8 Microland Skills Jobs

As a Network SME / Solution Pre-Sales consultant based in Bengaluru, India, you will be expected to have a strong 10+ years hands-on solutioning experience in network technologies such as SD-WAN, SD-LAN, Cloud Wi-Fi, and Cloud Networking design managed services aspects. Your role will involve working on RFPs and proactive opportunities by understanding customer requirements and providing suitable solutions. You should have a good understanding of Technology trends and leading OEM solutions available in the market. Additionally, you will be responsible for pre-sales activities and solutioning for global opportunities, owning the technical solution proposal building. **Key Responsibilities:** ...

Job Description: You will be responsible for possessing good knowledge and a sound understanding of networking concepts. You should be capable of understanding and explaining scenarios, having a working knowledge, and troubleshooting all network protocols including Routers, Switches, Firewalls, and various network products. Key Responsibilities: - Possessing good knowledge and understanding of networking concepts - Understanding and troubleshooting all network protocols - Working with Routers, Switches, Firewalls, and various network products Qualification Required: - Engineer with B.E / B.Tech / MCA degree - IT Service Management Certifications such as ITIL Intermediate Certificate Addition...

As a Service Management Analyst at this company, you will be responsible for functioning in the service department team and handling customer service interactions, reports, and repairs. Your role will involve ensuring excellent customer service, maintaining strong relationships with customers and third-party vendors, and ensuring repeat customers. - Provide customers with the information they need to rent or purchase equipment that is appropriate for their project - Develop contracts for commercial contractors and developers who have ongoing equipment rental or purchase needs - Train the sales staff using best practices in upselling, customer satisfaction, and brand promotion - Manage the wo...

As an experienced candidate with a strong background in IT Operations Management, IT Service Management, and behavioral aptitude, you will play a crucial role in ensuring operational efficiency and customer satisfaction. Your qualifications include a degree in Any Graduate and a certification in ITIL Intermediate Certificate. Key Responsibilities: - Define business/operations specific process workflow to simplify understanding and execution. - Drive goals aligned with customer Critical To Quality (CTQs). - Address failure modes by adjusting service operation procedures or people skills, and implement corrective measures. - Conduct audits in accordance with Incident Management (IM) definition...

Job Description: As a Technical Support Specialist at our company, you will be responsible for providing second line support for IT technical activities. Your key responsibilities will include: - Logging and keeping records of customer/employee queries and advising on solutions as per the standard operating procedures - Testing and fixing faulty equipment to ensure smooth operations - Proactively monitoring customer networks using appropriate tools and responding to alarms within the agreed service level agreements (SLA) - Providing L1 support for all application-related issues to ensure seamless user experience Qualification Required: - Education: Any Graduate - Certification: Any IT certif...

Job Description: As an Engineer with a B.E / B.Tech / MCA background, you will be responsible for the following key areas: - **Functional:** - IT Operations Management - Financial Management - **Behavioral:** - Aptitude - Managerial Skills - **Microland Skills:** - Execution Excellence - **IT Operations Management:** - Business Relationship Management In addition, you should hold a certification in IT Service Management, specifically an ITIL Intermediate Certificate. Your role will involve the following responsibilities: - Understanding and analyzing new business cases and client needs - Developing new organizational structures and effective solutions - Demonstrating delivery methodology to ...

As a Cyber Security Analyst at our company based in Bengaluru, India, you will play a crucial role in testing and implementing security systems within our IT network. Your responsibilities will include: - Reviewing current system security measures and recommending and implementing enhancements - Conducting regular system tests and ensuring continuous monitoring of network security - Developing project timelines for ongoing system upgrades - Ensuring all personnel have access to the IT system limited by need and role - Establishing disaster recovery procedures and conducting breach of security drills - Promptly responding to all security incidents and providing thorough post-event analyses To...

The ideal candidate for this position should possess a combination of Behavioral, Aptitude, Managerial, Functional, and IT Operations Management skills. Additionally, proficiency in Financial Management and Business Relationship Management is required. The candidate should exhibit Microland Skills with a focus on Execution Excellence. Education Qualifications: - Engineer with a degree in B.E / B.Tech / MCA Certifications Mandatory / Desirable: - Technology and IT Service Management Certifications, particularly ITIL Intermediate Certificate Key Responsibilities: 1. Technology: - Proficiency in Server Hardware across multiple vendors - Familiarity with Remote Management Tools - Knowledge of So...