Manager - Emergency and Health

Job Description

Your day-to-day responsibilities: 1. Emergency Management:  Supervise emergencies of Emoha members  Consult with patients during emergencies and advising team on further steps  Manage the emergency team and ensuring roster is followed  Ensure Revenue generation with team  Ensure end to end process SOP is created and followed 2. Health:  Teleconsultations for Emoha members  Care Plan supervision and monitoring  Assisting with ensuring health outcomes of members  Supervising health team for medicine, labs, vaccination and other health services.  Ensuring monthly revenue and fulfilment  Setting up health protocol for members 4. Process Improvement:  Identify areas for improvement in emergency response procedures and implement strategies to enhance overall efficiency.  Collaborate with cross-functional teams to implement process improvements. 5. Compliance Adherence: Expertly follow agreed-upon compliances while handling emergencies, ensuring that all regulatory requirements are met. 6. Communication and Empathy: Communicate effectively and empathetically with elders and their families during emergency situations, providing reassurance and support. 7. Team Management:  Lead and manage the Emergency Coordinator Team, providing guidance, support, and mentorship.  Foster a collaborative and high-performance team culture. 8. Reporting and Data Presentation:  Generate proactive reports on emergency response metrics and present data to relevant stakeholders.  Analyse data to identify trends and propose strategies for continuous improvement. Qualification: Graduate – MBBS Experience:  Minimum 3+ years of relevant experience in Hospital/Healthcare based companies  Should have managed Emergency Consultation Show more Show less