Customer Support Executive (International Tech Voice and Chat Process)

1 - 4 years

2 - 4 Lacs

Posted:10 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Tech Mahindra (International Technical Voice Process) is hiring!

Designation: Customer Support Associate

Process: International US Telecom (Inbound Voice)

Nature of Job: Technical Voice/Chat Process

Work Location: Noida, Embassy Galaxy, Sector 62

Interview Mode: Virtual

Job Type: WFO (Work From Office)

Shift & Working Days

• Night Shift (US Time Zone)

• 5 Days working | 2 Rotational Week Off

Education & Experience

• Any Graduate / Undergraduate

• Minimum 6 months International Technical BPO Voice and also Chat BPO experience mandatory

  • Ability to troubleshoot the hardware and software system queries

• Fresher Not Eligible

Interview Rounds

• HR Round

• OPS Round

• Language / Communication Assessment

• Voice Assessment Round

  • All assessments will be conducted at office location (No phone access allowed during assessment)

Documents Required

• Aadhar & UAN Card

• All academic documents

• All experience proofs

• Photo ID

• Last 3 salary slips (if experienced)

-

Annual CTC range -

Experience- Annual CTC

--> 6-12 Months

4,40,000

--> 12-18 Months

4,80,000

Benefits

• Performance Variable Pay up to 10%

•Total 20,000 Loyalty Bonus

- 10,000 in 7th Month Salary

- 10,000 in 13th Month Salary

-

Transport

• 2-way transport facility available

• 500 deduction per month for company transport

For more details and getting your interview scheduled please contact (HR Spoc Person)

HR Jagriti Tiwari @ 8076469725 or whatsapp your resume on the same number

HR Ruchi Shakya @9259309658

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Tech Mahindra

Information Technology & Services

Noida

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