Accepted Locations We accept applicants from the US, Canada, and most countries in LATAM and Europe. We are also accepting candidates from some countries in Africa and Asia. For the complete list of accepted locations, click here. This work is 100% remote. Loom Video We have created an Loom video that we highly recommend you watch! Check it out here: Loom Video Overview Join our expert annotation team to create training data for the world's most advanced AI models. No previous AI experience is necessary. You'll get your foot in the door with one of the most prominent players in the AI/LLM space today. We're primarily seeking Swift developers with 3+ years of experience to train large AI language models, helping cutting-edge generative AI models write better frontend code. Projects typically include discrete, highly variable problems that involve engaging with these models as they learn to code. We currently have 200+ roles open! What Will I Be Doing? Evaluating the quality of AI-generated code, including human-readable summaries of your rationale. Building and evaluating React components, hooks, and modern Swiftt solutions. Solving coding problems and writing functional and efficient Swift code. Writing robust test cases to confirm code works efficiently and effectively. Creating instructions to help others and reviewing code before it goes into the model. Engaging in a variety of projects, from evaluating code snippets to developing full mobile applications using chatbots. Pay Rates Compensation rates average at $30/hr and can go up to $50+/hr. Expectations are 15+ hours per week; however, there is no upper limit. You can work as much as you want and will be paid weekly per hour of work done on the platform. Contract Length This is a long-term contract with no end date. We expect to have work for the next 2 years. You can end the contract at any time, but we hope you will commit to 12 months of work. Flexible Schedules Developers can set their own hours. Ideal candidates will be interested in spending 40 hours a week. You will be assigned to projects, so strong performers will adapt to the urgency of projects and stay engaged, but we are incredibly flexible on working hours. You can take a 3-hour lunch with no problem. Instead of tracking your hours, you are paid according to time spent on the platform, calculated in the coding exercises. Interview Process Apply using this Ashby form. If you seem like a good fit, we'll send an async RLHF code review that will take 35 minutes and must be finished within 72 hours of us sending it. You’ll receive credentials to the RLHF platform. We’re doing regular calls to answer any further questions about onboarding, as well as providing a support team at your disposal. You’ll perform a simulated production-level task (RLHF task) on the platform. This will be the final stage, which will ultimately determine your leveling and which project you’ll be assigned. Successful completion of this process provides you with an opportunity to work on projects as they become available. Tech Stack Priorities The current priority for this team is frontend engineers who are well versed in Swift. Required Qualifications 3+ years of experience in a software engineering/software development role. Strong proficiency with Swift and frontend development. Complete fluency in the English language. Ability to articulate complex technical concepts clearly and engagingly. Excellent attention to detail and ability to maintain consistency in writing. Solid understanding of grammar, punctuation, and style guidelines. Nice to Haves: Bachelor’s or Master’s degree in Computer Science or a related field. Hands-on experience with modern Swift frameworks and libraries (e.g., SwiftUI, Combine, Vapor). Familiarity with frontend or UI testing tools in the Apple ecosystem (e.g., XCTest, XCUITest, Snapshot testing). Understanding of state management patterns in Swift, such as Combine, ObservableObject, or Redux-like architectures. Experience working with Swift Package Manager and other modern iOS/macOS tooling. Contributions to the Swift community or notable open-source projects. Strong analytical skills and a creative approach to solving complex UI or architectural problems. Clear and effective communication, particularly when gathering requirements or explaining technical concepts. A passion for continuous learning and staying current with Swift evolution and best practices. Enthusiasm for teaching AI models and a background in technical writing is a big plus! If you're excited about Swift and the future of app development, this is a great opportunity to shape cutting-edge AI technology while applying your expertise in Apple platforms.

We are looking for a Senior AR/VR Engineer to lead immersive experience development, pushing technological boundaries in real-time 3D applications. Key Responsibilities Develop and deploy AR, VR, and MR applications using Unity or Unreal Engine. Implement real-time 3D graphics, optimizing rendering performance for high-quality experiences. Work with AR SDKs such as ARKit, ARCore, and Vuforia to build interactive AR applications. Create immersive web experiences using WebGL, WebGPU, WebXR, and WASM. Ensure cross-platform compatibility across Android, iOS, WebAssembly, Linux, macOS, and Windows. Utilize Git for version control and collaborate using tools like Visual Studio and Visual Studio Code. Integrate Photon Networking for multiplayer and networked XR applications. Apply 3D transformations, computer vision, and spatial computing for enhanced user experiences. Work on real-time image and video processing to improve visual quality and responsiveness. Required Skills & Qualifications Strong programming expertise in C#, C++, Python & JavaScript. Proficiency in Unity or Unreal Engine for real-time 3D development. Deep understanding of 3D graphics principles, including linear algebra and rendering techniques. Hands-on experience with AR SDKs and spatial computing concepts. Strong foundation in mathematical and computational principles related to 3D development. Familiarity with networking solutions for multiplayer and interactive XR applications. Preferred (Good To Have) Skills Experience with SLAM (Simultaneous Localization and Mapping). Knowledge of AI-driven AR solutions. Expertise in GPU optimization for real-time rendering performance. Why Join Ctruh? Work on groundbreaking 3D and immersive technologies. Be part of an innovative and dynamic tech-driven environment. Competitive salary, career growth opportunities, and access to cutting-edge AR/VR projects.

We are seeking a highly skilled Senior Hardware and Network Engineer with expertise in networking, Cisco technologies, firewalls, desktop support, and cloud infrastructure. The ideal candidate will be responsible for designing, implementing, maintaining, and securing IT infrastructure while ensuring seamless hardware and network operations. Experience : Minimum 8yrs. Critical Skills & Personal Attributes : Network Infrastructure & Security: Design, configure, and maintain network infrastructure, including routers, switches, and access points. Manage and troubleshoot Cisco networking equipment (CCNA/CCNP level preferred). Implement and maintain firewall security policies (Fortinet, SOPHOS, Cisco, etc.). Monitor and optimize network performance, availability, and security. Configure and manage VPN, VLANs, and WAN/LAN connectivity. 2. IT Hardware & Desktop Support: Provide end-user support for desktops, laptops, and peripherals. Troubleshoot hardware and software issues related to Windows, Linux, and macOS environments. Handle system upgrades, patches, and OS deployments. Manage and maintain server hardware, storage, and backup solutions. 3. Cloud & Virtualization: Deploy and manage cloud solutions on AWS, Azure, or Google Cloud. Maintain virtualized environments using VMware, Hyper-V,. Support hybrid cloud infrastructure and cloud security best practices. 4. Security & Compliance: Implement cybersecurity best practices, endpoint protection, and anti-virus solutions. Ensure compliance with IT security standards (ISO 27001, etc.). Perform & mitigate network penetration testing and vulnerability assessments. 5. Documentation & Reporting: Maintain technical documentation, network diagrams, and configuration details. Generate reports on network performance, incidents, and security threats. Provide recommendations for hardware and software upgrades. Required Skills : 7+ years of experience in network engineering, IT support, and security Strong hands-on experience with Cisco networking (Routers, Switches, Firewalls and WIFI controller) Proficiency in firewall management (SOPHOS, Cisco, Fortinet, etc.) Knowledge of cloud platforms (AWS, Azure, GCP) and virtualization (VMware, Hyper-V) Strong troubleshooting skills for hardware, software, and network issues Experience with Active Directory, DNS, DHCP, VPN, and VoIP systems Ability to document network architecture and configurations effectively Preferred Skills (Good to Have): Certifications: CCNA, CCNP, MCSE/MCSA, AWS/Azure, CompTIA Security+, or CEH Add-On Knowledge of Linux administration Experience with network automation (Ansible, Terraform) Familiarity with Zero Trust Security models and endpoint security solutions Note : We are 6 days working in a week ( 9.00 am to 5.30 pm) Show more Show less

We are seeking a skilled and dedicated Computer Hardware Technical Support Specialist .This position requires a deep understanding of computer components, peripherals, and diagnostic tools, as well as excellent communication and customer service skills. Key Responsibilities: Provide technical support to customers via phone, email, or chat regarding hardware issues, installations, and troubleshooting. Diagnose and resolve hardware-related issues, including desktops, laptops, printers, network devices, and other peripherals. Perform system and hardware upgrades, installations, and replacements. Assist with the configuration of hardware components, ensuring compatibility with software and other system elements. Maintain and update documentation related to technical issues, resolutions, and system configurations. Guide customers through hardware troubleshooting steps, from initial diagnosis to resolution. Collaborate with cross-functional teams (such as software support, IT, and network teams) to resolve complex hardware problems. Provide preventive maintenance recommendations to ensure longevity and performance of hardware devices. Test, calibrate, and configure newly purchased hardware. Maintain up-to-date knowledge of computer hardware products and emerging technology trends. Escalate complex or unresolved technical issues to senior staff or management as needed. Ensure high levels of customer satisfaction through timely resolution and professional communication. Qualifications: Proven experience in computer hardware support or technical troubleshooting. In-depth knowledge of computer hardware components (motherboards, CPUs, RAM, hard drives, printers, etc.). Experience with diagnostic tools and utilities for identifying hardware issues. Ability to troubleshoot and resolve hardware and peripheral problems. Basic understanding of operating systems (Windows, macOS, Linux) and how they interact with hardware. Strong problem-solving skills and attention to detail. Excellent verbal and written communication skills. Strong customer service skills, with the ability to explain technical concepts to non-technical users. Ability to work independently as well as in a team environment. A+ certification or equivalent technical certifications (preferred but not required). Ability to lift and move hardware components when necessary. Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Experience with networking hardware and setup. Familiarity with software tools used for hardware diagnostics (e.g., memtest, stress testing software). Certification in hardware-related fields (e.g., CompTIA A+, ITIL).

Role- Technical Support -L2 Support (WFH) #technicalsupport, #LAN/WAN troubleshooting #Networking fundamentals (IP, DNS, DHCP) Required Technical Skills: Windows OS / macOS troubleshooting LAN/WAN troubleshooting Microsoft 365, Outlook, Teams support Active Directory and Group Policy basics Networking fundamentals (IP, DNS, DHCP) Remote support tools (e.g., TeamViewer, Remote Desktop) Ticketing systems (e.g., ServiceNow, Jira) DHCP server Operating systems (Windows 2000, 2003, XP, Vista, Win 7) VPN, Router Incident Resolution: Troubleshoot and resolve moderately complex hardware, software, and network issues. Handle tickets escalated from L1/L2 support for global market. Use remote support tools to assist users. Shift Timings 5:00 pm – 5:00 am (9 Hours Shift Between this window) Weekly Offs- Roster Based Work from Home Budget-9.5 LPA Show more Show less

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Alteryx is searching for a Desktop and Systems Support Engineer based in our Bengaluru, India, office. Key Responsibilities End-User Device Support Provide Level 2 technical support for laptops and mobile devices (Windows/macOS). Promote a customer-centric culture by actively listening, empathizing, and ensuring timely and effective resolution of issues Troubleshoot hardware failures, OS issues, and application errors. Troubleshoot hardware failures, OS issues, and application errors. Provide remote and, where necessary, on-site support for end-user equipment and accessories (monitors, printers, docking stations, etc.) Support remote and hybrid users via remote desktop tools and VPN. Participate in a 24/7 rotational shift to ensure high availability and support of authentication services. Coordinate with vendors and facilities teams for AV system repairs and upgrades. Provide onsite support for events and Microsoft Teams webinars as needed. System Administration Administer and troubleshoot Microsoft 365 services including Exchange Online, OneDrive, SharePoint, and Teams. Manage user accounts, groups, and permissions in Active Directory and Azure AD. Perform mailbox and distribution list management, email flow diagnostics, and calendar configuration. Support endpoint and identity management solutions such as Intune and JAMF Assist with basic Jira user administration. Manage and support AV systems in conference and collaboration rooms, including remote troubleshooting and on-site maintenance when necessary. Security and Compliance Respond to endpoint-related security incidents and alerts. Support MFA, conditional access, SSO and identity-based access control as needed. Documentation and Knowledge Sharing Create and update knowledge base articles for end users and the Service Desk. Document troubleshooting steps, resolutions, and procedures for recurring issues. Contribute to continuous improvement efforts and best practices in endpoint support and system administration. Required Qualifications 6+ years of desktop or technical support experience in a corporate IT environment Proficient with Windows/Mac OS, Microsoft 365, Active Directory, and basic networking Strong experience with remote troubleshooting tools and support methodologies. Excellent communication, organizational, and analytical skills. Ability to work independently and escalate when necessary Preferred Qualifications CompTIA, Microsoft, Apple or ITIL Certified. Familiarity with SSO, Intune, SCCM, JAMF, or similar endpoint management tools Experience with Exchange Online, Microsoft Teams, OneDrive and SharePointadministration Familiarity with Jira, ServiceNow, or other ITSM platforms. Scripting knowledge (e.g., PowerShell) is a plus Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls. Show more Show less

Our technology services client is seeking multiple Anti Spam Support Engineer to join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role: Role: Anti Spam Support Engineer Mandatory Skills : Phishing, Threat Attack, Cyber Security Experience: 3 to 5 Years Location : Hyderabad Notice Period : Immediate to 15 Days Job Description: Key Responsibilities Conduct email analysis and reverse engineer to identify and mitigate threats. Perform static and dynamic analysis Analyze network traffic and develop heuristic signatures to detect malicious activities. Investigate security incidents, including data breaches, system intrusions, and policy violations. Collaborate with cross-functional teams to improve detection capabilities and response. Develop and implement incident response plans and coordinate incident investigations. Classify, Maintain and update real-time block lists and URL block lists. Write and review regular expressions for phish, spam and fraud detection. Perform URL and email grading to assess and categorize potential threats. Engage in security response activities to address and resolve security incidents. Conduct threat hunting to proactively identify and address potential detection gaps. Basic Qualifications Bachelor's or Master's degree in Computer Science, Computer Engineering, Information Security, or a related field. Strong understanding of computer security, network architecture, and threat landscape. Familiarity with operating systems internals (Windows, MacOS, Linux, Android, iOS). Strong knowledge of networking concepts and OSI layers. Understanding of enterprise IT architecture, operating systems, and file systems. Excellent analytical skills and ability to identify patterns and trends. Strong research skills and ability to analyze and present complex data. Good logical reasoning and deep analytical skills. Good communication skills and attention to detail. Ability to perform well under stress, particularly in critical response situations. Basic qualities of a researcher, including curiosity, persistence, and attention to detail. Technical Skills Threat Analysis and Incident Response: Ability to analyze email threats, identify indicators of compromise (IOCs), and respond to incidents promptly. Phishing Detection and Mitigation: Expertise in identifying and mitigating phishing attacks, including spear-phishing and whaling. Malware Analysis: Skills in analyzing email-borne malware, understanding its behavior, and developing countermeasures. Cryptography: Knowledge of encryption techniques to secure email communications and protect sensitive data. Network Security: Understanding of network protocols and security measures to detect and prevent email-based attacks. Programming and Scripting: Proficiency in languages like Kusto, Python, PowerShell, or Bash for automating security tasks and analyzing email logs. Regulatory Compliance: Familiarity with regulations such as GDPR, HIPAA, and others that impact email security practices. Tools Secure Email Gateways (SEGs): Tools like Microsoft Defender for Office, Proofpoint, Mimecast, or Barracuda to filter and block malicious emails. Email Encryption Tools: Solutions like PGP (Pretty Good Privacy) or S/MIME (Secure/Multipurpose Internet Mail Extensions) for encrypting email content. Threat Intelligence Platforms: Tools other than VirusTotal, MX Tool box like ThreatConnect or Recorded Future to gather and analyze threat intelligence data. Sandboxing Solutions: Tools like Windows Sandbox, FireEye or Palo Alto Networks WildFire to safely analyze suspicious email attachments. Anti-Phishing Tools: Solutions like PhishMe or Cofense to detect and respond to phishing attempts. Security Information and Event Management or Incident Response Tools If you are interested, share the updated resume to madhuri.p@s3staff.com Show more Show less

Job Title: QA Automation - Python Experience: 3-6 Years Location: Chennai Mandatory Skills: Test Automation (Python, Robot Framework or similar) Manual Testing (Web application) - Strong experience validating UI/UX flows and business logic API Testing (Postman, REST tools) Backend Resting Agile/Scrum Methodology SQL QE Enginner Job Summary As a Quality Engineer for the ITMS product, you will be responsible for ensuring the quality, performance, and reliability of product. Your role includes both manual and automated testing, covering web, mobile, API, and backend systems. You will validate functionality, integration, and data integrity across services and databases. Experience in SQL database validation and backend testing is key, as well as designing automation using Python, Robot Framework, and performance tools such as JMeter. You will work in a fast-paced Agile environment, collaborating with cross-functional teams using platforms like Jira, Confluence, and Teams. Basic Qualification Education and Experience: Education and Experience: Bachelor’s in computer science or related field. Role/Position name: : Quality Engineer Experience Required: 3–5 years of relevant QA experience Skill Classification: Regular Skills Required Mandatory/Optional Experience Required Specific Expectation/Comment Manual Testing (Web application) Mandatory 3+ years Strong experience validating UI/UX flows and business logic API Testing (Postman, REST tools) Mandatory 2+ year Comfortable validating REST APIs Test Automation (Python, Robot Framework or similar) Mandatory 3+ years Experience designing reusable, maintainable automation scripts Performance Testing (JMeter) Preferred 1+ year Able to simulate load and monitor app performance Backend Testing Mandatory 3+ years Validate business logic and workflows at the service layer SQL/Database Validation Mandatory 2+ years Able to write queries to validate data integrity and processing Jira, Confluence, Microsoft Teams Mandatory 2+ years Agile/Scrum Methodology Mandatory 3+ years Experience working in Agile development teams CI/CD Pipeline Familiarity (e.g., Jenkins, Harness) Optional 1+ year Knowledge of integrating tests into CI processes is a plus Mobile App Testing (iOS/Android) Preferred 2+ year Ability to test and validate mobile functionality is desirable "Other specific expectations for this role: - Required to participate in monthly production releases that occur on Saturdays, ensuring smooth deployment and post-release validation." "Specific Hardware /Software requirements: -Both Windows and MacOS laptop with latest software - Scanners , Phone/Tablet for testing, (Shared devices)" "Standard overlap hours with onsite: EST 8 am - 11 am, CST 7 am - 10 am - Availability to assist with production support during off-hours on an as-needed basis. -An extended overlap in working hours is preferred during the first three months to ensure effective knowledge transfer. - Longer overlap may occur on Sprint Ceremony days within the 2-week sprint cycle." Skills Python, Robot Framework or similar,SQL/Database validation-Backend testing,Jira, Confulence, Agile Show more Show less

Company Introduction: Keywords Studios, established in Dublin in 1998, now has 70+ studios across Europe, North and South America and Asia with 12,000+ employee strength located across 5 continents and 26 countries. The company provides a complete outsourced game art, engineering, testing, audio and localization service for all Console, PC, Handheld and Mobile content, to many of the biggest names in games and interactive entertainment, working on thousands of titles including many of the best-selling titles of the past few years. Keywords Studios is comprised of many individual brands, all with something unique to offer our clients. The studios are integrated into the Group by Service Line and use the operating systems and tools deployed by those services lines to ensure people and projects can operate across studios and across geographies. For more info, please refer to https://www.keywordsstudios.com/ Requirements Job Responsibilities: Hardware Maintenance: Install, configure, and maintain Desktops and laptops, including upgrades and replacements. Troubleshoot hardware problems and coordinate repairs with vendors when necessary Manage and lead onboarding and IT training for new hires, as well as offboarding for retrieving equipment Track and manage inventory of IT assets (laptops, peripherals etc.) Accountability for site IT Operations and Maintenance (e.g. workstation setups, upkeep of conference rooms, managing ticket queue, network check, etc.) Desktop Support: Provide onsite and remote support for all IT-related issues through ticketing system, walk-ups, or remote desktop tools, to diagnose and resolve hardware and software issues Handle support for user issues related to Desktop and laptops (Windows and macOS) Network Connectivity: Assist users in connecting to the network, troubleshooting network issues, and configuring VPN and Wi-Fi connections Basic Knowledge of Active Directory user creation, Groups and OUs Desired Skills: 4+ years of experience in providing complete hardware support - assembling of PCs, hardware troubleshooting etc Conduct remote troubleshooting of computer problems Maintenance of PC Desktop Systems Track and manage inventory of IT assets (laptops, peripherals etc.) Installation of PC's, Network printers over the Local Area Network Installation and Configuration of Office365 client software's Training for new hires, as well as offboarding for retrieving equipment Resolve Day to Day Desktop Calls Provide technical support to users, and maintaining workstation Role Information: IN Studio: Keywords India Location: Asia Pacific Area of Work: People & Culture Service: Support Employment Type: Full Time Working Pattern: In-Office Show more Show less

Job details Employment Type: Full-Time Location: Bangalore, Karnataka, India Job Category: Information Systems Job Number: WD30237169 Job Description Job Summary: We are seeking a detail-oriented and experienced EUC Operations Analyst to join our End User Technology team. The ideal candidate will be responsible for managing and supporting the operations of end-user computing environments, ensuring the seamless delivery of IT services and support to end-users. This role involves collaborating with cross-functional teams to enhance the overall user experience and maintain optimal performance of hardware and software systems. Key Responsibilities: Oversee the deployment, configuration, and maintenance of end-user computing devices, including desktops, laptops, and mobile devices Provide advanced technical support and troubleshooting for hardware and software issues, ensuring timely resolution Collaborate with cross-functional teams to develop and implement EUC strategies, policies, and procedures Monitor and optimize EUC infrastructure, including resource allocation, capacity planning, and performance tuning Implement and maintain security protocols and compliance standards for end-user devices Develop and maintain documentation for EUC configurations, processes, and procedures Conduct regular assessments and audits of EUC environments to identify and address potential issues Provide excellent customer service and support to end-users, ensuring a positive user experience Qualifications: Associate’s degree in Information Technology, Computer Science, or a related field or equivalent experience 3-5 years of experience in end-user computing support or a similar role Strong knowledge of Windows and macOS operating systems, as well as mobile device management (MDM) solutions Excellent problem-solving skills and attention to detail Strong communication and interpersonal skills Ability to work independently and as part of a team Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate) are a plus Preferred Skills: Experience with virtualization technologies such as VMware or Citrix Knowledge of scripting languages (e.g., PowerShell, Python) for automation tasks Understanding of network fundamentals and troubleshooting

Job Title: Desktop Support Engineer Location: Candor International School, Bengaluru, Karnataka Experience Required: 2+ years Employment Type: Full-Time, On-Site Interview Mode: Face-to-Face only (No virtual interviews) About Candor International School Candor International School is a leading IB and Cambridge curriculum institution committed to fostering academic excellence and technological innovation. Our campus in Bengaluru is equipped with state-of-the-art facilities, and we are dedicated to providing a supportive and enriching environment for both students and staff. Role Overview We are seeking a proactive and skilled Desktop Support Engineer to join our IT team. The ideal candidate will have a strong background in hardware and software troubleshooting, excellent communication skills, and a commitment to providing top-notch technical support to our faculty, staff, and students. Key Responsibilities Provide first-level technical support for desktop, laptop, and peripheral issues. Install, configure, and maintain computer systems and applications. Troubleshoot hardware, software, and network connectivity problems. Manage user accounts, permissions, and access rights. Maintain and update IT inventory records. Assist in the deployment of new IT projects and technologies. Ensure compliance with IT security protocols and data protection policies. Document technical procedures and provide user training as needed.Shiksha+6Expertia+6Jobed.ai+6Reddit+11Jobed.ai+11Expertia+11Expertia+1vintti.com+1 Required Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field. Minimum of 2 years of experience in desktop support or a similar role. Proficiency in Windows and macOS operating systems. Strong knowledge of networking concepts and troubleshooting techniques. Experience with Active Directory, Office 365, and remote support tools. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills.vintti.com+1Jobed.ai+1ExpertiaJobed.ai Preferred Qualifications Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent. Experience in an educational institution or similar environment. Familiarity with ITIL best practices. Additional Information This position requires on-site presence at our Bengaluru campus; remote work is not an option. Candidates must be willing to undergo a face-to-face interview process. The role may involve occasional work outside regular school hours to support IT-related events or emergencies. Application Process: Interested candidates are invited to submit their updated resume . Shortlisted candidates will be contacted for a face-to-face interview at our Bengaluru campus. Job Type: Full-time Pay: ₹8,086.00 - ₹25,000.00 per month Shift: Day shift Work Days: Monday to Friday Application Question(s): Are you comfortable with F2F interview Are you comfortable to travel as the campus is near Electronic City Work Location: In person

Job Description The Desktop Support Engineer provides day-to-day support to the organization and end-user systems, including laptops, desktops, mobile devices, printers, and software applications. This position interfaces primarily with employees across various departments and external clients. Typical tasks include troubleshooting laptop and desktop equipment, performing software and hardware fixes, installing and managing internal and third-party applications, providing remote support, conducting vulnerability patching of workstations and applications, and delivering cybersecurity awareness training. Job Responsibilities Maintain detailed and up-to-date licenses and hardware/software inventory. Deploy, troubleshoot, and perform break fixes for workstations, peripherals, and printers. Procure IT equipment and supplies. Install and upgrade hardware and software. Manage patch and upgrade deployment. Provide user support and training. Manage IT department documentation. Perform preventive maintenance. Provide basic LAN support. Deploy and support Windows, macOS, Android, and iOS devices. Provide remote user support.. Continuously pursue professional development and stay updated with industry trends. Perform other duties as assigned. Job Requirements 6:30pm-3:30am IST work shift Experience with desktop and laptop break/fix. Basic knowledge of LAN networking. Understanding of desktop security and management best practices. Understanding of Microsoft 365 environment. Associate or bachelor’s degree in a related field, or an IT-related degree, and/or a combination of directly related work experience (1-2 years). Benefits Group Mediclaim Policy Parental Insurance Coverage Accident Policy Retirement Benefits (Provident Fund) Gratuity Overtime Bonus, Paid Vacation & Holidays, Profit Sharing & Incentives Show more Show less

Key Responsibilities Develop and deploy AR, VR, and MR applications using Unity or Unreal Engine. Implement real-time 3D graphics, optimizing rendering performance for high-quality experiences. Work with AR SDKs such as ARKit, ARCore, and Vuforia to build interactive AR applications. Create immersive web experiences using WebGL, WebGPU, WebXR, and WASM. Ensure cross-platform compatibility across Android, iOS, WebAssembly, Linux, macOS, and Windows. Utilize Git for version control and collaborate using tools like Visual Studio and Visual Studio Code. Integrate Photon Networking for multiplayer and networked XR applications. Apply 3D transformations, computer vision, and spatial computing for enhanced user experiences. Work on real-time image and video processing to improve visual quality and responsiveness. Required Skills & Qualifications Strong programming expertise in C#, C++, Python & JavaScript. Proficiency in Unity or Unreal Engine for real-time 3D development. Deep understanding of 3D graphics principles, including linear algebra and rendering techniques. Hands-on experience with AR SDKs and spatial computing concepts. Strong foundation in mathematical and computational principles related to 3D development. Familiarity with networking solutions for multiplayer and interactive XR applications. Preferred (Good To Have) Skills Experience with SLAM (Simultaneous Localization and Mapping). Knowledge of AI-driven AR solutions. Expertise in GPU optimization for real-time rendering performance.

Summary The Associate IT Support Technician is responsible for ensuring operability of business-critical systems, setting, and measuring performance in accordance with Service Level Agreements (SLAs). This role derives data points to make informed, data-driven decisions, and serve as liaison between IT operations and business partners leveraging Arete platforms. This role works closely with multiple business units who utilize, develop, and maintain platforms and systems. IT Support Technician streamlines, automates, and builds efficiencies into operational processes, standardize outcomes, and improve service delivery both to internal clients, and by proxy, Arete clients who are engaged with the teams who utilize lab systems. Roles & Responsibilities Develops relationships within immediate team and is closely supervised Follows established procedures and methods to solve problems Provides world-class technical support by assigning and closing tickets, responding to requests, and working with team members to find the correct solution when documented procedures and knowledge articles do not address. Collaborates with internal departments for employee onboarding and offboarding efforts; including account set up and disablement, tracking of shipment & return of equipment Conducts our IT onboarding activities for new hires. This includes ensuring the new hire’s equipment is prepared ahead of their first day and facilitating new hire IT orientation sessions to acquaint them with Arete’s systems and programs Drives the use and improvement of our self-help resources including our internal knowledgebase, chatbots and self-service portals.. Coordinates efforts that result in intuitive experiences and excitement about the use of our space Coordinates the logistics and of our hardware assets; manage inventory of all hardware and software assets for the APAC Region. Tracks new and emerging trends in technology that affect and/or may benefit Corporate IT and internal customers Maintains and develop end-user and administrator documentation of end-user facing corporate IT systems/Services Demonstrates technical acumen and skill development of hardware, networking, security, and system administration skills through on the job training that could include but not limited to problem solving sessions, operational reviews, project work and other opportunities. Performs other duties as assigned by management Skills And Knowledge Excellent communication skills and professional demeanor Customer service focused Ability to multitask Excellent priority management and problem-solving skills Strong personal organization and time management skills Strong sense of teamwork and collaboration A high degree of empathy for our internal employees and feel the only measure of success is how well we fulfill their needs A demonstrated ability to create elegant documentation that empowers people to help themselves A passion for improving the human experience with technology at work An ability to communicate technical concepts and processes thoughtfully and effectively, no matter the audience The ability to manage projects and track progress accurately Experience using a ticketing system to triage and escalate tickets, preferred Ability to work independently with moderate supervision A proven track record of delivering high quality IT onboarding and support Experience working with and supporting mobile platforms (iOS, Android) and common office technology (meeting rooms, security badges, printers, AV support) Job Requirements Bachelor's Degree and 0-1 years related experience 3+ years of experience working in the technology field preferred Technical Certifications a plus Technical competencies in the following areas: Microsoft’s Office 365, Azure Active Directory, MDM Platforms, Windows 10, MacOS, iOS, Android OS, Hardware DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified. WORK ENVIRONMENT While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of this job. TERMS OF EMPLOYMENT Salary and benefits shall be paid consistent with Arete salary and benefit policy. DECLARATION The Arete Incident Response Human Resources Department retains the sole right and discretion to make changes to this job description. EQUAL EMPLOYMENT OPPORTUNITY We’re proud to be an equal opportunity employer- and celebrate our employees’ differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. Arete Incident Response is an outstanding (and growing) company with a very dedicated, fun team. We offer competitive salaries, fully paid benefits including Medical/Dental, Life/Disability Insurance, 401(k) and the opportunity to work with some of the latest and greatest in the fast-growing cyber security industry. When you join Arete… You’ll be doing work that matters alongside other talented people, transforming the way people, businesses, and things connect with each other. Of course, we will offer you great pay and benefits, but we’re about more than that. Arete is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Arete, where experience matters. Equal Employment Opportunity We’re proud to be an equal opportunity employer- and celebrate our employees’ differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. Show more Show less

JOB_POSTING-3-70700-3 Job Description Role Title : AVP, Threat Informed Defense Engineer (L10) Company Overview Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for 2024, #21 under LinkedIn Top Companies in India list, and received Top 25 BFSI recognition from Great Place To Work India. We have been ranked Top 2 among India’s Best Workplaces in Diversity, Equity, and Inclusion, and Top 10 among India’s Best Workplaces for Women in 2022. We offer 100% Work from Home flexibility for all our Functional employees and provide some of the best-in-class Employee Benefits and Programs catering to work-life balance and overall well-being. In addition to this, we also have Regional Engagement Hubs across India and a co-working space in Bangalore. Organizational Overview This role is part of the Threat Informed Defense organization, responsible for researching, developing, and maintaining cyber detection capabilities. The team also manages and sources Technical Intelligence, leveraging it to enhance and refine detection methods and defenses against relevant threats. Additionally, it collaborates with the SOC Function (JSOC) and other partners to deliver high-fidelity security alerts, safeguarding Synchrony from cyber threats. Role Summary/Purpose The role of the Threat Informed Defense Engineer involves developing and maintaining automated processes that help to minimize cyber risk by improving the organization's ability to identify and respond to threats in an efficient manner. The team-member will partner with members of cyber operations, information security and the larger business to identify automation use-cases that they will then design, develop, and implement. Ideal candidates will have strong DevOps skill sets with knowledge of cyber detection concepts/strategies and security tools. More so, the ideal candidate will be capable of critical thinking and problem solving with a customer-first attitude. This is an IC role and position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. We’re proud to offer you choice and flexibility. Key Responsibilities Exhibit expertise in promptly identifying evolving cyber intelligence, testing Tactics, Techniques, and Procedures (TTPs) within a secure lab setting, and developing custom detection content to address identified gaps. Demonstrate a forward-thinking approach to prioritize and refine a backlog of detection content, leveraging Agile methodologies to ensure proper resource allocation and timely execution of high-priority initiatives. Proactively identify emerging cyber threats, conducting thorough assessments to gauge their potential impact on Synchrony. Experience and comfort with detection strategies and implementations in multiple OS (Windows, MacOS, Linux) and with cloud-based architectures (Amazon Web Services and Microsoft Azure). Foster cross-functional collaboration with CyberOps teams, contributing to the enhancement of detection alerting strategies. This includes spearheading initiatives such as designing detection pipelines, refining alert mechanisms, and optimizing existing alerting processes. Develop a deep understanding of Synchrony's cyber tool ecosystem, enabling informed recommendations for strengthening control mechanisms and fortifying defenses against potential cyber threats. Coordinate with Information Security teammates to manage and optimize detection content and alerting logic for key systems including security information and event management (SIEM), intrusion detection/prevention (IDS/IPS), Next Generation AV (NGAV), Endpoint Detection and Response (EDR), User Entity and Behavior Analytics (UEBA) platform amongst other core security tools. Assist in creation and implementation. Ability to automate tasks with APIs and serverless scripting. Design and implement automated security solutions for AWS cloud infrastructure. Develop and maintain security automation scripts and tools. Perform cleanup and sanitation of incoming log sources and events. Keeping up with the latest and greatest tools and techniques for combating security threats. Partner with technology leaders in adherence to technology strategy and roadmap. Support the day-to-day operations of the Security Operations program. Maintain knowledge of current security trends and be able to clearly communicate them to the team. Assist in responding to emergency situations and security incidents. Required Skills/Knowledge Bachelor’s degree with 4+ years of Information Security or Intelligence experience; OR in lieu of degree, 6+ years of Information Security or Intelligence experience. Able to communicate complex information, concepts, or ideas in a confident and well-organized manner through verbal, written, and/or visual means. Demonstrated competence in Python and Splunk Search Processing Language (SPL). Demonstrated competence in Agile methodologies. Past experience in a threat intelligence, threat hunt, or red team capacity in which use of threat intelligence and attack-focused frameworks was utilized Able to function effectively in a dynamic, fast-paced environment. Desired Skills/Knowledge Applicable Information Security professional certifications (e.g., SANS, AWS Security based certifications) and tool specific certifications. Ability to work independently as well as part of a team. Highly analytical, detail-oriented, and strong problem solving with a common-sense approach to resolving problems. Expertise to clearly define complex issues despite incomplete or ambiguous information. Strong oral and written communications skills. Strong interpersonal and critical thinking skills. Experience with Cloud Foundry/Docker is a plus. Prior SOC, cyber intelligence, or incident response experience is a plus Eligibility Criteria Bachelor’s degree with 4+ years of Information Security or Intelligence experience; OR in lieu of degree, 6+ years of Information Security or Intelligence experience. Work Timings: 03:00 PM to 12:00 AM IST For Internal Applicants Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible L08+ Employees can apply Grade/Level: 10 Job Family Group Information Technology Show more Show less

JOB_POSTING-3-70700-2 Job Description Role Title : AVP, Threat Informed Defense Engineer (L10) Company Overview Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for 2024, #21 under LinkedIn Top Companies in India list, and received Top 25 BFSI recognition from Great Place To Work India. We have been ranked Top 2 among India’s Best Workplaces in Diversity, Equity, and Inclusion, and Top 10 among India’s Best Workplaces for Women in 2022. We offer 100% Work from Home flexibility for all our Functional employees and provide some of the best-in-class Employee Benefits and Programs catering to work-life balance and overall well-being. In addition to this, we also have Regional Engagement Hubs across India and a co-working space in Bangalore. Organizational Overview This role is part of the Threat Informed Defense organization, responsible for researching, developing, and maintaining cyber detection capabilities. The team also manages and sources Technical Intelligence, leveraging it to enhance and refine detection methods and defenses against relevant threats. Additionally, it collaborates with the SOC Function (JSOC) and other partners to deliver high-fidelity security alerts, safeguarding Synchrony from cyber threats. Role Summary/Purpose The role of the Threat Informed Defense Engineer involves developing and maintaining automated processes that help to minimize cyber risk by improving the organization's ability to identify and respond to threats in an efficient manner. The team-member will partner with members of cyber operations, information security and the larger business to identify automation use-cases that they will then design, develop, and implement. Ideal candidates will have strong DevOps skill sets with knowledge of cyber detection concepts/strategies and security tools. More so, the ideal candidate will be capable of critical thinking and problem solving with a customer-first attitude. This is an IC role and position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. We’re proud to offer you choice and flexibility. Key Responsibilities Exhibit expertise in promptly identifying evolving cyber intelligence, testing Tactics, Techniques, and Procedures (TTPs) within a secure lab setting, and developing custom detection content to address identified gaps. Demonstrate a forward-thinking approach to prioritize and refine a backlog of detection content, leveraging Agile methodologies to ensure proper resource allocation and timely execution of high-priority initiatives. Proactively identify emerging cyber threats, conducting thorough assessments to gauge their potential impact on Synchrony. Experience and comfort with detection strategies and implementations in multiple OS (Windows, MacOS, Linux) and with cloud-based architectures (Amazon Web Services and Microsoft Azure). Foster cross-functional collaboration with CyberOps teams, contributing to the enhancement of detection alerting strategies. This includes spearheading initiatives such as designing detection pipelines, refining alert mechanisms, and optimizing existing alerting processes. Develop a deep understanding of Synchrony's cyber tool ecosystem, enabling informed recommendations for strengthening control mechanisms and fortifying defenses against potential cyber threats. Coordinate with Information Security teammates to manage and optimize detection content and alerting logic for key systems including security information and event management (SIEM), intrusion detection/prevention (IDS/IPS), Next Generation AV (NGAV), Endpoint Detection and Response (EDR), User Entity and Behavior Analytics (UEBA) platform amongst other core security tools. Assist in creation and implementation. Ability to automate tasks with APIs and serverless scripting. Design and implement automated security solutions for AWS cloud infrastructure. Develop and maintain security automation scripts and tools. Perform cleanup and sanitation of incoming log sources and events. Keeping up with the latest and greatest tools and techniques for combating security threats. Partner with technology leaders in adherence to technology strategy and roadmap. Support the day-to-day operations of the Security Operations program. Maintain knowledge of current security trends and be able to clearly communicate them to the team. Assist in responding to emergency situations and security incidents. Required Skills/Knowledge Bachelor’s degree with 4+ years of Information Security or Intelligence experience; OR in lieu of degree, 6+ years of Information Security or Intelligence experience. Able to communicate complex information, concepts, or ideas in a confident and well-organized manner through verbal, written, and/or visual means. Demonstrated competence in Python and Splunk Search Processing Language (SPL). Demonstrated competence in Agile methodologies. Past experience in a threat intelligence, threat hunt, or red team capacity in which use of threat intelligence and attack-focused frameworks was utilized Able to function effectively in a dynamic, fast-paced environment. Desired Skills/Knowledge Applicable Information Security professional certifications (e.g., SANS, AWS Security based certifications) and tool specific certifications. Ability to work independently as well as part of a team. Highly analytical, detail-oriented, and strong problem solving with a common-sense approach to resolving problems. Expertise to clearly define complex issues despite incomplete or ambiguous information. Strong oral and written communications skills. Strong interpersonal and critical thinking skills. Experience with Cloud Foundry/Docker is a plus. Prior SOC, cyber intelligence, or incident response experience is a plus Eligibility Criteria Bachelor’s degree with 4+ years of Information Security or Intelligence experience; OR in lieu of degree, 6+ years of Information Security or Intelligence experience. Work Timings: 03:00 PM to 12:00 AM IST For Internal Applicants Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible L08+ Employees can apply Grade/Level: 10 Job Family Group Information Technology Show more Show less

Analytical Wizards is part of the Definitive Healthcare family. We balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their challenges, achieving outcomes that benefit both business and society. Our people are our biggest asset, they drive our innovation advantage and we strive to offer a flexible and collaborative workplace where they can thrive. We offer industry-leading benefits packages to promote a creative and inclusive culture. If driving real change gives you a sense of pride and you are passionate about powering social good, we’d love to hear from you. Job Responsibilities: Provide high quality customer support with a customer first mentality. Responding to support requests or escalations via ticket system, performing root cause analysis and working to resolve problems or incidents. Use advanced knowledge and troubleshooting skills to resolve technology issues with computers running Windows, Mac OS and Linux, software applications, AV conferencing hardware. Assisting and supporting other IT team members as needed. Assist with onboarding and offboarding processes including: System imaging ,Account creation , Updating asset inventory. Taking responsibility for and working on IT projects. CCTV and door access control management. Various levels of management responsibilities of hosted solutions including M365, Intune, Azure Active Directory. Required Skills : 4+ years working in an IT operations support role. Outstanding customer service and interpersonal skills. Ability to perform well in difficult or stressful situations while maintaining composure and friendliness. Skills in the standard tools, concepts, and practices of IT technical support and incident management Strong ability to analyze root cause and troubleshoot technical issues independently. Knowledge of Active Directory including management, securities, permissions. Understanding of network principals. Ability to thrive in a fast paced and dynamic environment, with ever changing priorities and tasks. Understanding of concepts of ITIL or ITSM. Experience with: Supporting MacOS, Windows, Linux and iOS. Scripting in either Windows, MacOS or Linux Remote Management and Monitoring platforms Mobile Device Management platforms. M365 administration. User account management in Azure AD. Show more Show less

ABOUT SUPEROPS SuperOps is a SaaS startup empowering IT service providers and IT teams around the world with technology that is cutting-edge, future-ready, and powered by AI. We are backed by marquee investors like Addition, March Capital, Matrix Partners India, Elevation Capital, and Tanglin Venture Partners. Founded by Arvind Parthiban, a serial entrepreneur, and Jayakumar Karumbasalam, a veteran in the IT space, SuperOps is built on the back of a team of engineers, product architects, designers, and AI experts, who want to reshape the world of IT. Now we have taken on a market that is plagued by legacy solutions and subpar experiences. The potential to do something great is immense. So if you love to grow, be part of a kickass team that inspires you to do more, and make an everlasting mark in the world of IT, SuperOps is the place to be.We also believe that the journey is as important as the destination. We want to build the best products out there and have fun while doing so. So come, be part of our A-star team of superheroes. About the Role We are seeking a proactive and customer-focused Product Support Specialist to join our fast-paced team in Chennai. You’ll collaborate closely with Product, Engineering, and Customer Success teams to resolve technical challenges, gather user feedback, and contribute to a seamless support experience. Your insights will play a key role in improving customer satisfaction and shaping the overall product experience. Title:- Product Support Specialist Location: Chennai (In-office) Shift: Rotational Responsibilities As a Product Specialist, your responsibilities will include: Guiding Users Effectively: Provide clear troubleshooting steps and regular updates to build trust and foster positive relationships with users. Addressing Technical Challenges: Diagnose and resolve product-related issues to ensure a seamless user experience. Ensuring Efficient Problem Resolution: Collaborate with engineering teams to identify and fix product bugs. Perform thorough functionality testing to prevent adverse impacts on end users. Documenting and Sharing Knowledge: Maintain support resources to empower both customers and internal teams. Contributing to Team Success: Participate in regular team meetings, share insights, and contribute to product improvements. Typical Support Responsibilities Respond promptly, courteously, and effectively to customer inquiries via chat, email, and phone. Excel in debugging and troubleshooting complex issues. Escalate complex problems to higher-level support or development teams when necessary. Actively address and resolve customer concerns to ensure satisfaction. IT Infrastructure Monitoring: Have a basic understanding of IT infrastructure monitoring tools to proactively identify and resolve potential issues before they affect customers. This is a must-have qualification, as the product revolves around IT infrastructure. Troubleshooting Windows and macOS Systems: Provide expert-level support for Windows and macOS, resolving hardware and software issues efficiently. IT Network Troubleshooting (Advantageous): Experience in diagnosing and resolving IT network issues is an asset for handling connectivity and network-related challenges. Scripting Knowledge (Advantageous): Knowledge of shell, bat, or PowerShell scripting is a plus, as it can be used to automate routine tasks and enhance support processes. Qualifications To excel in this role, you should have: 2-5 years of proven experience in technical support and customer service. Strong technical aptitude and a passion for problem-solving. Excellent written and verbal communication skills. Familiarity with IT infrastructure monitoring tools (ITSM). Proficiency in troubleshooting Windows and macOS systems. Knowledge of shell, batch, or PowerShell scripting (advantageous). Experience in diagnosing and resolving IT network issues (advantageous). Show more Show less

Role Description We are looking for a skilled UCC - Mobility Engineer to design, implement, and support enterprise Mobile Device Management (MDM)/Unified Endpoint Management (UEM) solutions across Apple and Android ecosystems . The ideal candidate will have expertise in Microsoft Intune, MobileIron, and JAMF to ensure secure, efficient, and seamless enterprise mobility operations. Key Responsibilities Manage and maintain enterprise MDM/UEM platforms, including Microsoft Intune, MobileIron, and JAMF Pro. Oversee Apple device management (iPhones, iPads, macOS) using Apple Business Manager (ABM), Device Enrollment Program (DEP), and Volume Purchase Program (VPP). Administer Android Enterprise for corporate and BYOD device management. Implement and enforce security policies, including Conditional Access, Multi-Factor Authentication (MFA), and Data Loss Prevention (DLP). Configure and manage compliance policies, covering encryption, application control, and remote wipe capabilities. Troubleshoot and resolve mobility-related incidents, collaborating with the Service Desk and IT support teams. Deploy and manage enterprise mobile applications using Microsoft Intune App Protection, JAMF, and MobileIron. Perform software updates, patching, and firmware management for mobile devices. Manage identity and access control for mobile devices using Azure AD, Entra ID, and Single Sign-On (SSO) solutions. Configure and support certificate-based authentication (CBA) and VPNs for secure mobile access. Develop and maintain Standard Operating Procedures (SOPs), documentation, and knowledge base articles related to mobility solutions. Monitor and optimize MDM/UEM performance, ensuring compliance with corporate and industry standards. Provide training and technical guidance to IT teams and end-users on best practices for mobile security and device usage. Stay updated on industry trends and security threats to proactively enhance mobility solutions. Participate in on-call rotations and provide after-hours support as needed. Qualifications & Experience Required 7+ years of experience in enterprise mobility engineering, endpoint management, or IT infrastructure support. Strong hands-on experience with Microsoft Intune, MobileIron, and JAMF for mobile device management. Expertise in Apple device management, including Apple Business Manager (ABM), DEP, and VPP. Experience in Android Enterprise deployment and configuration. In-depth knowledge of mobile security frameworks, including Conditional Access, Zero Trust, and Endpoint Protection. Proficiency in identity and access management solutions, including Azure AD, Entra ID, and SSO configurations. Experience with VPN, SCEP certificate management, and network security for mobile devices. Expertise in troubleshooting iOS, macOS, Android, and Windows 10/11 endpoint management. Strong understanding of enterprise app deployment and lifecycle management for mobile applications. Ability to work in a fast-paced, global enterprise environment, collaborating with cross-functional teams. Excellent communication and documentation skills to develop SOPs and user guides. Flexibility to support after-hours work, weekend activities, and on-call rotations when required. Preferred Certifications (Optional But Beneficial) Microsoft 365 Certified: Endpoint Administrator Associate (MD-102) Microsoft Certified: Azure Fundamentals CompTIA Security+ VMware Certified Professional – Digital Workspace (VCP-DW) Certified Mobile Device Security Professional (CMDSP) Apple Certified Support Professional (ACSP) JAMF Certified Tech (JCT), JAMF Certified Administrator (JCA), JAMF 300, or JAMF Certified Expert (JCE) ITIL Certification (Preferred) Skills Microsoft Exchange,Voice Networking,Mobile Device Management Show more Show less

Description What We Do Managing Cyber Risk Together – As the world becomes increasingly connected, the demand for cybersecurity solutions has never increaser. Forescout stands at the forefront of this critical need, delivering automated cybersecurity that ensures continuous alignment between our customers’ security frameworks and their evolving digital environments. Our platform protects all asset types, including IT, IoT, OT, and IoMT, helping organizations navigate and secure the complexities of the modern connected world. Join us in securing the world. We seek resourceful, driven individuals to collaborate as one team, delivering exceptional customer experiences. We’re passionate about tackling the toughest security challenges and staying ahead with innovative solutions. Here, every idea is valued, and visionaries are welcomed. Bring your unique perspective and help shape the future of cybersecurity with us. What You Will Do Forescout Technologies is seeking a hands-on Senior IT Support Team Lead to provide technical leadership and drive excellence in end-user and executive support. In this role, you will lead and mentor the IT support team, ensuring the efficient management and resolution of support tickets while maintaining a high standard of service. You will oversee the deployment and delivery of laptops, desktops, and A/V technology, as well as asset and security management. Additionally, you will provide high-touch, white-glove support to executives, ensuring seamless technology experiences for leadership teams. With a strong focus on proactive support, reporting, and continuous improvement, you will play a key role in optimizing daily IT operations and delivering a seamless technology experience for all end users. Key Responsibilities Technical Leadership & Strategy Lead the global desktop support team, ensuring high-quality IT service delivery and user satisfaction. Provide hands-on support to resolve desktop and technology issues. Own the end-to-end lifecycle of laptop/desktop procurement, deployment, and management worldwide. Establish and enforce security policies for device deployment, ensuring compliance with organizational standards. Manage asset inventory across all regions, ensuring accurate tracking and timely updates. Identify opportunities for process improvements, software fixes and implement best practices to enhance the efficiency of team and reduce ticket / request workload. IT Support & Service Management Oversee onboarding, offboarding, Windows and Mac device imaging processes. Ensure timely ticket resolution and proactive issue management to minimize disruptions. Work closely with other IT teams, including network, security and application support, to resolve cross-functional issues and projects. Act as the primary escalation point for critical desktop and laptop issues, providing advanced troubleshooting support. Familiar with IT Service Management tools. Experience with JSM is preferable. Collaborate with cross-functional teams, including HR, security, and infrastructure, to align IT support with business needs. Maintain and update knowledge base articles for common technical issues and best practices. Stakeholder & Vendor Management Build and maintain strong relationships with stakeholders, executives, and vendors to ensure seamless IT service delivery. Work closely with software and hardware vendors to manage procurement, inventory, licensing, and troubleshooting. Generate regular reports on team performance, incident resolution times, and user satisfaction to drive continuous improvement. Team Leadership & Operations Manage IT support staff scheduling, ensuring adequate coverage during business hours and on-call support as required. Provide guidance, mentorship, and performance feedback to the desktop support team. Drive team efficiency by implementing best practices, process automation, and strategic planning. Generate regular reports on team performance, incident resolution times, and customer satisfaction and provide recommendations accordingly. Leadership & Problem-Solving Proven ability to lead a team, drive process improvements, and manage IT operations effectively. Excellent analytical and problem-solving skills, with the ability to prioritize and execute tasks under pressure. Strong communication skills, capable of translating complex technical concepts into user-friendly explanations. Self-motivated, with the ability to prioritize and execute tasks effectively in high-pressure situations. What You Will Bring To Forescout Bachelor’s degree in Information Technology, Computer Science, or a related field. 8-10 years of experience in IT support, helpdesk, or desktop management. 2+ years of experience in a leadership or technical support management role. Experience as a systems or application administrator is a plus. Excellent analytical and problem-solving skills with keen attention to detail. Required Skills & Experience Deep knowledge and strong troubleshooting skills with Windows 10/11, macOS, and enterprise device management. Very strong knowledge and hands on experience with Microsoft 365 E3 or E5, AD, SharePoint, and OneDrive. Hands-on experience with MDM tools (i.e. Workspace One, Kandji), MFA (Okta), VPNs (Cisco/Zscaler), patch management, and endpoint security. Solid understanding of networking fundamentals (IP, DHCP, VPN, Wi-Fi). Working knowledge and hands on experience with audio/video conferencing technologies (Zoom, Teams, WebEx) Proven hands-on experience in hardware troubleshooting and strong technical knowledge of current protocols, operating systems, and software, including Windows, macOS, Microsoft Office, and other productivity tools. Extensive experience supporting computer equipment, including Mac, PC, and mobile devices (iOS, Android, Windows) What Forescout Offers You Our visionary leadership team fosters an environment that encourages professional growth and development. We champion a diverse and inclusive culture that cultivates collaboration and innovation, where our team can make a global impact on security while working with industry-leading technology. We take pride in offering a competitive total compensation package. If you have a strong work ethic, are visible and lean in, you will be recognised. We are in growth mode and there is a ton of opportunity at Forescout. Apply now to find out more! More About Forescout The Forescout 4D Platform™ provides complete asset intelligence and control across IT, OT, IoT, and IoMT environments. For more than 20 years, Fortune 100 organizations, government agencies, and large enterprises have trusted Forescout as their foundation to manage cyber risk, ensure compliance, and mitigate threats. With seamless context sharing and workflow orchestration across more than 100 full-featured security and IT product integrations, Forescout makes every cybersecurity investment more effective. Learn more at www.Forescout.com. Our Mission To continuously identify, protect, and ensure the compliance of all cyber assets across the modern organisation. Our Vision A world where every cyber asset is seen, secure and compliant. Our Cultural Values Cyber Obsessed – We are curious about technology, and we are innovative and passionate about solving big programs. Customer Driven – We listen, we learn, and we make it right. Collaborative, without Ego – No one succeeds alone. We strive to be the humble person that people want to work with. Relentless – We're smart, determined, and find a way. We figure stuff out. One Team – We all work together, and we all win together. Our DEI Statement At Forescout, we are committed to fostering a diverse, equitable, and inclusive workplace. We believe that diversity of background, experiences, and perspectives leads to innovation, creativity, and better decision making. We strive to create an environment where all team members feel valued, respected, and empowered. We actively promote equal opportunities and fair treatment for all individuals, regardless of their race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, disability, status as a protected veteran, or any other characteristic protected by law. By embracing Diversity, Equity and Inclusion, we aspire to build a successful culture where we work together and win together as One Team. NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Forescout does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Forescout employee or hiring manager in any form without a signed Employment Placement Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Forescout Technologies is proud to be an Equal Employment Opportunity Employer. We value and embrace diversity, equality, inclusion, and collaboration at the core of our “One Team” philosophy. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Show more Show less

Key Responsibilities: 1. System Maintenance and Monitoring: o Install, configure, and maintain operating systems, servers, and applications. o Monitor system performance and ensure system availability and reliability. o Conduct regular system health checks and updates. 2. Network Administration: o Configure and troubleshoot local area networks (LAN), wide area networks (WAN), and VPN connections. o Manage firewalls, routers, and switches to ensure secure and stable network connectivity. o Monitor network traffic and address connectivity issues promptly. 3. User Support: o Provide technical support to users, addressing hardware, software, and network-related issues. o Create and manage user accounts, permissions, and access controls in accordance with company policies. o Assist with onboarding new employees by setting up user accounts and devices. 4. Backup and Recovery: o Develop and maintain backup strategies to ensure data integrity and availability. o Perform regular backups and restore operations when necessary. 5. Security Management: o Implement and maintain IT security policies and protocols to safeguard company data. o Monitor for security breaches and vulnerabilities, applying updates and patches as needed. o Conduct regular audits to ensure compliance with security standards. 6. Documentation and Reporting: o Maintain detailed documentation of system configurations, processes, and procedures. o Prepare reports on system performance, incidents, and improvements. 7. Continuous Improvement: o Research and recommend upgrades, tools, and technologies to enhance system performance and reliability. o Collaborate with other teams to support IT projects and business objectives. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. Proven experience as a System Administrator, Network Administrator, or similar role. Strong knowledge of operating systems (e.g., Windows, Linux, macOS) and server management. Familiarity with virtualization tools (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS, Azure). Hands-on experience with firewalls, routers, and networking protocols. Understanding of IT security principles and best practices. Excellent troubleshooting and problem-solving skills. Preferred Skills: Experience with scripting languages such as PowerShell, Bash, or Python. Certifications like Microsoft Certified: Azure Administrator, CompTIA Server+, or Cisco Certified Network Associate (CCNA). Familiarity with database management and storage solutions. Mandatory Key Skills Windows,Linux,macOS,Server Management,Network Administration,VMware,Hyper-V,AWS,Azure,PowerShell,Bash,Python,Azure Administrator,System Administration*

Role : Software Developer(Scanner Integration) Type : Full-time Mode : Hybrid Given location :- Only Chennai Shifts :- General Shift Notice period: Immediate to 30 Days(Who are serving) Job Description:- Skills Required Mandatory/Optional C / C++ - Mandatory macOS Development - Mandatory Windows Development - Mandatory Scanner/Device Integration - Mandatory SQL Server 2019 - Mandatory ASP.NET Web Forms / C# - Preferred JavaScript, HTML5, jQuery - Preferred Jira, Confluence, Microsoft Teams - Mandatory Agile/Scrum Methodology - Mandatory Experienced with source control applications (GIT) - Mandatory Show more Show less

Job Title: IT Executive Company: Unacademy Location: Delhi-Mukerjeenagar About Us: Unacademy is a prominent Indian educational technology (edtech) company headquartered in Bengaluru, India. It operates as an online learning platform providing a vast repository of educational content, primarily for competitive exam preparation. Role Overview: We are seeking a highly motivated and detail-oriented IT Executive to ensure the smooth and efficient operation of our internal IT infrastructure and support our growing team. This role is crucial in maintaining a reliable technology environment for our employees to deliver seamless educational experiences. Key Responsibilities: IT Support: Provide first-level technical support to employees, troubleshooting hardware, software, and network issues (laptops, desktops, printers, applications, connectivity). System Administration: Assist with the setup, configuration, and maintenance of internal IT systems, including user accounts, permissions, and basic network devices. Hardware & Software Management: Manage IT inventory, including procurement, deployment, tracking, and basic repair/maintenance of IT equipment. Assist with software license management. Network Operations: Monitor basic network performance and connectivity, escalating complex issues to senior IT staff. Security Awareness: Promote and ensure adherence to IT security best practices among employees. Documentation: Maintain accurate records of IT assets, support tickets, and basic IT procedures. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent practical experience).1 1-3 years of experience in an IT support or IT executive role, preferably within a fast-paced environment. Strong understanding of Windows and macOS operating systems. Familiarity with common office productivity suites (e.g., Microsoft Office 365, G Suite). Basic knowledge of networking concepts (TCP/IP, Wi-Fi, VPN). Excellent problem-solving and communication skills. Ability to work independently and as part of a team. Bonus Points (Nice to Have): Experience with cloud-based collaboration tools. Prior experience in an EdTech company. Why Join Us? Opportunity to contribute to a rapidly growing EdTech company. Work in a dynamic and innovative environment. Be part of a team passionate about transforming education. Show more Show less

Back Zscaler Specialist JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Noida, India Technology Corporate Remote 47978 McGraw Hill LLC. mail_outline Get future jobs matching this search or Transcript So what makes the culture at McGraw Hill unique? It's the people, of course. We have great leaders. They care about the employees. They make fun of themselves. They are willing to listen to opposing viewpoints. We have a talented and passionate workforce focused on customers and on solutions. We have a great working environment. It's flexible, it's collaborative, it's inclusive. All ideas are welcome. McGraw Hill cares about its employees, its people, and you feel that every day. % buffered00:00 00:00 What makes the company culture unique at McGraw Hill? Sylvia Superintendent in Residence Overview Job Description Build the Future Our Global Technology Solutions (GTS) team provide our global business the tools, the technology, and the expertise so that we can continue to deliver market-leading educational solutions to our customers. Due to continued business success, we are expanding our team across India and have several exciting positions available. Supporting our users across our global business, we have a new opportunity for Zscaler Specialist . Bring your unwavering dedication and together, we’ll deliver work that matters. Your Impact On The Team As our new Zscaler Specialist, You will be a part of DWS Engineering team and responsible to manage and oversee device management platforms and manage endpoint. You will be reporting directly to the Architect of Digital Workspace, the position will collaborate with functional teams and stakeholders to deliver innovative and effective solutions. Mode of work- Remote Position Working hours for this role will be 05:30PM IST – 02:30AM IST (US Business Hours) What You Will Be Doing Design, implement, and maintain Zero Trust Architecture using Zscaler and related security frameworks. Develop and enforce app segmentation strategies to isolate and secure internal applications based on user roles and access needs. Monitor and troubleshoot endpoint connectivity issues, ensuring consistent performance and reliability across devices. Collaborate with security, infrastructure, and application teams to align Zscaler solutions with enterprise IT strategies. Maintain and enhance endpoint security postures through Zscaler integrations with MDM and EDR platforms. Configure and deploy Zscaler Client Connector across diverse device environments (Windows, macOS, mobile). Perform regular audits and compliance checks to validate secure access and policy adherence. Analyze traffic logs, identify anomalies in collaboration with other teams. Support change management and documentation processes related to endpoint networking and Zscaler configuration. Provide subject matter expertise (SME) in Zscaler and Zero Trust principles during security architecture reviews and planning sessions.Stay updated with the latest advancements in endpoint security and Zero Trust Network Access (ZTNA) technologies. We’re Looking For Someone With Bachelor’s/Master’s degree in Information Technology or related field. Minimum 3-5 years of experience with Zscaler Products Possess deep knowledge of Networking concepts like DNS, IP subnets, Firewall etc. Manage and optimize Zscaler Private Access (ZPA) and Zscaler Client Connector (ZCC) policies to ensure secure/seamless user access and security Policy management. Certification - Zscaler Certified ZIA/ZPA Administrator/Zscaler Certified Cloud Expert (ZCCX) Why work for us? Could your creative thinking build the future? Zscaler Specialist at McGraw Hill make a difference for learners and educators across the world. Our team needs individuals with new ideas who connect with people in innovative ways. 47978 McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with “like skills” based on resume and job data. To request an alternative screening process, please select “Opt-Out” when asked to “Consent to use of Automated Employment Decision Tools” during the application. Apply JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Show more Show less

We’re looking for a Swift Developer with 2–3 years of experience to join our team in building modern, high-quality native applications for iOS, macOS, and watchOS . Your primary responsibility will be to develop and maintain Swift-based apps from the ground up, with a strong emphasis on clean architecture and performance. In addition to core app development, you’ll occasionally work on native bridges that connect React Native and Electron-based projects. If you’re excited about working across devices—including the Apple Watch—this role is for you. What You’ll Do: Build and maintain native Swift applications for iOS, macOS, and watchOS . Create user-friendly, performant apps using modern Swift practices (SwiftUI, Combine, etc.). Collaborate with designers and product teams to deliver polished, production-ready features. Occasionally develop native bridges for integration with React Native and Electron apps. Help shape app architecture, contribute to code reviews, and stay up to date with Apple platform updates. What We’re Looking For: 2–3 years of professional experience in Swift and native app development. Solid experience with UIKit, SwiftUI , and watchOS frameworks. Understanding of app lifecycle, data handling, and UI performance tuning. Bonus points for experience with: React Native bridge modules Electron-based app integration Wear OS or other wearable platforms Why Join Us: Build real-world native apps used across mobile, desktop, and wearable platforms. Be part of a lean, collaborative team focused on shipping great products. Flexible remote work environment with room to grow technically and creatively. Opportunities to explore cutting-edge integrations beyond mobile. Show more Show less