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4.0 - 8.0 years
12 - 14 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Role & responsibilities Identity and Access Management (IAM): Administer and maintain IAM solutions to ensure secure and appropriate access to organizational resources. Implement and manage user provisioning, de-provisioning, and access reviews across cloud and on-premises systems. Support the integration of IAM with Office 365, Azure AD, and other enterprise applications. Create New Conditional Access Policies to cater to business needs and well as Review and optimize Conditional Access Policies Monitor and respond to IAM-related incidents, ensuring timely resolution and documentation. Collaborate with internal teams to enforce role-based access controls (RBAC) and least privilege principles. Participate in IAM-related projects such as onboarding new applications, automating access workflows, and enhancing authentication mechanisms (e.g., MFA, conditional access), Secret and Certificate rotation etc. Maintain and update IAM documentation, including process flows, SOPs, and technical configurations. Office 365 Administration: Perform day-to-day administration of Office 365 services including SharePoint Online, PowerApps, Teams etc. Configure and manage Office 365 security features such as Data Loss Prevention (DLP) and Defender for Office 365. Support compliance initiatives by maintaining audit logs, retention policies, and access controls. Assist in troubleshooting and resolving Office 365-related issues and service requests. Work with the Security Operations team to ensure Office 365 logs are integrated into SIEM and relevant alerts are generated. Preferred candidate profile: Education: Bachelors degree in Computer Science, Information Technology, Cybersecurity, or a related field. Experience: 4+ years of experience in IT Security with a strong focus on Identity and Access Management and Office 365 administration. Hands-on experience with Azure AD, Conditional Access, MFA, and IAM lifecycle processes. Experience managing Office 365 tenants and security configurations. Familiarity with Defender for Office 365 and Microsoft compliance tools. Skills: Strong understanding of IAM principles, RBAC, and authentication protocols. Proficiency in Microsoft PowerShell for automation and administration tasks. Experience with Microsoft Graph API is a plus. Solid troubleshooting and analytical skills. Effective communication and collaboration abilities. Ability to manage multiple operational tasks and project deliverables simultaneously. Good to have: MS-102 or equivalent Microsoft certification. Benefits Highlights: 5 Days working in a Fast-paced work environment. Work directly with the senior management team Reward and Recognition Employee friendly policies Personal development and training Health Benefits, Accident Insurance Potential Growth for you! We will nurture your talent in an inclusive culture that values diversity. You will be doing regular catchups with your manager who will act as your career coach and guide you in your career goals and aspirations. Location The position is based at Egon Zehnders KCI office in Gurgaon, Plot no. 29, Institutional Area Sector 32 EZ Commitment to Diversity & Inclusion Egon Zehnder aims for a diverse workplace and strives to continuously lead with our firm values. We respect personal values of every individual irrespective of race, national or social origin, gender, religion, political or other opinion, disability, age and sexual orientation as warranted by basic rights enshrined in the UN Declaration of Human Rights. We believe diversity of our firm is central to the success and enables us to deliver better solutions for our clients. We are committed to creating an inclusive environment and supportive work environment, where everyone feels comfortable to be themselves and treated with dignity and respect and there is no unlawful discrimination related to employment, recruitment, training, promotion, or remuneration. Egon Zehnder is an Equal Opportunity Employer Egon Zehnder provides equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, disability, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
Posted 6 days ago
8.0 - 12.0 years
16 - 21 Lacs
Hyderabad
Work from Office
Designed and led EUC solutions with Intune and Windows 10/11, implemented MDM/MAM strategies, managed security policies, optimized GPOs/scripts, aligned with security standards, drove OS lifecycle, evaluated tech, and supported EUC engineering.
Posted 2 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Hyderabad
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Master Data Management (MDM), Microsoft Intune, Microsoft Endpoint Configuration Manager Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities: Manage and monitor the JAMF Pro server and its components, such as smart groups, policies, profiles, scripts, and reports. Deploy, configure, and update MAC devices, applications, and settings using JAMF Pro. Troubleshoot and resolve MAC and JAMF related issues, such as enrolment, authentication, connectivity, performance, and security. Provide technical support and training to end users and other IT staff on MAC and JAMF related topics. Document and maintain the MAC and JAMF policies, procedures, and best practices. Collaborate with other IT teams and vendors to ensure the compatibility and integration of MAC and JAMF solutions with other systems and platforms. Research and evaluate new MAC and JAMF technologies and trends to improve the MAC and JAMF environment and user experience. At least 5 years of experience in MAC and JAMF administration and support. Strong knowledge of MAC OS, JAMF Pro, and related technologies, such as Azure Active Directory, SSO, conditional access, Device Compliance, Octory and encryption. Proficient in scripting languages, such as Bash, Python, or AppleScript. Knowledge on other MDM's such as Intune or Workspace One and others are preferred. Build automated solutions and initiative to improve end user experience. Excellent troubleshooting and problem-solving skills. Good communication and interpersonal skills. Ability to work independently and as part of a team. Certification in JAMF 200 or higher is preferred. Professional & Technical Skills: Must To Have Skills:Proficiency in Master Data Management (MDM), Microsoft Intune, Microsoft Endpoint Configuration Manager Good To Have Skills:Experience with data analysis and visualization tools Strong understanding of statistical analysis and machine learning algorithms Experience with data visualization tools such as Tableau or Power BI Hands-on implementing various machine learning algorithms such as linear regression, logistic regression, decision trees, and clustering algorithms Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity Additional Information: The candidate should have a minimum of 5 years of experience in JAMF This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education
Posted 2 weeks ago
5.0 - 10.0 years
22 - 25 Lacs
Bengaluru
Work from Office
Description Technologies: Federation Single Sign-On (SSO) Entra ID Identity Provider (IDP) SSO protocols (SAML, OpenID/OAuth, WS-Fed) Conditional Access and Multi Factor Authentication Mandatory Skills: (Must Have Skills) Must have solid hands-on experience with Entra ID services including core services like user provisioning, Enterprise App, SSO, MFA, Conditional Access, B2B options and B2C integration Understanding and experience with integrating Enterprise applications and App registrations with Entra ID and enable single sign-on (SSO) Hands on experience with SCIM provisioning and configuration of JIT using SAML provisioning Understanding of Cross-Tenant Synchronization and B2B collaboration knowledge on managing External Identity Management would be welcome. Understand basic concepts of IAM & IGA Scripting and Automation knowledge with good hands-on with one or more programming or scripting language like Java, Python, Shell scripting, PowerShell Roles & Responsibilities: Integration of applications with Microsoft Entra ID Manage user access to various SaaS applications using SAML, WS-FED Federation, OIDC/OAuth protocol. Implementation of multi-factor authentication using MS authenticator Supporting Entra ID Temporary Access Pass service, self-service password reset (SSPR) Implementation of password less authentication methods. Understanding password protection policies Entra ID Sign-in logs and audit logs analysis and troubleshooting experience Entra ID Conditional Access policies operations and troubleshooting Understanding of Conditional Access Policies, defining access controls based on factors like location, device, and user identity to enhance security. PL/SQL, Java, shell scripting,Linux platforms,Entra ID services,user provisioning, Enterprise App, SSO, MFA, Conditional Access, B2B options, B2C integration,SCIM provisioning, configuration JIT ,SAML provisioning
Posted 2 weeks ago
4.0 - 7.0 years
13 - 18 Lacs
Noida
Work from Office
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together As a Windows Endpoint Engineer, you will be responsible for analyzing business requirements, performing options analysis, ensuring quality/alignment of designs, and you will demonstrate and apply knowledge of enterprise endpoint architecture and standards. You will also be responsible for the development, communication and implementation of the organization's technology endpoints and the components required to support endpoints. You will investigate systemic issues that negatively affect the end user experience, and implement solutions that increase productivity and lower the total cost of ownership of the end user computing environment. Positions in this function include those who monitor and operate computer and peripheral equipmentreview, analyze, and modify programming systems including encoding, testing, debugging and installing for large-scale computer systems. Evaluate system specifications, input/output processes, and working parameters for hardware/software compatibility. Provide expertise in software systems programming, operating software applications, consulting on complex projects/existing applications, timely completion of scheduled jobs, and overall operating systems. Also includes overseeing environments’ health and facilitation of high severity incidents to improve the state of service availability and continuity. Develop processes and activities that focus on restoring service after an incident occurs. Document all hardware, application, facility, etc. problems and take corrective action as required. Primary Responsibilities Desktop ManagementOversee the deployment, configuration, and maintenance of Windows desktop environments TroubleshootingPerform advanced troubleshooting and root cause analysis to resolve desktop-related issues efficiently DEX ExpertiseUtilize your deep understanding of Desktop Experience (DEX) to enhance user productivity and satisfaction User SupportProvide expert-level support to end-users, addressing their technical concerns and training them on best practices System UpgradesPlan and execute system upgrades, patches, and updates to ensure optimal performance and security AutomationDevelop and implement automation scripts to streamline desktop management tasks DocumentationMaintain comprehensive documentation of desktop configurations, processes, and procedures CollaborationWork closely with other IT teams to ensure seamless integration and support of desktop systems Reviews the work of others Develops innovative approaches Sought out as expert Serves as a leader/ mentor Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Graduate degree or equivalent experience 7+ years of experience in Windows desktop engineering or a related field Technical Skills: Proficiency in Windows OS, Hardware Driver and BIOS support, Active Directory, Entra, Group Policy, Conditional Access and desktop virtualization technologies. Experience utilizing a Unified Endpoint Management tool for managing domain and Entra Windows devices. Experience creating and deploying Windows Images DEX KnowledgeSolid background in Desktop Experience (DEX) tools to measure endpoint performance, correlate issues with changes, and user experience optimization. Knowledge of operating system level logging Analytical Skills: Excellent problem-solving skills with a focus on root cause analysis and resolution AutomationExperience with scripting languages such as PowerShell for automation CommunicationSolid verbal and written communication skills Preferred Qualifications Experience working in a Microsoft centric environment (O365, M365) Experience with Lakeside SysTrack Experience working in a large endpoint environment over 50k Experience working in a highly regulated industry i.e. Insurance, Healthcare, Banking At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Posted 2 weeks ago
10.0 - 15.0 years
35 - 50 Lacs
Bengaluru
Work from Office
Lead digital workforce platforms like messaging, scheduling, virtual workspace. Guide team delivery, platform execution, and agile coordination Required Candidate profile 10–15 yrs in IT delivery, workforce enablement, stakeholder collaboration. Agile/Scrum required.
Posted 3 weeks ago
6 - 9 years
2 - 6 Lacs
Mumbai
Work from Office
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the worlds mostinnovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as theyprovide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days arethe same. About The Role Primary Skills Mobile Device Management (MDM) Microsoft Intune Required Skills & Qualifications: 4-6 years of experience in Intune and MDM administration. Strong understanding of iOS device management , including supervised mode and VPP. Experience with Windows Autopilot setup and deployment. Familiarity with Azure AD , conditional access, and compliance policies. Knowledge of scripting (PowerShell) for automation and reporting. Excellent troubleshooting and communication skills. About The Role - Grade Specific Is responsible for the overall measurement, analysis and implementation of any recommendations, ensuring desired outcome is achieved. Involved directly with other support teams and the client, owning the overall improvement activities. Owns overall backlog of improvement ideas and actions. Skills (competencies) Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Posted 1 month ago
1 - 5 years
5 - 14 Lacs
Noida
Hybrid
The Role: The Irdeto Customer Integration and Support team is a dynamic group of highly skilled integration and support engineers, implementing and supporting cutting edge solutions in the areas of CA (conditional access), OTT Media Protection for Multi-screen video streaming, Keys and Credentials, Watermarking and Cyber Security. In this customer facing role, you as the Customer Integration and Support Engineer will work on a team responsible for integrating, deploying and supporting world-class CA and cloud-hosted OTT Multi-DRM for leading media companies like Cable and Telco operators, Hollywood studios, television broadcasters and sports associations to protect their video streaming content. You will work closely with our product development and operations teams to integrate our industry-leading products into customer environments and provide Tier 2 support for customer issues. If you love working with new streaming, DRM and cloud technologies, thinking out-of-the-box and working on complex challenges, you will enjoy working with us! To be successful in the role, you need to have experience building and maintaining CA and OTT services and excellent problem solving, debugging and troubleshooting skills. You also need to show a proven track record of building strong technical customer relationships, working with cross-functional teams and connecting customer requirements with geographically distributed Agile delivery teams to ensure a high level of customer satisfaction. Your mission at Irdeto: Learn and support the Irdeto Headend CA and OTT solutions and services to new and existing customers for multiple product lines such as CA system, Irdeto Control, OTT Watermarking, Content management and Media Protection (multi-DRM). Work closely with customers to support the technical integration of the Irdeto solutions into existing customer environments. Work closely with remote/off-shore Solutions Architects, Program Managers, Service Delivery, Engineering and Dev Ops teams to ensure the successful execution of product integration and professional services projects for new and existing customers. Troubleshoot, research and diagnose live reported issues through reading logs, error messages and network traces. Provide customers with prompt responses to complex technical issues and questions through emails, tickets or phone calls. Build and maintain strong, positive relationships with key stakeholders in the Irdeto Sales, Professional Services, Technical Marketing Units and with Irdeto external customers, prospects and partners. Document customer software installations, use cases and customer requirements for internal and external audiences. Provide prompt feedback to the product delivery team about integration issues, product performance and desired customer enhancements. Provide hands on training to customers to operate and administer installed systems. Occasionally deliver integration and training services onsite at a customer location. How can you add value to the team? University degree in Engineering or equivalent education in a related technical field. 2+ years of relevant customer-facing software integration experience delivering and supporting mission. critical software systems in complex B2B environments. Experience with scripting languages (preferably Python, SQL, bash/kshell). Experience integrating and supporting CA solutions. Experience in the areas of Streaming DRM technologies (Google Widevine, Apple Fairplay Streaming and Microsoft PlayReady etc.), Adaptive Streaming (Smooth Streaming, HLS, MPEG-DASH etc.). Experience in the broadcast/digital media industry working with CA, OTT Linear and VOD content delivery systems and workflows including CDNs and Content Packagers. Hands-on Amazon Web Services (AWS) service management and devops experience a plus. Strong analysis and problem-solving skills, and proven ability to deliver exceptional customer experience in an external facing role. Characteristics: Positive, highly motivated, can-do” attitude. Key contributor, willing to go the extra mile to achieve desired results. Strong, professional interpersonal and communication skills (English).
Posted 1 month ago
5 - 10 years
4 - 8 Lacs
Gurugram
Work from Office
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft Intune Good to have skills : Workplace Technology Solutions, Apple macOS Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As Senior Intune Administrator / Intune Architect you will be a responsible Architect and implement enterprisewide Intune strategies, lead security hardening, and drive automation at scale. Roles & Responsibilities: Design and implement enterprisewide Intune solutions. Architect Zero Trust security models integrating Conditional Access and Defender for Endpoint. Lead Windows Autopilot deployment strategies. Automate endpoint management using PowerShell, Microsoft Graph API, and Logic Apps. Troubleshoot complex Intune and securityrelated issues. Develop compliance reports and align policies with regulatory frameworks. Provide mentorship to junior administrators and work with IT leadership. Professional & Technical Skills: Expert knowledge of Intune, Autopilot, Conditional Access, and Defender for Endpoint. Strong experience in security hardening, compliance, and enterpriselevel endpoint management. Advanced automation using PowerShell, Microsoft Graph API, and Logic Apps. Strong understanding of Zero Trust security frameworks and IAM integration. Leadership and mentorship abilities. Strategic thinking and decisionmaking. Strong communication and stakeholder management. Ability to align technical solutions with business objectives. Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft Intune This position is based at our Gurugram office A 15 years full-time education is required MD102 + Microsoft Certified:enterprise Administrator Expert (Must) ITIL v4 Qualification 15 years full time education
Posted 1 month ago
3 - 8 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft Intune Good to have skills : Workplace Technology Solutions, Apple macOS Management Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for a Senior Analyst with expertise in Microsoft Intune administration and incident management to support enterprise endpoint management operations. The candidate should have hands-on experience in Intune, MDM solutions, ITIL processes, and troubleshooting device compliance issues. This role requires effective coordination with support teams, driving resolution for major incidents, and ensuring service stability. Roles & Responsibilities: Intune Administration & Endpoint Management:-Manage and maintain Microsoft Intune for Windows, macOS, iOS, and Android devices.-Handle device enrollment, compliance policies, app protection, and configuration profiles.-Troubleshoot and resolve Intune-related issues such as enrollment failures, compliance errors, and software deployment failures.-Work with Azure AD, Conditional Access, SCCM (co-management), and Group Policies.-Support Autopilot provisioning and policy enforcement for end-user devices.-Ensure endpoint security and compliance as per enterprise security policies. Incident Management & Troubleshooting:-Act as L2/L3 support for endpoint management issues and assist in resolving major incidents (P1/P2).-Work closely with Service Desk, SME teams, and vendors (Microsoft, JAMF) for troubleshooting.-Perform root cause analysis (RCA) and contribute to permanent fixes.-Maintain incident logs, documentation, and knowledge base for recurring issues.-Ensure adherence to SLAs for issue resolution and incident response.-Service Improvement & Automation:-Identify trends in incidents and recurring problems to improve service stability.-Automate manual tasks using PowerShell, Intune Graph API, and automation tools.-Assist in developing SOPs, technical playbooks, and troubleshooting guides.-Provide input to process improvements and optimization initiatives.-Stakeholder & Communication Management:-Collaborate with IT teams, end-users, and business stakeholders to address IT concerns.-Participate in technical discussions, problem-solving sessions, and weekly service reviews.-Maintain transparency in incident handling and provide timely updates to leadership. Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft Intune, Azure AD, Conditional Access, SCCM, and Co-management. Good To Have Skills: Experience with Workplace Technology Solutions. Strong understanding of endpoint management and security. Knowledge of Jamf for Apple macOS Management-Proficiency in PowerShell scripting and automation for troubleshooting Experience in troubleshooting hardware and software issues. Ability to communicate technical information effectively and stakeholder management skills. Additional Information: The candidate should have a minimum of 3 years of experience in Microsoft Intune. This position is based at our Bengaluru office. A 15 years full-time education is required.
Posted 1 month ago
10 - 15 years
17 - 32 Lacs
Bengaluru
Work from Office
Design and manage enterprise identity solutions using Azure AD. Implement and automate MFA, SSO, RBAC/ABAC, secure APIs, and compliance policies. Troubleshoot IAM issues and support identity lifecycle management. Required Candidate profile IAM expert with experience in Azure AD, SSO, OAuth, RBAC, and PowerShell. Strong knowledge of identity governance, automation, and authentication protocols.
Posted 1 month ago
8 - 12 years
22 - 30 Lacs
Bengaluru, Hyderabad
Work from Office
Experience in Microsoft Entra ID (Azure AD) and Active Directory administration. Hands-on experience with Conditional Access, MFA, PIM, Identity Protection, and SSO. Required Candidate profile • Strong understanding of IAM principles, RBAC, and Zero Trust security models. • Proficiency in PowerShell scripting for identity provisioning.
Posted 2 months ago
3 - 8 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft Intune Good to have skills : Workplace Technology Solutions, Apple macOS Management Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for a Senior Analyst with expertise in Microsoft Intune administration and incident management to support enterprise endpoint management operations. The candidate should have hands-on experience in Intune, MDM solutions, ITIL processes, and troubleshooting device compliance issues. This role requires effective coordination with support teams, driving resolution for major incidents, and ensuring service stability. Roles & Responsibilities: Intune Administration & Endpoint Management:-Manage and maintain Microsoft Intune for Windows, macOS, iOS, and Android devices.-Handle device enrollment, compliance policies, app protection, and configuration profiles.-Troubleshoot and resolve Intune-related issues such as enrollment failures, compliance errors, and software deployment failures.-Work with Azure AD, Conditional Access, SCCM (co-management), and Group Policies.-Support Autopilot provisioning and policy enforcement for end-user devices.-Ensure endpoint security and compliance as per enterprise security policies. Incident Management & Troubleshooting:-Act as L2/L3 support for endpoint management issues and assist in resolving major incidents (P1/P2).-Work closely with Service Desk, SME teams, and vendors (Microsoft, JAMF) for troubleshooting.-Perform root cause analysis (RCA) and contribute to permanent fixes.-Maintain incident logs, documentation, and knowledge base for recurring issues.-Ensure adherence to SLAs for issue resolution and incident response.-Service Improvement & Automation:-Identify trends in incidents and recurring problems to improve service stability.-Automate manual tasks using PowerShell, Intune Graph API, and automation tools.-Assist in developing SOPs, technical playbooks, and troubleshooting guides.-Provide input to process improvements and optimization initiatives.-Stakeholder & Communication Management:-Collaborate with IT teams, end-users, and business stakeholders to address IT concerns.-Participate in technical discussions, problem-solving sessions, and weekly service reviews.-Maintain transparency in incident handling and provide timely updates to leadership. Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft Intune, Azure AD, Conditional Access, SCCM, and Co-management. Good To Have Skills: Experience with Workplace Technology Solutions. Strong understanding of endpoint management and security. Knowledge of Jamf for Apple macOS Management-Proficiency in PowerShell scripting and automation for troubleshooting Experience in troubleshooting hardware and software issues. Ability to communicate technical information effectively and stakeholder management skills. Additional Information: The candidate should have a minimum of 3 years of experience in Microsoft Intune. This position is based at our Bengaluru office. A 15 years full-time education is required.
Posted 2 months ago
6 - 10 years
6 - 15 Lacs
Gurgaon
Work from Office
Detailed knowledge and experience in enabling and supporting integrated Entra ID applications, Single Sign-On, Multi-Factor Authentication, and Conditional Access Policies Subject matter expert in Entra ID (Azure AD), Active Directory, Kerberos, SSO, SAML, OAuth, OpenID Connect, MFA, Azure application integration, Identity Federation Detailed knowledge and experience in supporting cloud joined, hybrid joined, and multi-domain enterprise directory services platforms based on best practices Detailed knowledge and experience with automating processes by leveraging out of box capabilities, PowerShell/Python scripting, MS Graph, and REST APIs Strong problem solving, troubleshooting and root cause diagnosis skills Experience with Agile methodologies and corresponding Safe Agile based tools Ability to manage complex activities simultaneously to short timescales Minimum 5 years experience in supporting IAM technologies of a medium to large enterprise with expertise in Okta and Okta Access Gateway Detailed knowledge and experience with automating processes by leveraging out of box capabilities, Java/Python scripting and REST APIs Detailed knowledge and experience in enabling and supporting integrated Okta applications, Single Sign-On, Multi-Factor Authentication, and Access Policies Working knowledge of CICD pipeline and Terraform Open to learn and support other IAM technologies like Entra ID, Ping Federate etc Strong problem solving, troubleshooting and root cause diagnosis skills Experience with Agile methodologies and corresponding Safe Agile based tools Ability to manage complex activities simultaneously to short timescales Flexible to work in rotational shifts and provide on-call support during weekends Location: This position can be based in any of the following locations: Gurgaon For internal use only: R000106256
Posted 2 months ago
2 - 5 years
0 Lacs
Navi Mumbai
Work from Office
L2 Support for issues reported through Helpdesk tickets, calls and chat for Microsoft Intune EMM application deployed at HDFC Bank to manage Android & iOS devices. Managing new application client deployments and updates for existing applications on Intune EMM Platform. Troubleshooting device enrollment, application login, VPN connectivity issues escalated from L1 Team. Data extraction and reconciliation for repeated tasks. Participation in change management to deploy updates in Production. Troubleshooting Intune Policies and application related issues. Managing user access management workflow. looking for immediate joiners
Posted 2 months ago
4 - 9 years
25 - 35 Lacs
Hyderabad
Hybrid
Job Title - Manager D&T Cybersecurity Engineer Job Type - Hybrid Location - Hyderabad Role & responsibilities Design, implement, and manage email security solutions using Microsoft Defender for Office 365 (MDO) and/or ProofPoint, ensuring robust protection against phishing and malware. Develop and enforce Entra ID/Azure AD Conditional Access policies, including phishing-resistant MFA and passwordless authentication, to strengthen identity security and move towards a Zero Trust architecture. Implement and maintain system hardening standards for client and server OS images, adhering to industry benchmarks like CIS and NIST, and ensuring compliance with security requirements. Enhance the security of Microsoft Entra ID components, such as Enterprise Applications and App Registrations, to minimize potential vulnerabilities. Continuously improve email security protocols (SPF, DMARC, DKIM) for all company-owned domains, ensuring email integrity and preventing spoofing. Monitor and analyze security logs and threat intelligence to identify and respond to security incidents, providing recommendations for security improvements across Microsoft products and services. Opportunity to work with cutting-edge cybersecurity technologies and solutions. A collaborative and supportive team environment with experienced cybersecurity professionals. Exposure to a diverse range of security challenges across IT, OT, and R&D environments. Opportunities for professional development and training in the latest cybersecurity trends and technologies. A dynamic and international work environment with geographically distributed teams. Access to Microsoft product training and resources to enhance your expertise. Preferred candidate profile Extensive hands-on experience with Entra ID and Azure AD Conditional Access policies. Deep knowledge of email security gateways (Microsoft Defender for Office 365, ProofPoint) and related protocols (SPF, DMARC, DKIM). Strong understanding of Microsoft product security features and best practices. Proven ability to implement and maintain robust email security measures, including advanced phishing detection and threat intelligence integration. Demonstrated experience in system hardening and security assessments, with a focus on industry standards (CIS, NIST). Solid understanding of email security threats, phishing techniques, and mitigation strategies, coupled with excellent analytical and problem-solving skills. The application process: Interested in this position? Please apply on-line by uploading your resume in English via our internal career portal. For further information about the position, please contact Panchsheel Maske (Panchsheel.Maske@dsm-firmenich.com).
Posted 3 months ago
4 - 6 years
15 - 25 Lacs
Noida
Hybrid
The Role: The Irdeto Customer Integration and Support team is a dynamic group of highly skilled integration and support engineers, implementing and supporting cutting edge solutions in the areas of CA (conditional access), OTT Media Protection for Multi-screen video streaming, Keys and Credentials, Watermarking and Cyber Security. In this customer facing role, you as the Customer Integration and Support Engineer will work on a team responsible for integrating, deploying and supporting world-class CA and cloud-hosted OTT Multi-DRM for leading media companies like Cable and Telco operators, Hollywood studios, television broadcasters and sports associations to protect their video streaming content. You will work closely with our product development and operations teams to integrate our industry-leading products into customer environments and provide Tier 2 support for customer issues. If you love working with new streaming, DRM and cloud technologies, thinking out-of-the-box and working on complex challenges, you will enjoy working with us! To be successful in the role, you need to have experience building and maintaining CA and OTT services and excellent problem solving, debugging and troubleshooting skills. You also need to show a proven track record of building strong technical customer relationships, working with cross-functional teams and connecting customer requirements with geographically distributed Agile delivery teams to ensure a high level of customer satisfaction. Your mission at Irdeto: Learn and support the Irdeto Headend CA and OTT solutions and services to new and existing customers for multiple product lines such as CA system, Irdeto Control, OTT Watermarking, Content management and Media Protection (multi-DRM). Work closely with customers to support the technical integration of the Irdeto solutions into existing customer environments. Work closely with remote/off-shore Solutions Architects, Program Managers, Service Delivery, Engineering and Dev Ops teams to ensure the successful execution of product integration and professional services projects for new and existing customers. Troubleshoot, research and diagnose live reported issues through reading logs, error messages and network traces. Provide customers with prompt responses to complex technical issues and questions through emails, tickets or phone calls. Build and maintain strong, positive relationships with key stakeholders in the Irdeto Sales, Professional Services, Technical Marketing Units and with Irdeto external customers, prospects and partners. Document customer software installations, use cases and customer requirements for internal and external audiences. Provide prompt feedback to the product delivery team about integration issues, product performance and desired customer enhancements. Provide hands on training to customers to operate and administer installed systems. Occasionally deliver integration and training services onsite at a customer location. How can you add value to the team? University degree in Engineering or equivalent education in a related technical field. 4-6 years of relevant customer-facing software integration experience delivering and supporting mission. critical software systems in complex B2B environments. Experience with scripting languages (preferably Python, SQL, bash/kshell). Experience integrating and supporting CA solutions. Experience in the areas of Streaming DRM technologies (Google Widevine, Apple Fairplay Streaming and Microsoft PlayReady etc.), Adaptive Streaming (Smooth Streaming, HLS, MPEG-DASH etc.). Experience in the broadcast/digital media industry working with CA, OTT Linear and VOD content delivery systems and workflows including CDNs and Content Packagers. Hands-on Amazon Web Services (AWS) service management and devops experience a plus. Strong analysis and problem-solving skills, and proven ability to deliver exceptional customer experience in an external facing role. Characteristics: Positive, highly motivated, can-do” attitude. Key contributor, willing to go the extra mile to achieve desired results. Strong, professional interpersonal and communication skills (English).
Posted 3 months ago
3 - 5 years
5 - 7 Lacs
Coimbatore
Work from Office
About The Role : Manage and monitor the JAMF Pro server and its components, such as smart groups, policies, profiles, scripts, and reports. Deploy, configure, and update MAC devices, applications, and settings using JAMF Pro. Troubleshoot and resolve MAC and JAMF related issues, such as enrolment, authentication, connectivity, performance, and security. Provide technical support and training to end users and other IT staff on MAC and JAMF related topics. Document and maintain the MAC and JAMF policies, procedures, and best practices. Collaborate with other IT teams and vendors to ensure the compatibility and integration of MAC and JAMF solutions with other systems and platforms. Research and evaluate new MAC and JAMF technologies and trends to improve the MAC and JAMF environment and user experience. At least 3-5 years of experience in MAC and JAMF administration and support. Strong knowledge of MAC OS, JAMF Pro, and related technologies, such as Azure Active Directory, SSO, conditional access, Device Compliance, Octory and encryption. Proficient in scripting languages, such as Bash, Python, or AppleScript. Knowledge on other MDMs such as Intune or Workspace One and others are preferred. Build automated solutions and initiative to improve end user experience. Excellent troubleshooting and problem-solving skills. Good communication and interpersonal skills. Ability to work independently and as part of a team. Certification in JAMF 200 or higher is preferred.
Posted 3 months ago
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