Management Trainee – Client Servicing & Business Development

About SOUKMEDIA

ACE360°

SOUKMEDIA works with a diverse set of clients — from SaaS and cloud companies to cybersecurity, enterprise tech, and start-ups — helping them generate qualified leads, brand visibility, and pipeline growth across global markets.

Role Overview

Management Trainee

The Management Trainee will work closely with senior team members to manage client accounts, support international business development efforts, and coordinate campaign execution, while gaining hands-on exposure across multiple functions.

Key Responsibilities

Client Servicing & Account Support

• Act as a support point of contact for clients and assist in managing ongoing campaigns.
• Understand client business goals and ensure timely delivery of advertising, content, and event-related services.
• Coordinate with internal teams (advertising, content, events) to support smooth execution of campaigns and deliverables.
• Track campaign performance and assist in preparing basic reports on leads, engagement, and outcomes.
• Address client queries, gather feedback, and escalate issues when required to ensure client satisfaction.
• Support onboarding of new clients by gathering requirements and aligning internal teams.
• Maintain campaign documentation, timelines, briefs, and post-campaign reports.

Business Development & International Markets

• Support lead generation and outreach activities for international markets (US, UK, APAC, Middle East, etc.).
• Assist in researching prospects, market trends, competitors, and target accounts.
• Help prepare proposals, pitch decks, and client communication material.
• Coordinate with internal teams to understand service offerings and propose relevant solutions to prospects.
• Maintain CRM records and assist in tracking leads, follow-ups, and pipeline movement.
• Support senior team members in managing sales discussions and closures.

Required Skills & Qualifications

• Bachelor’s degree in Marketing, Business Administration, Communications, Economics, or a related field.
• 0–1 years of experience or relevant internships in client servicing, business development, digital marketing, or B2B sales.
• Strong written and verbal communication skills with professional business etiquette.
• Basic understanding of B2B marketing concepts, digital advertising, content marketing, events/webinars, and lead generation.
• Good organisational and multitasking skills with attention to detail.
• Analytical mindset with comfort in data tracking and reporting.
• Proactive attitude, willingness to learn, and ability to adapt in a fast-paced environment.
• Ability to work collaboratively with cross-functional teams.
• Familiarity with tools such as CRM platforms, Google Workspace, Excel, and LinkedIn is an added advantage.

What We Offer

• Hands-on exposure to global clients and international B2B markets.
• Structured learning across client servicing, marketing operations, and business development.
• Opportunity to work on real campaigns with measurable impact.
• A collaborative, growth-oriented work environment with mentorship and learning opportunities.
• Clear potential for role expansion based on performance.