Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in pune
>
Tata Communications
>
Manager - Network Operations & Support

Manager - Network Operations & Support

Tata Communications

8 - 13 years

5 - 9 Lacs

pune

Posted:2 days ago| Platform:

Apply

Skills Required

android advertising sso adfs ca conditional access smtp dns microsoft azure dlp sharepoint mobile device management patch management sccm radius servers microsoft teams bitlocker exchange online powershell mdm troubleshooting onedrive dhcp

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key/Major Activities

Experience and knowledge of M365-AD, Exchange Online, MS Teams, SharePoint, OneDrive Administration, MFA, SSO, Mobile Device Management, Deployment, and Distribution, SMTP Relay, ADFS

Should have a good experience in troubleshooting issues of M365-AD, Exchange Online, MS Teams, SharePoint, OneDrive, MFA, SSO and MDM Issues, SMTP Relay, ADFS, DNS, DHCP, AD Connect Sync, Scripting (PowerShell)

Escalate and co-ordinate with Vendors for issue resolution

Communicate with Customers IT and Security Groups

Co-ordinate with FW, NW teams to ensure Supported systems are maintained

Working Knowledge of various MDM & Patch Management Tools

Troubleshooting and support, SCCM, Desktop Images, Trend Micro, DLP, Windows Defender, BitLocker Encryption, Virtual Images

Maintaining Patch version update report from MS Portal and ensuring all the End Points & Servers are at minimum n-1 version

Remote Support and assisting users via calls and MS teams

Install, Configure, Test, Manage and Maintain M365 Application software, and System management tools

Intune Windows packages creation, testing & deployments

Liaise with vendors and other IT personal/Customer for problem resolution

L2 Desktop Support and Remote Support for end-users.

Knowledge of handling Helpdesk Ticketing Systems.

Maintaining IT documentations, Audit Queries, Hardening

VAPT Fix, Security & Compliance

End User SLA Management

Technical Skill

M365 Cloud Administration

Advanced knowledge of M365-AD, MFA, SSO and Microsoft Systems Center Configuration Manager (SCCM), ADFS, SMTP Relay, Radius Server (NPS), Certificate Authority (CA), AD Connect Sync, Conditional Access

Detailed understanding of Android/iOS creation & deployment of mobile apps, should know Microsoft Intune on Azure - focuses on mobile device management MDM, MAM, App Protection

Experience in End Point engineering and support activities

Advanced knowledge of patch management methodologies

Should have a good experience in troubleshooting issues of Patch Management & MDM

Familiarity with certificate application to end user devices

Provide Level 3 support for complex issues related to Microsoft 365 services

Advanced Troubleshooting and Support

Identity and Access Management

Should have a good experience in Hybrid Environment Management

Automation and Scripting

Monitoring and Reporting

Migration and Deployment

Collaboration with Stakeholders

Behavioural Skills

Excellent communication skill, Clear English speaking and writing ability

Project management skill

Excellent co-ordination and Inter-personal effectiveness

Have systematic approach towards work areas

Should be able to cope up excellently under stressful circumstances

More Jobs at Tata Communications

Junior Customer Service Executive-Video Conferencing Specialist

Pune

1 - 2 yrs

INR 1 - 3 Lacs

Sr Manager - Global Travel & Mobility Services

Mumbai, Maharashtra, India

5 - 8 yrs

Salary: Not disclosed

Wireless LAN Controller (WLC) L3 Specialist - Aruba

Pune

8 - 13 yrs

INR 8 - 16 Lacs

Manager Network Security- Cisco FTD & ASA

Pune

7 - 12 yrs

INR 7 - 16 Lacs

Data Science Engineer

Bengaluru

2 - 5 yrs

INR 14 - 19 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Tata Communications

Telecommunications

Chennai

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Manager - Network Operations & Support