7 Execution Excellence Jobs

Role Purpose The purpose of the role is to ensure effective implementation of transition tasks for client/account as per the transition plan. Do Ensure effective transition as per project plan and timelines Implement transition plans and register new transitions - calendar and spreadsheet on the system Ensure transition tasks are in line with transition plans, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure proper program execution Confirm resource assignment for each transition and share details to finance to ensure correct setup of billing accounts Schedule required meetings as directed by the Transition Manager and document meeting minutes Conduct data extraction of hours spent per transition and tracking against planned budget Assist the transition lead in the assessment of technology transition proposals as and when required Support the transition lead to identify and characterize risks associated with the transition transfer project and determine steps needed to mitigate the risks Assist Transition lead with reviewing, identifying and assessing emerging requirements, technologies, capabilities, concepts, tactics, and teaming relationships in areas related to technology transition and transfer Interacting with various stakeholders and functional heads to articulate needs, identify, raise and drive closure of issues Prepare timely and accurate reports and dashboards as required by the stakeholders Develop and maintain dashboards, project progress and reporting in line with the standards of transition methodology and business needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Track and follow up with relevant stakeholder for timely updation and data management of transition parameters Maintain appropriate records of transition efforts, both successful and unsuccessful, to support overall program evaluations and lessons learned efforts Coordinate, draft, compile and prepare staff material, presentations, letters, memorandums, reports, or other documents related to the transition Stakeholder management Coordinate transition application efforts with appropriate stakeholders, and others who have a critical interest in or decision authority over the proposed transition Provide timely assistance in case of an escalation and support resolution of escalations/ issues Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Transition & Quality Head Strategy and Governance Functional Heads Transition Solution Review assumptions and commitments, project execution Delivery Teams Transition projects CIS, Risk & Compliance Immigration policy and framework, compliances Holmes Engineering Deployment of technology Clients/ Potential clients Transition and showcase of transition capability Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Domain Expertise - Knowledge of various tools and statistical analysis methodology- Excel, Running Macros, Report Generation, Dashboards, WFM, 1X, HAD tools - Competent Systems Thinking - Understanding of the Wipro system (interrelatedness, interdependencies and boundaries) and perform problem solving in a complex environment - Foundation Leveraging Technology - In-depth knowledge of and mastery over technology domain that commands expert authority respect- Competent Business Knowledge - Understand the DO&P process and workflow, key terms and performance and financial parameters - Competent Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognized within the entire organization. Behavioral Competencies Analytical Skills Execution Excellence Managing Complexity Handling Pressure Client centricity Passion for results Stakeholder Management Deliver No. Performance Parameter Measure 1. Customer Centricity CSAT (PCSAT & ACSAT top 2 Box) % / NPS Adherence to Program plan/charter specifically on services transition - Schedule, Quality, Efforts/Costs Adherence to all customer contractual commitments related to Services transitions Adherence to Services transition norms on all key performance metrics 2. Presales & Delivery Excellence 100% compliance in Integrated Transition Framework (ITF) in all Solution Proposal construct Demonstrate One Wipro by 100% usage of Integrated Transition framework Integrated transition (across all LOBs) planning and status reporting to Internal management and customer using Digi-Q Process Exceptions to be minimized by 100% compliance to the ITF

Assistant Vice President - Strategic Initiatives, Banca Base Location : Chandigarh JOB SUMMARY: Helping better execute the Sales Management Process in the mapped circle / zone Driving various key strategic initiatives which are focused toward enhancing the quality of our sales teams communication with our partner & customers. Helping leverage the digital tools, capability sessions and process improvements by our teams to ensure we are the first choice to our partner and customer. Responsible for managing the relationship for the channel with key stake holders at the the private Bank Circle office as the nodal point, involving key strategic decisions and planning periodic intervention at the banks end for the Life insurance business Undertake execution of key projects on delivery strategies. Be a change catalyst Key Responsibilities/ Key Deliverables: Execution Excellence Responsible for ensuring adherence to the defined sales choreography across the hierarchy Conduct joint reviews along with field sales leadership on adherence to mSMART benchmarks across roles Build and implement rhythms of governance with central office stakeholders across segments Undertake sessions across RA and CM Teams in the circle to create awareness and drive adoption Execution of all central strategic initiatives jointly in association with field leadership Custodian for driving channel objective across key priority areas Protection / Riders / Annuity tall Change Management across new processes/management objectives Employee Success Ensuring learning interventions are being executed across RAs / CMs Collaborate with the training Team to ensure RA M1-M6 learning journey is executed for new Ras Enable facilitation of CATALYST programs for supervisors Drive conduct of incentive planning activity through the SAMPAN CALCULATOR by supervisiors across Ras Relationship Management Nodal point of contact for the channel partner for Business relationship management & Ongoing business support engagement with central teams and vertical teams Build and implement rhythms of governance with Central office stakeholders across segments Create ongoing dashboards and intelligence to highlight business performance and areas of improvement across key business vectors Prepare periodic presentations on business progress with insights on opportunities for improvement Building business intelligence through Analytics & environment scan Enabling sustained initiatives and short-term tactical interventions for business augmentation Resolve Business Partner queries within the stipulated time Channel Enablement & Strategic Initiatives Preparation of Review and Field presentations Manage KRA for Business Partner Drive and implement new initiatives by working closely with the Circle Head Measures of Success: Minimum 90% adherence of circle teams to SMP benchmarks Achievement of targeted sales growth and OA Share from managed circle Achievement of RAs Meeting Plan objective RA Attrition Target betterment Meeting of key priority objectives from assigned circle Protection / Riders / Annuity Consistency, Accuracy & TAT adherence as per the activity Work as per Projects and initiative timelines Process improvements Quality of Reports conceptualized under the performance framework Seamless change management Job Specifications: Management postgraduate from Tier 1 B Schools with 3-4 years of experience The incumbent should be currently working in strategy development or Sales Execution role (Desirable) Experience in translating strategy into delivery through plans, programs, people and culture Highly analytical and comfortable working with complex data sets Detailed understanding of financial forecast & modelling built around multiple assumptions/variables Play a challenger role and maintain independence while supporting channel strategies at the same time Ability to communicate effectively, connect and inspire colleagues at all levels of the organization Sharp prioritization and delegation while working with multiple priorities Managing ambiguity and change

Key Responsibilities. - Lead Losses chatter - Zonal for FC Hyperlocal - Analyze the losses in historical data and suggest corrective actions periodically. - Monitor & devise improve the operational excellence . Deep dive on losses and bring alternate solutions to improve metrics at FC level. - Strategies to reduce losses of Hyperlocal - Forecast losses potential and plans keep tap on the losses. - Partner with head and ensure the track of conditional and unconditional losses at Zonal level. - Track recovery and plan actions to minimize loss impact.

The Process Excellence Manager will be responsible to ensure the Commercial team operates with best-in-class processes and practices, driving sustainable business results through continuous improvement and the application of internal and external best practices. It involves defining and refining commercial processes, launching and managing the excellence program, ensuring compliance, and fostering a culture of high performance. Key Requirements Process Design & Standardization Define and create standardized, efficient processes for the Commercial Team, aligned with business objectives and designed to improve operational performance. • Work with cross-functional stakeholders to ensure that new processes support business goals and are scalable and adaptable as business needs evolve. • Bring in internal and external best practices, case studies, and innovative methodologies to continuously elevate the commercial team's performance and the effectiveness of the Excellence Program. • Drive the evolution of the Excellence Program by adapting to changing business needs and integrating the latest practices, tools, and strategies Execution Excellence Lead the design, launch, and ongoing implementation of the Commercial Teams Excellence Program, ensuring adoption across all commercial functions. • Develop & deliver the training programs and tools that equip the team to consistently follow the established processes. • Track the performance and adherence to defined processes and excellence standards within the Commercial Team. • Perform audits and assessments to identify areas of improvement, making data driven decisions to close any gaps and ensure compliance. • Create and execute engagement activities and competitions to boost morale, maintain enthusiasm, and foster a high-performance environment. • Lead all internal communications for the Commercial Team, ensuring consistent messaging on process updates, performance results, and excellence goals Data Driven Insights Define and implement KPIs and performance metrics to measure the success of processes and monitor business results. • Present data-driven insights to leadership, offering clear visibility into team performance, state/region rankings, and areas requiring improvement. • Leverage performance data and insights to inspire excitement, generate healthy competition, and motivate the team toward achieving excellence Education and/ or specific experience Bachelors degree in Business Administration, Management, or a related field; Masters degree preferred. • Proven experience in process excellence, continuous improvement, or operational leadership, particularly within a commercial or sales environment Skills and/or knowledge Demonstrated project management skills with the ability to lead cross-functional teams. • In-depth knowledge of process design, performance metrics, and business analytics. • Proficiency with business intelligence tools, CRM systems, and project management software • Exceptional communication and leadership abilities to engage and influence diverse teams. • Strong problem-solving skills and a passion for driving change and improving processes. • Flexibility to adapt to changing priorities and multiple tasks. • Strong organizational and time management skills

Skills Required: Execution & Excellence, Problem Solving & Applied Innovation, Leadership Capability, Execution Excellence, Stakeholder Management, Business Acumen, Phone Screening, Exploratory Discussion, HM Round Role: The role is for a position in the Trust & Safety - Business Operations Team. The role expects the individual to be strong in data analysis, with expertise in SQL, Excel, Python/R. The T&S team works closely with stakeholders from different units/ functions within Flipkart across Category, Customer Experience and Seller Experience and hence it is expected that the person should have strong stakeholder management. What you will do Develop and drive initiatives to reduce buyer fraud & abuse in the marketplace. Define, track and improve key metrics pertaining to your domain in T&S operations. Analyze large amounts of data to drive insights, gaps, trends & actions and drive strategic initiatives. Work closely with the Operations team in ensuring adherence to the SOPs and continuously improve the SOPs based on the feedback from the Operations team. Communicate with leadership and internal & external stakeholders on a regular basis on key metrics and strategic initiatives to combat fraud. Collaborate with the T&S Analytics & Data Science team on monitoring the relevant metrics, onboarding new features/ rules and retraining/ building new ML models. Work closely with the T&S Product & Engineering team in driving automation across tracks and also building scalable products.

Role & responsibilities Plan and execute production schedules to meet customer demands. Optimize manufacturing processes for cost-effectiveness and efficiency. Implement lean manufacturing and continuous improvement initiatives. Ensure adherence to standard operating procedures (SOPs). Oversee preventive and breakdown maintenance of plant machinery. Ensure workplace safety, hazard identification, and risk assessment. Implement EHS (Environment, Health & Safety) policies. Ability to adapt to evolving technologies and industry trends. Resilience in managing operational changes and driving process improvements. Open to feedback and innovation. Strong focus on achieving production efficiency and cost optimization. Commitment to meeting deadlines and operational targets. Ability to work under tight schedules and manage multiple priorities. Preferred candidate profile Strong leadership and team management skills Knowledge of ink/chemical manufacturing processes Understanding of quality control & regulatory compliance Expertise in production planning & process improvement Familiarity with ERP/MRP systems for production tracking Strong problem-solving and decision-making abilities Education: B.E./B.Tech (Chemical/Mechanical) or M.Sc. (Chemistry) Experience: 10-15 years in ink/paint/coating/chemical manufacturing, with at least 5 years in a managerial role

Role & responsibilities Job description Role & responsibilities. Job description 1. Strategy Implementation Maintain service level agreements while resolving customers service request. Identify opportunities for network rehabilitation within the assigned territory. Ensure compliance to quality and process standards defined for Airtel. Ensure safety standards and protocols are followed within the assigned territory. 2. Installation and Fault Repair Ensure resolution of service request as per defined timeline and service level agreement. Identify and analyse fault cases to minimise repeat or re-open cases. Responsible for Installation & Shifting performance across the job area and to drive defined KPI, whlie ensuring quality of installation & cost for installs Drive reduction in overall open service requests and repeat and reopen orders to meet KPI targets. Drive Serve to Sell through engineers. Manage escalation from internal/external customers related to the product. Coordinate with local cable operators (LCOs) to provide timely support to the customers. Coordinate with cross-functional teams to ensure faster installation and resolution. Understand the Airtel work app leveraged by the engineers and wiremen. Understand and resolve the challenges and issues faced by local cable operators (LCOs). 3. Reporting Leverage the Airtel work platform to monitor the performance of the associates in the service. Prepare documentation and report to showcase the productivity. Conduct audit of the productivity within the target date. 4. Process Optimization Identify ways to fasten the customer installation and fault repair process. Responsible for QOS parameters related to TRAI, Regulatory & statutory compliance for the circle/Cluster Carry out audit within target date and generate report 5. People Management Work closely with the team for seamless execution of the tasks. Coordination with cross functional teams CSD/NOC/O&M to provide faster resolutions