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8 - 10 years

0 Lacs

Posted:21 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Part Time

Job Description

Manager

EXL/M/1414940

    Insurance Finance & AccountingNoida
    Posted On
    09 Jul 2025
    End Date
    23 Aug 2025
    Required Experience
    8 - 10 Years

Basic Section

Number Of Positions

1

Band

C1

Band Name

Manager

Cost Code

D005863

Campus/Non Campus

NON CAMPUS

Employment Type

Permanent

Requisition Type

Backfill

Max CTC

1200000.0000 - 1500000.0000

Complexity Level

Not Applicable

Work Type

Hybrid – Working Partly From Home And Partly From Office

Organisational

Group

Insurance

Sub Group

Insurance

Organization

Insurance Finance & Accounting

LOB

Back Office

SBU

Operations

Country

India

City

Noida

Center

Noida - Centre 59

Skills

Skill

ORDER TO CASH

CASH OPERATIONS

CASH POSTING

TEAM HANDLING

EMAIL

COMMUNICATION

CLIENT FOCUS

Minimum Qualification

BCOM

Certification

No data available

Job Description

Job Summary:

To lead delivery team & execute as per SLAs. Review AR reports periodically, ensures month end/quarter end timelines & targets are met. Monitor & improve delivery per operational metrics. Manage client communication proactively.

Key Accountabilities:

  • To ensure complete operations management for end to end operations of AR/AP and escheatment
  • Excellent knowledge of cashiering functions such as
    • Non-sufficient fund
    • Customer escalation handling
    • Working knowledge of recordkeeping and workflow systems
    • Unclaimed funds and escheatment
    • Cash application received by ACH/wires/checks
    • Payment processing, stop check, check issue
  • Excellent knowledge of daily balancing reconciliations manual / tool based
  • To ensure timely and accurate delivery of daily, monthly and periodic processing of client requirements
  • Should establish systems and processes to ensure highest quality levels of performance is achieved on a day-to day basis.
  • To handle any client escalation w.r.t. any operational issue.
  • To ensure proper documentation of workflow of all activities related to all the clients.
  • Building SOP & Process map preparation skills with in team to have strong documentation
  • To interact with a client on day-to day basis responding to their requirements at a short notice by re-aligning priorities
  • Should be able to understand & anticipate clients business needs, concerns & issues, and be able to proactively resolve the same
  • Constantly look for opportunities to improve the client processing and provide value addition to client by exceeding expectations
  • To coach team members, Identifies development areas and helps the individuals to improve their performance & enhance their potential
  • Assigning daily tasks, responsibilities accordance to annual goal form
  • To create an internal environment where client is the focus of the business through appropriate communication, recognition and rewards
  • Encourages & demonstrates respect for others in a team and inculcate the same culture across the team members
  • To keep oneself abreast of all the updates applicable to policies/regulations/compliances applicable to the function/organizational and client
  • To create systems and checks for internal compliance policies and guidelines and ensures maintenance of clear and precise records per the requirements.
  • Review compliance adherence on a regular basis.
Workflow

Workflow Type

Back Office

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