1287 Macos Jobs - Page 15

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team The Corporate Technology (CorpTech) Services team is a strategic support partner to all Stripes, in office and remote. We ensure the successful operation of new hires, account off-boards and critical business systems with a global team. We’re looking for a IT Helpdesk & Support Engineer to join the APAC CorpTech Services team to provide in-person, thoughtful and individualized support for all Stripes. Stripe is looking for individuals who can work in a fast paced environment and work autonomously to deliver team oriented results. What you’ll do You’ll be responsible for providing technical assistance and support related to computer systems, hardware, and software. Respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. In-person support is required as well as setting up desks and managing/auditing peripherals. Responsibilities Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person, email, Slack or ticketing system. Provide in-person IT HelpDesk assistance to Stripe employees, contingent workers, and vendors. Walk customers through problem-solving processes and follow up to ensure issues have been resolved. Run diagnostic programs to resolve problems as well as troubleshoot IT scripts, systems, or automation Support and maintain critical SaaS tools (Google Workspace, Slack, Zoom, JIRA, Confluence, Dropbox, etc.) Troubleshoot Stripe-provided hardware (macOS, Chrome OS, iOS, peripherals) Facilitate the provisioning of Stripe laptops for new hire on-boarding and fleet upgrades Assist with new hire onboarding and training curriculum Update, and maintain detailed external and internal IT documentation Onboard and support third-party vendors and/or contractors Contribute to shared global IT off-boarding tasks and responsibilities Maintain and provide technical assistance with all office technology (printers, Zoom Rooms, room schedulers, and more). Own IT asset management and ensure accurate and actionable records are kept of required equipment. Promote best practices as established by IT and escalate inquiries as necessary to the IT Systems and Infrastructure team. Create and update technology documentation for internal IT teams and for Scale employees. Who you are You have the ability to take initiative on tickets and contribute to project design and implementation. You are skilled at writing, updating and maintaining technical documentation and sending directed communications. You are comfortable working as an individual contributor on a global team that is driving towards a common goal. You will best succeed in this role by leading on things you are passionate about while supporting others in their passion. You love problem solving and collaborating with others to provide world class support. Being the best fit for this position means you are both humble and confident. You strive towards excellence but understand your limitations and don’t hesitate to ask for help when needed. We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum Requirements Possess 2+ years of experience in IT HelpDesk experience Possess strong working knowledge of Apple systems and software Possess strong working knowledge of Google Workspace, Slack, Zoom, JIRA, Confluence, Dropbox, or similar cloud providers Possess strong working knowledge of Atlassian systems (JIRA and Confluence) Possess understanding of script execution and troubleshooting (ex: Ruby, Bash, Python) Possess working knowledge of imaging/endpoint management tools (DEP, Munki, Chef, JSS) Able to independently manage and prioritize workload and projects Possess outstanding interpersonal and communication skills Is empathetic, humble, and possess a strong focus on customer service In-office expectations Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. Pay and benefits Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally.

Our Mission Healthcare should work for patients, but it doesnt. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdocs mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 17 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on Our Mission As a Technical Support Specialist, you’ll be responsible for providing exceptional technical support to Zocdoc staff both remotely and on-site. You will be a key resource to all teams for technical requests and questions. You will proactively help to drive service delivery and improve IT Support products and services. Our office is located in Koregaon Park and we are looking for candidates who can work from office all 5 days in the night shift (6pm-3am IST). You’ll enjoy this role if you are Passionate about providing great customer experience A problem solver; you enjoy solving complex problems Excited about learning new technologies Excited to use technology to enhance the consumer experience A self starter and have an entrepreneurial mindset Your day to day is Working within the IT Support Team to provide excellent customer service, effective response times and expert insights into general and sometimes complex support issues Provide first- and second-level support for network-related issues (LAN, WAN, Wi-Fi, VPN, etc.) Monitor and troubleshoot network performance, connectivity, and hardware (routers, switches, firewalls) Assist in configuring and maintaining network devices, including IP addressing and VLAN setups Escalate complex issues to senior network engineers or external vendors as needed Supporting on-site/remote desktop computing issues (PCs/Macs) as well as submitting repair requests to manufacturers for damaged machines Providing basic support and assistance for Zocdoc users in relation to a variety of software applications and hardware systems Ensuring quality of service guidelines for dealing with customers, completing services, and overall customer satisfaction are adhered to Assisting other IT support staff with operational procedures and troubleshooting issues Creating and maintaining detailed documentation for systems and processes managed by the Enterprise IT team, for both end-users and other IT staff Communicating promptly throughout the ticket lifecycle to maintain a high level of client satisfaction by responding promptly to client requests according to published SLAs Performing IT support tasks such as desk setups, inventory counts, organizing, audits, meeting room setups, etc. and other duties as assigned Systems administration of core IT services (on-prem and SaaS), including process automation, configurations, and improvements within these tools Hardware and software asset management Staff onboarding and off-boarding, including machine imaging and account creation/configuration You’ll be successful in this role if you have Bachelor’s degree in Computer Science or related field or a mixture of IT-related certifications and relevant experience 2+ years experience in a progressively responsible technical support or helpdesk role Strong customer service background Experience in Google Workspace admin Experience with AzureAD, Intune Endpoints Ability to identify common user experience issues and analyze root causes, delivering and implementing viable solutions at scale Experience with some of the following: G Suite Apps, JIRA, Confluence, Slack, and Bettercloud On-site and remote desktop troubleshooting skills for PC and Mac, software and hardware Proficiency with MS Windows domain environment (Windows Server, Active Directory, LDAP, DHCP, license management, workstation imaging, access controls) Proficiency with Single Sign-On and Multi-Factor authentication Familiar with JAMF/JSS Suite Scripting experience (BASH, PowerShell, or similar) Benefits An incredible team of smart and supportive people A competitive compensation package, including attractive medical insurance Amazing perks – think catered lunch every day, Ping Pong, etc. Daycare reimbursement The chance to create a better healthcare experience for millions of patients! Corporate wellness programs with Headspace Cellphone and wifi reimbursement Competitive parental leave Sabbatical leave (over 5 years) Annual sponsored health check-ups Sponsored counseling and therapy via Betterlyf Competitive PTO Zocdoc is certified as a Great Place to Work 2022-2025

About the Company :- JS TechAlliance Consulting Private limited is a global IT solutions company that provides full-cycle services in the areas of software development, web-based enterprise solutions, mobile application design, and portal development. We combine solid business domain experience, technical expertise, profound knowledge of industry trends, and a quality-driven delivery model to offer progressive end-to-end web solutions. Our goal is to provide specialized mobile software and web business solutions while providing business consulting to our clients. Our team of Android/iOS/J2EE/Web professionals has rich IT experience and a better capability to understand your business world. About the Role:- We are seeking a talented and passionate Flutter Developer to join our development team. In thisrole, you will be responsible for designing, developing, and maintaining cross-platform applicationsusing Flutter for mobile (iOS and Android), web, and desktop (Windows/macOS/Linux)platforms. You will work closely with product managers, designers, and other engineers to deliverexceptional user experiences that run seamlessly across devices. Key Responsibilities 1.Develop and maintain high-performance, reusable, and reliable Flutter code for cross-platform applications. 2.Build adaptive and responsive UIs for various platforms (mobile, web, desktop). 3.Integrate RESTful APIs and third-party services into applications. 4.Ensure the best possible performance, quality, and responsiveness of the applications. 5.Collaborate with UI/UX designers and backend developers to define and deliver new features. 6.Write unit, widget, and integration tests to ensure code quality. 7.Participate in code reviews, sprint planning, and other Agile processes. QualificationsMust-Have: 1.3+ years of experience in software development, with at least 2 years using Flutter/Dart. 2.Strong portfolio of Flutter apps published on the App Store, Google Play, web or desktop. 3.Proficiency in building responsive and adaptive UI across devices and screen sizes. 4.Hands-on experience in integrating backend services and APIs. 5.Experience working with cross-platform state management libraries (e.g., Provider, Riverpod,Bloc). 6.Strong knowledge of mobile architectures and app lifecycle. 7.Familiarity with Git and version control practices. 8.Ability to write clean, maintainable, and well-documented code.Nice to Have (Preferred): 9.Experience with Kotlin Multiplatform (KMM). 10.Familiarity with native development (Android/iOS) and platform channel integration. Qualifications : - Bachelor's degree in Computer Science (or related field) Expertise in Object Oriented Design, Database Design, and XML Schema Experience with Agile or Scrum software development methodologies Ability to multi-task, organise, and prioritise work. Experience: 3+ Years experience Job Location: Indore (Onsite) Joining: Immediate (prefer less than 15 days Notice Period) Share Resume :- hr@jstechalliance.com or can contact here - Call : 0731-3122400 [*Ask for Anjali (HR Department) ]* WhatsApp : 8224006397 Job Type: Full-time Pay: ₹11,851.15 - ₹55,146.14 per month Ability to commute/relocate: Vijay Nagar, Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Immediate Joiner Have you worked on Kotlin and JAVA? How many years of experience do you have with Native Android or IOS? How many years of experience do you have with Flutter for Web and Desktop? How many years of experience do you have with Kotlin Multi Platform (KMM)? What is your current location? Education: Bachelor's (Required) Experience: Flutter: 3 years (Required) Language: English (Required) Work Location: In person

About: Xemplar Insights Xemplar is a US-based software and solutions company specializing in customer engagement and risk management software, leveraging AI/ML, GPT, Mobile, Web, and Cloud technologies. Our clients are primarily in the insurance and financial services sectors in the US and Europe. As part of our dynamic team, you will work in a fast-paced, innovative environment with exceptionally talented individuals. You will be involved in product development and implementation for P&C insurance clients and large commercial businesses, delivering solutions that improve customer engagement, business growth, and risk management. We’re seeking a proactive IT Operations specialist to join our team and oversee IT infrastructure, endpoint security, and user support. This hands-on role involves managing firewalls (FortiGate, Cisco ASA), VPNs, and remote access; administering Windows Server environments (AD, Group Policy, DNS, DHCP) alongside support for Windows, Linux, and macOS. You’ll also be responsible for system monitoring, backups, troubleshooting hardware and OS issues, maintaining documentation, collaborating with vendors, and ensuring compliance and uptime across our IT landscape. Must have skills • Firewall & VPN configuration – Cisco ASA, FortiGate • Network Monitoring & Troubleshooting – Wireshark, SNMP, packet capture • Active Directory, DNS & DHCP Admin – domain services • Soft Skills – Analytical thinking, communication, teamwork Nice to have skills • Cloud Networking – AWS/Azure VPCs or hybrid setups (hands‑on) • Automation/Scripting – Python, Ansible (task automation) • SDN/SD-WAN & Virtualization – VMware, SDN (practical exposure) • Security Protocols – IDS/IPS, SSL/TLS, IPsec (implementation basics) Job Responsibilities • Configure and troubleshoot LAN/WAN connectivity and related networking issues. • Manage and support firewalls (e.g., FortiGate, Cisco ASA), VPNs (IPsec, SSL), and secure remote access solutions. • Administer Windows Server environments (2016/2019), including Active Directory, Group Policy, DNS, DHCP. • Monitor and support corporate Wi‑Fi infrastructure, including routers and access points. • Provide end-user support and troubleshooting on Windows 10/11, Ubuntu Linux, and macOS for network-related issues. • Perform network monitoring, traffic analysis (Wireshark), performance tuning, and incident response. • Maintain network documentation, topology diagrams, and follow change-control processes. • Coordinate with IT support teams and escalate infrastructure issues effectively. • Work with cloud-based services (AWS/Azure) to integrate or extend on-premise networks. • Perform basic laptop hardware diagnostics (RAM, storage, battery, fan) and OS-level troubleshooting on Windows, Linux, macOS. • Replace common hardware components and check Device Manager for driver/failure notifications. Required Skills: • 4–6 years in network or systems engineering roles. • Hands-on experience with Cisco and/or Fortinet networking gear. • Firewall & VPN configuration (Fortinet, Cisco ASA). • Active Directory, Group Policy, DNS, DHCP administration. • Proficiency with Windows Server 2016/2019; Linux (Ubuntu); macOS troubleshooting. • Network monitoring and packet capture tools (e.g., Wireshark). • Familiarity with cloud networking (AWS/Azure) and hybrid connectivity. • Solid documentation and communication skills; teamwork oriented. Educational Qualifications: • Engineering graduate or B. Tech with relevant major subjects like Computer Science Years of Experience: 4 to 6 years Location: Hyderabad Mode of work: 5 days work from office

Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work®! Yext is seeking an IT Support Analyst to help support all aspects of Yext's office and SaaS infrastructure. Our IT organization provides an exciting mix of technologies to empower all of our employees with the best tools available. Help us provide robust and innovative solutions to our rapidly growing user base. If you are interested in being an integral part of the daily technical operations of a high-growth company, this is the right opportunity for you. This role is fully on-site in our Hyderabad, India office What You'll Do Resolving level 1 Helpdesk tickets in a timely manner for the 1300+ employees at Yext. Own and maintain the User Life Cycle Management for all new hires/existing employees and departure employees. Administer and troubleshoot Yext's suite of Enterprise SaaS applications, such as G Suite (Google Apps), OKTA, Salesforce, Jira, Slack, MS Intune and Jamf, Asset Management,Amazon web services, etc. Configure/troubleshoot MacOS and Windows hardware Maintaining/updating images for Mac and Window machines, including Hardware inventory and peripherals Manage the Asset life cycle including procurement, upgrades and retiring the asset Provide on-site or remote assistance including the setting up of computer hardware systems, installing and upgrading software and troubleshooting issues. Troubleshoot basic issues during deployments and attempt to remediate issues before escalating. Escalate complex problems to next level teams Maintain and troubleshoot Audio/Video issues with cameras, Mac Mini's, Large TV's in conference rooms and during internal/external events. Creating and maintaining knowledge articles for internal end-users. Perform User Access Reviews on SOX applications What You Have 5-6 years of experience in PC configuration & troubleshooting In-depth knowledge in Mac OS and Windows 10/11 Hands-on experience with Jira, Okta, MS Intune and Jamf tools Capable of maintaining Hardware Inventory with limited supervision A/V support experience Strong communication skills (Oral & written) Strong customer service skills Able to lift desktop computers and small servers Work collaboratively in a multi-function environment BA/BS in IT/CS, or similar college level education; enthusiastic about Information Technology Proven ability to manage critical projects with limited direct supervision Bonus Points Experience with IT Logistics for office build outs or expansions Experience with basic Network Administration Experience as an Administrator of Enterprise SaaS applications iPhone and Android support experience Perks and Benefits At Yext, we take pride in our diverse workforce and prioritize creating an engaged and connected working environment. Our ambitious mission is to transform the enterprise with AI search, and we know that to achieve that, we need a global team of innovators, visionary thought leaders, and enthusiastic collaborators passionate about making a meaningful impact in the world and contributing to an extraordinary culture. We believe that people do their best when they feel their best — and to feel their best, they must be well-informed, fuelled, and rested. To ensure our employees are at their best, we offer a wide range of benefits and perks, including: Performance-Based Compensation : We offer an attractive bonus structure and stock options for eligible positions. Comprehensive Leave Package : Our leave package includes Paid Time Off (PTO), Parental Leave, Sick Leave, Casual Leave, Bereavement Leave, National Holidays, and Floating Holidays to ensure a healthy work-life balance. Health & Wellness Offerings : We provide medical insurance with 7L coverage , including enhanced parental and outpatient department (OPD) coverage for you, your spouse, two dependent children, and two parents (as applicable and subject to eligibility requirements). Relocation Benefits: We offer relocation assistance and an allowance to eligible candidates to help ease your transition. World-Class Office & Building Amenities: Our office has a top-notch infrastructure, including gaming rooms, a plush pantry, and breakout areas. #LI-RD1 #LI-Onsite Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext's policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.

About Teramind Teramind is the leading platform for user behavior analytics, serving multiple use cases from insider risk mitigation to business process optimization. With our comprehensive suite of solutions, organizations gain unprecedented visibility into user activities while enhancing security, optimizing productivity, and ensuring compliance. Trusted by Fortune 500 companies and businesses of all sizes across industries, our innovative platform helps organizations protect sensitive data, maximize workforce performance, and create safer, more efficient digital workplaces. Through real-time monitoring and advanced analytics, we enable businesses to safeguard their most sensitive information while optimizing employee productivity in both in-office and remote work environments. Our Core Values At Teramind, our values drive everything we do. We embrace innovation as a fundamental principle, constantly pushing boundaries to improve our products, streamline processes, and enhance customer experiences. We foster resourcefulness by empowering our team members with the autonomy and confidence to solve problems independently while providing collaborative support when needed. As a globally inclusive organization, we celebrate diversity and create an adaptable work culture where respect and collaboration thrive across our international teams. Above all, we are committed to excellence, delivering the highest quality in every aspect of our work and consistently exceeding expectations in service to our clients and each other. This is a Senior C++ Developer with strong macOS experience (Objective-C). Responsibilities Implement high-quality software security and data protection solutions Research and suggest the best way to implement business requirements Identify improvements in existing architecture and legacy code to continuously refine and evolve the product Enhance software delivery and quality throughout the entire software development cycle Manage any issues that may arise and drive resolutions throughout the development process Collaborate with Support engineers to analyze and troubleshoot software problems reported Work with other team members and technical leads effectively and with minimal supervision Requirements 5+ yrs experience with C++11 or newer on macOS 3+ yrs experience with Objective-C Strong proficiency with Boost libraries Clean code experience Understanding fundamental design principles behind scalable applications Unit tests/integration tests experience Proficient knowledge of GIT Excellent interpersonal skills Highly organized with precise attention to detail Ability to work well with others in a fast-paced, dynamic environment Desire to learn and adapt to new requirements Advanced spoken and written English Very nice to have Low-level OS interface experience Qt framework knowledge Swift experience Networking Programming Experience (TCP, UDP, HTTP, HTTPS) Drivers development experience System Extensions development experience Development or usage of MDM solutions Experience working with and deploying SaaS application, Docker Benefits This is a remote job. Work from anywhere! We’ve been thriving as a fully-remote team since 2014. To us, remote work means flexibility and having truly diverse, global teams. Additionally: Collaboration with a forward-thinking team where new ideas come to life, experience is valued, and talent is incubated. Competitive salary Career growth opportunities Flexible paid time off Laptop reimbursement Ongoing training and development opportunities About our recruitment process We don’t expect a perfect fit for every requirement we’ve outlined. If you can see yourself contributing to the team, we want to hear your story. You can expect up to 3 interviews. In some scenarios, we’re able to streamline the process to have minimal rounds. Director-level roles and above should expect a more thorough process, with multiple rounds of interviews. All roles require reference and background checks Teramind is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.

About us GoKwik was founded in 2020 with one simple mission, to democratize the shopping experience and increase the GMV realization for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realization and reduced marketing CAC. You’ll spend time on the following: Manage a small team of IT Ops/support professionals IT Asset and Software license Inventory Management. Proven capability of Supporting Remote Staff spread across multiple regions over dedicated remote assistance tool. Co-ordinate with and support external Vendor in terms of adhering warranty of faulty machines. Sound knowledge on MacOS environment. Manage Installation, upgrades and configuration of hardware and software used in organization setup. Adherence to weekly, monthly and quarterly audit activities run by IT Ops department such us inventory health check, system security checks etc. Knowledge on any MDM solution which supports all operating system is must. Knowledge on Jira Ticket System platform. Result-driven, customer-focused and accountability minded Ability to work in fast paced environment with competing and shifting priorities. Good communication skill with sound knowledge of email writing. SOP document writing skills if asked. Our Core Value Cultures: Merchant 1st Innovation Talent

About Us: Kolofon.AI is an Artificial Intelligence company based in Thiruvananthapuram, India. We deliver innovative solutions from chatbot tiers and custom copilots to next-gen AI tools. About the Role: We are seeking a hands‑on IT Administrator who will ensure smooth day‑to‑day operations of our IT environment. You will provision and manage Microsoft 365 accounts, grant and revoke access to applications and resources, troubleshoot hardware/software issues, and maintain IT assets, all while enforcing security best practices and continuously improving processes. Key Responsibilities: · Create/manage Microsoft 365 (Azure AD/Entra ID) users, licenses, security groups, and · Configure Entra ID tenant as an identity provider · Set up Single Sign‑On (SSO) using SAML for internal applications · Manage Azure cloud resources (VMs, storage, networking) and monitor usage/costs · Maintain runbooks, write how‑to guides, and train users on best practices · First‑line support for Windows/macOS devices, network, and mobile devices · Act as first point of contact for IT requests via ticketing system, email, or in person · Track inventory, software licenses, deploy hardware, and manage warranties · Enforce MFA, password policies, audit access, and assist in compliance checks Qualifications: · Bachelor’s in IT/Computer Science or equivalent · 2+ years in IT support or system administration, preferably with Microsoft 365/Azure · Solid Windows 10/11 and macOS troubleshooting skills · Proactive problem solver who thrives in a fast-paced startup environment · One of the Following Certifications Is a Must: Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft Certified Azure Administrator Associate Microsoft Certified: Identity and Access Administrator Associate What We Offer: Competitive Salary: Aligned with industry standards and commensurate with experience Career Growth: Clear paths for advancement into senior IT and machine learning roles Learning and Development : A collaborative, results-oriented environment that consistently supports ongoing skill development

Job Title: Endpoint Management Expert (Microsoft Intune, Microsoft Defender, Power Automate, Power Apps, Microsoft Purview, Microsoft Exchange Admin, SharePoint/Teams Admin) Location: [Bangalore/Coimbatore/Hybrid/ Remote] Employment Type: [Full-Time / Contract] Department: IT / End-User Computing About the Role :We are seeking a highly skilled Endpoint Management Exper t with deep expertise across Microsoft Intune, Microsoft Defender, Power Automate, Power Apps, Microsoft Purview, Microsoft Exchange Administration, and SharePoint/Teams Administration. This role covers comprehensive cross-platform device management including Windows, macOS, iOS, and Android .You will be central to shaping and advancing our endpoint technology landscape by modernizing management processes, securing our hybrid work environments, and driving operational excellence across the digital workplace .From deploying applications and managing devices to enforcing compliance and security policies, you’ll ensure that our users—wherever they are—have a seamless, reliable, and secure experience .Key Responsibilities :Lead the design, deployment, and management of endpoint devices across Windows, Apple, and Android using Microsoft Intun e and related tools .Implement and maintain security policies and threat protection using Microsoft Defende r across all managed endpoints .Develop, automate, and optimize workflows and processes leveraging Power Automat e and Power App s to improve operational efficiency and compliance .Manage and govern data protection, classification, and compliance frameworks using Microsoft Purvie w to ensure organizational and regulatory requirements are met .Administer and support Microsoft Exchange Onlin e, ensuring email service availability, security, and compliance .Oversee configuration, management, and user support for SharePoint Onlin e and Microsoft Team s, driving collaboration while enforcing governance policies .Manage device and application compliance policies, Conditional Access, and access controls in conjunction with Azure AD/Entr a to secure hybrid work environments .Package, deploy, and update enterprise applications using Intune and other deployment technologies .Monitor endpoint health and security posture, proactively identifying and resolving issues to minimize user impact .Collaborate with IT security, networking, and service desk teams to address incidents, implement improvements, and ensure seamless user experience .Maintain detailed documentation of configurations, policies, automation scripts, and workflows .Stay current on Microsoft endpoint management and security technologies and best practices to continuously enhance the organization’s digital workplace capabilities .Essential Skills & Experience :Proven experience designing and implementing JML (Joiner, Mover, Leaver) lifecycle automatio n using Microsoft Power Platform (Power Automate, Power Apps) integrated with enterprise identity management systems such as Entra ID/Azure A D .Strong expertise in Power Automat e for building complex automated workflows, including multi-stage approvals, notifications, and API integrations .Hands-on experience creating Power Apps form s integrated with SharePoint Online and Microsoft Teams to capture structured data using dynamic dropdowns and data validation .Solid knowledge of Microsoft Entra ID (Azure AD ) user lifecycle management, including provisioning, group membership management, license assignment, and access revocation .Experience integrating with third-party HR and recruitment systems such as JobAdde r via APIs to synchronize user data and retrieve unique user identifiers .Familiarity managing license assignments and security group memberships based on user roles, client mappings, and business logic stored in SharePoint or other configuration sources .Ability to generate and manipulate JSON payload s for automated provisioning and API communication .Experience implementing approval workflow s for sensitive or privileged access with multi-level escalation .Strong understanding of audit logging and complianc e, including tracking all JML activities in SharePoint for traceability and reporting purposes .Proficiency in designing email notification flow s targeting HR, IT, line managers, and other stakeholders throughout the JML process lifecycle .Experience working with service account s and adhering to security best practices to ensure least privilege and secure automation execution .Knowledge of email archiving automatio n for mailbox cleanup following leaver events, including compliance with retention policies and email isolation .Familiarity with business processes around user onboarding, role changes, and offboardin g in hybrid cloud environments .Experience building dynamic, configurable system s supporting multiple user types (e.g., Associates, Corporate Users), license types, and client-specific access requirements .Strong collaboration skills to work effectively with HR, IT security, compliance, and business teams to define requirements and deliver scalable solutions .Excellent documentation skills for process workflows, automation designs, and technical configurations .Experience in Endpoint Management, and Device Securit y, with a focus on Microsoft Intun e .Deep technical expertise managing Windows enterprise environments .Proven experience managing and securing macOS, iOS, and Androi d devices using Microsoft Intune (MDM/MAM) .Hands-on experience with application packaging and deploymen t using industry-standard tools and formats (MSIX, MSI, App-V, Win32 apps) .Proficiency in PowerShell scriptin g for automation, policy enforcement, and issue resolution .Strong troubleshooting skills in device connectivity, policy conflicts, and compliance failures .Expertise in Azure A D, Conditional Acces s, Windows Autopilo t, and Microsoft 36 5 tools .Preferred Qualifications :Proven track record designing and implementing Joiner, Mover, Leaver (JML) automatio n using Microsoft Power Platform (Power Automate, Power Apps) integrated with enterprise identity management systems such as Entra ID/Azure A D .Advanced expertise in building complex Power Automate workflow s incorporating approvals, notifications, multi-stage escalation, and API integrations .Hands-on experience developing Power Apps form s integrated with SharePoint Online and Microsoft Teams, with dynamic data-driven controls and validations .In-depth knowledge of user lifecycle managemen t in Microsoft Entra ID/Azure AD, including provisioning, license assignment, group memberships, and access revocation .Experience integrating with third-party HR/recruitment systems (e.g., JobAdde r) using APIs for user synchronization and unique identifier management .Skilled in managing license and security group assignment s based on role, client mappings, and configurable business logic .Proficiency in creating and manipulating JSON payload s for automated provisioning and API communication .Experience implementing and managing approval workflow s for sensitive or high-privilege access requests with robust governance controls .Strong understanding of audit logging, compliance requirements, and traceabilit y, with experience logging JML activities for audit and reporting purposes .Expertise in designing and implementing automated email notification flow s to keep HR, IT, line managers, and other stakeholders informed throughout the user lifecycle .Knowledge of service account managemen t and security best practices to enforce least privilege and secure automation execution .Familiarity with email archiving and mailbox cleanup automatio n to comply with retention policies post-leaver processing .Experience with endpoint management and securit y, including hands-on management of Windows 11, macOS, iOS, and Android devices via Microsoft Intune (MDM/MAM) .Proficiency in application packaging and deploymen t using industry standards and formats .Strong scripting skills, especially PowerShel l, for automation, policy enforcement, and troubleshooting .Deep expertise with Azure AD Conditional Access, Windows Autopilot, and Microsoft 36 5 tools .Excellent troubleshooting skills for device connectivity, policy conflicts, and compliance issues .Proven ability to collaborate effectively across HR, IT security, compliance, and business teams to design and implement scalable, compliant, and user-centric solutions .Strong documentation skills for technical configurations, workflows, and automation designs .Why You’ll Love Working With Us :You’ll build automation that makes important processes faster, easier, and more secure .Work with the latest Microsoft tools like Power Automate, Intune, and Entra ID .Manage devices across Windows, macOS, iOS, and Android for a seamless user experience .Collaborate with different teams to create solutions that really help the business .Keep learning new skills and grow your career in a supportive environment .Take ownership of key projects that improve security and compliance .Enjoy a flexible, hybrid work environment that values your ideas and effort .Health Insurance, EPF s

POSITION DETAILS Working Hours: 6:00pm IST - 3:00am IST (9 hours shifts, 5 days a week) Team Management Breakdown: 65% Team Management/Development, 30% Reporting/Administration, & 5% Stakeholder management POSITION SUMMARY The Senior Manager of Technical Support Services is responsible for supporting and empowering a team of Technical Support Agents across multiple groups to provide an excellent customer experience by troubleshooting and resolving customer issues. In this role, you are accountable for supervising your team and ensuring quality customer experience and accurate ticket resolution. You will be empowered to leverage Pro-Vigil’s ticketing platform and analytics platform to manage ticket assignment, resolution metrics, and will perform ticket audits to ensure efficient and effective customer resolution. In addition to this role, will be expected to identify team member development and training opportunities through direct and daily mentoring. You will also serve as a key conduit of communication for other groups such as project management, customer Success, production, and engineering. ESSENTIAL FUNCTIONS Responsibilities: ● Oversee the day-to-day technical support operations, supervising a team responsible for resolving daily remote support tickets. ● Oversee the day-to-day field call center support operations, supervising a team responsible for support and quality of solves for field technicians. ● Demonstrate a consistent commitment to customer experience through effective ticket resolution. ● Orchestrate daily effective ticket assignment, delegation, and appropriate escalation. ● Orchestrate daily effective staffing can queue/call management. ● Predict and proactively anticipate customer needs. ● Work with internal teams to ensure complex and/or escalated issues are resolved. ● Proactively seek out customer feedback and insights, providing recommendations to the leadership team. ● Build productive relationships built on trust, patience, and results with internal staff & customers. ● Evaluate problems and provide applicable solutions to meet macro and micro-outcomes. ● Seek to overcome challenges and accept failure as an opportunity for improvement. ● Exercise strong analytical skills to collect, articulate, explain, and evaluate measurables. ● Coordinates and schedules large-scale software and hardware releases. ● Provide data and reporting of KPI’s and trends to Management in ad-hoc, weekly, monthly and as needed. Support Team Leadership ● Set a clear team schedule, goals, and expectations. ● Manage timesheets, time-off requests, and capacity of the team. ● Delegate tasks and set deadlines. ● Conduct One-On-Ones ● Utilize our ticketing platform to manage team performance and report on metrics. ● Perform regular ticket audits to recognize success and identify opportunities for improvement. ● Participate in the interview process to vet qualified team members. ● Identify and resolve problems promptly. Gather and analyze information and develop alternative solutions. ● Listen to team members’ feedback and resolve issues or conflicts in a timely manner. ● Ability to make critical decisions while following company procedures. ● Ability to accept responsibility and account for own actions. ● Display original thinking and creativity. ● Develop innovative approaches and ideas and generate suggestions for improving work. ● Review outcomes to promote successful behaviors and provide feedback opportunities for growth. ● Identify team member development needs and coach accordingly. ● Provide new hire training and participate in 90 Day Introductory Evaluations. ● Recognize high performance and reward accomplishments. Technical Prowess In order to effectively lead and coach your Support Team, the following technical skills and experiences are voluntary but will assist in your success. The technology across our platform vary but are concentrated on hardware, software, and networking topics including. For example: ● Remote desktop support ● Desktop applications ● Enterprise level network architecture ● Complex LAN/WAN environments ● VPN technologies (L2TP, IPsec, OpenVPN, etc.) ● Network security (Cisco, SonicWall, Cradlepoint, etc.) ● Virtualization technologies (VMWare, Hyper-V, etc.) ● Various operating systems (Linux, MacOS, Windows) ● Security protocols (HTTPS, TLS/SSL, AES, etc.) ● Network protocols (TCP/IP, LDAP, Domain, DHCP, DNS, etc.) ● Networking and configurations (Switching, routing, firewalls, etc.) ● Web technologies (XML, HTML, CSS) ● Cloud Services (Amazon Web Services, Azure, Private Cloud, etc.) ● Ticketing Systems (ServiceNOW, Zendesk, Connectwise Manage, Remedy, etc.) SKILLS & ABILITIES Education & Experience: ● 8+ years’ experience in a technical support, helpdesk, or network support management. ● 3+ years’ working for a technology service provider, security vendor, or similar business. ● 2+ years’ experience managing staff of more than 50 people. ● Preferred certifications include CompTIA Linux+, Network+, CCNA but are not required. ● Bachelor’s Degree preferred, or equivalent combination of education, training, and experience. 🔗 About Pro-Vigil: With over 30 years of experience, Pro-Vigil is a leader in surveillance and vigilance solutions. Headquartered in San Antonio, Texas, we serve over 2000 clients globally, with a strong presence in India and US. Our innovative technology, combined with customer-centric solutions, empowers businesses with smarter decisions and enhanced visibility.

We’re Hiring: Senior QA Engineer (Mobile – Manual & Automation) Location: Ahmedabad Experience Required: 2–3 Years Platforms: Android & iOS About Pixster Studio: Pixster Studio is on a mission to become India’s leading app developer and publisher. With over 25 million downloads and a robust portfolio of applications across iOS, Android, macOS, Vision OS, and WatchOS, we are committed to delivering world-class digital experiences. We are a fast-growing, product-focused company that values innovation, integrity, and user satisfaction. Role Overview: We are looking for a Senior QA Engineer with expertise in both manual and automation testing, specifically for mobile platforms. This role is ideal for someone who is detail-oriented, quality-obsessed, and confident in leading testing strategies across multiple teams. Key Responsibilities: Lead end-to-end QA processes for mobile applications. Design and execute comprehensive test cases, regression plans, and automation scripts. Collaborate with cross-functional teams across product, design, and engineering to ensure timely and seamless product releases. Identify bugs, maintain documentation, and improve test coverage and QA processes continuously. Effectively utilize tools such as Selenium, JIRA, TestRail, and Appium. Mentor and guide junior QA engineers and foster cross-team collaboration. Required Skills and Qualifications: 2–3 years of experience in mobile application testing (manual and automation). In-depth understanding of mobile QA methodologies, tools, and processes. Strong communication, leadership, and problem-solving skills. Experience with test automation frameworks and agile environments. Proven ability to coordinate with cross-functional teams and manage QA responsibilities independently. Why Join Pixster Studio? Work on high-impact products that reach millions of users globally. Be part of a fast-growing product-based company with a strong culture of innovation. Collaborate with a passionate team focused on ownership, learning, and continuous improvement. How to Apply: If you are passionate about mobile app quality and want to be part of a team building meaningful digital products, we’d love to hear from you. Send us a message or apply directly to join our growing QA team at Pixster Studio.

Job Summary We are Progress (Nasdaq: PRGS) - the experienced, trusted provider of products designed with customers in mind so they can develop the applications they need, deploy where and how they want, and manage it all safely and securely. We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Principal Software Engieer I and help us do what we do best: propelling business forward. Overview: This team builds Data Direct Connectors that provide high-performing JDBC, ODBC, ADO.NET and OData data connectivity solutions for Relational, Big Data, and SaaS data sources. The role of Principal Engineer I demands extensive knowledge and experience in C/C++ to design, build, and support complex product features and components. In This Role You Will Perform analysis, design, programming and modifying programs for DataDirect products Proficient with C/C++ and multiple operating systems, proficiency with Java will be added advantage. Expected to work with various scripting languages; technologies such as GitHub, Visual Studio, Eclipse, Veracode, PREfast; multiple types of operating systems; and multiple types of database management systems; Security protocols such as Kerberos, SSL, OAuth, or SAML; multiple types of operating systems including Windows, Linux, Unix, or MacOS; REST and/or SOAP; SQL and database management principles (e.g., relational databases such as Oracle, SQL Server, DB2; NoSQL databases such as Mongo; or cloud sources such as Salesforce); and Visual Studio and/or a Java IDE Provides support and guidance for other developers, customer support, sales, and marketing. Demonstrate sound judgment in approaching technical and procedural questions Demonstrate proficiency with development tools and build processes. Ensure that their efforts are consistent with departmental and company goals. Keeps abreast of industry activities and may participate in standards or industry-wide activities. Provides support and guidance to other members of their group or team. Ensures that that guidance is consistent with departmental and company goals. Acts as an expert resource for narrow topics for other persons in the department. Reviews software developed by other team members and relay their findings to those teams. May work with customer support and other groups within development in the course of their work. Can direct their own activities with respect to developing programs or subsystems and writing codes Is able to independently resolve of complex projects, issues, challenges encountered Demonstrates a degree of flexibility in resolving problems/issues that attest to in-depth command of all techniques, processes, tools and standards within the relevant field of specialization Is self-sufficient, capable of identify key issues and priorities and focusing on these to deliver required results with minimal direction Writes functional specs Able to provide comments on Function specs Reasonably good skills to schedule and break down tasks Understand and use engineering processes and practices Able to handle challenges in communicating with remote teams Your Background The ideal candidate must want to work in a dynamic agile environment involving multiple technologies and be dedicated to getting the job done. The successful candidate is, highly motivated, quality conscious with a strong attention to detail, and exhibits a history of achievement in their career to date. A BTech/MTech degree in Computer Science or equivalent foundational experience Practical project experience in software system design and testing Strong years of experience using C, C++ Knowledge of data structures and operating systems internals Comfortable working on both Unix and Windows operating systems Strong problem analysis and solving skills Learns new technologies independently Works independently and meets tight deadlines Excellent interpersonal skills to interact with team members Excellent verbal and written communication skills Familiarity with software development tools and environments Experience in an agile scrum development environment Compensation If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy: Competitive remuneration package Employee Stock Purchase Plan Enrolment Vacation, Family, and Health 30 days of earned leave An extra day off for your birthday Various other leaves like marriage leave, casual leave, maternity, and paternity leave Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, life insurance coverage Professional development reimbursement Interest subsidy on loans - either vehicle or personal loans Health club reimbursement Apply now!

About Us GoKwik was founded in 2020 with one simple mission, to democratize the shopping experience and increase the GMV realization for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angels. GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realization and reduced marketing CAC. You’ll Spend Time On The Following Manage a small team of IT Ops/support professionals IT Asset and Software license Inventory Management. Proven capability of Supporting Remote Staff spread across multiple regions over dedicated remote assistance tool. Co-ordinate with and support external Vendor in terms of adhering warranty of faulty machines. Sound knowledge on MacOS environment. Manage Installation, upgrades and configuration of hardware and software used in organization setup. Adherence to weekly, monthly and quarterly audit activities run by IT Ops department such us inventory health check, system security checks etc. Knowledge on any MDM solution which supports all operating system is must. Knowledge on Jira Ticket System platform. Result-driven, customer-focused and accountability minded Ability to work in fast paced environment with competing and shifting priorities. Good communication skill with sound knowledge of email writing. SOP document writing skills if asked. Our Core Value Cultures Merchant 1st Innovation Talent

About xAI xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All engineers and researchers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. About the Role As a Software Engineering Specialist on the Human Data team, you will be responsible for creating cutting-edge data to facilitate the training of large language models. Collaborating closely with technical staff, you will contribute to datasets for model training, benchmarking, and overall advancement. The Software Engineering Specialist - Human Data role is a full-time remote position. Part-time may be offered on a case-by-case basis but full-time is strongly preferred (please see the bottom of this job description for more details). Responsibilities AI model training initiatives by curating code examples, offering precise solutions, and meticulous corrections in Python, JavaScript (including ReactJS), C/C++, and Java. Evaluate and refine AI-generated code, ensuring it adheres to industry standards for efficiency, scalability, and reliability. Collaborate with cross-functional teams to enhance AI-driven coding solutions, ensuring they meet enterprise-level quality and performance benchmarks. Key Qualifications Advanced proficiency in English, both verbal and written. Strong experience in either Python or JavaScript, with a solid foundation in software development practices. Please note that for those with experience in only JavaScript, experience with ReactJS is preferred but not required. Knowledge of other languages is a strong plus.Strong grasp of computer science fundamentals like data structures, algorithms, and debugging skills. A minimum of 2 years of hands-on industry experience with a proven track record in software development and/or public proof of work (such as on GitHub). Extensive experience with a wide array of tools and systems such as Databases, SQL, Kubernetes, Spark, Kafka, gRPC, and AWS. Preferred Qualifications The ideal candidate for this role is adaptable, possesses strong logical reasoning skills, is detail-oriented, and thrives in a fast-paced work environment. Evidence of meaningful contributions to open source projects or high reputation on platforms like Stack Overflow or evidence of strong performance in programming competitions. Enthusiasm to collaboratively build the best truth-seeking AI out there! Additional Requirements Demonstrates a strong capacity to quickly adapt by learning new skills and unlearning outdated ones, thriving in dynamic and changing environments. For those who will be working from a personal device, please note your computer must be capable of running Windows 10 or macOS BigSur 11.0 or later. Location, Hourly, and Other Expectations This position is fully remote. We are unable to provide visa sponsorship. If you are based in the US, please note we are unable to hire in the states of Wyoming and Illinois at this time. You must own and have reliable access to a smartphone. Please indicate your interest in either full-time, part-time, or either in the application. Note that: Full-Time (40 hours per week): Full-time schedules are 9-5:30pm in your local time zone. The first week will be 9-5:30pm PST for onboarding. Part-Time (20-29 hours per week): While hours are flexible around your schedule, you must be committed to working at least 20 hours per week (with at least 10 of these hours worked on weekdays) and no more than 29 hours per week. Compensation and Benefits The pay for this role may range from $55/hour - $65/hour. Your actual pay will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. For full-time roles, specific benefits vary by country, depending on your country of residence you may have access to medical benefits. We do not offer benefits for part-time roles. xAI is an equal opportunity employer and does not unlawfully discriminate based on race, color, religion, ethnicity, ancestry, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, disability, medical conditions, genetic information, marital status, military or veteran status, or any other applicable legally protected characteristics. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable federal, state, and local laws, including the San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For Los Angeles County (unincorporated) Candidates: xAI reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: Access to information technology systems and confidential information, including proprietary and trade secret information, and/or user data; Interacting with internal and/or external clients and colleagues; and Exercising sound judgment. California Consumer Privacy Act (CCPA) Notice

About xAI xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All engineers and researchers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. About the Role As a Software Engineering Specialist on the Human Data team, you will be responsible for creating cutting-edge data to facilitate the training of large language models. Collaborating closely with technical staff, you will contribute to datasets for model training, benchmarking, and overall advancement. The Software Engineering Specialist - Human Data role is a full-time remote position. Part-time may be offered on a case-by-case basis but full-time is strongly preferred (please see the bottom of this job description for more details). Responsibilities AI model training initiatives by curating code examples, offering precise solutions, and meticulous corrections in Python, JavaScript (including ReactJS), C/C++, and Java. Evaluate and refine AI-generated code, ensuring it adheres to industry standards for efficiency, scalability, and reliability. Collaborate with cross-functional teams to enhance AI-driven coding solutions, ensuring they meet enterprise-level quality and performance benchmarks. Key Qualifications Advanced proficiency in English, both verbal and written. Strong experience in either Python or JavaScript, with a solid foundation in software development practices. Please note that for those with experience in only JavaScript, experience with ReactJS is preferred but not required. Knowledge of other languages is a strong plus.Strong grasp of computer science fundamentals like data structures, algorithms, and debugging skills. A minimum of 2 years of hands-on industry experience with a proven track record in software development and/or public proof of work (such as on GitHub). Extensive experience with a wide array of tools and systems such as Databases, SQL, Kubernetes, Spark, Kafka, gRPC, and AWS. Preferred Qualifications The ideal candidate for this role is adaptable, possesses strong logical reasoning skills, is detail-oriented, and thrives in a fast-paced work environment. Evidence of meaningful contributions to open source projects or high reputation on platforms like Stack Overflow or evidence of strong performance in programming competitions. Enthusiasm to collaboratively build the best truth-seeking AI out there! Additional Requirements Demonstrates a strong capacity to quickly adapt by learning new skills and unlearning outdated ones, thriving in dynamic and changing environments. For those who will be working from a personal device, please note your computer must be capable of running Windows 10 or macOS BigSur 11.0 or later. Location, Hourly, and Other Expectations This position is fully remote. We are unable to provide visa sponsorship. If you are based in the US, please note we are unable to hire in the states of Wyoming and Illinois at this time. You must own and have reliable access to a smartphone. Please indicate your interest in either full-time, part-time, or either in the application. Note that: Full-Time (40 hours per week): Full-time schedules are 9-5:30pm in your local time zone. The first week will be 9-5:30pm PST for onboarding. Part-Time (20-29 hours per week): While hours are flexible around your schedule, you must be committed to working at least 20 hours per week (with at least 10 of these hours worked on weekdays) and no more than 29 hours per week. Compensation and Benefits The pay for this role may range from $55/hour - $65/hour. Your actual pay will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. For full-time roles, specific benefits vary by country, depending on your country of residence you may have access to medical benefits. We do not offer benefits for part-time roles. xAI is an equal opportunity employer and does not unlawfully discriminate based on race, color, religion, ethnicity, ancestry, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, disability, medical conditions, genetic information, marital status, military or veteran status, or any other applicable legally protected characteristics. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable federal, state, and local laws, including the San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For Los Angeles County (unincorporated) Candidates: xAI reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: Access to information technology systems and confidential information, including proprietary and trade secret information, and/or user data; Interacting with internal and/or external clients and colleagues; and Exercising sound judgment. California Consumer Privacy Act (CCPA) Notice

SprintRay is hiring a Technical Support Engineer in Hyderabad to provide technical assistance and troubleshooting support for our 3D printing solutions . The role involves handling customer inquiries, diagnosing hardware/software/network issues, and managing support cases to ensure excellent customer service. Candidates should have technical troubleshooting expertise, strong communication skills, and experience in IT hardware/software support . Job Duties and Responsibilities: Provide technical support via phone, email, and online sessions for 3D printers, software, and post-processing equipment . Diagnose and resolve hardware, software, and networking issues using root cause analysis . Track and manage customer cases in CRM platforms and escalate complex issues to internal teams (R&D, Quality, Product Development) . Conduct customer training sessions on product usage and troubleshooting. Key Qualifications: Education: Bachelor’s degree in Engineering (IT, Computer Science, Electronics, or a related technical field). Experience: 2+ years in technical/customer support for IT hardware, software, or networking. Skills: Strong Windows, macOS, and networking troubleshooting expertise. Experience in handling support cases, remote troubleshooting, and CRM platforms. Fluent in English - verbal and written. Ability to explain technical solutions to non-technical users. Preferred Qualifications: Experience in 3D printing, additive manufacturing, or electromechanical equipment support. Prior experience in the dental industry (dental labs, clinics, CAD/CAM workflows) is a plus Knowledge of cloud-based troubleshooting, SaaS-based support tools, LAN/WAN. Prior experience in an International Customer Support Environment (handling international clients). Sprintray is an equal opportunity employer. Location - Onsite, Hyderabad Work Time - 10 pm - 6 am IST About SprintRay: SprintRay is a highly collaborative environment where innovative people have the freedom to satisfy their curiosity by finding creative solutions to hard problems. If you are a relentless problem solver who wants to shape the future of 3D printing, join SprintRay! Together, we can revolutionize the next 100 years of manufacturing and empower future generations of doctors, designers, and makers all over the world. To All Recruitment Agencies: Without a written agreement signed by an officer of SprintRay: a) SprintRay does not accept resumes from recruiting agencies, headhunters, or any other party expecting payment in the event SprintRay speaks with or hires a candidate from such submitted resume; b) SprintRay is not responsible for any fees related to unsolicited resumes or related Terms of Service, and c) Unsolicited resumes received will be considered the property of SprintRay and will be processed accordingly.

Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®! Yext is seeking an IT Support Analyst to help support all aspects of Yext’s office and SaaS infrastructure. Our IT organization provides an exciting mix of technologies to empower all of our employees with the best tools available. Help us provide robust and innovative solutions to our rapidly growing user base. If you are interested in being an integral part of the daily technical operations of a high-growth company, this is the right opportunity for you. This role is fully on-site in our Hyderabad, India office What You’ll Do Resolving level 1 Helpdesk tickets in a timely manner for the 1300+ employees at Yext. Own and maintain the User Life Cycle Management for all new hires/existing employees and departure employees. Administer and troubleshoot Yext’s suite of Enterprise SaaS applications, such as G Suite (Google Apps), OKTA, Salesforce, Jira, Slack, MS Intune and Jamf, Asset Management,Amazon web services, etc. Configure/troubleshoot MacOS and Windows hardware Maintaining/updating images for Mac and Window machines, including Hardware inventory and peripherals Manage the Asset life cycle including procurement, upgrades and retiring the asset Provide on-site or remote assistance including the setting up of computer hardware systems, installing and upgrading software and troubleshooting issues. Troubleshoot basic issues during deployments and attempt to remediate issues before escalating. Escalate complex problems to next level teams Maintain and troubleshoot Audio/Video issues with cameras, Mac Mini’s, Large TV’s in conference rooms and during internal/external events. Creating and maintaining knowledge articles for internal end-users. Perform User Access Reviews on SOX applications What You Have 5-6 years of experience in PC configuration & troubleshooting In-depth knowledge in Mac OS and Windows 10/11 Hands-on experience with Jira, Okta, MS Intune and Jamf tools Capable of maintaining Hardware Inventory with limited supervision A/V support experience Strong communication skills (Oral & written) Strong customer service skills Able to lift desktop computers and small servers Work collaboratively in a multi-function environment BA/BS in IT/CS, or similar college level education; enthusiastic about Information Technology Proven ability to manage critical projects with limited direct supervision Bonus Points Experience with IT Logistics for office build outs or expansions Experience with basic Network Administration Experience as an Administrator of Enterprise SaaS applications iPhone and Android support experience Perks And Benefits At Yext, we take pride in our diverse workforce and prioritize creating an engaged and connected working environment. Our ambitious mission is to transform the enterprise with AI search, and we know that to achieve that, we need a global team of innovators, visionary thought leaders, and enthusiastic collaborators passionate about making a meaningful impact in the world and contributing to an extraordinary culture. Benefits We believe that people do their best when they feel their best — and to feel their best, they must be well-informed, fuelled, and rested. To ensure our employees are at their best, we offer a wide range of benefits and perks, including: Performance-Based Compensation: We offer an attractive bonus structure and stock options for eligible positions. Comprehensive Leave Package: Our leave package includes Paid Time Off (PTO), Parental Leave, Sick Leave, Casual Leave, Bereavement Leave, National Holidays, and Floating Holidays to ensure a healthy work-life balance. Health & Wellness Offerings: We provide medical insurance with 7L coverage, including enhanced parental and outpatient department (OPD) coverage for you, your spouse, two dependent children, and two parents (as applicable and subject to eligibility requirements). Relocation Benefits: We offer relocation assistance and an allowance to eligible candidates to help ease your transition. World-Class Office & Building Amenities: Our office has a top-notch infrastructure, including gaming rooms, a plush pantry, and breakout areas. Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.

Job Summary A Desktop Support Engineer provides critical technical support to end-users, resolving hardware, software, and network issues to ensure seamless business operations. This role combines hands-on troubleshooting with proactive system maintenance, serving as the frontline IT resource for organizations. Key Responsibilities Technical Support Resolve Level 1/2 issues for desktops, laptops, printers, mobile devices, and peripherals. Troubleshoot OS errors (Windows 10/11, macOS), application crashes (MS Office 365, Adobe), and driver conflicts. System Management Install, configure, and update operating systems, software, and security patches. Manage user accounts via Active Directory/Azure AD (password resets, group policies). Hardware Maintenance Diagnose/replace faulty components (RAM, HDD/SSD, motherboards). Maintain IT inventory and asset tracking. Network & Security Troubleshoot LAN/Wi-Fi, VPN, DNS, and DHCP issues. Implement antivirus solutions and enforce data security protocols. User Collaboration Guide end-users through solutions via phone, remote tools (TeamViewer), or in-person. Assist in onboarding/offboarding (workstation setup, access provisioning). Qualifications Technical Skills: Proficiency in Windows/macOS, M365, Active Directory, and basic networking. Hardware troubleshooting (A+ certification preferred). Soft Skills: Strong problem-solving, communication, and customer service abilities. Experience: 2+ years in desktop support or related IT roles. Familiarity with ITSM tools (ServiceNow, Jira) is a plus. Work Environment Location: On-site (office/corporate) with hybrid/remote flexibility. Schedule: Standard business hours; occasional on-call/weekend support. Salary Range: $45,000–$70,000/year (based on experience/certifications). Skills:- Troubleshooting, Hardware troubleshooting, Hardware technician, Remote Desktop Services and Computer Networking

About Zerodha Fund House At Zerodha fund house, we are enabling the next generation of Indian investors. We feel mutual funds as a product needs to be reimagined to build simple & relevant investment solutions for the next 10 crore individuals to participate in and grow the capital markets in India. Built by the team behind Zerodha & smallcase, Zerodha fund house brings the principles of simplicity, cost-effectiveness, and transparency to the mutual funds. Responsibilities Serve as the Single Point of Contact (SPOC) for internal IT support and system-related issues. Deploy and troubleshoot operating systems, firmware, and application updates. Maintain the office network and resolve LAN/Wi-Fi, DHCP, and DNS issues. Manage endpoint devices using MDM tools such as JumpCloud. Perform first-level troubleshooting for laptops from HP, Apple, Lenovo, etc. Act as the subject matter expert in macOS, Windows, Linux, and related technologies. Provide user and admin support for Google Workspace and Microsoft 365. Troubleshoot issues related to network printers, CCTV, access control systems, and file/storage servers. Assist in maintaining compliance with internal IT policies and company security standards. Requirements 3–5 years of first-level IT support experience in a fast-paced environment. Hands-on experience managing IT assets using a cloud-based ITAM tool. Must be able to communicate technical issues clearly in English to both technical and non-technical stakeholders. Prior experience working with a ticketing system such as Jira or Zendesk. Strong understanding of Google Workspace and cloud-based infrastructure. Solid knowledge of IP networking (wired/wireless), DHCP, DNS, firewalls, and virtualization. Proficiency in Windows, macOS, and Linux is required. Experience with Fortinet or similar firewalls, scripting (PowerShell/Bash), and awareness of SEBI/RBI compliance practices is preferred. We’re looking for someone who thrives in a self-directed environment and enjoys learning new tools and technologies independently.

Job Description Location – Bangalore, India Join us! Become our SR DESKTOP ANALYST! Our team is currently looking for a Sr Desktop Analyst who would provide technical support to our employees globally. We are seeking a hands-on individual who prides themselves on their excellent customer service, communication, organizational skills, and being proactive. The selected candidate will be responsible for providing quality technical support which meet end user needs while adhering to department and company policies, procedures, and methodologies. Essential Functions Of Role Define, create, revise and update multiple department reports tracking KPIs, assets, projects, and other various tasks Provide global technical support in the form of troubleshooting issues related to user computers, networking and other peripheral devices. Handle support requests from users by way of phone, chats, emails, and ticket system and be responsible to clearly identify and document the nature of issue faced by internal users. Be able to identify a potential incident, document pertinent information and relay information as necessary to the correct teams. Document the root cause for any reported issue Handling user tickets raised on ticketing platform and ensure completeness and timeliness of completion in accordance with SLA’s. Creating and maintaining Knowledge Base documents and articles and updating them from time to time. Provide quality customer service that exceeds customer expectations and improves level of service being provided Treat everyone with dignity/respect Escalate to supervisor any situation outside the employee's control that could adversely impact the services being provided. Work with vendors to place required orders while staying up to date on new technologies and prices Related Duties as Assigned – The job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties, and responsibilities required of job incumbents. Consequently, job incumbents may be asked to perform other duties as required. Education & Training Bachelor of Science(B.S) or Bachelor of Engineering (B.E) degree preferred, additional certifications advantageous Skills & Knowledge Incumbents will be expected to have mastered the following knowledge, skills, and abilities to successfully perform this role. Technical Knowledge Understanding of corporate domain environments Knowledge of industry standard hardware, including Desktops, Laptops, Tablets, Mobile Devices, and Printers Networking diagnostic skills Advanced knowledge of Windows 10 and Windows 11 operating systems Intermediate MacOS skills Advanced knowledge of Microsoft Excel including formula creation, pivot tables, charts, and macros Business Skills Excellent written and verbal English language skills Flexible approach to primary duties and responsibilities Able to respond calmly and efficiently during an incident Prioritize tasks, responsibilities, and issues Self-motivated Detail oriented Analytical approach to daily activities Approachable and team oriented. Willingness to learn and share knowledge Personal Profile Minimum 3 Years Of Relevant Working Experience HYBRID – This role will be based out of The Leela Office located on the 4th Floor, Airport Road, Kodihalli, Bangalore- 560008. Our expectation at this time, is that you would work from our office on Tuesdays, Wednesdays, Thursdays with flexibility to work from home on Mondays and Fridays. Bangalore candidates preferred.

Job Title: IT Manager Location: Noida/Kolkata Experience: 7–10 years Type: Full-time Role Overview: We are seeking a hands-on and technically proficient IT Manager to lead our IT operations, infrastructure, and support functions. The ideal candidate brings strong experience across devices, operating systems, networks, security tools, and IT process compliance. You will lead a team of Helpdesk Engineers while managing the overall health, performance, and security of IT systems in alignment with global standards. Key Responsibilities: Lead and mentor a team of Helpdesk Engineers to ensure timely and efficient IT support. Manage and monitor infrastructure including networks, on-prem and cloud servers, endpoints, and Azure. Administer and secure devices using Microsoft Intune, Defender, Entra, and manage M365 and AD environments. Oversee Windows, macOS, and Linux operating systems with a strong understanding of their ecosystem. Configure and troubleshoot firewalls, switches, routers, and wireless access points. Participate in global ticket queues and assigned projects as needed. Maintain and configure collaboration tools including Jira, Confluence, and SharePoint. Ensure compliance with global IT processes, ISO 27001 standards, and cybersecurity directives. Analyse dashboards, system reports, and tickets to identify and address gaps proactively. Act as the escalation point for unresolved or high-impact IT issues. Ensure all IT assets and infrastructure comply with cyber security standards and audit requirements. Preferred Skills & Qualifications: Proficiency in Microsoft technologies: Intune, Entra, Defender, M365, Active Directory Hands-on with Jira, Confluence, and SharePoint Strong knowledge of Windows, macOS, and Linux OS Sound understanding of network infrastructure and firewall management Experience managing Azure Infrastructure Familiar with ITIL processes and service management ISO 27001 knowledge or certification is a plus Experience designing Jira automation workflows is a strong advantage

At Apple, we believe that technology is most powerful when it empowers everyone. Great ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Do you want to work somewhere that holds accessibility as a core value? Apple’s IS&T Accessibility Center for Excellence (CoE) team is a group created with the purpose of promoting and supporting accessibility globally across Apple, partnering to embed accessibility into customer and employee facing digital services, apps and websites. We have an exciting opportunity for a talented technical and inclusive leader on our CoE team. This role requires self-drive, attention to detail, excellent verbal and written communication skills, and someone comfortable with being hands-on where required in a high paced environment. Description As an Accessibility Lead and Manager on the team, this role requires: - Leading a focus area of accessibility work driving execution, governance and continuous improvement. - Understanding the landscape of projects in the focus area by working and building relationships with key stakeholders in cross-functional teams. - A proven track record with managing, motivating and providing technical and expert guidance to a team of accessibility engineers. - Reviewing and advising on design, code and content for accessibility whilst partnering to influence engineering teams across the world. - Experience of technical accessibility and accessibility standards to drive remediation efforts and technical methodologies for accessibility testing. - Ability to develop scalable accessibility processes, tooling, training and strategic programs. Minimum Qualifications 10+ years of Software Engineering experience, including over 3 years of experience in leading front-end engineering teams Demonstrable experience in hiring, mentoring and managing the performance of staff Strong experience in front-end engineering or designing and developing applications in Web, iOS or macOS Understanding of WCAG 2.x guidelines and Apple Human Interface Guidelines Knowledge of accessibility features built into Apple products and other assistive technologies Ability to communicate and influence senior executives and stakeholders using excellent negotiation skills Ability to make hard calls when dealing with complexity, conflicting priorities and aggressive schedules A passion for new technologies and continuous learning Preferred Qualifications Proficiency in web application development using web technologies, including front-end frameworks and accessible implementations Communicate quickly and effectively; vertically and horizontally throughout the organization Result-oriented and demonstrates the high degree of ownership and accountability Promotes a team environment that values, supports and encourages differences Submit CV

Technical Skills: - Proficiency in Windows and macOS OS. - Troubleshooting hardware and software issues. - Basic network understanding (IP addresses, VPN, Wi-Fi). - Experience with ticketing systems and remote support tools. Multilingual IT Proficiency: - Fluent in French, Spanish. - Able to handle technical concepts in all three languages. - Knowledge of keyboard layouts and region-specific settings. - Good communication. Soft Skills: - Strong problem-solving skills. - Excellent interpersonal abilities across diverse cultures. - Effective communication in technical terms. Experience: - 3-4 years in IT support or customer service. - Worked in multilingual IT environments. - Familiarity with technical documentation in French, Spanish, and English. Location: - Mohali, Chandigarh.

#Freepost Designation: End User (VIP Support) L2 Location: Ballabhgarh, Haryana Relevant Experience: 3-4 years of experience Qualification: Graduate/ Engineering in IT background Key Roles and Responsibilities: Desk Side Support Provide onsite support services to resolve user-related hardware and software issues. OS Installation and Configuration Install desktop/laptop operating systems as required. Add/remove hardware accessories, peripherals, and configure PCs accordingly. Asset Management Support Maintain accurate records of machine installations, relocations, configuration changes, and communicate updates to the Asset Coordinator. Standard Software Installation Install standard desktop applications (e.g., Microsoft Office 365) and relevant updates in accordance with contractual terms. End-User Device Support Provide support for standard desktop products including laptops, desktops, printers, and scanners. Emergency Software Fixes Apply emergency software patches/fixes in collaboration with OEMs for issue resolution. Network Connectivity Ensure proper LAN connectivity for all desktops/laptops in coordination with JCB local IT. Remote Troubleshooting Perform first-level remote troubleshooting and escalate to onsite engineers as required. Patch Management Execute patch management using tools provided by JCB. Ticketing and Documentation Record all onsite support activities in the ticketing tool with appropriate detail. Antivirus Management Manage antivirus software and definitions as per JCB's approved tools. Vendor Coordination Liaise with JCB’s third-party vendors for maintenance support coordination. Antivirus Monitoring Regularly check antivirus logs to detect and confirm resolution of any infections. Printer Maintenance Address paper jams and perform basic servicing to ensure printer functionality. Incident Identification Identify OS and application-related incidents using the ITSM tool. Custom Software Support Install and configure customer-specific software packages. Vendor Escalation Coordinate with vendors for escalated issues until resolution is achieved. Print Queue Management Restart print queues in cases of service hang or print job delays. Hardware Issue Resolution Coordinate with hardware vendors to resolve printer hardware failures. Email Support – Level 1 Provide Level 1 support for Office 365 email services. User Awareness Training Conduct quarterly user training sessions on new technologies and devices. Mailbox/Group Management Assist with creation of user mailboxes and distribution groups. Email Policy Compliance Adhere to defined SOPs and monitor mail queue and traffic per JCB’s email policy. Escalation – UK Team (Admin Tasks) Escalate mailbox deletion, modification, or movement requests to the JCB UK team. SOP Escalation Escalate SOP-defined issues to the JCB UK team as necessary. Password Reset Assistance Assist users with email password reset requests. Email Client Troubleshooting Provide first-level troubleshooting for email client issues. VIP User Support (GM and Above) VIP Ticket Ownership Take end-to-end ownership of tickets raised by VIP users. Cross-Platform Device Support Support Microsoft Windows, Apple macOS/iOS, and network connectivity. Communication Tools Support Provide advanced support for Skype for Business, Cisco Jabber, Microsoft Teams, and Office 365. Mobile Device & MDM Support Support iOS and Android devices along with MDM (Mobile Device Management) solutions. Endpoint Security & Management Support Full Disk Encryption, Antivirus solutions, and SCCM for software delivery and endpoint management. Active Directory Access Support Provide assistance with AD group membership and access-related issues for VIP users. Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Work Location: In person

We are seeking a detail-oriented and customer-focused IT Support Specialist to provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. The ideal candidate will be responsible for diagnosing and resolving technical problems in a timely and accurate manner, ensuring the smooth operation of IT systems and services. Key Responsibilities: Respond to user support requests via phone, email, or ticketing system. Diagnose and troubleshoot software, hardware, and network issues. Install, configure, and maintain computer systems and applications. Support Windows/macOS operating systems, Microsoft Office Suite, and other commonly used software. Manage and maintain user accounts, permissions, and access rights (Active Directory, etc.). Set up and support hardware such as laptops, desktops, printers, and mobile devices. Escalate unresolved issues to higher-level support teams as necessary. Maintain inventory of IT assets and documentation of processes and resolutions. Assist with onboarding and offboarding of employees from a technical perspective. Ensure compliance with IT policies and security standards. Required Qualifications: Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience). 1–3 years of experience in an IT support or helpdesk role. Strong knowledge of Windows and macOS environments. Familiarity with network protocols, basic server and storage systems, and cloud services (e.g., Microsoft Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Flexible schedule Health insurance Leave encashment Paid sick time Provident Fund Work Location: In person