# IT System Administrator Overview As an IT System Administrator, you're responsible for maintaining the reliable operation of an organization's computer systems and servers. Here's a comprehensive look at your role: ## Core Responsibilities ### Infrastructure Management - Install, configure, and maintain servers (Windows/Linux) and network equipment - Manage virtualization platforms (VMware, Hyper-V) - Oversee storage systems (SAN/NAS) and backup solutions - Maintain directory services (Active Directory, LDAP) ### User Support & Access Control - Create and manage user accounts, groups, and permissions - Provide technical support and troubleshoot system issues - Implement and enforce security policies - Manage email systems and collaboration tools ### System Maintenance - Perform regular system updates and patches - Monitor system performance and optimize resources - Plan and execute disaster recovery procedures - Maintain system documentation and inventory ## Technical Skills Required ### Operating Systems - Windows Server (2016/2019/2022) - Linux distributions (RHEL, Ubuntu, CentOS) - macOS enterprise management ### Networking - TCP/IP, DNS, DHCP, VPN, VLANs - Firewall and switch configuration - Network monitoring tools (Wireshark, Nagios) ### Cloud & Virtualization - Azure/AWS/Google Cloud administration - VMware vSphere or Microsoft Hyper-V - Containerization (Docker, Kubernetes) ### Security - Antivirus/endpoint protection - SIEM tools - Security hardening and compliance ## Common Daily Tasks 1. Monitoring system alerts and responding to incidents 2. Performing routine maintenance during off-hours 3. Reviewing security logs and investigating anomalies 4. Assisting help desk with escalated tickets 5. Testing and implementing system upgrades 6. Documenting configurations and procedures ## Emerging Trends - Hybrid cloud infrastructure management - Infrastructure as Code (IaC) using tools like Terraform - Increased focus on cybersecurity measures - Automation of routine tasks via scripting - Zero Trust security model implementation - AI-powered monitoring and troubleshooting tools Would you like more detailed information about any specific aspect of system administration? I can provide deeper insights into particular technologies, certifications, or best practices.

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career As an Incident Commander, you will be at the vanguard of our dedication to cybersecurity. Addressing the most pressing incidents for our customers, you hold a central position in solidifying our reputation as the go-to cybersecurity partner. This role demands proactivity, efficiency, an unwavering dedication to constant refinement, and a passion for customer satisfaction. Your primary responsibility will be to proactively stave off incidents & escalations. Should these incidents or escalations arise, you will be expected to respond without delay, ensure swift resolution, surpass customer expectations, and champion an environment of continuous growth and refinement. You will be tasked with constructing systems that have a cross-geographical reach, ensuring smooth operation from pilot phase right through to full-scale production. At all times, the aim should be to provide an unmatched customer experience, underpinned by consistency, pivotal metrics, and a systematic approach. Leadership and ownership of your domain will be crucial. We anticipate you to tackle challenges at every turn. Our culture is built on collaboration and seamless execution. Your role will be indispensable in elevating executive communication and fostering teamwork to achieve our collective objectives. Your Impact Coordinate and lead response initiatives for the company's most pivotal incidents and escalations that impact our customers As the Incident Commander (IC), demonstrate adept leadership, seamless coordination with global team, and technical prowess, promoting quick decision-making and enabling communication across diverse teams Leverage your robust technical foundation to assess, prioritize, and oversee incidents effectively - Collaborate intimately with premier technical teams appropriate for each severity level Engage and liaise with both internal and external stakeholders spanning various teams proficiently Harness data to champion refinements in processes, fostering collaboration and growth across teams Manage the comprehensive incident progression, working closely with support, engineering, and field teams from the initial response to retrospective analysis Delve into incident solutions, conceptualize and evaluate theories, and pinpoint underlying causes Design, build, operate key parts the E2E Incident management lifecycle Qualifications Your Experience BE/B.tech degree in Engineering or a related technical domain or equivalent military experience is desirable Possess 7 to 10 years in customer facing functions in support, success, product, or service delivery roles Possess a minimum of 5 years' experience in handling significant incidents and escalations in a 24/7/365 environment Comprehensive knowledge of LAN/WAN technologies, encompassing general routing/switching/security for both branch and data center architectures Expertise in Remote Access VPN solutions, including IPSEC, PKI & SSL Familiarity with Palo Alto Networks products is highly advantageous Proficiency in Public Cloud, Microservices, Infrastructure as Code, and expansive metrics and monitoring systems Demonstrable experience with Windows OS, Linux OS, and macOS-based applications (Installation, Troubleshooting, Debugging) Adeptness in providing architectural insights emphasizing fault tolerance and stability An inclination towards a "tools-first" approach, prioritizing process efficiency and consistency Familiarity with systems like Salesforce, FireHydrant, JIRA, Blameless, PagerDuty, Tableau, and other AI/data-driven operations and workflow automation platforms Understanding of SLA, SLO concepts and how to achieve them consistently. Exemplary leadership and communication capabilities, with the finesse to engage various stakeholders and remain poised under stress Solid problem assessment and decision-making skills The ideal Incident Commander has a mix and background of customer management and broad and deep technical skills related in Security, Network, Customer deployments Additional Information The Team The Incident Commanders are part of the newly formed Cross geographical/global Incident Management team under the larger Incident and Escalation Management organization as part of Global Customer Support and Service teams covering Palo Alto offerings of cybersecurity platforms, solutions. Team is responsible for managing and coordinating response efforts during incidents and critical escalations; the Incident Commander role (IC) ensures focused leadership, effective coordination, and streamlined decision-making during incident and critical escalation management Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Show more Show less

Responsibilities Customer Support and Engagement: Provide technical support (Hardware and Software) to customers, addressing questions or issues to enhance customer satisfaction and increase design. (25%) Validation and Testing: Validating solutions on the bench to ensure customer specifications are met. Ability to use lab equipment such as but not limited to oscilloscopes and waveform generators. (40%) Design and Development: Create and develop Proof of Concept solutions for customers. (10%) Documentation: Create additional guidelines for customers as needed. (5%) Collaboration: Work closely with other application engineers, marketing, design as well as product/test to ensure customer needs are understood and addressed to provide high performance products. (15%) Innovation: Stay updated with the latest advancements in consumer. (5%) Minimum Qualifications Bachelor’s Electrical Engineering specializing in Software or related field with 5+ years’ experience or equivalent education and experience Experience in the Semiconductor industry Experience with lab instruments for RF Experience with two or more of the following programming languages: C, C++, C# / .NET, Rust, Python Experience with two or more of the following communication interfaces: SPI, I2C, I3C, and MIPI RFFE Desired Qualifications Experience in PCB layout/schematic design using Altium Experience with Sensor Fusion Experience writing drivers in Windows, Linux, MacOS, iOS, Android, FreeRTOS, and bare metal C code Show more Show less

We need a tech whisperer who can tame networks, rescue systems, and make IT look like magic. If you're someone who thrives on solving complex tech issues and believes there's always a smarter way to do thingslet's talk. Responsibilities Provide technical support across hardware, software, and networks. Install and configure computer systems, troubleshoot issues, and ensure security protocols. Maintain IT documentation, inventory, and licenses. Manage network infrastructure and handle routine maintenance. Assist with onboarding/offboarding from a tech perspective. Requirements 3-5 years of experience in an IT support or admin role. Proficiency in Windows, macOS, networking, and security protocols. Excellent troubleshooting and problem-solving skills. A customer-first mindset and the ability to multitask. This job was posted by Hansika Sethi from DailyObjects. Show more Show less

About The Role The candidate will be joining the Enterprise Technology Services (ETS) team and will be responsible for managing and supporting the end-user technology environment at GLG. This includes deploying, maintaining, and troubleshooting Windows and macOS devices, ensuring compliance with security policies, and optimizing the end-user experience. The ideal candidate will have expertise in Microsoft Entra/Intune and Jamf for endpoint management. Key Responsibilities Support and partner with the Systems Engineering team to configure and deploy state-of-the-art Windows and macOS environments for GLG’s 2,700 employees worldwide, ensuring a seamless and secure user experience Develop and implement automation strategies to improve endpoint management, software deployments, and system configurations, improving efficiency and reducing manual efforts Analyze historical support ticket trends to identify recurring issues and implement proactive solutions that minimize incidents and enhance overall system reliability Stay up to date with industry best practices for modern desktop engineering and apply relevant innovations to GLG’s environment Manage AWS Workspaces desktops and bundles, including debugging connectivity and software deployment issues Support strategic ETS projects including software rollouts and infrastructure upgrades Oversee Windows 11 deployment and ongoing support, ensuring a smooth transition and continued system maintenance (ongoing updates, patches, and optimizations) Resolve escalated support tickets via Zendesk and collaborate with ETS teams to troubleshoot complex issues Deploy, configure, and manage Windows and macOS devices using Microsoft Intune and Jamf Maintain an accurate inventory of managed hardware and software assets Oversee OS patching, security updates, and software deployments, enforcing security policies such as encryption, endpoint protection, and access controls Monitor, identify, and remediate vulnerabilities in GLG devices while supporting the implementation and management of endpoint security solutions Collaborate with ETS teams to enhance the GLG end-user computing experience and drive process improvements Identify and implement automation opportunities to streamline workflows Develop and maintain documentation for procedures, troubleshooting guides/best practices Required Skills & Qualifications Bachelor’s degree in IT, Computer Science, or related field preferred (equivalent experience will also be considered) 3+ years of experience in systems/desktop support and engineering Proven expertise in managing Windows Desktop operating systems, macOS, and Microsoft 365 Experience with scripting (PowerShell, Bash) for automation Hands-on experience with Microsoft Entra ID (Azure AD), Intune, and Jamf Knowledge of Active Directory, Group Policy, and device compliance policies Familiarity with Zendesk, or similar customer relationship management software platform Understanding of security best practices for endpoint management Excellent troubleshooting, communication, and customer service skills Preferred Qualifications Relevant certifications (i.e., MD-100/MD-101, Jamf Certified Tech, or CompTIA A+) Experience with networking fundamentals (DNS, DHCP, VPN) About GLG / Gerson Lehrman Group GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day). We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists. GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture. To learn more, visit www.GLGinsights.com. Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law. Show more Show less

Join a team dedicated to supporting the crucial mission of improving health outcomes. At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com The Desktop Engineer/Team Member will be responsible for the design, implementation, administration, and support of the organization's Azure Virtual Desktop (AVD) and VMware Infrastructure (VDI) environments. This includes deploying and managing virtual desktops, ensuring high availability and performance of AVDs/VDI systems, and providing technical support to end-users. Responsibilities: Design, deploy, and manage virtual desktop infrastructure using industry standard AVD/VDI technologies. Configure and maintain hypervisors, virtualization platforms, and associated infrastructure components. Collaborate with other IT teams to integrate AVDs/VDIs solutions with existing systems and applications. Develop and maintain documentation, including standard operating procedures and technical diagrams. Monitor AVD/VDI performance and capacity, identifying and resolving issues to ensure optimal user experience. Implement security best practices to protect AVD/VDI environments from internal and external threats. Provide tier 2/3 support for AVD and VDI-related incidents and service requests, troubleshooting issues and implementing solutions in a timely manner. Conduct periodic assessments and evaluations of the AVD/VDI environments, recommending and implementing improvements as needed. Stay current with emerging technologies and trends in AVD, VDI, and desktop virtualization. Conduct ongoing assessment of operating costs and identify/recommend configurations that maximize cost savings while maintaining acceptable high performance. Update and maintain virtual desktop environments to supported levels for compliance and optimal performance and security. Create, update, and maintain Desktop Images Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. 2-4 years of experience designing, implementing, and supporting AVD and VDI solutions in enterprise environments. Experience in configuring and managing Azure Monitor and Log Analytics. Experience with network connectivity to Azure; Azure Vnet, NSG and Firewall. Strong knowledge and administration of Windows/Linux/MacOS Server and Desktop operating systems, Active Directory, Microsoft Entra (Azure Active Directory), GPO, DNS, and other supporting infrastructure services. Knowledge / Experience with Vmware Horizon Infrastructure – Connection Servers, Database, Unified Access Gateway, Load Balancers, Desktop Pools, Persistent and Non-persistent desktops, Certificate management, etc.… Strong knowledge of virtualization technologies, such as Azure Virtual Desktops, VMware Horizon, Citrix Virtual Apps and Desktops, or Microsoft Remote Desktop Services. Experience with hypervisor platforms, such as VMware vSphere, Microsoft Hyper-V, or Citrix XenServer. Familiarity with storage and networking concepts relevant to AVD and VDI deployments. Proficiency in scripting languages (e.g., PowerShell, Python) for automation and administration tasks. Excellent troubleshooting skills and ability to analyze complex technical issues. Strong communication and interpersonal skills, with the ability to work effectively in a team environment. Relevant certifications (e.g., Azure Virtual Desktop Specialty, VMware VCP, Citrix CCE, Microsoft MCSA) are a plus. It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, HIV status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities. Show more Show less

We are looking for a proactive and detail-oriented Systems Administrator - IT Operations to join our team in Mumbai. In this role, you will be responsible for managing IT infrastructure, ensuring system uptime, supporting end-user devices, and maintaining a secure and efficient IT environment. Responsibilities Oversee daily IT operations, ensuring optimal performance of hardware, software, and networks. Manage laptop provisioning, software installation, upgrades, and maintenance. Handle user access management - onboarding, offboarding, and role-based access control across systems and tools. Provide support for both Mumbai and Bangalore offices (~1000 users across locations). Support remote teams as well. Review IT infrastructure and provide improvement recommendations following best practices. Administer both Mac and Windows systems. Perform network administration and troubleshooting. Manage basic email and endpoint security administration. Handle laptop/desktop/printer setup and maintenance. Conduct NEO/LDO (New Employee Orientation/Last Day at Office) IT processes. Support end-user requests for application installation and issue resolution. Maintain and update service desk tickets and incident logs. Conduct quarterly checkpoint reviews to assess work and adjust the scope of work as needed. Maintain accurate IT asset inventory, including hardware and software licenses. Work with vendors for hardware procurement, licensing, and support. Ensure compliance with IT policies, audits, and data security protocols. Requirements Bachelor's degree in Computer Science, IT, or related field. Minimum 2 years of experience in IT operations or system administration. Strong knowledge of Windows/macOS environments, SaaS tools, and endpoint security. Experience with network configuration, firewalls, VPNs, and IT security. Familiarity with IT ticketing and asset management platforms. Excellent communication and multitasking abilities. Bonus: A Basic understanding of DevOps concepts is a plus. Strong Hands-on Approach To Laptop/Desktop Support. Troubleshooting on Mac and Windows systems. Expertise with macOS, device setup, and system-level support. Support for Microsoft Office and general application issues. Basic Network Support. Diagnosing connectivity and system access issues. Handling basic networking tasks. This job was posted by Sneha Das from TIFIN. Show more Show less

India - Hyderabad JOB ID: R-202463 LOCATION: India - Hyderabad WORK LOCATION TYPE: On Site DATE POSTED: Nov. 27, 2024 CATEGORY: Information Systems Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. What you will do Let’s do this. Let’s change the world. In this vital role you will work for the Manager of Endpoint Security, in direct support of the global endpoint management group. This position will provide essential services that enable us to better pursue our mission. Amgen is searching for a Specialist Security Engineer covering Email and Data Loss Prevention (DLP) technologies. This role will work for the Manager of Data Security in direct support of the global email management group. This position will provide essential services that enable us to better pursue our mission. Specialist Security Engineers operate, lead, and improve Amgen’s email security and email DLP solutions. In our Data Security team, they will identify emerging risks related to changes in communications technologies, advise management, and develop technical remediations to address those risks. Specialists lead the development of processes and procedures for multiple solutions which enable business units to identify and remediate data exposures. They run multiple projects simultaneously to implement and improve the data security protections and use advanced analytics to demonstrate success. This engineer will play a key role in educating technologists and business leaders about the security strategies that both protect and enable business processes related to cloud data handling. Let’s do this. Let’s change the world. In this vital role you will: Designs, operates, maintains, and enhances capabilities for the technical systems that ensure protection of email for all Amgen global operations. Identifies new risk areas for data and plans controls to mitigate those risks. Researches new technologies, processes, and approaches based on industry practices and recommends future plans for data protection. Includes developing and implementing the roadmap for migrating DLP & email controls into the cloud. Authors procedures and guidelines and advises on policies related to email and data protection requirements and remediation or investigation of violations. Develops and conducts training on email protection technologies for operations staff. Educates business leadership about data risk. Consults to other technology groups on email protection strategies and recommends appropriate points of both technical and process integration. Partners with the Manager of Data Security to collaborate closely with legal and human resources leadership on violation remediations. Collaborates with cloud strategy leaders and business unit leadership to ensure that email and data protection are incorporated by design into new business projects. Collaborates with Data Security Engineers to integrate data protection technology into the operations of traditional Data Loss Prevention operations. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Doctorate degree OR Master’s degree and 4 to 6 years of Information Security or Information Technology experience OR Bachelor’s degree and 6 to 8 years of Information Security or Information Technology experience OR Diploma and 10 to 12 years of Information Security or Information Technology experience Preferred Qualifications: Familiarity with one or more security frameworks, especially in regulated environments. Holds or is actively seeking one or more security related certifications, preferably with a focus on cloud technologies or data protection. Proficiency specifying requirements for technical systems, as well as designing, implementing, and operating those systems. Expertise in global IT operations, including an understanding of regulatory and cultural differences encountered when dealing with international peers and customers. Demonstrated competence maintaining email systems and applications on Windows, MacOS & iOS based operating systems. Skill with elements of the O365 services, including hosted and on-prem exchange, Azure Information Protection (AIP), Microsoft Information Protection (MIP), Microsoft 365 Security, Microsoft Defender for Office 365, Microsoft Defender for Endpoint, and related security and compliance features. Basic capabilities with programming or scripting languages. Skill with elements of the O365 services, including hosted and on-prem exchange, Azure Information Protection (AIP), Microsoft Information Protection (MIP), Microsoft 365 Security, Microsoft Defender for Office 365, Microsoft Defender for Endpoint, and related security and compliance features. Understanding of mail technologies from a security perspective including the security risks associated with mail and collaboration tools. Experience deploying and configuring related M365 applications such as OneDrive, Teams, Defender and SharePoint Online Good-to-Have Skills Experience crafting the basic cryptographic controls associated with email protection. Working knowledge of programming or scripting languages such as Powershell Experience with project management workstream leadership, preferably using Agile methodology Deep knowledge of the principles of Data Protection, including availability, integrity, and confidentiality of data. Work Hours This position requires you to work from 2:00pm to 10:00pm IST. Professional Certifications: Systems Security Certified Practitioner (SSCP) or Security+ SANS Certifications Soft Skills: Excellent analytical and troubleshooting skills Highly motivated and able to work effectively under minimal supervision Strong written and verbal communication skills in English Successful management of multiple priorities Effective working with global, virtual teams Team-oriented, placing priority on the successful completion of team goals Thrive What you can expect of us As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. for a career that defies imagination In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us. careers.amgen.com Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Accepted Locations We accept applicants from the US, Canada, and most countries in LATAM and Europe. We are also accepting candidates from some countries in Africa and Asia. For the complete list of accepted locations, click here. This work is 100% remote. Loom Video We have created an Loom video that we highly recommend you watch! Check it out here: Loom Video Overview Join our expert annotation team to create training data for the world's most advanced AI models. No previous AI experience is necessary. You'll get your foot in the door with one of the most prominent players in the AI/LLM space today. We're primarily seeking Swift developers with 3+ years of experience to train large AI language models, helping cutting-edge generative AI models write better frontend code. Projects typically include discrete, highly variable problems that involve engaging with these models as they learn to code. We currently have 200+ roles open! What Will I Be Doing? Evaluating the quality of AI-generated code, including human-readable summaries of your rationale. Building and evaluating React components, hooks, and modern Swiftt solutions. Solving coding problems and writing functional and efficient Swift code. Writing robust test cases to confirm code works efficiently and effectively. Creating instructions to help others and reviewing code before it goes into the model. Engaging in a variety of projects, from evaluating code snippets to developing full mobile applications using chatbots. Pay Rates Compensation rates average at $30/hr and can go up to $50+/hr. Expectations are 15+ hours per week; however, there is no upper limit. You can work as much as you want and will be paid weekly per hour of work done on the platform. Contract Length This is a long-term contract with no end date. We expect to have work for the next 2 years. You can end the contract at any time, but we hope you will commit to 12 months of work. Flexible Schedules Developers can set their own hours. Ideal candidates will be interested in spending 40 hours a week. You will be assigned to projects, so strong performers will adapt to the urgency of projects and stay engaged, but we are incredibly flexible on working hours. You can take a 3-hour lunch with no problem. Instead of tracking your hours, you are paid according to time spent on the platform, calculated in the coding exercises. Interview Process Apply using this Ashby form. If you seem like a good fit, we'll send an async RLHF code review that will take 35 minutes and must be finished within 72 hours of us sending it. You’ll receive credentials to the RLHF platform. We’re doing regular calls to answer any further questions about onboarding, as well as providing a support team at your disposal. You’ll perform a simulated production-level task (RLHF task) on the platform. This will be the final stage, which will ultimately determine your leveling and which project you’ll be assigned. Successful completion of this process provides you with an opportunity to work on projects as they become available. Tech Stack Priorities The current priority for this team is frontend engineers who are well versed in Swift. Required Qualifications 3+ years of experience in a software engineering/software development role. Strong proficiency with Swift and frontend development. Complete fluency in the English language. Ability to articulate complex technical concepts clearly and engagingly. Excellent attention to detail and ability to maintain consistency in writing. Solid understanding of grammar, punctuation, and style guidelines. Nice to Haves: Bachelor’s or Master’s degree in Computer Science or a related field. Hands-on experience with modern Swift frameworks and libraries (e.g., SwiftUI, Combine, Vapor). Familiarity with frontend or UI testing tools in the Apple ecosystem (e.g., XCTest, XCUITest, Snapshot testing). Understanding of state management patterns in Swift, such as Combine, ObservableObject, or Redux-like architectures. Experience working with Swift Package Manager and other modern iOS/macOS tooling. Contributions to the Swift community or notable open-source projects. Strong analytical skills and a creative approach to solving complex UI or architectural problems. Clear and effective communication, particularly when gathering requirements or explaining technical concepts. A passion for continuous learning and staying current with Swift evolution and best practices. Enthusiasm for teaching AI models and a background in technical writing is a big plus! If you're excited about Swift and the future of app development, this is a great opportunity to shape cutting-edge AI technology while applying your expertise in Apple platforms.

Job Summary: We are seeking a skilled M365 Security Engineer to design, implement, and manage security solutions within the Microsoft 365 ecosystem. The ideal candidate will have a strong understanding of Microsoft Defender, Purview, Sentinel, Intune, and Azure AD security to protect organizational data, identities, and cloud workloads. Key Responsibilities: Microsoft 365 Security Administration: Configure and manage security solutions such as Microsoft Defender for Office 365, Defender for Endpoint, Defender for Identity, and Defender for Cloud Apps . Identity & Access Management (IAM): Implement Azure AD security features , including Conditional Access, MFA, Identity Protection, and Privileged Identity Management (PIM) . Security Monitoring & Incident Response: Utilize Microsoft Sentinel for SIEM/SOAR operations, analyze security incidents, and respond to threats. Data Protection & Compliance: Implement Microsoft Purview solutions for DLP, Information Protection, eDiscovery, and Compliance Manager . Endpoint Security & Intune: Secure Windows, macOS, iOS, and Android devices using Microsoft Intune and Endpoint Manager . Threat Hunting & Vulnerability Management: Perform threat hunting, log analysis, and vulnerability assessments to proactively mitigate risks. Security Best Practices & Governance: Develop security policies, conduct risk assessments, and ensure compliance with ISO 27001, GDPR, and HIPAA standards. Collaboration & Automation: Work with IT teams to integrate security automation using PowerShell and Microsoft Graph API . Required Skills & Experience: 1-1.5years of experience in Microsoft 365 Security, Azure Security, or a related role . Hands-on expertise with Microsoft Defender Suite, Azure AD Security, Intune, and Sentinel . Strong knowledge of Zero Trust security model, IAM, RBAC, and compliance frameworks . Proficiency in PowerShell scripting and automation tools . Experience with incident response, threat intelligence, and vulnerability management . Certifications such as MS-500, SC-200, SC-300, SC-400, AZ-500 will be bonus Job Type: Full-time Pay: ₹10,962.78 - ₹25,000.00 per month Benefits: Paid sick time Schedule: Day shift Work Location: In person

About the Role We are looking for a skilled Electron Developer to join our team in building a desktop-based Retail Point of Sale (POS) system . You’ll work closely with our React front-end developers and backend team to create a seamless, cross-platform POS application. This role focuses on the desktop application layer , hardware integration, and bridging frontend and backend communication. Key Responsibilities Build and maintain the desktop POS application using Electron JS . Collaborate with React developers on the frontend and backend engineers on APIs and data flows. Implement features like receipt printing, barcode scanning , and other hardware integrations . Handle local storage (e.g., SQLite , IndexedDB ) and manage offline capabilities. Ensure smooth communication between the UI and backend services via Electron’s main and renderer processes. Package and deploy the desktop app for Windows/macOS/Linux as required. Contribute to code quality, structure, and performance optimizations. Skills Required Strong experience with Electron JS for desktop app development. Proficient in JavaScript/TypeScript , Node.js , and Electron's main/renderer process structure. Understanding of how to bridge web UIs (e.g., React) with desktop app functionality. Experience working with local storage solutions like SQLite . Knowledge of hardware integration (printers, scanners) is a big plus. Familiar with desktop app packaging and deployment tools (e.g., Electron Forge, Electron Builder). Bonus Skills Exposure to React (for collaboration) Experience with offline-first apps or local-sync mechanisms. Familiarity with retail workflows or POS systems. What You’ll Work With A collaborative team of React developers for UI. A dedicated backend team managing business logic and APIs. A project manager/product owner to coordinate features and requirements. Why Join Us? Work on a high-impact, real-world application used by retailers. Supportive team environment that encourages learning and growth . A chance to build a product from the ground up, with input into architecture and implementation. Focused role – no need to handle everything; just contribute your Electron expertise. Job Type: Full-time Pay: ₹400,000.00 - ₹500,000.00 per year Benefits: Health insurance Provident Fund Experience: POS: 2 years (Required) Work Location: In person Application Deadline: 13/06/2025

Accepted Locations We accept applicants from the US, Canada, and most countries in LATAM and Europe. We are also accepting candidates from some countries in Africa and Asia. For the complete list of accepted locations, click here. This work is 100% remote. Loom Video We have created an Loom video that we highly recommend you watch! Check it out here: Loom Video Overview Join our expert annotation team to create training data for the world's most advanced AI models. No previous AI experience is necessary. You'll get your foot in the door with one of the most prominent players in the AI/LLM space today. We're primarily seeking Swift developers with 3+ years of experience to train large AI language models, helping cutting-edge generative AI models write better frontend code. Projects typically include discrete, highly variable problems that involve engaging with these models as they learn to code. We currently have 200+ roles open! What Will I Be Doing? Evaluating the quality of AI-generated code, including human-readable summaries of your rationale. Building and evaluating React components, hooks, and modern Swiftt solutions. Solving coding problems and writing functional and efficient Swift code. Writing robust test cases to confirm code works efficiently and effectively. Creating instructions to help others and reviewing code before it goes into the model. Engaging in a variety of projects, from evaluating code snippets to developing full mobile applications using chatbots. Pay Rates Compensation rates average at $30/hr and can go up to $50+/hr. Expectations are 15+ hours per week; however, there is no upper limit. You can work as much as you want and will be paid weekly per hour of work done on the platform. Contract Length This is a long-term contract with no end date. We expect to have work for the next 2 years. You can end the contract at any time, but we hope you will commit to 12 months of work. Flexible Schedules Developers can set their own hours. Ideal candidates will be interested in spending 40 hours a week. You will be assigned to projects, so strong performers will adapt to the urgency of projects and stay engaged, but we are incredibly flexible on working hours. You can take a 3-hour lunch with no problem. Instead of tracking your hours, you are paid according to time spent on the platform, calculated in the coding exercises. Interview Process Apply using this Ashby form. If you seem like a good fit, we'll send an async RLHF code review that will take 35 minutes and must be finished within 72 hours of us sending it. You’ll receive credentials to the RLHF platform. We’re doing regular calls to answer any further questions about onboarding, as well as providing a support team at your disposal. You’ll perform a simulated production-level task (RLHF task) on the platform. This will be the final stage, which will ultimately determine your leveling and which project you’ll be assigned. Successful completion of this process provides you with an opportunity to work on projects as they become available. Tech Stack Priorities The current priority for this team is frontend engineers who are well versed in Swift. Required Qualifications 3+ years of experience in a software engineering/software development role. Strong proficiency with Swift and frontend development. Complete fluency in the English language. Ability to articulate complex technical concepts clearly and engagingly. Excellent attention to detail and ability to maintain consistency in writing. Solid understanding of grammar, punctuation, and style guidelines. Nice to Haves: Bachelor’s or Master’s degree in Computer Science or a related field. Hands-on experience with modern Swift frameworks and libraries (e.g., SwiftUI, Combine, Vapor). Familiarity with frontend or UI testing tools in the Apple ecosystem (e.g., XCTest, XCUITest, Snapshot testing). Understanding of state management patterns in Swift, such as Combine, ObservableObject, or Redux-like architectures. Experience working with Swift Package Manager and other modern iOS/macOS tooling. Contributions to the Swift community or notable open-source projects. Strong analytical skills and a creative approach to solving complex UI or architectural problems. Clear and effective communication, particularly when gathering requirements or explaining technical concepts. A passion for continuous learning and staying current with Swift evolution and best practices. Enthusiasm for teaching AI models and a background in technical writing is a big plus! If you're excited about Swift and the future of app development, this is a great opportunity to shape cutting-edge AI technology while applying your expertise in Apple platforms.

Accepted Locations We accept applicants from the US, Canada, and most countries in LATAM and Europe. We are also accepting candidates from some countries in Africa and Asia. For the complete list of accepted locations, click here. This work is 100% remote. Loom Video We have created an Loom video that we highly recommend you watch! Check it out here: Loom Video Overview Join our expert annotation team to create training data for the world's most advanced AI models. No previous AI experience is necessary. You'll get your foot in the door with one of the most prominent players in the AI/LLM space today. We're primarily seeking Swift developers with 3+ years of experience to train large AI language models, helping cutting-edge generative AI models write better frontend code. Projects typically include discrete, highly variable problems that involve engaging with these models as they learn to code. We currently have 200+ roles open! What Will I Be Doing? Evaluating the quality of AI-generated code, including human-readable summaries of your rationale. Building and evaluating React components, hooks, and modern Swiftt solutions. Solving coding problems and writing functional and efficient Swift code. Writing robust test cases to confirm code works efficiently and effectively. Creating instructions to help others and reviewing code before it goes into the model. Engaging in a variety of projects, from evaluating code snippets to developing full mobile applications using chatbots. Pay Rates Compensation rates average at $30/hr and can go up to $50+/hr. Expectations are 15+ hours per week; however, there is no upper limit. You can work as much as you want and will be paid weekly per hour of work done on the platform. Contract Length This is a long-term contract with no end date. We expect to have work for the next 2 years. You can end the contract at any time, but we hope you will commit to 12 months of work. Flexible Schedules Developers can set their own hours. Ideal candidates will be interested in spending 40 hours a week. You will be assigned to projects, so strong performers will adapt to the urgency of projects and stay engaged, but we are incredibly flexible on working hours. You can take a 3-hour lunch with no problem. Instead of tracking your hours, you are paid according to time spent on the platform, calculated in the coding exercises. Interview Process Apply using this Ashby form. If you seem like a good fit, we'll send an async RLHF code review that will take 35 minutes and must be finished within 72 hours of us sending it. You’ll receive credentials to the RLHF platform. We’re doing regular calls to answer any further questions about onboarding, as well as providing a support team at your disposal. You’ll perform a simulated production-level task (RLHF task) on the platform. This will be the final stage, which will ultimately determine your leveling and which project you’ll be assigned. Successful completion of this process provides you with an opportunity to work on projects as they become available. Tech Stack Priorities The current priority for this team is frontend engineers who are well versed in Swift. Required Qualifications 3+ years of experience in a software engineering/software development role. Strong proficiency with Swift and frontend development. Complete fluency in the English language. Ability to articulate complex technical concepts clearly and engagingly. Excellent attention to detail and ability to maintain consistency in writing. Solid understanding of grammar, punctuation, and style guidelines. Nice to Haves: Bachelor’s or Master’s degree in Computer Science or a related field. Hands-on experience with modern Swift frameworks and libraries (e.g., SwiftUI, Combine, Vapor). Familiarity with frontend or UI testing tools in the Apple ecosystem (e.g., XCTest, XCUITest, Snapshot testing). Understanding of state management patterns in Swift, such as Combine, ObservableObject, or Redux-like architectures. Experience working with Swift Package Manager and other modern iOS/macOS tooling. Contributions to the Swift community or notable open-source projects. Strong analytical skills and a creative approach to solving complex UI or architectural problems. Clear and effective communication, particularly when gathering requirements or explaining technical concepts. A passion for continuous learning and staying current with Swift evolution and best practices. Enthusiasm for teaching AI models and a background in technical writing is a big plus! If you're excited about Swift and the future of app development, this is a great opportunity to shape cutting-edge AI technology while applying your expertise in Apple platforms.

Provide front-line technical support to end-users, addressing and resolving IT-related issues promptly and professionally. Troubleshoot hardware and software problems, offering remote or on-site assistance as required. Assist in maintaining and upgrading computer systems, servers, and network infrastructure. Monitor and perform routine maintenance tasks to ensure system stability and security. Install, configure, and update software applications, including operating systems and business software. Ensure software licenses are properly managed and adhered to. · Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent workProficiency in common operating systems (Windows, macOS) and office software. · Familiarity with network and security concepts. · Ability to work independently and as part of a team. · Adept at multitasking and managing priorities in a dynamic environment. experience Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Shift: Day shift Ability to commute/relocate: Piplod, Surat, Gujarat: Reliably commute or planning to relocate before starting work (Required) Experience: IT Engineer: 2 years (Preferred) Work Location: In person

Accepted Locations We accept applicants from the US, Canada, and most countries in LATAM and Europe. We are also accepting candidates from some countries in Africa and Asia. For the complete list of accepted locations, click here. This work is 100% remote. Loom Video We have created an Loom video that we highly recommend you watch! Check it out here: Loom Video Overview Join our expert annotation team to create training data for the world's most advanced AI models. No previous AI experience is necessary. You'll get your foot in the door with one of the most prominent players in the AI/LLM space today. We're primarily seeking Swift developers with 3+ years of experience to train large AI language models, helping cutting-edge generative AI models write better frontend code. Projects typically include discrete, highly variable problems that involve engaging with these models as they learn to code. We currently have 200+ roles open! What Will I Be Doing? Evaluating the quality of AI-generated code, including human-readable summaries of your rationale. Building and evaluating React components, hooks, and modern Swiftt solutions. Solving coding problems and writing functional and efficient Swift code. Writing robust test cases to confirm code works efficiently and effectively. Creating instructions to help others and reviewing code before it goes into the model. Engaging in a variety of projects, from evaluating code snippets to developing full mobile applications using chatbots. Pay Rates Compensation rates average at $30/hr and can go up to $50+/hr. Expectations are 15+ hours per week; however, there is no upper limit. You can work as much as you want and will be paid weekly per hour of work done on the platform. Contract Length This is a long-term contract with no end date. We expect to have work for the next 2 years. You can end the contract at any time, but we hope you will commit to 12 months of work. Flexible Schedules Developers can set their own hours. Ideal candidates will be interested in spending 40 hours a week. You will be assigned to projects, so strong performers will adapt to the urgency of projects and stay engaged, but we are incredibly flexible on working hours. You can take a 3-hour lunch with no problem. Instead of tracking your hours, you are paid according to time spent on the platform, calculated in the coding exercises. Interview Process Apply using this Ashby form. If you seem like a good fit, we'll send an async RLHF code review that will take 35 minutes and must be finished within 72 hours of us sending it. You’ll receive credentials to the RLHF platform. We’re doing regular calls to answer any further questions about onboarding, as well as providing a support team at your disposal. You’ll perform a simulated production-level task (RLHF task) on the platform. This will be the final stage, which will ultimately determine your leveling and which project you’ll be assigned. Successful completion of this process provides you with an opportunity to work on projects as they become available. Tech Stack Priorities The current priority for this team is frontend engineers who are well versed in Swift. Required Qualifications 3+ years of experience in a software engineering/software development role. Strong proficiency with Swift and frontend development. Complete fluency in the English language. Ability to articulate complex technical concepts clearly and engagingly. Excellent attention to detail and ability to maintain consistency in writing. Solid understanding of grammar, punctuation, and style guidelines. Nice to Haves: Bachelor’s or Master’s degree in Computer Science or a related field. Hands-on experience with modern Swift frameworks and libraries (e.g., SwiftUI, Combine, Vapor). Familiarity with frontend or UI testing tools in the Apple ecosystem (e.g., XCTest, XCUITest, Snapshot testing). Understanding of state management patterns in Swift, such as Combine, ObservableObject, or Redux-like architectures. Experience working with Swift Package Manager and other modern iOS/macOS tooling. Contributions to the Swift community or notable open-source projects. Strong analytical skills and a creative approach to solving complex UI or architectural problems. Clear and effective communication, particularly when gathering requirements or explaining technical concepts. A passion for continuous learning and staying current with Swift evolution and best practices. Enthusiasm for teaching AI models and a background in technical writing is a big plus! If you're excited about Swift and the future of app development, this is a great opportunity to shape cutting-edge AI technology while applying your expertise in Apple platforms.

Our technology services client is seeking multiple Anti Spam Support Engineer to join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role: Role: Anti Spam Support Engineer Mandatory Skills : Phishing, Threat Attack, Cyber Security Experience: 3 to 5 Years Location : Hyderabad Notice Period : Immediate to 15 Days Job Description: Key Responsibilities Conduct email analysis and reverse engineer to identify and mitigate threats. Perform static and dynamic analysis Analyze network traffic and develop heuristic signatures to detect malicious activities. Investigate security incidents, including data breaches, system intrusions, and policy violations. Collaborate with cross-functional teams to improve detection capabilities and response. Develop and implement incident response plans and coordinate incident investigations. Classify, Maintain and update real-time block lists and URL block lists. Write and review regular expressions for phish, spam and fraud detection. Perform URL and email grading to assess and categorize potential threats. Engage in security response activities to address and resolve security incidents. Conduct threat hunting to proactively identify and address potential detection gaps. Basic Qualifications Bachelor's or Master's degree in Computer Science, Computer Engineering, Information Security, or a related field. Strong understanding of computer security, network architecture, and threat landscape. Familiarity with operating systems internals (Windows, MacOS, Linux, Android, iOS). Strong knowledge of networking concepts and OSI layers. Understanding of enterprise IT architecture, operating systems, and file systems. Excellent analytical skills and ability to identify patterns and trends. Strong research skills and ability to analyze and present complex data. Good logical reasoning and deep analytical skills. Good communication skills and attention to detail. Ability to perform well under stress, particularly in critical response situations. Basic qualities of a researcher, including curiosity, persistence, and attention to detail. Technical Skills Threat Analysis and Incident Response: Ability to analyze email threats, identify indicators of compromise (IOCs), and respond to incidents promptly. Phishing Detection and Mitigation: Expertise in identifying and mitigating phishing attacks, including spear-phishing and whaling. Malware Analysis: Skills in analyzing email-borne malware, understanding its behavior, and developing countermeasures. Cryptography: Knowledge of encryption techniques to secure email communications and protect sensitive data. Network Security: Understanding of network protocols and security measures to detect and prevent email-based attacks. Programming and Scripting: Proficiency in languages like Kusto, Python, PowerShell, or Bash for automating security tasks and analyzing email logs. Regulatory Compliance: Familiarity with regulations such as GDPR, HIPAA, and others that impact email security practices. Tools Secure Email Gateways (SEGs): Tools like Microsoft Defender for Office, Proofpoint, Mimecast, or Barracuda to filter and block malicious emails. Email Encryption Tools: Solutions like PGP (Pretty Good Privacy) or S/MIME (Secure/Multipurpose Internet Mail Extensions) for encrypting email content. Threat Intelligence Platforms: Tools other than VirusTotal, MX Tool box like ThreatConnect or Recorded Future to gather and analyze threat intelligence data. Sandboxing Solutions: Tools like Windows Sandbox, FireEye or Palo Alto Networks WildFire to safely analyze suspicious email attachments. Anti-Phishing Tools: Solutions like PhishMe or Cofense to detect and respond to phishing attempts. Security Information and Event Management or Incident Response Tools If you are interested, share the updated resume to sushmitha.r@s3staff.com Show more Show less

Role Description Job Title: Specialist I - Information Security | Vulnerability Management - Subject Matter Expert (SME) Location:, Hyderabad,Chennai,Bangalore,Trivandrum,Cochin Experience: 7-9 years Company: CyberProof, A UST Company About CyberProof CyberProof is a leading cyber security services and platform company dedicated to helping customers react faster and smarter to security threats. We enable enterprises to create and maintain secure digital ecosystems through automation, threat detection, and rapid incident response. As part of the UST family, we are trusted by some of the world’s largest enterprises. Our Security Operations Group is composed of a global team of highly skilled cyber security professionals, with our tier 3-4 expertise rooted in Israeli Intelligence. Job Summary We are seeking a highly experienced and knowledgeable Subject Matter Expert (SME) to join our Vulnerability Management team. The ideal candidate will possess deep expertise in cybersecurity, particularly in vulnerability management processes, tools, and best practices. This role demands strong analytical skills, excellent communication, and a proactive approach to security risk mitigation. Key Responsibilities Lead and manage the vulnerability management program end-to-end. Conduct vulnerability assessments and penetration testing. Use tools like Qualys VMDR, MS Defender, and CrowdStrike to detect, analyze, and report vulnerabilities. Create dashboards and detailed reports with actionable recommendations. Prioritize vulnerabilities based on business risk and exploitability. Collaborate with technical teams for remediation planning and execution. Stay current with emerging threats, trends, and technologies. Deliver training on vulnerability management processes and tools. Support incident response efforts with expertise in vulnerability exploitation and mitigation. Ensure compliance with security frameworks and regulatory standards. Skills Must-Have Skills: Minimum 7 years of experience in Cybersecurity with a focus on Vulnerability Management. Hands-on experience with Rapid7, Tenable . In-depth understanding of cybersecurity threats, vulnerabilities, and risk prioritization. Strong knowledge of operating systems: Windows, Linux, macOS. Excellent communication and reporting skills. Knowledge of network protocols, architectures, and security configurations. Familiarity with patch management and risk assessment methodologies. Good-to-Have Skills Experience with MS Defender, and CrowdStrike , or cloud security tools. Scripting and automation experience (e.g., Python, PowerShell). Relevant certifications such as CISSP, CEH, OSCP, etc. Knowledge of compliance standards (e.g., NIST, ISO 27001, GDPR). Show more Show less

Provide front-line technical support to end-users, addressing and resolving IT-related issues promptly and professionally. Troubleshoot hardware and software problems, offering remote or on-site assistance as required. Assist in maintaining and upgrading computer systems, servers, and network infrastructure. Monitor and perform routine maintenance tasks to ensure system stability and security. Install, configure, and update software applications, including operating systems and business software. Ensure software licenses are properly managed and adhered to. · Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent workProficiency in common operating systems (Windows, macOS) and office software. · Familiarity with network and security concepts. · Ability to work independently and as part of a team. · Adept at multitasking and managing priorities in a dynamic environment. experience Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Shift: Day shift Ability to commute/relocate: Piplod, Surat, Gujarat: Reliably commute or planning to relocate before starting work (Required) Experience: IT Engineer: 2 years (Preferred) Work Location: In person

JOB DESCRIPTION The L2 Desktop Support Engineer is responsible for delivering advanced technical support for desktop and end-user computing environments. This role involves both local and remote support, handling escalated issues from L1 support, responding to inbound requests, and documenting all actions and resolutions within the ticketing system. The engineer will work closely with end-users to resolve complex hardware, software, and application issues, and will liaise with supervisors to ensure consistent operations across shifts. The role includes break/fix services, advanced fault diagnosis and resolution, and the ability to troubleshoot across a variety of platforms and applications. The engineer should be capable of performing desktop repairs, component upgrades, and software reinstallation in accordance with client standards. Key Responsibilities: Provide L2-level technical support for hardware, software, and application-related issues. Troubleshoot and resolve advanced technical problems using diagnostic tools and software. Perform hardware replacements, upgrades, and warranty repairs for HP, Dell, and Lenovo devices. Utilize and update ticketing systems to track and document issue resolution steps. Support and resolve issues with Windows, macOS, iOS, and Android platforms. Provide best-effort support for client-specific and standard applications including Microsoft Office and antivirus tools. Follow detailed technical documentation and knowledge articles to ensure accurate resolutions. Collaborate with L1 support and other technical teams to escalate and resolve complex issues. Assist with IT asset and inventory management, including daily, weekly, and monthly reporting on IT stock. Maintain strong customer service skills through effective verbal and written communication. Provide input into process improvement and contribute to team knowledge sharing. REQUIREMENTS Experience: 3+ years in desktop or end-user IT support, with progressive experience in L2 support roles. Certifications: CompTIA A+ or equivalent experience; OEM certifications for HP, Dell, and Lenovo are preferred. Technical Skills: Proficient in Windows OS installation, configuration, and troubleshooting. Familiar with macOS, iOS, and Android support. Strong knowledge of Microsoft Office and enterprise software troubleshooting. Familiarity with warranty hardware repair processes including parts ordering and returns. Understanding of common inventory management principles and asset tracking tools. Soft Skills: Strong analytical and problem-solving abilities. Excellent verbal and written communication skills in English. Conversational proficiency in the local language. High attention to detail and ability to prioritize tasks in a dynamic environment. Strong sense of customer service and professionalism. Show more Show less

About Us: Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS. We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more. Based in SF and Hyderabad, we are a young, fast-moving team on a mission to build AI for Good, driving innovation and positive societal impact. We are seeking an experienced IT Support Specialist to provide technical support and ensure the smooth functioning of our IT infrastructure. You will troubleshoot hardware/software issues and assist our teams with technical queries. Key Responsibilities: Provide technical support to internal teams and resolve IT issues promptly. Install, configure, and maintain hardware and software systems. Monitor and maintain system performance and security. Required Qualifications: 2+ years of experience in IT support or a similar role. Strong knowledge of operating systems (Windows, macOS, Linux) and networking. Familiarity with troubleshooting hardware and software issues. Why Join Us? Competitive pay (₹1200/hour). Flexible hours. Remote opportunity. NOTE: Pay will vary by project and typically is up to Rs. 1200 per hour (if you work an average of 3 hours every day - that could be as high as Rs. 108K per month) once you clear our screening process. Shape the future of AI with Soul AI! Show more Show less

Our technology services client is seeking multiple Anti Spam Support Engineer to join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role: Role: Anti Spam Support Engineer Mandatory Skills : Phishing, Threat Attack, Cyber Security Experience: 8-12 Years Location : Hyderabad Notice Period : Immediate to 15 Days Job Description: Key Responsibilities Conduct email analysis and reverse engineer to identify and mitigate threats. Perform static and dynamic analysis Analyze network traffic and develop heuristic signatures to detect malicious activities. Investigate security incidents, including data breaches, system intrusions, and policy violations. Collaborate with cross-functional teams to improve detection capabilities and response. Develop and implement incident response plans and coordinate incident investigations. Classify, Maintain and update real-time block lists and URL block lists. Write and review regular expressions for phish, spam and fraud detection. Perform URL and email grading to assess and categorize potential threats. Engage in security response activities to address and resolve security incidents. Conduct threat hunting to proactively identify and address potential detection gaps. Basic Qualifications Bachelor's or Master's degree in Computer Science, Computer Engineering, Information Security, or a related field. Strong understanding of computer security, network architecture, and threat landscape. Familiarity with operating systems internals (Windows, MacOS, Linux, Android, iOS). Strong knowledge of networking concepts and OSI layers. Understanding of enterprise IT architecture, operating systems, and file systems. Excellent analytical skills and ability to identify patterns and trends. Strong research skills and ability to analyze and present complex data. Good logical reasoning and deep analytical skills. Good communication skills and attention to detail. Ability to perform well under stress, particularly in critical response situations. Basic qualities of a researcher, including curiosity, persistence, and attention to detail. Technical Skills Threat Analysis and Incident Response: Ability to analyze email threats, identify indicators of compromise (IOCs), and respond to incidents promptly. Phishing Detection and Mitigation: Expertise in identifying and mitigating phishing attacks, including spear-phishing and whaling. Malware Analysis: Skills in analyzing email-borne malware, understanding its behavior, and developing countermeasures. Cryptography: Knowledge of encryption techniques to secure email communications and protect sensitive data. Network Security: Understanding of network protocols and security measures to detect and prevent email-based attacks. Programming and Scripting: Proficiency in languages like Kusto, Python, PowerShell, or Bash for automating security tasks and analyzing email logs. Regulatory Compliance: Familiarity with regulations such as GDPR, HIPAA, and others that impact email security practices. Tools Secure Email Gateways (SEGs): Tools like Microsoft Defender for Office, Proofpoint, Mimecast, or Barracuda to filter and block malicious emails. Email Encryption Tools: Solutions like PGP (Pretty Good Privacy) or S/MIME (Secure/Multipurpose Internet Mail Extensions) for encrypting email content. Threat Intelligence Platforms: Tools other than VirusTotal, MX Tool box like ThreatConnect or Recorded Future to gather and analyze threat intelligence data. Sandboxing Solutions: Tools like Windows Sandbox, FireEye or Palo Alto Networks WildFire to safely analyze suspicious email attachments. Anti-Phishing Tools: Solutions like PhishMe or Cofense to detect and respond to phishing attempts. Security Information and Event Management or Incident Response Tools If you are interested, share the updated resume to mukesh.s@s3staff.com Show more Show less

Company Overview Pinnacle Infotech values inclusive growth in an agile, diverse environment. With 30+ years of global experience, 3,400+ experts completed 15,000+ projects across 43+ countries for 5,000+ clients. Join us for rapid advancement, cutting-edge training, and impactful global projects. Embrace E.A.R.T.H. values, celebrate uniqueness, and drive swift career growth with Pinnaclites! Website: https://pinnacleinfotech.com/ Job Title: IT Help Desk Analyst Location: Durgapur Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Experience: 1-2 years of experience in IT help desk or technical support role. Department: IT Support / IT Services Reports To: IT Manager / IT Head Employment Type: Full-time Job Summary: We are looking for a skilled IT Help Desk Analyst to provide technical support and ensure the smooth operation of IT systems across the organization. This role involves troubleshooting complex issues and assisting users with IT-related challenges. Key Responsibilities: Provide Level 1 and Level 2 technical support to end-users. Troubleshoot and resolve advanced hardware and software issues. Manage user accounts, permissions, and Active Directory configurations. Support IT infrastructure, including networks, servers, and cloud applications. Assist with system upgrades, patches, and security updates. Document incidents, solutions, and standard operating procedures. Train end-users on software tools and best practices. Collaborate with IT teams on projects and system improvements. Requirements: 1-2 years of experience in an IT help desk or technical support role. Strong knowledge of Windows and macOS environments, Office 365, and remote support tools. Experience with networking (DNS, DHCP, TCP/IP) and troubleshooting VPNs. Familiarity with ticketing systems (e.g., Jira,ServiceNow, Zendesk). Strong analytical and troubleshooting skills. Interested candidates, please share your resume at sunitas@pinnacleinfotech.com Show more Show less

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft Intune Good to have skills : Workplace Technology Solutions, Apple macOS Management Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As Senior Intune Administrator / Intune Architect you will be a responsible Architect and implement enterprisewide Intune strategies, lead security hardening, and drive automation at scale. Roles & Responsibilities: - Design and implement enterprisewide Intune solutions. - Architect Zero Trust security models integrating Conditional Access and Defender for Endpoint. - Lead Windows Autopilot deployment strategies. - Automate endpoint management using PowerShell, Microsoft Graph API, and Logic Apps. - Troubleshoot complex Intune and securityrelated issues. - Develop compliance reports and align policies with regulatory frameworks. - Provide mentorship to junior administrators and work with IT leadership. Professional & Technical Skills: - Expert knowledge of Intune, Autopilot, Conditional Access, and Defender for Endpoint. - Strong experience in security hardening, compliance, and enterpriselevel endpoint management. - Advanced automation using PowerShell, Microsoft Graph API, and Logic Apps. - Strong understanding of Zero Trust security frameworks and IAM integration. - Leadership and mentorship abilities. - Strategic thinking and decisionmaking. - Strong communication and stakeholder management. - Ability to align technical solutions with business objectives. Additional Information: - The candidate should have a minimum of 5 years of experience in Microsoft Intune - This position is based at our Gurugram office - A 15 years full-time education is required - MD102 + Microsoft Certified: enterprise Administrator Expert (Must) - ITIL v4 15 years full time education Show more Show less

Position Summary Technology Support Analyst(French)-Deloitte Support Services India Private Limited Deloitte believes in its diverse talent. That is why only the BEST choose to be at Deloitte. Technology Team differentiates itself from other Call Centers. The work culture encourages high performance in delivering distinctive service, and the Rewards and Recognition programs encourage taking initiative. Technology Team expects people to work with minimum supervision, think out of the box, make quick decisions, provide attention to detail and be ready for change. Work you’ll do To assist Deloitte employees with technology problems over the phone in a timely manner so that they can perform their job and be productive for the firm. It might involve either direct resolution of the problem or escalation to another team as the case may be. Our customers have a high expectation that you will be able to resolve their issue on the call, but they recognize that there are some issues that can only be resolved by teams outside the CallCenter. Our customers are very computer literate, and accuracy of information is a high priority. Should have basic knowledge about computer software and hardware. Good to have knowledge on Microsoft Technologies such Outlook 2016, Office 365 and Office 2016, working and troubleshooting experience of Hybrid Environment of On Prem and Exchange Online. Good to have knowledge on Active Directory such password reset, Account management, Mailbox and DL management. Good to have experience in working on MS Teams, One Note and One Drive for Business, knowledge of Windows Azure functionality for Mobile Device Management will be added advantage Should have Knowledge on Microsoft Skype for Business technologies to setup Skype meeting Ad-hoc or planned. Exceptional knowledge of performance optimization of Windows laptops, including reconfiguration, maintenance and/or upgrades Should possess most updated Knowledge Smartphone OS such as Android and iOS, Email sync on PDA, Hotspot configuration and troubleshooting Should provide technical resolution or troubleshooting to the Customers for laptop, printer, MFD and other hardware peripherals Good Knowledge of Networking and Internet connectivity issues for desktop & portable systems is a must All applicants must be flexible to work in a 24/7 schedule with split shifts, split week offs and weekend working Should be extremely flexible to support our customers from multiple time zones Excellent verbal and written communication. Analyze and resolve incidents and service requests regarding use of application software or hardware. Document every incident and support request in the CRM tool and ensure the tickets are closed or escalated as appropriate. Should stay informed about ongoing issues/outages, changes in environment that are communicated via email and other channels regularly. Create a positive customer support experience and build strong relationships through deep problem understanding with a consummately professional attitude. Should be a self-motivated achiever who gains satisfaction from providing excellent customer service. Should be a quick learner and team player. Meet key performance indicators like Customer Satisfaction Survey scores, Contact Quality, First Call Resolution, and Schedule Adherence and participate in individual/group coaching sessions. Adheres to Code of Ethics, Vision, Mission and Core Values. The team Our team culture is collaborative and encourages team members to take initiative and seek on-the-job learning opportunities. Our professionals are committed to excellence and to enhancing the trust of our clients. Quality is our top priority, and by focusing on innovation, we continue to raise the bar on quality and deliver greater value to our clients . Qualifications Required: Any Graduate Excellent written, verbal, listening, analytical skills. Easily grasp and communicate complex ideas. Excellent problem-solving skills. Knowledge of MS Office 2010, 2013 including Outlook. Knowledge of computer hardware and software. Knowledge of Operating Systems like Windows 10 and MacOS. Knowledge of network and internet. Location : HYD & BLR How You’ll Grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. #EAG-Core Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 302284 Show more Show less

Strong Java developer with below mandatory skills 5+ yrs experience as a developer working on large, distributed systems 10+ yrs development in any language, 4 most recent years in Java developing server-side applications Expert level understanding of core Java Demonstrable expertise with Spring, Spring Boot and development of RESTful/JSON web services in a micro-service architecture Demonstrable expertise with JUnit, Mockito, Assert-J Expert level experience with messaging frameworks such as JMS and ActiveMQ Demonstrable expertise with Agile and Test Driven Development Expert level experience with Relational and NoSQL databases Expert level experience with database access using Spring JDBC template, JPA, Hibernate (against SQL Server, preferred but not required) Proficient understanding of in-memory distributed data storage systems like memcache, ehcache, Hazelcast Proficient in MacOS, Unix, and Linux Show more Show less