44 Bitlocker Jobs

Role & responsibilities Focus on delivering world class customer service to every customer coming at the ITS Walk-up. Provides Hardware and Application Support. Asset management and tracking of hardware and software. This duty requires knowledge of existing processes. Install and configure firm-standard images on laptops & desktops. Interface with outside customers and vendors as required Follow direction of immediate supervisors or managers to implement new technology. Provide after-hours emergency support on a rotational basis as outlined per ITS service level agreements. Provides Mobile Device deployment & support; activities include End user guidance and recommendations, activation, account modifications, configuration, testing, problem identification and resolution. Grows relationships with business users at all levels in organization. Promotes ITS services, engages customers to understand business needs and maintains ownership for problem resolution. Maintains other technology related updates to enhance the customer relationship. Adhering to existing processes. Documents problems and resolutions for knowledge bases, original equipment manufacturer (OEM) vendors, and service desk tickets. Adheres to policy and Service Level Targets (SLTs) through accurate recording of service activities, asset transactions, data retention, and PC compliance activities. Performs password resets and workstation management in Active Directory. Supports and provides training for Audio/Video Conference equipment throughout the office. This would include various projection equipment, Daily check and event startup and support of Video Conference Systems (Television/Cable systems). Assists infrastructure teams (LAN, WAN, Telephony) where local hands on activities are required. Qualifications Required: B. Tech, BE & Engineering Graduates Technical troubleshooting, Strong Microsoft Office (Outlook, Word, Excel, Power Point), Lync, Windows and MAC operating systems, mobile device hardware and software, networking, video conferencing, Audio/Video, Telephony equipment, Active Directory administration will be an advantage. Preferred: ITIL Certification Microsoft MCITP Certification Note: Good Communication Skills (Must Have) Preferred only from B. Tech, BE Engineering Graduates (No B.com or BBA or Masters) Hands on Experience in (DNS, Active directory, BSOD and outlook configuration) 3 Rounds of interview (Telephonic round, Technical Round and HR discussion) 5 Days WFO (2:00 PM to 11:00 PM, 1 way cab provided) This will be a 8-12 months C2H (Contract on Hiring) Interested Applicant can reach out to me. Regards Nithin N nnithin@astoncarter.com 8660251618 (What's app number)

Key Responsibilities: Troubleshooting: Diagnosing and resolving hardware, software, and network problems for end-users. Installation & Maintenance: Setting up new workstations, installing software, and maintaining hardware and software. User Support: Providing both on-site and remote assistance to users experiencing technical difficulties. Training: Educating users on new software, hardware, and best practices for computer usage. System Optimization: Ensuring optimal performance of computer systems and networks. Documentation: Creating reports and documentation on troubleshooting processes. Hardware and Software Upgrades: Implementing upgrades to keep systems up-to-date.

Responsibilities and Duties Act as L2 escalation point for unresolved cases and come up with a technical way ahead for challenging and unsolved IT SD Support cases Work on other newly assigned cases from queue as per queue management. Acts as technical mentor on floor to offer quick technical assistance to engineers. Trains new hires with IT SD technical training program. Train, coach, and mentor L1/L2 Technical Support Engineers on technical aspects. Acts as problem manager to come out with resolution for IT SD escalations. Demonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniques Acts as technical SME on floor for ticket resolution. Create internal and end users KB Articles. Conduct technical awareness and troubleshooting trainings for existing staff. Create SOP on recurring issues to capture troubleshooting steps. Vendor management for product related deployment, upgrade, and escalation management. Ensure ticket documentation, categorization and classification are precise. Ensure compliance and process adherence in all transaction and service delivery. Partner with cross-functional teams to assist with troubleshooting Major Incidents impacting IT services as needed. Work in 24X7 rotational shift to provide round the clock IT Support to customers as per scheduled shift roster. Identify opportunities to improve First Contact Resolution of Incidents by Service Desk, by partnering with wider IT functions, proactive documentation/communication. Take ownership and deliver on tasks assigned related various IT projects. Knowledge and understanding of best practice frameworks (such as ITIL, ISO20k). Desired skills & competencies Bachelor's degree in computer science, Information Technology, or related field. Expert in Microsoft products / solutions like desktop and server O.S., AD/Domain controller, WSUS, Bit locker, Azure AD, O365. Sound knowledge of Endpoint security, DLP Products, WDS, SCCM. Sound knowledge of windows OS, MS Severs, endpoints hardware and related troubleshooting At least 5 years + years of total IT experience with minimum 2 years of experience with IT Helpdesk / service desk in resolving technical escalation at level 2 and above profile. Microsoft/O365/Azure Certification. Networking, security certification is an added advantage. Drive, self-motivation, and ability to work under own initiative. Proactive and creative, Attention to detail, Excellent research skills. Excellent English communication skill (both Written & Verbal).

Preferred candidate profile Mode: Virtual Role: Windows Device & Deployment (Senior Engineer OR Specialist OR Infra Support Technical Lead) Experience: 4 to 10 years Locations: Bangalore, Hyderabad Notice Period: Only candidates with notice period 45 days will be considered Education: Any regular full-time graduate Job Requirements (Mandatory Skills): Windows update (WSUS server background process),WDAC (Windows Defender Application Control ),Windows Activation,Windows Upgrade,Windows administration ,VMWare,Power management (Windows),Windows update log analysis, CBS log analysis,BitLocker Important Note: Apply only if you are comfortable with industry-standard hikes. Candidates expecting significantly above-market hikes will not be considered . Role & responsibilities Skills: - Device and Deployment: Windows Patching and DeploymentWindows Update Windows Upgrade Windows Licensing(Retail, OEM, MAK, KMS, E3, E5) Autopilot (Preferred) Windows server (2008, 2008 R2, 2012, 2012 R2, 2016, 2019) and Client(Win 7, Win 10) Enterprise level troubleshooting Log analysis with reference to Windows Deployment. Knowledge on: - Windows as a service - Windows updates Troubleshooting: - Windows update - Servicing - Activation - Bit locker -MBAM-Microsoft BitLocker Administration and Monitoring - Imaging (Sysprep, WDS) Mandatory Skills: - - Windows Update - Windows Upgrade - Windows Activation Responsibilities Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed. Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve service issues. Act internally as a customer advocate. Empower customers to find information, self-solve when they decide to, and learn more about Microsoft products, services and support. Advise customers on how to gain additional value from their Microsoft products. Document your technical work and research to help your colleagues, improve the product, and improve the support experience. Maintain a proactive approach to customer happiness, identifying customer satisfaction concerns and managing customer expectations Strong Experience in following technologies: Installation configuring / OS Upgradation & troubleshooting Windows 2008, Windows 10, Windows 2012 and Windows 2016 in standalone and server environment. OS installation setup phases. Windows patching / Windows servicing - 'windows update' - Troubleshooting patching issues manually & via windows update, plus point if candidate knows CBS architecture & components. Windows activation - understanding and troubleshooting windows activation client/server and KMS (Key management service) - setup / configuration and troubleshooting as well. Bitlocker / MBAM - Basic knowledge of Bitlocker i.e. how does it work, command line parameters and troubleshooting Bitlocker issues. MBAM basic knowledge on setup and configuration, troubleshooting issues in MBAM. MDT / WDS - Basic knowledge on MDT / WDS it's functionality and troubleshooting scenarios. Mandatory Skills : Windows update (WSUS server background process),WDAC (Windows Defender Application Control ),Windows Activation,Windows Upgrade,Windows administration ,VMWare,Power management (Windows),Windows update log analysis, CBS log analysis,BitLocker

Role & responsibilities:- Good English communication skill Solid customer interaction skills. A+ desktop or equivalent skillset knowledge of windows operating system environment Good technical skills in solving Windows related issues Knowledge of DNS, DHCP, TCP/IP, Networking Knowledge of Outlook, O365 Coordinates with the on-call support provider and other vendors for call closure Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.)

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Apple macOS Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Contract Management Practitioner, you will engage with project teams to provide guidance on contract management and ensure adherence to policy compliance. Your typical day will involve documenting risks and issues related to contract management processes, while also addressing account delivery requirements to facilitate smooth operations and compliance across various projects. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of contract management strategies.- Review and analyze contracts to identify potential risks and compliance issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Apple macOS Management.- Strong understanding of contract management principles and practices.- Experience with compliance and risk management frameworks.- Ability to communicate effectively with diverse stakeholders.- Familiarity with project management methodologies. Additional Information:- The candidate should have minimum 3 years of experience in Apple macOS Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Job Summary: As part of the Shared Services IT Operations team, the Microsoft Intune Administrator will play a pivotal role in designing, administering and enhancing the enterprise-wide endpoint management infrastructure. This position requires deep expertise in Microsoft Intune/Endpoint Manager and associated security controls to ensure secure, compliant, and efficient device lifecycle management across TUV SUDs global environment. The successful candidate will contribute to the implementation of a modern, scalable endpoint strategy aligned with Zero Trust principles and serve as a subject matter expert for device enrollment, configuration policies, compliance enforcement, and operational automation. Role & responsibilities: 1. Endpoint Lifecycle Management & Configuration Lead deployment and lifecycle management of mobile and desktop endpoints via Microsoft Intune (MDM/MAM), supporting Windows, iOS, and Android platforms. Manage device enrollment methods including Windows Autopilot, Apple DEP, and Android Enterprise, ensuring consistent onboarding experiences. Oversee device provisioning, policy application, and user profile configurations aligned to business and security needs. 2. Compliance Policy Management & Conditional Access Define, implement and manage compliance policies and configuration profiles using Microsoft Endpoint Manager. Configure security baselines such as encryption (BitLocker), Defender policies, passcode requirements, and firewall settings. Collaborate with identity and access teams to define and manage Conditional Access policies using Azure Active Directory. 3. Security & Endpoint Protection Controls Manage remote wipe, selective wipe, and lost device remediation procedures. Coordinate with cybersecurity teams to implement endpoint protection standards, VPN configurations, MFA enforcement, and mobile threat defense. Assist with device posture validation and threat detection integrations via Microsoft Defender for Endpoint. 4. Application and Patch Deployment Administer software distribution workflows and Windows Update for Business (WUFB) policies. Deploy OS patches, feature updates, and third-party applications to maintain a secure and updated device fleet. Maintain the software deployment catalogue and monitor installation compliance. 5. Monitoring, Analytics & Reporting Monitor device health, status, and compliance using Microsoft Endpoint Manager, Log Analytics and Intune dashboards. Create and maintain dashboards, operational reports, and executive summaries for compliance and audit purposes. Participate in IT governance reviews and deliver metrics aligned to performance SLAs. 6. Operational Support & Collaboration Act as operation support for Intune-related escalations from regional IT teams and service desk. Provide guidance and mentoring to local administrators and regional business units on MDM best practices. Collaborate cross-functionally with security, cloud, and infrastructure teams to ensure consistent endpoint alignment with global strategy. 7. Documentation & Knowledge Management Maintain technical documentation including architecture diagrams, standard operating procedures (SOPs), deployment guides, and training materials. Contribute to the central knowledge base and change control processes. Continuously evaluate Intune feature releases and contribute to roadmap improvements Preferred candidate profile: Minimum 3-5 years of experience in managing Microsoft Intune/Endpoint Manager in a global enterprise setting. Proficient in Intune, Azure AD, Autopilot, Conditional Access, and Microsoft security baselines. Skilled in PowerShell scripting for automation, troubleshooting, and bulk policy deployment. Experience with Apple Business Manager, Google Enterprise Enrollment, and Android management platforms. Knowledge of Zero Trust architecture, endpoint protection integration, and modern access control practices. Deep understanding of Windows, iOS, and Android management ecosystems. Strong analytical skills in root cause analysis and issue remediation. Excellent verbal and written communication skills, with ability to interface across global teams. Interested candidates, please email your updated resume to basavaraj.ym@tuvsud.com Thanks & Regards, TUV SUD

Hiring for Technical Voice support Must have min 2y exp after graduation skills - Active Directory, O365, ServiceNow CTC - Upto 6LPA Grads only WFO | US Shifts Location- pune Immediate joiners only contact - 8529546798 (Divisha)

Work Location: Ahmedabad Work type: Consultant for minimum 6 months contract period Looking for Immediate joiners Please share your updated profile to sugantha.krishnan@acldigital.com Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals. Advanced Knowledge of operating systems, software applications, and remote connection systems. Advanced knowledge of antivirus software. Good problem-solving of hardware and network connectivity issues and multitasking skills. Coordinate with vendors to resolve technical problems with computing equipment and software. To set up and manage user accounts and permissions to consent access to a network. Setting up the Organizations computer system to meet specific business requirements Monitoring day to day computer performance. Update and maintain the computer inventory and equipment. Maintain and resolve issues on LAN/WAN, VoIP telephone, AV systems connections. Endorse and apply upgrades to systems to ensure durability. Assist in technical upgrading and maintaining of entire systems. Good Verbal and written communication skills

Min 1-2 Yr Exp Into Technical Support (International Voice - Mandatory) Any Graduate CTC - Up to 4-5 LPA + Allownces and Incentives WFO 24*7 US Shift Both Way Cab 5 Days Working Interview - Virtual Location - Pune Share CV's - harshaghrs@gmail.com Required Candidate profile Exp Considered After Graduation Only Perks and benefits NIGHT ALLOWANCES INCENTIVES BOTH WAY CAB'S

As a Senior Service Desk Engineer at Vertafore, you will play a crucial role in supporting our IT Service Desk by handling complex user issues, escalations, and serving as a technical subject matter expert for junior IT Service Desk agents. Your responsibilities will include assisting in training new team members, documenting and updating knowledge-base articles, participating in quality analysis and metrics reporting, and identifying opportunities for continuous process improvement. You will collaborate with team leads, peers, and support engineers to enhance service delivery and ensure a seamless user experience. Your core responsibilities will involve: - Providing support to Vertafore's global employees across the US and India in a 24x5 model - Demonstrating a proven ability to troubleshoot and resolve technical and procedural issues effectively - Installing, troubleshooting, and supporting Windows and Mac operating systems, laptops, Microsoft Office365, Active Directory, group policies, user access management, antivirus software, VPN, encryption tools like Bitlocker or PGP, and MFA (Multi-Factor Authentication) - Delivering remote IT support using best practices and various communication methods such as MS Teams, Zoom, email, ServiceNow, and tele-calls - Assisting in managing IT assets inventory, ensuring software compliance, and participating in audits - Maintaining a roster and generating daily SLA reports - Supporting patch management for end-user computing systems To excel in this role, you should possess: - Strong oral and written communication skills with the ability to manage escalations and address customer concerns empathetically - Proficiency in ITIL Incident and Problem Management - Experience with ServiceNow or other ticketing tools - Preferred certifications include A+, Microsoft, or Apple Certified - Excellent customer service and interpersonal skills to build positive customer relationships - Ability to adapt to changing customer needs and effectively handle high-stress situations with professionalism - Strong rapport-building skills with peers and colleagues - Prior experience supporting customers in the US and India in a 24x5 model Qualifications: - Bachelor's degree - 2+ years of experience as a Service Desk Engineer or in a similar role, supporting tier 1/2 requests and incidents in a 24/7/365 environment Join us at Vertafore and be part of a dynamic team dedicated to providing exceptional IT support and enhancing the overall user experience.,

Role & responsibilities Mail Server, DNS Server, File Server, Linux, Windows & MAC OS, Windows Admin, Virtualization, Network Topology, Server Backup, VM Ware, & Active directory. * Troubleshooting network connectivity problems such as router configurations, IP Fixing patches, Data Migrations, Incident Management, back up & recovery, Hardware software management and Server maintenance. Office 365, Azure, Windows, VPN, API support, Remote Support, Application support, integration support Azure Active Directory Preferred candidate profile Graduation Required Excellent Communication skills

Role & responsibilities Troubleshooting: Diagnosing and resolving hardware and software issues on desktop systems, including identifying root causes and implementing solutions. Installation and Configuration: Setting up new computers, installing software, and configuring systems according to user needs and organizational policies. User Support: Providing timely and effective support to end-users via various channels like phone, email, or ticketing systems, ensuring a positive user experience. System Maintenance : Ensuring the ongoing functionality and security of computer systems by performing regular maintenance, updates, and security checks. Documentation: Creating and maintaining technical documentation, user guides, and knowledge base articles to facilitate efficient problem-solving and user training. Training and Guidance: Providing training and guidance to users on the proper use of desktop systems, software applications, and security best practices. IT Projects: Participating in the implementation of IT projects, such as software rollouts, hardware upgrades, and other initiatives related to desktop systems. Escalation: Identifying and escalating complex or unresolved issues to specialized teams or senior engineers when necessary. Network Troubleshooting : Assisting with network troubleshooting and support, ensuring users can access network resources and services. Staying Updated: Keeping up-to-date with the latest technology trends, advancements, and security practices relevant to desktop support. Communication: Maintaining clear and effective communication with users, team members, and other stakeholders throughout the support process Preferred candidate profile

Role & responsibilities Troubleshooting: Diagnosing and resolving hardware and software issues on desktop systems, including identifying root causes and implementing solutions. Installation and Configuration: Setting up new computers, installing software, and configuring systems according to user needs and organizational policies. User Support: Providing timely and effective support to end-users via various channels like phone, email, or ticketing systems, ensuring a positive user experience. System Maintenance : Ensuring the ongoing functionality and security of computer systems by performing regular maintenance, updates, and security checks. Documentation: Creating and maintaining technical documentation, user guides, and knowledge base articles to facilitate efficient problem-solving and user training. Training and Guidance: Providing training and guidance to users on the proper use of desktop systems, software applications, and security best practices. IT Projects: Participating in the implementation of IT projects, such as software rollouts, hardware upgrades, and other initiatives related to desktop systems. Escalation: Identifying and escalating complex or unresolved issues to specialized teams or senior engineers when necessary. Network Troubleshooting : Assisting with network troubleshooting and support, ensuring users can access network resources and services. Staying Updated: Keeping up-to-date with the latest technology trends, advancements, and security practices relevant to desktop support. Communication: Maintaining clear and effective communication with users, team members, and other stakeholders throughout the support process Preferred candidate profile

Required Exp.- 1yr in Tech Supp.| Interational Voice Work From Office 24*7 US Rotational Night Shift 5 Days Working 2 Days Rotational Off Exp Considered After Graduation Only Interview - Virtual Location - Pune Share CV's - 9257669383 (Harsha) Required Candidate profile Excellent communication skills required in English, Microsoft Certified is a plus point Perks and benefits Night allowances Incentives Both way cab facility

Tools: Flexera admin studio, PSADT (Power shell deployment tool kit),App- V , Advanced installer tools deep & Through knowledge. Re-packaging legacy setup applications using InstallShield. Created .MSI applications (Windows Installer setups), MST (Transforms) using InstallShield. Creating Custom Actions in MSI packages using VB Scripts and Batch scripts & deep Knowledge on custom and standard actions. Good Knowledge in Orca, MSI & Windows Installer Technology and ServiceNow. Detailed knowledge of Windows Registry. Working on PSADT to deliver the package/application. Application Deployment Client health Management Knowledge of how to interpret SCCM/MEM log files. Run the monthly deployment reports. App integration and deployment using SCCM and Intune deployment tools. Driver packages creation using PSADT Tools. Application Deployment Client health Management Knowledge of how to interpret SCCM/MECM log files. Run the monthly deployment reports. Application Rationalization etc. Mandatory Skills: Application Packaging - Windows. Experience: 3-5 Years.

Our Mission Healthcare should work for patients, but it doesnt. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdocs mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 17 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on Our Mission As a Technical Support Specialist, you’ll be responsible for providing exceptional technical support to Zocdoc staff both remotely and on-site. You will be a key resource to all teams for technical requests and questions. You will proactively help to drive service delivery and improve IT Support products and services. Our office is located in Koregaon Park and we are looking for candidates who can work from office all 5 days in the night shift (6pm-3am IST). You’ll enjoy this role if you are Passionate about providing great customer experience A problem solver; you enjoy solving complex problems Excited about learning new technologies Excited to use technology to enhance the consumer experience A self starter and have an entrepreneurial mindset Your day to day is Working within the IT Support Team to provide excellent customer service, effective response times and expert insights into general and sometimes complex support issues Provide first- and second-level support for network-related issues (LAN, WAN, Wi-Fi, VPN, etc.) Monitor and troubleshoot network performance, connectivity, and hardware (routers, switches, firewalls) Assist in configuring and maintaining network devices, including IP addressing and VLAN setups Escalate complex issues to senior network engineers or external vendors as needed Supporting on-site/remote desktop computing issues (PCs/Macs) as well as submitting repair requests to manufacturers for damaged machines Providing basic support and assistance for Zocdoc users in relation to a variety of software applications and hardware systems Ensuring quality of service guidelines for dealing with customers, completing services, and overall customer satisfaction are adhered to Assisting other IT support staff with operational procedures and troubleshooting issues Creating and maintaining detailed documentation for systems and processes managed by the Enterprise IT team, for both end-users and other IT staff Communicating promptly throughout the ticket lifecycle to maintain a high level of client satisfaction by responding promptly to client requests according to published SLAs Performing IT support tasks such as desk setups, inventory counts, organizing, audits, meeting room setups, etc. and other duties as assigned Systems administration of core IT services (on-prem and SaaS), including process automation, configurations, and improvements within these tools Hardware and software asset management Staff onboarding and off-boarding, including machine imaging and account creation/configuration You’ll be successful in this role if you have Bachelor’s degree in Computer Science or related field or a mixture of IT-related certifications and relevant experience 2+ years experience in a progressively responsible technical support or helpdesk role Strong customer service background Experience in Google Workspace admin Experience with AzureAD, Intune Endpoints Ability to identify common user experience issues and analyze root causes, delivering and implementing viable solutions at scale Experience with some of the following: G Suite Apps, JIRA, Confluence, Slack, and Bettercloud On-site and remote desktop troubleshooting skills for PC and Mac, software and hardware Proficiency with MS Windows domain environment (Windows Server, Active Directory, LDAP, DHCP, license management, workstation imaging, access controls) Proficiency with Single Sign-On and Multi-Factor authentication Familiar with JAMF/JSS Suite Scripting experience (BASH, PowerShell, or similar) Benefits An incredible team of smart and supportive people A competitive compensation package, including attractive medical insurance Amazing perks – think catered lunch every day, Ping Pong, etc. Daycare reimbursement The chance to create a better healthcare experience for millions of patients! Corporate wellness programs with Headspace Cellphone and wifi reimbursement Competitive parental leave Sabbatical leave (over 5 years) Annual sponsored health check-ups Sponsored counseling and therapy via Betterlyf Competitive PTO Zocdoc is certified as a Great Place to Work 2022-2025

Os/Peripherals troubleshooting Handling Different PC Operating Systems(Windows 7/8/10 and 11) Performing Hardware and Software Installation, SCCM Basic Knowledge of SOE Printer Support, Active Directory, MDM, Ticketing Tools

Min 1 Yr Exp Into Technical Support International Voice Any Graduate CTC - Upto 4 LPA WFO 24*7 US Shift 5 Days Working Location - Pune Share resume on - 9257669383 (Harsha) Required Candidate profile Skills required - Service desk/ technical supp/ servicenow/ AD/ International voice exp. only/ troubleshooting/ VPN/ Zendesk/ Office 365/ Outlook/ bitlocker/ ticketing tools Perks and benefits Night Allowances Incentives Both way cab's

Skill: SCCM Environment Notice Period: Immediate . Employment Type: Contract SCCM: Assignment to start middle November Experience Building and tailoringSCCMenvironments and migration from old to newSCCMenvironment. At least 1 implementation project (implementingSCCM) in a global environment (multiple countries) Or, at least 3 years experience in simple migration projects Setting upSCCMservers on dedicated servers and in Azure Migration betweenSCCMservers in multiple domains Working with customized environment with Cloud gateway and multiple providers HTTPs configuration PowerShell scripting, to modify or create new scripts for background maintenance tasks and OS deployment. CustomizingSCCMSQL DB forSCCMitself and interfaces for other systems MBam (Bitlocker) implementation experience

Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails Deliver No. Performance Parameter Measure 1. Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience 2. Process Adherence Adherence to SLAs (90-95%), response time and resolution time TAT Mandatory Skills: Microsoft Bitlocker. Experience5-8 Years.

Project Role : Workplace Mgmt & Solutions Practitioner Project Role Description : Provide expertise and/or general administrative space and service support for Accenture people and businesses globally. Must have skills : Apple macOS Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : any graduate Summary :As a Workplace Management and Solutions Practitioner, you will provide expertise and general administrative space and service support for Accenture people and businesses globally. Your typical day will involve collaborating with various teams to ensure that workplace solutions are effectively implemented, addressing any service-related inquiries, and contributing to the overall enhancement of workplace environments. You will engage with stakeholders to understand their needs and provide tailored solutions that foster a productive work atmosphere. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate communication between teams to ensure alignment on workplace initiatives.- Analyze feedback from users to improve service delivery and workplace solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Apple macOS Management.- Strong understanding of workplace management tools and software.- Experience with service desk operations and support.- Ability to troubleshoot and resolve technical issues related to macOS.- Familiarity with asset management and inventory control processes. Additional Information:- The candidate should have minimum 3 years of experience in Apple macOS Management.- This position is based at our Pune office.- A any graduate is required. Qualification any graduate

Looking for Customer Support Engineer Company Name: Fourth Dimension Technologies Pvt Ltd Job Description: Location : Bawal - Rewari District Good Communication Skill(English & Hindi) . Handling desktop (outlook, antivirus, basic networking, hardware /OS / Applications troubleshooting). Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment Candidate should be willing to work on 24/7 shifts and 6 working days in a week. Only Male candidates can apply. Only immediate joiners can apply. Contact : 6381386240 Email : adithiya.a@fourdtech.co.in

Job description OS installation from USB devices or network boot, VPN client configuration and support for remote users, Password reset, expiry, new users, deletion of users in active directory, Printer installation, configuration and support - both USB & Network, Hardware trouble shooting of desktops & laptops, Knowledge of components like hard disk, rams, processors, motherboard in computer, Ticketing tool for call logging & call analysis, Follow-up with end users to provide status updates, Coordination with hardware vendors (Dell, Lenovo, HP etc) for online support, Maintaining IT Asset inventory, Coordinate with vendors to procure IT related equipments or peripherals, Antivirus support, Remote session for out of office users, Familiar with Windows OS & MS Office, Email setup in MS Outlook (IMAP & POP account knowledge), Basic network troubleshooting like LAN & Wi-Fi, User data backup & restore, Ms office O365 support & experience in teams & Onedrive, Setting up laptop with projector & conferencing equipments Basic support on Macbook & other Apple devices. MDM (Intune exp) VDI (any citrix or VM) Interested candidate can share their updated resume on below contact No along with below details. Vrushali (HR) Mobile (Whatsapp) No. - 9920105763 ------------- Complete Name - Age - Education Qualification - Technical Qualification - Total IT Experience - Working status - Notice period - Last working day (if not working or serv notice period) - Currently living in - IT career started - Current annual CTC - Current monthly in hand - Expected annual CTC - Married/ Unmarried - Vaccination status - Physical Disability - Availability for face to face interview (Y/N) -

Work Location: Ahmedabad Looking for Immediate joiners Please share your updated profile to sugantha.krishnan@acldigital.com Role & responsibilities Maintaining the security and stability of an organization's IT infrastructure by ensuring timely deployment of security patches and updates, and managing antivirus software. Responsibilities include overseeing antivirus updates, managing device compliance, and responding to potential malware threats. Patch management involves managing upgrades, updates, and patching for software and applications across all endpoints, ensuring compliance with security requirements. Key Responsibilities: Antivirus Management: Overseeing antivirus updates, managing device compliance, and responding to potential malware threats. Patch Management: Managing upgrades, updates, and patching for software and applications across all endpoints, ensuring compliance with security requirements. Security Compliance: Ensuring all systems are up-to-date with the latest security patches, feature updates, and bug fixes. Software Inventory: Maintaining an inventory of patches for software and systems in use, ensuring they are up to date and applied regularly. Testing and Deployment: Testing patches in a pilot group of computers before deploying them to production machines. Monitoring, Reporting and Documentation: Continuously monitoring systems for missing patches, tracking deployment status and preparing reports for IT management and auditors, documenting the patch management process. Provide First-Line IT Support: Assign IT HelpDesk Tickets, Answer phone calls, emails and chat inquiries from end-users. Troubleshooting: Assisting user with resetting their password, troubleshooting a printer issue, or guiding them through installing a new software application. Troubleshooting end-user workstation issues (software/hardware) remotely. Identity and Access Management: Handling leavers/joiners/update activities for endpoints in Active Directory/LDAP/SSO. Collaboration: Collaborating with other IT teams and stakeholders to ensure effective patch management.