplier. - Strong understanding of data modeling concepts and experience designing data models within Stibo STEP. - Strong knowledge of data integration tools/techniques: ETL, REST APIs, 3rd-party integrations using web services. - Database & SQL knowledge. - Proficiency with IDEs and debugging code. - Understanding of ER model. - Familiarity with XML, XSD, JSON, CSV, and other data formats. - Stibo STEP certification (preferred). - Informatica PIM knowledge (a plus). Location: Pune/Bengaluru,
MSSP Onboarding & Enablement Consultant (SOC + MSS) Job Type: Full-Time Location: Noida / Singapore (SGT timezone alignment) Reports To: SOC Team Lead / Head of Cybersecurity Services Job Overview We are seeking a versatile and customer-centric MSSP Onboarding & Enablement Consultant to lead onboarding efforts across both Security Operations (SOC) and Managed IT Services (MSS). This role is pivotal in ensuring seamless integration of Microsoft 365, Azure, Microsoft Sentinel, Defender XDR, and related services into MSSP customer environments. The ideal candidate will possess: Deep technical expertise Strong consulting skills Ability to deliver onboarding excellence across both security and IT domains Key Responsibilities 1. Unified Onboarding Execution (SOC + MSS) Lead onboarding of MSSP customers to: Microsoft Sentinel, Defender for Endpoint, Defender for Identity, Defender for Office 365 Microsoft 365 (Exchange, SharePoint, Teams, Intune), Azure (VMs, Entra ID, networking) Coordinate onboarding activities across SOC and MSS teams, ensuring consistent documentation, SLA alignment, and escalation workflows. 2. Customer Enablement & Process Sharing Conduct onboarding workshops and walkthroughs for SOC and MSS services. Present MSSP operational workflows, escalation matrices, and SLA/OLA expectations. Act as a trusted advisor during onboarding and early operations to ensure customer readiness and satisfaction. 3. Documentation & Guide Development Create and maintain onboarding guides for: Log source integration (firewalls, endpoints, cloud services) Device registration and policy enforcement (Intune, Entra ID) Alert taxonomy, escalation matrix, and ticketing workflows Microsoft 365 user onboarding and support procedures Maintain onboarding playbooks, SOPs, and customer-facing documentation. 4. Integration & Automation Automate onboarding tasks using PowerShell, KQL, Microsoft Graph API, and Logic Apps. Collaborate with JIRA Service Management consultants to align ticketing workflows with onboarding milestones. Support automation of device onboarding, RBAC configuration, and alert enrichment. 5. Governance, SLA & Compliance Alignment Ensure onboarding processes comply with ISO 27001, SOC2, NIST frameworks. Align onboarding deliverables with contractual SLAs and OLAs. Support audit readiness through documentation and process standardization. 6. Cross-Team Collaboration Work closely with: SOC Analysts & Automation Engineers for security onboarding IT Support Engineers & Team Leads for Microsoft 365/Azure onboarding Service Delivery Managers for customer engagement and SLA alignment Required Skills & Qualifications Education Bachelor’s degree in Cybersecurity, Information Systems, or related field Certifications Required: Microsoft Certified: Security Operations Analyst Associate Preferred: Microsoft Certified: Defender XDR Intune Administrator Azure Administrator (AZ-104) ITIL Foundation Technical Skills Strong hands-on experience with: Microsoft Sentinel, Defender EDR/XDR, KQL Microsoft 365 (Intune, Exchange, Teams, SharePoint), Azure (VMs, Entra ID) Familiarity with onboarding automation using PowerShell, Graph API, and Logic Apps