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Manager - Service Delivery

Manager - Service Delivery

Microland

3 - 7 years

0 Lacs

pune maharashtra

Posted:1 day ago| Platform: Shine logo

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Skills Required

functional it operations management financial management business relationship management business development behavioral aptitude managerial skills microland skills execution excellence server hardware remote management tools software hardware raid clear network fundamentals topology new business cases client needs develop new structure of organization effective solution demonstrate delivery methodology to prospective clients costing pricing for new business cases strategy synergy identify the challenges in the existing delivery identify areas for new possible business offering areas define new delivery methodology define skills capabilities of new managers

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: As an Engineer with a B.E / B.Tech / MCA background, you will be responsible for the following key areas: - **Functional:** - IT Operations Management - Financial Management - **Behavioral:** - Aptitude - Managerial Skills - **Microland Skills:** - Execution Excellence - **IT Operations Management:** - Business Relationship Management In addition, you should hold a certification in IT Service Management, specifically an ITIL Intermediate Certificate. Your role will involve the following responsibilities: - Understanding and analyzing new business cases and client needs - Developing new organizational structures and effective solutions - Demonstrating delivery methodology to prospective clients - Creating costing and pricing strategies for new business cases Furthermore, you will be expected to identify challenges in existing delivery processes, define new business offerings, delivery methodologies, and necessary skills and capabilities for managers. You will also be responsible for setting achievement thresholds. Location: Pune, India Date Posted: 13-Aug-2025,

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Microland

Information Technology & Services

Chennai

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Manager - Service Delivery