Its time to add to our production Team! We are looking for an enthusiastic Process Associate (Legal Data Entry Specialist) with great communication skills to handle a high-volume caseload. The primary focus of the role will be inputting new case data into our software and communicating with internal teams and clients; however, the position may also include uploading (e-portal), filing, scheduling, and other general clerical duties and legal office support. Typical Duties and Responsibilities • Compile, sort, and verify the accuracy of data before it is entered • Locate and correct data entry errors, • Compare data with source documents, or re-enter data in verification format to detect errors • Review, fact-check, and process invoices • Maintain logs of activities and completed work Skills and Competencies • Excellent computer skills including typing • Proficient in Microsoft Office Suite • Excellent time management • Close attention to detail • Ability to complete tasks with little to no supervision Requirements • Minimum 1-year relevant work experience. • Litigation support experience is a plus • Education-Any Graduate+ Diploma/Degree in Law • Resources: PC/Laptop and Broadband connection. • Immediate Joiners can only apply • Prior night shift experience is mandatory • Work shift: Night Hardware Requirements: Laptop: Screen Size: 14 Inches Screen Resolution: FHD (19201080) Processor: I5 or higher RAM: Minimum 8GB (Must) Type: Windows Laptop Soware: AnyDesk Internet Speed: 100 MBPS or higher

Shift Timings: 10:00 PM to 7:00 AM Night Shift experience mandatory We are seeking a Medical Data Entry professional with a minimum of 1 year of experience in medical data annotation and document review. The ideal candidate will have a background in medical or pharmaceutical sciences and possess key skills related to medical data management, regulatory guidelines (FDA, EMA, ICH, GCP), and patient report handling. This role requires mandatory night shift experience and is a permanent work-from-home position. Key Responsibilities: Review and annotate medical documents and patient records accurately. Apply knowledge of FDA, EMA, ICH, and GCP guidelines to data management tasks. Perform clinical data management activities. Handle and process patient reports efficiently. Ensure data quality and integrity during the entry and annotation process. Requirements: Qualification: B.Sc, M.Sc, B.Pharma, or M.Pharma. Minimum 1 year of experience in medical data annotation and medical document review. Mandatory experience working night shifts (US shift: 10:00 pm to 7:00 am). Experience with FDA, EMA, ICH, and GCP guidelines. Proficiency in Clinical Data Management and handling Patient Reports. Only candidates with a medical background and medical data annotation experience will be considered. Immediate joiner preferred. Technical Requirements: Laptop or Desktop: Windows (i5 or higher, 8GB RAM minimum) Screen: 14 inches, Full HD (19201080) Internet Speed: 100 Mbps or higher About ARDEM ARDEM is a leading Business Process Outsourcing and Business Process Automation service provider. For over twenty years, ARDEM has successfully delivered business process outsourcing and business process automation services to our clients in the USA and Canada. We are growing rapidly. We are constantly innovating to become a better service provider for our customers. We continuously strive for excellence to become the Best Business Process Outsourcing and Business Process Automation company. NOTE! ARDEM will never ask for any personal information or banking information during the hiring process for any data entry/processing type of work. If you are contacted by any party claiming to represent ARDEM Incorporated offering work from home jobs this is fraud. Please disregard and refer to ARDEMs Careers page for all open job positions. We apologize for any inconvenience caused by such acts.

Our brand is rapidly growing and its time to add to our Customer Success Team! We are looking for an enthusiastic Process Associate- AR who fits with our company culture and is excited to learn and manage finance services every day! Essential Functions Help Process Track and record payments in an accurate, efficient and timely manner. Managed end to end AR cycle process (Cash app, Billing, Invoice, Aging, Bank reconciliation, Payment, etc) Support the company in optimizing our financial transactions and systems by performing reconciliation of payments and customer accounts. Strengthen and grow relationships with clients by communicating with customers regarding past due accounts. Assist in streamlining and improving the accounts receivable process identifying areas of performance improvement. Gather and verify invoices for appropriate documentation prior to issuing the invoice for payments Maintain accounts receivable records to ensure aging is up to date, credits. Software knowledge is mandatory – SAP, QuickBooks, Oracle, Citrix, and other ERP’s Experience 2+ Years in relevant process and projects can apply. Shift time – 7:00 PM to 4:00 AM, 8:00 PM to 5:00 AM, or 9:00 PM to 6:00 AM (Shift will be assigned based on project requirements) Technical Requirements: Laptop or Desktop: Windows (i5 or higher, 8GB RAM minimum) Screen: 14 inches, Full HD (19201080) Internet Speed: 100 Mbps or higher

Senior Project Owner (SPO) Utility/Energy Division Job Title: Senior Project Owner (SPO) - Utility & Energy Division Company: ARDEM Data Services Location: Remote Shift: 6:00 PM to 3:00 AM About Us: ARDEM Data Services is part of a US-based global professional services company providing Business Process Automation and Business Process Outsourcing Services. We are seeking experienced Senior Project Owners (SPOs) specializing in Utility & Energy Sector projects. This role requires expertise in utility bill processing, energy data analysis, and workflow development to optimize operational efficiency. Responsibilities and Duties: Project Management: • Manage and oversee multiple utility and energy sector projects concurrently, ensuring timely and budget-friendly execution. • Serve as the main client liaison, ensuring clear communication and alignment on project expectations. • Develop project plans, milestones, and performance metrics to track progress effectively. Team Leadership: • Lead and manage a team of process analysts handling utility data processing. • Assign responsibilities based on expertise, ensuring efficient resource utilization. • Conduct team huddles and performance reviews, providing feedback for improvement. Quality Assurance: • Act as a quality checker, ensuring utility bill data processing meets high accuracy standards. • Implement quality control measures, including Root Cause Analysis (RCA) and Corrective Actions. • Maintain HQC, DQC, and FQC checklists for project tracking and final quality control. Process Improvement: • Analyze utility data processing workflows and recommend efficiency improvements. • Implement automation and best practices for utility billing and energy consumption data. • Keep processing logs, work instructions, and process maps up to date. Workflow Development: • Design and develop workflow processes for utility bill audits and energy data reconciliation. • Create training plans and ensure all team members are proficient in handling utility sector projects. Client Communication: • Communicate effectively in English with utility and energy clients to clarify project requirements. • Provide regular updates on progress, challenges, and resolution strategies. Required Experience, Skills, and Qualifications: • Bachelor's degree (Preferred: BTech- Engineering background only)) • 12 years of utility project management experience, with at least 7+ years in a leadershiprole • Experience handling utility bill processing, energy data analysis, or sustainability reporting • Ability to manage 15-20 projects with teams of 1-5 analysts or a single large project with30-50 analysts • Expertise in utility bill formats, energy consumption analysis, and ESGreporting • Strong understanding of data processing workflows, automation, and regulatory compliance • Proficiency in developing Training Plans, Quality Plans, and Standard Operating Procedures (SOPs) • Experience with Root Cause Analysis (RCA) and Corrective Action Plans (CAPs) • Strong English communication skills, with the ability to present confidently in video calls and client meetings Technical Requirements: • Laptop or Desktop: Windows (i3/i5 or higher, 8GB RAM minimum) • Screen: 14 inches, Full HD (19201080) • Internet Speed: 100 Mbps or higher

Shift: US shift Prior night shift experience is mandatory Position Overview: As an Accounts Payable Associate, you will play a pivotal role in ensuring the accurate and timely processing of accounts payable transactions for our clients while maintaining compliance with company policies and procedures. This position requires a detail-oriented individual with exceptional analytical skills and a minimum of 3 years of experience in accounts payable. Key Responsibilities: Manage the full cycle of accounts payable processes, including invoice processing, coding, and approval workflows. Perform vendor reconciliations and resolve discrepancies in a timely manner. Coordinate with various customer departments to obtain necessary approvals and resolve invoice discrepancies. Review and analyze vendor statements to ensure all invoices are accounted for and paid in a timely manner. Process employee expense reports and ensure compliance with company travel and expense policies. Prepare and process weekly, monthly, and ad-hoc payments via check, ACH, and wire transfers. Assist in month-end close activities, including accruals, journal entries, and reconciliations. Provide support for audits and respond to inquiries from auditors as needed. Qualifications: BCom, MCom, or equivalent degree in Accounting, Finance Minimum of 3 years of progressive experience in accounts payable. Proficiency in accounting software such as QuickBooks, SAP, Concur, NetSuite as well as Microsoft Excel. Strong understanding of accounting principles and GAAP. Excellent analytical and problem-solving skills with a keen attention to detail. Excellent English Speaking, Comprehension and Writing skills Ability to prioritize tasks and meet deadlines in a fast-paced environment. Effective communication and interpersonal skills, with the ability to collaborate cross functionally. Experience with process improvements and implementing best practices is highly desirable. Certified Accounts Payable Professional (CAPP) certification is a plus. Ability to maintain confidentiality and handle sensitive information with integrity. Prior experience with night shifts. Hardware Requirements:Laptop : Screen Size: 14 Inches Screen Resolution: FHD (19201080) Processor: I5 or higher RAM: Minimum 8GB (Must) Type: Windows Laptop Software: AnyDesk Internet Speed: 100 MBPS or higher About ARDEM ARDEM has been around for almost 2 decades and is experiencing rapid growth and working for many notable large companies. We provide specialized boutique” outsourcing and business automation solutions in the US and abroad. Companies come to us when they are looking for a true partner to help them grow for long term capacity. In each person we add to our customer success team- we are looking for them to help us provide our clients with the white glove service they desire. Each solution we provide our clients with is unique. This means, you will always be faced with new challenges and exciting opportunities to grow your knowledge in various industries.

We are seeking a highly skilled and experienced Contract Security Auditor to join our team for a 1-year engagement. This critical role will be instrumental in enhancing our organization's security posture. The ideal candidate will be an unbiased expert, capable of meticulously assessing our current security controls against various global standards. If you thrive in an environment where you can make a significant impact and demonstrate exceptional performance, this contract offers a unique pathway to a permanent position within our core security team. Responsibilities: As our Contract Security Auditor, you will be responsible for: Comprehensive Security Assessments: Conducting in-depth security audits of our current systems, processes, and controls against established frameworks and regulations including, but not limited to, ISO 27001, SOC 2, HIPAA, and GDPR. Gap Analysis & Risk Identification: Identifying gaps, vulnerabilities, and non-compliance issues within our information security management system (ISMS) and operational procedures. Corrective Action Planning: Developing detailed, actionable recommendations for corrective actions and control improvements, collaborating with relevant teams to ensure practical and effective solutions. Implementation Oversight & Verification: Monitoring and confirming the successful implementation of corrective actions, ensuring that identified deficiencies are fully remediated and bring the organization into compliance. Documentation & Reporting: Creating clear, concise, and comprehensive audit reports, detailing findings, recommendations, and evidence of compliance or non-compliance. Preparation: Assisting in the preparation of documentation, evidence, and personnel for future internal and third party audits Stakeholder Communication: Effectively communicating audit findings, risks, and progress directly to senior management Policy & Procedure Review: Reviewing and providing input on the adequacy and effectiveness of existing security policies, standards, and procedures. Continuous Improvement: Contributing to the continuous improvement of the organization's overall security program and compliance efforts. Qualifications: Experience: Minimum of 7 years of dedicated experience in information security auditing, compliance, or risk management. Demonstrable experience leading and executing audits against multiple frameworks, specifically ISO 27001, SOC 2, HIPAA, and GDPR. Proven track record of successfully identifying control deficiencies and recommending effective remediation strategies. Technical Skills: Strong understanding of information security principles, technologies, and best practices (e.g., access control, network security, data encryption, incident response). Familiarity with common enterprise IT environments, cloud services, and BPO operational models. In depth understanding of US security best practices and requirements Certifications (Highly Preferred): Relevant industry certifications such as CISA, CISSP, CRISC, Lead Auditor certifications (ISO 27001, SOC 2), or similar. Soft Skills: Unbiased & Objective: Proven ability to conduct audits impartially and provide objective assessments. Analytical & Problem-Solving: Exceptional analytical skills with the ability to interpret complex data, identify root causes, and propose practical solutions. Communication: Excellent written and verbal communication skills, with the ability to articulate complex security concepts to both technical and non-technical audiences. Interpersonal: Strong interpersonal skills to build rapport and collaborate effectively with diverse teams. Project Management: Ability to manage multiple audit engagements concurrently, prioritize tasks, and meet deadlines. Contract Details: Term: 1-year contract with potential for conversion to a permanent full-time position. Location: Remote Start Date: Immediate availability preferred. Why Join Us? This is an exciting opportunity to play a pivotal role in strengthening the security foundation of a dynamic US based BPO. You will have the autonomy to drive significant change and see the direct impact of your work. For a high-performing individual, this contract serves as a direct pipeline to a long-term career with our growing security team, offering stability and continued professional development. Application Process: To apply, please submit your resume and a cover letter detailing your relevant experience along with your self-introduction video at Navnita.chakravarty@ardem.com About ARDEM Data Services ARDEM is a leading Business Process Outsourcing and Business Process Automation Service provider. For over twenty years ARDEM has successfully delivered business process outsourcing and business process automation services to our clients in USA and Canada. We are growing rapidly. We are constantly innovating to become a better service provider for our customers. We continuously strive for excellence to become the Best Business Process Outsourcing and Business Process Automation company.

Senior Project Owner - Outsourcing Data Entry Services ARDEM Incorporated Hit enter to search or ESC to close Senior Project Owner ARDEM Data Services Private Limited UNIT No B-1/ 5th Floor 504 & 505 DLF MY PAD, Vibhuti Khand Gomti Nagar, Lucknow 226010, India Are you a seasoned project management leader with a passion for driving efficiency and client success within the Business Process Outsourcing (BPO) sector? We are seeking a highly experienced and dynamic Senior Project Owner to join our growing team. In this pivotal role, you will be instrumental in overseeing complex projects, fostering strong client relationships, and leading diverse teams to achieve operational excellence. Key Responsibilities: Lead and manage multiple customer accounts, ensuring successful project delivery and client satisfaction. Oversee projects from initiation to closure, ensuring adherence to scope, budget, and timeline. Manage variable team sizes, providing effective leadership, guidance, and mentorship to project teams. Drive continuous improvement by identifying opportunities for workflow optimization, automation, and process enhancements. Develop and implement comprehensive Training Plans, Quality Plans, and Standard Operating Procedures (SOPs) for various projects and processes. Conduct thorough Root Cause Analysis (RCA) for operational issues and develop effective Corrective Action Plans (CAPs). Ensure all project activities comply with relevant regulatory requirements and industry best practices. Act as the primary point of contact for client communications, conducting confident presentations during video calls and client meetings. Monitor project performance, report on key metrics, and proactively address potential risks and challenges. Qualifications Required: Bachelor s degree ( Preferred: Bachelor of Technology Engineering background only ). 10+ years of progressive project management experience, with at least 7+ years in a leadership role. Proven ability to manage multiple customer accounts simultaneously. Demonstrated experience in managing and adapting to variable team sizes. Strong understanding of data processing workflows, automation technologies, and regulatory compliance. Proficiency in developing and implementing Training Plans, Quality Plans, and Standard Operating Procedures (SOPs). Extensive experience with Root Cause Analysis (RCA) and developing Corrective Action Plans (CAPs). Exceptional English communication skills, both written and verbal, with the ability to present confidently and articulate complex information clearly in video calls and client meetings. Must be comfortable working remotely and able to align working hours with US business hours. Preferred: 7+ years of experience within the Business Process Outsourcing (BPO) industry. Previous experience in the utility, energy, or sustainability industry. Why Join ARDEM Data Services? Opportunity to work with a dynamic and innovative team. Be a part of a company that values growth and professional development. Competitive salary and benefits package. Supportive remote work environment. Technical Requirements: Laptop or Desktop: Windows (i3/i5 or higher, 8GB RAM minimum) Screen: 14 inches, Full HD (1920 1080) Internet Speed: 100 Mbps or higher About ARDEM ARDEM is a leading Business Process Outsourcing and Business Process Automation service provider. For over twenty years, ARDEM has successfully delivered business process outsourcing and business process automation services to our clients in the USA and Canada. We are growing rapidly. We are constantly innovating to become a better service provider for our customers. We continuously strive for excellence to become the Best Business Process Outsourcing and Business Process Automation company.

Shift: US shift Prior night shift experience is mandatory Position Overview: As an Accounts Payable Associate, you will play a pivotal role in ensuring the accurate and timely processing of accounts payable transactions for our clients while maintaining compliance with company policies and procedures. This position requires a detail-oriented individual with exceptional analytical skills and a minimum of 2+ years of experience in accounts payable. Key Responsibilities: Manage the full cycle of accounts payable processes, including invoice processing, coding, and approval workflows. Perform vendor reconciliations and resolve discrepancies in a timely manner. Coordinate with various customer departments to obtain necessary approvals and resolve invoice discrepancies. Review and analyze vendor statements to ensure all invoices are accounted for and paid in a timely manner. Process employee expense reports and ensure compliance with company travel and expense policies. Prepare and process weekly, monthly, and ad-hoc payments via check, ACH, and wire transfers. Assist in month-end close activities, including accruals, journal entries, and reconciliations. Provide support for audits and respond to inquiries from auditors as needed. Qualifications: BCom, MCom, or equivalent degree in Accounting, Finance Minimum of 2 years of progressive experience in accounts payable. Proficiency in accounting software such as QuickBooks, SAP, Concur, NetSuite as well as Microsoft Excel. Strong understanding of accounting principles and GAAP. Excellent analytical and problem-solving skills with a keen attention to detail. Excellent English Speaking, Comprehension and Writing skills Ability to prioritize tasks and meet deadlines in a fast-paced environment. Effective communication and interpersonal skills, with the ability to collaborate cross functionally. Experience with process improvements and implementing best practices is highly desirable. Certified Accounts Payable Professional (CAPP) certification is a plus. Ability to maintain confidentiality and handle sensitive information with integrity. Prior experience with night shifts. Hardware Requirements: Laptop : Screen Size: 14 Inches Screen Resolution: FHD (19201080) Processor: I5 or higher RAM: Minimum 8GB (Must) Type: Windows Laptop Software: AnyDesk Internet Speed: 100 MBPS or higher About ARDEM ARDEM has been around for almost 2 decades and is experiencing rapid growth and working for many notable large companies. We provide specialized boutique outsourcing and business automation solutions in the US and abroad. Companies come to us when they are looking for a true partner to help them grow for long term capacity. In each person we add to our customer success team- we are looking for them to help us provide our clients with the white glove service they desire. Each solution we provide our clients with is unique. This means, you will always be faced with new challenges and exciting opportunities to grow your knowledge in various industries.

Shift: US shift Prior night shift experience is mandatory Position Overview: As an Accounts Payable Associate, you will play a pivotal role in ensuring the accurate and timely processing of accounts payable transactions for our clients while maintaining compliance with company policies and procedures. This position requires a detail-oriented individual with exceptional analytical skills and a minimum of 2+ years of experience in accounts payable. Key Responsibilities: Manage the full cycle of accounts payable processes, including invoice processing, coding, and approval workflows. Perform vendor reconciliations and resolve discrepancies in a timely manner. Coordinate with various customer departments to obtain necessary approvals and resolve invoice discrepancies. Review and analyze vendor statements to ensure all invoices are accounted for and paid in a timely manner. Process employee expense reports and ensure compliance with company travel and expense policies. Prepare and process weekly, monthly, and ad-hoc payments via check, ACH, and wire transfers. Assist in month-end close activities, including accruals, journal entries, and reconciliations. Provide support for audits and respond to inquiries from auditors as needed. Qualifications: BCom, MCom, or equivalent degree in Accounting, Finance Minimum of 2 years of progressive experience in accounts payable. Proficiency in accounting software such as QuickBooks, SAP, Concur, NetSuite as well as Microsoft Excel. Strong understanding of accounting principles and GAAP. Excellent analytical and problem-solving skills with a keen attention to detail. Excellent English Speaking, Comprehension and Writing skills Ability to prioritize tasks and meet deadlines in a fast-paced environment. Effective communication and interpersonal skills, with the ability to collaborate cross functionally. Experience with process improvements and implementing best practices is highly desirable. Certified Accounts Payable Professional (CAPP) certification is a plus. Ability to maintain confidentiality and handle sensitive information with integrity. Prior experience with night shifts. Hardware Requirements: Laptop : Screen Size: 14 Inches Screen Resolution: FHD (19201080) Processor: I5 or higher RAM: Minimum 8GB (Must) Type: Windows Laptop Software: AnyDesk Internet Speed: 100 MBPS or higher About ARDEM ARDEM has been around for almost 2 decades and is experiencing rapid growth and working for many notable large companies. We provide specialized boutique outsourcing and business automation solutions in the US and abroad. Companies come to us when they are looking for a true partner to help them grow for long term capacity. In each person we add to our customer success team- we are looking for them to help us provide our clients with the white glove service they desire. Each solution we provide our clients with is unique. This means, you will always be faced with new challenges and exciting opportunities to grow your knowledge in various industries.

Finance Manager - Outsourcing Data Entry Services ARDEM Incorporated Hit enter to search or ESC to close ARDEM Data Services Private Limited UNIT No B-1/ 5th Floor 504 & 505 DLF MY PAD, Vibhuti Khand Gomti Nagar, Lucknow 226010, India Location: India Type: Remote Full-Time Schedule : Monday to Friday Shift: 7:00 PM to 4:00 AM 8:00 PM to 5:00 AM 9:00 PM to 6:00 AM (Shift will be assigned based on project requirements) ARDEM is seeking a highly skilled and detail-oriented Finance Manager to oversee the financial operations of our organization. The Finance Manager will be responsible for managing accounts receivable (A/R), accounts payable (A/P), financial reporting, payroll, and inventory processes. This role requires strong analytical skills, proficiency in financial software such as QuickBooks and TMW, and the ability to provide strategic financial insights to support business decisions. The ideal candidate will ensure accuracy, compliance, and optimal cash flow while leading daily and monthly financial operations. Key Responsibilities Accounts Receivable and Payable Management: Oversee A/R and A/P processes, ensuring timely and accurate processing of invoices and payments. Review expenses to ensure accuracy and compliance with company policies. Ensure collections on aged receivables to maintain healthy cash flow. Manage timely payment of payables while optimizing cash flow. Daily Financial Reporting: Present daily status updates of the Accounting Department at 9:30 AM, including: Number of completed loads to invoice. Number of invoices with issues. Number of invoices unprocessed for more than 2 days from the date of shipment. Financial Software and Data Management: Transfer invoice reports from TMW into QuickBooks. Input expenses from closed Repair Orders in TMT to QuickBooks via journal entries. Create and manage journal entries for monthly accruals and depreciation. Payroll and Owner Operator Payments: Manage payroll entries, allocating expenses across various departments and splitting driver payroll between divisions. Create entries for payroll accruals. Enter and allocate Owner Operator payments between divisions. Inventory and Purchasing: Oversee parts inventory, including physical counts and inventory adjustments. Manage the purchasing and receiving process for purchase orders (POs) for parts. Financial Reporting and Analysis: Reconcile all bank and credit card accounts monthly. Prepare and present monthly financial statements, including Income Statement and Balance Sheet. Provide financial analyses and reports to support management in developing business strategies. Compliance and Process Optimization: Ensure compliance with financial regulations and internal policies. Implement and maintain efficient financial processes to support organizational goals. Qualifications Bachelor s degree in Accounting, Finance, or a related field; CPA or CMA certification preferred. Minimum of 12 years of experience in financial management or accounting. Proficiency in QuickBooks, TMW, and TMT software. Strong knowledge of A/R, A/P, payroll, and inventory management processes. Excellent analytical and problem-solving skills with a keen attention to detail. Ability to present complex financial information clearly and concisely. Strong organizational and time-management skills to meet daily and monthly deadlines. Experience with financial reporting, including Income Statements and Balance Sheets. Knowledge of accrual accounting and depreciation processes. Excellent communication and leadership skills to manage cross-departmental collaboration. Preferred Skills Experience in the BPO US Accounting industry. Familiarity with managing financial operations across multiple divisions. Advanced proficiency in Microsoft Excel and other financial analysis tools. Why Join ARDEM At ARDEM, we value innovation, accuracy, and collaboration. As a Finance Manager, you will play a critical role in driving our financial strategy and supporting the company s growth. We offer a dynamic work environment, opportunities for professional development, and a chance to make a meaningful impact. Additional Requirements This opportunity enhances your work-life balance with allowance for remote work. To be successful your computer hardware and internet must meet these minimum requirements: Laptop or Desktop: Operating System: Windows Screen Size: 14+ Inches Screen Resolution: FHD (1920 1080) Processor: i5 or higher RAM: Minimum 8GB (Must) Type: Windows Laptop Software: AnyDesk Internet Speed: 100 MBPS or higher About ARDEM ARDEM is a leading Business Process Outsourcing and Business Process Automation Service provider. For over twenty years, ARDEM has successfully delivered business process outsourcing and business process automation services to our clients in USA and Canada. We are growing rapidly. We are constantly innovating to become a better service provider for our customers. We continuously strive for excellence to become the Best Business Process Outsourcing and Business Process Automation company.

We are seeking a highly skilled and experienced Contract Security Auditor to join our team for a 1-year engagement. This critical role will be instrumental in enhancing our organization's security posture. The ideal candidate will be an unbiased expert, capable of meticulously assessing our current security controls against various global standards. If you thrive in an environment where you can make a significant impact and demonstrate exceptional performance, this contract offers a unique pathway to a permanent position within our core security team. Responsibilities: As our Contract Security Auditor, you will be responsible for: Comprehensive Security Assessments: Conducting in-depth security audits of our current systems, processes, and controls against established frameworks and regulations including, but not limited to, ISO 27001, SOC 2, HIPAA, and GDPR. Gap Analysis & Risk Identification: Identifying gaps, vulnerabilities, and non-compliance issues within our information security management system (ISMS) and operational procedures. Corrective Action Planning: Developing detailed, actionable recommendations for corrective actions and control improvements, collaborating with relevant teams to ensure practical and effective solutions. Implementation Oversight & Verification: Monitoring and confirming the successful implementation of corrective actions, ensuring that identified deficiencies are fully remediated and bring the organization into compliance. Documentation & Reporting: Creating clear, concise, and comprehensive audit reports, detailing findings, recommendations, and evidence of compliance or non-compliance. Preparation: Assisting in the preparation of documentation, evidence, and personnel for future internal and third party audits Stakeholder Communication: Effectively communicating audit findings, risks, and progress directly to senior management Policy & Procedure Review: Reviewing and providing input on the adequacy and effectiveness of existing security policies, standards, and procedures. Continuous Improvement: Contributing to the continuous improvement of the organization's overall security program and compliance efforts. Qualifications: Experience: Minimum of 7 years of dedicated experience in information security auditing, compliance, or risk management. Demonstrable experience leading and executing audits against multiple frameworks, specifically ISO 27001, SOC 2, HIPAA, and GDPR. Proven track record of successfully identifying control deficiencies and recommending effective remediation strategies. Technical Skills: Strong understanding of information security principles, technologies, and best practices (e.g., access control, network security, data encryption, incident response). Familiarity with common enterprise IT environments, cloud services, and BPO operational models. In depth understanding of US security best practices and requirements Certifications (Highly Preferred): Relevant industry certifications such as CISA, CISSP, CRISC, Lead Auditor certifications (ISO 27001, SOC 2), or similar. Soft Skills: Unbiased & Objective: Proven ability to conduct audits impartially and provide objective assessments. Analytical & Problem-Solving: Exceptional analytical skills with the ability to interpret complex data, identify root causes, and propose practical solutions. Communication: Excellent written and verbal communication skills, with the ability to articulate complex security concepts to both technical and non-technical audiences. Interpersonal: Strong interpersonal skills to build rapport and collaborate effectively with diverse teams. Project Management: Ability to manage multiple audit engagements concurrently, prioritize tasks, and meet deadlines. Contract Details: Term: 1-year contract with potential for conversion to a permanent full-time position. Location: Remote Start Date: Immediate availability preferred. Why Join Us? This is an exciting opportunity to play a pivotal role in strengthening the security foundation of a dynamic US based BPO. You will have the autonomy to drive significant change and see the direct impact of your work. For a high-performing individual, this contract serves as a direct pipeline to a long-term career with our growing security team, offering stability and continued professional development. Application Process: To apply, please submit your resume and a cover letter detailing your relevant experience along with your self-introduction video at Navnita.chakravarty@ardem.com.

As an HR Intern at Ardem, you will be working closely with the HR Manager and team to support various human resources functions including employee onboarding, profile management, communication initiatives, and analytics. This is a hands-on internship designed to give you exposure to the full employee lifecycle and back-end HR operations. Key Responsibilities: Employee Onboarding & Compliance Follow up with newly hired candidates to collect pending documents and complete onboarding formalities. Assist in scheduling and conducting new hire orientation sessions. Ensure timely updates of probation period status in the HRIS and send necessary internal communications. Collect and update bank details and statutory information of new hires in the system. Employee Records & HRIS Maintenance Ensure employee records are complete and accurate in the HR Information System (contact info, education, past experience). Validate that professional headshots are uploaded on the system. Track the status of background verification for each new employee and escalate pending cases. Maintain and update the Group Health Insurance tracker regularly. Employee Engagement & Internal Communications Plan, coordinate, and execute employee engagement events such as birthday celebrations, festival gatherings, and team-building activities. Draft memos, announcements, and internal emails as directed by the HR Manager. Share motivational or team-related updates to maintain a positive work culture. Reporting & Analytics Support the HR team in preparing monthly HR reports (headcount, new hires, attrition, attendance, leave balances). Ensure accuracy in data collection and presentation using Excel/Google Sheets. Share finalized reports with relevant leadership and maintain archival records. Preferred Skills Strong interest in core HR functions such as onboarding, HR analytics, and employee engagement. Good knowledge of Microsoft Office (especially Excel) and Google Workspace. Strong English communication and interpersonal skills. Ability to multitask, stay organized, and work with minimal supervision. High level of accountability and attention to detail. Eligibility Criteria MBA students specializing in Human Resources, graduating in 2025 . Must be available to work the 6 PM to 3 AM IST night shift (EST time zone). Access to a stable internet connection and laptop/PC for remote work. Must be available for a minimum 6-month internship. Stipend : 10,000 15,000 per month