Manager - Channel Development (LG)

About the company

What’s In It For YOU

• SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
• Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees
• Dynamic, Inclusive and Diverse team culture
• Gender Neutral Policy
• Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
• Commitment to the overall development of an employee through comprehensive learning & development framework
  

Role Purpose

Role Accountability

LG Partner Relationship & Business Management

• Execute strategies with LG partners to grow new accounts
• Ensuring management of tele calling on the partners customer data with respect to call quality & adherence to sales etiquette
• Onboarding Of LGs and Periodic performance management of Existing LGs basis the pre-defined weightages
• Ownership of throughput rates and approval rates of LG business
• Work closely with LG partners on day-today basis & collaborate with sales team to increase their productivity.
• Periodic business review with the LG partner in order to increase SBIC market share within their over all business delivery
  

• Ensuring all laid down governance controls, risk management and compliance parameters are adhered to by the LG partners
• Ensure premium penetration and proprietary sourcing as mandated by the Organization from time to time
• Ensure SLA adherence across relationships through closely monitoring billing, agreement renewals & campaign payouts.
• Ensure operational & audit scope checklist as mandated by the organization are adhered to.
• Ensuring adequate training on product & processes is provided to LG employees & checking on executive knowledge
  

Measures of Success

• Top of the funnel achievement of the LG partners
• New Account MoU achievement for the LG channel
• New accounts growth of LG partners
• Defect free SLA adherence across all LG relationships and adherence to compliance guidelines
• Adherence to Audit & Operational checklist/ Ensuring proper governance in place
  

Technical Skills / Experience / Certifications

• 10-15 years of sales & relationship management
• MBA from recognized & reputed business school/institution
• Well versed with Microsoft Excel, PowerPoint, Good Oral & Written communication skills
• Product and industry knowledge
  

Competencies critical to the role

• Experience of managing business to business relationships
• Strong orientation towards building and managing relationships
• Energizing, Positive , Self Starter & Proactive
• Effective communication and networking skills for stakeholder management
  

Qualification

Preferred Industry