Back Zscaler Specialist JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Noida, India Technology Corporate Remote 47978 McGraw Hill LLC. mail_outline Get future jobs matching this search or Overview Job Description Build the Future Our Global Technology Solutions (GTS) team provide our global business the tools, the technology, and the expertise so that we can continue to deliver market-leading educational solutions to our customers. Due to continued business success, we are expanding our team across India and have several exciting positions available. Supporting our users across our global business, we have a new opportunity for Zscaler Specialist . Bring your unwavering dedication and together, we’ll deliver work that matters. Your Impact On The Team As our new Zscaler Specialist, You will be a part of DWS Engineering team and responsible to manage and oversee device management platforms and manage endpoint. You will be reporting directly to the Architect of Digital Workspace, the position will collaborate with functional teams and stakeholders to deliver innovative and effective solutions. Mode of work- Remote Position Working hours for this role will be 05:30PM IST – 02:30AM IST (US Business Hours) What You Will Be Doing Design, implement, and maintain Zero Trust Architecture using Zscaler and related security frameworks. Develop and enforce app segmentation strategies to isolate and secure internal applications based on user roles and access needs. Monitor and troubleshoot endpoint connectivity issues, ensuring consistent performance and reliability across devices. Collaborate with security, infrastructure, and application teams to align Zscaler solutions with enterprise IT strategies. Maintain and enhance endpoint security postures through Zscaler integrations with MDM and EDR platforms. Configure and deploy Zscaler Client Connector across diverse device environments (Windows, macOS, mobile). Perform regular audits and compliance checks to validate secure access and policy adherence. Analyze traffic logs, identify anomalies in collaboration with other teams. Support change management and documentation processes related to endpoint networking and Zscaler configuration. Provide subject matter expertise (SME) in Zscaler and Zero Trust principles during security architecture reviews and planning sessions.Stay updated with the latest advancements in endpoint security and Zero Trust Network Access (ZTNA) technologies. We’re Looking For Someone With Bachelor’s/Master’s degree in Information Technology or related field. Minimum 3-5 years of experience with Zscaler Products Possess deep knowledge of Networking concepts like DNS, IP subnets, Firewall etc. Manage and optimize Zscaler Private Access (ZPA) and Zscaler Client Connector (ZCC) policies to ensure secure/seamless user access and security Policy management. Certification - Zscaler Certified ZIA/ZPA Administrator/Zscaler Certified Cloud Expert (ZCCX) Why work for us? Could your creative thinking build the future? Zscaler Specialist at McGraw Hill make a difference for learners and educators across the world. Our team needs individuals with new ideas who connect with people in innovative ways. 47978 McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with “like skills” based on resume and job data. To request an alternative screening process, please select “Opt-Out” when asked to “Consent to use of Automated Employment Decision Tools” during the application. Apply JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Show more Show less

Back Senior Accountant JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Uttar Pradesh, India Finance Corporate On-Site 48963 McGraw Hill LLC. mail_outline Get future jobs matching this search or Overview Job Description Build the future When was the last time you saw the direct impact of your work? Our Finance team is dedicated to fostering meaningful relationships with educators and learners, creating the unique opportunity to positively affect lives worldwide. Your efforts make a real difference in the world of education. We are currently seeking a Sr. Accountant to join our team in Noida, India. This key role requires strong analytical skills and meticulous attention to detail, as you will be responsible for financial accounting tasks including month-end procedures, journal entries, reconciliations, analytical reviews, and reporting How Can You Make An Impact You will work closely with internal and external stakeholders to ensure accuracy and timely reporting. Assist with month-end close, GL account analysis, and journal entries (revenue, royalties, prepaid expenses, and accruals). Support monthly/quarterly close processes and analyze large sets of data. Contribute to ad hoc projects, including audit documentation and streamlining finance operations. Collaborate with external auditors and internal FPA departments to ensure accurate financial reporting. Ensure continuous improvements in accounting processes. What You’ll Need To Be Successful Chartered Accountant with 5+ years of experience. Big 4 audit firm experience and involvement in European/US public company audits. Strong understanding of financial controls and month-end processes. Proficiency in Microsoft Excel, ERP systems, and MS Office. Detail-oriented with excellent organizational and communication skills. Must be able to work US hours until at least noon/1 PM EST. Ability to work independently and take initiative for continuous improvement. Tools/Systems Microsoft Excel (mid-high profile) ERP systems ability MS Office Why work for us McGraw Hill make a difference for learners and educators across the world. We have a collective passion for the work we do and a curiosity to find new solutions. If you share our determination, together we will drive learning forward. “McGraw Hill recruiters always use a “@mheducation.com” email address or communicate through our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.” 48963 McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with “like skills” based on resume and job data. To request an alternative screening process, please select “Opt-Out” when asked to “Consent to use of Automated Employment Decision Tools” during the application. Apply JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Show more Show less

Back Zscaler Specialist JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Noida, India Technology Corporate Remote 47978 McGraw Hill LLC. mail_outline Get future jobs matching this search or Transcript So what makes the culture at McGraw Hill unique? It's the people, of course. We have great leaders. They care about the employees. They make fun of themselves. They are willing to listen to opposing viewpoints. We have a talented and passionate workforce focused on customers and on solutions. We have a great working environment. It's flexible, it's collaborative, it's inclusive. All ideas are welcome. McGraw Hill cares about its employees, its people, and you feel that every day. % buffered00:00 00:00 What makes the company culture unique at McGraw Hill? Sylvia Superintendent in Residence Overview Job Description Build the Future Our Global Technology Solutions (GTS) team provide our global business the tools, the technology, and the expertise so that we can continue to deliver market-leading educational solutions to our customers. Due to continued business success, we are expanding our team across India and have several exciting positions available. Supporting our users across our global business, we have a new opportunity for Zscaler Specialist . Bring your unwavering dedication and together, we’ll deliver work that matters. Your Impact On The Team As our new Zscaler Specialist, You will be a part of DWS Engineering team and responsible to manage and oversee device management platforms and manage endpoint. You will be reporting directly to the Architect of Digital Workspace, the position will collaborate with functional teams and stakeholders to deliver innovative and effective solutions. Mode of work- Remote Position Working hours for this role will be 05:30PM IST – 02:30AM IST (US Business Hours) What You Will Be Doing Design, implement, and maintain Zero Trust Architecture using Zscaler and related security frameworks. Develop and enforce app segmentation strategies to isolate and secure internal applications based on user roles and access needs. Monitor and troubleshoot endpoint connectivity issues, ensuring consistent performance and reliability across devices. Collaborate with security, infrastructure, and application teams to align Zscaler solutions with enterprise IT strategies. Maintain and enhance endpoint security postures through Zscaler integrations with MDM and EDR platforms. Configure and deploy Zscaler Client Connector across diverse device environments (Windows, macOS, mobile). Perform regular audits and compliance checks to validate secure access and policy adherence. Analyze traffic logs, identify anomalies in collaboration with other teams. Support change management and documentation processes related to endpoint networking and Zscaler configuration. Provide subject matter expertise (SME) in Zscaler and Zero Trust principles during security architecture reviews and planning sessions.Stay updated with the latest advancements in endpoint security and Zero Trust Network Access (ZTNA) technologies. We’re Looking For Someone With Bachelor’s/Master’s degree in Information Technology or related field. Minimum 3-5 years of experience with Zscaler Products Possess deep knowledge of Networking concepts like DNS, IP subnets, Firewall etc. Manage and optimize Zscaler Private Access (ZPA) and Zscaler Client Connector (ZCC) policies to ensure secure/seamless user access and security Policy management. Certification - Zscaler Certified ZIA/ZPA Administrator/Zscaler Certified Cloud Expert (ZCCX) Why work for us? Could your creative thinking build the future? Zscaler Specialist at McGraw Hill make a difference for learners and educators across the world. Our team needs individuals with new ideas who connect with people in innovative ways. 47978 McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with “like skills” based on resume and job data. To request an alternative screening process, please select “Opt-Out” when asked to “Consent to use of Automated Employment Decision Tools” during the application. Apply JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Show more Show less

Back Sr Data Engineer JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Uttar Pradesh, India Data Science & Business Intelligence Corporate Remote 48831 McGraw Hill LLC. mail_outline Get future jobs matching this search or Overview Job Description Build the Future At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience. Our engineering team drive progress and help build the future of learning. If you have the passion and technical expertise to thrive in an innovative and agile environment, we want to learn more about you. What is this role about? McGraw-Hill Education, the leading provider of digital and print educational materials is looking for a Senior Data Engineer for our Data Analytics Group. The Senior Data Engineer in Data and Analytics is responsible for enhancing McGraw-Hill Education’s (MHE) business intelligence and data services capabilities, ensuring the delivery of actionable and timely insights to support financial, product, customer, user, and third-party data. This role also involves managing and monitoring the performance of the Data Platform, ensuring efficiency and reliability with hands-on data engineering, designing and architecting dynamic reporting, analytics, and modeling solutions to drive success in the education domain. The ideal candidate will have a strong data engineering background, with expertise in Oracle Cloud Infrastructure (OCI) with Exadata, Informatica Intelligent Cloud Services (IICS) and/or Databricks, AWS, with tht advanced proficiency in SQL queries. Additionally, this role requires close collaboration with stakeholders to ensure the successful delivery of projects. What You Will Be Doing Senior Data Engineer must have prior hands-on experience developing and delivering data solution with AWS and/Or Oracle technologies. Strong knowledge working with data from financial and operational systems, such as Oracle ERP Sales, Oracle DB and data modelling architecture with slow changing dimension (SCD). Experience in running cloud platform with optimized solution architecture with the ability to meet the daily runbook SLA. Strong experience with version control software like GIT and project management software like Jira with Agile/Kanban. Strong experience with Data Modelling concepts and Modern data architecture including cloud technologies. Ability to translate business requirements into technical requirements and deliveries. Design and develop parallel processing ETL solutions for optimal resource usage and faster processing. Understand ETL specification documents for mapping requirements and create mappings using transformations such as the Aggregator, Lookup, Router, Joiner, Union, Sorter, Normalizer and Update Strategy. Create UNIX shell scripts as Informatica workflow wrapper and perform housekeeping activities like cleanup and archive files. Experience in technical specification design - Proven experience in designing and building integrations supporting standard data modelling objects (Fact dimensions, aggregations, star schema, etc.) Ability to provide end-to-end technical guidance on the software development life cycle (requirements through implementation). Ability to create high quality solution design documentation for end-to-end solutions What You Need To Be Considered Expertise in Data warehousing and modern data lake concepts. 5+ years of experience in Data Engineering using tools such as:Informatica/IICS, Oracle DB and Oracle packages. AWS services. Data platforms like Athena with iceberg, lambda, EMR, and glue, Data bricks. Scripting languages like Python, Scala, Java or node. 1+ years of experience in Unix shell scripting 3+ years of experience working with Cloud like OCI, AWS, and Azure on Data technologies. Preferred Experience with Publication and Education domain. Prior experience or familiarity with Tableau/Alteryx. Experience working with financial data like sales, revenue, cogs and manufacturing etc. Experience with IBM planning Analytics (TM1). Why work for us? At McGraw Hill, you will be empowered to make a real impact on a global scale. Every day your individual efforts contribute to the lives of millions. There has never been a better time to join McGraw Hill. In our culture of curiosity and innovation, you will be able to own your growth and develop as we do. The work you do at McGraw Hill will be work those matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights. If you are curious, open to new ideas and ready to make a difference, we want to talk to you. We have a collective passion for the work we do and a curiosity to find new solutions. If you share our determination, together we will drive learning forward. Here’s What We Offer At McGraw Hill, you will be empowered to make a real impact on a global scale. Every day your individual efforts can contribute to the lives of millions. McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email. 48831 McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with “like skills” based on resume and job data. To request an alternative screening process, please select “Opt-Out” when asked to “Consent to use of Automated Employment Decision Tools” during the application. Apply JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Show more Show less

Back Digital Graphic Designer JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Noida, India Product Development International On-Site 49083 McGraw Hill LLC. mail_outline Get future jobs matching this search or Transcript So what makes the culture at McGraw Hill unique? It's the people, of course. We have great leaders. They care about the employees. They make fun of themselves. They are willing to listen to opposing viewpoints. We have a talented and passionate workforce focused on customers and on solutions. We have a great working environment. It's flexible, it's collaborative, it's inclusive. All ideas are welcome. McGraw Hill cares about its employees, its people, and you feel that every day. % buffered00:00 00:00 What makes the company culture unique at McGraw Hill? Sylvia Superintendent in Residence Overview Job Description The Job You’re Looking For! Are you ready to use your creative thinking to help shape the future of education? As our new Digital Graphic Designer at McGraw Hill, you'll play a vital role in creating engaging and impactful content that connects with students and educators, driving our product efforts for our very successful India business in Test Preparation. What You’ll Do As part of the very successful Product team in our Noida office, the Digital Graphic Designer will play a vital role in driving our Test Preparation business in India by bringing marketing campaigns to life through compelling, performance-focused creatives across platforms like Google Ads, Meta, YouTube, and LinkedIn. You will also help in defining the visual identity of our digital learning content, by designing engaging multimedia assets such as infographics, mind maps, and flashcards that are both academically sound and visually appealing. In This Role, Your Typical Responsibilities May Include Be responsible to design media creatives for platforms such as Google Ads, Meta, YouTube, and LinkedIn with a focus on performance and CTR (Click Through Rate) optimization Create graphical email templates for newsletters, banners, thumbnails and other visual content to support marketing initiatives Maintain a well-organized design calendar that stays in sync with the overall marketing and demand generation campaign schedules, ensuring timely delivery of all creative assets You’ll be responsible for upholding brand consistency across all assets, ensuring that tone, typography, colour palettes, and layouts align with McGraw Hill’s visual and messaging standards Design engaging visual elements like infographics, mind maps, flashcards, etc. for digital courses Work closely with the product team and external partners to create audio-visual digital content resources and their derivatives You’ll ensure that all content assets reflect McGraw Hill’s academic tone, while also being visually modern and engaging to effectively connect with our audience Design UI elements, graphics, and mock-ups for digital product experiences, conversion-optimized landing pages, and product-led experiences (such as free trials, onboarding flows, and dashboards), ensuring visual consistency across all designs Collaborate with the E-Commerce demand generation team to create engaging visuals for product listing pages and marketing assets, while ensuring all web designs are brand-aligned, mobile-optimized, and visually appealing We Are Looking For Someone Having A bachelor's degree Good prior years of experience as a graphic or creative or digital designer Strong and proven years of experience in grasping of visual hierarchy, typography, colour theory, and layout design Proven years of experience working on any Adobe Creative Suite (Photoshop, Illustrator, XD, InDesign), Figma, and Canva Good to have experience in Adobe Premier Pro or any other relevant video editing tool Proven years of experience in understanding of performance design principles, such as what makes an ad convert, what visuals drive clicks, how to convey a CTA effectively, etc.. Why Join Us? At McGraw Hill, our product team play a key role in shaping the future for learners and educators worldwide. Join a collaborative, open, and supportive environment where creativity thrives. If you’re passionate about using your creative thinking to make a difference and want to be part of a forward-thinking team, we’d love to hear from you. 49083 McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with “like skills” based on resume and job data. To request an alternative screening process, please select “Opt-Out” when asked to “Consent to use of Automated Employment Decision Tools” during the application. Apply JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Show more Show less

Back Sr Accountant JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Noida, India Finance Corporate On-Site 48939 McGraw Hill LLC. mail_outline Get future jobs matching this search or Overview Job Description Build the future When was the last time you saw the direct impact of your work? Our Finance team is dedicated to fostering meaningful relationships with educators and learners, creating the unique opportunity to positively affect lives worldwide. Your efforts make a real difference in the world of education. We are currently seeking a Sr. Accountant to join our team in Noida, India. This key role requires strong analytical skills and meticulous attention to detail, as you will be responsible for financial accounting tasks including month-end procedures, journal entries, reconciliations, analytical reviews, and reporting How Can You Make An Impact You will work closely with internal and external stakeholders to ensure accuracy and timely reporting. Assist with month-end close, GL account analysis, and journal entries (revenue, royalties, prepaid expenses, and accruals). Support monthly/quarterly close processes and analyze large sets of data. Contribute to ad hoc projects, including audit documentation and streamlining finance operations. Collaborate with external auditors and internal FPA departments to ensure accurate financial reporting. Ensure continuous improvements in accounting processes. What You’ll Need To Be Successful Chartered Accountant with 5+ years of experience. Big 4 audit firm experience and involvement in European/US public company audits. Strong understanding of financial controls and month-end processes. Proficiency in Microsoft Excel, ERP systems, and MS Office. Detail-oriented with excellent organizational and communication skills. Must be able to work US hours until at least noon/1 PM EST. Ability to work independently and take initiative for continuous improvement. Tools/Systems Microsoft Excel (mid-high profile) ERP systems ability MS Office Why work for us McGraw Hill make a difference for learners and educators across the world. We have a collective passion for the work we do and a curiosity to find new solutions. If you share our determination, together we will drive learning forward. “McGraw Hill recruiters always use a “@mheducation.com” email address or communicate through our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.” 48939 McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with “like skills” based on resume and job data. To request an alternative screening process, please select “Opt-Out” when asked to “Consent to use of Automated Employment Decision Tools” during the application. Apply JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Show more Show less

Back Data Analyst - US Backend Process JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Noida, India Operations Corporate On-Site 48709 McGraw Hill LLC. mail_outline Get future jobs matching this search or Transcript A typical day in my position as a pricing and territory representative is coming in in the morning, viewing any reports that were submitted overnight. These reports usually consist of previous day work that we just need to scan and make sure everything was submitted correctly and processed as we intended it to do. Once these reports are completed, they will get filed away. Then we will proceed to our daily queue of cases. Once in our queue, we will scan the queue for any priority requests that need immediate assistance. Once those cases have been completed, then we'll proceed to work the cases from the older to the newer ones. Cases usually come in throughout the day, so this will usually consists of our workday handling cases and requests throughout the day. At the end of our business day, we have end-of-day reports that we work and get those completed and submitted to get ran through the system overnight and process. % buffered00:00 00:00 What is a day in the life of your position? D Deshawn Data Quality Analyst 1 Overview Job Description Build The Future At McGraw Hill, the Data Analyst teams drive progress and help build the future of learning. If you have the passion and basic technical expertise to thrive in an innovative and agile environment, we want to learn more about you. We are seeking a dedicated, hard-working, and diligent Data Analyst – US Backend Process for our back-office customer support team. How can you make an impact? As our new Data Analyst , you’ll be responsible for maintaining the integrity of the item, pricing and territory structures for McGraw Hill. Based in our office in Noida, you will also be responsible for the solution, set-up and maintenance of item behaviours, territory structures, as well as advanced pricing modifiers to ensure customers receive accurate items and accurate pricing. What You Will Be Doing Analyse data and anticipate potential problems before they occur; review reports daily and correct any issues before the close of business to eliminate bad data. Review reports for internal errors to ensure data integrity. Run SQL queries or Business Intelligence reports established by the business and review and distribute the hold process. Analyse our product attributes, behaviours, pricing, territory structures, and revenue codes to ensure the integrity of each product. You will collaborate with higher-level business stakeholders to ensure data requests are completed and provide recommendations for alternative solutions based on business needs. Important Prerequisites! The candidate should be comfortable as this role requires working 6:30 PM – 3:00 AM IST, with flexibility to adjust to 5:30 PM – 2:00 AM IST during U.S. daylight savings time Ideal candidates will reside within 25 km of the office location in Noida. If suitable candidates are not found within this range, we may consider those within 40 km as an exception Cab facility for both pick up and drop off will be provided We’re Looking For Someone With 1+ years of proven experience in Data Analysis with prior experience of working in IT/ITES/BPO industry for US/UK process Proficiency in Microsoft Office applications Basic knowledge of SQL and query writing Strong written and verbal communication skills, coupled with excellent attention to detail and accuracy skills Ability to develop solutions through research and data-driven decision making Good knowledge of Oracle and Salesforce would be highly advantageous Why McGraw Hill? There has never been a better time to join McGraw Hill. In our culture of curiosity and innovation, you will be able to own your growth and develop as we do! 48709 McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with “like skills” based on resume and job data. To request an alternative screening process, please select “Opt-Out” when asked to “Consent to use of Automated Employment Decision Tools” during the application. Apply JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Show more Show less

Back Workday Integration Lead JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Uttar Pradesh, India Human Resources Corporate Remote 49051 McGraw Hill LLC. mail_outline Get future jobs matching this search or Overview Job Description Build the Future At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience. If you have the passion and technical expertise to thrive in an innovative and agile environment, we want to learn more about you. What is this role about? The Workday Integration Lead will create and maintain system integrations and configure related security roles, business processes, and their associated security policies. This role will work with Human Resources, Information Technology teams and outside vendors to create and maintain system integrations and configure related security roles, business processes, and their associated security policies. What You Will Be Doing Design, develop, test, deploy, and document the Workday integration systems using Workday Studio, Core Connectors, Web Services, and Enterprise Interface Builder (EIB). Create detailed integration specifications, field mappings, and designs to support the entire integration deployment lifecycle. Possess solid understanding of the business process, workflows, and data requirements for Workday integrations across HCM, Benefits, Payroll, Recruiting, Time, and Compensation. Partner and build relationships with stakeholders to align on objectives and advance Workday adoption and ease of use. Research problems. Identify opportunities and seek opinions and feedback on suggested solutions. Translate business requirements into system requirements. Research integration failures, perform root cause analyses, and report back to management and business owners. What You Need To Be Considered Workday HCM, HRIS, & Integrations experience (5+ years) Workday Studio (3+ Years) Advanced Reporting, Calculated Fields, Inbound EIB integrations, Core Connectors Workday Integration Security Ability to work with multiple projects and stakeholders. Experience translating business requirements into system requirements. Strong oral and written communications skills. Great organizational, analytical, and problem-solving skills. Ability to work independently and communicate and work productively as part of multiple fully remote and/or hybrid teams. Preferred Preferred Certification – Workday Integrations Certification or Workday Pro Integrations Why work for us? At McGraw Hill, you will be empowered to make a real impact on a global scale. Every day your individual efforts contribute to the lives of millions. There has never been a better time to join McGraw Hill. In our culture of curiosity and innovation, you will be able to own your growth and develop as we do. The work you do at McGraw Hill will be work those matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights. If you are curious, open to new ideas and ready to make a difference, we want to talk to you. We have a collective passion for the work we do and a curiosity to find new solutions. If you share our determination, together we will drive learning forward. Here’s What We Offer At McGraw Hill, you will be empowered to make a real impact on a global scale. Every day your individual efforts can contribute to the lives of millions. McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email. 49051 McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with “like skills” based on resume and job data. To request an alternative screening process, please select “Opt-Out” when asked to “Consent to use of Automated Employment Decision Tools” during the application. Apply JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Show more Show less

Back APAC Payroll and Time Lead JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Noida, India Human Resources Corporate Hybrid 49161 McGraw Hill LLC. mail_outline Get future jobs matching this search or Transcript So what makes the culture at McGraw Hill unique? It's the people, of course. We have great leaders. They care about the employees. They make fun of themselves. They are willing to listen to opposing viewpoints. We have a talented and passionate workforce focused on customers and on solutions. We have a great working environment. It's flexible, it's collaborative, it's inclusive. All ideas are welcome. McGraw Hill cares about its employees, its people, and you feel that every day. % buffered00:00 00:00 What makes the company culture unique at McGraw Hill? Sylvia Superintendent in Residence Overview Job Description Asia Pacific Payroll and Time Lead Working as part of a very successful international Payroll team, in an organisation that strives to improve the learning experience for students and educators, come and join us as our new APAC Payroll and Time Lead . Supporting our Asia Pacific business for approximately 350 employees, you execute and oversee monthly payroll operations through our managed service provider. How Can You Make An Impact As our new APAC Payroll Time Lead, you will understand the complete payroll cycle – including, payroll reconciliation, general ledger and payroll compliance. You will also develop a deep knowledge of allowance policies, compliance, and act as a subject matter expert, and point of contact for, payroll escalations. If you can bring your unwavering dedication, together, we’ll deliver work that matters. What you will be doing? Overseeing and approving end-to-end monthly payroll processing, partnering with our outsourced payroll partners Managing timekeeping compliance Owning the payroll compliance filings – including quarterly and year-end reconciliation, balancing year-end documents, and other fringe benefit programs Partnering with our vendors and internal, cross-functional groups Developing and improving payroll procedures, processes, and systems Monitoring our payroll ticketing system – answering payroll related questions and resolving employee issues You Should Apply If You have previous working experience in Asia Pacific payroll processing in countries such as China, Singapore, Taiwan, Malaysia, Japan, Hong Kong, India, Thailand, Australia A preference would be given to those that have worked in a shared service payroll environment You have working experience of Workday You have knowledge of country compliance regulations or know how to obtain it You possess excellent MS Excel skills You are detailed orientated and have advanced problem-solving skills Why work for us? The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights. If you enjoy working in an international environment, have a flexible approach, and ready to make a difference, we want to talk to you! 49161 McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with “like skills” based on resume and job data. To request an alternative screening process, please select “Opt-Out” when asked to “Consent to use of Automated Employment Decision Tools” during the application. Apply JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Show more Show less

Back Zscaler Specialist JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Noida, India Technology Corporate Remote 47978 McGraw Hill LLC. mail_outline Get future jobs matching this search or Transcript So what makes the culture at McGraw Hill unique? It's the people, of course. We have great leaders. They care about the employees. They make fun of themselves. They are willing to listen to opposing viewpoints. We have a talented and passionate workforce focused on customers and on solutions. We have a great working environment. It's flexible, it's collaborative, it's inclusive. All ideas are welcome. McGraw Hill cares about its employees, its people, and you feel that every day. % buffered00:00 00:45 What makes the company culture unique at McGraw Hill? Sylvia Superintendent in Residence Overview Job Description Build the Future Our Global Technology Solutions (GTS) team provide our global business the tools, the technology, and the expertise so that we can continue to deliver market-leading educational solutions to our customers. Due to continued business success, we are expanding our team across India and have several exciting positions available. Supporting our users across our global business, we have a new opportunity for Zscaler Specialist . Bring your unwavering dedication and together, we’ll deliver work that matters. Your Impact On The Team As our new Zscaler Specialist, You will be a part of DWS Engineering team and responsible to manage and oversee device management platforms and manage endpoint. You will be reporting directly to the Architect of Digital Workspace, the position will collaborate with functional teams and stakeholders to deliver innovative and effective solutions. Mode of work- Remote Position Working hours for this role will be 05:30PM IST – 02:30AM IST (US Business Hours) What You Will Be Doing Design, implement, and maintain Zero Trust Architecture using Zscaler and related security frameworks. Develop and enforce app segmentation strategies to isolate and secure internal applications based on user roles and access needs. Monitor and troubleshoot endpoint connectivity issues, ensuring consistent performance and reliability across devices. Collaborate with security, infrastructure, and application teams to align Zscaler solutions with enterprise IT strategies. Maintain and enhance endpoint security postures through Zscaler integrations with MDM and EDR platforms. Configure and deploy Zscaler Client Connector across diverse device environments (Windows, macOS, mobile). Perform regular audits and compliance checks to validate secure access and policy adherence. Analyze traffic logs, identify anomalies in collaboration with other teams. Support change management and documentation processes related to endpoint networking and Zscaler configuration. Provide subject matter expertise (SME) in Zscaler and Zero Trust principles during security architecture reviews and planning sessions.Stay updated with the latest advancements in endpoint security and Zero Trust Network Access (ZTNA) technologies. We’re Looking For Someone With Bachelor’s/Master’s degree in Information Technology or related field. Minimum 3-5 years of experience with Zscaler Products Possess deep knowledge of Networking concepts like DNS, IP subnets, Firewall etc. Manage and optimize Zscaler Private Access (ZPA) and Zscaler Client Connector (ZCC) policies to ensure secure/seamless user access and security Policy management. Certification - Zscaler Certified ZIA/ZPA Administrator/Zscaler Certified Cloud Expert (ZCCX) Why work for us? Could your creative thinking build the future? Zscaler Specialist at McGraw Hill make a difference for learners and educators across the world. Our team needs individuals with new ideas who connect with people in innovative ways. 47978 McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with “like skills” based on resume and job data. To request an alternative screening process, please select “Opt-Out” when asked to “Consent to use of Automated Employment Decision Tools” during the application. Apply JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Show more Show less

Back Sr Accountant JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Uttar Pradesh, India Finance Corporate On-Site 49224 McGraw Hill LLC. mail_outline Get future jobs matching this search or Overview Job Description Build the future When was the last time you saw the direct impact of your work? Our Finance team is dedicated to fostering meaningful relationships with educators and learners, creating the unique opportunity to positively affect lives worldwide. Your efforts make a real difference in the world of education. We are currently seeking a Sr. Accountant to join our team in Noida, India. This key role requires strong analytical skills and meticulous attention to detail, as you will be responsible for financial accounting tasks including month-end procedures, journal entries, reconciliations, analytical reviews, and reporting How Can You Make An Impact You will work closely with internal and external stakeholders to ensure accuracy and timely reporting. Assist with month-end close, GL account analysis, and journal entries (revenue, royalties, prepaid expenses, and accruals). Support monthly/quarterly close processes and analyze large sets of data. Contribute to ad hoc projects, including audit documentation and streamlining finance operations. Collaborate with external auditors and internal FPA departments to ensure accurate financial reporting. Ensure continuous improvements in accounting processes. What You’ll Need To Be Successful Chartered Accountant with 5+ years of experience. Big 4 audit firm experience and involvement in European/US public company audits. Strong understanding of financial controls and month-end processes. Proficiency in Microsoft Excel, ERP systems, and MS Office. Detail-oriented with excellent organizational and communication skills. Must be able to work US hours until at least noon/1 PM EST. Ability to work independently and take initiative for continuous improvement. Tools/Systems Microsoft Excel (mid-high profile) ERP systems ability MS Office Why work for us McGraw Hill make a difference for learners and educators across the world. We have a collective passion for the work we do and a curiosity to find new solutions. If you share our determination, together we will drive learning forward. “McGraw Hill recruiters always use a “@mheducation.com” email address or communicate through our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.” 49224 McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with “like skills” based on resume and job data. To request an alternative screening process, please select “Opt-Out” when asked to “Consent to use of Automated Employment Decision Tools” during the application. Apply JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Show more Show less

Back Manager, Digital Demand Generation JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Noida, India Marketing International On-Site 49062 McGraw Hill LLC. mail_outline Get future jobs matching this search or Transcript So what makes the culture at McGraw Hill unique? It's the people, of course. We have great leaders. They care about the employees. They make fun of themselves. They are willing to listen to opposing viewpoints. We have a talented and passionate workforce focused on customers and on solutions. We have a great working environment. It's flexible, it's collaborative, it's inclusive. All ideas are welcome. McGraw Hill cares about its employees, its people, and you feel that every day. % buffered00:00 00:00 What makes the company culture unique at McGraw Hill? Sylvia Superintendent in Residence Overview Job Description Build The Future At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience. What is this role about? Manager, Digital Demand Generation is responsible for formulating and executing the digital demand generation strategies to fuel growth of McGraw Hill India’s Test Preparation business. Reporting into the Associate Director, Digital Solutions and Demand Generation, the person will execute multi-channel digital demand generation strategies across channels, platforms and media. The person will lead a team of associate managers and a creative designer to support execution of all these activities. The person will work closely with the product manager(s), members of the content team, marketing agencies, and our author/affiliates ecosystem. This a high-impact role which requires the person to think strategically and get deeply involved in the day-to-day execution of various digital demand generation campaigns. What you will be doing? Digital Demand Generation Formulate a solid multi-channel digital demand generation strategy, including paid media, social media, content marketing, and author/affiliate initiatives etc, for McGraw Hill Test prep Business in India. Own the planning, execution and continuous optimization of digital demand generation campaigns to maximize the ROI, while maintaining consistency of messaging across different channels and ensure its alignment with overall brand identity of the McGraw Hill. Continuously scan and track developments in the market to identify new, high-impact digital demand generation routes and optimize ongoing efforts. Performance Marketing & Paid Media Optimization Manage and execute multi-channel paid campaigns for demand generation and user acquisition including Google Ads, Meta, YouTube, LinkedIn, X and other suitable platforms. Drive continuous A/B testing and ad optimization for creatives, messaging & audience. Consistently improve the Return on Ad Spend (ROAS), Cost per Acquisition (CPA), and other metrices relevant to specific channels and campaigns. Manage the relationship with agencies and partners involved in execution of digital demand generation strategies across channels. Demand Generation Via Organic & Social Media Channels Use the social media channels to maximise engagement and brand awareness among the target groups and enhance the product value-proposition of McGraw Hill products. Envision and execute author-led user engagement events and continuously test and optimize these campaign ideas to maximise the ROI. Leverage content marketing opportunities to boost engagement and build a community of users having regular brand interactions. Develop and manage email campaigns, WhatsApp campaigns, and other retargeting efforts to build product awareness, drive demand generation and increase usage. Data Analytics Build and maintain comprehensive dashboards to track campaign performance across organic and inorganic channels. Leverage Google Analytics, marketing automation tools like Marketo and CRM insights to refine demand generation strategies. Provide regular updates and reports to senior leadership on performance data to enable data-driven decision-making. Budget & Team Management Manage and optimize usage of available budget to ensure ROI driven efficient spending Lead and mentor a team of marketeers to execute high-impact programs. What you need to be considered? 3-5 years of proven track record in scaling B2C digital demand generation campaigns to drive user and revenue growth, preferably in a FMCG, education or healthcare sector. A problem-solving mindset with high attention to detail. Good understanding of consumer psychology and principles of A/B testing and campaign optimization, preferably with some real experience in these areas. Strong organizational skills to collaborate with internal and external teams to drive multiple high-impact programs in parallel. Excellent written and verbal communication skills and bias for data-driven decision-making. Knowledge of the latest technology trends and their applications in consumer-focused sector. Expertise, backed by real world experience, in running targeted campaigns on Google Ads, Meta Ads, YouTube Ads, and other advertising platforms. Proficiency, backed by real world experience, in tools like Google Analytics, Google Search Console, Google Tag Manager, Marketo, SEMrush, etc. Creative bent of mind to facilitate innovative and compelling storytelling and translate marketing strategies into engaging campaigns. Understanding of design principles like color theory, typography and layout to guide designers and ensure high-quality visuals. Education & Certifications MBA with specialization in marketing, digital marketing, advertising or related field Certifications on Google Ads, Meta Ads, or growth hacking are a plus. Why work for us? At McGraw Hill, you will be empowered to make a real impact on a global scale. Every day your individual efforts contribute to the lives of millions. There has never been a better time to join McGraw Hill. In our culture of curiosity and innovation, you will be able to own your growth and develop as we do. The work you do at McGraw Hill will be work those matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights. If you are curious, open to new ideas and ready to make a difference, we want to talk to you. We have a collective passion for the work we do and a curiosity to find new solutions. If you share our determination, together we will drive learning forward. Here’s What We Offer At McGraw Hill, you will be empowered to make a real impact on a global scale. Every day your individual efforts can contribute to the lives of millions. McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email. 49062 McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with “like skills” based on resume and job data. To request an alternative screening process, please select “Opt-Out” when asked to “Consent to use of Automated Employment Decision Tools” during the application. Apply JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Show more Show less

Back Head of Content & Project Management JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Noida, India Product Management International On-Site 49089 McGraw Hill LLC. mail_outline Get future jobs matching this search or Transcript So what makes the culture at McGraw Hill unique? It's the people, of course. We have great leaders. They care about the employees. They make fun of themselves. They are willing to listen to opposing viewpoints. We have a talented and passionate workforce focused on customers and on solutions. We have a great working environment. It's flexible, it's collaborative, it's inclusive. All ideas are welcome. McGraw Hill cares about its employees, its people, and you feel that every day. % buffered00:00 00:00 What makes the company culture unique at McGraw Hill? Sylvia Superintendent in Residence Overview Job Description Build the Future To accelerate learning through intuitive, engaging, efficient and effective experiences – grounded in research. For McGraw-Hill Education, learning science is our approach to improving educational outcomes. Grounded in deep insights into how learning happens, it guides us to deliver tools, platforms, and services proven to power performance and achievement. We harness technology and data insights both inside and outside the classroom to ignite the spark between teaching and learning. Today, our learning science approach informs us of everything we do, supported by: an open ecosystem to foster a seamless learning experience robust and proven content to support individual learning goals adaptive technology for personalized learning data and insights to drive decisions What Is This Role About To lead the content development and project management function for the Test Preparation segment, ensuring high-quality, exam-aligned content is published on time and within budget across both print and digital formats. The role will drive operational excellence in content creation, manage vendor partnerships, and enable scalable delivery for aspirants preparing for competitive exams Attributes A customer and market focus: you are active in the markets to learn market trends, customer and competitor insights that positively impact product strategy and decisions, plus product conception and development. You are passionate about creating product that delivers value to our customers. A collaborative approach: You work effectively across the organization as the customer expert and product owner, and partner successfully with others to accomplish goals. You are an adept communicator when collaborating with internal and external stakeholders. A strategic mindset: You have the ability to manage and synthesize data insights into defined strategies and actionable plans for your product portfolio, in consultation with stakeholders and management. Adaptability and agility: You act quickly, decisively and effectively to embrace, anticipate and initiate change, capitalizing on opportunities. You can manage uncertainty and have the ability to adjust to rapidly changing situations. Strong initiative and time management: You work across multiple projects and markets and can manage timelines effectively and efficiently and take steps to rethink processes and techniques. You prioritize effectively and allocate resources in accordance with business priorities. Leadership & Management: You lead and develop the team and prioritize their focus in alignment with strategic product needs. What You Will Be Doing Content Strategy and Development Define and drive the overall content development strategy aligned with the Test Prep publishing roadmap. Collaborate with portfolio, SMEs, authors, CPM teams to ensure the development of authentic, high quality and exam-oriented content for both print and digital formats. Implement innovative content strategies and effective product lifecycle management that align with customer needs and market trends. Provide guidance and support to the content team to ensure effective and accurate management and publication of courseware and AdvantEdge suite of products. Quality Assurance and Compliance Implement a rigorous review and validation process to maintain accuracy, relevancy, and pedagogical soundness of content. Ensure alignment with copyright regulations with strict adherence to the defined guidelines of rights and permissions and brand style guide. Stay updated with changing exam patterns and ensure content is updated proactively. Project and Work Flow Management Oversee project planning, resource allocation, and end-to-end execution of content development for multiple exam categories within defined budget. Monitor project milestones, identifying risks and initiating corrective actions to stay on track. Ensure timely delivery of manuscripts, page layouts, digital files, and final outputs. Digital Publishing and Content Transformation Integrate digital publishing workflows into content development, including eBooks, interactive learning tools, multimedia, and other digital format. Work with technology teams to streamline digital integration and content delivery. Stay updated on digital publishing trends, tools, and platforms to enhance product delivery and user experience. Vendor and Partner Management Manage relationships with content vendors, freelance editors, designers, typesetters, digital conversion partners, and other production stakeholders. Define scopes of work, negotiate contracts, and ensure vendors meet quality and timeline expectations. Establish and enforce vendor performance metrics and quality assurance protocols to ensure consistent delivery standards within the defined scopes of work Team Leadership & Management Lead, mentor, and scale a high-performing content management team aligned with agile and digital publishing practices. Foster a culture of ownership, innovation, and continuous learning across the team. Actively contributes to organizational strategy as a senior leader, providing thought leadership and cross-functional collaboration. What You Need To Be Considered Bachelor’s degree with 8-10 years of relevant experience as a Content Management for K-12 or Test Prep segment: MBA from a reputed institution will be an advantage. Experience and deep interest in content development and management. Expertise in vendor management and stakeholder management Proficiency in managing digital content workflows and publishing tools Why work for us? At McGraw Hill, you will be empowered to make a real impact on a global scale. Every day your individual efforts contribute to the lives of millions. There has never been a better time to join McGraw Hill. In our culture of curiosity and innovation, you will be able to own your growth and develop as we do. The work you do at McGraw Hill will be work those matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights. If you are curious, open to new ideas and ready to make a difference, we want to talk to you. We have a collective passion for the work we do and a curiosity to find new solutions. If you share our determination, together we will drive learning forward. Here’s What We Offer At McGraw Hill, you will be empowered to make a real impact on a global scale. Every day your individual efforts can contribute to the lives of millions. McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email. 49089 McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with “like skills” based on resume and job data. To request an alternative screening process, please select “Opt-Out” when asked to “Consent to use of Automated Employment Decision Tools” during the application. Apply JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Show more Show less

Back Customer Service - US Backend Operations JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Noida, India Operations Corporate On-Site 49168 McGraw Hill LLC. mail_outline Get future jobs matching this search or Transcript I believe what makes the company culture unique at McGraw Hill is that McGraw Hill truly cares about its employees. McGraw Hill provides its employees an opportunity and the tools to both grow, learn, and advance both professionally and personally. I love the family and team culture that is provided at McGraw Hill. I've been an employee at McGraw Hill for over 22 years, and I have worked and met with some amazing people from all walks of life and all around the country. McGraw Hill is truly a place that I would recommend as a place for employment. % buffered00:00 00:00 What makes the company culture unique at McGraw Hill? D Deshawn Data Quality Analyst 1 Overview Job Description Build The Future At McGraw Hill, the Customer Service - US Backend Operations drive progress and help build the future of learning. If you have the passion and basic technical expertise to thrive in an innovative and agile environment, we want to learn more about you. We are seeking a dedicated, hard-working, and diligent Customer Service - US Backend Operations for our back-office customer support team. How can you make an impact? As our new Customer Service - US Backend Operations , you’ll be responsible for maintaining the integrity of the item, pricing and territory structures for McGraw Hill. Based in our office in Noida, you will also be responsible for the solution, set-up and maintenance of item behaviors, territory structures, as well as advanced pricing modifiers to ensure customers receive accurate items and accurate pricing. What You Will Be Doing Analyse data and anticipate potential problems before they occur; review reports daily and correct any issues before the close of business to eliminate bad data. Review reports for internal errors to ensure data integrity. Run SQL queries or Business Intelligence reports established by the business and review and distribute the hold process. Analyse our product attributes, behaviors, pricing, territory structures, and revenue codes to ensure the integrity of each product. You will collaborate with higher-level business stakeholders to ensure data requests are completed and provide recommendations for alternative solutions based on business needs. Important Prerequisites! The candidate should be comfortable as this role requires working 6:30 PM – 3:00 AM IST, with flexibility to adjust to 5:30 PM – 2:00 AM IST during U.S. daylight savings time Ideal candidates will reside within 25 km of the office location in Noida. If suitable candidates are not found within this range, we may consider those within 40 km as an exception Cab facility for both pick up and drop off will be provided We’re Looking For Someone With 1+ years of proven experience in Customer Service Backend Operations with prior experience of working in IT/ITES/BPO industry for US/UK process Proficiency in Microsoft Office applications Basic knowledge of SQL and query writing Strong written and verbal communication skills, coupled with excellent attention to detail and accuracy skills Ability to develop solutions through research and data-driven decision making Good knowledge of Oracle and Salesforce would be highly advantageous Why McGraw Hill? There has never been a better time to join McGraw Hill. In our culture of curiosity and innovation, you will be able to own your growth and develop as we do! 49168 McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with “like skills” based on resume and job data. To request an alternative screening process, please select “Opt-Out” when asked to “Consent to use of Automated Employment Decision Tools” during the application. Apply JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Show more Show less

Back Data Engineer - IICS JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Uttar Pradesh, India Technology Corporate Remote 49270 McGraw Hill LLC. mail_outline Get future jobs matching this search or Transcript So what makes the culture at McGraw Hill unique? It's the people, of course. We have great leaders. They care about the employees. They make fun of themselves. They are willing to listen to opposing viewpoints. We have a talented and passionate workforce focused on customers and on solutions. We have a great working environment. It's flexible, it's collaborative, it's inclusive. All ideas are welcome. McGraw Hill cares about its employees, its people, and you feel that every day. % buffered00:00 00:00 What makes the company culture unique at McGraw Hill? Sylvia Superintendent in Residence Overview Job Description Build the future! At McGraw Hill, In this role of Database Engineer - IICS you can continue to follow your passion for developing great applications while working with a global team. You'll contribute to designing solutions, development, delivery and execution for a variety of key customer-facing and internal applications. How are you assisting us in our growth? As an Database Engineer - IICS in this role we expect someone who will be addressing the defects and change requests by working closely with Solution Architects, Business Analyst and Testing team to implement the requirements. What will you be doing? The individual will be driving the end-to-end delivery of the functionality until production release and review unit as well as integration testing scope for business requirements. You will also be working closely with onshore and offshore development teams to develop a strong understanding of the project and objectives. A Typical Day Might Include Design, develop and maintain Informatica cloud data integration processes using the appropriate data load technique Build data integration processes by constructing mappings, tasks, task flows, schedules and parameter files Analyse the impact of changes on existing ETL/ELT processes and systems Participate in design reviews and provide input to the design recommendations; provide input to information/data flow, understand, and comply with Project Life Cycle Methodology in all planning steps Participate in code reviews and ensure that all solutions are aligned to pre-defined architectural and requirement specifications Ensure appropriate level of Unit Test and System Test of all the deliverables We Are Looking For Someone With A bachelor's degree in Engineering/Technology 3-5 years of professional experience as a IICS Developer Good understanding across Cloud and infrastructure components (server, data, and applications) Proven knowledge and experience in writing basic SQL queries Why work with us? There has never been a better time to join McGraw Hill. In our culture of curiosity and innovation, you will be able to own your growth and develop as we do! 49270 McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with “like skills” based on resume and job data. To request an alternative screening process, please select “Opt-Out” when asked to “Consent to use of Automated Employment Decision Tools” during the application. Apply JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Show more Show less

Back Backoffice Customer Service Associate- Noida JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Noida, India On-Site DJOB McGraw Hill LLC. mail_outline Get future jobs matching this search or Transcript So what makes the culture at McGraw Hill unique? It's the people, of course. We have great leaders. They care about the employees. They make fun of themselves. They are willing to listen to opposing viewpoints. We have a talented and passionate workforce focused on customers and on solutions. We have a great working environment. It's flexible, it's collaborative, it's inclusive. All ideas are welcome. McGraw Hill cares about its employees, its people, and you feel that every day. % buffered00:00 00:45 What makes the company culture unique at McGraw Hill? Sylvia Superintendent in Residence Overview Job Description Build the Future Our vision is to unlock the potential of each learner at every stage of life. We have a very successful and customer-centric operational team here at McGraw Hill, and we are now seeking a dedicated, hard-working, and diligent Back-Office Customer Service Associate for our Noida office. This role focuses on supporting and enhancing the customer experience for our US business. How can you make an impact? As our Back-Office Customer Service Associate , you are responsible for a variety of back-office tasks that includes processing physical return/refunds, account maintenance, order management, and provisioning digital licenses into proper accounts This role requires working 6:30 PM – 3:00 AM IST, with flexibility to adjust to 5:30 PM – 2:00 AM IST during U.S. daylight savings time. Ideal candidates will reside within 25 km of the office location in Noida. If suitable candidates are not found within this range, we may consider those within 40 km as an exception. What You Will Be Doing Using our Salesforce and Oracle systems, you will sort, organize, and process digital images of labels and RGAs (returns goods authorization). Review system generated error messages to determine credit for the customer across various return policies and procedures. Creating accounts and triggering notification to customers on the availability of licensing. Updating contracts with end-user information and start dates to activate orders for invoicing. Key digital image of customer orders and samples into Oracle, analyze orders which is on-hold to determine next steps to process the order through completion. Perform a quality review of new orders being keyed, looking for errors, resolving issues and reporting trends to leadership. We’re Looking For Someone With A minimum of 1 years’ experience in a contact center, operations, Back-office, US customer service environment. Excellent Microsoft Office skills. Salesforce, Oracle, or Smartsheet knowledge. This is not essential but would be advantageous. Bachelor's degree in related field or equivalent experience. Experience working in a publishing company is a plus. Why work for us? There has never been a better time to join McGraw Hill. In our culture of curiosity and innovation, you will be able to own your growth and develop as we do! You will be rewarded with a competitive salary, one-time meal, free transport, and an achievable bonus coupled with the opportunity to join a very successful team that focuses on making a difference. McGraw Hill recruiters always use a “@mheducation.com” email address or communicate through our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email. DJOB McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with “like skills” based on resume and job data. To request an alternative screening process, please select “Opt-Out” when asked to “Consent to use of Automated Employment Decision Tools” during the application. Apply JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML

Back Fraud Prevention Associate JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Noida, India Operations Corporate 49320 McGraw Hill LLC. mail_outline Get future jobs matching this search or Transcript Hi, my name is Angie Davis, and the question for the day is, how does your team uniquely support McGraw Hill? I am the senior manager over customer service and back office, and we do support McGraw Hill by offering many services to our customers as well as our business unit partners with the customers. We do take inbound calls, we take emails, and also work chats. We try to answer any type of question that they may have. We also place orders. On the back work office side of things, we help support the system and maintain the integrity of everything that is in Oracle. We establish accounts, make sure that they're set up appropriately. We also have a team who helps support any type of returns and crediting as well as a small and mighty fraud team. % buffered00:00 00:00 How does your team uniquely support McGraw Hill? A Angie Sr Manager Customer Servuce/Backoffice Overview Job Description Impact the Moment When was the last time you experienced the impact of your work? Our back-office customer service team thrives on building meaningful relationships with educators and learners. With that comes the unique opportunity as a Fraud Prevention Associate to impact lives across the world and experience first-hand the difference your hard work makes. What is this about? As our new Fraud prevention associate, you are responsible for reviewing orders to determine fraudulent activity. Should use a variety of tools to validate and confirm identity, as well as physical and virtual addresses. Will also be responsible for keeping track of fraudulent activity and the success of failure prevention. This role requires working 6:30 PM – 3:00 AM IST, with flexibility to adjust to 5:30 PM – 2:00 AM IST during U.S. daylight savings time. Ideal candidates will reside within 25 km of the office location in Noida. If suitable candidates are not found within this range, we may consider those within 40 km as an exception. A Typical Day Might Include Perform real time reviews on suspicious transactions that have been systemically identified, utilize various methods and technology to determine if the orders should be released or canceled Identify new fraud trends and alert management team (includes cybersecurity). Identify proactive ways to prevent future fraud from occurring (blocking email address, inactivating accounts, etc.) Research and validate the legitimacy of new addresses being requested to be added to existing accounts. Also research and validate new users who want to register to use our COAST system to place orders. Communicates and tracks fraud attempts, losses and saved transactions for reporting Ensures proper accounting adjustments are being submitted and communicating to proper stakeholders. You Should Apply If You have a good understanding of Fraud Solution applications: Braintree, Kount, Adyen Strong Experience with open-Source Investigations and Understanding of fraud trends, ATO’s & Fraudulent chargebacks Attention to detail and accuracy in data review with exceptional analytical, problem-solving, and organizational skills Strong organizational and time management skills with excellent communication skills. Technical proficiency with Salesforce, Jira, Microsoft Office Why work for us? There has never been a better time to join McGraw Hill. In our culture of curiosity and innovation, you will be able to own your growth and develop as we do! A competitive salary, one-time meal, free transport and an achievable bonus coupled with the opportunity to join a very successful team that focuses on making a difference. McGraw Hill recruiters always use a “@mheducation.com” email address or communicate through our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email. 49320 McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with “like skills” based on resume and job data. To request an alternative screening process, please select “Opt-Out” when asked to “Consent to use of Automated Employment Decision Tools” during the application. Apply JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML

Back APAC Payroll and Time Lead JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Noida, India Human Resources Corporate Hybrid 49161 McGraw Hill LLC. mail_outline Get future jobs matching this search or Transcript So what makes the culture at McGraw Hill unique? It's the people, of course. We have great leaders. They care about the employees. They make fun of themselves. They are willing to listen to opposing viewpoints. We have a talented and passionate workforce focused on customers and on solutions. We have a great working environment. It's flexible, it's collaborative, it's inclusive. All ideas are welcome. McGraw Hill cares about its employees, its people, and you feel that every day. % buffered00:00 00:00 What makes the company culture unique at McGraw Hill? Sylvia Superintendent in Residence Overview Job Description Asia Pacific Payroll and Time Lead Working as part of a very successful international Payroll team, in an organisation that strives to improve the learning experience for students and educators, come and join us as our new APAC Payroll and Time Lead . Supporting our Asia Pacific business for approximately 350 employees, you execute and oversee monthly payroll operations through our managed service provider. How Can You Make An Impact As our new APAC Payroll Time Lead, you will understand the complete payroll cycle – including, payroll reconciliation, general ledger and payroll compliance. You will also develop a deep knowledge of allowance policies, compliance, and act as a subject matter expert, and point of contact for, payroll escalations. If you can bring your unwavering dedication, together, we’ll deliver work that matters. What you will be doing? Overseeing and approving end-to-end monthly payroll processing, partnering with our outsourced payroll partners Managing timekeeping compliance Owning the payroll compliance filings – including quarterly and year-end reconciliation, balancing year-end documents, and other fringe benefit programs Partnering with our vendors and internal, cross-functional groups Developing and improving payroll procedures, processes, and systems Monitoring our payroll ticketing system – answering payroll related questions and resolving employee issues You Should Apply If You have previous working experience in Asia Pacific payroll processing in countries such as China, Singapore, Taiwan, Malaysia, Japan, Hong Kong, India, Thailand, Australia A preference would be given to those that have worked in a shared service payroll environment You have working experience of Workday You have knowledge of country compliance regulations or know how to obtain it You possess excellent MS Excel skills You are detailed orientated and have advanced problem-solving skills Why work for us? The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights. If you enjoy working in an international environment, have a flexible approach, and ready to make a difference, we want to talk to you! 49161 McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with “like skills” based on resume and job data. To request an alternative screening process, please select “Opt-Out” when asked to “Consent to use of Automated Employment Decision Tools” during the application. Apply JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML

Back IDMC (Informatica Data Management Cloud) Developer/Administrator JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Uttar Pradesh, India Technology Corporate Remote 49264 McGraw Hill LLC. mail_outline Get future jobs matching this search or Transcript So what makes the culture at McGraw Hill unique? It's the people, of course. We have great leaders. They care about the employees. They make fun of themselves. They are willing to listen to opposing viewpoints. We have a talented and passionate workforce focused on customers and on solutions. We have a great working environment. It's flexible, it's collaborative, it's inclusive. All ideas are welcome. McGraw Hill cares about its employees, its people, and you feel that every day. % buffered00:00 00:00 What makes the company culture unique at McGraw Hill? Sylvia Superintendent in Residence Overview Job Description Build the Future At McGraw Hill, we are dedicated to delivering digital learning experiences that transform education for learners and educators. Our focus is on creating seamless, impactful products that truly benefit our users while supporting growth and collaboration across teams. We foster a culture that values innovation, teamwork, and a balance between career growth and personal well-being. How can you make an impact? As our new IDMC (Informatica Data Management Cloud) Developer/Administrator , you play a critical role in designing, developing, implementing, and maintaining seamless integration solutions across McGraw Hill’s software systems and workflows to ensure efficient reliable data flow and connectivity. What You'll Do Build high volume, mission critical cloud native applications using IDMC. Build Service Connectors and Application Connections, for Real Time integration with Third party applications. Using a combination of IDMC and python, automate file lifecycle management, and all administrative tasks that can be executed via API. Provide oversight to third party developers to ensure proper design, coding standards and best practices are followed. Ensure accountability throughout the software development lifecycle. Ensure robust operational support framework is established and maintained to support the Informatica IDMC platform. Monitor, identify and correct production issues when required. We Are Looking For Someone With 5 years of hands-on experience with Informatica IICS/IDMC – IDMC Development. 2+ Years of Administrator Experience in IICS/IDMC 2+ years of experience with informatica CAI and CDI Applications/tools. 2+ years of experience with Python scripting tool(Development Experience). Proficiency in SQL, ETL development, data warehousing, performance tuning – Good to have skills Why work for us? The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights. McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email. 49264 McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with “like skills” based on resume and job data. To request an alternative screening process, please select “Opt-Out” when asked to “Consent to use of Automated Employment Decision Tools” during the application. Apply JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML

Back Time and Attendance Coordinator JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Uttar Pradesh, India Operations Corporate Remote 49125 McGraw Hill LLC. mail_outline Get future jobs matching this search or Transcript A typical day in my position as a pricing and territory representative is coming in in the morning, viewing any reports that were submitted overnight. These reports usually consist of previous day work that we just need to scan and make sure everything was submitted correctly and processed as we intended it to do. Once these reports are completed, they will get filed away. Then we will proceed to our daily queue of cases. Once in our queue, we will scan the queue for any priority requests that need immediate assistance. Once those cases have been completed, then we'll proceed to work the cases from the older to the newer ones. Cases usually come in throughout the day, so this will usually consists of our workday handling cases and requests throughout the day. At the end of our business day, we have end-of-day reports that we work and get those completed and submitted to get ran through the system overnight and process. % buffered00:00 00:00 What is a day in the life of your position? D Deshawn Data Quality Analyst 1 Overview Job Description Impact The Moment When was the last time you experienced the impact of your work? Our customer service team thrives on building meaningful relationships with educators and learners. With that comes the unique opportunity to impact lives across the world and experience first-hand the difference your hard work makes. Your Impact On The Team As our new Time and Attendance Coordinator , you are responsible for supporting day-to-day timekeeping, attendance records, reviewing/verifying data to produce timekeeping files for payroll vendors, configuring, customization, and maintenance of the timekeeping system to align with company policies and procedures, Monitor and audit timekeeping data to ensure accuracy and compliance with internal controls for audit trail integrity. This role requires working 4:30 PM – 1:30 AM IST (US Business Hours) with flexibility. This is a remote opportunity, but the ideal candidates should reside within Noida/Greater Noida/Delhi location. What You Will Be Doing Review timecard punches, schedule approved time off, update unexpected lost time, update schedules, code and track Disability and FMLA(The Family and Medical Leave Act). Partner with McGraw Hill Payroll team to produce and maintain biweekly time file for all non-exempt employees (includes timestamp and non-timestamp McGraw Hill employees) Ensure a successful feed to the McGraw Hill payroll system (Workday) and troubleshoot if needed. Configure, modify, test and update timekeeping system set up (access profiles, accruals, attendance set up, common set up, pay policies, pay codes, organizational set up, display preferences, and scheduler set up). Collaborate with Human Resources, payroll and business units to gather and analyze requirements, recommend best practices for business process improvements. Provide evidence of audit trail for timecard approvals and proficient in system organization controls (SOC) Reports and Bridge Letters to verify compliance. You Should Apply If 4+ years of time keeping administrative knowledge. Usage of the timekeeping application/tool for opening/escalating/tracking You possess strong written and verbal communication skills, coupled with excellent attention to detail skills. You have strong problem-solving abilities; work independently to identify, maintain confidentiality and resolve problems accurately. Bachelor's degree in a related field or equivalent experience Why work for us? There has never been a better time to join McGraw Hill. In our culture of curiosity and innovation, you will be able to own your growth and develop as we do. As an education innovation company, we're proud to play our part by inspiring learners around the world. If you bring your curiosity, we'll help you grow in a collaborative environment where everyone shares a passion for success. McGraw Hill recruiters always use a “@mheducation.com” email address or communicate through our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email. 49125 McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with “like skills” based on resume and job data. To request an alternative screening process, please select “Opt-Out” when asked to “Consent to use of Automated Employment Decision Tools” during the application. Apply JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML