Job Summary:
We are seeking a dynamic and experienced professional to manage end-to-end learning and development projects. The ideal candidate will combine strong project management skills with instructional design expertise, creative media production abilities, and a deep understanding of adult learning principles. This role involves hands-on work with eLearning tools and requires collaborating across cross-functional teams to deliver impactful instructor-led and self-paced learning solutions in a fast-paced environment.
Roles & Responsibilities
- Manage end-to-end learning and development projects from initiation through delivery, including defining project scope, timelines, deliverables, and resource requirements.
- Establish project governance frameworks to ensure quality, compliance, and risk mitigation.
- Engage and collaborate with stakeholders to align learning solutions with business objectives.
- Design and develop engaging learning experiences using methodologies such as ADDIE, SAM, or Agile, applying adult learning principles and instructional best practices to all deliverables.
- Conduct needs analysis and learner profiling to inform the content strategy for instructor-led and self-paced training programs.
- Create storyboards, scripts, design documents, Facilitator Guides, Participant Guides, Workbooks, Job Aids, Quick Reference Guides (QRGs), and assessments.
- Develop interactive and responsive eLearning modules and self-directed learning using tools like Articulate Storyline, Rise, and Adobe Captivate.
- Integrate multimedia elements—including audio, video, animations, simulations, and assessments—into learning solutions, ensuring SCORM/xAPI compliance and LMS compatibility.
- Perform quality assurance and usability testing to maintain high standards in learning products.
- Design visually compelling graphics, infographics, and animations to enhance learner engagement.
- Produce and edit instructional videos, voiceovers, and motion graphics in collaboration with creative teams and subject matter experts.
- Mentor and guide junior instructional designers and developers, and facilitate workshops and training sessions for internal teams and clients.
- Foster a culture of innovation, continuous improvement, and learner-centric design within the team.
Skills & Attributes
- Bachelor’s or Master’s degree in Instructional Design, Educational Technology, Multimedia Design, or a related field.
- Proficiency in Articulate Storyline, Rise, Adobe Captivate, Adobe Creative Suite, Camtasia, and Vyond.
- Strong understanding of SCORM, xAPI, and LMS platforms.
- Solid communication, stakeholder management, and problem-solving skills.
- Familiarity with the healthcare industry—its systems, processes, and technologies (preferred).
Skills Required
RoleManager/Sr. Manager -Instructional DesignersIndustry TypeITES/BPO/KPOFunctional AreaITES/BPO/Customer ServiceRequired Education GraduationEmployment TypeFull Time, PermanentKey Skills
- ARTICULATE STORYLINE
- LMS
- MULTIMEDIA
- PROJECT MANAGEMENT
- SCROM
Other Information
Job CodeGO/JC/516/2025Recruiter NamePriya Srinivasan