MS D365 CRM Technical Consultant

Designation: MS D365 CRM Technical Consultant

Experience Required: 7+ Years

Job Type: Part-time (Contractual-Hourly basis)

Mandatory Expectations:

• Excellent verbal and written communication skills.
• Punctuality, ability to meet deadlines, and effective task/time management.
• Strong team spirit, collaboration skills, and ability to follow instructions.
• Commitment to ethical work practices and professionalism.
• Attention to detail and accuracy.
• Demonstrated professional behavior, responsible and reliable work approach.
• Enthusiasm, positive attitude, confidence in decision-making, and problem-solving.
• Right mindset and attitude towards work and colleagues.
• Willingness to act as a backup and mentor when needed.
• Familiarity with company policies and adherence to processes.

Preferred Expectations:

• Develop and execute strategic plans to drive growth and meet objectives.
• Communicate with clients to understand needs, provide updates, and address concerns.
• Gather and analyze requirements to ensure project clarity.
• Finalize technical solutions aligned with requirements and risk mitigation.
• Delegate tasks efficiently based on team capabilities.
• Implement quality assurance to meet client and industry standards.
• Manage multiple projects, ensuring timely delivery, budget/scope adherence.
• Handle changes in project requirements and propose solutions.
• Exceed client expectations and build long-term relationships.
• Contribute to business development and identify new opportunities.
• Set clear goals for deliverables, team, and individuals.
• Lead and mentor teams, manage PMS reviews, and drive productivity.
• Foster a collaborative, high-performing team environment.
• Align communication with internal/external stakeholders throughout project lifecycle.
• Suggest innovations for process and outcome improvements.
• Design learning paths for team skill enhancement.
• Ensure accurate documentation of project elements.
• Promote knowledge sharing and team learning.
• Resolve team conflicts and encourage open communication.
• Accurately estimate project tasks/resources.
• Participate in interviews and team hiring.
• Apply Agile methodologies for iterative development.
• Use version control for code management and collaboration.

Technical Expectations:

• Third-party integration and system/service integration experience.
• Customization/configuration of software for business needs.
• Develop extensions/plugins for system enhancement.
• Business process and workflow automation.
• ERP concepts and process optimization.
• Programming in C#, MS SQL, JavaScript.
• REST API integration.
• Azure Web Apps for web application deployment.
• Power Platform (Power Automate, Power Apps), Dataverse, SharePoint.
• Data management, quality, governance, and security.