Manager – Merchant & Transaction Monitoring

PayGlocal is a global payments company that fosters global commerce. Our suite of offerings facilitates cross-border payments and solve the challenges surrounding it through three main pillars - the business, the experience and the associated risk.

Founded by finance veterans and experts, our understanding of merchant business, international business, security and regulatory standards help build impactful payment solutions. We partner with large enterprises and export merchants for seamless customer payment journeys.

Be a part of lasting innovation - create new products, new processes and new standards. Join us to help us shape the future of payments.

Position Summary

Manager – Merchant & Transaction Monitoring

leadership-level position

What Will You Be Working On

• Monitor merchant and transaction activity to identify suspicious trends, patterns, or anomalies.
• Detect and investigate potential merchant collusion or fraudulent behavior.
• Coordinate with downstream banking partners to ensure compliance with network rules and regulatory requirements.
• Conduct mystery shopping to validate merchant authenticity and practices.
• Engage proactively with merchants to reinforce fraud prevention measures.
• Balance fraud controls with operational efficiency to maintain optimal transaction success rates.
• Prepare and present risk reports and escalate findings to leadership as needed.

Qualifications

• Minimum

  5 years of experience

  in the payments acquiring ecosystem (merchant onboarding, risk management, or transaction monitoring).
• Solid understanding of

  card networks, merchant acquiring processes, and fraud risk management

  .
• Prior experience working with

  banks, acquirers, or payment aggregators

  is a strong plus.
• Strong

  analytical skills

  with the ability to interpret transaction data and identify red flags.
• Excellent communication skills for coordination with merchants, internal teams, and banking partners.
• Proactive, decisive, and solution-oriented approach, especially in high-pressure or time-sensitive situations.

Interested ? Send us your resume @myhr@payglocal.in and let’s talk 📩

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