Manager | Sourcing & procurement | Hyderabad | Supply Chain & Network Operations

Job Description

Job requisition ID :: 82741 Date: Jun 10, 2025 Location: Hyderabad Designation: Manager Entity: Manager will be responsible for overall ownership and delivery of activities within Procurement and Purchasing function/process, (for e.g., Invoice Processing, Vendor Management, Travel & Expense Management, Accounts Payable, Purchasing, PO Processing (Creation and placement), Change Request, Management Reporting, Analysis, Customer Support / Vendor Support - Voice calling, Supplier Sourcing and Research, Supplier Selection and Negotiation) and will be designated as the ‘Tower Lead’ for the function. Key responsibilities for the Manager will include: Seamless delivery of Procurement activities/sub-processes/processes Reporting to senior internal and client stakeholders (per cadence/as required) Ensuring adherence to delivery SLAs / KPIs Overall leadership of Procurement team (~50 to 70 team members) 2) Principal Accountabilities Primary Responsibilities Supporting Actions Transition and Service Delivery Function as ‘Tower Lead’ for entire Procurement process to drive transition from client and oversee steady state activities. Own and drive Master Transition Plan (MTP) for processes moving from client and function as a program manager. Monitor resourcing requirements and hiring per delivery needs and against MTP. Oversee knowledge transition, training, and technology requirements to drive a successful transition. Ensure seamless service delivery in alignment with agreed SLAs/KPIs Review of prepared reports and presentation to internal and client stakeholders (as per cadence / ad-hoc) Ensures timely and accurate responses to audit queries and information requests Operational Excellence Function as a functional expert for the client and deliver value-driven transformation of Procurement processes using advanced tools & technology. Promote process excellence around end-to-end Procurement processes. Drive process standardization and improvements / transformation projects. Align on improvement roadmap, performance targets, and roadblocks, with leadership. Apply forward thinking, best practices, and fresh insights to improve delivery SLAs / metrics. Provide subject matter expertise to internal and client stakeholders in matters of Procurement processes/activities as required Change Management Function as a change champion and drive change management for transformational initiatives. Review updates to process documentation (SOPs, process maps, desktop procedures etc.) and drive approval process with internal and client stakeholders Governance Convene governance meetings with relevant stakeholders as per governance cadence. Review process performance with relevant stakeholders. Ensure on-time escalation of issues to relevant stakeholders and senior leadership (as required) and mitigation of issues and risks reported by stakeholders People Management Build relationships with internal and client stakeholders. Overall resource & performance management for team Actively drive hiring of junior practitioners Client interfacing skills 3) Attributes Required Qualifications: B. Com / BBA / BMS or similar three-year graduate course M.Com / CA Inter / CA / ICWA / MBA - applicable relaxation on years of experience Experience 14+ years of previous work experience Prior experience as ‘Tower Lead / Process Owner’ of Procurement function End-to-end accounting and finance process knowledge Prior experience in BPO sector Subject matter expertise of Procurement processes and applications. Excellent team management and client stakeholder management skills Effective communication, problem solving and analytical skills Experience in MS Office and other computer applications Experience in setting up Shared Services Centre and/or process transition (preferred)