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6.0 - 10.0 years
0 Lacs
haryana
On-site
As the Call Centre Training Manager, your primary responsibility is to develop, implement, and oversee training programs for call centre staff to ensure high levels of service quality and customer satisfaction. You will be involved in assessing training needs, designing training materials, conducting training sessions, and evaluating the effectiveness of training programs. - Design and develop comprehensive training programs for new hires and ongoing training for existing staff. - Create training materials, manuals, and resources aligned with company policies and procedures. - Conduct regular assessments to identify training needs and skill gaps within the call centre team. - Collaborate wit...
Posted 15 hours ago
5.0 - 9.0 years
0 Lacs
andhra pradesh
On-site
Job Description: As a Branch Manager - Sales Secured Loan in the Sales Secured department, your role involves leading and managing the branch sales team to achieve business targets for Loan Against Property. Your key responsibilities include: - Leading the branch sales team to ensure effective lead management, follow-ups, and conversion of prospects into disbursals. - Building and maintaining strong relationships with customers, channel partners, and key stakeholders to ensure consistent business growth. - Monitoring branch operations, including credit quality, TAT adherence, and customer satisfaction. - Identifying and developing local business opportunities, cross-selling banking products,...
Posted 2 days ago
3.0 - 7.0 years
0 Lacs
bhilwara, rajasthan
On-site
Role Overview: You will be responsible for handling collections for Loan Against Property (LAP) and Mortgage products. This includes managing a team of field collection executives, ensuring regular follow-ups with delinquent customers, and monitoring bucket-wise overdue accounts. Additionally, you will be conducting field visits to high-risk accounts, coordinating with legal officers for issuing notices, reviewing and analyzing collection reports, and taking necessary steps to reduce NPAs. You will also be responsible for coordinating with credit and legal departments for settlement and repossession cases, as well as maintaining MIS reports and providing daily updates to management on collec...
Posted 3 weeks ago
3.0 - 5.0 years
0 Lacs
bengaluru, karnataka, india
Remote
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, and India. Our rightshore delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Our clientele includes Fortune 500 and FTSE 100 companies Job location :...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
rajkot, gujarat
On-site
Role Overview: You will be working as a full-time Cluster Head Branch Manager (BSM RM) at Urban Money, located in Rajkot with some work-from-home flexibility. Your main responsibilities will include overseeing daily branch operations, managing customer relationships, driving business growth, and ensuring adherence to company policies and procedures. You will be leading a team, coordinating with financial institutions, managing client portfolios, and addressing any professional issues related to loans and mortgages. Key Responsibilities: - Lead a team and manage daily branch operations - Manage customer relationships and drive business growth - Ensure adherence to company policies and procedu...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
andhra pradesh
On-site
As a Credit Manager - Mortgage Rural at the company, your role involves managing the entire credit application process for Mortgage products. You will be responsible for underwriting secured and unsecured proposals, supervising a team of credit underwriters, and conducting personal discussions with customers to establish creditworthiness. Your main goal will be to ensure adherence to credit policy initiatives and manage the quality of the portfolio while meeting area business volumes and SLAs. Key Responsibilities: - Underwrite secured and unsecured loan proposals according to company policies and procedures - Supervise and provide guidelines to a team of credit underwriters - Conduct person...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
Role Overview: As an Analyst/Senior Analyst, you will be responsible for managing the loan processing workflow to ensure compliance with regulatory requirements and provide exceptional service to clients and loan officers. Your duties will include reviewing loan applications, verifying documentation, and coordinating with stakeholders for timely loan closings. Key Responsibilities: - Review and analyze loan applications for completeness and accuracy - Verify borrower information and creditworthiness - Communicate with various parties to gather necessary information - Ensure regulatory compliance throughout the loan process - Submit loan files for underwriting approval - Monitor loan status a...
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
balrampur, uttar pradesh
On-site
As a Relations Manager Mortgage Loan at Aye Finance Ltd., based in Balrampur, you will play a crucial role in managing client relationships, processing loan applications, conducting credit assessments, and ensuring compliance with regulations. Your responsibilities will include engaging with potential clients, providing guidance on mortgage products, monitoring loan disbursements, and maintaining accurate records. Close collaboration with the sales and credit teams is vital to achieving business goals and delivering excellent customer service. Key Responsibilities: - Manage client relationships and provide guidance on mortgage products - Process loan applications and conduct credit assessmen...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
punjab
On-site
Job Description: Join our team at IDFC FIRST Bank as an Associate Relationship Manager-HL, where you will play a crucial role in managing and expanding the Home Loan portfolio in the Sirhind, Punjab region. Your primary responsibilities will include developing and nurturing customer relationships, achieving sales targets, conducting market research, providing exceptional customer service, and ensuring compliance with regulatory guidelines. Collaborating with various departments for efficient loan processing and staying updated on market trends will also be key aspects of your role. To excel in this position, you must possess a Bachelor's degree in business administration, Finance, or a relat...
Posted 3 months ago
6.0 - 11.0 years
3 - 8 Lacs
Noida, Uttar Pradesh, India
On-site
To be successful as a Vice President Mortgage Underwriting, you should have experience with. UK Mortgages at a leadership role for a minimum of 3 years. Strong application of general accounting, Principles, cash flow and balance sheet and analysis and interpretation, Stakeholder management (Fraud, Risk teams and Intermediaries). Strong knowledge across a wide range of Mortgage products and instruments. Strong awareness of how UK mortgages functions and flow. Must be decisive and a clear communicator both written and oral. Ability to handle a significant volume of data and pull out the important aspects, summarize and draw conclusions. Strong awareness of automation tools and how each can be ...
Posted 3 months ago
2.0 - 6.0 years
0 Lacs
balrampur, uttar pradesh
On-site
You will be joining Aye Finance Ltd., a new-age finance company based in Gurgaon, as a full-time Relations Manager Mortgage Loan in Balrampur. Your main responsibilities will include managing client relationships, processing loan applications, conducting credit assessments, and ensuring compliance with relevant regulations. You will be required to engage with potential clients, provide guidance on mortgage products, monitor loan disbursements, and maintain accurate records. Close collaboration with the sales and credit teams is essential to achieve business goals and deliver excellent customer service. To excel in this role, you should possess strong Client Relationship Management and Custom...
Posted 3 months ago
5.0 - 10.0 years
6 - 13 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
10+2+3 full-time graduate 5 Years to 10 Years Total Exp with 2 - 8 years of experience in Mortgage Servicing Aus Shifts Timing 01:30 AM or 02:30 AM For Details, connect on- Roshan-9899078782 Rukhsar- 9899875055 Suhani-9911988552
Posted 4 months ago
4.0 - 8.0 years
4 - 7 Lacs
Pune
Work from Office
Hi, We are hiring for the Leading ITES Company for Mortgage Servicing Profile. Overview The role involves end-to-end management of mortgage loans post-origination, including active servicing, handling default loans, and supporting loss mitigation, foreclosure, and REO processes. It includes delivering strong customer service, resolving inquiries, and maintaining accurate loan records. The position requires coordination with internal teams and external parties (like solicitors and settlement agents) to process payoffs, disburse payments, update loan data, and manage insurance and escrow accounts. Additionally, it includes post-discharge processes like releasing security titles and applying di...
Posted 5 months ago
3.0 - 6.0 years
8 - 12 Lacs
Kolkata, Mumbai, Ahmedabad
Work from Office
Overview: We are seeking a Wealth Platform Operations Executive to manage end-to-end operational processes, including client acquisition, onboarding, trade execution, reconciliation, compliance management, reporting, and documentation. The ideal candidate should have a strong understanding of wealth management operations, regulatory compliance, and client servicing. Key Responsibilities: Client Acquisition & Onboarding: Support business development by assisting in acquiring new clients for the wealth platform. Conduct KYC verification and due diligence as per regulatory norms. Ensure seamless onboarding by handling documentation and account setup. Coordinate with clients and relationship man...
Posted 5 months ago
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