Move, Add & Change Analyst

The MAC Analyst works as part of a larger facilities team within APAC, with its main function in data management, seat allocation and move logistics across the region.

• Coordinate and track all occupancy changes (desk swap, office layout changes), permanently maintain precise records.
• Assign desks for new hires in close liaison with relevant internal clients.
• Work with the internal Task system to close out tasks to SLA/KPIs
• Communicate clearly and professionally with business stakeholders, handle general internal queries, clarify concerns and identify solutions.
• Work with the Client to manage and plan general desks moves (from individual to medium and large office moves).
• Manage assets addition/removal/orderingof furniture and special equipment.
• Maintain discretion and confidentiality with regards to all discussed MAC plans and dealings.
• Organise, schedule and monitor own work transparently within the larger facilities team.
• Manage local key stakeholders/EAs and suppliers.
• Prepare for/attend MAC meetings and compile specific and accurate MAC statistics/reports.
• Regularly work with external contractors, e.g., cleaning, AV team, production crews and event hosts
• Where required supervise moves out of hours
• Act collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation.

Skills

• Previous experience of working in a fast-paced, multi-national environment

• Experience in a hands-on role working within a MAC, events and/or facilities environment
• Ability to multitask and work without direct supervision
• Great analytical skills
• Proficient in MS Office, especially in MS Excel (vlookup, pivot tables etc.)
• Possess excellent written and verbal communication and people skills
• Proficiency in Outlook desirable but not essential
• Ability to read and process floor plans/drawings/SpaceView