385 Microsoft Teams Jobs - Page 15

Mandatory Skills vc routing switching Role & responsibilities Position Summary The Video Conferencing Specialist is responsible for managing and supporting the organizations video conferencing infrastructure, ensuring reliable and high-quality communication across various platforms. This role involves troubleshooting, maintaining, and upgrading video conferencing systems, assisting end users, and providing technical support for virtual meetings and collaborations. Key Responsibilities- Video Conferencing Setup and Support Install, configure, and maintain video conferencing hardware and software Microsoft Teams, Cisco WebEx, Polycom . Ensure optimal video and audio quality for virtual meetings, including room setups, testing, and troubleshooting. Provide on site and remote support for all video conferencing equipment and software. End User Support Assist users in scheduling, joining, and troubleshooting video conferences. Train staff on best practices for using video conferencing tools. Offer troubleshooting support during video calls, meetings, and events. System Maintenance and Upgrades Perform regular maintenance and updates on video conferencing equipment and software to ensure they are up-to-date and functioning properly. Work with vendors to troubleshoot and resolve issues related to hardware and software. Troubleshooting and Problem Resolution Resolve video conferencing issues related to connectivity, compatibility, and performance. Identify and escalate complex issues to relevant IT or AV teams when necessary. Collaboration & Communication Collaborate with IT and AV teams to ensure seamless integration of video conferencing with other enterprise systems. Ensure that video conferencing tools are integrated into the organization s broader communication and collaboration strategy. Documentation & Reporting Maintain records of video conferencing equipment, software licenses, and usage logs. Generate reports on video conferencing system performance and user feedback for continuous improvement. Required Qualifications Education Bachelor s degree in information technology, Computer Science, or a related field or equivalent work experience Experience 1to2 years of experience in supporting and managing video conferencing systems and platforms. Strong technical troubleshooting skills in video conferencing software and hardware. Technical Skills Experience with popular video conferencing platforms such as , Microsoft Teams, Cisco WebEx, and Skype for Business. Knowledge of AV hardware, including cameras, microphones, and display equipment. Familiarity with network protocols and configurations related to video conferencing e.g., SIP, H.323. Basic knowledge of IT systems, networking, and infrastructure. Excellent troubleshooting skills and the ability to resolve issues quickly and effectively. Strong interpersonal communication skills and ability to work with both technical and non-technical users. IP Switching and routing skills Should be CCNA certified or equivalent . Preferred candidate profile Notice period 30 days /Immediate joiner

Warm Greetings from SP Staffing!! Role :Exchange admin Experience Required :4 to 8 yrs Work Location : Bangalore/Hyderabad/Chennai/Mumbai Required Skills, Exchange / Office 365 /MS Teams/ODFB Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Warm Greetings from SP Staffing!! Role :Exchange admin Experience Required :4 to 8 yrs Work Location : Bangalore/Hyderabad/Chennai/Mumbai Required Skills, Exchange / Office 365 /MS Teams/ODFB Interested candidates can send resumes to nandhini.spstaffing@gmail.com

As of today, Safran offers M365 management solution for all Safran Group users. M365 solution are deployed (Teams, OfficeApps, Viva engage, Onedrive, ...) This service is currently being performed by ISC team. Safran wants to increase its support service that includes: Microsoft 365 MS Teams Office Apps We are responsible for managing the day-to-day administration, planning, and problem-solving for the M365 environment. Role & responsibilities M365 administration. Experience with Office Apps (Word, Excel, Outlook, Teams, OneDrive, etc.). Powershell, Strong expertise in Microsoft 365 administration and troubleshooting. Active Directory, Group Policy, and Azure AD. Knowledge of networking fundamentals (DNS, DHCP, VPN, Wi-Fi, etc.) Responsibilities: • Diagnose, troubleshoot, and resolve complex incidents related to Microsoft 365 and Office Apps. • Provide Level 2 technical support for end-users, ensuring minimal downtime. • Participate in delivering Microsoft Teams and related Office 365 services. • Support MS Teams services and address MS Teams-related issues. • Stay updated with changes in Microsoft 365 and its portfolio of services • Implement and maintain in-depth knowledge of Office 365 services, particularly Microsoft Teams, Office apps, and Entra ID management. • Basic understanding of Exchange online and Sharepoint online • Good to have powershell scripting hands-on • Plan service rollouts and feature enhancements for Microsoft Teams. • Lead technology changes on the MS Teams platform and Office 365 connected services. • Provide technical guidance to service desk teams. • Create vendor cases and coordinate with external support. • Escalate unresolved issues to Level 3 support when necessary. • Resolve issues related to license assignments. • Perform root cause analysis and suggest improvements to prevent recurring incidents. • Collaborate with other IT teams to ensure seamless user experience and service continuity. • Share knowledge with teammates. • Document troubleshooting steps, resolutions, and best practices in the knowledge base. • Work on SNOW ticketing system, follow ITIL process, and adhere to SLA. Interested candidate share their profile on jyoti.mehra@safrangroup.com with CTC & notice period details.

Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING ITES MNCs - INTERNATIONAL Process in Hyderabad -- Candidates residing in Hyderabad may apply for the same Job Description PROFILE 1- Biggest MNC in India - Gachibowli Hyderabad. ( excellent English communication needed skills mandatory ) Profile 1 Graduates with 1 year of international experience Salary upto 4 LPA 5Days working/Rotational shifts/Cabs Available. Gachibowli Hyderabad. Profile 2: Graduates with 2 year of international experience Salary upto 6 LPA 5Days working/Rotational shifts/Cabs Available. Gachibowli Hyderabad. Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsoft's consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. You'll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: 1. Customer Interaction: Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation. Effective Communication: Clearly explain technical concepts to non-technical users. 2. Product Knowledge: Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. Updates and Patches: Stay informed about product updates, patches, and known issues. Self-Service Guidance: Guide customers on using self-help resources and online documentation. 3. Issue Resolution: Tiered Support: Escalate complex issues to higher tiers when necessary. Remote Assistance: Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. Case Management: Document interactions, solutions, and follow-up actions in the support system. Customer Feedback: Collect feedback and identify areas for improvement. 4 Collaboration: Cross-Functional Teams: Collaborate with other teams (engineering, product management) to address recurring issues. KEY SKILLS REQUIRED: 1. Accounts and Billing Skills: Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. Billing Management: Understand billing processes and assist customers with billing-related inquiries. Sign-In Assistance: Help customers with sign-in or sign-up processes. Refunds and Purchases: Assist with refunds and guide customers through product purchases. Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 2. Customer Service Skills: Download Install and Activate (DIA) Skills: Assist with download, install and activation of M365 and Windows products and services. Assisting with Updating / Upgrading the Product or Service cross platform. Assisting with purchasing a product or recommend one appropriately. 3. Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions -------------------------------------------------------------------------------------------------------------------------------------------------- FOR THE INITIAL SCREENING ROUND --- PLS CALL OUR EXPERT HR'S ON THE BELOW NUMBERS or WA with resume and profile interested & location . HR Divya 9821182650 HR Areesha 9628373763 HR Reeba 9628373764 HR Siya 7565006262 Thanks & Regards HR Divya KVC CONSULTANTS ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##

Job Title: Team Leader Technical Support (Office 365 & Windows) Location: Hyderabad Experience Required: 4 8 years (Minimum 1–2 years in a Team Leader role on-papers) Job Type: Full-time | Rotational Shifts | Work from Office Job Description: We are seeking a dynamic and experienced Team Leader – Technical Support to manage a team of support professionals handling Office 365 and Windows-related issues for global customers. The ideal candidate should have strong leadership capabilities, hands-on technical knowledge, and experience working in a BPO or service desk environment. Key Responsibilities: Lead, coach, and mentor a team of 10–15 technical support agents. Oversee day-to-day operations and ensure team targets are met (AHT, CSAT, FCR, etc.). Manage escalations and provide resolution for complex Office 365 and Windows OS issues. Conduct regular performance reviews, feedback sessions, and training. Coordinate with quality and workforce teams to improve service delivery. Monitor call/ticket volumes, ensure SLA compliance, and report key metrics to management. Maintain documentation and contribute to knowledge base updates. Required Skills: Strong knowledge of Office 365 (Outlook, Teams, OneDrive, Exchange Online) Solid understanding of Windows OS (Windows 10/11 – configuration and troubleshooting) Experience in handling customer escalations and resolving high-priority incidents. Excellent communication, team handling, and analytical skills. Proficiency in ticketing tools (e.g., ServiceNow, Zendesk) and remote support tools. Preferred Qualifications: Bachelor’s degree in IT/CS or related field. Certifications like MCSA – Office 365, Microsoft 365 Certified, or ITIL Foundation. Prior experience in a technical support BPO process is mandatory. Immediate Joiners Preferred If aligned with the requirement call Anumeha @ +91 6376649769 Send resume to anumeha@manningconsulting.in

Job Title: Senior Microsoft 365 Collaboration Engineer Job Summary: We are looking for a highly skilled and experienced Senior Microsoft 365 Collaboration Engineer to join our team. The ideal candidate will be a team leader who is responsible for designing, implementing, and managing collaboration solutions within the Microsoft 365 suite. This role requires a deep understanding of Entra ID, Microsoft 365 collaboration tools, including Teams, SharePoint Online, Exchange Online, OneDrive and Power Platform tools as well as strong problem-solving and communication skills. Key Responsibilities: Design and implement collaboration solutions using Microsoft 365 tools to support business requirements. Manage and maintain Microsoft 365 collaboration services, including Teams, SharePoint Online, Exchange Online, OneDrive, Power Tools and EntraID. Configure cross-tenant synchronization and manage multiple tenants effectively. Require deep knowledge of Entra Identity and Exchange Identity. Provide technical support and troubleshooting for Microsoft 365collaboration-related issues. Collaborate with cross-functional teams to ensure seamless integration of Microsoft 365 collaboration services. Develop and maintain documentation for Microsoft 365 collaboration configurations and procedures. Qualifications: Bachelor's degree in computer science, Information Technology, or a related field. Minimum of 5 years of experience in managing and implementing Microsoft 365 collaboration solutions. Strong knowledge of Microsoft 365 collaboration tools, including Teams, SharePoint Online, OneDrive, and Yammer. Working knowledge of managing multiple tenants and configuring cross-tenant synchronization. Experience with PowerShell scripting and automation.

Skype for Business/TEAMS Bangalore & Hyd,, 0-15 Days Technical Skills Required: Basic knowledge of SIP Protocol. Basic knowledge of Sip Methods and Signalling. Knowledge on Active Directory, DNS, Networking and Windows Server Operating Systems. Good Knowledge of on Lync/Skype for Business Server Including Data, Voice and Unified Messaging deploying, installing, configuring, troubleshooting, and migrating to Lync Server 2010/Lync Server 2013 to Skype for Business Server 2015/2019. Good Knowledge of Lync Server 2013/Skype for Business Server 2015/2019 integration with PBX using Enterprise Voice and Exchange Server 2010/2013/2016 Unified Messaging role. Basic Understanding of High Availability and Disaster Recovery processes of Lync Server 2010 / Lync Server 2013/ Skype for Business Server 2015/2019 environment. Good Knowledge of setting up Hybrid in Lync/Skype For Business Server. Good Knowledge of Lync/Skype For Business Server Troubleshooting tools (OCS/CLSLogger, Snooper, Wireshark, Network Monitor Tool, Fiddler).

Immediate Openings on Murex Testing -Bangalore, Noida, Chennai - Contract Skills: Murex Testing Location: PAN INDIA Period :Immediate Employment Mode : Contract Must have 5+ years Murex Functional testing experience Good exposure to Murex functionality, mainly on BO. Experience within global markets, good functional understanding Good understanding of FI, IRD type trades is expected Experience in test planning and defining test strategies for small to medium sized changes. Building test scenarios based on the Client Requirement Strong understanding of and adherence to general test practices. Some experience in Murex specific test best-practices is expected Experienced in working with stakeholders (client team) and able to prioritize work. Should be able to help the junior analyst in his day-to-day work Nice to have Experience in MXtest ONYX experience would be a plus Experience in other Murex modules like Market Risk, Credit Risk, Accounting, etc.

Bengaluru, India Relocation friendly Murex Testing BCM Industry 15/05/2025 Project description We've been engaged by a large APAC financial institution to provide resources for a range of Murex projects. Joining this program you will have the benefit of working with an established team working directly with onsite staff, fully involved in the project initiation through to project implementation. Responsibilities You will be a Murex Quality Assurance (QA) Analyst focusing on Define Murex test strategy and test cases for your squad's work. Execute the agreed Murex test cases. Analyze Murex test run outputs, identify, analyze, and remediate issues. Design and automate test cases using MxTest. You will be working in a team of Murex Test Analysts through ST, SIT & working with the business to execute UAT. The testing platform used by the client is MxTest. Due to the large established MxTest implementation, this is an ideal role for Murex test candidates who want to gain experience in MxTest which is being used more and more frequently with Murex clients around the world. You will be assisting the FRTB team to test various Murex enhancements This role is exclusively available for in-office work. It will follow a hybrid model requiring a minimum of 2 to 3 days in the office each week. Skills Must have 6+ Years of strong experience in a similar role Markets Trading system experience, Murex, FX, IR, Commodities (Front to back testing experience) Murex MxTest/Onyx experience (both implementing and running tests) Experience in SQL & Unix is mandatory Experience in software testing and technical business analysis Self-starter & independent Excellent communication skills Agile testing experience Nice to have Murex Performance testing DevOps on Murex experience (GIT, Jenkins, JIRA, etc) Batch processing testing Control-M Other Languages EnglishB2 Upper Intermediate Seniority Senior

Must Have Skills : O365 with Exchange Online M365 Tenant Management: M365 Tenant and Platform Administration including configuration and setup Strong exposure on M365 fundamentals including License Management, User & Mailbox, MS teams, OneDrive for Business, SharePoint Online administration, M365 productivity tools, ATP, Azure AD Strong knowledge on PowerShell scripting for Tasks automation using various PS modules Hands-on knowledge on Azure AD, Azure AD connect for M365 modules Experience in Azure and Microsoft 365 security and identity Experience in Microsoft Defender for Office 365, Identity Protection, and Intune Experience in AIP & DLP administration and support Should have good understanding on Monitoring and reporting of Service Health & Message Centre Mandatory Skills: Microsoft Exchange Server Admin. Experience: 3-5 Years.

Bengaluru, India Murex Testing BCM Industry 15/05/2025 Project description We've been engaged by a large European Bank to provide resources to their Murex program. Joining this program you will have the benefit of working with an established client team, fully involved in the project initiation through to project implementation. Responsibilities You will be working with an established team of Murex Test Analysts both in India and onshore and perform tasks linked to test design/strategy, unit testing, SIT & UAT. The automated testing platform used by the client is MxTest. Daily tasks include: Perform a detailed analysis around the products and modules in scope to determine the coverage required Define stream test strategy and approach Configure, execute, and report on test phases/test cycles Configure and automate trade insertion, event insertion, reports and extract reconciliations Work with business analysts, developers, and vendors to resolve defects Review and quality assure test cases Skills Must have 4+ years of Murex Functional testing experience Good exposure to Murex functionality, mainly on FO, BO, and MO. Experience within global markets, good functional understanding Good understanding of FI, IRD type trades is expected Experience in test planning and defining test strategies for small to medium-sized changes. Building test scenarios based on the Client Requirement Strong understanding of and adherence to general test practices. Some experience in Murex-specific test best practices is expected Experienced in working with stakeholders (client team) and able to prioritize work. Should be able to help the junior analyst in his day-to-day work Nice to have Experience in MxTest / Onyx experience would be a plus Experience in other Murex modules like Market Risk, Credit Risk, Accounting, etc. Other Languages EnglishB1 Intermediate Seniority Senior

Bengaluru, India Murex Testing BCM Industry 08/05/2025 Project description The role is with our core Testing team, which is supporting a big Migration Project. The role is part of the Automation testing team which aims to bring innovation and automation of Murex Test cases to accelerate the project execution. Responsibilities Techno Functional Developing MxTest automation scripts for the Murex project Execution of MxTest scripts As part of the project, we are looking to automate the test cases which can be reused for regression testing Automation is also required to facilitate the smooth project delivery. You are expected to help accelerate the testing processes by automating test cases, performing regression and performance tests, and creating stubs to support various testing around Murex and surrounding applications. You should be able to showcase the test execution and help with automation stats and automation report preparations Skills Must have Total Experience 4 to 8+ Years. Murex Experience 3+ Years. Murex 3.1 experience 2+ years. MxTest, Back office, Murex. Automation experience with Onyx experience of 2+ years Must have worked in the Financial Market Domain. Automation role requires working on scripts. Nice to have Murex Performance Testing Java Effective and fluent communication Other Languages EnglishB2 Upper Intermediate Seniority Senior

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Environment Health and Safety Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will be responsible for leading the design, development, and configuration of applications, serving as the primary point of contact. Your daily responsibilities will include managing project milestones, coordinating with cross-functional teams, and ensuring the successful delivery of applications. Roles & Responsibilities:1. Lead the end-to-end implementation of HSE modules (Enablon/Sphera/Cority Essential) across multiple client sites, supporting the development of a strong safety culture.2. Facilitate requirement-gathering workshops, perform requirement analysis, and document business process models and use cases specific to HSE workflows.3. Ensure alignment of client HSE business processes with the architecture of Enablon/Sphera/Cority Essential applications.4. Configure and customize Enablon/Sphera/Cority Essential modules to meet specific client requirements.5. Possess in-depth understanding of key environmental monitoring processes, including modules related to Air, Water, Waste, Soil, Groundwater, and Energy.6. Demonstrate hands-on experience implementing and configuring HSE modules in the Enablon/Sphera/Cority Essential suite for multi-site client environments.7. Work with Enablon/Sphera Essential APIs for seamless application integration. (Preferred) Knowledge of NABSIC Coding. Professional & Technical Skills: 1. Strong communication skills for effective collaboration with users and client service delivery teams.2. Proficiency in Microsoft Office tools including PowerPoint, Excel, Word, and OneNote. Additional Information:1. Minimum of 5 years of experience working with HSE applications.2. Educational Qualification:BE/BTech in Engineering.3. Preferred Location:Bengaluru (must be available for on-site client meetings in Bengaluru). Qualification 15 years full time education

Project Role : Application Automation Engineer Project Role Description : Apply innovative ideas to drive the automation of Delivery Analytics at the client level. Must have skills : Microsoft Robotic Process Automation Advanced Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Automation Engineer, you will apply innovative ideas to drive the automation of Delivery Analytics at the client level. Your typical day will involve collaborating with team members to identify automation opportunities, designing and implementing automation solutions, and ensuring the efficiency and effectiveness of these solutions in enhancing delivery processes. You will engage in discussions to share insights and contribute to the continuous improvement of automation strategies, ultimately aiming to optimize client delivery analytics through advanced automation techniques. Roles & Responsibilities:Work as Lead Developer /Lead SupportWork as a Sr. developer for RPA- Power Automate (Cloud & Desktop) projectsInteracting with BAs, PM, Senior Developers and Business to understand the processes to be automatedPerforming technical feasibility check for the process to be automatedAssisting in creation of SDD (Solution Design Document)/TDD (technical design document)Understanding the solution to be developed using SDD /TDDDeveloping RPA- Power Automate (Cloud & Desktop) Workflows to implement the solutionReviewing work of the peer developersProviding technical support in SIT, UAT, Go Live and Live Proving phasesAdhering to RPA- Power Automate (Cloud & Desktop) design and development best practicesDeveloping different utilities in Power Automate (Cloud & Desktop) to be used within automated solutionsAssisting in production issuesDatabase housekeeping and cleaning for the development and production environment Professional & Technical Skills: 4+ years of IT development experience 2+ years of experience in RPA Power Automate (Cloud & Desktop) development /SupportIn-depth knowledge and exposure of RPA and RPA- Power Automate (Cloud & Desktop) tools (Know concept like Work queues, RE framework, OCR, PDF Extraction etc.)Experience throughout the entire RPA project lifecycle Good to have knowledge of .Net, C# , SQLBasic understanding of JIRA, SNOW, SVN, TFS, MS Teams, Git Hub, Microsoft SSMS, visual studio, eclipse, project planner Additional Information:- The candidate should have minimum 2 years of experience in Microsoft Robotic Process Automation Advanced.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Role & responsibilities This is a full time position. Applicant is responsible for day to day management of office operations. Responsible for office maintenance, front desk, people management, attendance, calendar management, scheduling meetings ,accounting, infrastructure and software management, planning and executing team events. Preferred candidate profile Graduate with atleast 2 years work experience in role as office manager. Should be fit and people friendly. Should be familiar working with Microsoft Teams and MS Office. Should be fluent in English and Kannada.

Client Support - L1/L2 support First level communication Through ticketing tool/ Teams / Zoom Calls responding to any issues for end Users (located in US / Ukraine). These are clients of Mede or internal teams.Collaborate with l2/ L3 teams in case of high severity outages DBAs, Dev, IRC team and BAsFirst level issue investigation on any Website outages reported by the end users.Candidate to be well versed in User provision Password resets, new passwords, User a/c activation/ Deactivationrepare and present Weekly status report to client.Role requires working in Night shift (9:30 pm / IST to 6:30am/IST) on alternate week.Excellent communication skills to communicate with end users. POSITION GENERAL DUTIES AND TASKS : Client Support - L1/L2 supportFirst level communication Through ticketing tool/ Teams / Zoom Calls responding to any issues for end Users (located in US / Ukraine). These are clients of Mede or internal teams.Collaborate with l2/ L3 teams in case of high severity outages DBAs, Dev, IRC team and BAsFirst level issue investigation on any Website outages reported by the end users.Candidate to be well versed in User provision Password resets, new passwords, User a/c activation/ Deactivationrepare and present Weekly status report to client.Role requires working in Night shift (9:30 pm / IST to 6:30am/IST) on alternate week.Excellent communication skills to communicate with end users.

[Job Overview] The M365 Lead will be part of the SISC Infrastructure Services team who will support end user related services globally. As a key contributor, you will have a strong technical background in designing, implementing, and managing Exchange, M365 and Azure AD infrastructure. You will be responsible for managing the services being provided by the vendor and guiding technical team members in managing & optimizing our M365, Exchange and Azure AD environments, ensuring their stability, security and scalability. [Skills/Qualifications] Bachelor's degree in computer science, information technology, or a related field. Minimum of 10 years of hands-on experience in designing and implementing solutions based on Exchange, SharePoint Online, OneDrive, Teams, Power Platforms, and other collaboration service. Deep understanding of various Microsoft Exchange M365 services, such as SharePoint Online, Teams, OneDrive, and related applications. Good understanding on Microsoft Purview including data security, Data Loss Prevention, Information Protection and eDiscovery. Strong understanding of architecture, security, permissions management, and content organization. Extensive experience in data migrations, tenant to tenant, file share to tenant, On-premises to tenant. Proven experience in Microsoft teams’ administration including Teams settings, Policies and features. Strong knowledge related to administering and deploying the services related Microsoft Viva, Power Platforms, including Power Apps, Power Automate, and Power BI, ensuring optimal configuration and usage. Good knowledge in cloud services like Microsoft Azure, Conditional Access policies, Exchange online and etc. Proven expertise in PowerShell, scripting, and automation for on premise and cloud. Experience working with various levels of technical individuals at remote locations and manage vendors to resolve problems. Experience in Incident, Problem and Change management processes. Experience driving efficiency through automation, leverage self-service provisioning capability. Excellent problem-solving and analytical skills, with the ability to architect and troubleshoot complex solutions. Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders. [Responsibilities and Duties] Lead technical delivery for M365/Azure AD working with internal resource /vendors. Define best practices, standards, and policies and ensure compliance. Drive creation of technical and process documentations. Serve as the go-to expert for Microsoft 365 services - including but not limited to Exchange, SharePoint Online, OneDrive, Teams, Teams Voice, Viva suits, Power Platforms Dynamic 365, Microsoft Purview, Azure AD etc. Evaluate new applications/technologies, conduct proof of concepts (POCs), and make recommendations for integrating innovative solutions to drive efficiency and productivity. Administering the Migration strategies and data migrations. Conduct assessments, identify opportunities for optimization, and provide recommendations for enhancing the performance, security, and scalability of the M365 services infrastructure. Monitor system health, performance, and security of Exchange and M365 services, proactively identifying and addressing any issues or vulnerabilities. Collaborate with other IT teams to plan and execute upgrades, migrations, and integrations related to Microsoft 365 service. Provide guidance and support to other technical team members on Microsoft 365 services, helping resolve any technical/process issues. Stay updated with the latest trends, features, and best practices for M365 services, and apply that knowledge to enhance the organization's systems and processes. Roles and Responsibilities Lead technical delivery for M365/Azure AD working with internal resource /vendors. Define best practices, standards, and policies and ensure compliance. Drive creation of technical and process documentations. Serve as the go-to expert for Microsoft 365 services - including but not limited to Exchange, SharePoint Online, OneDrive, Teams, Teams Voice, Viva suits, Power Platforms Dynamic 365, Microsoft Purview, Azure AD etc. Evaluate new applications/technologies, conduct proof of concepts (POCs), and make recommendations for integrating innovative solutions to drive efficiency and productivity. Administering the Migration strategies and data migrations. Conduct assessments, identify opportunities for optimization, and provide recommendations for enhancing the performance, security, and scalability of the M365 services infrastructure. Monitor system health, performance, and security of Exchange and M365 services, proactively identifying and addressing any issues or vulnerabilities. Collaborate with other IT teams to plan and execute upgrades, migrations, and integrations related to Microsoft 365 service. Provide guidance and support to other technical team members on Microsoft 365 services, helping resolve any technical/process issues. Stay updated with the latest trends, features, and best practices for M365 services, and apply that knowledge to enhance the organization's systems and processes.

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Teams Infrastructure Good to have skills : Microsoft Exchange Server, Microsoft 365Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with users to understand their challenges and work diligently to implement solutions that enhance system functionality and user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of application support processes to improve efficiency.- Provide training and support to junior team members to enhance their skills and knowledge. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Teams Infrastructure.- Good To Have Skills: Experience with Microsoft 365, Microsoft Exchange Server.- Strong understanding of application support methodologies and best practices.- Experience in troubleshooting and resolving issues related to business applications.- Familiarity with system monitoring tools and performance analysis. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Teams Infrastructure.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Main Responsibilities: Training approach, plan and quality Understand and apply the GBS+ learning strategy and approach Utilize existing best practice, lessons learned and course curriculums as appropriate Adhere to Ecolab brand standards and quality requirements in all training materials, digital and printed Provide accurate and timely updates to GBS+ training and readiness leadership Consistently apply One Company/ GBS+ training tools and methodologies The One Company Instructional Designe Training Design and Development Develop the skills of our associates to ensure that GBS+ associates embrace the solution mindset and provide superior and consistent service to our service requestors Partner with subject matter experts to produce robust, sustainable high-level training content supporting the development of GBS+ associates Be open to feedback, listen actively, and ensure SMEs inputs are applied for best training outcomes Instructional Design: Develop training materials including but not limited process overviews with instructor playbooks, elearning, desk top procedures, exercise workbooks, knowledge transfer or practice exercises, knowledge checks and other appropriate learning assessments Develop and sustain training plans and programs for functional teams locally Use adult learning theory and instructional design methodology to create effective learning for the audience. Test, troubleshoot, and resolve technical issues related to GBS+ learning assets and provide support relating to system for learners. Training Delivery Assist GBS+ Site leaders in scheduling training, tracking completion and administering knowledge checks Facilitate classroom, remote, and train-the-trainer programs. Track training material feedback post-delivery and apply recommendations as appropriate Collaboration Maintain regular connections with other GBS+ Training Specialists to assure consistent quality globally Collaborate with Knowledge Management Team to ensure consistency and accuracy for all learning assets in the GBS+ Knowledge Repository and across all knowledge management platforms Work closely with Change Specialists, Communications Managers and Talent/Recruiting team to ensure understanding of benefits, impacts, appropriate messaging, associate profiles and learning requirements, as well as workplan, dependencies and deliverable due dates. Basic Qualifications: Bachelors Degree 6-8 years experience in Instructional Design, training and/or education Experience working with adult learning principles, methodologies and tools Strong interpersonal skills with demonstrated ability to facilitate collaboration Proven experience in delivering high quality work, on time Ability to interpret, develop, and present information to multiple audiences, Skilled listener who can gauge reactions and guide conversations to uncover learner needs Proficient with MS Office suite, especially PPT, MS Forms, Microsoft Teams, Excel. Familiarity with elearning authoring software and video creation software Preferred Qualifications: Masters Degree eLearning design experience and demonstrated expertise in the technical development, implementation, and troubleshooting of web-based training modules Experience leading training project workstreams Experience implementing new learning technologies Experience with MS Office 365 applications and various learning/collaboration tools and technologies (i.e. Microsoft Teams, SharePoint). Experience with managing data in MS Excel using Excel functions Experience with Power BI Knowledge of technical content integration standards such as SCORM Articulate 360 experience Camtasia experience Experience in any of the following functions: finance, supply chain, customer service, master data management, HR, IT, legal, marketing Familiarity with SAP and ServiceNow vernacular

Project description We've been engaged by a large APAC financial institution to provide resources for a range of Murex projects. Joining this program you will have the benefit of working with an estabshed team working directly with onsite staff fully involved in the project initiation through to project implementation Responsibities Define the Murex test strategy and create detailed test cases for your squad's deverables Execute and automate test cases using the MxTest platform Analyze Murex test run outputs to identify triage and resolve issues Collaborate with the ST SIT and UAT teams including business stakeholders to ensure endtoend test coverage Independently take ownership of assigned tasks from day one requiring minimal handholding Manage your work with a selfdriven and proactive mindset in a fastpaced agile environment Skills Must have + years of handson experience in Murex MxTest Proven expertise in Murex with full fronttoback testing exposure in FX IR and Commodities Strong working knowledge of MxTest (or Onyx) including both implementation and execution of test suites Proficient in SQL and Unix Strong background in software testing methodologies and technical business analysis Able to start independently and manage responsibities without close supervision Excellent verbal and written communication skills Experience working in Agile teams and using Agile testing practices Nice to have Murex Performance testing DevOps on Murex experience (GIT Jenkins JIRA etc) Batch processing testing ControlM Exposure to FRTB or regulatory risk initiatives Experience with other Murex modules or tools

YOUR IMPACT: Sr. Technical Support Specialists are responsible for delivering highest quality technical support on OpenText products, addressing the customers concerns not just at a technical level but also from a customer service perspective. Our Sr. Technical Support Specialist position offers you an opportunity to learn exciting technologies and exercise critical and creative thinking as youll work on unique customer issues to provide resolutions. WHAT THE ROLE OFFERS: Represent OpenText acting as first point of contact for all technical inquiries regarding CX-E. Utilize exceptional written and verbal communication skills while supporting customers. Meet established service delivery guidelines and key performance indicators that are measured through customer satisfaction surveys. Act as a key point of contact for customer follow up and incident management, while maintaining updates and resolution. Collaborate with various stakeholders to act as a trusted customer advocate Contribute to the knowledge base by authoring and editing articles. WHAT YOU NEED TO SUCCEED: 5 - 8 years of prior experience working on relevant technologies Focused on scoping problems and strong troubleshooting ability University/College degree within a related discipline or equivalent work experience Willingness to work in shifts during weekdays and on-call during weekends. PBX experience (SIP based telephony systems: Cisco UCM, Avaya, MS Teams, Mitel, Asterisk) Understanding of SIP Good foundation/knowledge working with Windows OS/Linux OS, Windows and Linux Servers Good knowledge of Web Servers and HTML (ie. Tomcat or MS IIS) Experience working with relational DBMS (PostgreSQL and MS SQL Server) Understanding of Networking principles and Active directory Working experience with virtual environments and cloud environments (VMWare ESX, Microsoft Hyper V, Azure and AWS)

Budget Computer Repair & Sales is an Australian-based IT Services business in Perth, Western Australia. Our computer support services include hardware and software repairs, system security solutions, wireless and wired networking services, virus and spyware prevention and removal, data backup and recovery solutions and just about any other type of computer, Mac, or laptop support our customers require at their homes or offices. The Senior IT Technician deals with all Incidents and Service Requests; its the first point of call for all enquiries to IT. As a result of high growth, we have a fantastic opportunity for a Senior IT Technician passionate about providing excellent customer service to join our team. Working in a supportive team environment, you will provide remote support to all possible computer problems that can be resolved remotely. You will be involved in supporting many desktop, server, telephony, and network queries, and you will gain exposure to various technologies. Working hours will be from 7 a.m. to 3:30 p.m. Monday through Friday and 8 a.m. to 12:30 p.m. on Saturday. Public holidays will be as per Western Australia's Public holidays. NOT INDIAN PUBLIC HOLIDAYS. In the event of your successful acceptance, you will be required to provide your official academic certificates from the past two years as a form of guarantee. Are you willing to comply with this requirement? If you are happy with the above three points, continue reading. Requirements: Should be good in English speaking and writing skills 2 years experience in a similar position Knowledge Microsoft Office 365 is a must. Ability to provide telephone-based IT support using computer-based Incident Management Systems and remote support tools Demonstrated depth of technical understanding and knowledge of PC hardware, network architectures, peripherals, PC operating systems and a range of application software Demonstrated experience in supporting mobile platforms, including Android and iOS devices Demonstrated experience with mobile device management tools in a corporate environment Demonstrated experience in Windows applications. Effective oral, written communication and interpersonal skills Commitment and capacity to deliver quality client service and assistance Ability to work independently and as part of a team Experience in accurately identifying and classifying symptoms and possible causes of problems, ensuring appropriate assignment to specialist areas. The successful candidate will demonstrate the following experience: Previous remote support experience via phone, email and remote login Relevant IT Qualifications Microsoft Qualifications will be looked upon favourably. Call centre experience will be looked upon favourably. Excellent knowledge of networks, security infrastructure and applications; Proficient in troubleshooting across the following; Cisco, LAN, WAN, Internet, and firewalls; Proven ability to produce detailed system designs for network implementations. Solid understanding of following: Microsoft office 365 products Microsoft Exchange emails Gsuite Routers, Firewalls & VPNs Printer and scanner setup Backup solutions (e.g Acronic, Shadow Protect, cloudberry etc...) Advanced troubleshooting skills & analytical skills Good written and verbal communication in English

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Power Apps Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the application development process and ensure successful project delivery. -Understanding and experience on Power Apps Canvas App, Model Driven Apps and Power Automate-Experience with PowerApps Portals is desirable but not essential.-Experience across the Microsoft portfolio especially Azure Portal, AAD, M365, MS Teams is desirable but not essential-Understanding of Dataverse, how to design, develop and secure it-Experience with PCF controls desired but not essential-Experience with Plugin desired but not essential-Comfortable being client facing-Understanding of SDLC methodologies (Agile, SCRUM).-Understanding of PowerPlatform DevOps capabilities and limitations (AzureDevOps/GitHub/Pipelines) and good Solution Management & version control.-PowerApps,-Canvas App-Model Driven Apps-Power automatePower Apps Canvas Apps / Power Automate-Experience building rich applications using Canvas Apps and Power Automate-Ideally with experience in working in multiple environments-Experience with PCF is desirable (custom components for Canvas Apps)-Experience with Custom Connectors desired but not essentialPower Apps Developer-Dataverse how to secure it, etc e.g. access, roles, etc-Power Automate-Model-Driven-Tables, Virtual Tables, etc-Power Pages desired but not essential-Experience in working with multiple PowerApps environments desired-Experience with Custom Connectors desired but not essentialThe candidate(s) will be part of a team of developers working across multiple projects in IT PD, delivering work to ESB standards and transitioning to IT SD teams.Skillsets and team size will be refined when sizing of work for IT PD is complete. Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Power Apps- This position is based at our Noida office- A 15 years full-time education is required Qualification 15 years full time education

Job Title: MS Project Plus Analyst Experience: 6 - 8 Years Location: PAN India Employment Type: Full-Time About the Role: We are seeking an experienced and detail-oriented MS Project Plus Analyst to join our Project Management Office (PMO) team. The ideal candidate will bring strong project management expertise, hands-on experience with Microsoft Project , and a solid understanding of both Agile and traditional methodologies . This role is crucial for supporting the successful planning, tracking, and execution of key initiatives across the organization. Key Responsibilities: Manage and maintain project schedules using MS Project / MS Project Online (Project for the Web) . Coordinate project tasks, timelines, dependencies, and resources across multiple teams. Support Agile and Waterfall project methodologies , tailoring project tracking as per stakeholder needs. Collaborate with project managers, team leads, and stakeholders to gather requirements and update project plans. Generate project reports, dashboards, and Gantt charts to provide visibility on project status and milestones. Utilize tools such as Microsoft Teams , SharePoint , and Power BI for project collaboration and reporting. Identify risks, track issues, and assist in maintaining RAID logs (Risks, Assumptions, Issues, and Dependencies). Ensure compliance with project management standards and methodologies. Support PMO governance processes and continuously look for ways to improve project delivery efficiency. Required Skills & Qualifications: 68 years of experience in project coordination, PMO, or project analyst roles. Proficiency in Microsoft Project / MS Project Online (Project for the Web or Project Server). Strong understanding of both Agile (Scrum, Kanban) and Waterfall methodologies. Certification in Project Management (e.g., PMP , PRINCE2 , or equivalent). Familiarity with project collaboration tools such as Microsoft Teams , SharePoint , and Power BI . Strong analytical and problem-solving skills, with the ability to work with complex data and project scenarios. Excellent verbal and written communication skills , with the ability to interact with cross-functional teams. Ability to work independently and handle multiple projects simultaneously in a remote or hybrid environment. Preferred Qualifications: Experience supporting large-scale transformation, IT, or infrastructure projects. Exposure to JIRA , Azure DevOps , or other Agile project tracking tools. Experience in creating executive-level dashboards and presentations. Role & responsibilities Preferred candidate profile