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At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Role Overview: We are seeking a Senior Product Support Engineer to join our team and deliver comprehensive technical support for the F5 NGINX Plus. This platform empowers enterprises to modernize legacy monolithic applications and deploy new, microservices-based architectures as part of their digital transformation journey. In this role, you'll be instrumental in fostering strong client relationships by resolving technical issues and addressing inquiries related to F5 NGINX Plus, including operating system configuration and performance tuning. This role will be based in Hyderabad . Sounds interestingRead on! What you will do: Be the first responder to Level 1, 2, and 3 support queries working shifts. Answer customer questions on installing, configuring, and tuning F5 NGINX Plus. Handle customer questions about configuring and tuning Linux and networking Solve complex real-life customer problems that are often on heavily loaded production systems What you will bring: At least 6 plus years of related experience with a bachelors degree 3 plus years of knowledge of Linux or Unix, preferably at a system administrator level Expert-level knowledge of load balancers, web servers, caching, and web-enabled applications and their associated protocols, e.g., HTTP, TCP/IP, WebSocket, HTTP/2, SSL, SMTP, DNS, etc. Experience with network troubleshooting using tools like tcpdump or wireshark Experience with system tools, such as SystemTap and DTrace, are a plus Ability to responsibly handle sensitive customer data Ability to deliver high-quality support, including understanding how important high-quality support is to the F5 NGINX Plus value proposition Ability to read and understand C code Understanding of how the OS kernel works What Youll Get: Hybrid working mode Career growth and development opportunities Recognitions and Rewards Employee Assistance Program Competitive pay, comprehensive benefits, and cool perks Culture of Giving Back Dynamic Diversity & Inclusion Interest Groups Apply if you believe your own unique capabilities can contribute to the success of this role and our organization! #LI-BH1 The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com .

Customer Support helps customers use Blackbaud's software, including troubleshooting reported incidents and answering questions about software functionality. Associates support multiple solutions that power the social good sector. What youll d o Author Knowledgebase content, utilizing KCS methodologies, to just-in-time publish or edit existing Knowledgebase solutions. P articipate in the after-hours rotation for your product, depending on product, region, or team size. Work a frontline schedule to resolve incoming tickets through Chat, Phone, and Web channels. Quickly resolve or triage incoming questions and software incidents. Ensure accuracy and timeliness of case notes, regular customer follow-up on open incidents, and quick resolution of reported incidents within customer expectations. Capture case trend data through the use of incident categorization fields to help inform the root cause of customer contacts. Report service incidents or service requests to internal groups, acting as the customer-facing liaison for all service-related needs. Respond to new tickets with an initial response and attempt to resolve on the first contact. Accurately capture case notes and e ffectively manage cases by documenting all customer and internal resource interactions. Ensure that all notes are professional, concise, and actionable by others if needed. Set mutually agreed upon follow-up expectations and follow through on those commitments. Stay informed on product changes and rapidly learn information about product functionality changes. Recognize the bigger picture and adapt to change easily. Provide clear, concise, and relevant information, whether verbal or written, and choose the appropriate communication channel based on the level of urgency and detail that needs to be shared. Maintain composure and refuse to be paralyzed by uncertainty or ambiguity. Look for ways to make changes work rather than focusing on why change will not work, including making suggestions for increasing the effectiveness of changes. What youll bring Previous experience in a technical troubleshooting or contact center role. Demonstrated ability to rapidly learn new concepts and ideas. Demonstrated ability to work effectively in situations characterized by continual change. A commitment to delighting our customers by showing empathy, listening actively, paying close attention to what is being said, and demonstrating comprehension of the question or issue. Ownership and responsibility for customer issues and the ability to collaborate across multiple teams to ensure customers receive flawless service on integrating software services. Ability to independently and confidently resolve more issues, relying less heavily on more tenured team resources. Professionalism with both customers and members of Blackbaud, showing respect for others, and welcoming ideas that are different from your own. Ability to anticipate obstacles or problems and take timely steps to minimize impact on intended results. Demonstrated ability to achieve positive, concrete results with a commitment to goals and independent motivation to achieve goals and objectives. Continual building of both Blackbaud and product knowledge, not only through direct experience but also by reviewing documentation and training materials. Responds constructively to feedback about individual strengths and weaknesses. Application of critical thinking and ingenuity to problem-solving; collecting information, asking thoughtful questions, analyzing, and testing various solutions to provide the best possible result to our customers. Ability to work US hours (8am 6pm ET) Eligible for shift differential compensation. Some On call required after hours & weekends. Advanced level of English . Its a bonus if you have one or more of the following Experience with merchant processing, payment facilitator, or payment platforms, payment services providers, payment processing, and/or credit card processing. An understanding or experience with payment methods such as PayPal, Venmo, and Apple Pay. The ability to troubleshoot email deliverability concerns, including an understanding of SPF, DKIM, and DMARC . A general understanding of authentication processes such as SSO and MFA . Experience working in bookkeeping . Educational or professional experience troubleshooting web applications, cloud applications, infrastructure or web sites and single-page applications. An understanding of APIs (Application Programing Interface). You have experience troubleshooting email deliverability. Previous experience working in a technical support environment supporting educational software, parents or K-12 schools . Familiarity with the North American Education system . Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

In this role, you will investigate and resolve reports of malicious, fraudulent, and illegal activity originating from IBM Cloud IP space. By enforcing our Acceptable Use Policy, you will help maintain the reputation and integrity of our network by mitigating abusive activities and eliminating bad actors. Daily efforts include: Investigating and validating incoming abuse reports Opening incident tickets to notify customers of actionable reports Engaging with customers and reporting parties to achieve a timely resolution Monitoring open incidents and enforcing resolution timeframes Mitigating active threats through application of network controls Assisting with escalations from other departments Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 2+ Years of experience. Understanding of SMTP, DNS, HTTP, Network routing, VPN, and other technologies Understanding of spam, phishing, fraud, and other behaviors considered to be abusive Ability to read and analyze multiple log formats Detail-oriented; ability to scrutinize and discern abusive content Customer relations & support Preferred technical and professional experience Prior network security experience Existing knowledge of anti-fraud and/or anti-abuse techniques Basic server administration skills Experience with process documentation Understanding of Digital Millennium Copyright Act, trademark, intellectual property, Safe Harbor Provisions, GDPR, and other United States federal and international legal precedents

About the Role We are seeking a skilled SIEM Administrator to manage and optimize different SIEM solutions. The ideal candidate will be responsible for system administration, log integration, troubleshooting, Deployment, Implementation and maintaining security posture for the organization. Key Responsibilities SIEM Administration: Install, configure, maintain, and upgrade SIEM components. (IBM Qradar SIEM, DNIF, Splunk & Securonix). Log Management: Onboard, parse, and normalize logs from various data sources (firewalls, servers, databases, applications, etc.) Custom log source integration and parser development. System Monitoring & Troubleshooting: Ensure SIEM tools are functioning optimally. Monitor & regular health check perform for SIEM tools. troubleshoot system errors and resolve performance issues. Conduct regular performance tuning and capacity planning Perform root cause analysis for system failures & performance issues. Optimize system performance and storage management for SIEM Integration & Automation : Integrate third-party security tools (firewalls, EDR, threat intelligence feeds) with SIEM. Compliance & Audits: Ensure log retention policies comply with regulatory standards. Develop & enforce SIEM access controls & user roles/permissions. Documentation & Training: Document system configurations, SOP’s & troubleshooting documents. Prepare monthly/ weekly reports and PPT, onboarding documentation as per business/ client requirement. Dashboard & Report Development: Create & maintain custom dashboards & reports Optimize searches & reports for performance and efficiency. Other Knowledge Base: Hands on experience with Linux OS & Windows OS Basic to mediator level knowledge in networking skills Should be familiar with Azure, AWS or GCP products Required Skills & Qualifications: B.E/B.Tech degree in computer science, Cybersecurity, or related field (preferred). 1-3 years experience as Soc Admin Strong knowledge of SIEM architecture, log sources, and event correlation. Proficiency in log management, regular expressions, and network security concepts. Experience integrating SIEM with various security tools (firewalls, IDS/IPS, antivirus, etc.). Scripting knowledge (Python, Bash, or PowerShell) is a plus. Training or Certificate on Splunk or IBM Qradar Preferred. Soft Skills: Strong analytical and problem-solving skills. Excellent communication and documentation abilities. Ability to work independently and in a team. Must Have Skills: Hands-on experience with SIEM tools like IBM QRadar, Splunk, Securonix, LogRhythm, Microsoft Sentinel, DNIF etc. Proficiency in IBM Qradar & Splunk administration Configuring, maintaining, and troubleshooting SIEM solutions. Log source integration, parsing, and normalization. Strong knowledge of TCP/IP, DNS, HTTP, SMTP, FTP, VPNs, proxies, and firewall rules. Familiarity with Linux and Windows system administration.

Job Duties (Summary): Senior Security SOC Analyst works in 24/7 team and in shifts which include nights and rotational weekends. The role is a key part of our Security Monitoring Incident Response team, involving in investigating alerts/events that trigger from MS Sentinel / SIEM and EDR Tools and other end point tools. Senior Analyst will be the internal escalation point for the Security analysts within the shift/team and will assist Security Analysts in responding to Security Incidents. This role also needs exceptional communication skills (verbal and written), and an ability quickly understand complex information while recognizing familiar elements within complex situations. Required Skills & Experience: Responsible for 24/7 monitor, triage, analysing security events and alerts. Including Malware analysis. Should have good hands-on in Microsoft Sentinel and should have ability to query using KQL [Mandatory] Familiarity with core concepts of security incident response, e.g., the typical phases of response, vulnerabilities vs threats vs actors, Indicators of Compromise (IoCs), etc... Strong knowledge of email security threats and security controls, including experience analysing email headers. Analysing Phishing emails and associated Threats and to remediate them by blocking the Urls analysing the malware(s),link(s),IOCs. Good understanding of Threat Intel and Hunting. Good hands on experience in investigating EDR alerts (Tanium, CrowdStrike, etc..) Good hands on experience in using XSOAR Platforms (Demisto, Phantom, etc..) Strong technical understanding of network fundamentals and common Internet protocols, specifically DNS, HTTP, HTTPS / TLS, and SMTP. Experience analysing network traffic using tools such as Wireshark, to investigate either security issues or complex operational issues. Experience reviewing system and application logs (e.g., web or mail server logs), either to investigate security issues or complex operational issues. Knowledge in investigating security issues within Cloud infrastructure such as AWS, GCP, Azure (Preferred not mandatory) Good knowledge and hands-on experience with SIEM systems such as SentinelOne/RSA Netwitness/Splunk/AlienVault/QRadar, ArcSight or similar in understanding/creating new detection rules, correlation rules etc... Experience In defining use cases for playbooks and runbooks (Preferred) Experience in understanding log types and log parsing Strong passion in information security, including awareness of current threats and security best practices. Basic Qualifications (Preferred not mandatory ? if Candidate has equivalent knowledge) Bachelors Degree in Computer Sciences or equivalent (Preferred not mandatory) Minimum of 3 years of experience in a Security Operations Centre (SOC) or incident response team (CSIRT Team member). Overall 3+ experience in Information Security/IT Security/Network Security. CEH, CISSP, OSCP, CHFI, ECSA, GCIH, GCIA, GSEC, GCFA certification (minimum One certification - Preferred not mandatory) A relevant specialist degree (e.g., information security or digital forensics). Knowledge in NIST CSF, MiTRE & ATTACK Framework. Active involvement in the Information Security community. Certified in Azure Security [SC-200, AZ-500, AZ-900] ? Either one or more [Mandatory]

At least 12 + years of experience as IBM Mainframe specialist (zSeries) with focus on network technologies, Configure, debug and maintain TCPIP and VTAM subsystems configurations, Knowledge of all products using SNA & IP (DB2, CICS, TSO/ISPF, Netview, Connect:Direct, JES2), Configure and implement AT-TLS rules, Configure and implement IPSEC policies, Secure Encrypted data transfers (NDM, SFTP and FTP/TLS), Tcpip trace analysis IP, Socket, OSA adapter, SNA, EE, Very good understanding of network related technologies (routing, protocols, IPv4, IPv6, etc) Installation, upgrade and maintenance of VTAM, TCPIP, OSA and related products on the mainframe. Strong Networking knowledge. Knowledge of SMP/E To support 12X5 Oncall support. Skills in Printers configuration, FTP, SMTP, SNMP configurations. Interface with operations, Network management software (includes NetView and NPM) File transfer software (includes TCP/IP FTP, Netview FTP and Connect: Direct) Session Management software (includes CA-TPX, CA-Solve Access and Candle Super Session) Printing software (includes InfoPrint server and LRS VPS) NCP and NPSI/X25 Very good written and verbal English skills, Ability to work as a part of the team. Methodical approach to work. Excellent analytical skills. Stress resistant and problem-solving capabilities in case of emergency situations, Ability to deal with multi-task issues.

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Email Security Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Architect, you will define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Your typical day will involve collaborating with various teams to document the implementation of cloud security controls and facilitating the transition to cloud security-managed operations. You will engage in discussions to align security strategies with organizational objectives, ensuring that all security measures are effectively integrated into the cloud environment. Your role will also require you to stay updated on the latest security trends and technologies to enhance the overall security posture of the organization. Roles & Responsibilities:-Monitor email traffic for suspicious activities.-Configure and manage email security platforms-Analyze and respond to phishing attacks, spam, and malware delivered via email-Implement and maintain email authentication protocols (SPF, DKIM, DMARC).-develop and enforce email security policies (e.g., email encryption,-Respond to email-related security incidents.-Conduct forensic analysis of email-based attacks.-Work with SOC teams during breach investigations.-Conduct phishing user training.-Automate detection and response using SOAR tools.-Analysis of Email Header and Email body analysis Professional & Technical Skills: - Email protocols:SMTP, IMAP, POP3 -DNS records:SPF, DKIM, DMARC Additional Information:- The candidate should have minimum 5 years of experience in Email Security.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Sysnet Global Technologies Pvt Ltd is looking for Desktop Support Engineer - L1 to join our dynamic team and embark on a rewarding career journey Provide technical support for desktops and hardware Resolve software and connectivity issues Install and configure devices and updates Maintain IT documentation and user training

Sysnet Global Technologies Pvt Ltd is looking for Desktop Support Engineer - L1 to join our dynamic team and embark on a rewarding career journey Provide technical support for desktops and hardware Resolve software and connectivity issues Install and configure devices and updates Maintain IT documentation and user training

In this role, you will investigate and resolve reports of malicious, fraudulent, and illegal activity originating from IBM Cloud IP space. By enforcing our Acceptable Use Policy, you will help maintain the reputation and integrity of our network by mitigating abusive activities and eliminating bad actors. Daily efforts include: Investigating and validating incoming abuse reports Opening incident tickets to notify customers of actionable reports Engaging with customers and reporting parties to achieve a timely resolution Monitoring open incidents and enforcing resolution timeframes Mitigating active threats through application of network controls Assisting with escalations from other departments Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 2+ Years of experience. Understanding of SMTP, DNS, HTTP, Network routing, VPN, and other technologies Understanding of spam, phishing, fraud, and other behaviors considered to be abusive Ability to read and analyze multiple log formats Detail-oriented; ability to scrutinize and discern abusive content Customer relations & support Preferred technical and professional experience Prior network security experience Existing knowledge of anti-fraud and/or anti-abuse techniques Basic server administration skills Experience with process documentation Understanding of Digital Millennium Copyright Act, trademark, intellectual property, Safe Harbor Provisions, GDPR, and other United States federal and international legal precedents

Compute, UCS Manager Administration RBAC - Delegate and control user accessprivileges according to the role Communication Service- Configure CIM XML,HTTP, HTTPS, SMASH CLP, SNMP, SSH, and Telnet to interface Organizations -policies, pools, and service profiles CIMC - Close the KVM, vMedia, and SOLsessions Backup and Restore - full state, all configuration, systemconfiguration, and logical configuration backup Virtualization (VMware, 5.Xand 6.X) Installing and Managing, Administration, performance fine tune (host,VM, virtual Appliance, vCenter) Virtual Network Configuration Administration Virtual Storageconfiguration Administration Backup recovery Wintel Administration Investigate, debug and solve windows Operating System Analyze and update theplatforms where needed to keep them secure and compliant with any relevantsecurity standards Wintel Administration. Compute, UCS Manager Administration RBAC - Delegate and control user access privileges according to the role Communication Service- Configure CIM XML, HTTP, HTTPS, SMASH CLP, SNMP, SSH, and Telnet to interface Organizations - policies, pools, and service profiles CIMC - Close the KVM, vMedia, and SOL sessions Backup and Restore - full state, all configuration, system configuration, and logical configuration backup. Virtualization (VMware, 5.X and 6.X) Installing and Managing, Administration, performance fine tune (host, VM, virtual Appliance, vCenter) Virtual Network Configuration Administration Virtual Storage configuration Administration Backup recovery Wintel Administration Investigate, debug and solve windows Operating System Analyze and update the platforms where needed to keep them secure and compliant with any relevant security standards

Any Scripting language Cloud technologies - AWS, Azure, GCP Technologies - VMware, xen-orchestrator Good Knowledge on DevOps and Automation tools (Git / GitHub Action / Jenkins / Ansible Tower / Chef Infra / Puppet / Nagios / Docker / Kubernetes) Required Candidate profile Active Directory networks including Hybrid (Azure AD), Directory Services, DNS, DHCP, DGPO, WINS, SMTP, FTP, Active and Security VPN, RDP, Wi-Fi. RMAs, TSRs, iDRAC, DellOpenManage Etc.

Track and triage customer support tickets Interact with customers for analysis and resolution Troubleshoot problems and identify solutions Collaborate with our software engineers to help resolve problems Maintain customer satisfaction while advocating quality in every aspect Help drive the future of the product by collaborating with our engineering and product teams Play a crucial role in incident management response Experience in Python and Bash Experience with querying using SQL Experience in supporting SaaS-based products Experience of working with Linux Experience in working with a ticket/case management system (eg: Jira, Zendesk) Strong technical problem solving and analytical skills with the willingness to own the investigation through to the end Proficient at managing your own time and priorities and has a ?let?s get it done? attitude Passionate about technology and IT security with a strong desire to work in a dynamic, ever-evolving, fast paced technical environment Adept at working remotely It would be great if you also have: Experience of working with Microsoft Exchange, Active Directory, ADFS or Office365 Knowledge of HTTP/S. SMTP, DNS, LDAP or similar protocols Bachelor?s Degree in Computer Science or a related field a plus Team player spirit! Believe in learning new things every day.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of a Associate Project Manager In this role, you will: Adopting latest DevOps standards for release management and deployment. Actively work on GitHUB, Jenkins, Ansible and other similar tools. Working on Ansible Playbooks handling, creation, execution. Managing Repositories in Github & controlling access process for the same. Working on Shell Scripts / Python scripting-based automation activities. Creating / Maintaining / Enhancing of CICD pipelines for automated deployment process Working on Unix based activities (Filesystems Management, Monitoring Server health, file transfer over sftp, firewall, SMTP , Purging , etc). Working on creating effective dashboards with Servers / applications health to have analysis in performance management area. Working on configuration / scheduling of Jenkins jobs. Working on authentication process with Tokens / Keys with Devops platforms Github , Ansible , Jenkins. Working on Unix based schedulers like Crontab & other scheduler products (like Control-M ). Working on release management process via regular connect with Development team. Working on handling maintenance activities in Infrastructure. Showcase an ability to multi-task, track multiple issues, effectively manage time and competing priorities, and to drive results through partner teams. Ensuring key KPI s are met as per DORA metrics. Create Technical documentation of Setups, Automated Processes and Pipelines. Monitor Applications, DevOps JOBs and respond to incidents as per the ITIL practices. Plan and execute changes as per the defined deployment processes and SLA. Knowledge of SQL, Oracle Database, Applications Servers, Cloud and basic UNIX administration skills. Requirements To be successful in this role, you should meet the following requirements: Proven ability and experience of GitHUB, Jenkins, Ansible and other similar tools. Hands-on experience of Jira and Confluence. Excellent interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels. Ability to innovate and iterate to drive continuation improvement. In-depth Understanding of Enterprise setups & environments. In-depth understanding of CICD pipeline setups. Ability to work on Multiple environments according to scope & strategy defined. High level of drive and motivation to ensure successful delivery of complex transformational initiatives. Ability to leverage resources available to achieve goals. The successful candidate will also meet the following requirements: Familiarity with AGILE and Scaled AGILE methodologies. Knowledge on pricing and billing, core payments and payments processing. You ll achieve more when you join HSBC. .

Role & responsibilities Office 365/Exchange: Experience with O365 implementations ideally across multiple sites and geos Migration experience from Exchange, Google to Office 365 Understand attribute management as it relates to O365 identities such as user objects, O365 Groups, Exchange shared mailboxes, License Management etc Active Directory knowledge Deployment knowledge on Exchange server O365 features deployment knowledge - Good understanding of core and secondary O365 services such as Teams, OneDrive for Business, SharePoint,Planner, To-Do etc Good Communication skills. M365/EMS: Understand attribute management as it relates to O365 identities such as user objects, O365 Groups Active Directory knowledge M365 features deployment knowledge Enterprise mobility + security deployment experience Good understanding of Azure and Active Directory in a multi forest/domain infrastructure, including authentication and authorization principles. User account management and troubleshooting Good Communication skills. Preferred candidate profile O365, Exchange, On prem, Active Directory Perks and benefits

Overall 8+ years experience in IT industry including 4+ years experience with AWS ecosystem. (Senior Engineer) Overall 1+ years experience in IT industry (Junior Engineer) Operating Systems: 3+ years of experience in Linux/Unix environment. Experience with Infra as a code stack used in AWS. Terraform / CloudFormation / Ansible. Very good understanding of Cloud databases and technologies including AWS RDS, and Redshift. Good knowledge of relational database concepts and SQL skills needed. Experience owning production systems is needed. Understanding network topologies and common network protocols and services with knowledge on trouble shooting. (DNS, HTTP(S), SSH, FTP, SMTP, netstat, openssl). Experience with scripting languages: Python/Shell. Experience with AWS data migration services. Experience with CI/CD tools and scripted pipelines with focus on Jenkins. Bangalore Karnataka India

Role & responsibilities Shift : General Shift (Hybrid) Location: Pune & Bangalore Roles and Responsibilities: 3-6 years of relevant experience, with a BS or MS degree Hands on experience with standard TCP/IP protocols such as ARP, IP, ICMP, TCP, UDP & IPSec VPNs Experience in testing of enterprise routing protocols such as BGP,OSPF & EIGRP etc. Experience in networking features like Multicast, IPv6, DNS, NAT & DHCP Experience in Linux platform testing on x86 platform architecture, Components and tools Experience in control plane and data plane architecture in networking devices Experience with performance characterization of a networking products Experience with Automation/Programming using Python and RestAPIs Experience in system/scale testing simulating large enterprise networks is a plus Familiarity with virtualization technologies such as VMware ESXi, qemu/kvm, Microsoft Hyper-V Be able to build and maintain complex networking testbeds Excellent problem-solving, debugging/troubleshooting skills Preferred candidate profile

Member of 24x7 Cloud Network Operations Centre Working on escalated/production issues and providing solution adhering to the SLA Guide L1 engineers & work alongside for troubleshooting Take ownership of customer issues reported and see problems through to resolution Research, diagnose, troubleshoot and identify solutions to resolve customer issues Should be knowledgeable in Server Administration (Windows/Linux) Should be flexible to work in rotational shifts Requirements Strong hands-on knowledge of setting up production, staging and dev environments on AWS Should be knowledgeable in Server Administration (Windows and/or Linux) Strong SQL/Windows administration experience preferably with certification Strong Database administration experience preferably with certification Web server configuration, fine tuning and management AWS Certifications Experience working on Cloud computing, DevOps, CI/CD Excellent oral and written communication skills Intermediate++ - Windows & Linux Customer interaction experience Strong networking knowledge (LAN/WAN, IP addressing & Subnetting, HTTP(S), FTP, SMTP, VPN) Experience working on Scripting languages Exposure to Automation, DevOps Experience working on ticketing system Familiar with ITIL processes

Solution Architect, Configure and management of the variousCloud Services Working on escalated/production issues, problem tickets &providing solutions Guide support team for troubleshooting Take ownership of customer issues reported and see problemsthrough to resolution Research, diagnose, troubleshoot and identify solutions toresolve customer issues Should be knowledgeable in Server Administration (Windows/Linux) Requirements AWS related Software Architecture Infrastructure knowledge in AWS Excellent oral and written communicationskills; Customer interaction experience Intermediate++ - Windows/Linux Strong networking knowledge (LAN/WAN, IPaddressing & Subnetting, HTTP(S), FTP, SMTP, VPN) Experience working on Scripting languages Exposure to Automation Experience working on ticketing system Familiar with ITIL processes

Role Overview: Were looking for a Email Security Researcher to join our Email Security Research Team. In this role, you will focus on identifying and mitigating advanced email-borne threatsspam, Business Email Compromise (BEC), vishing, and targeted impersonation campaigns. Youll leverage open-source and commercial tools, develop detection rules, and collaborate with global SOC teams to continuously improve our email threat-detection capabilities. Key Responsibilities Threat Analysis & Hunting: Review large volumes of email traffic to identify malicious patterns, emerging spam campaigns, BEC tactics, vishing attempts, and impersonation fraud. Perform root-cause analysis on incidents and produce actionable intelligence. Rule Development & Tuning: Author and maintain detection signatures in Snort, YARA, ClamAV, and SpamAssassin. Optimize rule performance to minimize false positives/negatives. Automation & Tooling: Develop Python scripts and serverless functions (AWS Lambda or GCP Cloud Functions) to automate email parsing, feature extraction, and alerting. Integrate detection engines into SIEM and SOAR platforms. Collaboration & Reporting: Work closely with SOC analysts, incident responders, and product teams to triage alerts, refine workflows, and deploy new detection logic. Communicate findings and recommendations through clear technical reports and dashboards. Continuous Improvement: Stay current on attacker tactics (TTPs), new phishing/vishing toolkits, and protocol-level evasion techniques (e.g., sender forging, DMARC bypass). Contribute to threat-intel feeds and internal knowledge bases. Basic Qualifications Experience: 5-8 years total with 35 years in email security research or detection engineering, with a focus on spam, BEC, vishing, and impersonation. Tools & Technologies: Rule engines: Snort, YARA, ClamAV, SpamAssassin Scripting: Python (experience with email librariesimaplib, email, etc.) Cloud platforms: AWS or GCP (Lambda/Functions, serverless compute, storage) Email Protocols & Forensics: Proficient with SMTP, MIME, DKIM, DMARC, SPF, and email header analysis. Analytical Skills: Strong capability to sift through raw logs and MIME bodies to uncover malicious indicators. Communication: Clear written and verbal skills to document findings for technical and non-technical audiences. Preferred Qualifications Machine Learning & Analytics: Hands-on experience applying ML or statistical methods to email threat detection (e.g., feature engineering, anomaly detection, clustering). Global SOC Environment: Prior work in a 247 Security Operations Center supporting multi-region email volumes. Threat Intelligence Integration: Familiarity with integrating open-source or commercial intel feeds into detection pipelines. Scripting & Infrastructure as Code: Experience with Terraform, CloudFormation, or similar for automated deployment of detection infrastructure.

Minimum 4-7 years Oracle HRMS experience and done end-to-End Implementation, Post implementation Support and AMS support Hands-on Development experience in Oracle EBS HRMS suite of Modules Experience as an ORACLE PL/SQL Developer, involved in Requirement Gathering, analysis, Design, Development, Unit Testing, Production Deployment and Support. Solid Experience of creating Packages, Procedures, Functions, Views, Exception handling, SQL*Loader in Oracle., PL/SQL and SQL PLUS Extensive Oracle programming experience developing complex code units including performance tuning, Shell Scripting In-depth knowledge Designing, Developing and Implementing interfaces in oracle with internal and external systems using Oracle API's like REST/SOAP web services, XML and XSD Experience Building and customizing OAF (Oracle Applications Framework) Pages, developing XML Publisher Reports & XML reporting and Bursting. Ability to work effectively both independently and as part of a team in the creation and validation of user interfaces and technical requirements Development and support of associated interfaces with the above modules in PL/SQL, Java, Oracle Application Framework (OAF), and Oracle eBusiness Suite Workflow. Manage work to client and company s SLA requirements Follow defined methodology for delivering Oracle support as is required by client. Additional knowledge on Integrated SOA Gateway, Applaud, SMTP, LDAP, and IMAP integrations will be added advantage

Linux Server Administrator / Technical Support Engineer - Vacancies for FRESHERS (Level-1 / Those who completed the courses or learnt on their own) & EXPERIENCED (Level-2 & Level-3 / Those who have experienced in WEB HOSTING Domain only) System Engineer or System Administrator (Linux / Windows) who is familiar or interested to work with Linux Servers / Windows Servers / Mail Servers / Web Servers technical skills. Any courses/certification like RHCSA, RHCE, LAMP, CCNA, LINUX / CLOUD ADMINISTRATION Courses are preferable. For FRESHERS (L1) with better English communication skills for Voice & Non-Voice Technical Support. * More attentive & capable of Technical and Communication training programs provided by the organization. Understand the purpose of training process and tests given during the training process on Linux, Apache, MySQL, PHP, DNS, etc., Responsibilities Capable of understanding the training & Nature of works on Job Responsibilities. Install and Configure WINDOWS/LINUX Systems and Software with troubleshooting skills. Create, Manage Cloud Servers, Mail Servers, and ability to understand Cloud Technologies. (Ex: AWS, Azure, etc.) Ability to understand both Technical & Sales queries by customers and analyse the system according to the requirements. Perform Server Update and Maintenance on timely basis, Ensure System Backups. Monitor Server Performance and Troubleshoot Errors. Respond to Tickets, Mails, Customer Calls & Chats and provide immediate technical / sales resolutions to customers. Remote TeamViewer configuration on POP3, IMAP & SMTP on Email Clients. Microsoft Office-365 Management & Support for Level-1. G-Suite Management & Support for Level-1. Provide cyber security by Penetration Testing & Prevent from Hacking methodologies. Capable for Rotational shifts (Morning / Forenoon / Evening / Night) as its 24 X 7 organization & Adoptable for the working environment & Night Shifts. Provide Technical Support and Guidance to customers after troubleshooting technical difficulties. Maintain the System Security, identify threats and install / configure Software. Knowledge on Shell / Bash scripting and cronjobs. Strong Interpersonal and Oral/Non-Oral English Communication skills to Handle Chats & Mails. To be Sincere and Honest towards the Job Responsibilities. Perks and Benefits Other Allowances Negotiable Based on Availability & Experience.

Job Profile Summary & Description: A Platform Operations Engineer is responsible for supporting multiple applications, consisting of different technologies, in an Enterprise Hosted environment. The individual provides escalation support to Multiple Platforms and its Services. They perform monthly/quarterly/yearly upgrades of the applications in the environment and work within teams to create solutions to identified issues. They are also responsible for communication to the end users. Shift Timing: Monthly Rotational Support Role: 24/7 Roles / Responsibilities: Fully functional and self-directed Resolve issues, manage workload, and balance priorities through frequent interruptions while meeting specific, time sensitive deadlines. Analyze clients/team requests to solve short- and long-term technical issues. Engineer solutions to meet companys SLA's and meet client expectations. Monitor and assist to tune applications in the environment through project initiatives, enhancements, and integration. Perform upgrades of the applications in the Hosted environment. Provides formal mentorship. High complexity assignments- owner. Moderate complexity assignments - owner (1 or >)l Low complexity assignments - provide oversight/review Regularly lead self and others and/or established as Product SME and/or established as specialist Sees the whole picture and adjusts work accordingly. Mentor others with less experience. Work with Senior Platform Operations Engineer to create and maintain documentation for all production environments and review regularly. Engage with Sr. Engineers/Team to document Standard Operating procedures, design changes and review prior to installation/implementation. Required Qualification: Typically requires a minimum 1 - 3 years of related experience in a professional job role with a bachelors degree in computer science or related field or 3 years and a master's degree; or a PhD without experience; or equivalent work experience. Basic knowledge on OS, Database & Networking concepts. Excellent problem-solving and communication abilities Strong knowledge on linux administration & linux server administration Thorough understanding of protocols such as DNS, HTTP, LDAP, SMTP, and SNMP Extensive understanding of Linux, including RedHat, CentOS, Rocky Linux Strong understanding on web servers, application servers, DNS & Mail servers. Should be good at any of the scripting languages. Shell/Python Knowledge on configuration management tools like puppet, Ansible is a plus. Industry certifications for application/s being supported are a plus. Experience with configuring and managing zones. Experience providing day to day administration and monitoring of servers to include: Provide support to ensure Linux Servers are operational. Provide file and system security management, log analysis, and statistical report generation. Analyse Security Scans and assist with vulnerability remediation. Good analytical ability (Basic knowledge of ELK, Basic knowledge of Tableau) Should be ready to work in rotational shifts.

1.Strong knowledge of Linux server administration. 2.Proficiency in managing email servers and related protocols (SMTP, IMAP, POP3, SPF, DKIM). 3.Strong knowledge of DNS, firewalls, and TCP/IP networking. 4.Good troubleshooting and analytical skills. Required Candidate profile 1.Ability to work independently and handle on-call support when required. 2.Working knowledge of MySQL and PostgreSQL. 3.Experience working with WHM/cPanel. 4.Ready to work in Night Shift

A Platform Operations Engineer is responsible for supporting multiple applications, consisting of different technologies, in an Enterprise Hosted environment. The individual provides escalation support to Multiple Platforms and its Services. They perform monthly/quarterly/yearly upgrades of the applications in the environment and work within teams to create solutions to identified issues. They are also responsible for communication to the end users. Job Location: Hyderabad Shift Timing: Rotational Shift (24/7) Required Certification: RedHat certifications (RHCSA / RHCE) Duties & Responsibilities: Fully functional and self-directed Resolve issues, manage workload, and balance priorities through frequent interruptions while meeting specific, time sensitive deadlines. Analyze clients/team requests to solve short- and long-term technical issues. Engineer solutions to meet companys SLA's and meet client expectations Monitor and assist to tune applications in the environment through project initiatives, enhancements and integration. Perform upgrades of the applications in the Hosted environment. Provides formal mentorship High complexity assignments- owner Moderate complexity assignments - owner (1 or >)l Low complexity assignments - provide oversight/review Regularly lead self and others and/or established as Product SME and/or established as specialist Sees the whole picture and adjusts work accordingly. Mentors others with less experience. Work with Senior Platform Operations Engineer to create and maintain documentation for all production environments and review regularly.??? Engage with Sr. Engineers/Team to document Standard Operating procedures, design changes and review prior to installation/implementation. Required Qualifications: Typically requires a minimum of 3 - 5 years of related experience in a professional job role with a Bachelor's degree in Computer Science or related field.; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience Basic knowledge on OS, Database & Networking concepts. Excellent problem-solving and communication abilities Strong knowledge on linux administration & linux server administration Thorough understanding of protocols such as DNS, HTTP, LDAP, SMTP, and SNMP Extensive understanding of Linux, including RedHat, CentOS, Rocky Linux Strong understanding on web servers, application servers, DNS & Mail servers. Should be good at any of the scripting languages. Shell/Python Knowledge on configuration management tools like puppet, Ansible is a plus. Industry certifications for application/s being supported are a plus. Experience with configuring and managing zones. Experience providing day to day administration and monitoring of servers to include: Provide support to ensure Linux Servers are operational. Provide file and system security management, log analysis, and statistical report generation. Analyze Security Scans and assist with vulnerability remediation. Good analytical ability (Basic knowledge of ELK, Basic knowledge of Tableau) Should be ready to work in rotational shifts.