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EXL Services
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Manager

Manager

EXL Services

8 - 15 years

6 - 10 Lacs

noida

Posted:22 hours ago| Platform: GlassDoor logo

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Skills Required

management analysis lean sigma assessment powerpoint excel analytics data analyze design effectiveness robotics reports report drive communication workflow

Work Mode

On-site

Job Type

Part Time

Job Description

Manager

EXL/M/1466106

Digital InsuranceNoida

Posted On

29 Aug 2025

End Date

13 Oct 2025

Required Experience

8 - 15 Years

Basic Section

Number Of Positions

Band

Band Name

Manager

Cost Code

D012391

Campus/Non Campus

NON CAMPUS

Employment Type

Permanent

Requisition Type

Backfill

Max CTC

2200000.0000 - 2800000.0000

Complexity Level

Back Office (Complexity Level 3)

Work Type

Hybrid – Working Partly From Home And Partly From Office

Organisational

Group

EXL Digital

Sub Group

Insurance

Organization

Digital Insurance

LOB

Digital Operations

SBU

Transformation & Solutioning

Country

India

City

Noida

Center

Noida-SEZ BPO Solutions

Skills

Skill

PROJECT MANAGEMENT

RPA

DESCRIPTIVE ANALYSIS

LEAN SIX SIGMA

OPPORTUNITY ASSESSMENT

STAKEHOLDER MANAGEMENT

POWERPOINT

EXCEL ANALYTICS

TRANSFORMATION

Minimum Qualification

B.COM

Certification

No data available

Job Description

1. Conduct thorough business assessment to analyze and understand the current state of systems and processes.

2. Identify process transformation opportunities, design, and propose solutions that meet business requirements and improve Cx, efficiencies, effectiveness, Revenue etc.

3. Develop and manage project plans, including timelines, resource allocation, and milestones, while ensuring projects are delivered on time, within scope, and within budget

4. Must have minimum 3 years’ experience as Project Manager. Insurance Life and Annuity domain experience is preferred

5. Must have understanding of Robotics projects, must be aware with the RPA capabilities available in the market

6. Work closely with supporting teams (RPA, Analytics or Relevant solution) to ensure the technical feasibility of solutions.

7. Collect and analyze data to identify trends, issues, and areas for improvement.

8. Develop and present detailed reports to stakeholders, utilizing tools such as Excel, PowerPoints etc.

9. Well versed with Cost Benefit Analysis and Benefit quantification.

10. Should have led/mentored Lean Six Sigma project.

11. Can utilize project management tools (e.g., Asana- preferred) to track progress and report on project status.

12. Act as a change management agent to ensure successful implementation of solutions

13. Maintain awareness of new and emerging solutions and the potential application on operations

14. Drive enterprise adoption of these tools/techniques by internal and client showcasing and articulating the business case and value proposition

15. Ability to effectively communication with internal and external stakeholder on a periodic basis (written & verbal)

Workflow

Workflow Type

Back Office

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