Manager – Service Sales

Preferred DOJ

Early joinee preferred

Reporting To

• GM- Service Sales

Roles & Responsibilities

• Build and maintain relationships with all our existing customers in South region (Andhra, Telangana, Karnataka, Tamil Nadu, Pondicherry)
• Actively visit customer give presentation on Windows 10, comparison of existing system/software in their plant and our new product/ software and convert it to a new business.
• Actively visit customer site, inspect machines, check stock of existing spares and promote critical spares to customers
• Actively seek out new opportunities of spares, AMC through cold calling and courtesy visits to customer.
• Follow up with back-end team and make sure offers are going on time and convert inquiries to order booking.
• Initiate discussions with customer for annual rate contracts for spares.
• Attend training programs to learn more technical and professional skills for the Job.
• Conduct research on customer requirements by understanding their technical needs, initiate demo/trials in HO and convert these needs into business.
• Preparing data on lifecycle of product/ absolute products at site and promote customers to upgrade/ replace the system to ensure minimum down time.
• Conduct Audit on Service AMC visits on south region and escalate same if any gaps observed.
• Revenue Prospect of 15cr (Includes Windows 10, AMC, Spares, Service
• Charges, Buyback for both key and non-key customers)

Educational Qualification

• E. (Mechanical / E&TC / Instrumentation) or Diploma (with an additional experience of at least 2 years in similar industry)
• Graduates or Post-Graduates in Science, Commerce with previous experience of handling sales coordination for a manufacturing or trading company may also be considered.

Desired Skills & Experience

• Ability and capability to understand technicality of the product.
• An eye for details is a must.
• Good communication skills and be a TEAM PLAYER.
• Should be organised, motivated, self-driven and quick learner.
• Good Analytical and problem-solving skills.
• Hands-on experience in sales of technical products.
• Achieved the sales targets YoY consistently with highest customer satisfaction level.
• Prior experience of handling sales back office with Pharma / Automation / Manufacturing is a huge advantage.