1287 Macos Jobs - Page 17

Provide first-line technical support to end-users, resolving IT issues promptly and ensuring smooth system operations. Key Responsibilities: Respond to user inquiries via phone, email, or chat. Troubleshoot hardware, software, and network issues. Log, track, and escalate tickets as needed. Guide users through solutions with clear instructions. Install, configure, and maintain IT equipment/software. Document solutions for knowledge sharing. Ensure timely resolution within SLAs. Requirements: Diploma/degree in IT or related field. Basic knowledge of Windows/macOS, Office 365, and networking. Strong problem-solving and communication skills. Customer-focused with patience and professionalism. Experience with helpdesk tools (e.g., Zendesk, ServiceNow) is a plus. Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹18,000.00 per month Shift: Day shift Experience: Help desk: 2 years (Required) Microsoft Excel: 2 years (Required) Work Location: In person

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Our mission is to continuously improve our IT systems and services, support the business and strive to create and innovate with technology. As an IT Manager your role is to help coordinate the daily IT operations within the local office. By working closely with a team of IT Specialists and Senior IT Specialists, the IT Manager proactively oversees local IT projects, provide solutions to issues, and manages local stakeholder relationships alongside the IT Director to ensure the team is delivering a high level of customer care to all stakeholders. This includes, but is not limited to, user support, computer setup, maintenance and service, telecommunications, assisting with network and infrastructure maintenance, and all other technology needs in BCG offices. You report directly to the IT Service Director and can perform successfully in a fast-paced, high-performing, service-oriented environment. You interpret rules and guidelines flexibly to enrich the business and in keeping with BCG’s values and culture. Key Responsibilities Leading the IT service operation in the offices within your remit Supporting the BCG user community by adhering to best practises while on-site in BCG offices, at client locations and at special events e.g. executive speeches, press conferences, offsite meetings etc Lead and govern in preparing and deploying laptops for staff, including all required user profile configuration and data migration as well as maintain configurations of computer systems according to established BCG requirements Oversee local office IT asset maintenance, ensuring all assets are accurately tracked and managed throughout their lifecycle — including timely servicing, repairs, and end-of-life processing. Implement strong control measures to ensure asset visibility and accountability at all times. Risk management and vulnerability controls with respect to assets, accounts & access management, and network Provide proactive support for onsite AV resources and ensure training is provided to the BCG user community where necessary Manage and coach all direct reports with regular check-ins to ensure performance is of a high standard, opportunities for professional growth is discussed, as well as providing timely and honest feedback when required Lead on projects in an operational capacity for both global and local initiatives Coordinate the completion and resolution of all tickets through the IT service management ticketing system as well as regular checks to ensure agreed SLA’s and KPI’s are being met Assist with managing the analysis on operational KPIs to facilitate communication and improve quality and performance Manage the financial aspects of the IT services department, which includes budget management, capital expenditure (CapEx) planning, and cost control & optimization Delivering regular updates to the IT Director highlighting the team’s activity, pressure points and upcoming activities Providing mentorship, guidance and feedback to junior team members and provide input on performance of team members to the IT Director Maintaining effective and continuous communication with all senior stakeholders by understanding the unique needs, expectations, and concerns, and integrating feedback from stakeholders to improve project outcomes and ensure alignment with business objectives. What You'll Bring Essential Profound education and professional experience in managing Local IT operations Experience in effectively communicating and presenting technical concepts to management, peer group and staff Superior knowledge of commonly used IT concepts, practices, and procedures Analytical skills and mindset to drive CSAT/ESAT scores Experience independently resolving issues related to (but not limited to) Windows, MacOS, Office Suite, Browser, and Network connectivity. Experience with the following areas: PC/laptop hardware, telecommunications, mobile devices, networking, and server administration Video conferencing/meeting setup and troubleshooting experience – Currently BCG supports Zoom and MS Teams & Webex tools ITIL Foundation certified (v3 or v4) and/or a clear understanding of the ITIL system and ticketing process LAN and IP networking knowledge and ability to approach issues logically using OSI model or similar SCCM or other imaging software experience Experience with cloud technology VoIP experience Project management experience Experience with office fitouts/buildouts Desirable Knowledge of tools such as Tableau, Alteryx, and MS Project Experience using collaboration tools such as Slack and Trello Knowledge of Agile operating models Knowledge of Networks and Infrastructure WORKING ENVIRONMENT Shared office space Some lifting/moving equipment is required Occasional weekend work or out of hours work Additional info YOU’RE GOOD AT Key strengths and attributes needed to succeed in the role: Analytically solving problems by using strong technical, organizational, and team working skills Structured and logical approach to work Building and maintaining relationships with key stakeholders and vendors Communicating effectively, both verbally and in written form, with management groups, business service teams, external vendors, and technical staff Coordinating and prioritizing daily team workload and managing first level escalations Demonstrating interpersonal skills when coordinating daily support requests assigned through various channels (email, phone, ticketing system, live walk-ins, etc.) Acting as a technical expert by consistently evaluating existing systems and recommending technology for replacements and/or upgrades Displaying a high level of emotional intelligence, steadfast composure, tact, patience, and the ability to handle stressful situations Flexible approach to working outside of business hours to meet deadlines Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

About Us At SentinelOne, we’re redefining cybersecurity by pushing the limits of what’s possible—leveraging AI-powered, data-driven innovation to stay ahead of tomorrow’s threats. From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do. We’re looking for passionate individuals who thrive in collaborative environments and are eager to drive impact. If you’re excited about solving complex challenges in bold, innovative ways, we’d love to connect with you. What are we looking for? Our team is responsible for Endpoint Protection services, and covers end-to-end from agent to backend to frontend the following areas: Building services that process traffic between SentinelOne's Agent (which is responsible for protection across all kinds of OS - Windows, Linux, macOS) and our cloud-based Management console Developing a big part of backend of this Management console itself (which is in short a large-scale distributed system, a complex "control application" used by IT security teams of S1 clients - that can be seen in many S1 vs. Ransomware demos) and the management of the "fleet" of agents deployed on endpoints in client's environments (backends written in Python and Go and deployed in Kubernetes) We’re a team with a significant impact on how our customers environments are protected, and how they interact with agents. As a core team at S1, we're heavily involved in every end-to-end effort, features development and are key contributors to the design and build of the right architecture of S1's cybersecurity solution to match the scale & hyper-growth of our business. What will you do? Design, develop, and support robust backend system SentinelOne’s main product line - Endpoint Protection Feature Design and Documentation: Take ownership of designing new features and creating documentation. Database Schema Design: Design efficient database schemas to support new and existing features. Backend Service Development: Develop and maintain backend services using Go and Python. Create RESTful APIs to facilitate seamless interaction between the backend, front-end, and other systems. Integration: Integrate with various cloud services (AWS, GCP), databases (Postgres, MongoDB), messaging systems (Kafka), and caching solutions (Redis) to enhance system functionality and performance. Feature Support and Validation: Provide support during the feature validation cycle, ensuring smooth deployment to production environments. Performance Optimization: Optimize system performance and scalability to manage demanding workloads effectively. Requirement Translation: Understand product requirements and translate them into technical solutions. Cross-Team Collaboration: Work closely with product, validation, and front-end engineering teams to deliver and maintain high-quality features. Customer Communication: Communicate with customer care and support teams to address issues. Code Quality and Maintenance: Write clean, maintainable code. Stay up-to-date with the latest advancements in backend technologies and security best practices. Innovation and Creativity: Bring creativity to the table. Explore new solutions and technologies to improve our product continuously. Why Us? You will be joining a cutting-edge company, where you will tackle extraordinary challenges and work with the very best in the industry Employee stock purchase program and RSU Numerous company-sponsored events including regular happy hours and team-building events Flexible Time Off. Flexible Paid Sick Days. Global gender-neutral Parental Leave (16 weeks, beyond the leave provided by the local laws) Gym membership/sports gears by Cultfit. Wellness Coach app, with 3,000+ on-demand sessions, daily interactive classes, audiobooks, and unlimited private coaching. Private medical insurance plan for you and your family. Life Insurance covered by S1 (for employees) Telemedical app consultation (Practo) Global Employee Assistance Program (confidential counseling related to both personal and work life matters) High-end MacBook or Windows laptop. Home-office-setup allowances (one time) and maintenance allowance. Internet allowances. Provident Fund and Gratuity (as per govt clause) NPS contribution (Employee contribution) Half yearly bonus program depending on the individual and company performance. Above standard referral bonus as per policy. LinkedIn Business platform for Hard/Soft skills Training & Support for your further educational activities/trainings Sodexo food coupons. SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. SentinelOne participates in the E-Verify Program for all U.S. based roles.

Job Title: ICT Helpdesk Support Engineer – L2 Department: ICT Operations SBU: ICT Reporting Structure: Responsible To: AM / Manager – Helpdesk & Support Accountable For: System Admin To Consult: AM / Manager – Helpdesk & Support To Inform: AM / Manager – Helpdesk & Support Employment Matrix Mode of Employment: Permanent / Temporary / Consultant – Permanent Work Pattern: Full time / Part time / Hourly basis – Full Time / 24x7 shifts Purpose of the Job The ICT Helpdesk Support Engineer will be responsible for providing first-line support to all users within the organization, ensuring the resolution of technical issues related to hardware, software, network, and accounts. The role involves assisting users with ticket resolution, troubleshooting IT-related issues, and offering proactive support for a range of technologies including M365, VPNs, mobile device management, email, WiFi and access control systems, and other day-to-day requirements. Job Responsibility Install, configure, and troubleshoot desktop computers, laptops, printers, and other IT devices. Manage and maintain hardware inventories, performing regular assessments to ensure optimal performance. Assist with hardware upgrades, replacements, and repairs. Install, configure, and support software applications, including operating systems (Windows, macOS), office productivity suites (Microsoft 365, Adobe, etc.), and proprietary software. Ensure software updates, patches, and security fixes are applied regularly. Provide technical assistance for software-related issues and provide solutions or escalate issues when necessary. Respond to user support requests, resolving technical issues via phone, email, and in-person. Provide training and documentation for end users on how to use software and hardware effectively. Ensure users have access to the systems, tools, and resources they need to perform their jobs efficiently. Troubleshoot and resolve problems related to network connectivity, printers, devices, and user accounts. Provide support for M365 applications such as Outlook, Teams, SharePoint, OneDrive, and Exchange. Assist in configuring M365 security features, such as multi-factor authentication (MFA) and data loss prevention (DLP). Support and troubleshoot local area networks (LAN) and wide area networks (WAN) for internal systems. Assist with network configuration, connectivity, and performance monitoring. Install, configure, and maintain antivirus software on all endpoints. Monitor for malware, viruses, and other threats, responding swiftly to incidents and ensuring system integrity. Ensure compliance with organizational security protocols and best practices. Maintain records of IT incidents, problems, and resolutions. Document all system configurations, installations, and upgrades. Technical / Functional Skills Required Proven experience in IT support, preferably in a similar role. Strong knowledge of hardware troubleshooting, operating systems, and software support. Experience with Microsoft 365 suite (Exchange, Teams, SharePoint, OneDrive). Familiarity with LAN/WAN network setup, troubleshooting, and configuration. Understanding of security principles, including antivirus software, firewalls, and access control systems. Familiarity with compliance requirements such as ISO, PCI, GDPR or similar regulations. Soft Skills Required Good analytical skills and communication skills. Ability to identify the problems and find creative solutions within the timeline. Ability to manage multiple tasks, prioritize effectively, and meet deadlines. Effective hardware and software problem-solving abilities. Display empathy and positive regard for others in written, verbal, and non-verbal communications. Work effectively with colleagues by practicing punctuality, respect for deadlines, collaborative problem-solving, and honest communication. Build trusting relationships by acting with integrity, courtesy, and responsibility, even in the face of stress or demanding workplace conditions. Experience Range (in Yrs) Between- 2-5 Years Educational Qualification Required Graduate with Good ICT Experience ADDITIONAL/SPECIAL SKILLS REQUIRED (IF ANY) Good understanding of ITIL & ISO quality processes

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. American Express Global Business Travel is seeking an End User Computing Engineer with an analytical mind and a detailed understanding of EUC methodologies. EUC Engineers are expected to have meticulous diligence, outstanding critical thinking skills, work comfortably under pressure, and deliver on tight deadlines. This position will be assigned to work in one of AmexGBT's global offices (not in the US) or Global-Virtual What You’ll Do On a Typical Day The EUC Engineering role is to function as the platform owner responsible for the architecture, design, implementation, configuration, maintenance, and support of existing environments within the Amex GBT infrastructure. This role will ensure elevated levels of availability, resiliency, and performance. Individual must be able to adapt to changing technology and needs to stay at the forefront of leading IT systems and solutions. Plan, design, deploy, configure, troubleshoot, and maintain current environments: Operating Systems Image control (Windows, macOS) Endpoint Management tools (Tanium, Intune, JAMF, and/or others) Collaboration Tools (Zoom, Exchange, Teams, Snap, Box, Bomgar, DTEN, and/or others) Application packaging within multiple UEM tool sets Develop and execute patching routines to ensure compliance mandates Windows, Mac, and all supported software applications Practice ITIL methodology for Incident Response, Problem, Configuration, & Change Management Build and represent change plans to the Change Advisory Board (CAB) Create and maintain platform documentation and training materials, as well as present training materials Windows Command Shell Script, VBScript, and/or PowerShell tool sets Work within a team environment and be the point of contact for business units What We’re Looking For Experience with “Digital Employee Experience” platforms Bachelor’s or master’s degree in computer science, Computer Engineering, Information Systems, or related computer field strongly preferred – (10+ years of relevant experience considered instead of a degree) Minimum of 8 years of Endpoint Configuration Management experience and large-scale global implementations (Design, Implement, Upgrade, Support, and Maintain) Designs create and maintain current and new processes for the automation and deployment of internal client systems UEM experience required in the planning, designing, implementing, and troubleshooting of UEM environments (Tanium, Intune, JAMF, and/or others) Experience in software distribution, software packaging, and OS deployment Expert understanding of downloading and deploying patches Knowledge of VDI environments such as AWS Workspaces, VMWare, Windows Cloud VDI Solid understanding of current macOS, JAMF, iOS, and Android Understanding of Firewall rules and troubleshooting on local clients Knowledge of Active Directory (AD) integration, GPO management, and reporting analytics from AD In-depth understanding of Windows Desktop Operating systems Strong knowledge with scripting tools – PowerShell, Command Shell Script, VBScript Experience of working with OS tools, i.e., MDT, Sysprep, WIM, WinPE, registry Required knowledge of MSI packaging best practices and standards Strong troubleshooting skills to including logging of issues and root cause analysis Effective communication skills, required to present to leadership at all levels LICENSES / CERTIFICATIONS (preferred): MSCE, MCITS or MCSD, JAMF, Tanium Location India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Role- Technical Support -L1 | WFH Candidates should be from Delhi/NCR Required Technical Skills: Windows OS / macOS troubleshooting LAN/WAN troubleshooting Microsoft 365, Outlook, Teams support Active Directory and Group Policy basics Networking fundamentals (IP, DNS, DHCP) Remote support tools (e.g., TeamViewer, Remote Desktop) Ticketing systems (e.g., ServiceNow, Jira) DHCP server Operating systems (Windows 2000, 2003, XP, Vista, Win 7) VPN, Router Incident Resolution: Troubleshoot and resolve moderately complex hardware, software, and network issues. Handle tickets escalated from L1/L2 support for global market. Use remote support tools to assist users. Weekly Offs- Roster Based Work from Home Budget-Upto 5LPA

Job Overview: ting, a dynamic and creative agency, is looking for an organized and proacti v e Manager - Admin to join our team in Chennai. The successful candidate will be responsible for supporting the smooth daily operations of the agency, managing office administration, coordinating events, and ensuring an efficient and productive working environment for all employe es Key Responsibilit iesOversee day-to-day office operations—supplies, housekeeping, repairs, logist icsManage company assets (laptops, dongles, etc.) and ensure inventory track ingCoordinate with IT vendors for laptop procurement, servicing, software supp ortFormat and set up new laptops (Windows/macOS), manage basic troubleshoot ingSupport onboarding/offboarding in terms of workspace setup, access, IDs, e tc.Handle facility management: maintenance, security, electricity, cleanlin essLiaise with building/property management and internal departme ntsOversee travel and accommodation logistics for team members when nee dedEnsure adherence to health & safety standards, especially in office premi sesAssist HR and Finance with admin-related documentation and proces sesKey Skills & Qualificati onsExcellent verbal and written communication in Engl ishBasic knowledge of laptop setup, OS installation, MS Office, and troubleshoot ingProficient in email, Excel/Google Sheets, and admin-related report ingStrong organizational skills and attention to det ailAbility to multitask and stay calm under press ureProactive, solution-oriented attit udePreferred Qualificati onsGraduate in any discipline (Business Admin/IT background preferr ed)Experience working in advertising, media, or startup environments a p lusComfortable working in a young, dynamic, fast-paced off ice

Area(s) of responsibility About Birlasoft Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. About the Job – Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios. Job Title – Remote Desktop support Engineer Location: Mumbai Educational Background – BE/Btech Key Responsibilities – Must Have Skills: Candidate must know English. Install, configure, and maintain computer systems, applications, and mobile devices. Manage and update the desktop environment, including patches, updates, and security measures. Develop and implement solutions to improve the end-user computing experience. Create and maintain documentation for systems, processes, and procedures. Train and assist users in utilizing computer equipment and software effectively. Collaborate with IT teams and vendors to resolve complex technical issues. Ensure compliance with company IT policies and security protocols. Design, implement, and maintain MacOS environments, ensuring optimal performance and user experience. Troubleshoot and resolve hardware, software, and network issues specific to Mac systems. Administer and manage Apple devices using Mobile Device Management (MDM) tools like Jamf or Intune. Deploy software updates, patches, and security configurations across Mac devices. Provide technical support and training to end users for Mac systems and applications. Collaborate with cross-functional IT teams to integrate Mac devices with existing systems and workflows. Provide advanced technical support for end-user computing devices, including desktops, laptops, mobile devices, and peripherals. Troubleshoot and resolve escalated issues related to hardware, software, and network connectivity. Manage device configurations, updates, and security policies using tools like SCCM, Intune, or similar endpoint management systems. Support onboarding and offboarding processes, including account setup and device deployment. Collaborate with Level 1 support teams to ensure seamless issue escalation and resolution Assist in the implementation of new technologies and upgrades to enhance the end-user experience. Monitor system performance and provide recommendations for improvements. Knowledge of networking fundamentals, including VPN, firewalls etc Administer and monitor identity services, such as Active Directory, Azure AD, or other IAM platforms. Manage Single Sign-On (SSO), Multi-Factor Authentication (MFA), and password management systems. Troubleshoot and resolve issues related to access control and user authentication. Familiarity with directory services (e.g., Active Directory, LDAP) and cloud-based identity solutions (e.g., Azure AD, AWS IAM).

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: We are looking for a seasoned JAVA Backend Developer Responsibilities: Must Have: - Bachelor’s degree or higher in computer science or related field. - Must have 8+ years of industry experience in related technologies - Strong Computer Science foundation (data structures, algorithms, databases, distributed systems). - Expertise in Java software development is a must have. Minimum Java 8 & Java 11 is preferred. - Strong in spring boot - Ability to develop REST APIs. - General understanding of SQL is needed - General understanding of MongoDB is needed - Experience with AWS - Understanding of container technologies (e.g., Docker, Kubernetes, Cloud Foundry, or Hashicorp Nomad/Consul/Vault). - Practice of modern software engineering including agile methodologies, coding standards, code reviews, source control management, build processes, test automation, and CI/CD pipelines. - Knowledge of moving code from Dev/ Test to Staging and Production. Troubleshoot issues along the CI/CD pipeline. - Working knowledge in Solid project & client - Must have excellent client communication skills Mandatory skill sets: Should have: - Should have experience in Kafka - Should have experience in Elastic Search - Expertise with one or more programming languages (e.g., Golang, Python or the like), understanding of the concepts, as well as the willingness to share and grow this knowledge is welcomed. - Should have understanding in framework design and modeling, understand the impact of object model design in a large-scale multitenant OnDemand environment. - Proficiency in working with Linux or macOS environments. - Candidate should know basics of react, need not have project experience - Should be able to do minimal bug fixes in the UI Experience in custom plugin creation and maintenance in private npm proxy server. Good to have knowledge of RESTful APIs and Graph QL Good to have knowledge for Api development with Node JS or Spring Boot framework and any relational database management system. Good to have knowledge of Native Mobile Platform (Android/iOS). Preferred skill sets: JAVA Backend Years of experience required : 4+ Education qualification: BE/ B.Tech /MBA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business Administration, Bachelor of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Java Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

About Fluent Health: Fluent Health is a dynamic healthcare startup revolutionizing how you manage your healthcare and that of your family. The company will provide customers with high-quality, personalized options, credible information through trustworthy content, and absolute privacy. To assist us in our growth journey, we are seeking a highly motivated and experienced Desktop/IT Support Specialist to play a pivotal role in future success. Website Link- https://fluentinhealth.com/ Job Description: Are you a proactive problem-solver with a passion for technology and an eye for efficiency? We're on the hunt for a Desktop/IT Support Specialist who will be instrumental in ensuring our team has the tools they need to succeed. This isn't just about fixing issues; it's about building a robust, secure, and user-friendly IT environment. You'll dive into hands-on support, strategic procurement, and crucial Mobile Device Management (MDM), primarily leveraging JumpCloud and Google Workspace. You should be highly organized, detail-oriented, and possess excellent communication and negotiation skills. Your ability to anticipate needs, troubleshoot effectively, and enhance the overall user experience will be key to thriving in this role. If you're eager to learn, grow, and make a tangible impact in a fast-paced tech startup, we want to hear from you! Responsibilities: Empowering Our Team Through IT: Front-Line Technical Support: Provide exceptional Level 1 (L1) and Level 2 (L2) technical support for applications and service incidents, resolving software, hardware, and network challenges with efficiency and a customer-first approach. Device & System Management: Manage and configure our IT devices using JumpCloud (MDM), ensuring seamless operation for all laptops (Windows, macOS, Linux). Handle user lifecycle management by setting up, onboarding, and offboarding users through JumpCloud and Google Workspace. Orchestrate software rollouts and updates via JumpCloud, keeping our tools current and secure. Assist with setting up, maintaining, and upgrading our core IT systems and networks. IT Asset & Documentation: Maintain accurate IT documentation, including system configurations, procedures, and a precise inventory of all company IT assets. Ensure compliance with data security policies. Strategic Software Procurement: Discover & Evaluate: Help identify, assess, and recommend external software solutions that align with our strategic goals. Vendor Relations: Support the entire procurement lifecycle, from researching vendors and requesting quotes to participating in negotiations and managing ongoing vendor relationships. Integration & Optimization: Collaborate with internal teams to ensure new software meets technical and operational requirements, assisting with seamless integration and monitoring license compliance and renewals for cost-effectiveness.\ Tech Savvy: Leverage a basic understanding of software development concepts to better evaluate solutions and vendor proposals. Qualifications: Experience : 1-3 years of relevant experience in an IT/Desktop support or similar capacity. Education : Bachelor's degree in any field. A degree in Information Technology, Computer Science, or a related field is a plus. Technical Curiosity : A strong interest in IT systems, networks, hardware, and especially Mobile Device Management (MDM) platforms like JumpCloud. Problem-Solving: Proven ability to troubleshoot and resolve technical issues efficiently. Organizational Excellence: Exceptional organizational skills, meticulous attention to detail, and the ability to effectively manage multiple priorities. Communication Pro : Excellent communication skills (written and verbal) and strong negotiation capabilities. Soft Skills: A positive, "can-do" attitude, a collaborative spirit, and a deep commitment to customer satisfaction. Job Type: Full-time Pay: Up to ₹600,000.00 per year Benefits: Health insurance Life insurance Paid sick time Paid time off Provident Fund Shift: Day shift Work Days: Monday to Friday Ability to commute/relocate: Worli, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Experience: Desktop support: 2 years (Required) Language: English (Required) Work Location: In person Application Deadline: 06/08/2025 Expected Start Date: 06/08/2025

About the Company :- JS TechAlliance Consulting Private limited is a global IT solutions company that provides full-cycle services in the areas of software development, web-based enterprise solutions, mobile application design, and portal development. We combine solid business domain experience, technical expertise, profound knowledge of industry trends, and a quality-driven delivery model to offer progressive end-to-end web solutions. Our goal is to provide specialized mobile software and web business solutions while providing business consulting to our clients. Our team of Android/iOS/J2EE/Web professionals has rich IT experience and a better capability to understand your business world. About the Role:- We are seeking a talented and passionate Flutter Developer to join our development team. In thisrole, you will be responsible for designing, developing, and maintaining cross-platform applicationsusing Flutter for mobile (iOS and Android), web, and desktop (Windows/macOS/Linux)platforms. You will work closely with product managers, designers, and other engineers to deliverexceptional user experiences that run seamlessly across devices. Key Responsibilities 1.Develop and maintain high-performance, reusable, and reliable Flutter code for cross-platform applications. 2.Build adaptive and responsive UIs for various platforms (mobile, web, desktop). 3.Integrate RESTful APIs and third-party services into applications. 4.Ensure the best possible performance, quality, and responsiveness of the applications. 5.Collaborate with UI/UX designers and backend developers to define and deliver new features. 6.Write unit, widget, and integration tests to ensure code quality. 7.Participate in code reviews, sprint planning, and other Agile processes. QualificationsMust-Have: 1.3+ years of experience in software development, with at least 2 years using Flutter/Dart. 2.Strong portfolio of Flutter apps published on the App Store, Google Play, web or desktop. 3.Proficiency in building responsive and adaptive UI across devices and screen sizes. 4.Hands-on experience in integrating backend services and APIs. 5.Experience working with cross-platform state management libraries (e.g., Provider, Riverpod,Bloc). 6.Strong knowledge of mobile architectures and app lifecycle. 7.Familiarity with Git and version control practices. 8.Ability to write clean, maintainable, and well-documented code.Nice to Have (Preferred): 9.Experience with Kotlin Multiplatform (KMM). 10.Familiarity with native development (Android/iOS) and platform channel integration. Qualifications : - Bachelor's degree in Computer Science (or related field) Expertise in Object Oriented Design, Database Design, and XML Schema Experience with Agile or Scrum software development methodologies Ability to multi-task, organise, and prioritise work. Experience: 3+ Years experience Job Location: Indore (Onsite) Joining: Immediate (prefer less than 15 days Notice Period) Share Resume :- hr@jstechalliance.com or can contact here - Call : 0731-3122400 [*Ask for Anjali (HR Department) ]* WhatsApp : 8224006397 Job Type: Full-time Ability to commute/relocate: Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Immediate Joiner Have you worked on Kotlin and JAVA? How many years of experience do you have with Native Android or IOS? How many years of experience do you have with Flutter for Web and Desktop? How many years of experience do you have with Kotlin Multi Platform (KMM)? What is your current location? Education: Bachelor's (Required) Experience: Flutter: 3 years (Required) Language: English (Required) Work Location: In person

Microsoft 365 Data Security (Purview) SME – FastTrack Bangalore, Karnataka, India Date posted Jul 09, 2025 Job number 1838019 Work site Up to 100% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview We are the FastTrack Team, a diverse group of passionate technology professionals driven to help our customers derive high value from their Microsoft investment. Focused on driving E5 Security and Compliance, Copilot growth and the required security posture at scale with customers, FastTrack plays a primary worldwide role in executing this strategy at scale across our customers and partners while working side by side with multiple Microsoft engineering, data analysis, marketing, sales, support, and operational teams. We are looking for individuals who are passionate about helping customers adopt Microsoft 365 products by envisioning, designing, and executing innovative approaches to solve their business challenges, and effectively work side by side with a team of driven technology and business professionals to improve our products. As a Data Security SME, you will work with FTAs, other Security SMEs, sales team, partner and consulting resources to educate and demonstrate the value of our data security solutions to our customers, empowering them to protect, govern, and safeguard their sensitive data while also managing regulatory compliance requirements and maintaining customer & employee privacy. Your main goal will be to ensure license assignment, technical enablement and drive adoption of Data Security product features for customers who have purchased Microsoft data security solutions. Being part of this team will allow you to strengthen both your deep technical expertise as well as your consultative selling skills across Microsoft and non-Microsoft cloud native data security solutions, architectures, programs, and technologies. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications Hands-on experience in M365 product platform (Modern Work, Security (Defender) & Compliance (Purview)), technical enablement, solution design, Product demonstration and Proof of Concept, deployment and adoption. Bachelor's or Master's Degree in Computer Science, Information Technology, or related field (or equivalent experience) combined with technical pre-sales or technical consulting experience. Education/Experience: Required Minimum Qualifications Bachelor's Degree in Engineering, Business, or related field AND 4+ years’ experience in M365 Security and Compliance (Purview) product suite, technical deployment, process management, execution, optimization, or related experience OR Master's Degree in Engineering, Business, or related field AND 2+ years’ experience in M365 Security and Compliance (Purview) product suite, technical deployment, process management, execution, optimization, or related experience Additional Experience: Proven ability to engage clients, understand their needs, and map them into M365 Compliance (Purview) product features, drive technical readiness, deployment and adoption. Understand the customer segment, apply competitive analysis and market insights, that drive key business outcomes. Strong presentation, demonstration, and communication skills. Additional or Preferred Qualifications Relevant Microsoft Technology Certifications. Proficient working knowledge of Purview Compliance (eDiscovery, Auditing, Data Loss Prevention (DLP), Secure Labels, etc.). 3+ years of experience with Exchange or Office 365 (Exchange Online and Purview Compliance). Responsibilities Job Description Act as Primary Technical point for Microsoft Purview Product, lead end-to-end deployment and governance of Microsoft Purview solutions, Require Deep technical understanding of solutions such as Data Loss Prevention (DLP) for Windows/macOS endpoints, Office365 workloads, and Microsoft Teams, Insider Risk Management, and Data Lifecycle Management/Records Management through retention policies, labels, and eDiscovery (Standard and Premium). Conduct Compliance Manager assessments for enterprise customers using premium templates, mapping regulatory frameworks (e.g., GDPR, HIPAA, ISO) to Microsoft controls, Organization Controls and providing actionable insights to improve compliance scores and reduce organizational risk. Guide customers through Data Security Posture Management (DSPM) and (DSPM for AI), By helping customers assess, monitor, and remediate data security risks across cloud and AI Apps. Build and maintain trusted relationships with customer stakeholders through proactive communication, expectation setting, and advocacy, ensuring alignment with business goals and long-term engagement. Collaborate with internal Microsoft stakeholders and Microsoft's Partner ecosystem to navigate deployment, manage escalations, and influence adoption of Microsoft 365 Workloads by articulating solution value and strategic impact. Deliver FastTrack engagement's proof of concepts, presenting and applying architecture patterns, validating Microsoft data security capabilities through integration into customer environments, and driving cross-workload collaboration to support comprehensive Microsoft security solutions. Leverage service descriptions, Solution playbooks, and operational best practices. Communicate complex technical concepts clearly and effectively across diverse audiences, creating and delivering impactful presentations, handling complex scenarios, and fostering active listening and collaboration Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Back Zscaler Specialist JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Noida, India Technology Corporate Remote 47978 McGraw Hill LLC. mail_outline Get future jobs matching this search or Overview Job Description Build the Future Our Global Technology Solutions (GTS) team provide our global business the tools, the technology, and the expertise so that we can continue to deliver market-leading educational solutions to our customers. Due to continued business success, we are expanding our team across India and have several exciting positions available. Supporting our users across our global business, we have a new opportunity for Zscaler Specialist . Bring your unwavering dedication and together, we’ll deliver work that matters. Your Impact On The Team As our new Zscaler Specialist, You will be a part of DWS Engineering team and responsible to manage and oversee device management platforms and manage endpoint. You will be reporting directly to the Architect of Digital Workspace, the position will collaborate with functional teams and stakeholders to deliver innovative and effective solutions. Mode of work- Remote Position Working hours for this role will be 05:30PM IST – 02:30AM IST (US Business Hours) What You Will Be Doing Design, implement, and maintain Zero Trust Architecture using Zscaler and related security frameworks. Develop and enforce app segmentation strategies to isolate and secure internal applications based on user roles and access needs. Monitor and troubleshoot endpoint connectivity issues, ensuring consistent performance and reliability across devices. Collaborate with security, infrastructure, and application teams to align Zscaler solutions with enterprise IT strategies. Maintain and enhance endpoint security postures through Zscaler integrations with MDM and EDR platforms. Configure and deploy Zscaler Client Connector across diverse device environments (Windows, macOS, mobile). Perform regular audits and compliance checks to validate secure access and policy adherence. Analyze traffic logs, identify anomalies in collaboration with other teams. Support change management and documentation processes related to endpoint networking and Zscaler configuration. Provide subject matter expertise (SME) in Zscaler and Zero Trust principles during security architecture reviews and planning sessions.Stay updated with the latest advancements in endpoint security and Zero Trust Network Access (ZTNA) technologies. We’re Looking For Someone With Bachelor’s/Master’s degree in Information Technology or related field. Minimum 3-5 years of experience with Zscaler Products Possess deep knowledge of Networking concepts like DNS, IP subnets, Firewall etc. Manage and optimize Zscaler Private Access (ZPA) and Zscaler Client Connector (ZCC) policies to ensure secure/seamless user access and security Policy management. Certification - Zscaler Certified ZIA/ZPA Administrator/Zscaler Certified Cloud Expert (ZCCX) Why work for us? Could your creative thinking build the future? Zscaler Specialist at McGraw Hill make a difference for learners and educators across the world. Our team needs individuals with new ideas who connect with people in innovative ways. 47978 McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with “like skills” based on resume and job data. To request an alternative screening process, please select “Opt-Out” when asked to “Consent to use of Automated Employment Decision Tools” during the application. Apply JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML

Job Description The Role: Sr. IT Support Engineer As a key member of the Global IT Operations team, you will be responsible for providing IT engineering support to our customers: Chegg’s employees, contractors, and interns across the globe. An exceptional focus on the customer experience is critical to the success of this role. As a senior technician, you will solve complex issues, perform light SaaS administrator work, and collaborate on global projects. Responsibilities Provide IT support to global customers Image computers and perform asset management Help deploy and configure desktop setups Troubleshoot hardware, software, and operating system issues (macOS and Windows) Apply knowledge of information systems products and services to timely solve problems Leverage the centralized helpdesk ticketing system to ensure SLAs are met Provide assistance with IT projects and implementations, as needed Collaborate with different business groups for cross-department projects Configure and troubleshoot conference room and A/V equipment Provide support for in-office and remote meetings/events Act as an escalation point and mentor for tier 1 technicians Perform SaaS systems administration (Slack, Zoom, Atlassian, etc.) Qualifications Minimum 4 year’s experience in IT support Exceptional customer service skills is a must An ability to: Systematically troubleshoot complex issues Provide repeatable solutions in a timely manner Work independently, yet know when to ask for guidance or support Multitask and prioritize tasks Lift up to 40 lbs. Knowledge of and experience with: macOS and Windows environments Microsoft Office 365 productivity suite Centralized ticketing system Cloud applications support (O365, G Suite, Atlassian, Okta, etc.) Windows AD and related technologies (DNS, DFS, file sharing, centralized printing, etc.) Basic networking concepts and technologies (TCP/IP, DHCP, VLAN, VPN, etc.) IT security best practices Availability to work weekend shifts, as needed Why do we exist? Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Thinkful Online Learning, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student. About Us What is Chegg? An ‘always on’ digital learning platform. Chegg puts students first…Everything we build in this company is student-focused, making us the leading student-first connected learning platform. Chegg strives to improve the overall return on investment in education by helping students learn more in less time and at a lower cost. This is achieved by providing students a multitude of educational tools from affordable textbook rentals to Chegg Study which supplements their learning through 24/7 tutor access, step-by-step help with questions, and more. Chegg is a publicly-held company based in Santa Clara, California and trades on the NYSE under the symbol CHGG.

We're looking for a talented Mobile App Developer who specializes in React Native to develop high-quality, scalable, and maintainable mobile applications for platforms such as Windows, macOS, Linux, or other emerging platforms. As a Mobile App Developer, you will be responsible for designing, developing, testing, and maintaining mobile applications using React Native. You will work closely with our cross-functional team to identify and prioritize project requirements, design and implement new features, and ensure the smooth operation of our mobile applications. Responsibilities: Design, develop, test, and maintain mobile applications using React Native . Collaborate with the design team to implement visually appealing and user-friendly interfaces Work with the product team to identify and prioritize project requirements Write clean, modular, and reusable code that follows best practices Debug and troubleshoot issues to ensure smooth app performance Optimize app performance for the target platform(s) Stay up-to-date with the latest React Native features and best practices Participate in code reviews to ensure high-quality code Collaborate with the QA team to identify and resolve bugs Ensure timely delivery of projects and meeting deadlines Requirements: 2+ years of experience in mobile app development using React Native Strong understanding of React Native, JavaScript, and related technologies Experience with React, Redux, and React Hooks Familiarity with Expo, Firebase, and other React Native libraries Strong understanding of mobile app development life cycle, including design, development, testing, and deployment Experience with version control systems such as Git Strong problem-solving skills and attention to detail Excellent communication and teamwork skills Ability to work independently and collaboratively as part of a distributed team Nice to Have: Experience with desktop or laptop application development using React Native Familiarity with Windows, macOS, or Linux platforms Experience with mobile app analytics and performance optimization Knowledge of Agile development methodologies Experience with continuous integration and continuous deployment (CI/CD) What We Offer: Competitive salary and benefits package Opportunity to work on exciting and challenging projects Collaborative and dynamic work environment Professional growth and development opportunities Flexible working hours and remote work options Access to the latest technologies and tools If you are a passionate and experienced mobile developer looking for an exciting opportunity to make a significant impact, apply now and be part of our dynamic team at oCode Technologies! Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹50,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Quarterly bonus Work Location: In person

About Kinaxis Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis. In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in Chennai and around the world as we continue to innovate and revolutionize how we support our customers. Our journey in India began in 2020 and we have been growing steadily since then! Building a high-trust and high-performance culture is important to us and we are proud to be Great Place to Work® CertifiedTM. Our state-of-the-art office, located in the World Trade Centre in Chennai, offers our growing team space for expansion and collaboration. Location Chennai, India About the team As part of the global Corporate IT function, our team delivers high-quality support across both traditional IT systems and modern workplace technologies. From user devices and enterprise tools to collaboration platforms and meeting experiences, we support the infrastructure that keeps Kinaxis connected and productive. We take pride in delivering efficient, professional service—whether resolving an IT support ticket, troubleshooting a Microsoft Teams Room, or ensuring a seamless experience during Town Halls and internal AV events. What you will do Set up, operate, and troubleshoot AV systems for internal meetings and events such as Town Halls, AMAs, and leadership sessions Support and maintain meeting room technologies including Microsoft Teams Rooms, conferencing displays, control panels, and digital signage Perform routine checks, testing, and documentation of AV infrastructure to ensure consistent performance across collaboration spaces Coordinate with internal teams to deliver AV requirements for hybrid meetings and events, ensuring readiness and issue-free execution Provide end-user IT support for hardware, software, and access issues using ServiceNow, ensuring timely and accurate resolution Carry out onboarding and offboarding processes including device provisioning, account setup/deactivation, and access management Install, diagnose, and maintain end-user IT equipment and software to support day-to-day business operations across Windows and macOS environments. Technologies we use AV & Collaboration: Microsoft Teams Rooms, Crestron, Barco ClickShare, BrightSign, Appspace, Q-SYS, AVoIP( Dante, NDI, AES 67 etc) AV Hardware: Soundbars (Logi, Poly), displays, microphones, digital signage, control panels IT & Support Tools: Windows/macOS, Microsoft 365, ServiceNow, Active Directory, Intune, Endpoint Central What we are looking for 5–7 years of experience in AV support or a hybrid AV/IT support role, ideally in a corporate or event-driven environment. Strong hands-on experience with AV systems such as Microsoft Teams Rooms, Crestron, Barco ClickShare, conferencing peripherals, and digital signage. Working knowledge of IT support tasks including device setup, onboarding/offboarding, account provisioning, and troubleshooting on Windows/macOS. Familiarity with enterprise support and management tools such as ServiceNow, Intune, Endpoint Central, Active Directory, and Azure AD. Comfortable supporting internal events, hybrid meetings, and in-room technologies, both onsite and remotely. Strong communication and coordination skills with the ability to support stakeholders in high-visibility situations. Post-secondary education in AV technology, IT, Communications Technology, or a related field, or equivalent experience. #Associate #LI-RJ1 Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more. Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford, Unilever, Yamaha, P&G, Lockheed-Martin, and more. Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact. People matter at Kinaxis and these are some of the perks and benefits we created for our team: Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month) Flexible work options Physical and mental well-being programs Regularly scheduled virtual fitness classes Mentorship programs and training and career development Recognition programs and referral rewards Hackathons For more information, visit the Kinaxis web site at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com. Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at recruitmentprograms@kinaxis.com. Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses. Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.

Job Description The Role: Sr. IT Support Engineer As a key member of the Global IT Operations team, you will be responsible for providing IT engineering support to our customers: Chegg’s employees, contractors, and interns across the globe. An exceptional focus on the customer experience is critical to the success of this role. As a senior technician, you will solve complex issues, perform light SaaS administrator work, and collaborate on global projects. Responsibilities Provide IT support to global customers Image computers and perform asset management Help deploy and configure desktop setups Troubleshoot hardware, software, and operating system issues (macOS and Windows) Apply knowledge of information systems products and services to timely solve problems Leverage the centralized helpdesk ticketing system to ensure SLAs are met Provide assistance with IT projects and implementations, as needed Collaborate with different business groups for cross-department projects Configure and troubleshoot conference room and A/V equipment Provide support for in-office and remote meetings/events Act as an escalation point and mentor for tier 1 technicians Perform SaaS systems administration (Slack, Zoom, Atlassian, etc.) Qualifications Minimum 4 year’s experience in IT support Exceptional customer service skills is a must An ability to: Systematically troubleshoot complex issues Provide repeatable solutions in a timely manner Work independently, yet know when to ask for guidance or support Multitask and prioritize tasks Lift up to 40 lbs. Knowledge of and experience with: macOS and Windows environments Microsoft Office 365 productivity suite Centralized ticketing system Cloud applications support (O365, G Suite, Atlassian, Okta, etc.) Windows AD and related technologies (DNS, DFS, file sharing, centralized printing, etc.) Basic networking concepts and technologies (TCP/IP, DHCP, VLAN, VPN, etc.) IT security best practices Availability to work weekend shifts, as needed Why do we exist? Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Thinkful Online Learning, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student. Video Shorts Life at Chegg: http://youtu.be/Fwf90zgaOLA Chegg Corporate Career Page: https://jobs.chegg.com/ Chegg India: http://www.cheggindia.com/ Chegg Israel: http://www.chegg.com/about/working-at-chegg/israel/ Thinkful (a Chegg Online Learning Service): https://www.thinkful.com/about/#careers Chegg out our culture and benefits! http://www.chegg.com/about/working-at-chegg/benefits/ Chegg is an equal opportunity employer

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: We are looking for a seasoned JAVA Backend Developer Responsibilities: · Must Have: · - Bachelor’s degree or higher in computer science or related field. · - Must have 8+ years of industry experience in related technologies · - Strong Computer Science foundation (data structures, algorithms, databases, · distributed systems). · - Expertise in Java software development is a must have. Minimum Java 8 & Java 11 is · preferred. · - Strong in spring boot · - Ability to develop REST APIs. · - General understanding of SQL is needed · - General understanding of MongoDB is needed · - Experience with AWS · - Understanding of container technologies (e.g., Docker, Kubernetes, Cloud Foundry, or · Hashicorp Nomad/Consul/Vault). · - Practice of modern software engineering including agile methodologies, coding · standards, code reviews, source control management, build processes, test automation, · and CI/CD pipelines. · - Knowledge of moving code from Dev/ Test to Staging and Production. Troubleshoot · issues along the CI/CD pipeline. · - Working knowledge in Solid project & client · - Must have excellent client communication skills Mandatory skill sets: 1. Should have: 2. - Should have experience in Kafka 3. - Should have experience in Elastic Search 4. - Expertise with one or more programming languages (e.g., Golang, Python or the like), 5. understanding of the concepts, as well as the willingness to share and grow this 6. knowledge is welcomed. 7. - Should have understanding in framework design and modeling, understand the impact 8. of object model design in a large-scale multitenant OnDemand environment. 9. - Proficiency in working with Linux or macOS environments. 10. - Candidate should know basics of react, need not have project experience 11. - Should be able to do minimal bug fixes in the UIExperience in custom plugin creation and maintenance in private npm proxy server. 12. Good to have knowledge of RESTful APIs and Graph QL 13. Good to have knowledge for Api development with Node JS or Spring Boot framework and any relational database management system. 14. Good to have knowledge of Native Mobile Platform (Android/iOS). Preferred skill sets: JAVA Backend Years of experience required: 4+ Education qualification: BE/B.Tech/MBA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Technology, Bachelor of Engineering, Master of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Apache Kafka, ElasticSearch, Python (Programming Language) Optional Skills Java Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date July 9, 2025

Role and responsibilities Installation, Troubleshooting , Managing Endpoints Installation, Trouble shooting, Managing Physical Server /VM/cloud servers Installation, Trouble shooting, Managing Network devices(Switches / routers / Firewalls. Signature and patch updates in all Endpoints and servers in defined SLA. Preparing Daily / weekly / monthly reports and scheduling meetings and explaining the reports to respective stakeholders. Verbal/ written communications and co-ordination with End users/project team/ IT team/ Clients(US / Europe / Australia) Working knowledge with any of the well know Ticketing tools. Fixing vulnerability in end points, servers & network devices. Working on AMC renewal process for IT related assets. Able to read and understand IT related requirement in SOW/MSA and implementation. Preparing/ Modification network diagram using Ms Visio. Working with core network and server team in fixing issues. Providing oncall support along with Client / ISP/ Core IT team members for new implementation as well as fixing issues. Willing to working in 24*5, 24*7 environment. WFO is mandatory. Providing handover /Co-ordination with team members to ensure all IT related issues are addressing with in SLA Preparing RCA for any IT related incidents. Taking end-to-End responsibility in the projects provided by IT team. Planning leaves in advance without affecting production. Preferred certification on Microsoft server technologies / Cisco networking. Job Description More than 5+ years of relevant IT experience Should be experienced in day to day IT Infrastructure support including various Operating systems like Win10, MacOS, Linux. Should have strong knowledge in implementation & administration of various servers & server roles. Administration of LAN infrastructure (switches/firewall/ routers). Knowledge on Active Directory Services, DHCP & DNS. Should be having understanding on ITIL framework (IT reporting metrics/MIS) and create different reports as per the framework. Manage the team of analysts who support end user's IT tickets and act as SME for them. Attend to service requests and incidents, Analyze the root cause and provide solutions to meet the defined SLA target and avoid repeated incidents. Handle system and network related issues and handle 1st & 2nd level IT incidents and IT service requests. Thorough knowledge on different tools used for capacity management, availability managements. Experience in Asset management & IT Supplier Management. Should be flexible to work in different shift timings and coordinate with different teams across geographies. Should be experienced in handling various IT audits - ISO20K, 27K etc . Note : Candidates to carry earphones or headphones to the hiring venue for in-person interviews. Personal Laptops not allowed in the venue.

Position Overview: The Accounts Payable Associate is responsible for managing the financial obligations of the company by ensuring timely and accurate processing of vendor invoices and payments. This role requires meticulous attention to detail, strong organizational skills, and the ability to effectively communicate with vendors and internal stakeholders. Key Responsibilities: Invoice Processing: Receive, review, and verify invoices for accuracy and completeness. Match invoices with purchase orders and receiving documents. Code invoices to appropriate general ledger accounts and cost centers. Enter invoices into the accounting system for processing. Payment Processing: Prepare and process payment batches for approval. Ensure timely and accurate payments to vendors, including checks, ACH transfers, and wire transfers. Reconcile vendor statements and resolve any discrepancies. Respond to vendor inquiries regarding payment status. Vendor Management: Maintain accurate vendor records, including contact information and payment terms. Communicate with vendors regarding payment issues, discrepancies, and inquiries. Establish and maintain positive relationships with vendors to facilitate smooth payment processing. Month-End Close: Assist with month-end closing activities related to accounts payable. Prepare accruals for outstanding invoices and expenses. Generate reports and provide analysis as needed. Qualifications: Bachelor's degree in Accounting, Finance, or related field preferred. 5 years of experience in accounts payable or related accounting role. Proficiency in accounting software (e.g., QuickBooks, SAP, Oracle) and MS Excel. Strong understanding of accounting principles and practices. Excellent attention to detail and accuracy. Effective communication skills, both written and verbal. Ability to prioritize tasks and manage workload efficiently. Familiarity with procurement processes and vendor management. Experience with expense reporting systems is a plus. Knowledge of tax regulations related to accounts payable is advantageous. LogisƟcal Requirements:  Laptop/System with minimum specificaƟons (15-inch screen, 8GB RAM for Windows or 3GB RAM for macOS, minimum Intel Core i5/i3 processor @ 2.4GHz, minimum 256MB internal GPU).  Good quality camera and headset.  Quiet and well-lit workspace conducive to focus and producƟvity.  Fast and reliable internet connecƟon with a minimum speed of 100 Mbps.

About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com. Role Summary Working as part of the Global Service Desk Team this role will have specific responsibility for the effective management and improvement of the Incident Management, Service Request Processes, enchantments & documenting the new or existing SOP to provide faster & better IT support to all Sophos Department. What you will do Provide IT Support to Sophos employees by triaging the Incident, Request, and call Support PC hardware components, desktop operating system software, and application software Perform standard Image Deployment process Perform repairs to equipment and arrange for other servicing needs Provide escalated technical support. Identify and report system issues to vendors. Monitor and test resolution of those issues sent to vendors. Communicating with vendor for warranty claims Perform Asset Check and Inventory Working with Asset Manager, maintain suitable regional stock levels of IT equipment by raising quotes and orders with chosen vendors to fulfill the stock needs. Contribute to Sophos Technical Documentation and can provide user training for basic hardware and software use Provides reports to immediate superior on daily tasks and activities Performs other functions and requests assigned by immediate superior Ensure high-quality customer service What you will bring 2-6 years of experience in IT or service desk roles Strong knowledge on different Operating System (Win10, MacOS, Linux) Knowledge on Azure, O365, Active Directory, IAM Tool (prefer Saviynt), JAMF Must be available and willing to commit to the working hours and responsibilities associated with the role Must be a graduate level degree and above in a Information Technology field Understanding of Operating system, computer hardware, networking equipment and print services Ability to prioritize tasks and efficiently manage time Good oral and written communications skills Ability to respond effectively to inquiries or complaints Ability to develop, maintain, and promote strong internal and external relationships Strong problem solving and analytical skills Basic networking knowledge (DNS, DHCP, VPN, Wi-Fi) #B1 Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos? · Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information. · Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit · Employee-led diversity and inclusion networks that build community and provide education and advocacy · Annual charity and fundraising initiatives and volunteer days for employees to support local communities · Global employee sustainability initiatives to reduce our environmental footprint · Global fitness and trivia competitions to keep our bodies and minds sharp · Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos

About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com. Role Summary Working as part of the Global Service Desk Team this role will have specific responsibility for the effective management and improvement of the Incident Management, Service Request Processes, enchantments & documenting the new or existing SOP to provide faster & better IT support to all Sophos Department. What you will do Provide IT Support to Sophos employees by triaging the Incident, Request, and call Support PC hardware components, desktop operating system software, and application software Perform standard Image Deployment process Perform repairs to equipment and arrange for other servicing needs Provide escalated technical support. Identify and report system issues to vendors. Monitor and test resolution of those issues sent to vendors. Communicating with vendor for warranty claims Perform Asset Check and Inventory Working with Asset Manager, maintain suitable regional stock levels of IT equipment by raising quotes and orders with chosen vendors to fulfill the stock needs. Contribute to Sophos Technical Documentation and can provide user training for basic hardware and software use Provides reports to immediate superior on daily tasks and activities Performs other functions and requests assigned by immediate superior Ensure high-quality customer service What you will bring 2-6 years of experience in IT or service desk roles Strong knowledge on different Operating System (Win10, MacOS, Linux) Knowledge on Azure, O365, Active Directory, IAM Tool (prefer Saviynt), JAMF Must be available and willing to commit to the working hours and responsibilities associated with the role Must be a graduate level degree and above in a Information Technology field Understanding of Operating system, computer hardware, networking equipment and print services Ability to prioritize tasks and efficiently manage time Good oral and written communications skills Ability to respond effectively to inquiries or complaints Ability to develop, maintain, and promote strong internal and external relationships Strong problem solving and analytical skills Basic networking knowledge (DNS, DHCP, VPN, Wi-Fi) #B1 Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos? · Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information. · Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit · Employee-led diversity and inclusion networks that build community and provide education and advocacy · Annual charity and fundraising initiatives and volunteer days for employees to support local communities · Global employee sustainability initiatives to reduce our environmental footprint · Global fitness and trivia competitions to keep our bodies and minds sharp · Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos

Job Title: IT Support Specialist Location: Mumbai, Maharashtra, India Job Type: Full-time, On-site Job Summary: We are seeking a dedicated and proactive IT Support Specialist to join our team in Mumbai. The successful candidate will be the first point of contact for all IT-related issues, providing technical assistance and support to our employees. This role is crucial for ensuring the smooth operation of our IT infrastructure, maintaining system reliability, and supporting end-users with their hardware, software, and network needs. Key Responsibilities: Helpdesk Support: Provide timely and effective first-line and second-line IT support to all employees via phone, email, and in-person, resolving technical issues related to hardware, software, network, and applications. Troubleshooting & Resolution: Diagnose and resolve technical problems efficiently, including desktop/laptop issues, printer malfunctions, network connectivity problems, software errors, and user account management. System Setup & Maintenance: Configure, install, and deploy new hardware (laptops, desktops, printers, peripherals) and software, ensuring all systems are properly set up and maintained according to company standards. User Account Management: Create, modify, and delete user accounts and permissions across various systems (e.g., Active Directory, email, business applications). Network Support: Assist with basic network troubleshooting (LAN/WAN, Wi-Fi connectivity), ensure network devices are operational, and escalate complex network issues to senior IT staff. Security & Data Protection: Adhere to IT security policies and best practices, assist in data backup and recovery procedures, and ensure data integrity and confidentiality. Documentation: Maintain accurate records of IT assets, support tickets, troubleshooting steps, and resolutions in the helpdesk system. Develop and update user guides and IT procedures. Inventory Management: Manage IT equipment inventory, track asset allocation, and coordinate with vendors for hardware and software procurement and repairs. Required Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Experience: 1-4 years of hands-on experience in an IT Support, Desktop Support, or Helpdesk role. Technical Skills: Proficiency in Windows operating systems (Windows 10/11) and Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams). Familiarity with macOS and common Apple products is a plus. Experience with Active Directory for user and group management. Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN, Wi-Fi). Experience with remote support tools. Soft Skills: Excellent problem-solving and analytical skills. Strong communication skills (both written and verbal) Ability to work independently and as part of a team.. Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹600,000.00 per year Education: Bachelor's (Required) Experience: IT Support: 1 year (Required) Willingness to travel: 25% (Preferred) Application Deadline: 11/07/2025

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Handling L1 tickets as well as escalated tickets from Desktop engineer - Level 1 Install, configure, and troubleshoot desktop hardware, software, and peripherals for end-users Respond to support tickets and service requests in a timely and efficient manner, providing effective solutions Diagnose and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals Collaborate with other IT teams to ensure seamless integration of desktop systems with the overall IT infrastructure Maintain inventory records of desktop equipment and ensure timely procurement of new hardware and software Perform regular maintenance and updates on desktop systems to ensure optimal performance and security Assist in the implementation of IT policies and security measures to safeguard desktop systems and data Provide end-user training on hardware and software usage to enhance their productivity and technical skills Document technical procedures, troubleshooting steps, and knowledge base articles for future reference Stay informed about the latest trends and advancements in desktop technologies to improve support services Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Bachelor' degree or equivalent experience 3+ years of experience working in a desktop support role Proven experience as a Desktop Engineer or in a similar technical support role Familiarity with network connectivity and basic understanding of IT infrastructure components Solid knowledge of desktop operating systems (Windows, Linux and macOS) and standard software applications Proficiency in hardware troubleshooting and problem-solving for desktop-related issues Demonstrated ability to work independently and handle multiple tasks simultaneously Proven excellent communication and interpersonal skills to interact with end-users in a friendly and professional manner Proven proactive and customer-focused approach to delivering high-quality support services. Preferred Qualifications Bachelor’s degree in computer science, Information Technology, or a related experience Microsoft Certification professional, CCNA At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. #njp

Job Opportunity: Modern Workplace Engineer (Full-Time, On-Site) 📍 Location: Okhla Phase 2, New Delhi 💼 Experience: Minimum 4 Years About Us: PC Solutions is a trusted leader in Technology Services, Consulting, and IT Infrastructure Solutions with over 30 years of excellence. As an ISO/IEC 20000-2011, ISO 27001-2013, ISO 9001:2015, and CMMI Level 3 certified company, we deliver customized, secure, and reliable IT solutions to businesses worldwide. Join our team and be part of our mission to provide cutting-edge IT solutions that meet dynamic customer requirements with agility and precision. Role Overview: We are looking for a Modern Workplace Engineer to join our team. This role focuses on backend management and administration of Microsoft 365 and Endpoint Management services under PC Solutions’ Remote Managed Services. As a key contributor, you will ensure secure, optimized, and reliable Modern Workplace infrastructure operations while adhering to compliance and governance standards. Key Responsibilities: Microsoft 365 & Modern Workplace Administration: - Administer Microsoft 365 tenant settings, policies, and licensing. - Manage platform-level configurations for Microsoft Teams, SharePoint Online, Exchange Online, and OneDrive. - Perform mailbox migrations, Teams policy configurations, and SharePoint site management. Endpoint Management & Security: - Administer Microsoft Intune for device management (Windows, macOS, Mobile). - Oversee device enrollment, compliance policies, and Autopilot provisioning. - Support vulnerability management, OS patching, and endpoint compliance reporting. Identity & Access Management (IAM): - Manage Azure Active Directory, Conditional Access, MFA, and identity security features. - Collaborate with security teams to implement Zero-Trust principles. - Configure Self-Service Password Reset (SSPR) and Identity Protection features. Security & Compliance Operations: - Administer Microsoft Security & Compliance Center configurations. - Support eDiscovery, DLP, auditing, and compliance policy enforcement. - Implement data protection and secure access best practices. Service Operations & Process Adherence: - Handle incidents, service requests, and changes using ITSM tools (ServiceNow, ManageEngine, etc.). - Conduct proactive health checks and performance monitoring of Modern Workplace services. - Maintain accurate documentation and participate in service reviews and audits. Required Skills & Qualifications: - Bachelor’s degree in IT, Computer Science, or equivalent experience. - Minimum 4 years of relevant experience in Modern Workplace engineering or administration. - Strong expertise in: - Microsoft 365 Administration (Teams, Exchange Online, SharePoint, OneDrive) - Microsoft Intune and Autopilot - Azure Active Directory, Conditional Access, and Identity Security - Windows 10/11 Enterprise configurations - Security baselines and compliance policies in Microsoft 365 - PowerShell for platform automation - Familiarity with: - Microsoft Defender for Endpoint (preferred) - Microsoft Security & Compliance Center - ITSM tools for incident and change management - Zero Trust Security principles Preferred Certifications (Good to Have): - Microsoft 365 Certified: Endpoint Administrator Associate - Microsoft 365 Certified: Security Administrator Associate - ITIL Foundation Certification Soft Skills & Attributes: - Strong documentation, analytical, and troubleshooting skills. - Understanding of security and compliance requirements in Modern Workplace environments. - Ability to work independently on platform-level tasks. - Team player with a proactive mindset. - Willingness to work rotational shifts, including 24x7 coverage. Why Join Us? At PC Solutions, you will have the opportunity to work with cutting-edge technologies in a collaborative and inclusive environment. Be part of a team that values your expertise and supports your growth. 📩 Apply Now! If you’re passionate about Modern Workplace solutions and want to contribute to a global leader in IT services, we want to hear from you! Feel free to reach out at pranjal.pandey@e-pspl.com to apply or for more information. Let me know if you'd like to tweak it further! #ModernWorkplaceEngineer #Microsoft365 #EndpointManagement #ITJobs #PCSolutions #CareerOpportunity #Hiring