3130 Mortgage Jobs - Page 48

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Key Objective of the Job: Responsible for achieving the collections target in the assigned area while ensuring that SOPs and legal norms are followed as per process and organizational policy for X - Bucket Major Deliverables: 1. Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket) 2. Ensure that the NPA's are kept within assigned budget and active efforts are made to minimize it. 3. Increase the fee income / revenue and develop initiatives to control and reduce the amount of vendor payouts 4. Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers. 5. Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters 6. Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT 7. Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting 8. Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in force 9. Allocate work to the field executives and ensure that all the agencies in the location perform as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA. 10. Ensure that there is adequate Feet on Street availability area-wise /bucket-wise/ segment-wise and obtain daily updates from all collection executives on delinquent portfolio & initiate detailed account level review of high-ticket accounts 11. Ensure compliance to all Audit / Regulatory bodies as well as policies and procedures of the company Educational Qualification: MBA/PGDBA/PGPM or Equivalent

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

To underwrite mortgage business and manage the portfolio in assigned branch/location Core Responsibilities: o Review and assess a broad range of complex loan applications within defined guidelines and accordingly take decision or recommend for approval to higher authorities. o Under write proposals as per the laid down policies & procedure to honour the agreed SLAs and manage city/area business volumes. o Conduct personal discussion with customers to establish credit worthiness and ensure completion of credit/KYC documents and verification- telephonic, field & collateral visits. o Assess income to obligation ratios, loan to value ratios, in depth knowledge of rational behind calculation of ratios and its impact on loan performance over long tenures. o Maintain Portfolio MIS, Delinquency MIS and other operations related MIS of the cluster and regularly reporting the same. o Build and facilitate the best outcomes for clients by building and leveraging effective relationships with third parties o Take ownership of client queries and use industry knowledge and experience to overcome challenges and solve problems o Exceed service quality standards and strive for continuous process improvement o Undertake critical review of the credit proposals with a view to bring out the industry, business, financial, management and facility structure risk contained in the credit proposal. o Ensure collateral and other credit risk mitigation to facilitate the approving authority to take decision on the credit proposal. o Enable quick turnaround time of credit lending proposals for the mortgage business comprising of loan against property, and home loan business in close liaison with the sales team. o Undertake ongoing review of the credit exposures to ensure that the exposure continues to be bankable. o Facilitate critical review and documentation of the proposals and effectively monitor the client & collateral creditworthiness from the pre sanction to post disbursement phase & undertaking steps for risk mitigation, whenever required, while ensuring adherence to legal & documentation norms & policies o Manage the credit underwriting function of his/her branch and facilitate quick turnaround of credit lending proposals for the branch in close liaison with the local credit analysts and sales team. o Follow up and ensure recovery of quick mortality cases between 12 -18 MOV. Qualification : Graduate, Masters/Post Graduate Certifications : CA/MBA (Preferable)

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

To drive sales and ensure business targets are achieved o Aggressively drive the sales numbers and achieve the business targets for Retail loan products and through cross selling while continuing to enhance and upgrade the client relationships. o Retain and expand the company's base of customers for retail loan product so as to ensure repeat business or referralso Maximize sales through a network and relationships to ensure strong business o Develop and maintain strong liaisons with the clients for repeat business or referrals. o Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion. o Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area o Align with the team on ground lead generation activities for Sales. o Lead and supervise the team for the implementation of the growth agenda through appropriate training, motivation and deployment strategies o Constantly keep abreast on market trends and competitor intelligence so as to build and develop effective sales and marketing strategies o Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market. o Ensure compliance to all Audit / RBI regulations as well as processes, policies and reports as per company designed systems. Post Graduate/ Graduate in any discipline

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

RPMG: Portfolio Manager - Two Wheeler INTERNAL USAGE No. of Vacancies Reports to Area Collections Manager Is a Team leader N Team Size Grade AM/DM Business Retail Banking Department Retail Portfolio Management Group Sub - Department Flows Location PAN India About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank About the Role The Portfolio Manager for Mortgage products (Home Loan, LAP & Asha) is responsible for managing the portfolio of mortgage loans, ensuring NPA resolution, and achieving collection targets. This role involves handling the Risk - 60 portfolio, achieving resolution and normalization targets, and ensuring compliance with audit procedures. Key Responsibilities Portfolio Management Manage the portfolio of mortgage loan products including Home Loan, Loan Against Property (LAP), and Asha. Ensure maximum release from the NPA pool by achieving the required resolution target as per the business requirement. Ensure minimum addition to the NPA pool by maintaining the delinquency level. Achieve calling resolution targets for X & 30 buckets for mortgage products. Adhere to calling norm targets for mortgage products. Should have knowledge about SARFAESI Act and the linked secured process. Operational Management Oversee the collection process to ensure efficient and effective portfolio management. Monitor and analyze portfolio performance metrics and implement necessary adjustments. Ensure compliance with regulatory guidelines and internal policies. Engage defaulting members through telephone, emails, and physical visits to recover payments on defaulted accounts. Maintain daily activity logs of calls, physical visits, right party contacts, promises to pay, and promises to pay kept. Data Analysis and Reporting Collect, analyze, and interpret data to measure portfolio performance against established KPIs. Generate detailed reports on portfolio metrics and provide actionable insights. Identify trends, patterns, and opportunities for optimization. Process Improvement Continuously evaluate and enhance portfolio management processes and workflows. Identify opportunities to improve efficiency and effectiveness. Implement industry best practices and emerging technologies. Qualifications Graduation/Post-Graduation from a recognized institute. Minimum of 3 years of relevant experience in the NBFC/Banking industry. Desired Qualifications Knowledge and understanding of collections and market dynamics. Knowledge of regulatory guidelines and norms. Operational and system knowledge. Role Proficiencies Proven experience in portfolio management, preferably within the financial services industry. Strong analytical skills with proficiency in data analysis and interpretation. Excellent project management skills with the ability to prioritize and meet deadlines. Strong interpersonal and communication skills with the ability to collaborate effectively. Ability to manage complex client situations. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and meet deadlines.

Achieving business targets as laid down by acquiring new client relationships and maintaining them. Graduate in any discipline Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements Execute sales promotion activities to build customer interest in the TCFSL brand Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels Ensure compliance to all Audit / RBI regulations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

We are Hiring Cluster Sales Manager for a leading microhousing company based in several locations like Agra, Lucknow and Varanasi. Candidates with minimum 10 years of experience in Housing Finance can apply. Job title: Cluster Sales Manager Microhousing Business Location: Agra, Lucknow and Varanasi CTC: up to 14 LPA Experience: 10+ Years Qualification: Graduation Key Responsibilities Cluster Leadership & Strategy Lead and manage sales across the assigned microhousing cluster to meet revenue, disbursement, and profitability targets. Create and execute region-specific sales strategies, aligned with corporate goals. Team Management & Development Oversee and mentor Area/Branch Sales Managers, defining clear targets and accountability frameworks. Recruit, train, and coach talent; foster high-performance culture within a multi-branch environment. Business Growth & Portfolio Oversight Drive new customer acquisition and deepening of the microhousing loan portfolio. Analyze sales data, market trends, and performance KPIs to proactively adjust strategies. Financial & Compliance Management Ownership of cluster P&L, monitoring cost controls, portfolio quality, asset performance, delinquency, and audit compliance. Ensure strict adherence to internal risk guidelines, regulatory norms, and credit policies. Stakeholder & Customer Relations Maintain partnerships with builders, developers, banking correspondents, and regulatory bodies. Serve as key escalation point for client queries and major operational issues. Reporting & Coordination Deliver timely MIS reports and business reviews to senior leadership detailing cluster performance, challenges, and recovery plans. Collaborate across functions Marketing, Credit, Operations, Legal to align efforts and resolve issues. Ideal Candidate Profile Experience: 10-15 years in microhousing or micro-lending finance, with at least 5 years managing multi-branch clusters. Track Record: Proven ability to build teams, achieve clusters disbursement and revenue targets, and manage large portfolios. Skills: Strategic sales planning and execution Strong people leadership, data-driven, analytical mindset Excellent communication, stakeholder management, and negotiation capabilities Proficiency in CRM and MIS/reporting tools Familiarity with regulatory frameworks (NHB, RBI) and audit processes For further assistance contact /whatsapp: 9354909515, 9354909517 or write to kajal@gist.org.in hema@gist.org.in

We are Hiring Manager / Assistant Manager / Deputy Manager Legal for a Microhousing Company based in several locations such as Varanasi, Dehradun, Darbhanga and Jaipur. Candidates with minimum 4 years of experience in Non Litigation can apply. Job Title: Manager / Assistant Manager / Deputy Manager Legal (Micro Housing Business) Locations: Varanasi, Dehradun, Darbhanga and Jaipur Experience: 4+ Years Qualification & Experience: LLB required Strong analytical, interpersonal, and communication skills In-depth knowledge of property and related laws Proficient with legal systems and data management Compensation: Upto 6LPA Age Range: 25-30 years Key Responsibilities: Title Report Review & Approval Analyze and approve title search reports before property acceptance for mortgage or security creation. Provide legal guidance to business teams based on title search findings. Compliance & Quality Control Ensure stamping compliance and perform random checks on reports and property valuations to uphold standards. Identify and highlight risks associated with collateral and mortgage creation. External Counsel Coordination Liaise with external lawyers to investigate property titles. Discuss title issues and recommend remedial actions prior to security creation. Legal Drafting & Documentation Draft and review equitable and simple mortgage agreements, declarations, and undertakings related to mortgage securities. Customize legal documentation, standardize templates, and ensure branch adherence. Policy & Stamp Duty Advisory Update and revise legal policies; advise on stamp duties and regulatory compliance. Oversee the enforcement of security interests. Address compliance-related matters and draft structured lending agreements for builders. Retail Loan & Legal Notice Management Draft retail loan agreements and prepare responses to legal notices. MIS & Record Maintenance Maintain detailed MIS and records for all cases, including agreements, compliance documentation, checklists, and legal actions. For further assistance contact/whatsapp: 9811001663, +91 98119 95828, 9354909523 or write to jaishree@gist.org.in chhaya@gist.org.in maanvi@gist.org.in

We are Hiring Manager / Assistant Manager / Deputy Manager Legal for a Microhousing Company based in several locations such as Lucknow, Agra and Prayagraj. Candidates with minimum 4 years of experience in Non Litigation can apply. Job Title: Manager / Assistant Manager / Deputy Manager Legal (Micro Housing Business) Locations: Lucknow, Agra and Prayagraj Experience: 4+ Years Qualification & Experience: LLB required Strong analytical, interpersonal, and communication skills In-depth knowledge of property and related laws Proficient with legal systems and data management Compensation: Upto 6LPA Age Range: 25-30 years Key Responsibilities: Title Report Review & Approval Analyze and approve title search reports before property acceptance for mortgage or security creation. Provide legal guidance to business teams based on title search findings. Compliance & Quality Control Ensure stamping compliance and perform random checks on reports and property valuations to uphold standards. Identify and highlight risks associated with collateral and mortgage creation. External Counsel Coordination Liaise with external lawyers to investigate property titles. Discuss title issues and recommend remedial actions prior to security creation. Legal Drafting & Documentation Draft and review equitable and simple mortgage agreements, declarations, and undertakings related to mortgage securities. Customize legal documentation, standardize templates, and ensure branch adherence. Policy & Stamp Duty Advisory Update and revise legal policies; advise on stamp duties and regulatory compliance. Oversee the enforcement of security interests. Address compliance-related matters and draft structured lending agreements for builders. Retail Loan & Legal Notice Management Draft retail loan agreements and prepare responses to legal notices. MIS & Record Maintenance Maintain detailed MIS and records for all cases, including agreements, compliance documentation, checklists, and legal actions. For further assistance contact/whatsapp: 9354909516, 9354909510 or write to limi@gist.org.in , sameeksha@gist.org.in

we have opening in HDFC Bank as a sales officer if the candidates having experince in banking sector to them always welcome Product we want Home loan,Housing loan credit card,personal loan ,housing sales buiness loan

Role & responsibilities To source LAP files through banks internal and external channels To manage a team of HDB right from recruitment, training and sourcing mortgages business To achieve mortgages target for the designated area / branches / channels (internal and external) by driving the team towards the productivity benchmark To cross sell and source Insurance, CASA, credit cards, FD Ensure timely checks are done on health items Preferred candidate profile Graduation with background in LAP/HL/Working Capital Sales Knowledge of Competition & Current trends in financial Industry Sales and Influencing Skills, good communication Interested candidates can share their resume at pratik.adhiya@hdfcbank.com

From Financial services/banking Background.must have exp in selling Home Loans,Housing Loans & LAP. Responsible for sourcing business from eligible customer profile as per organization policy. able to understand customers need & explain products. Required Candidate profile Exp in relationship with customers.Good communication skills.Good persuasion & negotiation skills. exp in Leading large team.Must have exp in NBFC & background in Micro LAP ( Loan against Property)

Role & responsibilities Business and Financial Management : - Delivery in Volume - Insurance Achievement - Delinquency Customer Focus : - Possession of database of salaried and self employed customers. Portfolio Management People / Team : - Abe to source directly through the Market No. of rejects due to non-adherence in providing documents while logging in. Process / Quality Improvement : - Adherance to process and Quality manifested in a Login to Conversion ratio of 60% No.of rejects due to non-adherence in providing documents while logging in. Preferred candidate profile a) Understanding of Mortgage business b) Knowledge of local market conditions c) Competitor knowledge d) Knowledge of channels servicing the different financial institutions. e) Fundamental legal documentation understanding. Perks and benefits Medical Insurance of 5 Lakhs Sum Insured GPA + GTLI CUG Airtel Sim Card Performance Based Incentives

We are hiring smart sales professional on the rolls of AU Bank for the profile of Sales officer & Business Manager in Micro Business Loan vertical Locations- Jodhpur Interview Date - 8th -July-25 Timing - 10. Am to 4 PM Interview Venue - AU Small Finance Bank - Plot No. 39 Shanti one tower 5th Floor 11th A Road Sardarpura, Jodhpur Rajasthan 342001 Contact Person - Mr. Manish Gandhi & Mr. Abdul Danish . Job Responsibilities: 100% achievement of the assigned targets for sales and collection. Doing Marketing activities, leafleting, Canopy. Identifying new source of business prospect and areas. Coordinating with prospective customer and existing customers for sourcing new business . Serving customer queries and Build up customer relationship and develop brand value in the market. Attending all the customer queries and providing resolution of their issues accordingly. Portfolio Management in Co-ordination with Operations & Collection department. Physical verification of customer's residence, business and any other asset crucial from credit point of view and taking photographs. Following BM/PM and senior instruction , coordinating with FI, Collection , Valuation , Legal team for getting the desired visits reports done . Visiting the customers for first FI and meeting, taking the seniors to the customer place for visit and verification. Physical Verification of credit related documents like ITR'S, Bank Statements, receipts, ledger etc. and the property documents- Doing OSV ( Original Seen and verified) of these documents. Preparing basic CAM (Credit Appraisal Memo). Taking reference check of customer from local market and existing customers. Following policies & procedure as laid down by the company. Portfolio Management and visit to delinquent cases, doing collection of EMIs of such delinquent cases in calibration with collection team. Awareness, maintaining and stopping the Early Delinquency , Nonstarter cases in portfolio, train the team in order to be goal oriented and action oriented, deciding for the treatment of such cases wisely. Maintaining least OTC / PDD pendency and timely clearance of the same. Ensure to maintain non RPDC portfolio , all cases of portfolio should be ACH. Maintaining and collection of fresh bouncing cases EMI with charges as mentioned in policy, try to correct the operational errors and get the 100% cases repayment in NON PDC mode. collection of fresh data from open marketing activities for tele calling and self sourcing . Following of the leads so generated from this data receiving from telemarketing team . Completing the documentation of the files , filling the agreements , formats and other formalities for the disbursement of the case . Clearing all queries coming from credit , OPS , Legal , Valuation . Timely submission of daily MIS and sourcing data to reporting authority . Providing true and fair opinion based on customer's interaction. Clearing all the queries of the customer and make sure to clear him final ROI , Fees , Charges , and all other terms of the case absolute terms . Should not involve in any financial/non-financial transaction with the customer. Maintaining good and decent behavior while dealing with the customer, visiting his property, shop , go down and specially while taking photos of the property and house and surrounding with permission of the customer. Conducting the customer reference checks with at most sincerity and maturity - so the goodwill of the client should not be hampered or no defame should be there . Be sure not to disclose any financial or personal information of the existing / new clients with any ( existing / prospective clients ) or to anybody whomsoever outside company. Desired Profile: Min- 3 Years to 10 Year of experience in sales Age- Max 40 Should be comfortable with smart phones and computers and able to execute the basic functions on both the platforms, good knowledge of local demographics, Bearing KYC , NOC from other institution ( if coming from another FI/ employer) Should be preferably from local area having geographical knowledge of the place Customer Focus, Integrity Inclination towards Action and Urgency, Dynamic Growth Hard Work and orientation towards detailing

Job Description Job Title : SME Reporting to : Team Manager/Team leader, Operations Objectives The SMEs objective is to actively assist a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He / she will report to the Team leader/Team Manager, Operations, who will be the first point of contact for any issues, questions, or concerns. Key Result Areas (KRAs) Operations: SME needs to be an expert in US Mortgage Loss Mitigation process (End to End) especially in Loan Document Intake, Trial Payment Plan Monitoring, Mod Fulfilment and identifying all kinds of Loss Mitigation documents. 4+ years experience working with US Mortgage Loss Mitigation in a servicing/collections environment. 1+ years of experience working with Fannie Mae, Freddie Mac, and Government guidelines required. The SME is responsible for maintaining constant Loss Mitigation end to end process knowledge in the team. Maintaining and documenting all process and investor updates received from the business area. Will be a part of clients calls as required and will be responsible to update the teams alongside the Supervisors. Regular cascading / providing training/ refreshers sessions on updates latest updates received from business and investors to all team members. Conduct the regular knowledge checks with the teams. Actively involved in suggesting and driving process improvements. Should have multi-tasking skills as a Trainer / QC / Processor and conduct refresher trainings / handle Quality sessions as per process requirement. Monitor and coach underperformers to improve their quality and efficiency. Be a part of the regular production and produce agreed numbers. Address and ensure resolution on all process related queries of the team members. Qualification: Graduate any discipline. 4 - 5 years of experience in BPO, US Mortgage/ Data Processing background. Minimum of 2 years in the Sr. Loss Mitigation/ Default Servicing / escrow Skill Sets Experience in Loss Mitigation, foreclosure, bankruptcy, and mortgage servicing life cycle. Should have knowledge of banking industry rules and regulations, and government regulations regarding Loss Mitigation/ Default Servicing / escrow The ability to multitask and follow mortgage-servicing guidelines accurately is imperative. Need to be well-versed with US Regulatory and investor guidelines. Good interpersonal skills Good written and verbal Communication skills Analytical and good judging skills Ability to grasp and learn quickly. Ability to coach Self-motivated MS Office Knowledge Ability to plan. Should be able to prioritize the daily work. Flexibility to work in different shifts. Open to work in night shifts If interested, please share your resume to priyadarshini.narayanan@cognizant.com