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MNC Hiring TECH Support | PUNE | International BPO | Immediate Joiner

MNC Hiring TECH Support | PUNE | International BPO | Immediate Joiner

Hiresquad

0 - 5 years

3 - 8 Lacs

Pune

Posted:2 weeks ago| Platform:

Apply

Skills Required

Technical Support tech support O365 Admin Configuration MS Exchange DNS Hardware Support Intune Troubleshooting CCNA Exchange Online DHCP Active Directory Communication Skills Desktop Support Service Desk Microsoft Technical Voice Process SCCM Sharepoint Onedrive

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring for Office 365 || Networking || Active Directory

Freshers/ Experienced (Min 1yr exp in International)

Must have 1 year Hands on experience of Active Directory ,o365,dns,dhcp,networking

Required Candidate profile

Candidates should have strong knowledge & experience in Active Directory, O365, EPS, Microsoft & its products, DNS, DHCP, RFC, OneDrive, etc. (Into International Process)

Freshers are also welcome; up to 1 year of tech support experience preferred

Job Title:

Provide technical support to international customers via phone, email, or chat
Troubleshoot software/hardware issues and guide users through step-by-step solutions
Escalate unresolved queries to the appropriate internal teams
Maintain accurate records of customer interactions and resolutions
Meet performance metrics including customer satisfaction, issue resolution time, and quality standards

Requirements:

Graduate / UG (any stream)
Excellent communication skills in English (both verbal and written)
Basic understanding of technical concepts (networking, OS, hardware/software)
Willingness to work in rotational shifts and on rotational offs
Freshers are welcome; up to 1 year of tech support experience preferred

Perks & Benefits:

Both way cab facility
Opportunity to work in a fast-paced, international work environment
Career growth and upskilling opportunities

Interested in Joining?

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