Manager - Production & Quality Control (Dinnerware & Tableware)

ROLE: MANAGER - PRODUCTION & QUALITY CONTROL

Role Summary:

We are looking for a dynamic and detail-oriented professional to lead the Production, Sourcing, and Quality Control for our tableware, crockery, dinnerware, and serveware collections. This role is key in ensuring that every company’s product is executed with precision, integrity, and beauty — upholding the brand’s commitment to sustainability, heritage crafts, and luxury quality.

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Key Responsibilities:

Sourcing & Vendor Development:

• Identify, evaluate, and onboard manufacturing partners across India and overseas.
• Source sustainable, ethically produced materials that align with the brand’s philosophy and product requirements.
• Negotiate costings, lead times, and MOQs while preserving artisanal integrity and design intent.

Production Oversight:

• Manage end-to-end production processes including packaging till delivery for the tableware including ceramics, stoneware, fine china, glassware, and metalware, porcelain.
• Develop and maintain detailed production calendars, ensuring timely delivery of seasonal and capsule collections.
• Collaborate closely with in-house design and product teams to translate prototypes into high-quality, scalable production.

Quality Control & Assurance:

• Define and implement strict QC standards at each stage — raw material sourcing, sampling, bulk production, and post-production.
• Regularly visit vendor facilities to oversee quality checks, troubleshoot production issues, and ensure compliance with brand standards.
• Ensure products meet aesthetic, functional, and durability benchmarks expected in a luxury offering.

Cross-functional Collaboration:

• Work closely with design, manufacturing teams to ensure alignment across timelines and quality expectations.
• Liaise with logistics and inventory teams to ensure smooth flow of goods and timely market availability.
• Provide regular updates to leadership on vendor performance, production challenges, and quality benchmarks. ________________________________________

Qualifications & Skills:

• 8 years of experience in production, sourcing, and quality management — preferably in luxury homeware, ceramics, or artisanal crafts.
• Deep understanding of materials and processes used in tableware and serveware — including ceramic firing, glazing, hand painting, and metal finishing.
• Strong network of artisan and manufacturing partners across India; exposure to international sourcing is a plus.
• Exceptional attention to detail and quality standards, with a passion for heritage crafts and contemporary design.
• Strong negotiation, communication, and vendor management skills.
• Proficiency in MS Office, production planning tools, and ERP systems.

JOB LOCATION - CHENNAI

Job Types: Full-time, Permanent

Pay: From ₹800,000.00 per year

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Ability to commute/relocate:

• Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person