Emoha

*** Emoha is looking to welcome onboard a CTO *** Agentic Ai coupled with Physical Ai will change the way age care is served across the world, from how we acquire elders in the platform to serve them with care best practices. As someone who has spent 17 years building age care in India, am keen to now have a deep tech partner join us in a leadership role. Could that be you? Do let me know if you want to have a exploratory chat. 140 million elders in India will soon be 340 million – basically all of us in 15-20 years.. the world and serious funds are tracking this space actively. Age Care Labs is India’s tallest eldercare platform with over 150k+ elders, present in 40+ cities and towns, 1000+ lives saved, and a $10.5m ARR. The platform has Emoha as its “ageing in place” brand and Epoch for “ageing at hub”, offering a full continuum of care to elders and their families. The platform is fortunate to be backed by some of the country’s leading leaders / investors - Alok Oberoi (Exec. Chairman, Everstone Capital Asia), Ajay Srinivasan (Ex-CEO Aditya Birla Capital), Rainmatter & Gruhas (Zerodha), Singularity Investments (Madhu Kela), Ari Serkar (President APAC, Mastercard) and Pravin Rao (Ex COO, Infosys) among many others. Best, SaumyajitSaumyajit.Roy@emoha.comwww.emoha.com

Your day-to-day responsibilities: Hospital Partnerships: Identify and establish strategic partnerships with hospitals and healthcare institutions to promote Emoha's home care services, subscription plans and valueadded offerings. Doctor Channel Activation: Develop and activate channels to engage with doctors, specialists, and medical professionals to generate referrals and leads for home care cases. Lead Generation: Proactively identify potential leads and opportunities within the healthcare ecosystem, including hospitals, clinics, nursing homes, and other healthcare providers. Networking: Leverage existing relationships and networks in the healthcare industry to expand Emoha's presence and foster collaboration with key stakeholders. Sales and Marketing: Implement targeted sales and marketing strategies to promote Emoha's services to hospitals, doctors, and healthcare professionals. Relationship Management: Build and maintain strong relationships with key decision-makers,influencers, and opinion leaders in the healthcare sector. Market Research: Conduct market research and analysis to identify market trends, competitor activities, and opportunities for growth. Training and Education: Provide training and education sessions to healthcare professionals on Emoha's services, value proposition, and benefits. •Performance Tracking: Monitor and track key performance metrics related to lead generation, partnership development, and business growth. •Reporting: Prepare regular reports and updates on business development activities, achievements, and challenges. You’ll be successful in this role if you have: •Proven track record of success in establishing partnerships, generating leads, and driving business growth. •Strong network of contacts within the healthcare industry, particularly with hospitals, doctors, and medical professionals. •Excellent communication, negotiation, and presentation skills. •Self-motivated with a proactive and results-driven approach. •Ability to work independently and as part of a team in a fast-paced startup environment. •Ethical and customer-focused mindset with a commitment to delivering exceptional service. •Proficient in MS Office, with working knowledge of CRM platforms •Ability to communicate effectively and sensitively with elders and their families •Devoted to high quality elder care service Benefits: •An incredible team of smart and supportive people •A competitive compensation package, including attractive health and accidental insurance •Amazing variable components (Retention, incentives, etc.) Qualification & Experience: •Bachelor's degree in Business Administration, Healthcare Management, or a related field •Minimum of 5 years of experience in business development, sales, or partnership management, preferably in the healthcare or pharmaceutical industry. Location & Mode: Kollam , Kerala (Work from office / Field) Job Type: Full-time Pay: ₹13,021.40 - ₹41,196.49 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Language: English (Preferred) Work Location: In person Application Deadline: 16/06/2025 Expected Start Date: 16/06/2025

Your day-to-day responsibilities: Hospital Partnerships: Identify and establish strategic partnerships with hospitals and healthcare institutions to promote Emoha's home care services, subscription plans and valueadded offerings. Doctor Channel Activation: Develop and activate channels to engage with doctors, specialists, and medical professionals to generate referrals and leads for home care cases. Lead Generation: Proactively identify potential leads and opportunities within the healthcare ecosystem, including hospitals, clinics, nursing homes, and other healthcare providers. Networking: Leverage existing relationships and networks in the healthcare industry to expand Emoha's presence and foster collaboration with key stakeholders. Sales and Marketing: Implement targeted sales and marketing strategies to promote Emoha's services to hospitals, doctors, and healthcare professionals. Relationship Management: Build and maintain strong relationships with key decision-makers,influencers, and opinion leaders in the healthcare sector. Market Research: Conduct market research and analysis to identify market trends, competitor activities, and opportunities for growth. Training and Education: Provide training and education sessions to healthcare professionals on Emoha's services, value proposition, and benefits. •Performance Tracking: Monitor and track key performance metrics related to lead generation, partnership development, and business growth. •Reporting: Prepare regular reports and updates on business development activities, achievements, and challenges. You’ll be successful in this role if you have: •Proven track record of success in establishing partnerships, generating leads, and driving business growth. •Strong network of contacts within the healthcare industry, particularly with hospitals, doctors, and medical professionals. •Excellent communication, negotiation, and presentation skills. •Self-motivated with a proactive and results-driven approach. •Ability to work independently and as part of a team in a fast-paced startup environment. •Ethical and customer-focused mindset with a commitment to delivering exceptional service. •Proficient in MS Office, with working knowledge of CRM platforms •Ability to communicate effectively and sensitively with elders and their families •Devoted to high quality elder care service Benefits: •An incredible team of smart and supportive people •A competitive compensation package, including attractive health and accidental insurance •Amazing variable components (Retention, incentives, etc.) Qualification & Experience: •Bachelor's degree in Business Administration, Healthcare Management, or a related field •Minimum of 5 years of experience in business development, sales, or partnership management, preferably in the healthcare or pharmaceutical industry. Location & Mode: Kollam , Kerala (Work from office / Field) Job Type: Full-time Pay: ₹13,021.40 - ₹41,196.49 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Language: English (Preferred) Work Location: In person Application Deadline: 16/06/2025 Expected Start Date: 16/06/2025

Your day-to-day responsibilities: 1. Emergency Management:  Supervise emergencies of Emoha members  Consult with patients during emergencies and advising team on further steps  Manage the emergency team and ensuring roster is followed  Ensure Revenue generation with team  Ensure end to end process SOP is created and followed 2. Health:  Teleconsultations for Emoha members  Care Plan supervision and monitoring  Assisting with ensuring health outcomes of members  Supervising health team for medicine, labs, vaccination and other health services.  Ensuring monthly revenue and fulfilment  Setting up health protocol for members 4. Process Improvement:  Identify areas for improvement in emergency response procedures and implement strategies to enhance overall efficiency.  Collaborate with cross-functional teams to implement process improvements. 5. Compliance Adherence: Expertly follow agreed-upon compliances while handling emergencies, ensuring that all regulatory requirements are met. 6. Communication and Empathy: Communicate effectively and empathetically with elders and their families during emergency situations, providing reassurance and support. 7. Team Management:  Lead and manage the Emergency Coordinator Team, providing guidance, support, and mentorship.  Foster a collaborative and high-performance team culture. 8. Reporting and Data Presentation:  Generate proactive reports on emergency response metrics and present data to relevant stakeholders.  Analyse data to identify trends and propose strategies for continuous improvement. Qualification: Graduate – MBBS Experience:  Minimum 3+ years of relevant experience in Hospital/Healthcare based companies  Should have managed Emergency Consultation Show more Show less

We are looking for a dynamic and enthusiastic Travel Sales Executive to join our growing team. In this role, you will be responsible for selling travel packages and services to clients, understanding their travel needs, and providing tailored solutions that enhance customer satisfaction and drive revenue growth. Responsibilities Proactively sell travel packages, flights, hotels, and tours to individual and group clients. Handle inbound/outbound sales calls, emails, and walk-in inquiries. Build customized travel itineraries based on client needs and preferences. Provide detailed information on travel destinations, costs, accommodations, and activities. Meet or exceed monthly and quarterly sales targets. Follow up with leads and maintain strong client relationships for repeat business. Stay updated on industry trends, destination knowledge, and promotions. Process bookings using internal systems and ensure proper documentation and payments. Resolve customer complaints or issues before, during, or after travel. Collaborate with marketing and operations teams to support promotional campaigns and logistics. Qualifications Proven experience in travel sales or a related customer service/sales role (minimum 1–3 years preferred). Strong knowledge of travel products (e.g., airlines, hotels, travel insurance, visa requirements). Excellent communication and interpersonal skills. Goal-oriented with a passion for sales and customer service. Proficient in GDS systems (e.g., Amadeus, Sabre, Galileo) is a plus. Ability to multitask and work in a fast-paced environment. Bachelor’s degree in tourism, business, or related field is preferred. Benefits: Competitive salary with performance-based incentives. Travel discounts and perks. Career advancement opportunities. Ongoing training and development. Supportive and collaborative work environment. Qualifications: Graduate - specialization in travel field – added plus. Show more Show less

As a Sales and Marketing Executive, you will be responsible for building local partnerships, driving awareness campaigns, and converting leads into customers. This is a hands-on role suited for individuals who are passionate about making an impact through meaningful services. Responsibilities Identify and reach out to hospitals, clinics, residential communities, and local partners Promote Emoha’s services through both field and digital marketing efforts Conduct and support community events such as health camps and wellness drives Manage leads, maintain follow-ups, and convert prospects into active users Track campaign activities and prepare periodic performance reports Support the brand’s visibility through local engagement and collaboration Qualifications Bachelor’s degree in Marketing, Business Administration, or related field 1–2 years of experience in field sales or service-based marketing preferred Excellent communication skills in Malayalam and English Proficiency in MS Office, Google Sheets, and basic digital marketing tools Strong interpersonal skills and a customer-first mindset Ability to work independently and travel within Kochi What we offer Opportunity to work in the growing elder care sector Training and mentoring support A collaborative and impact-driven work culture

Selected Intern's Day-to-day Responsibilities Include Support newly onboarded EPs for a period of up to 90 days or until they are fully familiar with Emoha's processes as a helpdesk executive Act as a single point of contact for EPs during the onboarding period to address queries and provide assistance Coordinate with multiple stakeholders, including regional and central teams, to ensure the smooth initiation and functioning of EP operations About Company: Emoha Eldercare is India's first comprehensive continuum of care designed exclusively for elders. At Emoha Eldercare, we are re-imagining eldercare, where a 360-degree envelope of care is delivered within an elder's current home across all stages. We are headquartered in Gurgaon.

Emoha is expanding its team and currently looking for dynamic and experienced Business Development Executives to join us. As a Business Development Executive, you will play a pivotal role exclusively under the Emoha banner on the payrolls of our esteemed business partners and Elderpreneurs. About the role: We are looking for high-performing, on-ground business development professionals with strong networks and experience in hardcore sales in hospitals or home healthcare services. You will be responsible for building the doctor referral channel, identifying and converting leads, and ensuring seamless service delivery to clients. Your day to day responsibilities will be: 1. Doctor & Hospital-Based Lead Generation · Build and nurture strong relationships with doctors, nurses, hospital discharge planners, and administrators · Build awareness within medical professionals (doctors, nurses etc.) , healthcare institutions e.g. hospitals about Emoha’s eldercare and home healthcare solutions, win them over and generate high-quality leads through doctor and hospital networks · Devise plans to engage potential referrers, initiate business relationships and win them over to prefer Emoha over competitors 2. Lead Conversion & Revenue Closures · Conduct detailed product pitches to potential clients (families/doctors/hospital stakeholders) · Own the entire sales cycle from inquiry to deal closure · Achieve monthly revenue targets consistently 3. Stakeholder & Node Management: · Identify and implement additional channels of lead generation e.g. camps in residential societies, chemist tie-ups, engagement with local communities · Help identify and develop NODEs (Neighborhood Outreach Delivery Engines) in RWAs (residential complexes) and clinics · Build trust within communities to improve lead inflow 4. Client Engagement: · Be the face of Emoha's offerings in front of all stakeholders from doctors to elders and patient families. · Explain services to clients and elders, showcasing the value of Emoha. 5. Geographical Awareness: Must be aware of local geography. 6. Passion for Eldercare: Be passionate and empathetic about providing excellent eldercare services. As a Business Development Executive, you will play a pivotal role exclusively under the Emoha banner on the payrolls of our esteemed business partners and Elderpreneurs. Key Requirements: · Minimum 3-5 years of sales experience in healthcare, preferably in home healthcare services or hospitals sales and marketing, or home healthcare medical equipment business · Strong understanding of doctor referral dynamics and healthcare consumer journeys · Strong network of doctors and nurses that can help generate referrals immediately and gain business traction · Excellent interpersonal, negotiation, and communication skills with focus on patient counseling skills · Basic tech-savviness (CRM/app usage) · Owns a two-wheeler and willing to travel within assigned geography · Bachelor's degree is mandatory; Qualities We Seek: · Passionate and empathetic about eldercare. · Presentable and well-groomed. · Proactive and self-motivated. Location : · Kolkata

Your day to day is: Daily Operations Management: Oversee the day-to-day operations of the home healthcare department, ensuring efficient service delivery, adherence to protocols, and timely resolution of issues. Team Management: Lead and manage a team of nurses and attendants, including recruitment, training, performance evaluation, and career development to maintain a high performing workforce. Care Plan Development and Review: Collaborate with healthcare professionals to develop personalized care plans for clients, regularly reviewing and updating them to meet their changing needs. Escalation Handling: Address and resolve any escalated issues or concerns from clients, families, or caregivers, ensuring a timely and satisfactory resolution Training and Development: Conduct training sessions and provide ongoing support and guidance to nurses and attendants, ensuring their continuous professional development and adherence to quality standards. Empanelment and Vendor Management: Manage the empanelment process of nursing and attendant vendors, ensuring compliance with organizational standards and monitoring their performance. Collaboration and Coordination: Work closely with multidisciplinary teams, including doctors, therapists, and social workers, to ensure comprehensive and holistic care for clients. You’ll be successful in this role if you have: Nursing Background: should have a nursing background with a minimum of 7 years of experience in the healthcare industry. Home Healthcare Experience: Previous experience in the home healthcare industry, preferably in a managerial or supervisory role, is highly desirable. Care Plan Development: Strong expertise in developing and reviewing care plans for clients, considering their specific medical conditions, preferences, and goals. Escalation Handling Skills: Excellent problem-solving and conflict resolution skills to effectively manage and resolve any escalated issues or concerns. Training and Development: Proven ability to design and deliver training programs, providing continuous support and mentoring to nursing staff for their professional growth. Empanelment and Vendor Management: Familiarity with vendor management processes, including empanelment, performance monitoring, and ensuring adherence to quality standards. Strong Communication: Excellent verbal and written communication skills, with the ability to effectively interact with clients, families, healthcare professionals, and other stakeholders. Benefits: An incredible team of smart and supportive people A competitive compensation package, including attractive health and accidental insurance. Amazing variable components (Retention, incentives, etc.) We are generous with ESOPs for folks who treat Emoha like their own company. Qualifications: B. Nursing Degree: BSc Nursing or GNM (General Nursing and Midwifery) degree from a recognized institution. Location: Gurugram Job Type: Full-time Pay: ₹13,021.40 - ₹40,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Language: English (Preferred) Work Location: In person Application Deadline: 16/06/2025 Expected Start Date: 18/08/2025

Your day to day is: Daily Operations Management: Oversee the day-to-day operations of the home healthcare department, ensuring efficient service delivery, adherence to protocols, and timely resolution of issues. Team Management: Lead and manage a team of nurses and attendants, including recruitment, training, performance evaluation, and career development to maintain a high performing workforce. Care Plan Development and Review: Collaborate with healthcare professionals to develop personalized care plans for clients, regularly reviewing and updating them to meet their changing needs. Escalation Handling: Address and resolve any escalated issues or concerns from clients, families, or caregivers, ensuring a timely and satisfactory resolution Training and Development: Conduct training sessions and provide ongoing support and guidance to nurses and attendants, ensuring their continuous professional development and adherence to quality standards. Empanelment and Vendor Management: Manage the empanelment process of nursing and attendant vendors, ensuring compliance with organizational standards and monitoring their performance. Collaboration and Coordination: Work closely with multidisciplinary teams, including doctors, therapists, and social workers, to ensure comprehensive and holistic care for clients. You’ll be successful in this role if you have: Nursing Background: should have a nursing background with a minimum of 7 years of experience in the healthcare industry. Home Healthcare Experience: Previous experience in the home healthcare industry, preferably in a managerial or supervisory role, is highly desirable. Care Plan Development: Strong expertise in developing and reviewing care plans for clients, considering their specific medical conditions, preferences, and goals. Escalation Handling Skills: Excellent problem-solving and conflict resolution skills to effectively manage and resolve any escalated issues or concerns. Training and Development: Proven ability to design and deliver training programs, providing continuous support and mentoring to nursing staff for their professional growth. Empanelment and Vendor Management: Familiarity with vendor management processes, including empanelment, performance monitoring, and ensuring adherence to quality standards. Strong Communication: Excellent verbal and written communication skills, with the ability to effectively interact with clients, families, healthcare professionals, and other stakeholders. Benefits: An incredible team of smart and supportive people A competitive compensation package, including attractive health and accidental insurance. Amazing variable components (Retention, incentives, etc.) We are generous with ESOPs for folks who treat Emoha like their own company. Qualifications: B. Nursing Degree: BSc Nursing or GNM (General Nursing and Midwifery) degree from a recognized institution. Location: Gurugram Job Type: Full-time Pay: ₹13,021.40 - ₹40,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Language: English (Preferred) Work Location: In person Application Deadline: 16/06/2025 Expected Start Date: 18/08/2025

Your day-to-day responsibilities: Hospital Partnerships: Identify and establish strategic partnerships with hospitals and healthcare institutions to promote Emoha's home care services, subscription plans and valueadded offerings . Doctor Channel Activation: Develop and activate channels to engage with doctors, specialists, and medical professionals to generate referrals and leads for home care cases. Lead Generation: Proactively identify potential leads and opportunities within the healthcare ecosystem, including hospitals, clinics, nursing homes, and other healthcare providers. Networking: Leverage existing relationships and networks in the healthcare industry to expand Emoha's presence and foster collaboration with key stakeholders. Sales and Marketing: Implement targeted sales and marketing strategies to promote Emoha's services to hospitals, doctors, and healthcare professionals. Relationship Management: Build and maintain strong relationships with key decision-makers, influencers, and opinion leaders in the healthcare sector. Market Research: Conduct market research and analysis to identify market trends, competitor activities, and opportunities for growth. Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Work Location: Remote

Job Description – Manager - Learning & Development Total Experienc e:- 6-13 yrs Mode :- Work from office(Gurgaon Sector-51) Note : Healthcare experience is mandatory, Interested candidates with relevant experience pls share CVs to vikas.gautam@emoha.com About Emoha: Emoha is a ‘connected community’ for elders and their families, bringing together world-class expertise and delivering single-click access to a range of health, emergency, social-engagement, convenience services at home, so that elders can live life to the fullest. Emoha was founded in early 2019 by elder care professionals and entrepreneurs who have individually worked in diverse fields from design, technology, geriatrics, healthcare and in India and the United States. Emoha is anchored by Lumis Partners, a global operating investment firm with industry-leading portfolio companies like Sheroes, Talent Edge. Your day-to-day responsibilities: - Learning Strategy & Planning • Design, develop, and implement a comprehensive L&D strategy aligned with organizational goals and industry shifts. • Conduct and manage non-clinical training programs across the organization to strengthen Emoha's service excellence. - Program Development • Create specialized training programs, schedules, and syllabi focused on both clinical and non clinical skill development. • Own the end-to-end logistics for all training initiatives — venue booking, tech setup, material preparation, attendance tracking. • Collaborate with marketing and content teams to develop training content for families, caregivers, and social media outreach as needed. - Training Need Analysis • Lead organization-wide training needs assessments (TNA) by partnering with functional heads to identify capability gaps and future skills. • Recommend tailored interventions — workshops, certifications, mentoring — to bridge skill gaps. - LMS Management & Learning Culture Enablement • Drive adoption and active usage of the in-house Learning Management System (LMS) across all functions and employee levels. • Partner with LMS vendors and internal stakeholders to manage end-to-end LMS operations — content uploads, user management, technical troubleshooting, and version control. • Prepare and publish weekly and monthly LMS dashboards showing learning progress, completion rates, engagement trends, and retention metrics. • Ensure timely content updates by regularly reviewing, uploading, modifying, or retiring learning modules based on business needs and user feedback. • Innovate and implement initiatives that build a strong learning habit across Emoha, including gamification, learning challenges, micro-learning bursts, and internal marketing campaigns. • Monitor platform performance and recommend system enhancements, new features, or upgrades based on best practices and evolving industry trends. • Support business functions by tailoring LMS learning paths that align with career frameworks and role-based upskilling needs. - Content Creation & Curation • Build engaging learning materials (manuals, videos, online modules) using modern L&D tools and platforms. • Curate external courses, certifications, and webinars to complement internal training programs. - Performance Evaluation • Define KPIs and success metrics for all training programs. • Maintain detailed records and dashboards for training attendance, assessments, feedback, and post-training application. • Regularly analyse the impact and ROI of training initiatives to enhance program effectiveness. - Talent Development • Design and implement career progression frameworks. • Set up mentorship programs to support employee development and retention. Vendor Management Leadership Development Cross-functional Collaboration

We are seeking a dynamic and results-driven Travel Category Manager to take full ownership of our travel vertical. This role combines sales leadership, operations oversight, P&L accountability, and product development . The ideal candidate will have extensive experience in building and scaling travel businesses, managing cross-functional teams, and driving growth while ensuring operational excellence and superior customer experience. Key Responsibilities 1. Sales & Business Growth Drive top-line sales growth across B2C, B2B, and corporate travel segments. Build and manage key partnerships with travel agencies, airlines, hotels, and DMCs (Destination Management Companies). Develop and implement sales strategies, incentive plans, and channel expansion initiatives. Identify new revenue opportunities and emerging travel trends to capture market share. 2. Operations & Service Excellence Oversee end-to-end travel operations, ensuring seamless itinerary management, vendor coordination, and customer satisfaction. Standardize processes for bookings, cancellations, refunds, and escalations. Implement technology-led solutions to improve efficiency, cost control, and service quality. Ensure compliance with industry regulations, contracts, and legal requirements. 3. P&L Management Own the P&L for the travel category, driving profitability while balancing growth and operational efficiency. Monitor financial performance, conduct variance analysis, and drive cost optimization across sourcing, operations, and service delivery. Prepare regular MIS reports, forecasts, and strategic insights for leadership. Negotiate commercial contracts with vendors to maximize margins. 4. Product Creation & Innovation Conceptualize, design, and launch innovative travel products/packages (domestic & international tours, curated experiences, MICE, etc.). Conduct market research, competitor analysis, and customer insights to design differentiated offerings. Collaborate with marketing teams to position products effectively across channels. Regularly refresh product portfolios to stay relevant with seasonal and experiential travel demands. 5. Leadership & Team Management Lead, mentor, and motivate a high-performing sales & operations team. Establish a performance-driven culture with clear KPIs, accountability, and growth opportunities. Work cross-functionally with marketing, finance, and technology teams to align business objectives. Build a strong second line of leadership for future growth. Key Skills & Competencies Strong business acumen with proven P&L ownership. Deep understanding of travel industry dynamics, distribution networks, and customer behavior. Excellent negotiation, vendor management, and strategic partnership skills. Proficiency in sales planning, forecasting, and execution. Strong problem-solving, analytical, and data-driven decision-making ability. Ability to thrive in a fast-paced, high-growth environment. Leadership skills to manage diverse teams across sales and operations. Qualifications & Experience MBA or equivalent degree in Business, Tourism, or related field preferred. 10-12 years of experience in the travel/tourism/hospitality industry , with at least 4–5 years in a senior managerial capacity. Proven track record in scaling travel businesses, P&L management, and product creation. Strong industry network with airlines, hotels, OTAs, and travel partners. What We Offer Opportunity to lead and shape the travel vertical in a growing organization. Entrepreneurial environment with high ownership and autonomy. Competitive compensation with performance-linked incentives. Exposure to global markets and partnerships.

As an Emergency Health Manager at Emoha, your day-to-day responsibilities will include supervising emergencies of Emoha members, consulting with patients during emergencies, and advising the team on further steps. You will be tasked with managing the emergency team, ensuring the roster is followed, and generating revenue with the team. It will be your responsibility to create and follow end-to-end process SOPs to ensure smooth operations. In terms of health-related tasks, you will be responsible for conducting teleconsultations for Emoha members, supervising and monitoring care plans, and ensuring health outcomes of members. Additionally, you will supervise the health team for medicine, labs, vaccination, and other health services. Ensuring monthly revenue and fulfillment targets are met, as well as setting up health protocols for members, will be part of your duties. You will also need to identify areas for improvement in emergency response procedures and work on implementing strategies to enhance overall efficiency. Collaboration with cross-functional teams to implement process improvements will be vital for the role. Compliance adherence is crucial, and you will be expected to expertly follow agreed-upon compliances while handling emergencies to ensure all regulatory requirements are met. Effective and empathetic communication with elders and their families during emergency situations, providing reassurance and support, is a key aspect of the role. Team management is another important responsibility, where you will lead and manage the Emergency Coordinator Team, providing guidance, support, and mentorship. Creating a collaborative and high-performance team culture will be essential. Reporting and data presentation will also be part of your role, where you will generate proactive reports on emergency response metrics and present data to relevant stakeholders. Analyzing data to identify trends and proposing strategies for continuous improvement will be crucial for the position. To be eligible for this role, you should be a graduate with an MBBS degree and have a minimum of 3+ years of relevant experience in Hospital/Healthcare-based companies. Experience in managing Emergency Consultation will be a definite advantage for this position.,

Job Description: City Head About Emoha: Emoha is a ‘connected community’ for elders and their families, bringing together world-class expertise and delivering single-click access to a range of health, emergency, social-engagement, convenience services at home, so that elders can live life to the fullest. Emoha was founded in early 2019 by elder care professionals and entrepreneurs who have individually worked in diverse fields from design, technology, geriatrics, healthcare and in India and the United States. Emoha is anchored by Lumis Partners, a global operating investment firm with industry-leading portfolio companies like Sheroes, Talent Edge. More details - www.emoha.com What this role Looks like? As the City Head, you will lead the business P&L and operations for a city or region, driving revenue growth, building hospital and doctor partnerships, and ensuring best-in-class operational excellence for eldercare services. You will be responsible for full P&L ownership and will lead multidisciplinary teams across BD, operations, and clinical execution. You’ll enjoy this role if you are:  Passionate about our mission of serving the elders  Possess a performance mindset and raise the bar of achievement consistently.  Comfortable with ambiguity and change  A collaborator and open communicator who believes in building relationships regardless of title or tenure.  A culture builder who understands and believes in building diverse and inclusive teams. Your day to day is: Revenue & P&L Leadership  Own and deliver revenue targets for the city unit  Drive cost efficiencies and maintain healthy unit economics  Develop and implement city-specific growth plans in line with Emoha’s vision Strategic Partnerships & Hospital Connects  Leverage deep connects with senior doctors and hospital CXOs to build referral and business partnerships  Launch hospital-led initiatives for eldercare awareness and service integrations  Act as the face of Emoha for strategic collaborations in the region Team Leadership – BD & Operations  Lead, mentor, and motivate the city BD and operation steam to achieve monthly KPIs  Drive service quality, TATs, and customer satisfaction through hands-on operational control  Align cross-functional teams(nursing, logistics, tech) to deliver seamless care Process & Compliance Oversight  Ensure SOP adherence across service delivery and documentation  Work closely with the central teams for audits, training, and tech adoption  Solve escalations, client concerns, and operational bottlenecks promptly Collaboration and Coordination:  Work closely with multidisciplinary teams, including Emoha’s central team, doctors, etc.  Ensure comprehensive and holistic care for clients. Key Competencies:  10+ years in hospital/clinical admin or healthcare operations  Self-starter – thrives in unstructured environments, can open new doors  Relationship builder – understands the value of trust and long-term doctor partnerships  Operationally sharp – doesn’t drop the ball on execution once the lead is generated  Strong network of doctors, especially in geriatrics, internal medicine, orthopedics, and general practitioners  Comfortable with fieldwork and travel within the city  Understanding of healthcare compliance, patient sensitivity, and clinical protocols  Proven P&L ownership & team leadership Qualifications & Experience:  Education: o Master’s degree in Nursing or Healthcare Management preferred.  Experience: o Minimum 10+ years of BD or referral management experience in a healthcare setup (hospitals)

As a Senior Care Business Development Manager at Emoha, your primary responsibility is to establish and maintain strategic partnerships with hospitals and healthcare institutions. You will be tasked with promoting Emoha's home care services, subscription plans, and value-added offerings to the healthcare industry. Your key duties will include developing and activating channels to engage with doctors, specialists, and medical professionals to generate referrals and leads for home care cases. Additionally, you will proactively identify potential leads and opportunities within the healthcare ecosystem, such as hospitals, clinics, nursing homes, and other healthcare providers. Networking plays a crucial role in this position, as you will leverage existing relationships and networks in the healthcare industry to expand Emoha's presence and foster collaboration with key stakeholders. Implementing targeted sales and marketing strategies to promote Emoha's services to hospitals, doctors, and healthcare professionals will also be part of your daily tasks. Successful performance in this role will require a proven track record of success in establishing partnerships, generating leads, and driving business growth. You should possess a strong network of contacts within the healthcare industry, particularly with hospitals, doctors, and medical professionals. Excellent communication, negotiation, and presentation skills are essential, along with a self-motivated and results-driven approach. Being able to work independently and as part of a team in a fast-paced startup environment is crucial. A high level of ethical standards and a customer-focused mindset, along with a commitment to delivering exceptional service, are qualities that will contribute to your success in this role. Proficiency in MS Office, with a working knowledge of CRM platforms, is expected. Moreover, your ability to communicate effectively and sensitively with elders and their families, coupled with a dedication to providing high-quality elder care service, will be key to excelling in this position at Emoha.,

Your day-to-day responsibilities: Hospital Partnerships: Identify and establish strategic partnerships with hospitals and healthcare institutions to promote Emoha's home care services, subscription plans and valueadded offerings . Doctor Channel Activation: Develop and activate channels to engage with doctors, specialists, and medical professionals to generate referrals and leads for home care cases. Lead Generation: Proactively identify potential leads and opportunities within the healthcare ecosystem, including hospitals, clinics, nursing homes, and other healthcare providers. Networking: Leverage existing relationships and networks in the healthcare industry to expand Emoha's presence and foster collaboration with key stakeholders. Sales and Marketing: Implement targeted sales and marketing strategies to promote Emoha's services to hospitals, doctors, and healthcare professionals. Relationship Management: Build and maintain strong relationships with key decision-makers, influencers, and opinion leaders in the healthcare sector. Market Research: Conduct market research and analysis to identify market trends, competitor activities, and opportunities for growth. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Work Location: Remote

Job Description –Inside Sales Franchise Acquisition About Emoha: Emoha is a ‘connected community’ for elders and their families, bringing together world-class expertise and delivering single-click access to a range of health, emergency, social-engagement, convenience services at home, so that elders can live life to the fullest. Emoha was founded in early 2019 by elder care professionals and entrepreneurs who have individually worked in diverse fields from design, technology, geriatrics, healthcare and in India and the United States. Emoha is anchored by Lumis Partners, a global operating investment firm with industry- leading portfolio companies like Sheroes, Talent Edge. More details - www.emoha.com You’ll enjoy this role if you are: · Passionate about our mission of serving the elders · Possess a performance mindset and raise the bar of achievement consistently · Comfortable with ambiguity and change · A collaborator and open communicator who believes in building relationships regardless of title or tenure · A culture builder who understands and believes in building diverse and inclusive teams Your day to day is: · Franchise Sales : Identify and onboard franchisees, and expand the franchise network. Selling EMOHA franchise to Indian clients. · Performance Tracking: Prepare weekly and monthly dashboards highlighting conversions, daily compliance, and hygiene metrics. · Lead Conversion: C alling on leads generated through various online and offline campaigns · Target Achievement: Drive yourself to achieve monthly targets for franchise and other conversions as allocated. · Outbound Calling: Making calls (minimum 80- 100) to potential customers to explain about EMOHA and about Emoha’s franchise. · Relationship Management: Act as a liaison between the company and franchisees. Foster positive relationships, address concerns, and provide ongoing support to ensure franchisees have necessary resources to succeed. You’ll be successful in this role if you have: · Minimum of 4 years of experience in a similar role. · Proven track record of achieving monthly targets consistently. · Must have sold high-ticket products, above INR 3 lakh/unit · Excellent communication and leadership skills. · CRM management & Daily input reporting · Monthly Sales Target Achievement. · Maintain conversion rate, AHT & Quality score. · Strong organizational skills and attention to detail. Benefits: · An incredible team of smart and supportive people · A competitive compensation package, including attractive health and accidental insurance · Amazing variable components (Retention, incentives, etc.) Qualifications: · BBA / Business Graduate · MBA - Preferred Experience Required: · Minimum 2+ years of sales management experience in a franchise acquisition. Location & Mode of Working · Gurgaon · Work from Office · 6 days This job description is subject to change if the role develops or is reviewed over time. Job Types: Full-time, Permanent Pay: ₹350,000.00 - ₹500,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Work from home Work Location: In person

Your day-to-day responsibilities: Hospital Partnerships: Identify and establish strategic partnerships with hospitals and healthcare institutions to promote Emoha's home care services, subscription plans and valueadded offerings . Doctor Channel Activation: Develop and activate channels to engage with doctors, specialists, and medical professionals to generate referrals and leads for home care cases. Lead Generation: Proactively identify potential leads and opportunities within the healthcare ecosystem, including hospitals, clinics, nursing homes, and other healthcare providers. Networking: Leverage existing relationships and networks in the healthcare industry to expand Emoha's presence and foster collaboration with key stakeholders. Sales and Marketing: Implement targeted sales and marketing strategies to promote Emoha's services to hospitals, doctors, and healthcare professionals. Relationship Management: Build and maintain strong relationships with key decision-makers, influencers, and opinion leaders in the healthcare sector. Market Research: Conduct market research and analysis to identify market trends, competitor activities, and opportunities for growth. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: Remote