Roles
Strategic Operations & Cost Optimization
- Lead implementation and continuous improvement of admin systems and SOPs.
- Conduct monthly and quarterly spend analysis across key admin heads like travel, housekeeping, printing, utilities, etc, to identify savings opportunities and process gaps.
- Drive cost optimization through vendor renegotiation and re-empanelment, targeting a minimum 10% savings while maintaining service quality.
Vendor & Procurement Management
- Lead evaluation, onboarding, and performance monitoring of vendors across service categories.
- Develop SLAs and review vendor performance periodically based on compliance, cost, quality, and feedback scores.
Travel & Facilities Management
- Ensure 100% policy-compliant travel bookings and efficient coordination of employee logistics.
- Oversee upkeep of office infrastructure, housekeeping services, AMC contracts, utilities, and preventive maintenance schedules.
Training Venue Management
- Coordinate and finalize training venues (internal or external) for interdepartmental training sessions, workshops, and meetings based on budget, availability, and suitability of space.
- Liaise with internal stakeholders to understand training needs and schedules; ensure venue availability aligns with session requirements (e.g., seating, AV setup, accessibility).
- Negotiate with external venue providers to secure cost-effective and quality spaces, ensuring compliance with KEF's procurement policies.
- Manage end-to-end logistics for training venues, including setup, housekeeping, refreshments, IT/AV support, and post-event cleanup.
- Ensure venues are prepared at least 3 hours before the session starts, with all necessary infrastructure (projector, whiteboard, markers, etc.) in place and functioning.
- Monitor feedback from departments on venue arrangements and proactively address recurring concerns or improvement areas.
Cross-functional Admin Support
- Provide responsive and efficient support to all departments through structured request tracking and resolution protocols.
- Plan and execute office events or initiatives with post-activity feedback and analytics to improve effectiveness.
Data-Driven Decision-Making
- Create dashboards and trend analysis reports using Excel/Power BI for leadership review.
- Use data to derive insights and provide actionable recommendations to improve administrative efficiency and employee experience.
Compliance & Governance
- Ensure adherence to statutory norms, safety protocols, and internal audit findings.
- Maintain records, logs, and checklists to demonstrate due diligence across admin functions.
Team Leadership & Capacity Building
- Lead and mentor admin executives; build internal capacity to independently manage verticals.
- Design and deliver on-the-job training and SOP-based onboarding for admin team members.
Notice Period: Candidates with a notice period of 30 days or less will be preferred. The maximum acceptable notice period is 30 days.
Preferred candidate profile
Educational Qualifications
- Postgraduate degree in Business Administration, Facility Management, or related fields.
Years of Experience
- 8- 10 years of experience in core administration roles, preferably with at least 2 years in a managerial capacity.
- Experience in nonprofit operations preferred.
Technical
Advanced MS Excel / Google Sheets: Pivot tables, formulas, and visualizations.
- Working knowledge of Power BI / Google Data Studio.
- Budgeting, procurement systems, expense tracking, and vendor management.
Competencies
- Data & Analytical Thinking
- Strategic Planning & Decision-Making
- Team Leadership & Mentoring
- Communication & Interpersonal Skills
- Compliance & Risk Awareness
- Cultural Sensitivity and Inclusiveness
Personal Attributes
- Organized and detail-oriented
- Proactive and self-driven
- High level of integrity
- Adaptable with a willingness for field visits (including remote project locations)
- Strong service orientation
Hours
6 days, 8 hours; 2 Saturdays off every month in addition to the regular weekly off on Sundays
Benefits
- Leave benefits from the date of joining
- Coverage under Health Medical Insurance for self & family from the date of joining
- Life Cover from the date of joining