Mid Level Operations Engineer

Veltris

3 - 5 years

5 - 9 Lacs

bengaluru

Posted:6 days ago| Platform:

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Skills Required

spring boot java kafka operational risk management mongodb team management production preventive action documentation auditing career development problem management regulatory requirements performance review quality assurance qms root cause

Work Mode

Work from Office

Job Type

Full Time

Job Description

Own operational oversight for services running on a Java-based microservices platform.
Act as the primary escalation point for production incidents; lead incident response and communication.
Drive post-incident reviews (blameless RCAs) and embed learnings through preventive actions.
Maintain service dashboards, alerts, and incident tooling (e.g., PagerDuty, Datadog). Technical Leadership
Guide operational practices across services built usingJava (Spring Boot),Kafka,MongoDB and related technologies.
Oversee monitoring, observability, and performance tuning usingDatadog,ELK,Prometheus, or similar tooling.
Problem Management & Root Cause EliminationLead proactive and reactive problem management efforts. Identify recurring production issues and collaborate with engineering to design permanent solutions.
Track and reduce operational toil via automation and tooling improvements.
Change Enablement & Service OnboardingPartner with development teams to onboard new services with production readiness standards.
Ensure all services meet requirements for monitoring, logging, documentation, support, and resilience before go-live.
Support safe, rapid change practices including canary releases, feature flags, and progressive delivery.
Team Management & LeadershipLead and mentor a team of operations engineers and/or SREs. Manage performance reviews, career development, and day-to-day team workload. Foster a high-performance culture with strong accountability, collaboration, and a learning mindset.
Continuous Improvement & DevOps Practices
Drive automation and self-service initiatives to reduce manual intervention and operational burden.
Champion observability best practices (metrics, traces, logs) and error budget tracking.
Promote DevOps culture and continuous feedback loops between engineering and operations.
Governance, Risk & Compliance
Ensure operational processes comply with security, privacy, and regulatory requirements (e.g., SOC 2, ISO 27001).
Manage operational risks, service continuity plans, and audit readiness.

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