Designation : Virtual Conference Video Operator Location : Hyderabad Experience : 3 - 6 Years Roles & Responsibilities: To succeed, what traits you will need to naturally possess 1. Par excellence English Language Written, Spoken & Listening skills ( Multi-national customer environment) 2. Engages a customer with ease, finesse & patience 3. A multi-tasker who thrives in a work-day , filled with tech savvi -ness (multiple apps, tools, office tools, the PC etc.) 4. A natural trouble-shooter and problem-solver; manages irate customers with ease 5. Open and adaptable mindset 6. Confidence & courage 7. A work ethic filled with commitment, ownership and a die-hard nature to succeed 8. A learning-enabled mindset What past experiences we greatly value Customer-facing Hospitality & Hotels Customer-facing Airlines Customer-facing Video Conferencing & Event Products Customer-facing SaaS Product company Customer- facing Technical Support (IT, ITeS ) Customer-facing Video & Unified Communication Hardware Products or Any (Optional ) . What we promise you in return In addition to an industry-best Compensation & Benefits package - a Reward & Recognition framework that shall keep you monetized, enthused, excited and engaged!! A work environment that is equipped with the latest in Unified Communication Platforms (a skill that is the next-gen demand in the Global workforce) A fun and action filled environment that is learning, designing, building and growing on-the - go Customer engagement opportunities with some of the top leaders of the world. Customer management techniques and tricks that you would have never before indulged in! A Learning environment interacting with people & teams across continents and industry domains; learn from the best! A daily journey of tasks, challenges, problem-solving & troubleshooting
We are looking for an experienced AI/ML Engineer, who can execute projects end to end and take then to production pipeline. The candidate is expected to lead the AI/ML work across multiple projects, working along with other Data Scientists, ensuring clear understanding and translation of requirements for the team and proposing optimized solutions. He / She would also need to work on Ad hoc time bound POC s. Capability building and team upskill would also be expected from him / her. We would want him / her to share the knowledge with other team members and bring them up to the same level , which includes conducting learning sessions across teams and monitoring the progress of the team members. Requirements [Primary Skills]: Design and develop various machine learning and deep learning models and systems for high impact consumer applications ranging from predictive safety, content personalization s, search, virtual assistant, time series forecasting and more. Work with a broad spectrum of state-of-the-art machine learning and deep learning technologies, in the areas of various machine learning problems such as multilingual text classification, language modelling and multi-modal learning. Create metrics and configure A/B testing to evaluate model performance offline and online to inform and convey our impacts to diverse groups of stakeholders. Analyse and produce insights from a large amount of dynamic structured and unstructured data using modern big data and streaming technologies Produce reusable code according to standard methodologies in Python, Scala or Java Collaborate with cross-functional teams of technical members and non-technical members in architecture, design, and code reviews. [Good to have Skills]: SQL, Data Analysis , Gaming Industry knowledge [Responsibilities and Duties]: Lead dedicated team of software engineers to architect, build, deploy and support best-in-class software services that are always available to provide the best gaming experience for our customers. Build and develop a high energy, committed, motivated engineering team focusing on engineering and operational excellence to deliver awesome business results. Collaborate across business units and product teams to develop and execute against the teams vision, strategy, and roadmap. Use technical expertise and industry trends to influence software development standard methodologies. Handle day-to-day activities of engineering team using Agile/Scrum methodology. Mandatory Skills: Data Science , Machine Learning , Artificial Intelligence , Statistics , Deep Learning [Technology and Sub-technology] Technology name : Machine Learning , Statistics , Deep Learning , ML Ops , Data Analytics covering : NLP Linear Regression Classification Clustering Transfer Learning NLP Forecasting based Models Algorithms Large Language Models Machine learning frameworks such as Tensorflow, PyTorch, MLlib etc. Data Bricks Sub-technology name: Python, SQL, Spark, Kubernetes, Jenkins, Prometheus