Loss Prevention Manager

Job Title: Loss & Prevention Manager

Job Purpose:

To manage and oversee all loss prevention, security, audit, inventory, dump & shrinkage control, SOP compliance, and CCTV operations across assigned stores, ensuring operational integrity and minimizing losses.

Key Responsibilities:

1. Loss Control & Shrinkage Management

• Implement and monitor strategies to reduce stock loss, cashier shortages, and operational discrepancies.
• Conduct investigations on losses, thefts, or deviations and recommend corrective actions.
• Track loss metrics and ensure stores maintain shrinkage within defined limits.

2. Dump and Expiry Management

• Monitor daily and monthly dump reports (F&V and Non-F&V).
• Ensure proper handling of expired stock and adherence to FIFO/FEFO practices.
• Train store staff to minimize waste and losses.

3. Security & Surveillance

• Oversee store security operations and ensure proper CCTV monitoring.
• Conduct surprise checks to maintain compliance with security protocols.
• Coordinate with external security agencies during incidents.

4. Audit & Compliance

• Conduct operational and financial audits at stores.
• Ensure proper cash handling, billing accuracy, and store processes are compliant with company standards.
• Report findings to Cluster Manager and ensure follow-up on corrective actions.

5. Inventory Control

• Supervise stock counts, including periodic and surprise audits.
• Investigate and resolve inventory discrepancies.
• Implement inventory control measures to minimize loss and overstocking.

6. Standard Operating Procedures (SOP) Management

• Enforce adherence to all company SOPs across stores, including cash handling, inventory, billing, and operational processes.
• Update and improve SOPs as required, ensuring alignment with best practices.
• Train and monitor staff for compliance with SOPs and operational guidelines.

7. Reporting & Analysis

• Prepare regular dashboards on loss prevention, shrinkage, SOP compliance, and audit results.
• Identify trends, recurring issues, and recommend preventive actions.
• Provide actionable insights to improve store operations and reduce losses.

8. Training & Awareness

• Conduct staff training on loss prevention, security, SOP compliance, and cash handling.
• Promote a culture of accountability, vigilance, and SOP adherence across stores.

Key Skills & Competencies:

• Strong analytical, investigative, and problem-solving skills
• In-depth knowledge of retail operations, SOPs, and loss prevention techniques
• Experience in audit, cash handling, inventory management, and CCTV systems
• Leadership and team management skills
• High integrity, confidentiality, and proactive approach

Qualification:

• Graduate in Commerce, Business Administration, or related field
• 7 to 15 years of Experience

Thanks & Regards

HR - 9944754929/7845904928

kathijabegam.k@fresh2day.com

Job Type: Full-time

Pay: ₹40,000.00 - ₹70,000.00 per month

Benefits:

• Provident Fund

Work Location: In person