Learning and Development Manager

Total Experienc

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Note

About Emoha:

Emoha is a ‘connected community’ for elders and their families, bringing together world-class expertise and delivering single-click access to a range of health, emergency, social-engagement, convenience services at home, so that elders can live life to the fullest.

Emoha was founded in early 2019 by elder care professionals and entrepreneurs who have individually worked in diverse fields from design, technology, geriatrics, healthcare and in India and the United States. Emoha is anchored by Lumis Partners, a global operating investment firm with industry-leading portfolio companies like Sheroes, Talent Edge. 

Your day-to-day responsibilities:

- Learning Strategy & Planning

• Design, develop, and implement a comprehensive L&D strategy aligned with organizational goals and industry shifts.

• Conduct and manage non-clinical training programs across the organization to strengthen Emoha's service excellence.

- Program Development

• Create specialized training programs, schedules, and syllabi focused on both clinical and non clinical skill development.

• Own the end-to-end logistics for all training initiatives — venue booking, tech setup, material preparation, attendance tracking.

• Collaborate with marketing and content teams to develop training content for families, caregivers, and social media outreach as needed.

- Training Need Analysis

• Lead organization-wide training needs assessments (TNA) by partnering with functional heads to identify capability gaps and future skills.

• Recommend tailored interventions — workshops, certifications, mentoring — to bridge skill gaps. 

- LMS Management & Learning Culture Enablement

• Drive adoption and active usage of the in-house Learning Management System (LMS) across all functions and employee levels.

• Partner with LMS vendors and internal stakeholders to manage end-to-end LMS operations — content uploads, user management, technical troubleshooting, and version control.

• Prepare and publish weekly and monthly LMS dashboards showing learning progress, completion rates, engagement trends, and retention metrics.

• Ensure timely content updates by regularly reviewing, uploading, modifying, or retiring learning modules based on business needs and user feedback.

• Innovate and implement initiatives that build a strong learning habit across Emoha, including gamification, learning challenges, micro-learning bursts, and internal marketing campaigns.

• Monitor platform performance and recommend system enhancements, new features, or upgrades based on best practices and evolving industry trends.

• Support business functions by tailoring LMS learning paths that align with career frameworks and role-based upskilling needs. 

- Content Creation & Curation

• Build engaging learning materials (manuals, videos, online modules) using modern L&D tools and platforms.

• Curate external courses, certifications, and webinars to complement internal training programs.

- Performance Evaluation

• Define KPIs and success metrics for all training programs.

• Maintain detailed records and dashboards for training attendance, assessments, feedback, and post-training application.

• Regularly analyse the impact and ROI of training initiatives to enhance program effectiveness.

- Talent Development

• Design and implement career progression frameworks.

• Set up mentorship programs to support employee development and retention.  

Vendor Management

Leadership Development

Cross-functional Collaboration