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Ptoto9 Materials Pvt. Ltd
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Manager - Event & Operations

Manager - Event & Operations

Ptoto9 Materials Pvt. Ltd

5 - 10 years

|

7 - 12 Lacs

Mumbai Suburban

Posted:10 hours ago| Platform:

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Skills Required

Event Operations Event Planning Venue Management Cost Management Budget Management Wellness Workshop Management Event Execution Strategic Planning Operations Planning Seminars Event Coordination Exhibitions Event Promotion Operations Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Events & Program Management

Curate, plan, and execute wellness events, workshops, retreats, and collaborations in line with AUM Lifes philosophy.
Coordinate with healers, facilitators, chefs, and collaborators for event flow.
Manage event budgets, resource allocation, and vendor negotiations.
Oversee pre-event marketing inputs, guest lists, and RSVPs in partnership with the marketing team.
Handle live event execution: team briefings, ambience setup, guest management, and closing.
Post-event feedback, reporting, and relationship nurturing for repeat business.

Operations Management

Oversee daily center operations: housekeeping, hospitality, booking systems, and therapy room management.
Manage therapists, facilitators, and support staff schedules for optimal flow.
Maintain high standards of guest experience, customer service, and spiritual ambience.
Supervise inventory (Ayurveda products, F&B, wellness products) and procurement.
Liaise with vendors, maintenance, and tech support for smooth functioning.
Ensure safety, hygiene, and compliance protocols are consistently met.

People & Team Leadership

Build and lead an efficient, mindful, and service-oriented team.
Train team members in AUM Life ethos and operational protocols.
Maintain team morale and resolve conflicts with compassion and clarity.

Client & Community Engagement

Be the point of contact for VIP clients, partners, and collaborators during events and daily operations.
Ensure seamless customer journeys: inquiry, booking, on-ground experience, follow-up.
Support in developing loyalty programs, memberships, and repeat client pathways.

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Ptoto9 Materials Pvt. Ltd

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