Genpact logo

Manager- Insurance Digital Operations

0 years

2 Lacs

gurgaon

Posted:2 weeks ago| Platform: GlassDoor logo

Apply

Skills Required

drive ai scaling technology cutting data lean sigma analytics underwriting support diagnostics design engagement deployment workflow engineering communication presentation consulting timeline management connect effectiveness automation learning integrity purchasing kit

Work Mode

On-site

Job Type

Full Time

Job Description

Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Manager, Insurance Digital Operations
This role is critical as we push the client value agenda on end-to-end meaningful thinking for our clients to the next level. The consultative, external perspective that this team is expected to provide to the broader account teams will be very important to transform client operations
For the candidates in this role – This role provides the opportunity of working across a range of challenges and client situations, interacting with the account teams (sales & operations) and front-ending with clients. This will require candidates to be extremely self-driven, consultativeand well networked with multiple functional teams in the organization as well as high on digital IQ.
Responsibilities:
    Lead growth and mining in existing Insurance accounts leveraging domain expertise, lean six sigma, digital & analytics transformation
    Thought leaders with deep domain expertise in areas of Underwriting Services and Claims Administration, Policy Servicing,
    Provide Best in class industry view, support existing and new engagements, diagnostics, due diligence, client co-design workshops, transformation engagement. Provide an independent point of view and advisory services
    Build new offerings and develop innovative digital assets leveraging RPA, AI and analytics
    To bring industry knowledge, world-class capabilities, innovation, and cutting-edge technology to our clients
    Define and execute value generation roadmaps for clients leading to a large meaningful impact on clients
    Partner with multi-function teams to constantly enrich the engagement with clients
    Lead the execution of projects ranging from business diagnostic, organization design, business process design
    Create commitment across all involved teams and facilitate buy-in from all important stakeholders
    Drive end-to-end thinking and solutions to deliver long term benefits to our clients

Qualifications we seek in you!
Minimum Qualifications/Skills:
    Relevant experience of running a transformation solution deployment in the back and middle office, specific experience in digital / analytics implementation, and awareness of technologies like RPA, AI, Workflow, Data Engineering, Analytics, Six Sigma, and LEAN principals
    Ability to Unlearn & Learn continuously
    Excellent communication – verbal and written
    Good Presentation skills
    Consulting project delivery – timeline and milestone management, Stakeholder relationship management
    Creative thinking/innovative mind-set
    Thrive in uncertainty and manage teams, the customer in an ambiguous environment
    Good business acumen and understanding of business issues across focus sectors
    Ability to engage senior client management on offerings, emerging issues in focus
    Ability to connect the dots linking the processes across the insurance value chain for identifying transformative needs
    Relevant experience
    Prior solution design, consulting experience, or IT domain consulting experience
    Proven track record of driving transformation in client operations
    Global perspective and understanding of insurance business marketplace
    Project Management Skills
    Lean and Six Sigma led transformation
Preferred Qualifications/Skills:
    Experience with digital tools in Insurance and/or in financial services space
    Global Exposure
    Digital deployment for large/ medium scale customers preferably in the Insurance domain
    Judgment, personal effectiveness, team handling
Why join Genpact?
  • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
  • Make an impact – Drive change for global enterprises and solve business challenges that matter
  • Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
  • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
  • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applicationsand applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.


JobManager

Primary LocationIndia-Gurugram

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingDec 17, 2025, 2:20:34 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time

More Jobs at Genpact

Record To Report Manager

Chennai, Hyderabad, Kolkata

7 - 15 yrs
|

INR 7 - 12 Lacs

Record To Report Manager

Noida, Hyderabad

7 - 15 yrs
|

INR 10 - 14 Lacs

Php Full Stack Developer

Hyderabad

4 - 7 yrs
|

INR 9 - 16 Lacs

Senior .NET Fullstack Developer

Hyderabad

10 - 17 yrs
|

INR 22 - 27 Lacs

Process Associate- P&C Insurance

Gurugram, Haryana

Experience: Not specified

|

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play App Store
coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Genpact logo
Genpact

Business Consulting and Services

New York NY

RecommendedJobs for You

Genpact logo

Manager- Insurance Digital Operations

Genpact

gurgaon

Genpact logo

Manager- Insurance Digital Operations

Genpact

gurgaon