Merchandiser - Custom Manager

About Jaipur Rugs:

Jaipur Rugs is one of India's leading manufacturers and exporters of hand-knotted rugs and home furnishings. With a deep-rooted focus on artisan empowerment, sustainability, and global design thinking, the company is a pioneer in bridging traditional craftsmanship with modern luxury aesthetics.

Position Summary:

This is a cross-functional role that requires close collaboration with designers, production teams, artisans, and global clients to deliver high-end, customized rugs and textile products that meet aesthetic, technical, and delivery specifications.

Key Responsibilities:

• Manage end-to-end execution of

  custom and bespoke rug orders

  , including design interpretation, sampling, costing, production timelines, and final delivery.
• Coordinate with

  clients, designers, and internal design teams

  to understand specifications, material preferences, color palettes, and technical requirements.
• Translate client briefs into actionable production plans by working closely with weaving clusters, dyeing units, and artisans.
• Develop and maintain

  custom order trackers, T&A (Time & Action) calendars

  , and internal coordination sheets to ensure timely delivery.
• Conduct feasibility analysis for custom requirements (e.g., technique, size, color limitations, material selection).
• Ensure strict adherence to

  quality and compliance standards

  for all custom products.
• Support costing and pricing strategies, balancing product value with profitability.
• Work closely with the

  sales, marketing, and export teams

  to provide updates, sample approvals, and production status.
• Provide post-delivery feedback and continuous improvement insights for process optimization.

Key Qualifications & Skills:

• B.FTech from NIFT

  (mandatory)
• 4–5 years of relevant experience in merchandising, preferably in home furnishings, textiles, or bespoke fashion/luxury sector
• Strong knowledge of

  textile techniques

  , materials, dyeing processes, and hand-crafted production methods
• Excellent understanding of

  custom order workflows

  – from client brief to production to delivery
• Strong communication and coordination skills with fluency in both English and Hindi
• Proficiency in

  MS Excel, Adobe Illustrator/Photoshop, and PLM or order management systems

• Eye for detail, strong problem-solving skills, and a customer-first mindset
• Ability to work independently and manage multiple projects simultaneously

Preferred Attributes:

• Exposure to

  global clients or export markets

• Experience working with artisan-based production or luxury/customized product environments
• Interest in sustainable and ethical production processes