Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
Are you prepared for an exciting career opportunity that will give your professional journey a significant boost If your answer is yes, then consider joining us for dynamic roles in Sales, Presales, and Technical positions. At our organization, you will have the opportunity to collaborate with prestigious clients, including Fortune 500 companies and our esteemed MNC Partners like Microsoft, Oracle, Sophos, Fortinet, Symantec, and McAfee. If you are eager to make a positive change in your career path, we encourage you to reach out to us at hr@ldsinfotech.com. Company Name: LDS Infotech Pvt Ltd Company URL: https://www.ldsinfotech.com/ Location: Mumbai Position: L3 Engineer - Server Level Support Number of Openings: 3 Years of Experience: 5 Department: L3 - System Engineer Working Days and Time: Monday to Saturday, 10:00 AM to 7:00 PM, with the 2nd and 4th Saturday off Working Status: Working from Office Job Profile: Educational Qualifications: Graduate/MBA/B.E with knowledge in the IT field Key Technical Skills: - Windows Administration, preferably Windows Server - Hands-on experience with Active Directory, DHCP, DNS, IIS, Antivirus, etc. - Knowledge of MS Exchange Responsibilities: - Installation and troubleshooting of Windows Servers and Desktop Operating Systems - Configure Active Directory, including creating Domain Controller, Additional Domain Controller, DNS, DHCP, and Group Policies - Provide L3 Support for troubleshooting server hardware and Operating System-related issues - Strong knowledge in Active Directory, MS Exchange, O365, Windows clustering, volume management, patch management, backup strategy, monitoring solutions, and capacity planning - Excellent communication and presentation skills - Experience in working with onshore-offshore model support - Team management, mentoring team members, and project documentation - Ability to learn new technologies and adapt to complex environments Networking Skills: - Basic concepts of networking such as TCP/IP, SMTP, FTP, etc. - Hands-on experience in network design, crimping, and patching Security Products: - Disaster Recovery solutions and knowledge of Firewall/IT Security - Basic concepts of Antivirus with sound knowledge of popular AV solutions like McAfee, Symantec, Trend Micro, Kaspersky, etc. - Installation, up-gradation, and migration of Antivirus Server - Basic Firewall/UTM configuration and troubleshooting skills Virtualization Products: - Proficiency in Microsoft Hyper V and VMware Salary Package: As per industry standards Functional Area: Installation and Troubleshooting of Windows Servers and Desktop Operating Systems Reporting to: Manager Number of Persons Reporting to Candidate: Manager Position Requires Traveling: Yes (Field Calls) - Traveling allowance provided for client visits Join us at LDS Infotech Pvt Ltd for an enriching career experience in the vibrant city of Mumbai!,
Posted 2 days ago
0.0 - 3.0 years
5 - 9 Lacs
Mumbai
Work from Office
Looking to onboard a skilled IT Content Writer with 0 to 3 years of experience to join our team in Mumbai. The ideal candidate will have excellent writing skills and the ability to create high-quality content for various platforms. Roles and Responsibility Develop and implement content strategies to engage target audiences. Create high-quality, engaging content for websites, blogs, and social media channels. Conduct research to stay updated on industry trends and developments. Collaborate with cross-functional teams to ensure consistency in branding and messaging. Edit and proofread content for accuracy, clarity, and grammar. Meet deadlines and deliver content on time. Job Requirements Strong understanding of IT services and consulting industry trends and technologies. Excellent writing, editing, and communication skills. Ability to work independently and as part of a team. Strong research and analytical skills. Familiarity with content management systems and blogging platforms. Ability to adapt to changing priorities and deadlines. About Company AQM Technologies Pvt Ltd is a leading provider of IT services and consulting solutions, committed to delivering high-quality results and exceeding client expectations. Additional Info The selected candidate will be required to work from the office in Mumbai.
Posted 4 days ago
3.0 - 8.0 years
4 - 8 Lacs
Gurugram
Work from Office
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft Active Directory Good to have skills : salesforceMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. Collaboration with vendors and service management teams will be essential as you analyze and resolve issues, contributing to a seamless operational flow and enhancing overall service delivery. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and maintenance of operational documentation to ensure clarity and consistency in processes.- Engage in continuous learning and skill enhancement to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Active Directory.- Strong understanding of user account management and security policies.- Experience with troubleshooting and resolving technical issues related to Active Directory.- Familiarity with group policy management and implementation.- Knowledge of directory services and their integration with various applications. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Active Directory.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 4 days ago
1.0 - 6.0 years
3 - 8 Lacs
Noida, Pune, Delhi / NCR
Work from Office
Active Directory || Tech Support || Server Support || O365 || Exchange Grads/ UGs Salary up to 3.5lpa - 8.4lpa (Based on last salary 25-30% hike) Location- Gurugram / Pune Excellent comms & written skills Call for more details Required Candidate profile Need strong knowledge & experience in Active Directory, DNS, DHCP, O365 & it's products, FSMO, Group policy, etc. Candidate must have excellent communication skills. Must have exp into DNS / DHCP / Telnet / Share point / FSMO / Group Policy / In tunes / EXOP / ODSP / Active Directory / O365 / EPS Etc. Role: Technical Support - Voice / Blended Perks and benefits Both side Cabs Interested can share their resume on ankita2.jobfinder@gmail.com ' CALL- 8840819455
Posted 1 week ago
3.0 - 5.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Microsoft Exchange Server Admin. Experience: 3-5 Years.
Posted 1 week ago
7.0 - 12.0 years
7 - 12 Lacs
Gandhinagar, Pune, Ahmedabad
Work from Office
Responsibilities and Duties Act as L2 escalation point for unresolved cases and come up with a technical way ahead for challenging and unsolved IT SD Support cases Work on other newly assigned cases from queue as per queue management. Acts as technical mentor on floor to offer quick technical assistance to engineers. Trains new hires with IT SD technical training program. Train, coach, and mentor L1/L2 Technical Support Engineers on technical aspects. Acts as problem manager to come out with resolution for IT SD escalations. Demonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniques Acts as technical SME on floor for ticket resolution. Create internal and end users KB Articles. Conduct technical awareness and troubleshooting trainings for existing staff. Create SOP on recurring issues to capture troubleshooting steps. Vendor management for product related deployment, upgrade, and escalation management. Ensure ticket documentation, categorization and classification are precise. Ensure compliance and process adherence in all transaction and service delivery. Partner with cross-functional teams to assist with troubleshooting Major Incidents impacting IT services as needed. Work in 24X7 rotational shift to provide round the clock IT Support to customers as per scheduled shift roster. Identify opportunities to improve First Contact Resolution of Incidents by Service Desk, by partnering with wider IT functions, proactive documentation/communication. Take ownership and deliver on tasks assigned related various IT projects. Knowledge and understanding of best practice frameworks (such as ITIL, ISO20k). Desired skills & competencies Bachelor's degree in computer science, Information Technology, or related field. Expert in Microsoft products / solutions like desktop and server O.S., AD/Domain controller, WSUS, Bit locker, Azure AD, O365. Sound knowledge of Endpoint security, DLP Products, WDS, SCCM. Sound knowledge of windows OS, MS Severs, endpoints hardware and related troubleshooting At least 5 years + years of total IT experience with minimum 2 years of experience with IT Helpdesk / service desk in resolving technical escalation at level 2 and above profile. Microsoft/O365/Azure Certification. Networking, security certification is an added advantage. Drive, self-motivation, and ability to work under own initiative. Proactive and creative, Attention to detail, Excellent research skills. Excellent English communication skill (both Written & Verbal).
Posted 1 week ago
1.0 - 6.0 years
4 - 5 Lacs
Hyderabad
Work from Office
Required min 1 year of experience in IT Service Desk(International) Must have Hands on exp on Microsoft Applications and Windows OS Location- Hyderabad 5 Days working WFO| Rotational Shifts CTC- 5LPA+ Variables Any Graduate
Posted 1 week ago
2.0 - 10.0 years
4 - 12 Lacs
Bengaluru
Work from Office
Key Responsibilities Administer and maintain MS Exchange versions (2013/2016/2019) and on-premise infrastructure, including backup and restore procedures, mailbox management, and public folder replication. Provide advanced support for Exchange Online services, including hybrid configurations, mail flow troubleshooting, and message tracking. Configure and troubleshoot remote email access using Outlook and OWA. Manage and maintain anti-SPAM products and Enterprise Vault Servers. Architect, design, and implement solutions using Office 365 services, including Exchange Online, SharePoint Online, Microsoft Teams, and Security & Compliance. Handle Tier 3 operations and assist Tier 1 and 2 teams with complex issues. Troubleshoot advanced Office 365 issues using tools like PowerShell and diagnostic tools while adhering to SLA timelines. Collaborate with cross-functional teams to identify and resolve global technical issues. Monitor system performance and provide root cause analysis for complex issues. Execute projects related to migrations, new implementations, and system improvements for Office 365. Provide detailed reporting on Office 365-related tasks and tickets. Required Technical Skills Extensive knowledge of Windows Server OS (2008, 2012, 2016, 2019) and desktop environments (Windows 10/11). Proficiency in MS Exchange protocols (SMTP, POP3, RPC/HTTPS, MAPI/HTTPS). Experience with Exchange Hybrid Configurations and Azure AD Connect implementations. In-depth understanding of Office 365 features, including DKIM, DMARC, transport rules, DLP policies, and retention/archival policies. Knowledge of SharePoint Online architecture and Microsoft Teams troubleshooting. Advanced capabilities in tools like PowerShell, MFCMapi, IDFix, and diagnostic utilities. Experience with ADFS Single Sign-On and backup/restoration tools for Exchange environments. Strong grasp of network protocols (TCP/IP) and DNS mail traffic flows. Eligibility Criteria Minimum of 8-10 years of relevant experience. At least 2 years of experience as a Level 3 engineer. Bachelor s degree or higher in a related field. Microsoft certifications for Office 365 workloads are a plus. Behavioral Skills Excellent communication and customer handling skills. Strong analytical and problem-solving abilities. Ability to manage multiple tasks and deliver results within timelines. Highly organized and a team player. Quick decision-making and a proactive approach to issue resolution. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive.
Posted 1 week ago
1.0 - 6.0 years
3 - 8 Lacs
Gurugram
Work from Office
Technical Support Min exp 1+ year in (active directory, DNS, DHC server) Upto 8lpa Gurgaon location Immediate Joiner Call: 8448387768 sakshitiwari.img@gmail.com Required Candidate profile Skills: DNS, DHCP, O365, Window server, Active Directory, EPS, Trouble shooting
Posted 1 week ago
5.0 - 8.0 years
4 - 6 Lacs
Kolkata
Work from Office
Design,implement,maintain & troubleshoot AD domain,Exchange & Messaging,Administer & support MS Exchange Server,Manage & support MS Exchange Online within MS 365,mail flow rules & antispam/malware policies, Also monitor Azure health,performance.
Posted 1 week ago
0.0 - 3.0 years
2 - 5 Lacs
Gurugram
Work from Office
We are looking for a skilled Content Writer to join our team at FRETRON, contributing high-quality content that resonates with our audience. The ideal candidate will have excellent writing skills and the ability to create engaging content. Roles and Responsibility Develop and implement content strategies to achieve business objectives. Create high-quality, engaging content across various platforms. Conduct research to stay updated on industry trends and developments. Collaborate with cross-functional teams to ensure consistency in messaging. Edit and proofread content for accuracy and quality. Meet deadlines and deliver content on time. Job Requirements Proven experience as a Content Writer or similar role. Excellent writing, editing, and communication skills. Ability to work independently and collaboratively as part of a team. Strong research and analytical skills. Familiarity with content management systems and social media platforms. Ability to adapt to changing priorities and deadlines.
Posted 1 week ago
1.0 - 6.0 years
4 - 8 Lacs
Gurugram
Work from Office
Min exp 1 year in active directory, DHS, DHCP server Package 8.4 lpa Gurgaon location Call on 7042331616 or drop cv on supreet.imaginators@gmail.com
Posted 1 week ago
1.0 - 6.0 years
4 - 6 Lacs
Hyderabad
Work from Office
Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Hyderabad *Kindly note this a work from office role with job location in hyderabad Profile - Technical Support Executive Job locatio n - Hyderabad Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your telephonic interviews scheduled kindly call/Whatsaap *Ayush 8109195240 *Khushi 7869457739 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.
Posted 1 week ago
1.0 - 6.0 years
5 - 8 Lacs
Gurugram
Work from Office
Hiring For Office 365 - Technical Support - B2B Process Gurgaon location Any graduate with 1 year experience into active directory can apply 5 days working 2 roster off Night Shifts Both side cabs Salary Upto 8.40 Call/WhatsApp Meenakshi 9810963147 Required Candidate profile Candidate must have excellent communication skills. Must be an immediate Joiner who can join in within a week. Should have exp into Active Directory. Must be ok with 18m service agreement too. Perks and benefits Incentives Cabs
Posted 1 week ago
1.0 - 6.0 years
5 - 8 Lacs
Gurugram
Work from Office
Hiring For Commercial Business B2B Process Grad/UG with 1 year exp into AD can apply. Salary upto 8.40 LPA Night shifts 5 days working, 2 offs Both side cabs Gurgaon Immediate joiners only Call/WhatsApp Swati 9354911204 Yashraj 9910986621 Required Candidate profile Candidate must have excellent communication skills. Must have exp into DNS / DHCP / Telnet / Share point / FSMO / Group Policy / In tunes / EXOP / ODSP / Active Directory / O365 / EPS Etc. Perks and benefits Both side Cabs
Posted 1 week ago
0.0 - 5.0 years
4 - 8 Lacs
Pune
Work from Office
Required:- Problem Solving and Troubleshooting Skills & thinks logically. Working knowledge of Windows Servers, AD, DHCP, DNS Passion for Technology curious, has desire to learn, doesn’t rely on past knowledge, stays on top of latest technologies Required Candidate profile Microsoft® Windows NT® Server & 2000 Server & NT Workstation & Windows 2000 Professional MCP/MTA/MCSA/MCITP/MCSE Certified in Windows® Server Operating Systems Cloud Computing, Exchange Servers
Posted 2 weeks ago
5.0 - 10.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Good understanding of Azure AD and CA Policies etc. Excellent Knowledge on Exchange and Office 365 PowerShell scripts. Exchange Server Administration & Migration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure. Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues. Microsoft Teams (L3), M365 Exchange Online, M365 Mailbox Migration Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Good understanding of Azure AD and CA Policies etc. Excellent Knowledge on Exchange and Office 365 PowerShell scripts. Exchange Server Administration & Migration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure. Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues. Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Good understanding of Azure AD and CA Policies etc. Excellent Knowledge on Exchange and Office 365 PowerShell scripts. Exchange Server Administration & Migration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure. Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues. Deliver /div> Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Good understanding of Azure AD and CA Policies etc. Excellent Knowledge on Exchange and Office 365 PowerShell scripts. Exchange Server Administration & Migration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure. Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues.
Posted 2 weeks ago
1.0 - 2.0 years
6 - 10 Lacs
Bengaluru
Work from Office
YOUR IMPACT: Achieve high levels of customer satisfaction when responding to customer requests via phone or email Troubleshoot technical issues with the tools and skills after product training, often working with issues that could not be resolved at previous support levels Ensure customer has best product that suits their needs Participate in the content creation lifecycle for support documentation WHAT THE ROLE OFFERS: Assist customers with live and deferred transactions via phone and email with technical support inquiries. Provide advanced troubleshooting on issues including but not limited to, missing data and advanced technical issues. Learn the technical architecture of company products. Work independently to solve customer issues and own case work by diagnosing, troubleshooting, and resolving software, application, hardware, data transport, and network issues related to service and product offerings Manage multiple customer cases simultaneously, ensure all case-related information and activities are accurately documented, and provide timely progress updates to customers and account managers to maintain service level agreements Work with Tier 2 and Tier 3 engineers on technical escalations, bug and a feature request Assist customers and alliance partners troubleshoot and successfully complete disaster recovery tests within a scheduled window of time Become trained to support additional products within the product suite Make business-critical decisions that help customers or partners understand proper data protection techniques to ensure full recovery when needed Properly escalate cases to the appropriate teams as needed based on issue complexity and process documentation. Work closely with these teams to identify new trends/resolutions. Assist in the content creation/editing process for our knowledge Bases by creating and editing content as necessary based on findings within your support interactions. This includes but is not limited to documenting new issues and solutions, editing existing content for clarity, and identifying content that is no longer relevant. WHAT YOU NEED TO SUCCEED: Ideally, 6 months - 1 years experience supporting windows applications Minimum 6 months of answering Inbound call experience for supporting global customers. AS, BS or BA degree in a computer related field preferred. Equivalent work experience will be accepted in place of the education requirement. Must possess highly developed interpersonal and communication skills, and the ability to work with an extensive variety of customers. Must be able to work with difficult customers and situations and still maintain a high level of customer satisfaction. Must be able to maintain a professional demeanor when working with difficult or challenging customers. Heavy telephone usage. Experience with configuration and implementation of Microsoft and/or Linux based servers. Knowledge of Active Directory and Microsoft Exchange. Knowledge of WAN and Network protocols (WINS, DNS, DHCP, TCP). Ability to analyze technical problems without visual contact with the machine. Excellent learning skills. Experience with troubleshooting Cloud based backup and hosted exchange applications with Windows/Mac OS environments (To include but not limited to Outlook, Teams, OneDrive, SharePoint, Intune) Experience with mail configuration on android/IOS mobile devices Ability to utilize available resources to the fullest; must have excellent computer skills. Ability to organize and manage multiple priorities. Demonstrable ability to define problems, gather data, establish facts, and draw valid conclusions. Adept at articulating and responding both verbally and in writing to common inquiries or complaints from customers and partners.
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Kolkata
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Microsoft Exchange Server Admin Experience : 3-5 Years.
Posted 2 weeks ago
5.0 - 8.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations End Point Security Engineer 5-8 years of experience in ensuring security policies are in place and enforced. They manage endpoint protection, encryption, and compliance policies to secure the devices through endpoint management solutions. Relevant Experience: Understanding Customer's security posture and requirements and replicating them in Intune. Setting up BitLocker encryption Configuring compliance policies, and managing security baselines Managing security settings such as firewall rules, Defender policies, and device compliance settings Collaborate with cross-functional teams to understand business requirements and translate them i Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Microsoft Active Directory Admin. Experience: 5-8 Years.
Posted 2 weeks ago
1.0 - 3.0 years
9 - 14 Lacs
Bengaluru
Work from Office
The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Role: Infrastructure Engineer Department: Information Technology Levels: II Status: Full Time Basic Function and Scope of Responsibility: The Infrastructure Engineer is primarily responsible for engineering, configuration, installation, maintenance, and upgrade of the Company"™s infrastructure, including physical and virtual servers, storage, backups, and disaster recovery planning. This role requires deep technical expertise, strategic thinking, and the ability to lead complex projects. Essential Job Duties: Level I - Minimum Assist in research, evaluation, and recommendation of hardware and software such as servers, storage (SAN/NAS), and backup software. Assist in supporting corporate servers, user desktops, etc. Assist in designing, configuring, or upgrading the virtual server environment. Assist with basic troubleshooting of backup and archiving. Assist in identifying, diagnosing, and resolving connection, reliability, or performance issues. Keep the workroom neat, organized, and secure. Work under close to moderate supervision with limited latitude for independent judgment. Consult with senior peers on non-complex projects to learn through experience. Apply basic application management and administration skills with a moderate level of proficiency. Represent the department and the organization favorably and in accordance with established Company standards and associate attributes. Work within defined ITIL processes such as change and incident management. Other duties as assigned by management. Level II "“ Fully meets the responsibilities of Level I plus the following: Manage Windows patching, security updates and software rollouts for all sites. Research, evaluate, and recommend hardware and software such as servers, storage (SAN/NAS), as well as backup software. Support of corporate servers in on-premise, hybrid, and cloud environments. Design, configure, or upgrade server and storage environments. Assists with advanced troubleshooting, backup, and archiving. Identify, diagnose, and resolve connection, reliability, or performance issues. Work within and assist with the management of defined IT processes and procedures, including Systems Development Life Cycle methodology. Work with little to no supervision with latitude for independent judgment. Consult with senior peers on medium to complex projects. Assist in overseeing the primary activities of individual contributors (see above) to ensure completion of tasks and attainment of departmental goals. Essential Knowledge, Skills, and Abilities: Level I - Minimum Bachelor's degree in computer science, business, or equivalent experience Minimum of 1-3 years of experience with server support a must. Active Directory, Domain Management, and Group Policy Experience. Windows Deployment Services Experience. Critical thinking and problem-solving ability Ability to multi-task Knowledge of reference lab operations and processes a plus Knowledge and management of System Development Lifecycle Methodologies a plus Experience in maintaining technical documentation to ensure efficient planning and execution Goal-oriented, with excellent time management and organizational skills Excellent interpersonal skills, with the ability to interact effectively and work efficiently with people at all levels in an organization Excellent verbal & written communication skills Keenly attentive to detail Ability to keep sensitive information confidential High level of proficiency with PC-based software programs including MS Office suite and project management tools, MS Project preferred Level II "“ Fully meets the qualifications of Level I plus the following: Minimum of 3-7 years server support a must, preferably Windows 2019, 2022 & 2025 server Minimum of 3-7 years of experience managing VMware and Hyper-V virtual server environments Minimum of 3-7 years in managing, designing, configuring, and upgrading backup solutions Minimum of 3-7 years managing, designing, configuring, and upgrading monitoring solutions Experience supporting Microsoft Exchange environments Experience supporting Linux server environments. Experience managing automated enterprise patching and software deployments. Experience using and applying System Development Lifecycle Methodologies Previous experience in a reference lab or similar regulated/controlled environment Basic scripting experience in a common scripting language such as PowerShell or Python. Experience using an automation platform such as Ansible, Chef, or Puppet. Additional Information Physical Requirements: Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, access file cabinets, and other items stored at various levels, including overhead Ability to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group setting Ability to continuously operate a personal computer for extended periods of time (4 or more hours) Mental acuity sufficient to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions The essential physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. As an employee of Eurofins, I understand that it is my duty and responsibility to uphold the Corporate Values and Code of Conduct at all times. If I have any questions regarding my job description or any duties or requirements contained within, I understand it is my responsibility to share these concerns with my manager and/or Human Resources. Eurofins is committed to promoting an equal employment opportunity workplace environment and is an equal opportunity employer. It is the policy of the Company that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, citizenship, pregnancy, genetic information (GINA), disability, military and/or veteran status, and/or any other status protected by applicable Federal, state, or local law. The Company"™s policy is to recruit, hire, train, promote and administer all employment-related matters on the basis of an individual's qualifications, abilities and efforts without regard to protected
Posted 2 weeks ago
15.0 - 20.0 years
10 - 14 Lacs
Chennai
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Servicenow Tools Administration Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business objectives and user needs. Your role will require you to facilitate communication between stakeholders and the development team, ensuring that all parties are informed and engaged throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in Servicenow Tools Administration.- Good To Have Skills: Experience with ITIL processes and frameworks.- Strong understanding of application lifecycle management.- Experience in scripting and automation within ServiceNow.- Familiarity with integration techniques and APIs. Additional Information:- The candidate should have minimum 7.5 years of experience in Servicenow Tools Administration.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
4.0 - 5.0 years
0 - 0 Lacs
Bengaluru
Work from Office
Designing and setting up continuous workflow & connected experience with Microsoft Apps, Office and Office 365 administration (including Teams and OneDrive) and PC apps, across teams and groups of the organization
Posted 2 weeks ago
1.0 - 6.0 years
2 - 7 Lacs
Pune
Work from Office
International Voice Process Min. 1Yr+ Strong Technical Exp. into Active Directory, DHCP, TCP, IP, Technical trouble shooting Excellent communication skills Work from Office CTC - Upto 8.4L Loc. - Pune Required Candidate profile Contact Aparupa (9311697179) aparupa.imaginators@gmail.com
Posted 2 weeks ago
3.0 - 8.0 years
10 - 14 Lacs
Kolkata
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Active Directory Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving discussions, ensuring that the applications are aligned with business objectives and user needs, while maintaining a focus on quality and efficiency throughout the project lifecycle. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate communication between stakeholders to ensure project alignment and clarity.- Mentor junior team members, providing guidance and support in their professional development. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Active Directory.- Strong understanding of application design principles and best practices.- Experience with application configuration and deployment processes.- Familiarity with troubleshooting and resolving application-related issues.- Ability to work collaboratively in a team environment, fostering a culture of inclusivity. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Active Directory.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
39581 Jobs | Dublin
Wipro
19070 Jobs | Bengaluru
Accenture in India
14409 Jobs | Dublin 2
EY
14248 Jobs | London
Uplers
10536 Jobs | Ahmedabad
Amazon
10262 Jobs | Seattle,WA
IBM
9120 Jobs | Armonk
Oracle
8925 Jobs | Redwood City
Capgemini
7500 Jobs | Paris,France
Virtusa
7132 Jobs | Southborough