Manager - APAC KYC QA [T500-21727]

About Us:

MUFG Bank, Ltd. is Japan’s premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Bank’s parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The Group aims to be the world’s most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFG’s shares trade on the Tokyo, Nagoya, and New York stock exchanges.

MUFG Global Service Private Limited:

Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFG’s global network across Americas, EMEA and Asia Pacific.

Assistant Vice President, KYC QA & Helpdesk

Global Financial Crimes Services Division (GFCS) MUFG Enterprise Solutions India Pvt Ltd.

Job responsibilities:

Essential Functions:

• The role of AVP under the functional QA lead of APAC branches, will perform activities under the supervision of KYC QA to ensure the KYC QA and helpdesk functions are running smoothly.
• Work with QA lead to ensure all the issues and challenges related to KYC QA are escalated to respective forums.
• Working with vendor staffs, help & guide then based on need. Escalated any challenges at vendor staff to find permanent solutions.
• Tracking with teams to ensure all KYC QA and helpdesk related operating manuals are updated timely.
• Managing the assessment of the quality of KYC files, to include (but not limited to) the completeness, accuracy and timeliness of source information, documentation as well as risk assessments and risk mitigation or risk acceptance narratives.
• Working with QA team members on ground zero to assessing the severity of QA review findings and reporting them appropriately.
• Escalation of any identified regulatory deficiencies or significant policy or procedural defects to management and Compliance.
• Making sure remediation is of variances are completed on time.
• Performing root cause and trend analysis and reporting to stakeholders
• Working in a collaborative manner with stakeholders while maintaining and adhering high quality standards.
• Maintaining and updating of the Quality Assurance program to reflect changes in regulatory requirements or policy and procedural standards.
• Timely processing of reporting & administrative work-related requirements
• Contribute to the completion of the team’s workload

Job requirements:

• Must have a bachelor’s degree n a related discipline together with equivalent working experience.
• Sound knowledge of Industry KYC/CDD/Compliance/Anti Money Laundering rules. Industry related certification (e.g. CAMS or ICA Diploma) will be an added advantage
• 5-7 years of experience in CDD & EDD requirements across all client types. Understanding of the usage of cross border transaction banking products would be an added advantage.
• Being aware of regulatory changes and current events, both local and cross border, that may have an impact on existing and potential client relationships in key jurisdictions
• Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles
• Structured and process driven, analytical, inquisitive and apply sound judgements
• Proficiency in PowerPoint and Excel, and experience in external database searches, such as World Check, Factiva, and Lexis/Nexis

Behavioral Competencies:

• The High-Performance Capability Framework outlines the behavioral requirements

Integrity and Responsibility:

• Balance Risk with Opportunity
• Customer Focus
• Demonstrate Global Perspective

Professionalism and Teamwork:

• Drive for Results
• Collaborate and Build Partnerships
• Communicate Effectively and Professionally

Challenge Ourselves to Grow:

• Influence and Inspire Others
• Lead Change & Seek Continuous Improvement
• Think Strategically
• Manage and Develop Talent