Manager - Projects & Systems(Post-Acq)

About the company

What’s In It For YOU

• SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
• Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees
• Dynamic, Inclusive and Diverse team culture
• Gender Neutral Policy
• Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
• Commitment to the overall development of an employee through comprehensive learning & development framework
  

Role Purpose

Role Accountability

• Drive critical Projects for operations which includes ideation/conceptualization of changes, Impact analysis & detailed BRD submissions.
• Develop detailed UAT scripts creation/execution. Coordinate internal and external resources for the planning and execution of projects.
• Stakeholder Management & Communication– Monitor and communicate regular project progress, risks & issues to stakeholders including SMT.
• Proactively work to remove project obstacles, identify, and manage issue escalations, and provide support to teams balancing competing priorities.
• Ensure timely & accurate Production system maintenances for Operations systems for the predefined front end setups ( new products as well as ongoing business requirements).
• Assess and identify continuous improvement opportunities to ensure optimal process flow & outcomes.
• Ensure process documentation and compliance adherence as well as Audit readiness - Internal and external audit readiness on records, S.O.P.'s, deviation/exception, processes- measured in terms of adherence to laid down processes.
  

Measures of Success

• Projects in scope Vs delivered successfully.
• Minimal Variance in terms of schedules of delivery.
• 100% accurate system set ups/accurate maintainences as per TAT defined.
• Timely and accurate progress/risk/deviation reporting.
• No adverse observations from internal/external audits.
  

Technical Skills / Experience / Certifications

• Understanding of core systems like V+/CardOne/CEMS/WCP etc.
• Understanding of Operations processes.
• Understanding of the regulatory landscape for Operations processes.
  

Competencies critical to the role

• Analytical Ability
• Innovation & Problem Solving
• Detail Orientation
• Process Orientation
• Stakeholder Management
  

Qualification

Preferred Industry